{"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I locate my card?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I still have not received my new card, I ordered over a week ago."}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I ordered a card but it has not arrived. Help please!"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way to know when my card will arrive?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card has not arrived yet."}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will I get my card?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know if there is a tracking number for the new card you sent me?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i have not received my card"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "still waiting on that card"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it normal to have to wait over a week for my new card?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I track my card?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does a card delivery take?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I still don't have my card after 2 weeks. What should I do?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "still waiting on my new card"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am still waiting for my card after 1 week. Is this ok?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've been waiting longer than expected for my card."}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why hasn't my card been delivered?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my new card? I have been waiting a week!"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card still hasn't arrived after 2 weeks. Is it lost?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did not get my card yet, is it lost?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Status of the card I ordered."}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long should my new card take to arrive?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I ordered my card 2 weeks ago and it still isn't here? What do I do?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card has not arrived yet, where is it?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the tracking number for my card that was mailed?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think something went wrong with my card delivery as I haven't received it yet."}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm still waiting for delivery of my new card, why is it taking so long?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I ordered a card a week ago, and it's still not here. What do I do?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i want to track the card you sent"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card hasn't arrived yet."}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was expecting my new card and am wondering why I haven't received it yet?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I know when my card will arrive?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm still waiting on my card to be delivered."}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does the card you sent have a way to track to it?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I ordered a card and I still haven't received it. It's been two weeks. What can I do?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm starting to think my card is lost because it still hasn't arrived, can you help?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there tracking info available?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the tracking number for the card you sent?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the tracking number for the card you sent me?"}], "metadata": {"label": 11, "label_name": "card_arrival"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why won't my card show up on the app?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to reactivate my card."}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I link the new card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have received my card, can you help me put it in the app?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I link a card that I already have?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I received my new card, but I don't see it in the app anywhere. What do I do?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I re-add a card to the app?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I add the card to my account?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I put my old card back into the system? I just found it/"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have one of your cards already, how do I link it?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I link a new card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I link an existing card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I link one your card if I have one already?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I add a card to the app?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I link my new card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello, I found the card I misplaced and I need to reactive it, how do I do that?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me how to link one of your cards that I already have?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I view the card I received in the app?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where on the website do I go to link my card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I found my card, can I add it to the app?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I link to my credit card with you?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've received my card so now I need to know how to sync it to the app."}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I found my card, I would like to reactivate it."}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I link this new card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I reactivate my lost card that I found this morning in my jacket pocket?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do I link an already existing card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app doesn't show the card I received."}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do I link a card I already have?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to link my card. How do I do it?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you please show me where I can find the location to link my card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I go if I want to link my new card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way to make my old card usable with the app?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I reactivate a card I thought I lost?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I link my card"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I need to go in the app to enter my card info?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket."}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I already have one of your cards, how do I link them?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I link my replacement card?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I link another card to my account?"}], "metadata": {"label": 13, "label_name": "card_linking"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to know your exchange rates."}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What exchange rates do you offer?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How did you come up with your exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do you guys acquire your exchange rate?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I find the exchange rate?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are your international exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How often do your exchange rates change"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please advise what is the exchange rate"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How are exchange rates calculated?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what are exchange rates based on"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what are exchange rates"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the most current exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain your exchange rate policy to me?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it a good time to exchange?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the exchange rate like on this app?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have a list of exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me where you get your exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I get a curreng foreign exchange rate?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currencies is an exchange rate calculated in?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do you get your exchange rates from?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the base of the exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What exchange rate do you use?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rates are?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do you base your exchange rates on?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What foreign exchange rate will you use?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much will I get with the exchange rate?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate would be?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the exchange rate like?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do your exchange rates work?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the exchange rate?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where did your guys exchange rates come from?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How are you determining your exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm trying to figure out the current exchange rate."}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "From where are you getting your exchange rates?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me the foreign exchange rate?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why do your exchange rates change"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What kind of foreign exchange rate will I get when I exchange my money?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is my foreign exchange rate?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "when does the rate get determined"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the current exchange rate for me?"}], "metadata": {"label": 32, "label_name": "exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I purchased something in a foreign currency but the rate applied is wrong"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a currency exchange and think I was charged more than I should of been."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "the card payment exchange rate is wrong"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate was wrong when I bought something outside the country."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate on my purchase is wrong."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This rate is too low. Are you sure your using the right exchange rate."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought something, but the exchange rate looks wrong."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The rate applied to my foreign purchase was incorrect"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought something in a foreign currency but the rate applied is wrong!"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "You did not apply the correct exchange rate for an item that I bought."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The rate of exchange for my card payment is incorrect"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The rate for a currency exchange was wrong when I bought something."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is the exchange rate wrong when I purchase something abroad?"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought an item and noticed the exchange rate was not correct."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought something overseas and the wrong exchange rate is on my statement."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate for my transaction last Saturday seems to have been wrong I got charged extra. Please fix."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is your exchange rate for my card payment wrong"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I being charged more ?"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I purchased an item and the exchange rate I was given was incorrect."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't think my card payment exchange rate is correct."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "They charged me wrong for a currency exchange on a purchase."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I believe my card payment exchange rate is incorrect."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate seems off on this transaction"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate given to me wasn't correct, after i purchased an item"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I wasn't applied the correct exchange rate for an item I bought"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "the conversion value for my card payments is incorrect."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The wrong exchange rate was used when I bought something with a foriegn currency."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I paid for something in foreign currency but noticed the exchange rate is incorrect."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The incorrect rate was used in my foreign purchase"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was the exchange rate incorrect for an item I recently bought?"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my exchange rate wrong for an item I bought?"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I check the exchange rate applied to my transaction?"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Your exchange rate is totally wrong for my card payment"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?"}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I go the wrong exchange rate applied to my purchase in a foreign country."}], "metadata": {"label": 17, "label_name": "card_payment_wrong_exchange_rate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My statement has a dollar I have been charged showing up on it."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a fee for an extra pound in my statement?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not okay with this fee on my statement."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there an extra dollar charged to my account?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a fee I don't recognize on my statement."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like a refund on the extra pound I was charged."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain what this random $1 charge is?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is this $1 charge on my statement?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does my statement have these extra charges?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I do not remember purchasing anything for 1\u00a3, and it is on my statement. Can you please tell me what that is about?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can see an extra 1\u00a3 charge on my app. Why did you charge me extra?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me why I noticed a $1 charge on my statement?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will the $1 transaction be credited to me?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where did this fee come from?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I noticed an extra $1 charge on my statement, can you tell me why that is?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an extra $1 charge"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need information about an extra \u20ac1 fee in my statement."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there an extra 1 pound charge on my card?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why are there so many fees on my statement?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What would be the reason there's an extra fee on my statement?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where did this 1 euro fee come from?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got a extra \u20ac1 fee in my statement"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a 1 euro fee on my statement."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I overcharged a pound!?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Something went wrong, I was charged an extra pound?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where did the extra fee on my statement come from?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an extra charge on my app that I was not told about or I was aware of!"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am seeing an extra fee on my statement what is that for?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is this \u20ac1 fee in my statement?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For some reason my account's been charged an extra dollar."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a transaction for $1 and I don't know why it was charged."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the purpose of the extra fee that is showing up on my statement?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "$1 extra has been charged on my statement, why is that?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the extra \u20ac1 fee in my statement"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It's been two weeks, why has the transaction for $1.00 not been reversed?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the \u20ac1 fee for?"}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you please check why I am having this extra fee on my statement."}], "metadata": {"label": 34, "label_name": "extra_charge_on_statement"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My withdrawl is still pending. Why?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transaction is still showing that is pending from my cash withdrawal."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does the cash withdrawal take to pend?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is it taking so long for my cash withdrawal to no longer show as pending?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my withdrawal still pending?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are you sure when the withdrawal will show?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is a transaction showing as pending when I recieved cash from an ATM?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My cash in the ATM is still pending"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "my atm cash out is still pending"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am still waiting for a cash withdrawal to show"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my pending cash withdrawal processed?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how long til my cash out goes through?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my ATM cash withdrawal showing up as a pending transaction?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do I have a pending cash withdrawal?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a pending cash withdrawal"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a withdrawal from my account but it has not posted?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my cash withdrawal pending?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not quite understanding why my cash withdrawal is showing as pending."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a cash withdrawal but the pending status is taking forever."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My cash withdrawal is still showing as pending."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I unable to take money from my card but the statement says the transaction is still pending?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does my account have a pending cash withdrawal?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Cash withdrawal still pending?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does it say pending cash withdrawal on my statement?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long with my cash withdrawal stay pending for?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where's accounting for my cash withdrawal?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My account was charged for a withdraw I tried to make that was decline."}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how long does it take to post atm with drawl"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?"}], "metadata": {"label": 46, "label_name": "pending_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I request that my funds be held, what currencies do you use?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to know how many different currencies my money can be in"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you support all fiat currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does your system support multiple currency."}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currencies can I hold money in?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you support any currency?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an incoming payment into my account, but it is deactivated. Will they still be processed?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currencies do you do exchanges for?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "In terms of holding and exchange, what fiat currencies do you use."}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What fiat currencies are used for holding transactions?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I exchange my money for EUR?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it permissible to hold money in multiple currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I exchange to EUR?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can someone assist me with the details explaining which fiat currencies that you support?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you offer additional currency options?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I change currencies to euros?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What fiat currencies are supported for holding and exchange?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When considering currency holdings and exchanges, what fiat currencies are supported?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will you handle EUR?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I hold money in other currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What options do I have for holding currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you happen to do exchanges of EUR?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you accept exchanges to EUR?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me what currency I can have?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I able to exchange currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currencies are used in your exchange?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which fiat currencies do you support?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which country's currency do you support?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to make a currency exchange to EU."}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I exchange and hold all fiat currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What kind of currency can I hold money in?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I exchange currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you work with all fiat currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I hold money in multiple currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How man currencies can I hold?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Besides USD what other currencies can I have?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I accept exchanges to EU?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What kind of fiat currency can I used for holding and exchange?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you support the exchange of EUR from my currency."}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What countries can I travel to and have access to their currencies?"}], "metadata": {"label": 36, "label_name": "fiat_currency_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need my card now!"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "my card was not in the mail again can you advise?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i need my card quick"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take to get to me?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm just wondering when my card will get here."}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you get me my card fast?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take to deliver something to US?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I live in the US, how long will it take for delivery?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When can I expect my card to be delivered to the US?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need my card quickly"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does delivery to the US take long?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take to arrive?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have my card delivered on a specific day?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the difference between standard and express delivery?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can it be delivered by a specific date?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I choose when it's delivered?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need it delivered on a certain date."}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When should I expect my card?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take to get my card? Can I choose when to receive it?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take for the card to arrive?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How fast can you deliver?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Ordered awhile back, what is the ETA in the US?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long should I expect for the card to arrive?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Whats the delivery time to the United States?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will the card arrive?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Send my card as soon as you are able to."}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When are cards delivered?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does shipping take to get to a US destination?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get my card expedited?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long until my card is delivered?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need my card to come as soon as possible."}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When can I expect to receive my new card?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am waiting for my card to arrive."}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need my card as soon as possible."}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need it delivered by Saturday."}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the U.S. Delivery time?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my card arrive?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can I choose a date for delivery?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I make sure my card is delivered on a specific day?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have it be delivered at a certain time?"}], "metadata": {"label": 12, "label_name": "card_delivery_estimate"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When traveling, can I auto top-up my card at certain times?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit when using auto top-up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will it automatically top-up or do I need to do that manually if there isn't much cash left?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm running out of money, can I auto top up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I use auto top up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can it automatically top-up money if there isn't much left?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If there isn't much money left can it automatically top-up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I read about the auto-top up function, but can't find it in the app."}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have it add money at certain time intervals when I travel?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm going to be away for awhile, can I have it add money automatically in certain intervals?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find the \"auto-top\" feature?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just activated auto top-up, but it is not letting me enable it. Why not?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an auto top-up option?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "where is theft-top option?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there limits on auto top-up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can you assist me with the auto top up ?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have any limit on the auto top-up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why are there limits on auto top-up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top up automatically?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I make sure I don't run out of money on my card while traveling?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the limit on automatic top-up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I will be traveling, is there a way to auto top-up my card on certain days?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the auto top-up option?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have a auto top-up when my account is short?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have an auto top-up option?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I space out how often money is transferred along my travels?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will it automatically top-up money if there isn't a lot left?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have it add money automatically in certain intervals?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I set up an automatic top-up for travel."}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do I top up my money automatically"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I be topped up once I hit a certain balance?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will it automatically top-up if there isn't much money left?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any way to Auto top-up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain where I can find the auto-top option?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the auto top up function and where can I find that at?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way to top-up automatically?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a top-up feature, if there isn't a lot of money left?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the highest limit for Auto Top?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I enable auto-top up?"}], "metadata": {"label": 4, "label_name": "automatic_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've tried my card a bunch of times and it never worked."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't get my card to work."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card appears to be broken how can I fix it?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I know why my card isn't working?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card broke."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card won't work."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my card not working?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you please identify the problem with my bank card?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I unblock my card using the app?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card does not work"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get my physical card to work?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can someone assist me by explaining why my card is not working?