If your income has gone down due to any of the following situations, and the change makes a difference in the income level we consider , contact us to explain that you have new information and may need a new decision about your income - related monthly adjustment amount : You married, divorced, or became widowed. You or your spouse stopped working or reduced your work hours. You or your spouse lost income - producing property because of a disaster or other event beyond your control. You or your spouse experienced a scheduled cessation, termination, or reorganization of an employer s pension plan. You or your spouse received a settlement from an employer or former employer because of the employer s closure, bankruptcy, or reorganization.


If any of the above applies to you , we need to see documentation verifying the event and the reduction in your income. The documentation you provide should relate to the event and may include a death certificate, a letter from your employer about your retirement, or something similar. If you filed a federal income tax return for the year in question , you need to show us your signed copy of the return. Use Form Medicare Income - Related Monthly Adjustment Amount Life - Changing Event to report a major life - changing event. If your income has gone down , you may also use Form SSA-44 to request a reduction in your income - related monthly adjustment amount. You can find Form SSA-44.


Monthly Medicare premiums for 2020


The standard Part B premium for 2020 is $144.60. If you re single and filed an individual tax return, or married and filed a joint tax return , the following chart applies to you :


If you re married and lived with your spouse at some time during the taxable year, but filed a separate tax return , the following chart applies to you :


If You Disagree With Our Decision


If you disagree with the decision we made about your income - related monthly adjustment amounts , you have the right to appeal. The fastest and easiest way to file an appeal of your decision is online. You can file online and provide documents electronically to support your appeal. You can file an appeal online even if you live outside of the United States.


You may also request an appeal in writing by completing a Request for Reconsideration Form SSA-561-U2 , or you may contact your local Social Security office to file your appeal. You can use the appeal form online, or request a copy through our toll - free number at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778. You don t need to file an appeal if you re requesting a new decision because you experienced one of the events listed and, it made your income go down, or if you ve shown us the information we used is wrong.


If you disagree with the MAGI amount we received from the IRS , you must correct the information with the IRS. If we determine you must pay a higher amount for Medicare prescription drug coverage , and you don t have this coverage , you must call the Centers for Medicare & Medicaid Services CMS at 1 - 800-MEDICARE 1 - 800 - 633 - 4227; TTY 1 - 877 - 486 - 2048 to make a correction. Social Security receives the information about your prescription drug coverage from CMS.


Learn More


For more information about the income - related monthly adjustment amounts or to apply for Medicare Part A or B , visit our webpage Medicare Resources.


You can read the Medicare & You 2020 Handbook. To enroll in Medicare prescription drug coverage or find more information about what Medicare covers , visit the Medicare website , or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227; TTY 1 - 877 - 486 - 2048. Your State Health Insurance Counseling and Assistance Program SHIP also can help answer your Medicare questions. You can find your local SHIP contact information in the back of your Medicare & You 2020 Handbook online , or you can request it when you call.


If you have limited resources and income , you may be able to get Extra Help with the costs monthly premiums, annual deductibles, and prescription copayments related to Medicare prescription drug coverage. Visit Extra Help with your Medicare prescription drug costs for more information.


Social Security Credits


You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.


The number of credits does not affect the amount of benefits you receive. It only determines if you are eligible or not. You do not get extra benefits for earning more than the minimum number of credits.


We cannot pay benefits to you if you don t have enough credits. We use the amount of credits you ve earned to determine your eligibility for retirement or disability benefits, as well as your family s eligibility for survivors benefits when you die.


How Credits Are Earned


Since 1978 , when you work and pay Social Security taxes , you earn up to a maximum of four credits per year.


Credits are based on your total wages and self - employment income for the year. You might work all year to earn four credits , or you might earn enough for all four in much less time.


The amount of earnings it takes to earn a credit may change each year. In 2020 , you earn one Social Security or Medicare credit for every $1,410 in covered earnings each year. You must earn $5,640 to get the maximum four credits for the year.


During your lifetime , you might earn more credits than the minimum number you need to be eligible for benefits. These extra credits do not increase your benefit amount. The average of your earnings over your working years , not the total number of credits you earn , determines how much your monthly payment will be when you receive benefits.


Read our publication, " How You Earn Credits, " for more information.


Number Of Credits Needed For Retirement Benefits


If you were born after 1928 , you need 40 credits to qualify for retirement.


Number Of Credits Needed For Disability Benefits


To be eligible for disability benefits , you must meet a recent work test and a duration work test.


The number of credits necessary to meet the recent work test depends on your age. The rules are as follows : Before age 24 - You may qualify if you have 6 credits earned in the 3-year period ending when your disability starts. Age 24 to 31 In general , you may qualify if you have credit for working half the time between age 21 and the time you become disabled. As a general example , if you become disabled at age 27 , you would need 3 years of work 12 credits out of the past 6 years between ages 21 and 27. Age 31 or older - In general , you must have at least 20 credits in the 10-year period immediately before you become disabled.


The following table shows how many years of work credits you need to meet the duration of work test based on your age when your disability began. For the duration of work test , your work does not have to fall within a certain period. The table only provides an estimate of how many work credits you need. It does not cover all situations. If you are statutorily blind , you must only meet the duration of work test. When statutory blindness is involved , there is not a recent work test requirement.


NOTE : This table is an estimate only and does not cover all situations


Number Of Credits Needed For Survivors Benefits


The number of credits needed for family members to be eligible for survivors benefits depends on your age when you die. The younger you are , the fewer credits needed. Nobody needs more than 40 credits.


Under a special rule , we can pay benefits to your children and your spouse caring for your children, even if your record doesn't have the number of credits needed. They can get benefits if you have credits for one and one - half year's work 6 credits in the three years before your death.


If you are already receiving retirement or disability benefits at the time of your death , we will pay your survivors based on that entitlement. We will not have to determine your credits again.


Starting your Social Security retirement benefits is a major step on your retirement journey. This page will guide you through the process of applying for retirement benefits when you re ready to take that step. Our online application is a convenient way to apply on your own schedule, without an appointment. You can also apply by phone or by appointment at a Social Security office.


Before You Apply / How To Apply / Once You've Applied


Before You Apply


Before you apply , take time to review the basics, understand the process, and gather the documents you ll need to complete an application.


Review Retirement Benefits Basics


You can start your retirement benefits as early as age 62 or as late as age 70. If you re preparing to apply for retirement benefits, knowing when you re eligible to apply and how the system works are the first steps in choosing what age is right for you. Before you submit an application , go to our Learn About Retirement Benefits page to understand : How you qualify for Social Security benefits. How your earnings and age can affect your benefits. What you should consider in deciding when to start receiving benefits. Retirement benefits for spouses and family members.


Understand The Application Process


The retirement benefits application process follows these general steps, whether you apply online, by phone, or in person : Gather the information and documents you need to apply. Complete and submit your application. We review your application and contact you if we need more information. We mail you a decision letter. You start receiving your retirement benefits.


How Early Can I Apply?


Apply four months before you want your Social Security retirement benefits to start. If you want your benefits to start at age 62 , you can apply at age 61 and eight months.


Ready To Start Medicare?


If you ll turn 65 within three months, you can use our online application to apply for Medicare and Social Security retirement benefits at the same time , or you can use it to apply for just Medicare. To learn more about your Medicare options , review our section on Medicare Benefits.


Applying As A Spouse Or Family Member


You may be able to receive retirement benefits on your spouse or former spouse s record. Likewise , your spouse or family member may be able to receive benefits on your record if they qualify. Learn more about Benefits For Your Family.


Retirement Benefits For Survivors


If you are the spouse, divorced spouse, family member, or parent of a worker who has died and you are planning to apply for retirement benefits , review our Survivors Benefits page to see how Social Security survivor benefits relate to your situation.


Gather Information You Need to Apply


Before applying , be ready to provide your Social Security number and information about : Dates of current and previous marriages , and where you were married. U.S. military service dates and branches. Employer names and dates for the past two years. Self - employment income and type of business. Bank information to set up your direct deposit. Information on family members who may be eligible to receive benefits on your record.


We will ask for certain documents we need to review and process your application. These documents may include : Your original birth certificate or other proof of your age. This must be the original document or a certified copy from the issuing agency. Proof of U.S. citizenship if you were not born in the U.S. and have not submitted proof for an earlier Medicare or Social Security claim. We must see the original document or copies certified by the agency that issued them. We cannot accept expired, notarized, or photocopied documents. A copy of your W-2 tax form and/or self - employment tax return from last year. A photocopy is acceptable. A copy of your U.S. military service papers if you served before 1968. A photocopy is acceptable.


As you prepare to apply for benefits , first gather the documents listed on our Checklist for Online Medicare, Retirement & Spouses Application. Instructions on how to submit your documents will appear at the end of the online application.


If applying by phone , gather the information above. We will walk you through the process on the phone.


If applying in person , ask your local Social Security office what you need to bring when you call to schedule your appointment. They can help you if you don t have all your documents right now.


Estimate Your Retirement Benefits You Need To Apply For Retirement Benefits Or Medicare Information Benefits For Your Family


How do I sign up for Medicare?


Applying online is the easiest way to complete your application at a time that works for you, without a trip to the Social Security office. You can also apply by phone or at a Social Security office. This section will tell you about the different options.


