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 {"id": 6000027420, "user_id": 6000542926, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "Mac Keyboard Shortcuts", "keywords": "Mac, Keyboard, Shortcuts, Macintosh, Macbook Air", "description_text": "    Keywords: Keyboard, Shortcuts, Mac    \n Mac keyboard shortcuts \n  By pressing certain key combinations, you can do things that normally need a mouse, trackpad, or other input device.  \n   \n \n   To use a keyboard shortcut, press and hold one or more modifier keys and then press the last key of the shortcut. For example, to use Command-C (copy), press and hold the Command key, then the C key, then release both keys. Mac menus and keyboards often use symbols for certain keys, including modifier keys:   \n   \n Command (or Cmd) ? \n Shift ? \n   \n   \n Option (or Alt) ? \n Control (or Ctrl) ^ \n   \n   \n Caps Lock ? \n Fn \n   \n  \n  On keyboards made for Windows PCs, use the Alt key instead of Option, and the Windows logo key instead of Command. \n Some keys on some Apple keyboards have special symbols and functions, such as for display brightness , keyboard brightness , Mission Control, and more. If these functions aren't available on your keyboard, you might be able to reproduce some of them by creating your own keyboard shortcuts.\u00a0To use these keys as F1, F2, F3, or other standard function keys, combine them with the Fn key. \n  \n      \n \n Cut, copy, paste, and other common shortcuts \n  \n \nCommand-X:\u00a0Cut\u00a0the selected item and copy it to the Clipboard. \n \nCommand-C:\u00a0Copy\u00a0the selected item to the Clipboard. This also works for files in the Finder. \n \nCommand-V:\u00a0Paste\u00a0the contents of the Clipboard into the current document or app. This also works for files in the Finder. \n \nCommand-Z:\u00a0Undo\u00a0the previous command. You can then press Shift-Command-Z to\u00a0Redo, reversing the undo command. In some apps, you can undo and redo multiple commands. \n \nCommand-A:\u00a0Select All\u00a0items. \n \nCommand-F:\u00a0Find\u00a0items in a document or open a Find window. \n \nCommand-G:\u00a0Find Again: Find the next occurrence\u00a0of the item previously found. To find the previous occurrence, press Shift-Command-G. \n \nCommand-H:\u00a0Hide\u00a0the windows of the front app. To\u00a0view the front app but hide all other apps, press Option-Command-H. \n \nCommand-M:\u00a0Minimize\u00a0the front window to the Dock. To minimize all windows of the front app,\u00a0press Option-Command-M. \n \nCommand-O: Open the selected item, or open a dialog to select a file to open. \n \nCommand-P:\u00a0Print\u00a0the current document. \n \nCommand-S: Save the current document. \n \nCommand-T: Open a new tab. \n \nCommand-W:\u00a0Close\u00a0the front window. To close all windows of the app, press Option-Command-W. \n \nOption-Command-Esc: Force quit an app. \n \nCommand\u0096Space\u00a0bar: Show or hide the Spotlight search field. To perform a Spotlight search from a Finder window, press Command\u0096Option\u0096Space bar. (If you use multiple input sources to type in different languages, these shortcuts change input sources instead of showing Spotlight. Learn how to change a conflicting keyboard shortcut.) \n \nControl\u0096Command\u0096Space bar: Show the Character Viewer, from which you can choose emoji and other symbols. \n \nControl-Command-F: Use the app in full screen, if supported by the app. \n \nSpace bar: Use Quick Look to preview the selected item. \n \nCommand-Tab: Switch to the next most recently used app among your open apps.\u00a0 \n \nShift-Command-5: In macOS Mojave or later, take a screenshot or make a screen recording. Or use Shift-Command-3 or Shift-Command-4 for screenshots. Learn more about screenshots. \n \nShift-Command-N: Create a new folder in the Finder. \n \nCommand-Comma\u00a0(,):\u00a0Open preferences for the front app. \n  \n \n      \n \n Sleep, log out, and shut down shortcuts \n \n You might need to press and hold some of these shortcuts for slightly longer than other shortcuts. This helps you to avoid using them unintentionally. \n \n \nPower button:\u00a0Press to turn on your Mac or wake it from sleep.\u00a0Press and hold for 1.5 seconds to put your Mac to sleep.