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me. My card doesn't work."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can a card stop working?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my card is broken"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my card working?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card isn't working anymore."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was declined today when eating and I need to know what's wrong."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card doesn't work."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I resolve a problem where my card won't go through at all?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My actual card isn't working."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my card broken?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I broke my card"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card stopped working"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is broke, what do I do?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried using my card today and it's not working, can you help me?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card stopped working when I use it"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't use my card."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Need help with my card. It's not working."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot use my card."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The card I've got seems to be broken."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card isn't working"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card suddenly quit working."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have tried to use my card several times and it does not work."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The card I have doesn't work."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card doesn't accept any transaction at all. What's wrong??"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can i check if my card is working?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Nothing goes through on my card."}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I find out why my card won't work?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Could it be that I deactivated my card, its not working?"}], "metadata": {"label": 14, "label_name": "card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I exchange currencies with this?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me how I can exchange between different currency."}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I change from one currency to another?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I change GBP to AUD?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will this app exchange currencies?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I convert currencies with the app?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How are currencies exchanged?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I exchange currencies with this app?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I make an exchange from one currency to another?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I interconvert between AUD and GBP?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What all currencies can be exchanged?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the best way to exchange currency between USD and GBP using your app?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I wanted to make a change from GBP to AUD what is the process?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get some money exchanged?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to change to another currency?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I exchange my GBP to AUD?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How would I use my money in a different country?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I receive foreign currencies, am I able to exchange them on the app?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I change to another currency?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need AUD not GBP, how do I change it?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the best way to exchange currency?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I need GBP instead of AUD what do I do?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was wondering whether exchanging currencies can be done on this app."}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I might need AUD instead of GBP, how to change?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I go through the process of currency exchange?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Change currency"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can am I able to exchange currencies?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I go to change GBP?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currency's can i exchange for?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currencies will this app exchange?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can this app help me exchange currencies?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to exchange some currency."}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I exchange between GBP and USD on the app?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there currency exchange on this app?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I change my currency from USD to EUR?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think I want AUD and not GBP, can you help?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I exchange currency?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use this app to change dollars into euros?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I exchange currencies with my account?"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to exchange currencies"}], "metadata": {"label": 33, "label_name": "exchange_via_app"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't find my card and think it may have been stolen."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cant find my card, it's gone."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is lost! What can I do?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I lost my card"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Oh no! I lost my card! Help!"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I believe my card has been stolen, what can I do about this situation? It's urgent."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help! Someone stole my card!"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help. I have a stolen card!"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "card is lost, please help"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I report my card stolen?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is gone I think it was stolen"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is a copy of the police report necessary for completing the report process?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I deal with a stolen card?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you freeze my card it was stolen"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help! I can't find my card."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if I lost my card?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help with a lost card"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my card was stolen."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I freeze a stolen card?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if my card is missing?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My bags were stolen. I need a new card but need to cancel the stolen one."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Somehow I am missing my card. What should I do?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was taken from me"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card got lost."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Some idiot stole my card."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I report my card lost or stolen?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is lost! What do I do now?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I believe my credit card was stolen."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I report a stolen card?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Somebody has stolen my card, I need help please."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot find my credit card."}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are you able to locate my card?"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card got stolen!"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me please! My card was stolen!"}], "metadata": {"label": 41, "label_name": "lost_or_stolen_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how old do i need to be to get an account for myself"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How young can I be to open my own account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do I have to be?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I open an account for a child?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do we have to be?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I go about setting up an account for my daughter?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an age minimum?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the youngest age in order to have an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What age do I have to be?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can my daughter open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the minimum age to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the minimum age?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am only 17. Can I make an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Could I open an account for my children?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the age to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I open up an account for my child?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I open a bank account for my newborn baby?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do I have to be to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you offer services for children to have money saving experience?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If my kids wanted to use your service how old would they have to be?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can my 19 year old daughter open a savings account at the bank?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do you have to be to get an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the minimum age for opening an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like an account for my children, how do I go about doing this?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can my children have their own account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to open an account for my children?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do my kids have to be a certain age to use this service?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do you have to be to be able to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an age limit?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the age requirements for opening an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "will i be able to open an account for my daughter"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do I need to be to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What age can sign up for services?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do my kids have to be to use your service?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What age do my kids need to be to use your service?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old do my children need to be to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old does my kids need to be to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How young can someone be in order to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the youngest someone can be to open an account?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How old does one have to be to have an account with the bank?"}], "metadata": {"label": 1, "label_name": "age_limit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get my PIN unlocked?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I view my PIN?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will you reinstate my PIN?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I accidentally blocked my PIN. How do I reset it?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I unblock my pin after entering it wrong too many times?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I used the wrong ping too many times and now the account is blocked. How do I unblock?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help because I drunken blocked my card?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I reset my PIN, I can't seem to use my card?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My pin was blocked, how do I make it so I can use it?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many tries do I have to enter my pin before I'm blocked?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if I've tried to enter my PIN too often?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have exceeded the number of times I can try my PIN"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I unblock a blocked pin number for my account?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if the bank machine won't accept my PIN attempts anymore?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you unlock my pin? I think I entered the wrong pin too many times."}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I deal with a blocked PIN?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I unblock my card using the app?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'v exhausted all the of times I can try my PIN"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I unlock my pin from too many tries?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help! I forgot my PIN and have been locked out of using my card."}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My account is blocked, how do I log in now"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I get blocked?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are you able to unblock my pin?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you assist me with unblocking my PIN? I put it in wrong too many times."}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I entered the wrong pin too many times and now I am blocked. Help me unblock!"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My pins seems to be blocked, can you unblock it please"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you unblock my pin after too many wrong pin attempts?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can you do to unblock my pin?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My PIN is blocked, what do I do?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I reactivate my PIN?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I reset my PIN?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I unblock my pin?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I unblock my PIN?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card's frozen, what can I do?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I unlock the pin?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Since my pin is blocked, would you help me unblock it?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My PIN is not working and I need assistance."}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "\nWhere can I get my PIN unblocked?"}], "metadata": {"label": 49, "label_name": "pin_blocked"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are contactless payments enabled on my new card?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My contanctless has stopped working"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is required documents for new card process ?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know what's wrong, my contactless stopped working. Tried it in a few different places today and it didn't work in any of them."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get the contactless feature to work for my card?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to pay contactless at the bus today and it didn't work. Any ideas why?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know why my contactless won't work?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My contactless payments have not been completed successfully."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For some reason my contactless has stopped working. I don't know what the problem is. What can I do?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I couldn't use my contactless this morning, it wasn't accepted."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Contactless isn't working for me"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why wouldn't the contactless payment work when I tried to pay at the bus today?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I check my security settings to allow contactless pay?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can I do if contactless doesn't work?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Fix my contactless"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I make my contactless work for the metro?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My contactless is not working"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help my fix my contactless?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For some reason my contactless won't work for me."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm unable to use contactless payments for purchases."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The NFC payment wouldn't work on the bus today. Help?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I make contactless work"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the charges for new card?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The contactless I have won't work."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my contactless not working?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I wanted to use my contactless at the metro today but it didn't accept it!"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It didnt work when I tried to pay contactless at the bus today. Why?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am not able to do contactless."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I use contactless payments?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me with my contactless which isn't working."}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I fix a problem where contactless isn't working?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I use contactless pay?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I enable contactless pay?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need to make a regular payment before a contactless one?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I find out where my contactless works?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Should i reinstall the payment app?"}], "metadata": {"label": 23, "label_name": "contactless_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how much do you charge to accept transfers"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to make a transfer. How much does it cost?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to make a transfer, what will the fee be?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I make a top-up are there charges applied?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I also transfer with SWIFT?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are SWIFT transfers accepted?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to refill my account using SWIFT."}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I have to pay for topping up by transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any sort of fees involved for top of transfers?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to get a transfer from SWIFT?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I have to pay any fees in order to receive money?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much am I charged to receive money?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will you deal with SWIFT transfers?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will there be any charges for money received?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will a transfer incur a fee?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there charges for receiving a SEPA transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I transfer money from my bank to top-up my account will I be charged?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be charged if someone needs to send me money?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the fees for top-ups?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will topping up by transfer lead to a charge on my account?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the charges for receiving money?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the fee to receive money?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much am I charged for a SEPA transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much is the fee for a SEPA transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What'll it charge me for a SEPA transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a charge for topping up by transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you do SWIFT transfers?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Should I expect to be charged for topping up by transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be charged for a SEPA transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "is there a fee for a transfer? if so how much will it be?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please tell me about SWIFT transfers at this bank."}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for transfer top-up?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me what the transfer policy is?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is a SWIFT transfer okay?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be charged a fee if I receive a SEPA transfer"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When topping up by transfer, will I be charged?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What us the fee to transfer money from my bank?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I get charged if i am getting money?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me the total cost of a transfer?"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can i do a transfer with swift"}], "metadata": {"label": 56, "label_name": "top_up_by_bank_transfer_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "new customer and filling gas today, it's not working, the thing shows pending half an hour!"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was topped this morning but I can't see the funds. Why didn't it complete?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What would lead to my top up still pending?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "there's a delay in my top-up"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a reason my top up hasn't gone through"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The top-up is pending."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Could you explain why my top-up has gone through yet?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've already topped up, but I cannot see the funds being available. What happened?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I do not see a top-up processed."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I topped up but it didn't complete"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top up is pending."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you look into my top up please. I made it over three hours ago and yet it's still pending."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why hasn't my top up gone through yet"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "top-up is slow to process"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I topped up by card a while ago and it's still pending, surely it should be done by now?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why hasn't my top-up been completed?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "top up did not complete"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "So I just put my top-up into the card and it hasn't changed."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my top up still pending?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Your top-up function isn't working, it still says pending even though I know my card works."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm attempting to top-up my account but it has been pending for an hour."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my top-up still outstanding?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What does it mean when my top up is saying still pending?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top up hasn't worked, it's been stuck in pending for the last couple hours"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It doesn't look like the top-up completed."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does my top up say still pending when I used my card to do it."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the money I topped off with?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my top-up still pending?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Topping up my card is not working because I believe the top up is pending"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my top-up process?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending."}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?"}], "metadata": {"label": 47, "label_name": "pending_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a transaction this morning and would like to revert it."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i cancel a charge?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I cancel my transaction?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a transaction but did it to the wrong account."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me how to cancel a transfer."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to revert a transaction I did this morning"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I make a transaction can I cancel it?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I cancel a transfer?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any way to cancel a transfer?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I accidentally made a transaction to the wrong account."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to cancel a transfer right away! Can you help?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me cancel my transaction"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I cancel a transfer"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to reverse my transaction from earlier"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way to revert my transaction from this morning?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd like to cancel a transfer"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I cancel a transfer if is already processed?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred the wrong amount and would like to cancel the transaction."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a mistake when I did a transfer so now what can I do to fix that?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to cancel an incorrect transaction."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I cancel my transfer?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a mistake with a transaction!"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I submitted a transaction to the incorrect account."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to go back on what I did this morning"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can a transaction be cancelled?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do i cancel my transaction?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transaction needs to be canceled."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a mistake and need to cancel a transaction"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Cancel my last transfer"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help cancelling a transaction."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't want the transaction to go through now"}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I change the amount I made on a payment that I made to the payment is correct."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please help me! I need to cancel a transaction."}], "metadata": {"label": 8, "label_name": "cancel_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can you limit my top up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I free to top-up as much as I want?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a top up limit for my account?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the limit to top up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much money can i top up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the restrictions to top-offs?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are the top-ups limited?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the top up limit"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to find out what is the limit for top-ups."}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have a limit to top ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is maximum top up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I tell what the limit is to top-ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit to top-up amounts?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any limit to the amount I can add to a card at a time?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to know if there is a maximum I can top up."}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the limit to a top-up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me if there are any top-up limits?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top-up my limit?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit to top-ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top-up as much as I want?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me the limits for top ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I top up what are the amoutn limits."}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit on top-ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the top-ups limit?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there limits to top-ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a maximum amount of top-ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have a top-up limit?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the top up limit?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the limit to top-up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much can I top-up to my card at a time?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how much can i top up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the most i can top up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit to how high I can top-up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an amount limit to my top-up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit for top-ups?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a maximum i can top up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I tell if there is a top-up limit?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have any restrictions to my top-up?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "As for limits are top ups included?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the top-up limits?"}], "metadata": {"label": 60, "label_name": "top_up_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't get all the cash I requested for at the ATM"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come the ATM gave me less cash than what I asked for?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I not get my cash back after I withdrew?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got less cash than the one I specified in the ATM"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The amount of cash I received was incorrect"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The amount of cash I received was different than what I requested."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did not get as much cash as I requested at the ATM."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though..."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the money I pushed it's on my mobile app as being withdrawn."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I not get all the cash I asked for?