Follow these steps to apply online : To start your application , go to our Apply for Benefits page, read and agree to the Terms of Service. Click Next. On that page , review the Getting Ready section to make sure you have the information you need to apply. Select Start A New Application. We will ask a few questions about who is filling out the application. You will then sign into your my Social Security account or you will be prompted to create one. Complete the application.


Watch our video, Welcome To Our Online Retirement / Medicare Application, for an overview of the process.


Tips For Using The Online Application


We ve worked hard to make applying online as simple as possible while also keeping your information safe.


For security reasons , the online application gives you a warning if you leave it open and don t do anything for 25 minutes. You can choose to extend your time on the page if you get this warning. However , after the third warning , you must move to another page or your information will not be saved.


Here are more tips for using the online application : If you get stuck on a question , you can skip to the next question and come back later. You can save your application to finish another time if needed. Next time you sign in , go to Return to a Saved Application. You are not allowed to use periods, commas, or other special characters for some answers, including addresses. If you get a message about this , go back and enter the information without periods or other characters.


Start your application now.


Signing The Online Application


You ll have a chance to review your answers and make changes, if needed. Once you ve filled everything out , we ll ask you to confirm that your answers are true to the best of your knowledge. You can be held liable for intentionally providing false or misleading information.


The last step is to sign the online application by clicking Submit Now. You can check the status of your submitted application using a confirmation number we provide.


Helping Someone Else Apply Online


You may help someone else fill out their application , but you are not allowed to sign it for them. Only the person applying for benefits can legally sign the application. If they are not able to sign online , we will mail them a copy to sign. Read more about Helping Someone Apply Online.


Apply With Your Local Office


You can do most of your business with Social Security online. If you cannot use these online services , your local Social Security office can help you apply. Although our offices are closed to the public , employees from those offices are assisting people by telephone. You can find the phone number for your local office by using our Field Office Locator and looking under Social Security Office Information. The toll - free Office number is your local office.


Call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. to 5:30 p.m. , Monday through Friday , to apply by phone.


If You Do Not Live In The U.S. Or One Of Its Territories


Contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.


Our Online Benefits Application What Is An Account? Online Services


How do I return to an online application for retirement benefits that I already started but did not finish?


Once You've Applied


Once we receive your application , we ll review it and contact you if we have any questions. We might request additional documents from you before we can process your application.


Look For Our Response


You ll receive a letter in the mail with our decision. If you included information about other family members when you applied , we ll let you know if they may be able to receive benefits from your application.


Check The Status


You can check the status of your application online using your personal my Social Security account. If you are unable to check your status online , you can call us 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. to 5:30 p.m., Monday through Friday.


You have a right to appeal any decision we make about whether you re entitled to benefits. You must request an appeal in writing within 60 days of receiving our decision. There are four levels of appeal : Reconsideration by Social Security staff. A hearing before an administrative law judge. A review by Social Security s Appeals Council. A review by the federal courts.


To learn more , visit Appeal A Decision.


Withdraw Your Application


Sometimes , life changes occur after you submit your application. You have up to 12 months to withdraw your application, if you change your mind. You will be required to repay any benefits you ve already received. Learn more about Withdrawing Your Social Security Retirement Application.


Get Your Social Security Benefit Verification Letter Online Your Right To Question The Decision Made On Your Claim


How do I check the status of a pending application for benefits?


Tuition Assistance Top-Up


Does your college tuition cost more than what s covered by the Tuition Assistance TA program? Find out if you can get more money to help pay for school through the Tuition Assistance Top - Up program.


Am I eligible for tuition assistance?


You can get tuition assistance if you re approved for federal TA and you meet both of the requirements listed below.


Both of these must be true : You qualify for Montgomery GI Bill Active Duty MGIB - AD or Post-9/11 GI Bill benefits , and The cost of the course and fees is more than TA will cover.


Who s covered?


Veterans


What benefits can I get?


You can get more tuition funding to cover the difference between the full cost of a college course and the amount covered under active - duty TA for up to 36 months.


How do I get these benefits?


You ll need to apply. Apply for benefits


If you re using the Montgomery GI Bill , you ll get the difference between the DoD payment and the total cost of the course. If you re using the Post-9/11 GI Bill , we ll pay back your school the difference between the DoD payment and the authorized approved maximum tuition and fees.


Note: It s very important that you talk with your education officer and use the GI Bill Comparison Tool before applying for benefits through this program. Using Top - Up will affect your GI Bill payments , so you ll want to think carefully about your situation before applying. If you re going to take more courses after leaving the military , figure out if the GI Bill benefits you have left will cover your needs. Use the GI Bill Comparison Tool If you use the Montgomery GI Bill , this benefit will be reduced, or charged, one month of entitlement for each payment received that is equal to the full - time monthly GI Bill rate. See the rate tables If you use the Post-9/11 GI Bill , this benefit will be charged based on training time no matter how much money you re paid back. Half - time training rates reduce your GI Bill benefit by a half - month for each month you re enrolled.


Exception : In no case will the combined amount paid by DoD and VA be more than the total cost of the course.


Get more information


Read the Top - Up fact sheet PDF


Multiple party or contested claims


Mark your calendar


You have 60 days from the date on your decision to request a Board Appeal.


Can I add new evidence?


You have the option to add new evidence for a judge to review. You ll have to submit this evidence within 90 days from the date VA receives your Board Appeal form.


This option will take longer.


Can I request a hearing?


You have the option to request a hearing with a judge. A video conference hearing will take place at a VA location near you.


What happens at a hearing?


You and the judge will have a conversation. The judge will listen to your testimony. The judge may ask you a few questions. Your representative , if you have one , may help you at the hearing.


The hearing will be transcribed and added to your appeal file. You can add new and relevant evidence within 90 days after the hearing , but it isn t required.


How do I request a Board Appeal?


To request a Board Appeal , fill out the Decision Review Request: Board Appeal VA Form 10182. Download VA Form 10182 PDF


Choose one of the 3 options to appeal with a Veterans Law Judge


Direct ReviewIf you want a Veterans Law Judge to review your case as quickly as possible, choose a Direct Review.


Evidence SubmissionIf you have additional evidence for a Veterans Law Judge to review, choose Evidence Submission.


Hearing RequestIf you want a video conference hearing with a Veterans Law Judge at a nearby VA location , choose a Hearing Request.


At your hearing , you and a Veterans Law Judge will have a conversation , and they ll ask you questions about your appeal. Your hearing will be transcribed and added to your appeal file. Learn more about hearings and how to request one


List the issue(s) you want to appeal in Part III


You can include all or just some of the issues VA has decided. You ll need to list the issue you disagree with and the VA decision date for each.


Apply


Fill out the Decision Review Request: Board Appeal VA Form 10182. Download VA Form 10182 PDF


By mail


Send the completed form and any supporting documents to this address :


Board of Veterans AppealsPO Box 27063Washington , D.C. 20038


In person


Bring your completed form to a regional benefit office. Find a regional benefit office near you


By fax


Fax your completed form to 844 - 678 - 8979.


You can also ask a regional benefit office for a copy of this form to fill out. Or you can call the VA toll - free hotline at 800 - 827 - 1000, Monday through Friday , 8:00 a.m. - 9:00 p.m. ET , to request a form.


After a Board decision


If you disagree with the Board s decision , you can appeal to the U.S. Court of Appeals for Veterans Claims. You can hire an attorney to represent you , or you can represent yourself. Learn more about filing a Court Appeal


You have 120 days from the date on your decision to file a Court Appeal. Note: A Court Appeal must be filed with the Court, not with VA.


What happens next?


Find out what happens after you request a decision review


You don t need to do anything while you wait unless VA sends you a letter asking for more information. If VA schedules exams for you , be sure not to miss them.


Track the status of your appeal


What if I need help?


A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review. Get help requesting a decision review


What if I have more questions?


Get answers to frequently asked questions about decision reviews. Go to FAQs


About VA disability ratings


Learn about VA disability ratings and how we assign your rating. If you have more than one service - connected condition, use our disability rating calculator or the ratings table to find your VA combined disability rating.


How we assign VA disability ratings


What is a disability rating?


We assign you a disability rating based on the severity of your disability. We express this rating as a percentage, representing how much your disability decreases your overall health and ability to function.


We then use your disability rating to determine your disability compensation rate, so we can calculate how much money you ll receive from us each month. We also use your disability rating to help determine your eligibility for other benefits, like VA health care.


What does VA use to decide my disability rating?


We base your rating on : The evidence you give us like a doctor s report or medical test results , and The results of your VA claim exam also called a compensation and pension, or C&P, exam, if we determine you need this exam , and we may get from other sources like federal agencies Other information


What if I have more than one disability?


We use a method called the whole person theory to determine what we call your combined disability rating. We do this to make sure that your total VA disability rating doesn t add up to more than 100 %. That s because a person can t be more than 100% able - bodied.


Read below to find out more about how we calculate your combined disability rating.


How do ratings work for a disability I had before entering the service that got worse because of my service?


If you get disability benefits for a preservice disability , we base your monthly compensation amount on the level of aggravation. Level of aggravation means how much worse your preservice disability got because of your military service.