* Continue holding to\u00a0force your Mac to turn off. \n \nOption\u0096Command\u0096Power button* or Option\u0096Command\u0096Media Eject: Put your Mac to sleep. \n \nControl\u0096Shift\u0096Power button* or Control\u0096Shift\u0096Media Eject:\u00a0Put your displays to sleep. \n \nControl\u0096Power\u00a0button* or Control\u0096Media Eject:\u00a0Display a dialog asking whether you want to restart, sleep, or shut down. \n \nControl\u0096Command\u0096Power\u00a0button:* Force your Mac to restart, without prompting to save any open and unsaved documents. \n \nControl\u0096Command\u0096Media Eject:\u00a0Quit all apps, then restart your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them. \n \nControl\u0096Option\u0096Command\u0096Power\u00a0button* or Control\u0096Option\u0096Command\u0096Media Eject:\u00a0Quit all apps, then shut down your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them. \n \nControl-Command-Q: Immediately lock your screen. \n \nShift-Command-Q:\u00a0Log out of your macOS user account. You will be asked to confirm. To log out immediately without confirming, press\u00a0Option-Shift-Command-Q. \n \n * Does not apply to the Touch ID sensor. \n \n \n      \n \n Finder and system shortcuts \n  \n \nCommand-D: Duplicate the selected files. \n \nCommand-E: Eject the selected disk or volume. \n \nCommand-F: Start a Spotlight search in the Finder window. \n \nCommand-I: Show the Get Info window for a selected file. \n \nCommand-R: (1) When an alias is selected in the Finder: show the original file for the selected alias. (2) In some apps, such as Calendar or Safari, refresh or reload the page. (3) In Software Update preferences,\u00a0check for software updates again. \n \nShift-Command-C: Open the Computer window. \n \nShift-Command-D: Open the desktop folder. \n \nShift-Command-F: Open the Recents window, showing all of the files you viewed or changed recently. \n \nShift-Command-G: Open a Go to Folder window. \n \nShift-Command-H: Open the Home folder of the current macOS user account. \n \nShift-Command-I: Open iCloud Drive. \n \nShift-Command-K: Open the Network window. \n \nOption-Command-L: Open the Downloads folder. \n \nShift-Command-N: Create a new folder. \n \nShift-Command-O: Open the Documents folder. \n \nShift-Command-P: Show or hide the Preview pane in Finder windows. \n \nShift-Command-R: Open the AirDrop window. \n \nShift-Command-T: Show or hide the tab bar in Finder windows.\u00a0 \n \nControl-Shift-Command-T: Add selected Finder item to the Dock (OS X Mavericks or later) \n \nShift-Command-U: Open the Utilities folder. \n \nOption-Command-D: Show or hide the Dock.\u00a0 \n \nControl-Command-T: Add the selected item to the sidebar (OS X Mavericks or later). \n \nOption-Command-P: Hide or show the path bar in Finder windows. \n \nOption-Command-S: Hide or show the Sidebar in Finder windows. \n \nCommand\u0096Slash (/): Hide or show the status bar in Finder windows. \n \nCommand-J: Show View Options. \n \nCommand-K: Open the Connect to Server window. \n \nControl-Command-A: Make an alias of the selected item. \n \nCommand-N: Open a new Finder window. \n \nOption-Command-N: Create a new Smart Folder. \n \nCommand-T: Show or hide the tab bar when a single tab is open in the current Finder window. \n \nOption-Command-T: Show or hide the toolbar when a single tab is open in the current Finder window. \n \nOption-Command-V: Move the files in the Clipboard from their original location to the current location. \n \nCommand-Y: Use Quick Look to preview the selected files. \n \nOption-Command-Y: View a Quick Look slideshow of the selected files. \n \nCommand-1: View the items in the Finder window as icons. \n \nCommand-2: View the items in a Finder window as a list. \n \nCommand-3: View the items in a Finder window in columns.\u00a0 \n \nCommand-4: View the items in a Finder window in\u00a0a\u00a0gallery. \n \nCommand\u0096Left Bracket ([): Go to the previous folder. \n \nCommand\u0096Right Bracket (]): Go to the next folder. \n \nCommand\u0096Up Arrow: Open the folder that contains the current folder. \n \nCommand\u0096Control\u0096Up Arrow: Open the folder that contains the current folder in a new window. \n \nCommand\u0096Down Arrow: Open the selected item. \n \nRight Arrow: Open the selected folder. This works only when in list view. \n \nLeft Arrow: Close the selected folder. This works only when in list view. \n \nCommand-Delete: Move the selected item to the Trash. \n \nShift-Command-Delete: Empty the Trash. \n \nOption-Shift-Command-Delete: Empty the Trash without confirmation dialog. \n \nCommand\u0096Brightness Down: Turn\u00a0video