[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Hi,  Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference.   I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why did I get charged for something I bought online? Even though it was international, I thought it would be covered.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why were there additional charges when transferring?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was charged more when I transferred!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Is there a transfer fee?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I'm not sure why I was charged an extra fee for transferring funds.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I thought transfers were free, why was I charged a fee?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My receipt shows an extra charge on my transfer, why is this?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was charged a fee when making this transfer, and I don't think I should have been!


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I sent out money, but was charged extra for transferring. Why?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why am I seeing a transfer fee?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] There was an extra charge when I made a transfer.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was charge a fee for my transfer, why?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why was there a fee for my transfer?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why was my transfer charged fees?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Is there supposed to be a fee for the transfer I made?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Why was I charged a fee for a transfer?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] What extra charges are there?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I transferred money and was charged and want to know why.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I was charged for something I didn't expect


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee.  Why am I seeing this fee now?  I am not happy about this at all.


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I got charged and extra fee when I transferred money so why was I charged?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Can you explain the transfer fee to me?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Will salary be received through this?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How can I get paid in a different currency?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Can I receive my salary in a currency other than what it is deposited in?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Can I get my salary through this?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How can someone send me money?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Is there a problem with receiving my salary in GBP?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Do I need to choose GBP to get my salary deposited properly?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] I get paid in GBP. Should I configure this and if so, where?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Is it possible for me to get money out in a different currency?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Can I use this to receive my salary?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] My salary is received in the form of GBP. Do I need to do anything specific to configure this?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] How do people send me money?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Is GBP a supported currency?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Do I need to establish I am paid in GBP before a transfer?


[System]
You are a banking intent classifier. Classify the user's query into one of  77 banking intents (output is a single integer ID).

IDs:

0: activate_my_card
1: age_limit
2: apple_pay_or_google_pay
3: atm_support
4: automatic_top_up
5: balance_not_updated_after_bank_transfer
6: balance_not_updated_after_cheque_or_cash_deposit
7: beneficiary_not_allowed
8: cancel_transfer
9: card_about_to_expire
10: card_acceptance
11: card_arrival
12: card_delivery_estimate
13: card_linking
14: card_not_working
15: card_payment_fee_charged
16: card_payment_not_recognised
17: card_payment_wrong_exchange_rate
18: card_swallowed
19: cash_withdrawal_charge
20: cash_withdrawal_not_recognised
21: change_pin
22: compromised_card
23: contactless_not_working
24: country_support
25: declined_card_payment
26: declined_cash_withdrawal
27: declined_transfer
28: direct_debit_payment_not_recognised
29: disposable_card_limits
30: edit_personal_details
31: exchange_charge
32: exchange_rate
33: exchange_via_app
34: extra_charge_on_statement
35: failed_transfer
36: fiat_currency_support
37: get_disposable_virtual_card
38: get_physical_card
39: getting_spare_card
40: getting_virtual_card
41: lost_or_stolen_card
42: lost_or_stolen_phone
43: order_physical_card
44: passcode_forgotten
45: pending_card_payment
46: pending_cash_withdrawal
47: pending_top_up
48: pending_transfer
49: pin_blocked
50: receiving_money
51: Refund_not_showing_up
52: request_refund
53: reverted_card_payment?
54: supported_cards_and_currencies
55: terminate_account
56: top_up_by_bank_transfer_charge
57: top_up_by_card_charge
58: top_up_by_cash_or_cheque
59: top_up_failed
60: top_up_limits
61: top_up_reverted
62: topping_up_by_card
63: transaction_charged_twice
64: transfer_fee_charged
65: transfer_into_account
66: transfer_not_received_by_recipient
67: transfer_timing
68: unable_to_verify_identity
69: verify_my_identity
70: verify_source_of_funds
71: verify_top_up
72: virtual_card_not_working
73: visa_or_mastercard
74: why_verify_identity
75: wrong_amount_of_cash_received
76: wrong_exchange_rate_for_cash_withdrawal

CRITICAL INSTRUCTIONS:
1. Choose exactly one integer ID (0-76).
2. Reply with ONLY that number. No words, no reasoning, no punctuation.
Examples: 0, 1, 42

Remember: Respond with ONLY the numeric ID, nothing else.

[User] Salary in GBP has been received, does it need to be configured elsewhere?