For example : If you had an illness or injury also known as a condition that was rated as 10% disabling when you entered the military, and it became 20% disabling due to the effects of your service , then the level of aggravation would be 10 %.


Is there anything else, other than my disability rating, that may affect the amount of compensation I receive?


Yes. We may increase or decrease your compensation amount in certain situations.


Learn more about compensation rates


What happens after I get my disability rating?


Find out what to expect after you get your rating


How we determine combined VA disability ratings


If you have more than one disability , we use the combined ratings table below to calculate your combined disability rating.


To make this table easier to use online , we ve separated it into smaller tables, based on the percentage of the most severe, or highest rated, disability. You can also download the full combined ratings table PDF.


Note: If you have 2 disabilities, each rated at 10% disabling , your combined disability rating is 19 %.


Combined ratings table (not rounded)


Tip: Look for your highest disability rating or highest combined rating in the left column, and your next lowest disability rating in the top column. Your combined rating is the number where the 2 intersect on the chart, rounded to the nearest 10 %.


How we use the combined ratings table


We follow these steps to calculate your combined rating.


Step 1


We start by putting your disability ratings in order, from highest to lowest percentage.


For example : If you had 2 disabilities rated as 50% disabling and 30% disabling , we d rank them in this order : 50%, then 30 %.


Step 2


Next , we look for your highest rating in the left column of the combined ratings table, and the next highest rating in the top row of the combined ratings table.


In our example : We d look for 50 in the left column and 30 in the top row.


Step 3


Then , we look across from the 50 in the left column and down from the 30 in the top row to find the number that appears where the left column and top row meet. This is the combined value of the 2 ratings.


In our example : This would be 65.


Step 4


If you have 2 disabilitiesWe round that combined value to the nearest 10% to find your combined disability rating. We round combined values ending in 1 to 4 down, and those ending in 5 to 9 up.


In our example : Your combined disability rating would be 70 %.


Step 5


If you have more than 2 disabilities


We repeat the process for each additional disability. This means we take the combined value before rounding of the first 2 disability ratings and then combine that with the third highest rating, and so on until we ve added all disability ratings. We then round the final value to the nearest 10% to get your combined disability rating.


For example : If we added a third disability rated at 10% disabling to our original example , we would take your combined value of 65 and look for that number in the left column of the combined ratings table. We would then look for 10 in the top row and find the number where the left column and top row meet. In this example , that number would be 69.


We would then round this number up to 70% , and this would be your combined disability rating.


Watch our videos to learn more about how VA disability ratings and compensation work : Compensation 101: How did I get this rating? YouTube Compensation 101 : What is disability compensation? YouTube Compensation 101 : What is service connection? (YouTube)


If you need help understanding your benefits or accessing services , please call us at 877 - 827 - 1000. We re here Monday through Friday , 8:00 a.m. to 9:00 p.m. ET.


VA home loan programs for surviving spouses


To get a VA - backed home loan as the surviving spouse of a Veteran , you ll need a Certificate of Eligibility COE to show your lender that you qualify for this benefit. Find out if you can get a COE. Keep in mind that you ll also need to meet your lender s credit and income requirements to get a loan.


Can I get a COE?


You may be able to get a COE if you re the spouse of a Veteran , and at least one of the descriptions below is true for them.


At least one of these must be true. The Veteran : Is missing in action , or Is a Prisoner of War POW , or Died while in service or from a service - connected disability and you didn t remarry, or Died while in service or from a service - connected disability and you didn t remarry before you were 57 years old or before December 16 , 2003, or Had been totally disabled and then died , but their disability may not have been the cause of death in certain situations


Note: A surviving spouse who remarried before December 16 , 2003, and on or after their 57th birthday, must have applied no later than December 15 , 2004, to establish home loan eligibility. We ll have to deny applications we received after December 15 , 2004, from surviving spouses who remarried before December 16 , 2003.


How do I apply for a COE?


This depends on whether or not you re receiving Dependency & Indemnity Compensation DIC.


If you re receiving DIC benefits


You ll need to fill out a Request for Determination of Loan Guaranty Eligibility Unmarried Surviving Spouses VA Form 26 - 1817. Download VA Form 26 - 1817


You ll also need the Veteran s DD214 or other separation papers if available. Get military service records online


Submit the form and discharge or separation papers to : Your lender for processing online , or that serves your stateFind a VA regional loan center The VA regional loan center


If you re not receiving DIC benefits


You ll first need to fill out an Application for DIC, Survivors Pension and/or Accrued Benefits VA Form 21P-534EZ. Download VA Form 21P-534EZ


You ll also need : The Veteran s DD214 or other separation papers if available , and A copy of your marriage license , and The Veteran s death certificate


Get military service records online


Submit the form and documents to the VA pension management center that serves your state. Find a VA pension management center


Next steps for getting a VA-backed home loan


Applying for your COE is only one part of the process for getting a VA - backed home loan. Your next steps will depend on the type of loan you re looking to get and on the private bank or mortgage company that s serving as your lender.


Note: If you already have a VA - backed loan and you re having trouble making your mortgage payments , we can help you avoid foreclosure and keep your house. Learn about VA financial counseling


Request your military service records (including DD214)


Submit a military records request to get your DD214 or other military service records through the milConnect website.


You ll need to sign in to milConnect to get your military service records


To use this feature , you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won t work on the milConnect website. Go to milConnect to sign in, register, or upgrade your DS Logon account to Premium. Go to milConnect


Once I ve signed in to milConnect, how do I request my DD214 or other military records?


Follow the steps below to submit a military records request.


From your signed - in homepage , click or tap on Correspondence/ Documentation. Then select Defense Personnel Records Information DPRIS from the drop - down menu. Choose the Personnel File tab. Select Request My Personnel File. Fill out the form. In the Document Index section , check the boxes next to the document you'd like to request. Click or tap on the Create and Send Request button.


What types of records can I request with this tool?


You can request documents from your Official Military Personnel File to view and download.


You can request your : DD214 DD215 Report of Separation Other release papers


You can also request documents with information about your service, such as your : Orders and endorsements Performance reports Awards and decorations commendatory items Qualifications , licenses , and certificates Security clearance


What happens after I request my military records?


You ll receive an email letting you know we re processing your request. You ll receive a second email when your request is complete and your files are ready for you to view and download.


You can also check the status of your military records request by signing in to milConnect and going to the Personnel File tab within the Defense Personnel Records Information DPRIS section. This is also where you ll view and download your files once they re ready.


Are there other ways to get my military records?


Yes.


You can request your military records in any of these ways : Mail or fax a Request Pertaining to Military Records Standard Form SF 180 to the National Personnel Records Center NPRC. Download Form SF 180 PDF Write a letter to the NPRC. Send it to : Visit the NPRC in person Contact your state or county Veterans agency Hire an independent researcher


1 Archives Drive St. Louis, Missouri 63138


How do I request someone else s military records?


If you re a family member planning a burial for a Veteran in a VA national cemetery


Call our National Cemetery Scheduling Office at 800 - 535 - 1117. We can help you get the Veteran s DD214 or other discharge documents you may need. Get more information about planning a burial


If you re the next of kin of a Veteran who has passed away


You can request a copy of the Veteran s military records in any of these ways : Mail or fax a Request Pertaining to Military Records Standard Form SF 180 to the National Personnel Records Center NPRC. Download Form SF 180 PDF Write a letter to the NPRC. Send it to : Visit the NPRC in person Contact your state or county Veterans agency Hire an independent researcher


You may be considered the next of kin if you re related to the Veteran in any of these ways : Surviving spouse who hasn't remarried , or Parent , or Child, or Sibling


If you re not the Veteran s next of kin


If the Veteran was discharged more than 62 years ago , you can order a copy of their military records. The National Archives opens all records to the public 62 years after discharge. Learn how to access archived records


If the Veteran was discharged less than 62 years ago , you may be able to request limited information from their Military Personnel File. Find out about general public access to military records


About VA health benefits


If you qualify for VA health care , you ll receive coverage for the services you need to help you get and stay healthy. Learn more about your health care benefits.


What care and services does VA health care cover?


Each Veteran s medical benefits package is unique. Yours will include care and services to help : Treat illnesses and injuries Prevent future health problems Improve your ability to function Enhance your quality of life


All Veterans receive coverage for most care and services , but only some will qualify for added benefits like dental care. The full list of your covered benefits depends on : Your priority group , and The advice of your VA primary care provider your main doctor, nurse practitioner, or physician s assistant , and The medical standards for treating any health conditions you may have


Learn more about priority groups


You should also know that being signed up for VA health care meets your Affordable Care Act ACA health coverage requirement of having minimum essential health coverage. We ll update this site if the ACA changes with new laws. Learn more about the ACA, VA, and you


What if I m just separating from active duty and don t know where to start?


We can help you learn about and apply for VA health care benefits. A member of our Concierge for Care C4C team will call you soon after your separation from military service. We can answer any questions you may have, process your application over the phone, and help you schedule your first VA medical appointment.