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My cash withdrawal was partly declined"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I only get $20 when I tried to get $100"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to get $100 but I just got $20"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have not received the amount of cash i was supposed to."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I asked for $100 cash but only got $20?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the money that I asked for? I asked for more than I got!"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I withdrew money but the full amount wasn't dispensed."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Something went wrong with my withdrawal. The amount of money isn't right."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I asked for 100 but only got 20."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't receive the right amount of cash back"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM gave me less cash than I requested"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't get as much cash as I asked for from the ATM, why?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to take out cash but the amount isn't right, so what do I do?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't receive all the cash I asked for"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just got $20 when I tried to get $100"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The right amount of cash was not sent to me."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM didn't give me the the withdraw amount requested."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I get less money than I asked for?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't get the right amount at the ATM."}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "did not receive correct cash upon withdrawal"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will declined funds I tried to withdraw be returned to me?"}], "metadata": {"label": 75, "label_name": "wrong_amount_of_cash_received"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I payed with a card and was charged an extra fee"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged a fee after using my card and I shouldn't have been."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I show another charge on my card from when I used it, why?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do I get charged additional fees on some payments, but not others?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I used my card for a purchase and was charged a fee"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged for card payment?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an unauthorized fee."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged an extra fee when paying with my card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I have to pay extra because I paid with card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why are there fees for card usage?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "im not sure what this charge is for"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the fee charged with this card payment?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When would my card be charged an extra fee for a transaction?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I have to pay more when I do it with my card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a card payment and a fee is showing up?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have been charged a fee for paying with card"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the fee on my card payment?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would I be charged a fee for card payment?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I always be charged a fee for using my card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Paying in card resulted in a fee"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I paid with card and I think there was a fee applied."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "So what items actually come with extra fees"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I avoid getting charged a fee on my card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee when you pay with your card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have been charged with a fee for paying with my card."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For the first time I got a fee on my account. How do I know when you charge these fees?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is using my card free?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged an extra fee when using a card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What fees apply when using a card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you charge for payments? Why aren't your charges clearly laid out in the agreement?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged a fee when I paid with card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a fee on my account. Why?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you charge fees on card payments?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged a fee for a card payment. Why?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was a charged a fee for using the card?"}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "They charged me for paying with my card."}], "metadata": {"label": 15, "label_name": "card_payment_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My money transfer has not arrived."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am still waiting for a transaction to be completed"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a money transaction but the recipient can't see it"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to send someone money but they haven't received it."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for a transfer to get to a recipient?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can the recipient see my money transaction?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred money but the recipient says it has not arrived. Why would this be?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The transfer I did hasn't arrived"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how long do money transfers take?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred some money and it didint arrive"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the transfer I started?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "transaction failed?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just finished sending money, but it's not logging on the recipient side."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I completed a money transaction but the recipient hasn't received it"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The receipient doesn't see my money transfer."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to find out why my transfer didn't get there."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I sent money. They haven't received it."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred some money but the receiver can't pick it up for some reason."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the transaction I made to a friend?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My friend still hasn't gotten a transaction I made."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Im waiting for my transaction to go through."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a transaction and it is taking a very long time to go through."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a reason why my transaction is taking so long?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take for my transaction to be completed?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I sent some money and the receiver can't access it."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The person I sent money to hasn't gotten it yet!"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my funds transfer?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long until my friend receives my transaction?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why hasn't my recipient received their money?"}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am still awaiting the completion of the transaction."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred some money but the recipient is having trouble withdrawing."}], "metadata": {"label": 66, "label_name": "transfer_not_received_by_recipient"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "To add money to my account, what currencies can I use?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need support options, I want to top my card"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have 1 other US card. Can you take that?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the cards and currencies that are supported?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currencies are accepted for adding money?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What kind of currencies can I use to add money?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I only own one other credit card from the USA. Will it be accepted?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I only have 1 other US card, can you take it?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my American Express to add money to my account?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can you tell me what cards and currencies you take?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use American Express to add money into my account?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will you accept my other card from the U.S.?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is accepted in regards to cards and currencies?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will you accept my other card?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to add money to my account through my American Express."}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which cards do you guys support? I want to top up using my credit card."}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What credit cards are supported?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What cards and currencies do you support?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I transfer funds from my American Express into my account?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I use American Express to add money to my account?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When adding money, what are the currencies you take?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which forms of currency are accepted?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are US credit cards accepted?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to add money but don't know what currencies you accept, can you tell me?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me which cards and what currency is supported."}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you support all cards and currencies?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which credit or debit cards can I use to top up?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What options do I have in regards to payment?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just have one other card from the US. Is that okay?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are all the currencies and cards supported to use this?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What cards to do you support to top up."}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you accept other currencies besides US Dollars?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use any currency to add money?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my currency okay to add money with?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What cards and currencies will suffice?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I use American Express to add funds to my account?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What cards and currencies are supported?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What currencies or cards do you support for topping up?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which cards and currencies do you support?"}], "metadata": {"label": 54, "label_name": "supported_cards_and_currencies"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I obtain my virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do you get a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an option to have a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I don't want a physical card can i get a virtual version?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I requested a virtual card but it is not showing up. Why?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me how to order a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the virtual card"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do i get a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I order a virtual card from?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I not get a virtual card yet?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I order virtual cards?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me where I can order a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible for me to get a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is this where I order a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the steps to getting a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "help me obtain a virtual card"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the virtual card located?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I order a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I obtain my virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want a virtual card!"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want one of those virtual cards!"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are virtual cards available to get?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help me sign up for a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a copy of the card by email?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I find the virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why do i not have a virtual card"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I order a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please help me get a virtual card."}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I order a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I go to get a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where are the virtual cards located?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like a virtual card- where can I purchase one?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When should I receive my virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to reorder my virtual card!"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I get a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way to obtain a virtual card?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have one of the virtual cards?"}], "metadata": {"label": 40, "label_name": "getting_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will my card be accepted all over the world?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Who accepts this card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my card for payment all over the world?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It will be fine to use at any establishment that accepts Mastercard."}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can the card be used?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can my card be used everywhere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any limits on where I can use my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What stores can I sue my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my card anywhere I want?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there anywhere my card will not be accepted?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the rules to where I can use my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know where my card will be accepted?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What places can I use my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my card accepted everywhere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What places will accept my card for payment?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does this card work everywhere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "\n\nWhat businesses accept this card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I use my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which outlets accept my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am traveling to Germany, Will I be able to use my card there?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What stores will take my credit card as payment?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any place I cannot use my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be able to use my card anywhere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my card usable anywhere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it acceptable to use my card anywhere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my card everywhere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my card accepted?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I pay with my debit or credit card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where should my card work?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "areas card is accpeted"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "places i can use the card"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I make online purchases with my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does every place of business accept this card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What places will accept my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my card anywere?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will any business take this card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will filling stations accept my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where am I able to use the card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can I use my card to pay for?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Who accepts my card?"}], "metadata": {"label": 10, "label_name": "card_acceptance"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up was cancelled; will I receive a refund?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I fix a reverted top up?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to tell if my top up has reverted?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up showed as complete, but it's no longer there! What's going on here?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It seems my top up is reverted?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app wouldn't accept my top up."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I believe my money did not go through with my top up, was there a problem on your end?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up was reverted, why did this happen?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I put money into my account for the minimum balance but the application didn't accept."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me if my top-up has been cancelled?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got topped up but the application reverted it."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would my top up be cancelled?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There appears to have been a reversion in my top up"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The application reverted my top-up."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my top-up was cancelled."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I topped up but the app reverted it"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I went to top up and it is no longer there. Was it sent back?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What happened to my top-up?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me why my top up was reverted?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For what reason would a top up be reverted and returned to my account?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I topped up, the app reverted my funds."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What happened to where my top-up was canceled?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tryed to make a top-up with cryptocurrency but the payment was referted."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app reverted my top off."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app reverted my action when I topped up."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Was my top up reversed?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I see my top-up was canceled, but why?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know if my top-up has been cancelled?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "has my top-up has been cancelled"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up was revoked."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Causes of top-up cancellation"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app reverted what I topped up."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Has my top up been reverted?"}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Im very upset as my top-up was canceled and I have no idea why."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up has been cancelled."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "On my last transaction it seem that my top-up was not successful."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd like to know why my top-up was canceled please."}], "metadata": {"label": 61, "label_name": "top_up_reverted"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come I don't see my deposit in my account yet?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a reason why my account isn't updating because I used a check to balance my account?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my cash deposit?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get the cash deposit to show up on my account?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will I see the cash I deposited this morning as available?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "cash from this morning has not deposited"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the cash from my cheque I recently deposited?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Cash deposit to my account but it has not appeared."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I deposit cheques and cash, my balance does not update."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a deposit this morning but it is still pending?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "cash deposit to my account has shown a red flag."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have paid money into my account but it doesn't show."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The balance on my account wasn't updated after I made a depost."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are cheques accepted to my account? Mine didn't seem to work."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I deposited a check but my balance is still the same."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "IM still waiting for my account to update from a cash deposit?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my deposit?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My bank statement doesn't show the cash deposit I made recently."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why didn't my balance update after my cash or checque deposit?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is the cash deposit not showing up in my account?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a deposit of cash and check that has not been added to my balance."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why hasn't my balance increased after depositing a check?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does my account not accept cash deposits?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What happened to the cash that I tried to deposit into my account? It's gone!"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had a cheque deposited, but I still haven't seen the cash."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "A cheque deposit hasn't posted to my account, when will my balance update?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I submitted a cash deposit to my account but it hasn't posted yet."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Has the check I deposited cleared to I can get the cash?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take to process cheque deposits?"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap."}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I deposited cash this morning and I am still waiting"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Balance hasn't been updated following a cheque or cash deposit"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tired to deposit some cash into my account but it's not there"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??"}], "metadata": {"label": 6, "label_name": "balance_not_updated_after_cheque_or_cash_deposit"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a strange payment in my statement"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a charge on my card that I did not make"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I saw a payment i did not do"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a payment that is not mine in the app. Please advise/"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "An unauthorized payment is in my app"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did not make this card payment."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if I see a payment I didn't make?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I found an unauthorized card payment"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "there is a transaction on my account that i didnt make"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't recall making that payment?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Has someone accessed my card there are payments I did not make that are showing up on the app."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would there be a payment on my account I don't recognize?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a payment I didn't do"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a payment that is not mine."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a card payment I do not recognise."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't recognise a card payment"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Payment i did not do"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my statement has a fraudulent charge"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a payment listed in error."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not familiar with a card payment."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have an unauthorized transaction on my statement"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a payment in the App that is not mine."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know where this transaction came from?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I see a charge on my account that I don't recall making. I feel like my account may have been compromised."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I know I didn't make this payment showing up on my card, I don't remember this person at all."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Somebody used my card to make a purchase"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Some of my card payments look different than where I purchased products from. Why is that?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a strange payment on my statement. What should I do?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think there has been a purchase made that wasn't by me."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a fraudulent charge on my statement."}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the payment in my account that I did not do?"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "In my statement there is a payment that is I do not recognize"}], "metadata": {"label": 16, "label_name": "card_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I no longer live at my address on file, how do I change it?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How to change my address."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I update my details?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My address needs to be revised."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "got married, need to change account name"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My address has changed."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "got married and need to change name"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to change my personal details."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I moved. I need to update my details."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to edit the personal details section of my account"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I change my personal information after I move?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I go to modify my detail?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I change my information?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to change my account details"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I moved. Where do I update my details?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I relocated and need to change my personal details."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to update my personal details"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My address has changed. How do I report it?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to update my info."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I modify my details?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do i have to do to change my name?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My address has updated and I need to change it."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I go to update my personal profile?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to edit my personal details on the app?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how can i change my details"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help changing my last name on my account."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I update my current residence details?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do i change name?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to change my name since I got married"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to change my address."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how to change name"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I change my information?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to update my current address"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have moved. Where can I update my details?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to change my name."}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Should I just wait until the post office sends a change of address form?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to change my name what do I do?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I edit my personal details?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I change my address?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to change the address on my account?"}], "metadata": {"label": 30, "label_name": "edit_personal_details"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you require so many details about my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd rather not verify my identity."}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "do I need to verify my identity every time I log into my account?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I required to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I make transfers before identity verification?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the need to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I have to do the identity check?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my account without verifying my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is identity verification mandatory?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I have to do an identity check?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to not have to do the identity verification."