[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Where is my cash deposit?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How can I get the cash deposit to show up on my account?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] When will I see the cash I deposited this morning as available?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] cash from this morning has not deposited


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Where is the cash from my cheque I recently deposited?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Cash deposit to my account but it has not appeared.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] When I deposit cheques and cash, my balance does not update.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I made a deposit this morning but it is still pending?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] cash deposit to my account has shown a red flag.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I have paid money into my account but it doesn't show.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] The balance on my account wasn't updated after I made a depost.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Are cheques accepted to my account? Mine didn't seem to work.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I deposited a check but my balance is still the same.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] IM still waiting for my account to update from a cash deposit?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Where is my deposit?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My bank statement doesn't show the cash deposit I made recently.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why didn't my balance update after my cash or checque deposit?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why is the cash deposit not showing up in my account?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I made a deposit of cash and check that has not been added to my balance.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why hasn't my balance increased after depositing a check?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why does my account not accept cash deposits?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What happened to the cash that I tried to deposit into my account? It's gone!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I had a cheque deposited, but I still haven't seen the cash.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] A cheque deposit hasn't posted to my account, when will my balance update?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I submitted a cash deposit to my account but it hasn't posted yet.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I sent a cheque  a few days ago and nothing has happened to my account yet. Can you please check on this for me?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Has the check I deposited cleared to I can get the cash?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How long does it take to process cheque deposits?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I deposited cash this morning and I am still waiting


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Balance hasn't been updated following a cheque or cash deposit


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I tired to deposit some cash into my account but it's not there


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I have a strange payment in my statement


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a charge on my card that I did not make


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I saw a payment i did not do


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a payment that is not mine in the app.  Please advise/


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] An unauthorized payment is in my app


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I did not make this card payment.