# Concept: Commodity Trading — Variant 32 (Variant for commodity_trading domain) ## Priority Levels 1. **Critical (P1)**: Time-sensitive, perishable, or contractual deadline - SLA: Ship within 4 hours, deliver within agreed transit time - Routing: Fastest available, cost secondary 2. **High (P2)**: Important but with 24-hour buffer - SLA: Ship within 24 hours - Routing: Balance speed and cost 3. **Standard (P3)**: Normal operations - SLA: Ship within 48 hours - Routing: Cost-optimized 4. **Low (P4)**: Non-urgent, can be batched - SLA: Ship within 5 business days - Routing: Maximum cost efficiency ## Automatic Escalation Rules - P3 becomes P2 if within 48 hours of contractual deadline - Any shipment with customs hold automatically becomes P1