}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I still use my account, even though the identity verification has not passed yet?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you require all my identity details?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you need so much information to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the purpose for the identity check"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't like that I have to fill out so much information about my identity."}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the point of an identity check?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come you need to know my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I use my account now, even though the identity verification has not gone through yet?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need to verify my identity to use my account?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I required to do an identity check?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I being asked to have an identity check"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i make transactions before identity verification is complete?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I really need to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do I have to give you all of my identification details?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you require so many identity details?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Since my id hasn't been verified, when can I use my account?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I won't verify my identity."}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to skip verification of my identity."}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I do not wish to verify my identity."}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do I have to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the identity check?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What other methods are there to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need to verify my identity each time I wish to use my account?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my account if the identity verification is not complete?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is it asking me to verify my identity"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I have to verify my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you need to know so much about me"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I need to verfiy my identity?"}], "metadata": {"label": 74, "label_name": "why_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot verify my identity"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I do not have what is required to prove my identity"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why doesn't the app believe I am who I say I am?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am having trouble verifying my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what do i do if my verification failed"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It is impossible to verify my identity"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app doesn't know it's me."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm having trouble verifying my ID."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "app does not recognize me"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help my verify my id."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app failed to verify my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't verify my ID."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't prove my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am not being recognized by the app."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my ID being verified?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app will not let me into my account."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am having trouble proving my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot prove my own identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My ID won't be verified!"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can not get the app to know it is me."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't verify my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app doesn't recognize me."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am having difficulties to verify my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app doesn't believe that I am me"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's with not verifying my Id?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do i need to verify my id?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried verifying my ID, but it won't let me."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I show this stupid system that this is really my identity?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am experiencing difficulty providing my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I a having trouble proving my identity"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take for my ID to verify?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I not able to verify my id?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It doesn't let me verify my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "app doesnt think its me"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I having trouble verifying my id?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am having issues with identity verification"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app won't let me log in as myself."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I verify my identity?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I verify my id?"}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "for some reason I am having a problem with verifying my identity."}], "metadata": {"label": 68, "label_name": "unable_to_verify_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do with my card PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is the PIN delivered separately?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I do not have my pin"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are PIN separately?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot seem to find my PIN. Where is it?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I set-up my PIN for the new card?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I find my card PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "is my card PIN saved in the app"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know where to look to find my PIN."}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "where in the app can i find out about my new pin"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where in the app can I find my PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just got my new card but am not sure how to check its PIN."}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "do i need a pin"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I need a PIN for my card, where is it located?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is my card PIN"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "And what about the Card's PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "About this card PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I received my card but not my PIN."}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I see my PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the process for setting up a pin"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does my PIN come with my card?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find the card PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my PIN available yet?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my PIN located on my account somewhere?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please help in finding my card PIN, thank you!"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my PIN number located?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I still don't have my pin."}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "So what about the card PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot locate the card PIN."}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need my PIN"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find my PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When do I receive my PIN"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me find my card pin!"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is PIN delivered separately?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can not find my card pin."}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do for a PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I find my PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the card PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is my card's PIN?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "where can user find pin?"}], "metadata": {"label": 38, "label_name": "get_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I like to Mastercard rather than Visa."}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I qualify for a visa card?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get a visa card?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you guys accept Visa or Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are both Visa and Mastercard accepted?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you guys accept mastercard or visa?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are both Visa and Mastercard offered?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you give me a visa?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How to decide if I get a Visa or Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What steps must I follow to get a Visa credit card?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd rather get a Mastercard"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I get a choice between Visa and Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I have to do to get a Visa credit card?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would prefer a visa card"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I choose between Visa and Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I allowed to use any card to make a payment?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the available cards?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to get Visa and Mastercard"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I able to choose my card?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "are both visa and mastercard available to me?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you do Visa or Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I select a Mastercard instead of a Visa?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to apply for a visa card."}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I get to choose between Visa and Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "We need both a visa and a Mastercard."}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello. Can you tell me if you use Visa or Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd like more information about choosing a Visa or Mastercard."}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have Visa or Matercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to have both a Visa and a Mastercard from you?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I like Mastercard better."}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you offer Visa or Mastercard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would rather the Mastercard."}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please give me both a visa and a master card."}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to receive a Visa and a MasterCard?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What major card payments are accepted?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is Visa or Mastercard available?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you let me know if Visa is among the card scheme assignments?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you use Mastercard or Visa?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to get a Visa here?"}], "metadata": {"label": 73, "label_name": "visa_or_mastercard"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top up my account with a card?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top up by card?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the process for using my credit card to transfer money?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I top up my card using your app? I'm new to this."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can friends add to my account"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top up using my car?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I see my topup in my wallet anymore?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Use credit card to transfer money"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do my friends top up my account"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where's the money that got charged to my card? It's not showing up in my account balance"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how can i top up?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have friends that would like to top-up my account is that possible?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I transfer money using a credit card?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I give my friends access to my account so they can top it up for me?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did a top-up, but I'm not seeing it in my wallet yet."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i know i entered the right info, but my top up isn't in my balance"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will my friend be able to top off my account?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way to transfer funds directly from my card?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my top up showing on my wallet?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to top up using my card, but now the money just disappeared!"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me transfer money to my credit card."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to use my card to top up but all of the money has disappeared."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to use my credit card to transfer money?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can someone add money to my account?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Cannot access my top up."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are my friends able to add funds to my account?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I transfer money to my credit card?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Who else can top up my account"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my money gone right when I attempted to top up"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do i transfer money using my credit card?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My friends want to top up my account"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Who can top up my accounts?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "show me how to top up with my card"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I topped up my card but the money disappeared."}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why don't I see my top up in my wallet?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I see the top-up amount I just added to my account?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are my friends able to top up my account?"}], "metadata": {"label": 62, "label_name": "topping_up_by_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can i get multiple disposble cards."}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I make many disposable cards per day?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to use my disposable card multiple times a day, is there a cutoff limit?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I make more than one disposable card in a day?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have more than one disposable card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is the disposable cards limit?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the most disposable cards I can have?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do these virtual cards have any caps on using them?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many disposable cards can I have?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the amount of disposable cards I can have each day?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many disposable cards per day am I allowed to have?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many card payments can I use on a disposable card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What if I need multiple disposable cards?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I have more than one disposable card, can I make five payments on each of them?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are you able to explain the restrictions of the disposable cards?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the maximum number of transactions I can make with one card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the limit to number of transactions I can do with a disposable card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many disposable cards is the limit?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me how many transactions I can do with a disposable card."}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have to have several disposable cards per day."}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to know any restrictions for the disposable cards."}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I create many temporary cards daily?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to make several disposable cards in a day?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many disposable cards can I make in a single day?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit to how many transactions I can make on one disposable card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any limits to how many disposable cards I can use?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain the virtual cards limit?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many disposable virtual cards can I have?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to create several disposable cards per day."}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any hindrances to using a disposable virtual card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many disposable cards can I own?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many virtual cards do I get?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the limit to disposable cards you can have?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many times can I use a disposable card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can I use a virtual disposable card for?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know what the restriction of the disposable cards are?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the limits for disposable virtual cards?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the limits to using disposable virtual cards?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many transactions can I do with one disposable card?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many times can I use the disposable virtual card I have?"}], "metadata": {"label": 29, "label_name": "disposable_card_limits"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think someone is using my card to make transactions I don't remember."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "someone is using my account"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone I don't know has used my card without permission."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was used without my permission."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I freeze my card right now?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Freeze my account it's been hacked."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There are transactions I didn't make, someone else must have used my card."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you freeze my card because someone used it while I was out of town. I did not make these purchases."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone is using my account to do online shopping! Please freeze it asap"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone else may be using my card. There are transactions I don't recognize."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if I think my card was improperly used?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I stop fraud on my account right now?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my identity has been stolen, can you check on unauthorized charges?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think someone else is using my card. There are transactions I didn't make."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use app to freeze account and dispute fraud?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone has my card number, freeze my account."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I see random purchases to my account, was it hacked?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I freeze my card using the app?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card has been compromised"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if I think that someone else may be using my card."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The transactions showing up are strange, I think my card was used without me knowing."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I freeze my account?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not certain, but someone may be using my card."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I freeze my card? I think someone is using it to make a bunch of online transactions."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone else used my card!"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I believe someone is using my card without my agreement!"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I feel someone has my card information, can I get a new card?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think someone has access to my card numbers that shouldn't."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my child used my card while I wasn't home."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if I think someone managed to get my card information?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think someone copied the numbers on my card and is using them."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if I think someone is using my card."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use app to freeze my card and dispute fraud?"}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone else is using my card, freeze it."}], "metadata": {"label": 22, "label_name": "compromised_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do all ATMs take this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which ATMs accept this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the closest Mastercard ATM?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a list of ATM machines?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any specific ATMs that this card can be used at?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I know which ATMs will accept this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which ATM's accept my card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any nearby ATM's?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where are the locations of ATMs that accept this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which ATMs accept this placard ?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me locate the nearest ATM."}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What ATMs is the card okay to use at?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I find the nearest ATM?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What kind of ATM's can I use?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I withdraw money?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many miles away is the ATM?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "From where can I withdraw?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which ATM's will accept my card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "At what ATMS am I able to use the card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my card at any ATMs?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get cash with this card anywhere?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "\nWhich ATMs accept this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can someone please assist me with finding my nearest ATM?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any ATM machines near me?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is the nearest bank machine?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What type of ATMs accept this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I use this card at an ATM?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I have this card, which ATMs can I go to?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What ATMs can I withdraw money from?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to withdraw money, where can I go?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I withdrawal my money?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the ATMs that will accept this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What ATMs will accept this type of card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find an ATM to use this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "At which ATMs can I use this card?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there certain ATMs that I can use this card at?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know the closest ATM?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use this card at an ATM?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there places where I can't withdraw money?"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "locations to withdraw money"}], "metadata": {"label": 3, "label_name": "atm_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me. There is a Direct Debit that I didn't make."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a direct debit that's not mine."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a strange direct debit in my statement"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't understand where this debit came from and want it removed."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is this charge on my account"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "someone stole my money"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There's a Direct Debit payment in my account that I didn't make"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There's a debit on my account that I didn't do."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I may have a fraud charge on my debit statement."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a direct debit payment on my app that is not from me?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Weird charges are appearing in my debit account."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is this direct debit I am seeing?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a Direct Debit that I don't recognize."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Unknown direct deposit"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a suspicious direct debit payment."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I found a charge for a direct debit that was not made by me."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This Direct Debit payment may not be right."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why does the app show a direct debit payment that I did not authorize"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I dispute a payment even if I notice it several weeks after it was made?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It seems there is an incorrect listing of a direct debit payment on my app that I did not make"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't think I made this charge on my debit statement."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a direct debit charge that I do not recognize"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't make this direct debit transaction"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There's a direct debit on my account that I didn't authorize"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't recognize a debit payment that was made and would like to find out about the payment."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am concerned about the security in my account and would like to make a dispute."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a direct debit I didn't make showing in the app?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a direct debit I do not recognise in my statement"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a direct debit transaction I have not set up, but would like to ."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone has taken my money and I don't know who"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged on my account that shouldn't be there."}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There's a direct debit I wish to dispute"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my account deducted from a seller when I didn't approve of it?"}], "metadata": {"label": 28, "label_name": "direct_debit_payment_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if I forget my passcode? Because I did."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't find my password"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I retrieve my passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My passcode doesn't seem to be working"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I lost my password"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My password isn't being accepted and I need to reset it."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Something is wrong with my password."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Something is wrong with my passcode"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I reset a forgotten passcode, please?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't recall my passcode and need to reset it."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I be given a new passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I do not know my passcode."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't remember my code to get into the app."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I no longer have my passcode."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why won't my passcode work?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I resent my passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to reset my passcode. How do I do it?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Show me please how to reset my passcode."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me reset the passcode."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have forgotten my passcode to access my app"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if the passcode doesn't work for me?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I do not remember the code, what should I do?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I reset the passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help resetting my passcode to access my app."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What steps do I take to receive another passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I forgot my password"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I forgot my code to get into the app."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have forgotten my password."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I forgot the code to access the app."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way to reset my passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help me reset my password?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I reset my password? I don't know what it is."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I reset the passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do if I forgot my passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My passcode doesn't work"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me how to reset the passcode."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a new passcode."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't have my access code for the app."}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me what to do to reset my passcode?