[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Are there any ATM machines near me?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Where is the nearest bank machine?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What type of ATMs accept this card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Where can I use this card at an ATM?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] If I have this card, which ATMs can I go to?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What ATMs can I withdraw money from?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I want to withdraw money, where can I go?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Where can I withdrawal my money?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What are the ATMs that will accept this card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What ATMs will accept this type of card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Where can I find an ATM to use this card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] At which ATMs can I use this card?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Are there certain ATMs that I can use this card at?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Do you know the closest ATM?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Can I use this card at an ATM?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Is there places where I can't withdraw money?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] locations to withdraw money


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Help me.  There is a Direct Debit that I didn't make.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a direct debit that's not mine.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I have a strange direct debit in my statement


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I don't understand where this debit came from and want it removed.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] what is this charge on my account


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] someone stole my money


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There's a Direct Debit payment in my account that I didn't make


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There's a debit on my account that I didn't do.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I may have a fraud charge on my debit statement.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why is there a direct debit payment on my app that is not from me?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Weird charges are appearing in my debit account.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What is this direct debit I am seeing?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a Direct Debit that I don't recognize.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Unknown direct deposit


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a suspicious direct debit payment.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I found a charge for a direct debit that was not made by me.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] This Direct Debit payment may not be right.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] why does the app show a direct debit payment that I did not authorize


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Can I dispute a payment even if I notice it several weeks after it was made?