Learn about transitioning from TRICARE to VA health care


More about your medical benefits package


We cover preventive care services, like : Health exams including gender - specific exams Health education including nutrition education Immunization against infectious diseases like flu shots Counseling on genetic diseases diseases that run in families


We cover inpatient hospital services, like : Surgeries Medical treatments Kidney dialysis Acute care short - term treatment for a severe illness or injury or after surgery Specialized care including organ transplants, intensive care for mental and physical conditions, and care for traumatic injuries. See more VA medical and surgical specialty care services


We cover urgent and emergency care services, like : Urgent or emergency care at some VA health facilities. Find a VA health facility near you Urgent care for injuries and illnesses that need attention right away, but aren't life threatening, at urgent care locations that are part of our contracted network. This may include care at a VA - approved : Walk - in retail health clinic for minor illnesses like a sore throat or earache Urgent care facility for more pressing but not life - threatening illnesses or injuries that require treatment like splinting, casting, or wound care To use these services, you ll need to be enrolled in VA health care , and you'll need to have received care from us within the past 24 months. Be sure to tell the urgent care provider that you're using the VA urgent care benefit when you arrive. Learn more about urgent care Emergency care in a non - VA hospital, clinic, or other medical setting only under certain conditions. For us to consider covering non - VA emergency care for a non - service - connected condition , you ll need to meet several requirements. Learn more about non - VA emergency medical care


We cover other services and needs, like : Mental health services to treat certain issues like posttraumatic stress disorder PTSD, military sexual trauma MST, depression, and substance use problems. Learn more about mental health services Assisted living and home health care depending on your needs and income as well as space in the programs. Learn more about assisted living and home health care Prescriptions written or approved by a VA doctor. Refill your prescriptions


We may cover services that your VA primary care provider concludes you need to support your treatment called ancillary services, like : Tests used to diagnose health conditions, including blood work, X - rays, and ultrasounds Therapy and rehabilitation services , including physical therapy, vision rehab, and therapy for traumatic brain injury Additional services , including prosthetic items, audiology care for hearing loss, and radiation oncology cancer care


You may be able to get help with some non - medical services, like : Beneficiary travel benefits help paying for travel related to treatment Caregiver support help for the person who cares for you Veterans transportation service help getting to and from appointments


Contact the patient advocate at the VA medical center where you go for care. Your patient advocate can help you get foreign language or American Sign Language services to help you or your family members understand your medical or health care benefits.


To find out how to reach the patient advocate at your VA medical center , go to the website of the VA health care system that the medical center is part of. In the page s navigation , click on Patients & Visitors. A submenu will appear. Select Patient Information and then Customer Service. Find your medical center s website


We cover routine eye exams and preventive tests. In some cases , you may get coverage for eyeglasses or services for blind or low - vision rehabilitation. Learn more about vision care through VA


In certain cases , you may receive dental care as part of your VA health benefits. Find out if you can get dental care through VA


As a Veteran , you may be able to get assisted living, residential live - in, or home health care through VA.Find out how to access these long - term care services


These services are not included in your VA medical benefits package : Abortions and abortion counseling Cosmetic surgery , unless we conclude that it s medically necessary needed to prevent or treat a certain illness, injury, condition, disease, or symptoms Gender alteration gender reassignment surgery Health club or spa membership Medicines and medical devices that aren t approved by the Food and Drug Administration FDA, except in 2 special cases : You re in an approved clinical trial , or You re seriously ill and your VA health care provider prescribes a new, unapproved medicine because there are no other comparable treatment options called a compassionate use or expanded access exemption if you re a patient or inmate in a non - VA government agency institution, if that agency must provide the care or services by law Inpatient hospital or outpatient care


We ll fill prescriptions by a non - VA community provider only if you meet all the requirements listed below.


All of these must be true : You re enrolled in VA health care You have an assigned VA primary care provider You ve given your VA provider your medical records from your non - VA provider Your VA provider agrees with the prescription


Learn more about prescriptions from community providers


This will depend on factors like your income level, disability rating, and military service history. Most Veterans need to complete a financial assessment when they enroll. This helps us determine if you qualify for free VA health care.


Learn more about VA copaysFind out more about financial assessments


At VA , we take a team approach to health care with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits. Find out who will care for you when you become part of the VA health care program.


When you sign up for VA health care , you become part of the country s largest integrated health care system with more than 1,200 care locations serving nearly 9 million Veterans each year. Learn more about where you ll get care


If you have other forms of health care coverage like a private insurance plan, Medicare, Medicaid, or TRICARE , you can use VA health care benefits along with these plans. Learn more about how VA works with other health insurance


If you're an eligible American Indian or Alaska Native Veteran


When you receive care through an Indian Health Service facility or Tribal Health facility that has a reimbursement agreement with us : You don't need us to approve or " preauthorize " your care before you get treated , and You don't need to pay a VA copay


If you live in Alaska


You may be able to receive care through an Indian Health Service facility or Tribal Health facility even if you're not an eligible American Indian or Alaska Native Veteran.


But , you'll need to get preauthorization before you receive care , and you may need to pay a copay for your care.


To learn more , email the Indian Health Service and Tribal Health Health Program team or read more about the Indian Health Service and Tribal Health Programs online.


Please call us at 877 - 222 - 8387. We're here Monday through Friday , 8:00 a.m. to 8:00 p.m. ET. Or contact your state s Veterans agency


Yes. If you re signed up for the VA health care program , you can manage your VA health and benefits online :


Refill your prescriptionsSend a secure message to your health care team


You can also check the status of a disability or pension claim online. Check your claim status


Change your VA direct deposit information


Change your VA direct deposit information for disability compensation, pension benefits, or education benefits online.


How can I change my VA direct deposit information online?


This depends on the type of benefits you're receiving. You can change your information for disability compensation and pension benefits by updating your VA.gov profile. To change your information for GI Bill and other education benefits , you'll need to sign in to eBenefits.


Disability compensation and pension benefit payments


To cancel your direct deposit payments, switch from paper checks to direct deposit, or change the address on your paper checks


We're in the process of bringing direct deposit to VA.gov. This feature isn't available to everyone right now. If you see the direct deposit feature in your profile , you can update your direct deposit information from there. If you don t see this feature in your profile , please go to eBenefits and sign in to change your direct deposit information.


Note: You ll need your bank s routing number as well as your account number.


Please call us at 800 - 827 - 1000. We re here Monday through Friday , 8:00 a.m. to 9:00 p.m. ET. Or go to your nearest VA regional office.


Education benefits


You ll need to sign in to eBenefits to change your VA direct deposit and contact information online.


To use this feature , you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won t work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium. Go to eBenefits to change your information


Note: You'll need your bank's name, address, phone number, and routing number as well as your account number.


Are there other ways to change my VA direct deposit or contact information?


Yes. You can change your information by mail or phone.


Fill out a VA Direct Deposit Enrollment VA Form 24 - 0296. Download VA Form 24 - 0296 PDF


Mail the completed form to :


Department of Veterans Affairs125 S. Main Street , Suite BMuskogee , OK 74401 - 7004


By phone


Call us at 800 - 827 - 1000 TTY : 800 - 829 - 4833.


We re here Monday through Friday , 8:00 a.m. to 9:00 p.m. ET.


Change your address through your VA.gov profile


You can sign in to VA.gov and change your address or other contact information in your VA.gov profile. This will update your information across disability compensation, pension benefits, claims and appeals, Vocational Rehabilitation & Employment VR&E, and VA health care.


Find out how to change your address on file with VA


Should I contact VA if I have other changes to my information?


Yes. It s important to update your information with us if you change your marital status, have a baby, adopt a child, or experience any other life change that could affect your rating or payment.


If you move or change your mailing address


Make sure to update your contact information so we send information about your benefits and services as well as any prescriptions, lab test results, or appointment reminders you may need to the right location.


You can change your address and other contact information in your VA.gov profile. This will update your contact information across disability compensation, pension benefits, claims and appeals, Vocational Rehabilitation and Employment VR&E, and VA health care. Find out how to change your address on file with VA


If you have a disability rating of 30% or higher


You may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate. Find out how to add eligible dependents


If your disability gets worse


You can file a claim for an increase in benefits. File for a VA disability increase


After you apply for health care benefits


After you ve applied for VA health care , we ll send you a letter in the mail to let you know if your application has been approved. Find out when to expect your letter and what to do next.


When will I hear back about my application?


If more than a week has passed since you gave us your application and you haven t heard back , please don t apply again. Call our toll - free hotline at 877 - 222 - 8387.


If you approve my application, what do I do next?


Wait for your welcome call from VA . We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits.


Read your Veterans Health Benefits Handbook. We ll send this to you by mail. Your handbook will explain your specific health care benefits based on the priority group we assigned you, how much you ll pay in copays, and other helpful information. Download a sample handbook PDF


Get your Veterans Health Identification Card VHIC. This is the card you ll use for ID and to check in at your VA health care appointments. To get your card , contact your local VA medical center and speak with the enrollment coordinator. Ask the coordinator to help you arrange to have your picture taken for your new VHIC. Or , you can request your VHIC at your next VA health care appointment. Learn more about the VHIC Find a VA medical center near you


Go to your first VA doctor s appointment. You may have requested a doctor s appointment when you applied either in person or on your application. If you did , we ll set up an appointment for you with a VA doctor or provider and send you a notice with your appointment time in the mail. If you didn t ask for a doctor s appointment when you applied , we ll help you set up your appointment during your welcome call.