mirroring\u00a0on or off when your Mac is connected to more than one display. \n \nOption\u0096Brightness Up: Open Displays preferences. This works with either Brightness key. \n \nControl\u0096Brightness Up or Control\u0096Brightness Down: Change the brightness of your external display, if supported by your display. \n \nOption\u0096Shift\u0096Brightness Up or Option\u0096Shift\u0096Brightness Down: Adjust the display brightness in smaller steps. Add the Control key to this shortcut to make the adjustment on your external display, if supported by your display. \n \nOption\u0096Mission Control: Open Mission Control preferences. \n \nCommand\u0096Mission Control: Show the desktop.\u00a0 \n \nControl\u0096Down Arrow: Show all windows of the front app. \n \nOption\u0096Volume Up: Open Sound preferences. This works with any of the volume keys. \n \nOption\u0096Shift\u0096Volume Up or Option\u0096Shift\u0096Volume Down: Adjust the sound volume in smaller steps. \n \nOption\u0096Keyboard Brightness Up: Open Keyboard preferences. This works with either Keyboard Brightness key. \n \nOption\u0096Shift\u0096Keyboard Brightness Up or Option\u0096Shift\u0096Keyboard Brightness Down: Adjust the keyboard brightness in smaller steps. \n \nOption key while double-clicking:\u00a0Open the item in a separate window, then close the original window. \n \nCommand key while double-clicking:\u00a0Open a folder in a separate tab or window. \n \nCommand key while dragging to another volume: Move the dragged item to the other volume, instead of copying it.\u00a0 \n \nOption key while dragging: Copy the dragged item. The pointer changes while you drag the item. \n \nOption-Command while dragging: Make an alias of the dragged item. The pointer changes while you drag the item. \n \nOption-click a disclosure triangle: Open all folders within the selected folder. This works only when in list view. \n \nCommand-click a window title: See the folders that contain the current folder. \n \nLearn how to use Command or Shift to select multiple items in the Finder.\u00a0 \n Click the Go menu in the Finder menu bar to see shortcuts for opening many commonly used folders, such as Applications, Documents, Downloads, Utilities, and iCloud Drive. \n  \n \n      \n \n Document shortcuts \n \n The behavior of these shortcuts may vary with the app you're using. \n \n \nCommand-B: Boldface the selected text, or turn boldfacing on or off.\u00a0 \n \nCommand-I: Italicize the selected text, or turn italics on or off. \n \nCommand-K: Add a web link. \n \nCommand-U: Underline the selected text, or turn underlining on or off. \n \nCommand-T: Show or hide the Fonts window. \n \nCommand-D: Select the Desktop folder from within an Open dialog or Save dialog. \n \nControl-Command-D: Show or hide the definition of the selected word. \n \nShift-Command-Colon (:): Display the Spelling and Grammar window. \n \nCommand-Semicolon (;): Find misspelled words in the document. \n \nOption-Delete: Delete the word to the left of the insertion point. \n \nControl-H: Delete the character to the left of the insertion point. Or use Delete. \n \nControl-D: Delete the character to the right of the insertion point. Or use Fn-Delete. \n \nFn-Delete: Forward delete on keyboards that don't have a Forward Delete \u00a0 key. Or use Control-D. \n \nControl-K: Delete the text between the insertion point and the end of the line or paragraph. \n \nFn\u0096Up Arrow: Page Up: Scroll up one page.\u00a0 \n \nFn\u0096Down Arrow: Page Down: Scroll down one page. \n \nFn\u0096Left Arrow:\u00a0Home: Scroll to the beginning of a document. \n \nFn\u0096Right Arrow: End: Scroll to the end of a document. \n \nCommand\u0096Up Arrow: Move the insertion point to the beginning of the document. \n \nCommand\u0096Down Arrow: Move the insertion point to the end of the document. \n \nCommand\u0096Left Arrow: Move the insertion point to the beginning of the current line. \n \nCommand\u0096Right Arrow: Move the insertion point to the end of the current line. \n \nOption\u0096Left Arrow: Move the insertion point to the beginning of the previous word. \n \nOption\u0096Right Arrow: Move the insertion point to the end of the next word. \n \nShift\u0096Command\u0096Up Arrow: Select the text between the insertion point and the beginning of the document. \n \nShift\u0096Command\u0096Down Arrow: Select the text between the insertion point and the end of the document. \n \nShift\u0096Command\u0096Left