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the code I need to get into the app?"}], "metadata": {"label": 44, "label_name": "passcode_forgotten"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My withdrawal was cancelled."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM did not allow me to withdraw"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my ATM transaction cancelled?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was at the ATM trying to made a withdraw and I was declined."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM didn't let me get any cash"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to know why I have been unable to withdrawn funds."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to make a cash withdrawal and it was declined. Why did this happen?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't get money out of the ATM"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The withdrawal was declined I am unsure as to why this happened?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was declined when I tried to get cash."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I declined at the ATM today when I was trying to make a withdraw?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did the ATM machine fail to give me a cash withdrawal?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My ATM transaction was unsuccessful."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I attempted to get cash but was declined."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to withdraw money but I was declined!"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come I can't take money out of the ATM?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my cash withdrawal declined?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why could I not get cash?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why couldn't I get cash in the ATM?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I get cash?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why didn't the ATM give me my money?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM isn't giving out any money."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I declined getting cash?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I couldn't get cash at the atm"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why could I not choose cash at the ATM?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My cash withdrawl was declined why?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a reason that the ATM declined my transaction?"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The cash I tried to draw from the ATM was not approved."}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "atm would not give me cash"}], "metadata": {"label": 26, "label_name": "declined_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment is still on hold, why is it so?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my payment pending?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment is still pending."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do i finalize a card payment"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my card payment showing as pending?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why has my payment not gone through?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please help me to know the status of my card payment as its pending since a while."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What does it mean by pending payment?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my card payment be done pending?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made this payment days ago so why hasn't it gone through yet?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am seeing pending from the card payment I made."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment is showing pending."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought some stuff this morning but the payment shows as pending"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am waiting for a payment to go through."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does an item I bought show as pending?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is a pending payment?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to know why my purchases from this morning are still pending."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a pending transaction on my card?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment is pending."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is a payment showing up on my card as pending?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a purchase and it says it's pending. What does that mean?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long do card transactions take to clear?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what does pending mean?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will this card payment stay pending?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My payment still hasn't processed!"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was double charged, and the second charge is showing as \"pending\". How long will it be before I get my money back once the second charge has been refunded?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have waited 15 days, but my payment still hasn't cleared."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would I have a pending payment?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Explain what the pending payment means?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why are my payments showing pending?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is still pending, I've been waiting a while."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought some things this morning but the payment shows that it is pending"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take to authorise a payment?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What does a pending transaction mean?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?"}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a pending payment from stuff I bought this morning."}], "metadata": {"label": 45, "label_name": "pending_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My phone was stolen"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My phone was stolen yesterday. What should I do?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If my phone is missing, can I block someone from using the app?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my phone is either lost or stolen."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I was mugged and lost everything, how do I access my account and app?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't find my phone."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've lost track of my phone or someone stole it."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not sure where my phone is, I think someone stole it or it's lost."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I used my card even if my phone has been stolen?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My phone was stolen, what do I do?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "lost my phone, dont want others to use it."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I lost my phone and need help securing it."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My phone was stolen so I no longer have access to the app."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "left phone at hotel, how to access app"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My phone is not on me. How can I use the app?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "my phone is gone"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My phone is not with me at the moment so I will not be able to access the app."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "my phone was taken! can you place cancel my account so no one uses it"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I lost my phone and would like to freeze my accounts."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "lost phone, can i still access account?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The hotel called and said I left my phone in the room."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone stole my phone yesterday :( is there anything I need to do?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "lost phone, dont want others to access account"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was mugged and everything taken. What do I do to protect my account?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I believe I left my smartphone at the hotel I was staying at."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone attacked me yesterday and took my things, so I am unable to use the app. I am in need of some help."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I still use the app if I switched phones?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was mugged yesterday and they took everything. I can't access my app. What are my next steps?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got mugged yesterday and lost access to the app. I need to regain it."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I lost my phone, can someone use my account?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am not able to use the app since I forgot my phone at the hotel I was staying at."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone stole my phone."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone stole my cards!"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My phone is lost. What do I do to prevent someone from using the app?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there anything I need to do since my phone was stolen?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I lost my phone!"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't find my phone but it has all my credit card information."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I use the app if I don't have my phone with me?"}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got mugged yesterday and can't use the app."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My things were stolen yesterday and I can't use any apps or anything, so I am going to need some help."}], "metadata": {"label": 42, "label_name": "lost_or_stolen_phone"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I receive a refund for my item?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Get an item refund"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Would I be able to get a refund for something I bought?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to do a refund"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like a refund for something I bought"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to return an item."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I wasn't charged the correct amount for an item I purchased, how can I fix this?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please stop my purchase."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want a refund because my package has been taking too long to arrive. How do I go about doing that?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I apply for a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have an item refunded?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to get a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am unhappy with my purchase, how do I cancel the order?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought something but now I would like a refund. How do I do that?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get refunded?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you cancel my purchase?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I cancel a previous purchase"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would appreciate it if I could get an item refunded"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I claim a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't want the item, I bought it on accident, can I get a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like a refund on one of your products that has been sold to me"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am not Happy with this product can i get a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want this amount reversed out of my account."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to reverse a purchase. Can I cancel it?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought this item and was charged the wrong amount can I get a refund?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to cancel a payment. I purchased something several days ago and i still have not received it."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the refund process?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want a refund for my purchase"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I process a refund for something I purchased?"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to get an item refunded"}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to cancel a purchase I made."}], "metadata": {"label": 52, "label_name": "request_refund"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to make a transfer and it was declined. Why?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why was my transfer declined"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What would make a decline message show up during a transfer?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I fix my card, it got declined twice."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did a transfer get declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfers are being declined. IT has always worked for me but now it's declining my card. I've tried several times."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did my transfer decline"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The card got declined twice when I tried to use it to buy something online yesterday."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I get a transfer declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did my my transfer get declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I contact customer support about a transfer?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I unable to do a transfer?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Trouble transferring transaction contact for help"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why could my transfer have been declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I try and to buy something using my card it keeps getting declined."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I could not do a transfer because it was declined"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I submit a transfer, it is being declined. The information I put in has been reviewed."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was the transfer declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the reason my transfer was declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer got declined."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer was declined"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tired to move my money, but my transfer was declined."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to know why my transfer was declined."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to make a transfer, but it was declined. Can you tell me why?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For what reason was my transfer declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer has been declined and I know it should have went through."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Double check your funds may be declined"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't transfer money from my account."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined."}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is being declined online. Could you tell me what might be broken or wrong with the account?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any restrictions causing my transfer to be declined?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my transfer was declined, but why?"}], "metadata": {"label": 27, "label_name": "declined_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The refund isn't showing up on my account."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My refund is missing from my statement."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I requested a refund, and never received it. What can I do?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was supposed to get a purchase refunded but I don't see the money in my account"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There's a refund missing from my statement"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am awaiting my refund"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for a refund?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me why my refund is not showing in my statement?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I asked for a refund last week but nothing has happened yet, can you help me please?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my refund missing from my statement?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Still waiting on a refund."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I requested a refund and it is missing."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought something and returned it and the money from the return isn't in my account."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have any idea on when I will receive my refund? I got my statement and it was not there."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't a recent refund on my statement?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I see the refund in my account"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i was supposed to get a refund but my balance hasn't changed, why not?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I requested a refund from a merchant days ago but I do not see it in my account."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The refund has not appeared in my account"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Did my refund go through? It's not on my statement."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My statement doesn't show that a refund has processed"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I requested a refund from a store but it hasn't arrived."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I still haven't seen a refund on my account"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am missing a refund."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My refund doesn't seem to be showing on my statement."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am not seeing a refund in my statement."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I see a recent refund in my statement?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my refund? I have been checking my account all day."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My refund is missing"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why doesn't a return show up im my account from a purchase I made?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you."}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take to get my refund"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I should have received a refund however it is not showing on my statement"}], "metadata": {"label": 51, "label_name": "Refund_not_showing_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My credit card was declined."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my card payment declined?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was trying to purchase something at the store today and my card has been declined. Why has this happened?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My payment has been declined, I thought this issue was fixed!"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was declined in a shop"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did it decline my payment?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card declined"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you look at my account ans see why my card was declined"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was a transaction on my card declined?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My latest payment was declined, I was told everything was back to working order. What happened?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why doesn't the card payment work"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm really stuck. I don't know why but my card payment has not gone through."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a card payment that was declined, but why?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know why my card payment did not work?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Something is wrong with my payment account since it has been declined"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why are you declining my payment? Everything was fine."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know why my payment didn't work."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment did not work."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my debit card being declined when I have money?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was not accepted."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have no idea why my card payment did not work."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment didn't work, can you help?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was rejected at the store for some reason, can you look into this for me?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please explain why my card was declined?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know why my card payment is declined?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my Payment declined"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "They declined my card payment."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why has my card payment been declined?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment did not complete."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card didn't work in one of the shops."}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Card payment declined?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried using my card and it kept getting declined, Why?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do you fix my card payment?"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you keep declining my payment? I tried several times already with this card and it's just not working"}], "metadata": {"label": 25, "label_name": "declined_card_payment"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did transfer, why is it pending"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long for money transfer to show?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my transfer not done yet?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a pending transfer"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am waiting for a pending money transfer to process."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i transfered however its still pending"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a transfer that's pending and wanted to know how long it is going to take to process?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had made a transfer but its still pending."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I speed up a transfer? Mine is pending."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long can an EU transfer take?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer is still coming up as pending."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer is still pending and I know the account numbers are correct. Please help."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred money yesterday, but it still isn't available?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does a transfer stay pending?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long do transfer pend for?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why hasn't my transfer gone through yet?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will the transfer go through?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please explain why the transfers shows up as pending?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my transfer go through?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the cause that the transfer shows as pending?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will the transfer be completed?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Pending transfer?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to know why my payment is still pending, can you help?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone transferred money to me and it doesn't show"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does a transfer take to be confirmed?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a transfer 12 hours ago. Why is it still listed as pending?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does my transfer say \"pending\"?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long can I expect a transfer to pend for?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For how long will my transfer be pending?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is a money transfer not showing?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The transfer is coming up as pending the payment is due today. Will I be charged a fee?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am still waiting for a money transfer to show"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer hasn't gone through yet."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am confused as to why my transfer could still be pending."}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for a money transfer to show?"}], "metadata": {"label": 48, "label_name": "pending_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you remove my account please?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i want to close an account but im not sure about setting up a new one in the future, what do you recommend"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My account needs to be deleted."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to delete my account please."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What steps do I need to take to close my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm tired of all the problems I've had. I want to quit this account!"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please delete my account right now!"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to close my account"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "unhappy with you, how to delete account"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to delete my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am highly unsatisfied with this company and want to delete my account!"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't like your company. Delete my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to close my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This company is terrible! Can you delete my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This company is bad, please delete my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "please delete my account, your services are not up to par."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need your help in deleting my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The service of this company sucks, I need to terminate my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Delete this account!"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get rid of my account ASAP?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This company isn't good, I would like to delete my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you delete my account please?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am not satisfied with your company and would like to delete my accounts!"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please delete my account. I am not happy with the service from your company."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please terminate my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am sick of this damn company and want to close out my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please close my account. I am unsatisfied with your service."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please delete my account."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Your service is terrible,. Delete my account,"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want my account deleted!"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am extremely unhappy with this app and want to get rid of my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I delete my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This company sucks! Can you delete my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I wish to close my account. I do not like the service you provide."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help me get rid of my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't find your services useful anymore, how do I delete my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please delete my account, this company is not working for me!"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to delete my account. I'm unhappy with the service you're providing."}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me how to close my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "This company sucks! Can you terminate my account?"}], "metadata": {"label": 55, "label_name": "terminate_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if an ATM \"stole\" my card?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I retrieve my card from the machine?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was retrieving money and my card wouldn't remove."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do since the machine swallowed my card. I need one."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "HOw do I get my card back after the ATM has pulled it in?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Atm took my card"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way I can get my ATM card back from the machine?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think the atm ate my card."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM didn't give me the card back!"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get my card out of the damn ATM?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The atm won't give my card back!"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get my card back out?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM machine stole my card."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My ATM got stuck and I'm not sure what to do."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM ate my card."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM won't give me my card back."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was confiscated by an ATM. How do I get my card back?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if the ATM ate my card?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "ATM still has my card"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if an ATM ate my card?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What happens if the ATM doesn't give me back my card?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't pull my card out of the ATM. Help me."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a problem! The ATM stole my card!"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would an ATM swallow my card?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card was taken by the ATM."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help! The atm won't give me my card back."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The stupid machine just swallowed my card!! I need a new one ASAP"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I retrieve a trapped card from a ATM?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is stuck in the ATM, what can I do?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was getting cash and can't get my card back."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If my card is trapped in the ATM, what do I do?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card has been swallowed by an ATM"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was taking out funds and was unable to regain my card."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do with my atm that got stuck?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The ATM won't give back my card"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was at an ATM and it swallowed my card."}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What happens if my card is stuck in the ATM?"