Other questions you may have


Contact your local VA medical center or clinic and ask for : The enrollment coordinator , or The urgent care clinic , or The emergency room


Find a VA health facility near you


If you want to know more about your VA health care benefits, your health care team, and where you ll go for care , we can help. Learn more about your VA health care coverage


If you re signed up for VA health care , you can manage your VA health and benefits online through VA.gov: Refill your prescriptionsSend a secure message to your health care teamCheck the status of a disability or pension claim


If you need help accessing services , call our toll - free hotline at 877 - 222 - 8387, Monday through Friday , 8:00 a.m. to 8:00 p.m. ET.


To update your personal information, such as income, address, and insurance, fill out a Health Benefits Update Form VA Form 10 - 10EZR. Download VA Form 10 - 10EZR PDF


Mail this form and any supporting materials to :


Health Eligibility Center2957 Clairmont Road , Suite 200Atlanta, GA 30329


You can also get help updating your personal information by visiting your local VA facility. Find a VA facility near you


If you disagree with the decision , you can file an appeal. We ll send you a letter with the reason we re not approving your application. This letter will include instructions on how to appeal the decision. Download our How Do I Appeal? booklet PDF


First , you ll want to gather any evidence to support your eligibility to stay enrolled in VA health care and send it to us. Evidence may include documents like doctor s reports, medical tests, or military service records. You ll have 60 days from the date you received your letter to send us this evidence before we make our final decision.


During these 60 days , you ll keep and can continue to use your VA health care benefits.


If we decide not to keep you enrolled in VA health care after this time , you have the right to appeal our decision. Learn how to appeal a VA decision PDF


You can cancel, or decline, enrollment at any time. Just submit a signed and dated document like a letter telling us that you want to cancel your coverage. You can bring your document to a VA medical center or mail it to this address :


VA Health Eligibility Center HEC 2957 Clairmont RoadAtlanta, GA 30329


Note: Canceling your enrollment in VA health care may impact your health care coverage requirements under the Affordable Care Act if you don t have other health care.


You may reapply at any time. But please note that we ll consider you a new applicant when you reapply. We ll base your eligibility on the eligibility requirements at that time.


Schedule and view VA appointments online


With our VA Appointments tools , you can schedule some VA health care appointments online. You can also view details about upcoming appointments and organize your health calendar. Find out if you re eligible, and how to sign up to begin using these tools on our My HealtheVet health management portal.


How do I talk to someone right now?


If you're a Veteran in crisis or concerned about one , connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.


To connect with a Veterans Crisis Line responder anytime day or night : Call 800 - 273 - 8255 , then select 1. Start a confidential Veterans chat. Text 838255. If you have hearing loss , call TTY : 800 - 799 - 4889.


You can also : Call 911. Go to the nearest emergency room. Go directly to your nearest VA medical center. It doesn't matter what your discharge status is or if you're enrolled in VA health care. Find your nearest VA medical center


Please note: The fastest way to make all your VA appointments is usually to call the VA health facility where you want to receive care. If you can t keep an existing appointment , please contact the facility as soon as possible to reschedule or cancel. Find your VA health facility s phone number


View your VA appointments online


Schedule or cancel a VA appointment online


Am I eligible to use the VA Appointments tools?


VA Appointments tools offer a secure, web - based way to schedule, view, and organize your VA appointments online.


You can use these tools to : Schedule some of your VA medical appointments online Reschedule and cancel appointments made online View appointments on your health calendar Find the location of the VA facility for your appointments Set up email reminders for upcoming appointments Print a list of your future appointments Look up past appointments from the last 2 years Add non - VA appointments to your health calendar


You can use these tools if you meet all of the requirements listed below.


All of these must be true. You: Are enrolled in VA health care , and Are scheduling your appointment with a VA health facility that uses online scheduling , and Have had an appointment at that VA health facility within the last 2 years


Find out how to apply for VA health care


And , you must have one of these free accounts : A Premium My HealtheVet account , or A Premium DS Logon account used for eBenefits and milConnect , or that you can create here on VA.gov A verified ID.me account


Learn about the 3 different My HealtheVet account types


How do I know if my VA health facility uses online scheduling?


You can check our list of VA facilities that are currently using the online scheduling tool. We hope to expand the number of VA facilities and types of appointments in the future.


View a list of VA facilities currently using online scheduling


What types of VA medical appointments can I schedule online?


This will depend on the VA health facility where you re receiving care.


You may be able to schedule outpatient appointments for : Primary care Mental health Optometry Audiology


Check with the specific facility where you re receiving care to ask about scheduling appointments online. See which VA facilities currently use online scheduling Find a VA health facility


Can I use this tool to schedule non-VA appointments?


No. Learn more about getting care from non - VA providers.


Can I schedule appointments through VA Secure Messaging?


If you use Secure Messaging with your VA health care team , you may be able to use this service to schedule and cancel appointments. Learn more about Secure Messaging


Will my personal health information be protected?


Yes. This is a secure website. We follow strict security policies and practices to protect your personal health information. And only you and your VA health care team will have access to your secure messages.


If you print or download any messages , you ll need to take responsibility for protecting that information. Get tips for protecting your personal health information


You can get answers to your questions about these tools within our My HealtheVet web portal. Read VA Appointments FAQs


You can also contact the My HealtheVet Help Desk. Find out how to contact us online


Or call us at 877 - 327 - 0022 TTY : 800 - 877 - 8339. We re here Monday through Friday , 7:00 a.m. to 7:00 p.m. CT.


Military sexual trauma (MST)


Military sexual trauma MST refers to sexual assault or repeated, threatening sexual harassment that happened while a Veteran was in the military. This can happen to both women and men. If you were involved in any sexual act against your will during your time in the military , you may have experienced MST. Find out how to access our free services that can help you recover.


What services does VA provide for Veterans who ve experienced MST?


We provide free, confidential private counseling and treatment to male and female Veterans for both mental and physical health problems linked to MST.


Our services include : MST - related treatment and support at every VA medical center , and providers knowledgeable about treating the aftereffects of MST at each facility Specialized outpatient mental health services focused on sexual trauma at many VA locations Counseling with professionals who are specially trained to treat conditions related to sexual trauma at Vet Centers across the country Specialized MST treatment in a residential live - in or inpatient setting including gender - specific programs for Veterans who need more intensive care Treatment and support for health conditions linked to MST , like : Posttraumatic stress disorder PTSD Depression Substance use problems


How do I access VA services for MST?


If you re a Veteran who has experienced MST , you can get help through VA . You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services. You also don t need to have reported the MST or have other proof that it happened.


Here s how to access VA services for MST : If you have a VA primary care provider , talk to that professional about what you ve been through. All our primary care providers are trained in MST and can help you figure out if you have related issues, like PTSD or depression. Your provider will offer treatment and support as needed. If you don t have a VA primary care provider , call your nearest VA medical center and ask to speak to the MST coordinator. You should feel free to ask for a provider of a specific gender if that makes you feel more comfortable. Find a VA medical center near you If you d prefer to receive MST - related care outside of a medical setting , get free confidential counseling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers. Find a Vet Center near you If you re homeless or at risk of becoming homeless : Contact the National Call Center for Homeless Veterans at 877 - 424 - 3838 for help 24 hours a day , 7 days a week. A trained VA counselor will offer information about VA homeless programs, health care, and other services in your area. The call is free and confidential. Visit our website to learn about VA programs for Veterans who are homeless. Learn about our homelessness programs Call or visit your local VA Community Resource and Referral Center. Even if you don t qualify for VA health care , our staff can help you find non - VA resources you may qualify for in your community. Find your local Community Resource and Referral Center


You can also call the VA general information hotline at 800 - 827 - 1000, Monday through Friday , 8:00 a.m. to 9:00 p.m. ET.


See our Guide to VA Mental Health Services PDF


Can I get disability compensation (monthly payments) or other benefits from VA?


You can t get compensation for the traumatic event itself. But you may be able to get disability compensation for conditions resulting from MST like PTSD the most common mental health condition linked to MST. Find out if you can get disability benefits for PTSD


Or get help applying for disability compensation by : Reading our fact sheet on disability compensation for conditions related to MST. Read the fact sheet PDF Talking to the MST coordinator at your nearest VA regional office. Find an MST coordinator near you


Where can I find more information and support?


Download our military sexual trauma brochure for Veterans : In English PDF En espa ol PDF Download our educational brochure for men who ve experienced MST : In English PDF En espa ol PDF Watch a video about MST, its effects on survivors, and VA services available to Veterans who ve experienced MST. Watch the video Access more fact sheets , articles , and resources , and learn more about our programs and services. Get VA information about mental health Go to our Make the Connection website to hear stories from Veterans about their own experiences with the effects of MST, and find more resources and support. Visit Make the Connection Go to the Department of Defense DoD Safe Helpline website, a crisis support service for members of the DOD community affected by sexual assault. When you contact the Safe Helpline , you can remain anonymous meaning you don t have to give your name. You can get 1-on-1 advice, support, and information 24/7 by phone, text, or online chat. You can also connect with a sexual assault response coordinator near your base or installation. Visit SafeHelpline.org


VA clothing allowance


Has your clothing been damaged by your prosthetic or orthopedic device such as a wheelchair or by the medicine you re taking for a skin condition? If it has , you may be able to get money each year to help you buy new clothes. This is a disability compensation benefit known as an annual clothing allowance. Find out if you can get this benefit.