Arrow: Select the text between the insertion point and the beginning of the current line. \n \nShift\u0096Command\u0096Right Arrow: Select the text between the insertion point and the end of the current line. \n \nShift\u0096Up Arrow: Extend text selection to the nearest character at the same horizontal location on the line above. \n \nShift\u0096Down Arrow: Extend text selection to the nearest character at the same horizontal location on the line below. \n \nShift\u0096Left Arrow: Extend text selection one character to the left. \n \nShift\u0096Right Arrow: Extend text selection one character to the right. \n \nOption\u0096Shift\u0096Up Arrow: Extend text selection to the beginning of the current paragraph, then to the beginning of the following paragraph if pressed again. \n \nOption\u0096Shift\u0096Down Arrow: Extend text selection to the end of the current paragraph, then to the end of the following paragraph if pressed again. \n \nOption\u0096Shift\u0096Left Arrow: Extend text selection to the beginning of the current word, then to the beginning of the following word if pressed again. \n \nOption\u0096Shift\u0096Right Arrow: Extend text selection to the end of the current word, then to the end of the following word if pressed again. \n \nControl-A: Move to the beginning of the line or paragraph. \n \nControl-E: Move to the end of a line or paragraph. \n \nControl-F: Move one character forward. \n \nControl-B: Move one character backward. \n \nControl-L: Center the cursor or selection in the visible area. \n \nControl-P: Move up one line. \n \nControl-N: Move down one line. \n \nControl-O: Insert a new line after the insertion point. \n \nControl-T: Swap the character behind the insertion point with the character in front of the insertion point. \n \nCommand\u0096Left Curly Bracket ({): Left align. \n \nCommand\u0096Right Curly Bracket (}): Right align. \n \nShift\u0096Command\u0096Vertical bar (|): Center align. \n \nOption-Command-F: Go to the search field.\u00a0 \n \nOption-Command-T: Show or hide a toolbar in the app. \n \nOption-Command-C: Copy Style: Copy the formatting settings of the selected item to the Clipboard. \n \nOption-Command-V: Paste Style: Apply the copied style to the selected item. \n \nOption-Shift-Command-V: Paste and Match Style: Apply the style of the surrounding content to the item pasted within that content. \n \nOption-Command-I: Show or hide the inspector window. \n \nShift-Command-P: \u00a0Page setup: Display a window for selecting document settings. \n \nShift-Command-S: Display the Save As dialog, or duplicate the current document. \n \nShift\u0096Command\u0096Minus sign (-): Decrease the size of the selected item. \n \nShift\u0096Command\u0096Plus sign (+): Increase the size of the selected item. Command\u0096Equal sign (=) performs the same function. \n \nShift\u0096Command\u0096Question mark (?): Open the Help menu. \n \n \n \n      \n \n Other shortcuts \n \n For more shortcuts, check the shortcut abbreviations shown in the menus of your apps. Every app can have its own shortcuts, and shortcuts that work in one app might not work in another.\u00a0 \n \n Accessibility shortcuts \n Safari shortcuts \n Spotlight shortcuts \n Startup shortcuts \n Apple Music shortcuts: Choose Help > Keyboard shortcuts from the menu bar in the Music app. \n Other shortcuts: Choose Apple menu > System Preferences, click Keyboard, then click Shortcuts. \n \n \n \n ", "created_at": "2021-06-21T23:31:18Z", "updated_at": "2024-08-07T20:36:46Z", "modified_at": "2024-08-07T20:36:46Z", "review_date": "2025-04-01T00:00:00Z", "inserted_into_tickets": 1, "views": 3, "thumbs_up": 0, "thumbs_down": 0}
 {"id": 6000006011, "user_id": 6000542941, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "Mac Local User Password Change Directions", "keywords": "Local user password change, Mac password change, password change", "description_text": " Keywords:\u00a0Local User Password Change, Mac password change, password change \n Aliases: Mac, local user\u00a0 \n \nThe local user password on a Mac laptop is the first password you type in when restarting your laptop or to unlock your device when the screen saver has started. \u00a0  Your PSD Portal password and the Mac local user account password can be different but if you want them the same,\u00a0follow the directions below.