}], "metadata": {"label": 18, "label_name": "card_swallowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got double charged for a payment so how do I fix that?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I being charged twice fro a restaurant?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to know why I was charged twice for my purchase."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't buy this twice"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I chaged twice for the same thing?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there more then one charge on my card I only paid for one not twice how can I fix this?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would I be charged more than once for the same transaction?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you please check if I was charged twice?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have been charged twice"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think something may have happened that caused a charge to show up twice."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a transaction that shows multiple times?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I see what looks like duplicate charges on account."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged multiple times for the same thing?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had a duplicate card and got charged twice. How do I resolve this?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I being charged twice?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please check payments on my card. There is a duplicate and I only bought it once."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "A transaction is repeated several times on my account."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've been charged more than once for the same transaction"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card has been charged two separate times for a single transaction."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain why there is a payment showing twice?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why have I been charged twice for the same transaction?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I see that I have been charged multiple times for the same transaction."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was double charged"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have multiple charges on the same transaction."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a transaction that shows several times"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is more than one of the same transaction on my account."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a duplicate payment showing"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a payment that got charged twice instead of once."}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are my remedies if I think I was charged twice for the same expense?"}], "metadata": {"label": 63, "label_name": "transaction_charged_twice"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I verify the source of my funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want information about the source of funds."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where are my funds being sourced from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to verify the source of my money"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "where to funds come from"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the source of my funds."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to verify my source of funds"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to see the source of my money."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you need all this information about my Source of Funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I check the source of funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I tell where my funds came from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the source of my available funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I find the origination of my funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My source of funds need verified."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What information do you need to verify my Source of Funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need the source of my funds verified. How do I do this?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need my funds verified."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me check where the funds came from."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to know where the funds come from."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the source of my money?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find the source of my available money?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I lookup where funds came from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I see that history on my funds and where they came from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have to verify the source of my funds"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I view the source of my available funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does my money come from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to validate the source of my funds."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where are my funds coming from? I need to know."}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where has my available money come from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you need to know where my money is coming from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I see where my money comes from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I check the source for my funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I see the source of my money?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what is source of my funds, need to verify"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do my funds come from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I check the source of my fund?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I see my source of funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I become aware of where my funds come from?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where does all this money come from though?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to verify the source of my funds?"}], "metadata": {"label": 70, "label_name": "verify_source_of_funds"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the number of days I have to wait for my Europe transfer?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the wait time for a transfer from the US?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a fast transfer from China? How fast will it be?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how soon will I see the transfer in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many days does it take until funds are in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long until my transfer goes through?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do transfers from Europe take longer?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the fastest that I can make a transfer?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how long dies it take for transfers to reflect on my balance"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I started the Bank transfer from Europe, how long will the process take to complete?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long until the money is in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will a transfer reach my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When should I expect to see my transfer hit my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will my transfer immediately show up in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I need to do a quick transfer from China, how long should I expect the transfer to take?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When does the money get transferred to my account"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long do i have to wait for a transfer to reach my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for funds to come through the US to my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long is my Europe transfer wait?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many days does a transfer from the US take?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long do I have to wait for a transfer from the US?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long is the wait for a US transfer?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many days until the money will be in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for a transfer?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the time frame for a transfer from the US?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "when will i receive a US transfer"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Approximately how long will an urgent transfer from China take?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I initiated a Bank transfer form Europe, how long will this take?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take to process transfers from Europe?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does a funds transfer take from one back to another?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What would the approximate delivery date be if I transferred something urgently to China?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have to transfer something to China as fast as I can. How long will it take to arrive in China?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long to I have to wait for a transfer to reach my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long is it going to take for my funds to show in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does a transfer take from the point it's sent, to the point it arrives in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take for the transfer to reach my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If my transfer is from Europe how long will it take?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an important thing from China that I need to transfer. Approximately how long will this take?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does a transfer take from china?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will money be available in my account?"}], "metadata": {"label": 67, "label_name": "transfer_timing"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my card payment has been stopped"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment was reverted. Why?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "the app reverted my payment"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card payment was cancelled."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my payment cancelled?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a payment but the app reverted the payment."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My payment was reverted by the app"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please explain to me the circumstances in which my card payment would be reverted?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why has my card payment been cancelled?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if it says my card payment has been cancelled?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell my why my card payment has been reverted."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why did the app refuse to make an approved payment"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know why my card payment was reverted?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My credit card cancelled a payment for a purchase."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my payment reversed?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a payment listed as cancelled."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my card payment had been return"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what happens to the funds if a merchant refuses the payment"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my card payment cancelled?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why has my card payment been reverted?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There must be an issue, why has my card been cancelled?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I bought something and the money appeared back into my account? Why?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My account shows the card payment cancelled."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not sure why my card payment was cancelled, can you find out why?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the reason that my card payment was cancelled?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my card payment reverted?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does the app revert a payment?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did a payment but the app reverted it"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What happens if a merchant doesn't accept a payment?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There was a canceled payment for my card."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transaction to pay for an item was returned to my account."}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone stopped my payment"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If my card payment is cancelled, what should I do?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why has payment been returned?"}], "metadata": {"label": 53, "label_name": "reverted_card_payment?"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What kind of cash machines would allow me to change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is the bank the only place I can change my PIN>"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I am overseas, how do I change my pin?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i change my PIN at the ATM?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How might I change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to change my PIN but I am not currently in the country."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to change my card PIN."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to set a new PIN"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a new Pin how do I go about that?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a location near me that i can change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "In what ATM can I change my pin?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd like to make a new PIN selection."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I set a new pin?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I update my PIN to a new number?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I change my Tholepin ?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My new pin needs to be set."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to choose a different PIN."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to change my pin."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I able to change my PIN at any cash machines?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am travelling for two more weeks but really need to change my PIN asap. What do I do?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to change my PIN. Can I do that at a cash machine?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do cash machines let me change my pin?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to change my PIN."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I receive a different card pin"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help me set up a new PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Which cash machines will allow me to change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find instructions to change my PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to change my pin but I am on the road."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I update the PIN on my account?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a new PIN."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Show me how to change my pin?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please tell me which cash machines will allow me to change my pin."}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What steps do I need to take to change my card PIN?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How to change the PIN on my card?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I change the PIN? Do I have to go to a real bank?"}], "metadata": {"label": 21, "label_name": "change_pin"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've tried numerous times to submit a transfer of funds. Why isn't it going through?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am not able to do a transfer to an account"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was unable to make a transfer to another account."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had a transfer blocked"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you please help me with this exchange? I am trying to get crypto and the app won't let me."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I do a successful transfer to an account?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I transfer to a beneficiary?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am having problems transferring to a beneficiary."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the deal with no cryptocurrency on your app?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my transfer not going through? I keep getting an error message."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the rules for transferring to a beneficiary?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I transfer money to a beneficiery?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a cryptocurrency exchange that won't go through. Please help me process it."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why wasn't I able to transfer to another account?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The money would not transfer to a beneficiary."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come I'm not allowed to transfer funds right now? I just keep getting an error message."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I couldn't do a transfer to an account"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "A transfer to an account was not allowed"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I receive an error message saying that my transfer was not possible?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Explain why I can't do a transfer to a beneficiary."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer to beneficiary didn't go through"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I couldn't make a transfer to a beneficiary!"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My beneficiary has been denied, is this normal?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am trying to exchange crypto and it's not working. Tell me how to fix this."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The account transfer I was trying to do failed."}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My beneficiary is not allowed, please may I have answer as to why this is?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why couldn't I do a transfer to a beneficiary?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would i not be able to do a transfer to a beneficiary?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to transfer money to a beneficiery. Why can't I?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help with a transfer to an account"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why isnt my account allowing transfers"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to buy cryptocurrency, but your app doesn't let me. Why?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i tried to make a transfer to a beneficiary and it didn't go through"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was a transfer to an account not allowed?"}], "metadata": {"label": 7, "label_name": "beneficiary_not_allowed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I made a transfer, there was a fee. Why?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged a fee for my transfer."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a reason I was charged a fee to transfer?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was a charged just for transferring?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had to pay in order to do a transfer"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the transfer fee charge?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged extra for transferring money?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "im not paying this transfer fee"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am being charged a transfer fee aren't they free?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the maximum I can transfer before I incur fees?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got 2 transfer fees and I thought transfers were free."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I being charged a fee for transferring money?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do charge fees for transfers?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I get charged for something I bought online? Even though it was international, I thought it would be covered."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why were there additional charges when transferring?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged more when I transferred!"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a transfer fee?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not sure why I was charged an extra fee for transferring funds."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I thought transfers were free, why was I charged a fee?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My receipt shows an extra charge on my transfer, why is this?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged a fee when making this transfer, and I don't think I should have been!"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I sent out money, but was charged extra for transferring. Why?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I seeing a transfer fee?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There was an extra charge when I made a transfer."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charge a fee for my transfer, why?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was there a fee for my transfer?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my transfer charged fees?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there supposed to be a fee for the transfer I made?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged a fee for a transfer?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What extra charges are there?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred money and was charged and want to know why."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged for something I didn't expect"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all."}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got charged and extra fee when I transferred money so why was I charged?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain the transfer fee to me?"}], "metadata": {"label": 64, "label_name": "transfer_fee_charged"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will salary be received through this?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get paid in a different currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I receive my salary in a currency other than what it is deposited in?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get my salary through this?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can someone send me money?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a problem with receiving my salary in GBP?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need to choose GBP to get my salary deposited properly?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I get paid in GBP. Should I configure this and if so, where?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible for me to get money out in a different currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use this to receive my salary?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My salary is received in the form of GBP. Do I need to do anything specific to configure this?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do people send me money?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is GBP a supported currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need to establish I am paid in GBP before a transfer?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Salary in GBP has been received, does it need to be configured elsewhere?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do i get my salary in the account?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the ways for others to transfer me money?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What different ways are there for someone to send me money?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to transfer my paycheck to my account?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can my friend send me money?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I directly transfer my salary onto here?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can this be used to receive my salary?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to deposit money in GBP?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I received my salary in GBP. How do I change this to my currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can my friend transfer money to me?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can my friends send me money?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I deposit my paycheck to this account?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use this account to receive my salary?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i deposit my salary to this account?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get my salary through this account?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What if I need my salary in a different currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I receive my salary in GBP. Do I need to configure this somehwere?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you know if I can use this for my salary?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get my paycheck through this?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can I transfer my salary if it's in a different currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get paid in a different currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my salary eligible for this?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My salary is in GBP; how can I note this in the app?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get paid in another currency?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get my paycheck through here?"}], "metadata": {"label": 50, "label_name": "receiving_money"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "dont understand why transfer failed"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer didn't work"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Fix your system. I can't make transfers, I've tried like 5 times already."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me why my transfer failed!"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer did not go through."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I not able to complete a transfer?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did my transfer not go through?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer didn't go through."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I could not get my transfer to happen correctly and was wondering why?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how come my transfer didn't work"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred my funds, why did it not go through?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why has my transfer failed?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did my transfer fail?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why hasn't my transfer been made?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer will not go through."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer keeps failing and I just want to transfer the money can you please make it work?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would a transfer fail?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are your policies for card transfers?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is the system down? I've been trying to do a transfer and have failed?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to make a transfer but it failed"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why couldn't I complete a transfer?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer appeared not to work."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is stopping my money from transferring?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My attempted transfer failed."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am trying to make a transfer and am unsuccessful, can you please tell me why?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer did not seem to work."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "help me with my transfer"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Says my transfer can't be completed?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can you tell me why my transfer failed?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why didn't my transfer go through?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you provide a reason as to why my transfer did not work?"}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to transfer money and it did not work."}], "metadata": {"label": 35, "label_name": "failed_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I do a bank transfer to put additional money in my account because I am out of money?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm out of money, can I add money with my bank?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I go forth on transferring money into my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't understand how to top up my account, can you please explain the process?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't understand the money transfer process."}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to transfer money into my account, how do I go about doing this?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to transfer money into my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know what to do. Should I transfer funds. My account is out of money."}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I add funds to the card directly from my bank account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How does tranferring money into my account work?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to transfer some money from my other bank account into this one."}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I want to transfer money to my account, how can I do that?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to transfer funds into my account. How can I do this?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the steps I follow to transfer money into my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I transfer funds from my bank to my top up account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to top my account by using a bank transfer. How would that work?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How to I transfer my funds into my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I top up my card?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I transfer money from an outside bank?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I fund my top-up account using my bank account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What methods can I use to add money to my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I perform a dual money transferring from one account to another?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY ACCOUNT FOR ME?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I transfer money to my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I send my account money through transfer?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I do an international transfer?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there ways to transfer money into my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to transfer from accounts in order to Top up. What are the steps necessary."}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How does a transfer work?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to use bank transfer for topping up my account. How is it handled?