Can I get disability benefits from VA?


You may be able to get disability benefits if you meet both of the requirements listed below.


Both of these must be true : Your prosthetic or orthopedic device or your skin medicine causes damage to your clothes , and You need this device or skin medicine because of an injury or illness related to your military service called a service - connected condition


What disability benefits can I get?


A one - time payment , or A yearly payment


Note : The current clothing allowance rate is $817.48.


View current rates for special allowances


You ll need to file a claim for disability compensation. Find out how to file a claim for disability compensation


When you file a disability claim , you ll also need to fill out this additional form :


An Application for Annual Clothing Allowance VA Form 10 - 8678 Download VA Form 10 - 8678 PDF


Bring it to the prosthetic representative at your local VA medical center.


To get your yearly payment , you ll need to qualify by August 1 of that year. You may be able to get more than one payment if you meet at least one of the requirements listed below.


At least one of these must be true : You have more than one prosthetic or orthopedic device , or You have more than one skin medicine , and/or Your device or skin medicine affects more than one type of clothing.


View the current payment rates


Note: If you qualify , you ll receive payments between September 1 and October 31.


Use our facility locator to find your nearest VA medical center. Find a VA medical center near you


For more information , call us at 800 - 827 - 1000, Monday through Friday , 8:00 a.m. to 9:00 p.m. ET. We collect applications throughout the year and hold them until the August 1 closing date.


VA disability compensation for PTSD


Posttraumatic stress can happen after someone goes through a traumatic event such as combat, an assault, or a disaster. Most people have some stress reactions following trauma. But if the reactions don t go away over time or they disrupt your life , you may have posttraumatic stress disorder PTSD. Find out if you can get disability compensation or benefits if you have symptoms of PTSD.


Learn more about PTSD


You may be able to get disability benefits if you have symptoms related to a traumatic event the stressor or your experience with the stressor is related to the PTSD symptoms , and you meet all of the requirements listed below.


All of these must be true : The stressor happened during your service , and You can t function as well as you once could because of your symptoms , and A doctor has diagnosed you with PTSD


What does VA consider to be a traumatic event?


We consider any of these to be a traumatic event : You suffered a serious injury, personal or sexual trauma, or sexual violation , or You were threatened with injury, sexual assault, or death


What kind of disability benefits can I get?


Health care Compensation payments Treatment for PTSD


You ll need to file a claim for disability compensation.


Find out how to file a claim for disability compensation


When you file a disability claim , you ll also need to fill out one of these additional forms : A Statement in Support of Claim for Service Connection for Post - Traumatic Stress Disorder VA Form 21 - 0781. Download VA Form 21 - 0781 PDF or A Statement in Support of Claim for Service Connection for Post - Traumatic Stress Disorder Secondary to Personal Assault VA Form 21 - 0781a. Download VA Form 21 - 0781a PDF


Note: In our screening process , we ll focus on getting a full understanding of your PTSD to help determine your eligibility for disability benefits. We won t offer you treatment during this process.


If you re looking for treatment options , please talk with your health care provider or learn more about accessing VA services for PTSD. Find out how to access VA services for PTSD


If you re in crisis and need to talk with someone right now , you can connect with a Veterans Crisis Line responder any time, day or night. Find out how to get support now


We ve made great progress in treating PTSD and have brought more mental health providers to VA medical centers to help give the best care to Veterans with PTSD. Learn about our PTSD programs


Exposure to specific environmental hazards


If you had contact with certain environmental hazards while serving in Iraq, Afghanistan, and other areas , you may have illnesses or other conditions believed to be caused by these toxic chemicals in the air, water, or soil. Find out if you can get disability compensation or benefits.


You may be able to get disability benefits if you have an illness or other condition believed to be caused by your contact with an environmental hazard while serving in the military. This may include contact with : Particulate matter or large burn pits in Iraq, Afghanistan, and Djibouti in the Horn of Africa A large sulfur fire at Mishraq State Sulfur Mine near Mosul, Iraq Hexavalent chromium at the Qarmat Ali water treatment plant in Basra, Iraq Pollutants from a waste incinerator near the Naval Air Facility at Atsugi, Japan


Health care Compensation payments


When you file , you ll have to show that your health problems are linked to your contact with certain environmental hazards while serving in the military. Be sure to send in all information such as the Burn Pit Registry supporting your claim that you came into contact with certain environmental hazards. Check the Burn Pit Registry


VA decision reviews and appeals


You have 1 year from the date on your decision to request a decision review, unless you have a fiduciary claim or a multiple party claim. See if one of these rare situations applies to you


Decision review options


Add new and relevant evidence file a Supplemental Claim Ask for a new look from a senior reviewer request a Higher - Level Review Appeal to a Veterans Law Judge request a Board Appeal


Add new and relevant evidence


Download VA Form 20 - 0995: Supplemental Claim PDF


When you choose to file a Supplemental Claim , you re adding new evidence that supportsyour case or identifying evidence for review. A reviewer will look at all the evidence anddetermine whether it changes the decision. Learn how to file a Supplemental Claim


Can I file a Supplemental Claim?


You can file a Supplemental Claim within 1 year of a decision if you have new evidence.


But you can t file a Supplemental Claim if you have a fiduciary claim or you re one of multiple people claiming the same benefit this is rare. See if one of these rare situations applies to you


Ask for a new look from a senior reviewer


Download VA Form 20 - 0996: Higher - Level Review PDF


When you choose to request a Higher - Level Review , you re asking for another review of the same evidence. A seniorreviewer will take another look at your case and determinewhether the decision can be changed based on a difference of opinion or an error that VA made. Learn how to request a Higher - Level Review


Can I request a Higher-Level Review?


You can request a Higher - Level Review of an initial claim or Supplemental Claimdecision. This option isn t available after a Higher - Level Review or Board Appeal.


Appeal to a Veterans Law Judge


Download VA Form 10182: Board Appeal PDF


A judge at the Board of Veterans Appeals in Washington, D.C., will review your case. Learn more about how to request a Board Appeal


Can I request a Board Appeal?


You can request a Board Appeal after an initial claim, Supplemental Claim, or Higher - Level Review decision. You can t request 2 Board Appeals in a row.


If you disagree with the Board s decision and have new and relevant evidence that supports your case , you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims. Learn more about your options after a Board decision


Track the status of your claim or appeal


How to apply for the GI Bill and related benefits


Find out how to apply for the GI Bill and other VA education benefits as a Veteran, service member, or qualified family member.


How do I prepare before starting my application?


Find out if you re eligible for VA education benefits Gather the documents and information listed below that you ll need to apply for education benefits. See what benefits you ll get at the school you want to attend. Use the GI Bill Comparison Tool


Note: To apply for Vocational Rehabilitation and Employment also called Chapter 31 or educational and career counseling also called Chapter 36 benefits and services , you ll need to use a different application.


Find out how to apply for Vocational Rehab and Employment Learn more about Educational and Career Counseling


What documents and information do I need to apply?


Social Security number Bank account direct deposit information Education and military history you want to attend or are attending now Basic information about the school or training facility


You can also apply:


Call 888-GI - BILL-1 888 - 442 - 4551 , Monday through Friday , 8:00 a.m. to 7:00 p.m. ET , to request that we send the application to you. Fill it out and mail it to the VA regional claims processing office that s in the same location as your school. See a list of regional claims processing offices


Go to a VA regional benefit office and have a VA employee help you. Find a VA regional benefit office near you


Work with your school s certifying official. This person is usually in the Registrar or Financial Aid office at the school.


With the help of a trained professional


You can work with a trained professional called an accredited representative to get help applying for education benefits. Get help filing your claim


Find out what happens after you apply


You can t make changes to your application , but if you have questions about VA education benefits, please call 888-GI - BILL-1 888 - 442 - 4551, Monday through Friday , 8:00 a.m. to 7:00 p.m. ET.


If we ve asked you for documents , please upload them through the GI Bill website. Go to the GI Bill website


How long does it take VA to make a decision?


Change your GI Bill school or program


Learn about ways you can make GI Bill changes. Find out when and how to request changes to your GI Bill school, program, or other VA education benefits so you can keep getting funding to help pay for your education or training.


In what situations do I need to request changes to my GI Bill or other VA education benefits?


You ll need to request changes to your benefits if any of the descriptions below are true for you.


Request changes to your benefit if you : Are transferring to a different school , or Are changing your educational, professional, or vocational goal , or Left your school or training program due to poor attendance, progress, or conduct , and you re now reentering the same program, or Were receiving VA education benefits as a Veteran , and now you want to receive benefits while on active duty


How do I request changes to my GI Bill or other VA education benefits?


If you re the dependent of a Veteran or service member


You ll need to submit a Request for Change of Program or Place of Training VA Form 22 - 1995. You can complete this form online now. Complete VA Form 22 - 1995 online


You ll need to submit a Dependent s Request for Change of Program or Place of Training VA Form 22 - 5495. You can complete this form online now. Complete VA Form 22 - 5495 online


What information do I need to complete my request?


