[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What should I do if I see a payment I didn't make?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I found an unauthorized card payment


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] there is a transaction on my account that i didnt make


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I don't recall making that payment?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Has someone accessed my card there are payments I did not make that are showing up on the app.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There are some strange charges on my card that I didn't make from a few days ago.  Is my card stolen and if so should I cancel it?  Will I get refunded the charges?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why would there be a payment on my account I don't recognize?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I have a payment I didn't do


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a payment that is not mine.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Can you freeze my account?  I just saw there are transactions on my account that I don't recognize.  How can I fix this?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a card payment I do not recognise.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I don't recognise a card payment


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Payment i did not do


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Please put a freeze on my card,  I am worried there has been some payments on it and I don't know what for.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I think my statement has a fraudulent charge


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I'm concerned about a payment that has recently been made on my card.  I do not recognize the name that the transaction went to, can you help me?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What should I do to get transactions off of my account if I didn't make them?  My card must have been compromised and I need to freeze it asap!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I have a payment listed in error.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What can I do about some payments on my card I didn't make.  Please put a freeze on my card till we can figure this out.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I'm not familiar with a card payment.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I have an unauthorized transaction on my statement


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a payment in the App that is not mine.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I don't know where this transaction came from?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I see a charge on my account that I don't recall making. I feel like my account may have been compromised.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I know I didn't make this payment showing up on my card, I don't remember this person at all.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Somebody used my card to make a purchase


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Some of my card payments look different than where I purchased products from. Why is that?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a strange payment on my statement. What should I do?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I think there has been a purchase made that wasn't by me.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a fraudulent charge on my statement.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What is the payment in my account that I did not do?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] In my statement there is a payment that is I do not recognize


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I no longer live at my address on file, how do I change it?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How to change my address.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How do I update my details?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My address needs to be revised.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] got married, need to change account name


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My address has changed.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] got married and need to change name