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I checked my account today and it said I was out of money. How do I transfer money into my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I transfer money to my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to transfer funds from one account to another."}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm trying to transfer money into my account."}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to transfer money from my other bank account into this one."}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use a bank transfer to refill my account?"}], "metadata": {"label": 65, "label_name": "transfer_into_account"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What all is needed to verify the top-up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It wants me to verify the top up. Why?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find the top-up verification code?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do I have to verify the top-up that I started?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you give me information about verification code?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the benefits to verifying the top-up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how come the verification with the top up"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I verify a top up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "reason i need to verify top up"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do you need code verification for my top up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find the verification code on a top-up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get my top-up verification code?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to verify a top up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it normal to have to verify my top-up or is something wrong?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does the top-up need verification?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why does top-up need verifying?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it necessary to verify my top up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am i to verify the top-ups?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where's the verification code for the top-up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I find the verification code for my top-up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is it important to verify a top-up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why do I have to verify the top-up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the verification code on a top-up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't find the top-up verification code."}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I go forth verifying my top-up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I find the top-up verification code?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How is the top-up card verified?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a verification code for the top-up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the importance of verifying the top-up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "help me find the top-up card's verification code?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't understand why it says I have to verify the top-up."}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I verify a top-up and what card is used?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I go to get the code to verify the top up card?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The top-up verification code is missing"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I verify a top-up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot locate the verification code for my top-up card. Please help me."}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I find the top-up verification code?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help finding the verification code for my top-up card."}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a verification code for top-ups?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the necessity of verifying the top up?"}], "metadata": {"label": 71, "label_name": "verify_top_up"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Would it be possible to get another card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many cards can I have for one account?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to order another crad"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get additional cards?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for extra cards?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need some spare physical cards."}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to receive a few more physical cards."}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have a card after my first one?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How would I go about getting a second card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd like to have another card"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I need more cards, are there any fees?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you offer multiple cards for the same account?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a spare card for someone else to use?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to get some more physical cards."}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Would I be able to get another card for my account, so I could give one to my daughter?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the procedure for getting another card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I have a second card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My daughter would like a card as well, how can we make this happen?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I give a second card to my daughter?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I have another card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for sending out more than one card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I order extra cards?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I get a second card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was looking to buy another card today."}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a few more physical cards."}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i have a second physical card for this account?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I purchase extra non-virtual cards?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I allowed to give my daughter one of my cards to use?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I have a second card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i have a card to my daughter?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there restrictions for ordering extra cards?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get a second card for my daughter?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I request another card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I able to get a second card?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If you send me more cards, are there any charges?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When trying to get more than one card is there a extra amount that needs to be paid?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to give a second card for this account to my daughter?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My daughter needs a card. Can I give her one of mine that's linked to my account?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My child needs a card, how can I add them to the account I currently have?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "my daughter needs a card, how do i add her?"}], "metadata": {"label": 39, "label_name": "getting_spare_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top up by cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I top-up using cash?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top up with a cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to top up with cash? If so how do I do it?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you help me find top up by cash deposit?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an option to top up a with cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Need to deposit a cheque into my account"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm looking for the cash deposit top up option but can't find it. Can you help me?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I top up my account with a cash payment?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'd like to use cash to top up. How do I find that option?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I locate topping up with cash."}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I pay by check?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I add to my account balance with a cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What type of deposits do you accept into my account?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top up using a cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you top-up a card with a cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to top up cash, How do I do it?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm looking for the option to top up by cheque."}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What locations can I top up with cash?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to top up using cash, where can I do that?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "is there a way to do top up with cash deposit"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where are the options to top up with a cheque on my account?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use cash to top up my account?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top up with cash?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will you accept a cheque to top up my account?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top up with this cheque I got?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What methods can I use to top up my account?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is cash good to top up with?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how come i can't find anywhere to load using cash"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can I pay with? Does cash work?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I deposit cash into my account?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I top up with a cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I send a cheque to do my top ups?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top up my account with a cheque?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to do a cash top-up"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a cheque here, can I use it to top off my account?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to top-up using cash"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top-up my card?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I submit a check or cash payment?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you accept checks?"}], "metadata": {"label": 58, "label_name": "top_up_by_cash_or_cheque"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I receive my physical card"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want a card. What is the procedure?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do you charge for physical cards?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I get my card at?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "price of physical card"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please, how do I order a card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Send me a physical card"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to order a card. Where do you deliver to?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I request a physical card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a charge for physical cards"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you charge for physical cards"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you ship cards to where I live?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For physical cards, do you charge?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to get an actual card so that I can use it for in person transactions. How would I do this?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I get a real card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can you deliver cards?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where are cards delivered to?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please tell me how to get a physical card."}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the charge for a physical card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is a non-electronic card available as well"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much does it cost in fees to use your card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get a physical card"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a physical card through this app?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can I have a non virtual card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get a physical card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the fees to get a physical card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can my card be delivered?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What will I be charged for a physical card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I order my card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What locations can a card be delivered to?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I receive my card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do you deliver cards by mail?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get a real-life card of my own?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where will I find my card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I want a physical card, do I have to pay anything?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can cards be delivered?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a physical card."}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the fees for a physical card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get an actual card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a real card?"}], "metadata": {"label": 43, "label_name": "order_physical_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my disposable virtual card being denied?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable virtual card doesn't seem to work"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable virtual card is broken."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My non-physical card will not work"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did the disposable virtual card which I used to pay a gym subscription get denied?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my virtual card is being declined?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there restrictions for my disposable card since it does not seem to be working?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot get my virtual card to work."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable virtual card will not work"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot use my disposable virtual card."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I make multiple online transactions with my virtual card?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my virtual card declined when attempting to setup automatic billing?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why doesn't my disposable virtual card work?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I use my virtual card for subscription services?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my virtual card working?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I cannot make transactions with my virtual card."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "For some reason, the virtual card won't work for me."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable virtual card has been rejected by the merchant earlier today. What should I do?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I fix a problem where my virtual card is rejected?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My virtual card isn't working. What do I do?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if my virtual card won't work."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a trick to get the disposable virtual card to work?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I get my virtual card to work?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is just not working at this time."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable card seems not to be working am I doing something wrong?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My payments from my virtual card keep getting rejected."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transaction was just declined when I was using my disposable virtual card. What can I do?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable virtual card is not working"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get my disposable virtual card to work?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come my disposable virtual card used to pay for a gym subscription got rejected?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Payments from my disposable virtual card don't work"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My disposable virtual card was rejected by the merchant, please help?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My virtual card won't work."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me why my virtual disposable card won't work."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help getting the virtual card to work."}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I make my virtual card work?"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "virtual card is not working for me"}], "metadata": {"label": 72, "label_name": "virtual_card_not_working"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did not get the right amount of money when I used a different country's currency."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you look to make sure the exchange rate is correct"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Exchange rate for my cash withdrawal is wrong"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was the exchange rate wrong when I got cash"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is the exchange rate wrong for my international withdrawal?"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "A wrong exchange rate was applied to a transaction made abroad."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate you gave me for my cash withdrawal is wrong"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for exchanging cash?"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was the exchange rate different when I withdrew my cash?"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I got cash, my exchange rate was wrong."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "In receiving cash, the wrong exchange rate was used for my transaction."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I make a withdraw if I am out of country from with out any fees at an ATM?"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I took out a foreign currency and the exchange rate is wrong."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I feel like too much money was taken during my currency exchange."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There was an error in exchange rate for my cash withdrawal"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need the right foreign money, at the right rate, at ATMs, when I go abroad."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The conversion rate on the ATM that I used with foreign currency was wrong."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why is the exchange rate for a Foreign ATM different"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My cash withdrawal charged me the wrong exchange rate"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My ecchange rate was wrong for a cash transaction."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The see the rate applied to my transaction was wrong at the atm."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The rate of exchange isn't right for my cash withdrawal."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I took out cash abroad and the exchange rate isn't correct."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I used an ATM in a foreign currency but the rate applied is wrong!"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do you determine your exchange rates because one of yours was off when i got cash"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The cash withdrawal exchange rate is not correct."}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?"}], "metadata": {"label": 76, "label_name": "wrong_exchange_rate_for_cash_withdrawal"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can i get a description of how to use a disposable virtual card"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I create a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can you tell me about getting a virtual disposable card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to order a disposable virtual card. How can I do this?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do VR cards work"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like a temporary virtual card"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do the disposable cards work?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I use a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where's the best place to get a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain the disposable cards to me?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there anyway, I can get a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how secure is a disposable virtual card"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do to get a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to get a disposable virtual card."}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you explain disposable cards?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do i get a virtual card for one time use"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "May I get a disposable virtual card as well?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i get a single use virtual card"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to create a disposable virtual card. How do I go about doing that?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a disposable virtual card here, so would you tell me what to do with it?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how does a virtual card work"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the process of obtaining a disposable virtual card"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What does a disposable virtual card do?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When can I order a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to also get a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I obtain a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How would you use a disposable card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a disposable virtual card, how do I get one?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do disposable cards work?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a disposable virtual card I can order?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I get a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be able to get a disposable virtual card as well?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello! I need to order a disposable virtual card. Where can I do that at?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "where do I request a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can i get a throw away card"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how many transactions can i make with a disposable card"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are disposable cards?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "what's the process for getting a disposable virtual card?"}], "metadata": {"label": 37, "label_name": "get_disposable_virtual_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app denied my topped up."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a top up that didn't go through. Why?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did the app deny my top up?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "please tell me why my top-up failed."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up isn't working."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I attempted to top up but the app denied it."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What reason did my top-up fail for?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why didn`t my topup go through?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I check to see if my top-up worked?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top up didn't work."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top up failed."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why would my topup not go through?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why caused my top up to not work?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did my top up not work?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my top-up unsuccessful?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My funding to my card didn't go through."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I topped up but the app did not accept it."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app denied my top-up"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think my top up did not work"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top up was denied in the app."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me if my pop-up went through?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can you check why I wasn't able to top up?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How did my top-up fail?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up failed, WHY?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried to top up. Why was it denied?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the deal? My card was just denied for top up. Why is it not going through?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't think my top up is working correctly"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app won't let me top up my account"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not sure why my top up request was denied"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I top up?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up has failed."}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Problems with top up"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I really need money from my card today, but my card is getting declined. Please help!!"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I know if my top up was unsuccessful?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm pretty sure my top up failed. How do I fix this?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "why isnt top up working"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me why my top up didn't work?"}], "metadata": {"label": 59, "label_name": "top_up_failed"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "the balance on my account didnt change when i transferred money"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take for my transferred money to show up?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why didn't my balance change after I transferred some money?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my balance update after a transfer?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does it take for an international transfer into my account?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my transfer be available in my account."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't get the money I transferred"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just completed a bank transfer and the balance didn't update"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred some money but I think it has gotten lost somewhere."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long does a UK transfer take?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a transfer and am still waiting."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made an out of country transfer and it hasn't went through yet."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "After the transfer, the balance did not update."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had cash transferred but the balance did not change."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't see my latest bank transfer"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My bank transfer is still not showing up in my account."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a transfer and it doesnt' show up in my account."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I transferred some money but it is yet to arrive."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is my balance the same? I processed a transfer."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why don't I have my transfer?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't the transfer on my account showing up?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The money I transferred does not show in the balance."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have completed a transfer but it is not showing up."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I did a transfer to my account but it doesn't show up"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long until my transfer will be available to me"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why doesn't it show that I did a balance transfer?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My transfer is pending."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my transfer from [country]?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I made a bank transfer and my account balance did not show it."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where is my money? I transfered it and it isn't in my account."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay."}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why doesn't my balance reflect my transfer"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My account balance has not gone up even though I just transferred money into it"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will I see my new balance after making my bank transfer?"}], "metadata": {"label": 5, "label_name": "balance_not_updated_after_bank_transfer"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Think someone has took money out with my card. What shall I do?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a withdrawal that isn't mind in the app."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't get cash from an ATM, but the app says I did"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My app shows some cash I didn't get."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a random withdrawal in my app?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a suspicious cash withdraw on the account."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app said I withdrew cash at an ATM and I didn't"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My app says that I received cash from an ATM and I didn't."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I freeze my bank card, as there has been a strange withdrawal?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I see a cash withdrawal that I did not perform."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I checked the app and saw an extra cash withdrawal that I didn't authorize"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a strange cash withdrawal in my statement"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There's a cash withdraw on my statement that I didn't make."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am seeing in the App a some cash withdrawal that its not mine"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My account has a weird withdrawal."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm unsure of a withdrawl in my statement."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It looks like someone else withdrew cash from my account, can you help?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I think I see a withdraw I did not make."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Some cash is showing up in my app that I did not get."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an unauthorized cash withdrawal from my account for 500\u00a3. I definitely didn't make this withdrawal. I need your help."