[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How do I retrieve my card from the machine?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was retrieving money and my card wouldn't remove.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What do I do since the machine swallowed my card. I need one.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] HOw do I get my card back after the ATM has pulled it in?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Atm took my card


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Is there a way I can get my ATM card back from the machine?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I think the atm ate my card.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The ATM didn't give me the card back!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How can I get my card out of the damn ATM?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The atm won't give my card back!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How can I get my card back out?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The ATM machine stole my card.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My ATM got stuck and I'm not sure what to do.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The ATM ate my card.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The ATM won't give me my card back.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My card was confiscated by an ATM. How do I get my card back?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What do I do if the ATM ate my card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] ATM still has my card


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What do I do if an ATM ate my card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What happens if the ATM doesn't give me back my card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I can't pull my card out of the ATM. Help me.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I have a problem!  The ATM stole my card!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why would an ATM swallow my card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My card was taken by the ATM.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Help!  The atm won't give me my card back.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The stupid machine just swallowed my card!! I need a new one ASAP


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How do I retrieve a trapped card from a ATM?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My card is stuck in the ATM, what can I do?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was getting cash and can't get my card back.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] If my card is trapped in the ATM, what do I do?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My card has been swallowed by an ATM


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was taking out funds and was unable to regain my card.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What should I do with my atm that got stuck?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The ATM won't give back my card


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was at an ATM and it swallowed my card.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What happens if my card is stuck in the ATM?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I got double charged for a payment so how do I fix that?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account.  I think there is something wrong, can you look in to it please?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why am I being charged twice fro a restaurant?