You ll need your : Social Security number VA file number Bank account direct deposit information


You ll also need basic information about your : Service history Education or training plans and goals Current or former school or training program and the new school or training program you plan to attend


If you re the dependent of a Veteran or service member , you ll also need that person s : Social Security number or VA file number Basic service history information


Are there other ways to submit my request?


Yes. Follow the steps below to submit your request by mail, in person, or with the help of a trained professional.


Download the form you ll need : Download VA Form 22 - 1995 for Veterans and service members PDF Download VA Form 22 - 5495 for dependents PDF


Fill out the form and mail it to the VA regional claims processing office that s in the same region as your school. See a list of regional claims processing offices


Go to a VA regional benefit office and ask a staff member to help you. Find a VA regional benefit office near you


Or work with your school s certifying official. This person is usually in the Registrar or Financial Aid office at the school.


You can work with a trained professional called an accredited representative to get help requesting a change to your benefits. Get help submitting your request


Substance use treatment for Veterans


If you re struggling with substance use problems , you re not alone. Many Veterans have problems with the use of alcohol, tobacco, street drugs, and prescription medicines. We re here to help. Find out how to get support for substance use problems through VA.


What services does VA provide for Veterans with substance use problems?


We provide many options for Veterans seeking treatment for substance use problems ranging from unhealthy alcohol use to life - threatening addiction. The services we offer you depend on your specific needs.


We offer proven medication options, like:


to stop substance use safely, and services to get stable Medically managed detoxification to reduce cravings like methadone and buprenorphine for opiate addiction Drug substitution therapies and newer medicines Nicotine replacement or other medicines for stopping tobacco use


We offer counseling and other therapy options, like:


Short - term outpatient counseling Intensive outpatient treatment Marriage and family counseling Self - help groups Residential live - in care Continuing care and relapse prevention making sure you don t slip back into the same substance use problems Special programs for Veterans with specific concerns like women Veterans, returning combat Veterans, and homeless Veterans


We also offer treatment and support for health conditions that can be related to substance use problems, like:


Posttraumatic stress disorder PTSD Depression


Learn more about treatment programs for substance use problems


How do I access VA services for substance use problems?


The VA health care program covers services to treat substance use problems. To access these services , first apply for VA health care. Apply for VA health care


Once you ve signed up : If you have a VA primary care provider , talk to them about your substance use. Your provider can help you get screened for substance use problems and related issues like PTSD or depression and can offer treatment and support as needed. If you don t have a VA primary care provider or have never been seen in a VA hospital or clinic : Find a Substance Use Disorder SUD program near you , or Call our general information hotline at 800 - 827 - 1000, or Contact your local VA medical center. Find a VA medical center near you If you served in Operation Enduring Freedom OEF , Operation Iraqi Freedom OIF , or Operation New Dawn OND , call your local VA medical center, and ask to speak to the OEF / OIF / OND coordinator. Find a VA medical center near you


What if I don t have VA health care benefits?


You may still be able to get care : If you ve served in a combat zone , get free private counseling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers. Find a Vet Center near you If you re homeless or at risk of becoming homeless : Visit our website to learn about VA programs for Veterans who are homeless. Learn about our homelessness programs Contact the National Call Center for Homeless Veterans at 877 - 424 - 3838 for help 24 hours a day , 7 days a week. A trained VA counselor will offer information about VA homeless programs, health care, and other services in your area. The call is free and confidential private. Call or visit your local VA Community Resource and Referral Center. Even if you don t qualify for VA health care , our staff can help you find non - VA resources you may qualify for in your community. Find your local Community Resource and Referral Center


Download our Guide to VA Mental Health Services PDF. Go to our Make the Connection website to hear stories from Veterans about their own experiences with overcoming drug and alcohol problems, and to get access to more resources and support. Visit Make the Connection Visit our self - help resources guide to get links to books, web resources, and mobile applications that have been reviewed and recommended by VA experts. Get self - help resources Visit the resources section of our VA website to find more trusted resources outside VA that can offer information and support. Find resources Download our Stay Quit Coach mobile app designed to help Veterans with PTSD quit smoking. We based this app on steps proven to work to help people quit smoking. It includes tools to control cravings and manage smoking triggers, messages to keep you going, medication reminders, and more. Get the Stay Quit Coach app


Fully developed claim for a VA pension


The Fully Developed Claim FDC program is the fastest way to get your VA pension claim processed , and there s no risk to your taking part in it. Just send in all your evidence, or supporting documents, when you file your claim. Participation in the FDC program is optional and won t affect your benefits. If you file a claim in the FDC program and we decide that additional documents exist that we need to decide your claim , we ll remove your claim from the FDC program and process it as a standard claim.


Learn more about the FDC program


FDC program


When turning in your claim under the FDC program , please send us all the supporting documents you have and provide information about supporting documents that you don t have. Fill out an Application for Pension. Application for Pension VA Form 21P-527EZ When you file your claim , turn in : All necessary income and net - worth information , and All private medical records you have that are related to your claim , and Information about any health records that are available at a federal facility, like a VA medical center or clinic Go to any VA medical appointments required to decide your claim.


Standard claim process


With a standard claim , you ll give us permission to gather evidence or records for you. You ll need to give us enough information about the evidence so we can request it from the right person or agency.


If a person or agency refuses to turn over the evidence, asks for money for the evidence, or can t get the evidence , we ll ask you to try to get the evidence or records. It s your responsibility to make sure we receive all requested records that aren t at a federal agency or office.


If you re claiming non-service-connected pension benefits


The evidence must show that you meet the requirements listed below.


This must be true :


Your net worth and income are within certain limits.


And at least one of these must be true about your service. You: Served on active duty for any length of time during a period of war and were discharged due to a service - connected disability , or Started on active duty before September 8 , 1980 , and you served at least 90 days either all at one time or combined over time on active duty with at least 1 day being during wartime, or Started on active duty after September 7 , 1980 , and you served at least 2 years or the full period for which you were called or ordered to active duty, with at least 1 day being during wartime. Some exceptions may apply to this longer minimum service requirement.


And at least one of these must also be true about your current situation. You: Are at least 65 years old , or Are a patient in a nursing home for long - term care , or Receive Social Security disability benefits , or Are unemployable because of a disability that doesn t go away , or Have a disability that doesn t go away and that makes it impossible for you to work , or Have a disease or disorder that we determine causes permanent and total disability


If you re claiming non-service-connected pension benefits with Aid and Attendance or Housebound benefits


The evidence must show that you meet at least one of the requirements listed below.


At least one of these must be true. You: Have corrected vision of 5/200 or less in both eyes , or Have contraction of the concentric visual field to 5 degrees or less , or Are a patient in a nursing home due to the loss of mental or physical abilities , or Need another person to help you with daily activities like bathing, eating, dressing, adjusting prosthetic devices, or protecting you from the hazards of your environment, or Are bedridden and have to spend most of the day in bed because of your disability


If you re claiming increased disability pension benefits based on being housebound


At least one of these must be true. You have a : Single permanent disability that s 100% disabling , and you re confined to your home, or Disability rated 60% or higher in addition to the disability that qualifies you for a pension


If you re claiming benefits for a disabled child


The evidence must show that the child, before turning 18 years old, became unable to support themselves due to a mental or physical disability.


Under the FDC program , we ll handle the evidence - gathering steps listed below.


We ll: that you identify and authorize us to get from a federal facility, like a VA medical center Request relevant records Schedule a health exam or get a medical opinion for you , if we decide we need it for your claim


With the standard claim process , we ll handle the evidence - gathering steps listed below.


We ll: that you identify and authorize us to get from a federal facility, like a VA medical center Request relevant records Schedule a health exam or get a medical opinion for you , if we decide we need it for your claim Make every reasonable effort to request relevant records that you authorize us to get that aren t at a federal facility. These may include records from state or local governments, documents from a private doctor, hospital records, or records from current or former employers.


You ll need to turn in the information and evidence at the same time as you file your claim.


Note: If you turn in additional information or evidence after you send in your fully developed claim , we ll remove your claim from the FDC program and process it as a standard claim. If we decide your claim before 1 year from the date we receive the claim , you ll have the rest of that 1-year period to turn in additional information or evidence to support your claim.


You ll need to turn in the information and evidence as soon as you can.


Note: You have up to 1 year from the date we receive your claim to turn in any information and evidence. If we decide your claim before 1 year from the date we receive the claim , you ll have the rest of the 1-year period to turn in additional information or evidence to support your claim.


Fill out an Application for Pension VA Form 21P-527EZ When you file your claim , you ll be able to upload all supporting documents and evidence, like your income information and any medical records related to your claim.


Special situations


If any of the below situations apply to you , you ll need to turn in the additional forms at the same time as you file your pension claim. If you re : Claiming non - service - connected pension with Housebound or Aid and Attendance benefits , you and your doctor will need to fill out a form called an Examination for Housebound Status or Permanent Need for Regular Aid and Attendance VA Form 21 - 2680. Download VA Form 21 - 2680 Note: If you re in a care facility, please also fill out a Request for Nursing Home Information in Connection with Claim for Aid and Attendance VA Form 21 - 0779. Download VA Form 21 - 0779 Claiming a child in school between the ages of 18 and 23 , fill out a Request for Approval of School Attendance VA Form 21 - 674. Download VA Form 21 - 674 Claiming benefits for a seriously disabled child , turn in all private medical records for the child s disabilities.