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app is showing an ATM withdrawl that I didn't make."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a odd withdrawal on my account."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I cancel my card? There are charges on my account that I didn't make."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an error, the app says I made an ATM withdrawal and I didn't."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can anyone help me, I lost my wallet and they've started withdrawing from my account."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if I notice a strange withdrawl in my statement?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't recognise a cash withdrawal"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a cash withdrawal transaction that I am unsure of."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Someone has stolen my card. Even though I have my card with me, someone just made a 500\u00a3 cash withdrawal. Please help as soon as possible."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Cash I didn't get shows in my app."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?"}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "There is an ATM withdrawl in the app I don't recognize."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "A cash withdrawal is showing up that I didn't do."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The app made a mistake and said I made a cash withdrawal."}], "metadata": {"label": 20, "label_name": "cash_withdrawal_not_recognised"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an exchange fee?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "whats your exchange rate"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are your currency exchange fees?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I find the exchange rate?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the base amount for cross-currency exchanges?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My work sends me all over the world, can I get a discount for all the money I have to exchange?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much more do I have to pay to exchange currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for exchanging currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much does it cost to exchange currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "whats the exchange charge"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any discount for someone that exchanges currencies frequently?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee to exchange foreign money?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I have to pay for exchanging currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does it cost extra to exchange currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for exchanging foreign currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be charged a fee for exchanging foreign currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much is a cross currency exchange, and can I check to see if I have any discounts available?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you offer a discount on multiple currency exchanges?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much do I have to pay for the exchange fee?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I want to exchange currency, will there be extras?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I need to exchange currency is there an extra fee?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was wondering if there were any discounts offered for frequent currency exchanges?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Would I be charged for exchanging currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the exchange fee?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does it cost to exchange currencies with this card?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how much you charge for exhcange"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any extra hidden fees for exchanging currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I travel, what will it cost to switch for my currency?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much will I pay to exchange foreign currency?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does it cost money for currency exchange services?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there extra charges for exchanging currency?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I will need to exchange currencies frequently, will I be able to get a discount?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a charge for a foreign currency exchange?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a discount for frequently exchanging currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the cost for an exchange fee?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will it cost more money if my currency needs to be exchanged?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to exchange currencies, but is there an extra charge to do so?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does it cost anything for exchanges?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I exchange money from abroad without additional costs?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "does it cost to exchange currencies?"}], "metadata": {"label": 31, "label_name": "exchange_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for using a European bank card to top up?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any fees for adding money with an international card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i was charged when i used a us issued card. why and what cards are free to use to add money"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Any hidden fees associated with the international card if money is added?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I get charged for topping off my card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there charges for topping up US cards?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there fees for top ups?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the charges for US cards with top up."}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there an additional charge for topping up using a European card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "In exchange for top ups will you take fees?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just topped off my card will I be charged for it?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much does it cost to top up by card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any fees if I use a European bank card for a top up?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the top-up fees?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much is the charge to top up my card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much can I expect to pay to top up a US card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What fee is included if I top up by card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I use a European bank card for top up, Do I get charged?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will there be any extra fees for European bank card for top up?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be charged if I use European bank card for top up?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I want to use a European bank card for a top up. Must I pay?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I be charged for topping up by card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for topping up"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do you charge for top ups?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will it cost anything to top up a US card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does topping up my card have a fee?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there fees for adding money using an international card"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When using a US card, what is the cost for a top up/off?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to use a European card for a top up, what will the charge be?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it okay to use a bank card to top up"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Any fee for topping up?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any fees for top ups?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the fees of using an international card to add money?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a charge or discount if I use a European bank in a top up?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is their a fee for top ups?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top up using an international card"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What will happen if I want to add money using an international card? Will I run into any fees?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any extra fees for adding money into the international card?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the fees for top ups?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the top up charges for US cards?"}], "metadata": {"label": 57, "label_name": "top_up_by_card_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Could you please activate my card"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to activate my card can you do that now?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to activate my new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Tell me how to go about activating my new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I activate my card so I can start using it?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How long will it take to activate my new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the right way to activate my card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I received my new card, how is it activated?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a way my new card can be renewed?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I activate a card I received?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I activate my card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the process of card activation?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "WHAT CAN I DO AFTER THE CARD MISSING"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got my new card where do I go to activate it?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Would like to use my card and need to activate it first. Can you help me do this?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help activating my new card."}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how to activate card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please, activate my card"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I tried activating my bill of fare and it didn't workplace"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just got my card and want to use it, how do I activate my card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have a new card and I want to activate it"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Assist me please with card activation."}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need help with activating my card"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I start using my card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Activating my card"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When will my card be activated?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I activate my card>"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the steps in order to activate my new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I go about activating my new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the activation process on my new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to get help from someone with activating my card."}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the process for activating my card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I use my new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got my new card but I am not sure if it need s activated and how?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the steps to activating a new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to activate my card to use now, can you help me?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I activate a new card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I just got this card & I don't know how to activate it."}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got my new card. How do I activate it?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to activate my card?"}], "metadata": {"label": 0, "label_name": "activate_my_card"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I see some fees for cash withdraw."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come I was charged extra when I withdrew cash?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why am I being charged when I withdraw cash?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is this charge on my account for a cash withdrawl?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there an extra charge for money that was withdrawn?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was I charged a fee for withdrawing cash?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I get a fee?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did my cash get charged a fee that should not be there."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I have to pay a fee when I got cash?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "A fee was charged for my recent withdrawal."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got a fee for an ATM withdrawal."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the reason for this fee I got after a simple cash withdrawal?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a fee for withdrawing cash?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I've notice I was charged for withdrawing cash, can you explain why?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why was my account charged for using an ATM?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a charge on my account for taking out cash?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "An ATM fee was attached to my recent withdrawal."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I thought cash withdrawals didn't have a fee"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did I get charged a fee when I tried to obtain cash?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "While I was checking out in the grocery store, I realized I needed cash so I requested some. However, I noticed there was a fee for this transaction. Why did I get charged a fee?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Using an ATM caused me to incur an additional fee. Why?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged extra for a withdrawal"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a limit on how much I can withdraw from my account without being charged?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "More fees, this time for withdrawing my own cash. Why are you robbing me?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I have never been charged a fee for cash withdrawal before. When did that change?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I was charged for a cash withdrawal."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why did you charge me for a cash withdrawal?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I took cash and got charged a fee"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I had a wrong fee charged at this ATM."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When I got cash, I'm pretty sure there was a glitch that overcharged me."}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My account got charged for taking out cash, why did this happen?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why is there a fee for withdrawing?"}], "metadata": {"label": 19, "label_name": "cash_withdrawal_charge"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I able to order a new card and have it sent to me in China?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will you be able to send the new card to China?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When my card expires what happens to my account?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do when my card expires?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The expiration date on my card is coming up"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card's expiring, what happens now?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is about to expire. What do I need to do?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how long and how much does it cost for new card"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do if my card is expiring soon?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How much does it cost to get a new card? Mine is almost expired. How fast does it come?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Since my card is about to expire, what do I do to get a new one?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is about to expire and I need to know how much it costs and how long it takes to get a new one."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When my card expires do you send a new card?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is the next step if my card is about to expire."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Once my card expires, what should I do?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a new card, my current card is nearly expired."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "It appears my card expires next month, can I order a new one?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is about to expire. How much does it cost to order a new one and how fast will I get it?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do when my card is about to expire?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I will need to get a new card soon, how do I order?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "going to need a new card what are the fees and time it takes"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Will I need to order a new card since mine expires next month?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When my card expires, will I get a new one mailed to me?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have to order a new card before your current card expires?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Since my card is about to expire, I need a new one."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is very close to expiring. When can I order a new one and how do I do so?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I order a new card before It expires?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I receive a new card while I am in China?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Next month my card will expire, do I need to order a new one?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "The expiration date of my card is approaching ."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I get a new card ASAP to replace an old, soon to expire one?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a new card since my old one is about to expire."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is about to expire."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What would the price be for an expired card replacement and how long will it take me to get it?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "in china, need new card"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If my card is about to expire, do I need to order a new one?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My card is about to expire. How do I get a new one?"}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to know the cost and when I will receive a new card to replace an old one."}], "metadata": {"label": 9, "label_name": "card_about_to_expire"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is the top up feature available on the Apple Watch?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use the system Google Pay for top-ups?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top-up for Google Pay isn't working"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I add money with Apple Pay?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my Apple Watch to to top up?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does Apple Pay give the option to top up?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Top up on my Google Pay isn't working."}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to top up with Apple Pay?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "do i have to setup apple pay to use it"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use Apple Pay to top up?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top up my Google Pay?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Does Google Play have an app to Top up?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "is apple pay eligible for top up"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why can't I use my American Express with Apple Pay to top up my account?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do i add money with my apple watch"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If I want to top up, can I use Apple Pay?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can i top up with apple pay"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My American express is experiencing a problem with apple play with top up, can you fix it?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My top up is not working in Apple Pay."}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is Apple Pay a possible top up option?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't know how to top up my Google pay."}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I top up from my Apple Watch?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use my American Express stored in Apple Pay to top up?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "is apple pay costly?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top up with Google Pay?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I can't top up my account using my American Express with Apple Pay."}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got my American Express in Apple Pay, why is top up not working?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got my American Express in Apple Bay but top up is not working"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I top up? Can I use my apple watch?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to use Apple Pay to put money in my account?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "My American Express is in my Apple Pay and the top up is failing, why?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I top-ff my account using my Apple Watch?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "can google pay be used to make a top-up"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I get the Top Up feature on my apple watch working?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I troubleshoot Google pay top up?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I top up with Apple Pay?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Why isn't my top up working using my saved American Express in ApplePay?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I use the top up app with my apple watch?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Google pay and top up, I want it, can I get it?"}], "metadata": {"label": 2, "label_name": "apple_pay_or_google_pay"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can I use to verify my identify?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do you need to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to verify my identity, but how do I do that?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How can I verify my indentity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What is needed to prove my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do you need for my identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do you verify an identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there a specific type you need for identity verification?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I got a message that I need to verify my identity; what do I do?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are there any documents needed for the identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the steps I need to take to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to verify my identity"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need to verify my identity"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need some help with identity verification."}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What's the process for ID verification?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to know how I can verify my Identity."}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What kind of documents do I need for the identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Let me know the steps for the identity checks"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What should I do to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the steps to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How does my identity get verified?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What things do I need to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What steps do I take to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I verify my identity online?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "do the details of my profile have to match my documents"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "When getting my ID checked, what are the steps involved?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "do I need anything for the identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "which kind of documentation do I need for identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How do I go forth on verifying my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What can I do to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do you need so I can verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to show who I am?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do I need any kind of documentation for the identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What will I need for identity verification?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any way to verify who I am?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is there any documentation needed for the identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What all am I required to show for the identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I do for the identity check?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What do I need to do to verify my identity?"}], "metadata": {"label": 69, "label_name": "verify_my_identity"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I live in the US but want to get a card"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Are your cards available in Europe?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I use your app if I am from the EU?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What countries are supported?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "i live in the US can i still get a card?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a card outside the UK?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not in the UK, can I still get a card?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not in the UK, is it possible for me to still get a card?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Now that I live in the US how can I get a card?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get one of your cards in the EU"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a card despite the fact I'm not in the UK?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do I need to live to get support?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you support the EU?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "how do i get a card if i am in the usa"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Please help me get a new card, I reside in the United States."}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is it possible to get a card if I'm not in the UK?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Is my country supported"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "From what countries can I use this product?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where can I find your locations?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can I get a card even if I live outside the UK?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I am from the EU, can I sign up?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I would like to receive and use the card in Europe, is that possible?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What countries do you support?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What countries are you currently in?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What locations are you in?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can you tell me what countries you operate in?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I need a card, but I'm in the US at the moment."}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What countries will my card be supported in?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Do you have a list of countries you operate in?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "In what countries do you do business?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I don't live in the UK. Can I still get a card?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Where do you support?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Am I able to get a card in EU?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What countries do you currently do business in?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "I'm not in the UK, can I get a card?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "If i'm not in the UK, can I still get a card?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "How many countries do you support?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What countries do you do business in?"}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "What are the countries you operate in."}], "metadata": {"label": 24, "label_name": "country_support"}} {"messages": [{"role": "system", "content": "You are a banking intent classifier. Classify the user's query into one of 77 banking intents (output is a single integer ID).\n\nIDs:\n\n0: activate_my_card\n1: age_limit\n2: apple_pay_or_google_pay\n3: atm_support\n4: automatic_top_up\n5: balance_not_updated_after_bank_transfer\n6: balance_not_updated_after_cheque_or_cash_deposit\n7: beneficiary_not_allowed\n8: cancel_transfer\n9: card_about_to_expire\n10: card_acceptance\n11: card_arrival\n12: card_delivery_estimate\n13: card_linking\n14: card_not_working\n15: card_payment_fee_charged\n16: card_payment_not_recognised\n17: card_payment_wrong_exchange_rate\n18: card_swallowed\n19: cash_withdrawal_charge\n20: cash_withdrawal_not_recognised\n21: change_pin\n22: compromised_card\n23: contactless_not_working\n24: country_support\n25: declined_card_payment\n26: declined_cash_withdrawal\n27: declined_transfer\n28: direct_debit_payment_not_recognised\n29: disposable_card_limits\n30: edit_personal_details\n31: exchange_charge\n32: exchange_rate\n33: exchange_via_app\n34: extra_charge_on_statement\n35: failed_transfer\n36: fiat_currency_support\n37: get_disposable_virtual_card\n38: get_physical_card\n39: getting_spare_card\n40: getting_virtual_card\n41: lost_or_stolen_card\n42: lost_or_stolen_phone\n43: order_physical_card\n44: passcode_forgotten\n45: pending_card_payment\n46: pending_cash_withdrawal\n47: pending_top_up\n48: pending_transfer\n49: pin_blocked\n50: receiving_money\n51: Refund_not_showing_up\n52: request_refund\n53: reverted_card_payment?\n54: supported_cards_and_currencies\n55: terminate_account\n56: top_up_by_bank_transfer_charge\n57: top_up_by_card_charge\n58: top_up_by_cash_or_cheque\n59: top_up_failed\n60: top_up_limits\n61: top_up_reverted\n62: topping_up_by_card\n63: transaction_charged_twice\n64: transfer_fee_charged\n65: transfer_into_account\n66: transfer_not_received_by_recipient\n67: transfer_timing\n68: unable_to_verify_identity\n69: verify_my_identity\n70: verify_source_of_funds\n71: verify_top_up\n72: virtual_card_not_working\n73: visa_or_mastercard\n74: why_verify_identity\n75: wrong_amount_of_cash_received\n76: wrong_exchange_rate_for_cash_withdrawal\n\nCRITICAL INSTRUCTIONS:\n1. Choose exactly one integer ID (0-76).\n2. Reply with ONLY that number. No words, no reasoning, no punctuation.\nExamples: 0, 1, 42\n\nRemember: Respond with ONLY the numeric ID, nothing else."}, {"role": "user", "content": "Can the card be mailed and used in Europe?"}], "metadata": {"label": 24, "label_name": "country_support"}}