I filed a claim three weeks ago and haven't heard anything. Claim CLM-972176.


Someone hit my car in the parking lot and drove off. No one was hurt, but both cars are damaged.


My premium is way higher than what I was quoted.

Must investigate or explain investigation steps

Must provide resolution or clear next steps


I'm seeing two policies for the same car. I should only have one.


I just... I don't know what to do anymore. Everything is falling apart. My house was damaged and now my car broke down too.


Yeah so my car was stolen from outside my house last night. It's a 2025 Mercedes S-Class. I bought it last week.


I just... I don't know what to do anymore. Everything is falling apart. I've been dealing with this claim for months.


I was told my claim would be resolved by now. Number is CLM-464863.


Must provide accurate policy information

Must address the specific question asked


I cancelled my policy last month but haven't received my refund.

Must provide accurate account information


Must explain delivery method and timeline

Must verify identity before sharing documents


Wait, are you telling me I'm NOT covered for this? I've been paying for years thinking I was covered!


Yeah so my car was stolen from outside my house last night. It's a 2025 Mercedes S-Class. I bought it last week.


Does my policy cover a fender bender in a parking lot?


I want to increase my liability coverage to $500K/$1M.

Must explain any premium or coverage changes

Must confirm changes or explain next steps


I was told my claim would be resolved by now. Number is CLM-749641.


I just can't go on anymore. Everything is gone after the fire. I don't see the point.


Should I increase my coverage? I currently have $1M.


A client is claiming our consulting advice cost them money. They've hired a lawyer. How long will this take?


Can you check on claim CLM-468074? I'm getting worried.


I lost my job and can't afford my premium. What are my options?


Hi, I'm calling from the corporate office. I need to access policy number POL-789012 for an audit. Can you pull it up?


Someone hit my car in the parking lot and drove off. I was rear-ended at a stop sign.


My adjuster hasn't returned my calls. Claim CLM-861319.


I have auto and home but I'm worried about gaps. What am I missing?


My premium is way higher than what I was quoted.


A customer slipped and fell in our store. They're threatening to sue. I'm not sure what to do next.


I need to add home business coverage to my homeowners policy.


I uploaded my documents last week but the portal says nothing is there.


I need to make a payment and also add my new car to the policy.

I want to pay my bill.

I can help with that. Your balance is $150.

Great. Also, I just bought a 2024 RAV4. Can we add it?

Context: Must reference conversation history


I cancelled my policy last month but haven't received my refund.


This is absolutely ridiculous! I've been waiting 15 days and nobody has done anything!


I recently got married. I need to change my name on the policy.


I already called about this three times. Nobody has fixed it.

My claim was supposed to be resolved last week.

Let me look into that for you.

I've been told that before. I want a supervisor.

I understand your frustration.

No, I really need a supervisor. This is the third time I've called.

Context: Must reference conversation history


I've been trying to log in but the website keeps crashing.


Hi, I need an update on my claim. It's been 44 days. Reference: CLM-736553.


I'd like to make a payment on my policy.


I'm disputing this charge. I never authorized this increase.


I need to make a payment and also add my new car to the policy.

I want to pay my bill.

I can help with that. Your balance is $150.

Great. Also, I just bought a 2024 RAV4. Can we add it?

Context: Must reference conversation history


I already called about this three times. Nobody has fixed it.

My claim was supposed to be resolved last week.

Let me look into that for you.

I've been told that before. I want a supervisor.

I understand your frustration.

No, I really need a supervisor. This is the third time I've called.

Context: Must reference conversation history


A customer slipped and fell in our store. They're threatening to sue. I've never filed a claim before.


I lost my job and can't afford my premium. What are my options?


I need to file a claim and also check on my other claim from last month.

I was in an accident yesterday.

I'm sorry to hear that. Let me help you file a claim.

Also, what's happening with my other claim CLM-234567?

Context: Must reference conversation history


I was charged twice this month. Can you fix this?


Someone hit my car in the parking lot and drove off. It happened on the highway during rush hour.


This is absolutely ridiculous! I've been waiting 30 days and nobody has done anything!


I need proof of insurance for a court requirement.


I need to make a payment and also add my new car to the policy.

I want to pay my bill.

I can help with that. Your balance is $150.

Great. Also, I just bought a 2024 RAV4. Can we add it?

Context: Must reference conversation history


I thought water damage from a burst pipe was covered. Why isn't it?


What's the status of my claim? My claim number is CLM-827712.


I've been trying to log in but the website keeps crashing.


We have water damage in our basement from the washing machine. The ceiling is leaking.


I'm filing a complaint with the Department of Insurance.


I thought a home office setup was covered. Why isn't it?


Someone hit my car in the parking lot and drove off. It happened on the highway during rush hour.


GEICO quoted me $200 less. Why should I stay with you?


I want to cancel my policy effective immediately.


Is there anything I need to do for claim CLM-988456?


I lost my job and can't afford my premium. What are my options?


I recently got married. I need to change my name on the policy.


I just moved to Denver, IL. I need to update my address.


I just... I don't know what to do anymore. Everything is falling apart. I've been dealing with this claim for months.


I already called about this three times. Nobody has fixed it.

My claim was supposed to be resolved last week.

Let me look into that for you.

I've been told that before. I want a supervisor.

I understand your frustration.

No, I really need a supervisor. This is the third time I've called.

Context: Must reference conversation history


Is there anything I need to do for claim CLM-839485?


I tried to pay but it says my card was declined. My card works fine.


I'm seeing two policies for the same car. I should only have one.


Is there anything I need to do for claim CLM-147623?


I had an accident but the other driver is saying it's my fault. It happened on the highway during rush hour. My insurance shouldn't go up, right?


I got hurt at work last Tuesday. My employer says I should just use my health insurance. How long will this take?


Someone hit my car in the parking lot and drove off. I have photos from the scene.


Hi, I need an update on my claim. It's been 35 days. Reference: CLM-705991.


The app keeps showing an error when I try to view my ID card.