\n \n   \n If you change your local account password and you want your PSD portal to be the same,\u00a0click here for those steps. \n   \n   \n Go to the Apple icon and select\u00a0System Preferences \n  \n   \n Select Users & Groups \n  \n   \n Select Change Password\u00a0for you \n  \n   \n Enter your Old\u00a0(current) Password, New Password verifying by typing it a second time in Verify, and a Password Hint,\u00a0and then click Change Password. \n Passwords should be at least 8 - 10 characters long and contain the following: \n \n mix of upper/lowercase letters: AbC \n numbers: 123 \n symbols: ^$_+ \n NO personal information: birthday, address, phone number, name \n \n  \n   ", "created_at": "2017-08-10T22:00:10Z", "updated_at": "2024-08-13T01:19:00Z", "modified_at": "2024-08-13T01:19:00Z", "review_date": NaN, "inserted_into_tickets": 3, "views": 3, "thumbs_up": 0, "thumbs_down": 0}
 {"id": 6000033482, "user_id": 6000837079, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "Managed AppleID Transition FAQ + Instructions", "keywords": "Managed Apple IDs, Apple IDs", "description_text": " keywords: Managed Apple IDs \n alias: Apple Accounts \n   \n ====>>>\u00a0Click Here for an Updated, Live Document\u00a0 \u00a0<<<====== \n   \n Managed Apple IDs Spring 2023 \n   \n At the recommendation of Apple to better secure accounts in our environment and to better support our teachers who use iPads with students in the classroom, all Apple IDs created with a @psd401.net or @edtools.psd401.net email address will be migrated by Apple over to personal accounts and all accounts for our staff & students will become managed by the district. Due to privacy reasons, Apple doesn\u0092t share with us who the staff are that have these accounts, so if you are one of these people, you will be notified by Apple directly via email to transition your account. All purchases or preferences with these accounts will be transferred over to your personal account. This process will start next Monday and will be open for 60 days. Apple will be contacting those staff members directly and will continue to over the 60 days if you don\u0092t make the change. We are here to help through Service Central or the Help Desk, but most of this process will be communicated by Apple starting Monday, March 20, 2023. \n   \n  \n   \n \u00a0\n \n\n\n Questions \n Answers \n\n\n I don't understand why I need to have a personal email to create an account on a district device.\u00a0 \n You don\u0092t - Apple that will be requiring you to make a personal Apple ID (not really an email account, though it\u00a0can\u00a0function like one) for the sole purpose of transferring any apps and data you have under your current @psd401.net\u00a0Apple ID to that newly created personal Apple ID so you don\u0092t lose it. You can sign out of that account once it\u0092s been created and your stuff is transferred over to it. And then login with what is now your district-managed @psd401.net\u00a0Apple ID account. \n\n\n I still wonder about using our personal emails for anything work-related because of records requests though. \n You should only be using your @psd401.net\u00a0Gmail account for work. \n\n\n\n A few years ago when I turned in my first PSD iPad, and received my 2nd one, it asked for an Apple ID. \n   \n I no longer wanted to use a personal email Apple ID for a PSD device so I created an Apple ID using my PSD email address. \n   \n I use my PSD iPad only as a backup. I have never downloaded anything onto it, never saved anything onto it, and do not have any debit/credit card associated with that Apple ID. \n   \n Do I need to do anything with that Apple ID? Or will it just disappear, and I will be assigned one by PSD to associate with my PSD iPad? \n\n\n You should be fine to proceed with the changeover. It will prompt you for an email to transfer everything to (even if \u0091everything\u0092 is effectively nothing). I just created a throwaway email to point to. \n   \n I then signed back into my district devices with my district email again, except now it\u0092s a managed AppleID so the login process goes through ClassLink. \n   \n You can go to https://appleid.apple.com and sign in with your current district email AppleID to initiate the changeover process. Based on what you said, you should be fine to do so. \n \n\n\n\n \n \n\n\n \n \n\n\n \n \n\n\n\n \n   \n Steps:\u00a0 \n \n  Go to\u00a0appleid.apple.com  \n  Sign in with the account that you got an Apple notification about (this could be @psd401.net or @edtools.psd401.net)  \n  If you have a personal email that\u00a0doesn\u0092t already have an Apple ID associated with it, you can enter that email here to transfer all content over to it (this will effectively be creating an Apple ID for that account). Otherwise, click the \u0091Create an iCloud email at iCloud.com\u0092 option. This may be the easiest option for most people.  \n  At the next screen, you will be prompted to create an iCloud account. The username can be anything, and it will autocomplete with @iCloud.com\u00a0  \n \n   \n Note:\u00a0If you have a debit/credit card associated with your current @psd401.net or @edtools.psd401.net you may be prompted to enter it during the account migration process. If you no longer have the card info, you will need to wait 60 days (starting from 3/20/2023) for Apple to reclaim the Apple ID, so the migration can take place. \n   \n   If you have completed the transfer process, it would be a good time to sign out of the Apple ID you\u0092re currently logged into on either a macOS computer or iPad, and sign in with your new district-managed Apple ID. At the Apple ID sign-in screen, enter your PSD email, then continue. It should look like below:   \n   \n  \n \n  Click continue and you will be redirected to the ClassLink sign-in screen. Sign in like normal.  \n  You should now be signed into your macOS computer or iPad with your newly created district-managed Apple ID.  \n  Alternatively, you may see a notification to update your Apple ID, and be prompted to sign with \u0091Apple ID for Peninsula School District\u00a0401\u0092 - it will then take you through the ClassLink login.  \n \n  \n   \n   \n   ", "created_at": "2023-03-27T20:38:11Z", "updated_at": "2024-08-08T17:07:00Z", "modified_at": "2024-08-08T17:07:00Z", "review_date": "2025-04-01T00:00:00Z", "inserted_into_tickets": 12, "views": 1, "thumbs_up": 0, "thumbs_down": 0}
-{"id": 6000038941, "user_id": 6001317564, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "Resetting Macbook PRAM/NVRAM To Fix Hardware Issues - Intel Only", "keywords": "110", "description_text": " \n Keywords: Mac MacOS PRAM NVRAM Reset    \n * This only works on Intel macOS Computers, not M1's * \n   \n \n  Shut down your Macbook, then wait until it is fully powered off (~15 seconds after screen goes black)  \n  Press and hold down Command-Option-P-R  \n  The Mac should show the Apple logo. Keep holding down those keys until you hear a second startup chime, at which point the PRAM/NVRAM is now cleared  \n \n   \n  \n Tags: Mac, MacOS, Battery, Typing, Reset \n   \n ", "created_at": 
+{"id": 6000038941, "user_id": 6001317564, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "Resetting Macbook PRAM/NVRAM To Fix Hardware Issues - Intel Only", "keywords": "110", "description_text": " \n Keywords: Mac MacOS PRAM NVRAM Reset    \n * This only works on Intel macOS Computers, not M1's * \n   \n \n  Shut down your Macbook, then wait until it is fully powered off (~15 seconds after screen goes black)  \n  Press and hold down Command-Option-P-R  \n  The Mac should show the Apple logo. Keep holding down those keys until you hear a second startup chime, at which point the PRAM/NVRAM is now cleared  \n \n   \n  \n Tags: Mac, MacOS, Battery, Typing, Reset \n   \n ", "created_at": "2023-12-18T21:43:40Z", "updated_at": "2024-08-08T17:07:00Z", "modified_at": "2024-08-08T17:07:00Z", "review_date": "2025-04-01T00:00:00Z", "inserted_into_tickets": 3, "views": 0, "thumbs_up": 0, "thumbs_down": 0}
+{"id": 6000040834, "user_id": 6000837079, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "Staff - Signing into macOS with Managed Apple ID (MAID)", "keywords": "110", "description_text": " Staff Sign-in: \n   \n Each Staff member will need to sign into their PSD-issued macOS computer with their Managed Apple ID for Apple Classroom to work. This is a one-time process. \n   \n 1. Click on the Apple Logo in the top-left corner of the screen: \n  \n   \n 2. Click on 'System Settings': \n  \n   \n 3. Click 'Sign in with your Apple ID', then enter your PSD email, then click 'Continue' \n Note:\u00a0If you're already signed in with a Personal Apple ID, you'd need to sign out of it in order for Apple Classroom to work. \n Note:\u00a0If you're already signed in with a PSD\u00a0Apple ID, then you are good-to-go and can stop reading this article. \n  \n   \n 4. Simply click 'Continue' at the next screen, which should say 'Apple ID for Peninsula School District 401'.\u00a0 \n  \n   \n 5. You should then be brought to a ClassLink login screen. Enter your PSD Username (no email) & Password: \n  \n   \n 6. Enter your MFA code when prompted: \n  \n   \n 7. You may be prompted to enter your macOS Login password. This is usually the same as your PSD portal password, but not always: \n  \n   \n 8. You should now be signed into Apple ID with your PSD email: \n  ", "created_at": "2024-08-21T02:09:19Z", "updated_at": "2024-08-21T03:11:28Z", "modified_at": "2024-08-21T03:11:28Z", "review_date": NaN, "inserted_into_tickets": 0, "views": 0, "thumbs_up": 0, "thumbs_down": 0}