Check your VA claim or appeal status


Find out how to check the status of a VA claim or appeal online.


What types of claims and appeals can I track with this tool?


You can use this tool to check the status of a VA claim or appeal for compensation. Track your : Disability compensation including claims based on special needs like an automobile or clothing allowance Veterans or Survivors Pension benefits Special monthly compensation such as Aid and Attendance Dependency and Indemnity Compensation DIC to help pay for a Veteran s burial and funeral expenses Burial allowance


You can also use this tool to check the status of a claim or appeal for other benefits like these : VA health care GI Bill or other education benefits Vocational rehabilitation and employment A home loan Certificate of Eligibility COE A Specially Adapted Housing SAH or Special Housing Adaptation SHA grant Life insurance A pre - need determination of eligibility to be buried in a VA national cemetery


Can I use this tool?


To use this tool , you ll need to have one of these free accounts : A Premium My HealtheVet account , or A Premium DS Logon account used for eBenefits and milConnect , or that you can create here on VA.gov A verified ID.me account


Once I m signed in, how do I check my VA claim or appeal status?


Go to your " My VA " dashboard. You'll find the link for this dashboard in the top right corner of the page once you're signed in. Scroll down to the " Track Claims " section. There , you'll see a summary of the latest status information for any open claims or appeals you may have. Click on the " View Status " button for a specific claim. You'll go to a page with more details about that claim's status and supporting evidence. Evidence may include documents like a doctor's report or medical test results.


What kind of information will I learn about my VA claim or appeal?


You ll see where your claim or appeal is in our review process, and when we think we ll complete our review.


You can also view these details : you ve filed online Any evidence to support your initial claim we ve requested from you Any additional evidence Your claim type What you ve claimed Your representative for VA claims


Note: You can only upload documents online to support your initial claim. You can t upload documents online to support an appeal.


What if I don t see a document I sent to VA as evidence?


This may be because certain documents won t appear online.


You won t see documents that : You sent to us by mail or fax , or You brought to us in person , or We ve restricted to protect your or someone else s confidentiality privacy


Will my personal information be protected if I use this tool?


Yes. This is a secure website. We follow strict security policies and practices to protect your personal health information.


If you print or download anything from the website , you ll need to take responsibility for protecting that information.


You can call us at 800 - 827 - 1000. We re here Monday through Friday , 8:00 a.m. to 9:00 p.m. ET.


Totally disabled or terminally ill policyholders


If you have VA life insurance coverage and you become totally disabled or terminally ill , you may be eligible for certain benefit options. Your spouse may also be eligible for certain options if diagnosed with a terminal illness. Learn more about these options and how to apply.


On this page


SGLI extension for policyholders who become disabled Waiver of premiums for policyholders who become totally disabled Accelerated benefits for terminally ill policyholders


SGLI extension for policyholders who become disabled


Can I get a free extension of my SGLI coverage if I m disabled when I leave the military?


You may be able to keep your coverage for up to 2 years after the date you left the military if you meet both of the requirements listed below.


Both of these must be true. You re: Within 2 years of your separation date , and Totally disabled or have certain conditions


Find out if you qualify for the SGLI Disability Extension and how to apply


Waiver of premiums for policyholders who become totally disabled


A waiver of premiums means you won t have to pay your life insurance premiums the monthly payments you make to hold your policy. In most cases , premiums can only be waived up to one year prior to receipt of a claim.


You may be able to get a waiver of your life insurance premiums if you meet all of the requirements listed below.


All of these must be true : You have a mental or physical disability that prevents you from being able to hold a job , and You re covered under Service - Disabled Veterans Life Insurance S - DVI , and Your total disability happens before you re 65 years old but after the effective date of your life insurance policy , and Your total disability continues for at least 6 months in a row


There are certain exceptions to the above conditions. But if you think you re entitled to a waiver of premiums , you should apply as soon as possible and we ll let you know if you qualify.


You ll need to apply for these benefits as soon as possible after becoming totally disabled. We ll decide if you qualify , and we ll notify you of the decision.


To apply , fill out and sign a Claim for Disability Insurance VA Form 29 - 357. Mail it to the address listed on the form.


Download VA Form 29 - 357 PDF


Accelerated benefits for terminally ill policyholders


Eligible Veterans, service members, and covered spouses of service members can get accelerated benefits. With accelerated benefits , you can get up to 50% of the face value of your coverage in increments of $5,000 paid to you before death.


You or your spouse may be able to get benefits early if you meet both of the requirements listed below.


Both of these must be true : You have SGLI, Family SGLI, or VGLI life insurance, and You or your covered spouse has a written statement from a doctor saying you have or your spouse has 9 months or less to live


Note : Only the insured service member or Veteran may apply for accelerated benefits. No one may apply on their behalf. In the case of a terminally ill spouse , only the insured may apply.


Only the insured service member or Veteran may apply for accelerated benefits. No one may apply on their behalf. In the case of a terminally ill spouse , only the insured may apply.


Use the application form for the type of coverage you have :


If you re an SGLI or VGLI policyholder , fill out a Claim for Accelerated Benefits SGLV 8284. Download the Claim for Accelerated Benefits form


If you re still on active duty or you re a Reservist , turn in the form to your service branch. They will need to fill out part of the form.


If you re a Veteran , have your doctor fill out their part of the form, then send the completed form to :


The Prudential Insurance Company of America PO Box 70173 Philadelphia , PA 19176 - 0173


Or , fax the form to 877 - 832 - 4943.


If you re covered under Family SGLI , fill out a Claim for Accelerated Benefits SGLV 8284A. Download the Claim for Accelerated Benefits form


You ll need to fill out one part of the application , and your doctor will need to fill out another part of it.


We pay the remaining amount of the face value of the insurance policy to your designated beneficiary or beneficiaries the people you ve picked to get the money from your policy upon your death. In the case of a terminally ill spouse , we pay the rest of the insurance policy to you upon your spouse s death.


Learn more about VA life insurance


Read chapter 5 of the Servicemembers and Veterans Group Life Insurance HandbookContact the Office of Servicemembers Group Life Insurance OSGLI


The Affordable Care Act (ACA) and your VA health care coverage


The Affordable Care Act ACA also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination. Find out what you need to know about the ACA and your health coverage.


Do I still have to pay a penalty if I don t have health insurance?


You don t have to pay a penalty if you don t have health insurance in 2019 or any year after that.


Through the end of 2018 , the ACA required all U.S. taxpayers to have health coverage that met a minimum standard called the minimum essential coverage requirement unless they qualified for an exemption due to certain life events, financial status, or other factors. This meant that if you had affordable health coverage options, but chose not to buy health insurance, you would have to pay a fee when filing your taxes. This fee was known as an individual shared responsibility payment. It was also sometimes called the penalty, fine, or individual mandate.


Congress changed this part of the law for plans starting in 2019 and after. The individual shared responsibility payment no longer applies starting in plan year 2019 for which you ll file taxes in April 2020.


Note: If you didn t have coverage or an exemption in 2018 , you may still have to pay a fee when you file your 2018 taxes in April 2019. Go to HealthCare.gov to learn more about exemptions


Does my health coverage through VA meet the ACA s minimum essential coverage requirement for 2018?


Your health coverage meets the minimum essential coverage requirement for 2018 if you were signed up for one of the programs listed below. If you were covered under one of these programs in 2018 , you won t have to pay the fee when you file your 2018 taxes.


To qualify , you must have been enrolled in one of these programs :


The VA health care program , or


The Civilian Health and Medical Program of the Department of Veterans Affairs CHAMPVA , or


CHAMPVA through the Program of Comprehensive Assistance to Family Caregivers , or


The Spina Bifida Health Care Benefits Program , or


that provides minimum essential coverage A Department of Defense TRICARE plan


Does the ACA change my VA health benefits?


No. The health care law doesn t change your VA health benefits or your out - of - pocket costs.


If I m not signed up for a VA or Department of Defense health care program, how do I get health coverage for 2019?


You may be able to get coverage through the Health Insurance Marketplace. Open enrollment for 2019 is over. But you can still enroll or change plans if you have certain life changes or qualify for free or low - cost coverage through Medicaid or the Children s Health Insurance Program CHIP. Go to HealthCare.gov to find out if you can enroll or change your plan


VA mental health services


Find out how to access VA mental health services for posttraumatic stress disorder PTSD, psychological effects of military sexual trauma MST, depression, grief, anxiety, and other needs. You can use some services even if you re not enrolled in VA health care.


Get free mental health care for a year after separation no matter your discharge status, service history, or eligibility for VA health care.


If you need support for a specific mental health problem or if you re having problems sleeping , controlling your anger , or readjusting to civilian life you are not alone. And we can help.


To access free VA mental health services right away : Call or walk in to any VA medical center anytime, day or night. Find your nearest VA health facility Call or walk in to any Vet Center during clinic hours. Find your nearest Vet Center Call us at 1 - 877 - 222-VETS 1 - 877 - 222 - 8387. We re here Monday through Friday , 8:00 a.m. to 8:00 p.m. ET. If you have hearing loss , call TTY : 1 - 800 - 877 - 8339.


You don t need to be enrolled in VA health care to get care. Learn more about accessing VA mental health services