+{"id": 6000027277, "user_id": 6000736645, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "Use Self Service to Install Apps/Programs on MacBook", "keywords": "Install, Self Service, Macbook, Mac, Software", "description_text": " Keywords: Install Software, Macbook, Self Service, Mac OS \n Aliases: \n   \n   \n  \n   \n   \n To find Self Service, look for the icon on the docking bar or in the Launchpad. \n   \n Search or Browse the Apps and Programs available. Click Install\u00a0on the item you need to download.  \n   \n Once the app or program is installed, you can close Self Service.\u00a0 \n Go to Launchpad, find the app or program and open it.\u00a0 \n   \n   \n *Some programs require a reboot/restart to fully install the program. \u00a0If you do not see the item in the Launchpad, restart your laptop. ", "created_at": "2021-06-03T01:25:57Z", "updated_at": "2024-08-08T17:33:24Z", "modified_at": "2024-08-08T17:33:24Z", "review_date": "2025-04-01T00:00:00Z", "inserted_into_tickets": 7, "views": 21, "thumbs_up": 1, "thumbs_down": 0}
+{"id": 6000040300, "user_id": 6000837079, "category_name": "Technology", "folder_name": "macOS", "article_type": 1, "status": 2, "title": "macOS FileVault", "keywords": "FileVault", "description_text": " What:\u00a0We will be rolling out a built-in macOS feature called 'FileVault' on all 1:1 issued Staff Laptops. Note:\u00a0Shared, multiple-user Laptops will not yet be affected, but there are plans to enable FileVault on those at a later date, to be determined. \n   \n When:\u00a0We will be doing this on Thursday, June 6th at 4:00pm. Once that has elapsed, you will still not see the FileVault prompt message until you have signed out, and signed back in (or performed a restart and signed back in). When you see the FileVault message, please ensure your computer is plugged into a charger. \n   \n Why:\u00a0Encrypting your data with FileVault is an essential security measure. It prevents unauthorized access to your data, whenever your computer is not in use. This is commonly referred to as 'at-rest encryption'.\u00a0 \n   \n Note:\u00a0Once FileVault has been enabled, you likely won't notice any difference. This article was created simply to inform you on what to expect during the enablement process. \n   \n 1.\u00a0FileVault will be enabled during the login process. After the FileVault Configuration Profile has been rolled out, you will see the following pop-up the next time you sign into your computer: \n  \n Click 'Enable Now'. Clicking 'Cancel' here will direct you back to the login screen. This is to ensure FileVault gets enabled. \n   \n 2.\u00a0After clicking 'Enable Now' on the pop-up above, it will notify you that FileVault is being enabled, as shown in the picture below.\u00a0 \n  \n   \n Note:\u00a0While FileVault is being rolled out on Thursday, June 6th at 4:00pm - it won't actually enable until you sign out of your computer and sign back in (alternatively - performing a restart, and then signing back in). \n When you see the two pop-ups shown above, please ensure your computer is plugged into a charger. It is necessary for the computer to be connected to a charger for the disk encryption process to complete: \n  \n   \n 3.\u00a0Once FileVault has been enabled, navigating to System Settings > Privacy & Security > FileVault should look like the below: \n  \n   \n Note:\u00a0PSD IT Staff will be able to assist you with accessing your computer in the event you get locked out or don't recall your login password, after FileVault has been rolled out. Please call x3711 or submit a ticket by emailing servicecentral@psd401.net. \n   \n   ", "created_at": "2024-06-04T19:41:17Z", "updated_at": "2024-08-08T17:33:24Z", "modified_at": "2024-08-08T17:33:24Z", "review_date": NaN, "inserted_into_tickets": 0, "views": 190, "thumbs_up": 2, "thumbs_down": 0}