feedback_id,user_pseudo_id,session_id,market_region,country_code,language,timestamp,experience_dimension,rating,feedback_text,device_type,source_channel
F-BCQ05IYO0X7G,635fae4d466d1961,a1003ac0ad5072c0,France,FR,fr-FR,2026-08-13T05:48:46+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-5M4VZ3C564OA,4e21191eba891c2a,0d237cd897baa1fb,United Kingdom,GB,en-GB,2026-08-12T16:42:22+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. I use the site a few times a week on my phone.,desktop,mobile_app
F-KE3PVLVO2U0S,b3ef26982ae2181a,46b46615cbb4ae5b,United Kingdom,GB,en-GB,2026-08-12T17:20:31+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",tablet,website
F-FCDP1D65DF07,63aa23f07500094d,6588aa7836f87430,France,FR,fr-FR,2026-08-13T05:52:51+00:00,search_relevance,1,"La pertinence est mauvaise, aucun résultat ne correspondait à ma demande. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-2HPIM53JITFO,5f09e23311e74e24,23d4e9348f436a01,United Kingdom,GB,en-GB,2026-08-13T04:33:01+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",tablet,mobile_app
F-2TPFGNLCWANI,da208a0412ca72f5,1c3c0871537549d4,Germany,DE,de-DE,2026-08-12T22:03:07+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,website
F-LUF85S7S5DVV,db66739d5d0e4257,47c2bcf14e5993dc,France,FR,fr-FR,2026-08-13T12:34:34+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,mobile_app
F-THKKDC1YS76F,1589c9ad43038524,4bd9068088c173a8,France,FR,fr-FR,2026-08-12T22:34:30+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-39WOE71WAVV3,1ca6ef26328ca7d7,decfcc11613d8902,France,FR,fr-FR,2026-08-13T02:43:08+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-8V8OIBZVLT4B,10f8041967b18537,2fdc2cc975824ab3,France,FR,fr-FR,2026-08-13T02:59:56+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",mobile,website
F-S8O2VF2RNDW9,112f719fdc6a2ef2,17d6ab177c979bb0,United Kingdom,GB,en-GB,2026-08-12T22:27:30+00:00,search_relevance,4,The search function understands what I type and returns great matches.,tablet,mobile_app
F-50JOSE599YO6,8e5ecc35722c5bac,18b5fc10f764e494,Germany,DE,de-DE,2026-08-13T08:00:04+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich bestelle mehrmals pro Woche über die Website.,desktop,customer_service
F-4QKMVXMAMXC5,0905d8cd40524d9d,c8e66bed0516aa6b,Germany,DE,de-DE,2026-08-13T10:34:56+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",mobile,customer_service
F-E67MGUPFUZQ6,2501b16660c5a9a1,5deafd258cfaf38e,Germany,DE,de-DE,2026-08-12T16:35:33+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-QWHRKC198NG9,2717c1b27635ac4c,eadf509591ab2d84,United Kingdom,GB,en-GB,2026-08-13T06:09:15+00:00,page_load_speed,1,The site kept spinning during the sale and pages timed out. I would recommend the store to friends and family.,mobile,mobile_app
F-N7MNUXX95DY0,fd4ba351023f5a82,c7ec959a7703fb96,France,FR,fr-FR,2026-08-13T11:25:08+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,mobile_app
F-429O4UL4XK7N,3ef31b51cfb9ccc0,04efd5fa3931d224,United Kingdom,GB,en-GB,2026-08-13T05:15:43+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off. The mobile app is my preferred way to order.,desktop,customer_service
F-TYBAT47LVZ3N,7bbb7548882eeb3d,340ecb12ff1a0075,United Kingdom,GB,en-GB,2026-08-13T07:17:23+00:00,search_relevance,5,The search function understands what I type and returns great matches.,desktop,website
F-F232FN3X6DDX,8ce03eda97a86152,b4144b6bc7bac51f,France,FR,fr-FR,2026-08-12T21:01:50+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,desktop,mobile_app
F-QYPKVP5OVHV9,0cea45ca878b0530,69c2eab0bc091e97,France,FR,fr-FR,2026-08-13T09:14:21+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,mobile_app
F-B7SHB1PXJ3RR,d0a3d9f0ae3f13df,2201e6e961740573,France,FR,fr-FR,2026-08-12T17:29:42+00:00,after_sales_support,1,"Le service après-vente est inutile, personne ne répond à mes e-mails. J'utilise surtout l'application mobile pour commander.",tablet,customer_service
F-07CCFJAH8MZK,3a54cbc900b81749,bfd4509063fc4b7d,France,FR,fr-FR,2026-08-13T09:14:21+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",mobile,mobile_app
F-KD7PD6G9Z77Y,3e98ff77a9778cb7,c9dafe9a46644fc6,France,FR,fr-FR,2026-08-13T02:43:49+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,website
F-IU7MJH64LC0D,d916d112868651b3,42e35b480ce2c0d1,Germany,DE,de-DE,2026-08-12T14:10:33+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-VRMGW8Z4RIG0,8aeff75afa318e14,c3df124f436c568a,Germany,DE,de-DE,2026-08-12T17:12:56+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,mobile_app
F-RVTL88ILU3AL,08fe1795dddb8d8d,a70b136ef336662a,United Kingdom,GB,en-GB,2026-08-12T18:45:13+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. I would recommend the store to friends and family.",desktop,mobile_app
F-I3QOU8HGCZSJ,1a38c6b7844d6b4a,552b0e8e36992952,Germany,DE,de-DE,2026-08-13T09:11:59+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,mobile_app
F-R5A1AQ83IQJI,d1fae211dde4534d,a5870f512017a529,Germany,DE,de-DE,2026-08-12T23:27:23+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-NPVSFP7V87TC,c1e42d570d1dfd05,d271aef575d8841b,United Kingdom,GB,en-GB,2026-08-12T19:35:59+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. I use the site a few times a week on my phone.,mobile,website
F-DKQO56GEBLL3,390d022e8e3a5e5d,f590697ab3a78ec6,Germany,DE,de-DE,2026-08-13T12:33:10+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-S3QMLWYHP6LJ,b0f61db4c7e78112,28caf8c15c439a06,United Kingdom,GB,en-GB,2026-08-13T13:09:07+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,desktop,customer_service
F-7KXX2SJYW9KH,2e62f82d80e2bad9,b3ba6285dd247557,Germany,DE,de-DE,2026-08-12T22:25:05+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen.,mobile,mobile_app
F-2M7GR86DPTQA,f68bb56930ee9585,6398a58f9694709e,Germany,DE,de-DE,2026-08-12T21:18:47+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,customer_service
F-HS47UN3YCBZ6,0ce3a3d76e224df5,62ae853cb20a0a1e,United Kingdom,GB,en-GB,2026-08-13T07:12:34+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,website
F-X501Q9T7AGY0,cb9f24bfb95cdff1,4f13bdfa3d2e4616,Germany,DE,de-DE,2026-08-12T21:42:19+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,website
F-DPV18G21DW0W,447a919482e450dc,6ef45d7505e2231a,United Kingdom,GB,en-GB,2026-08-13T07:29:13+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. I use the site a few times a week on my phone.",mobile,website
F-EFD0GW6V574B,ad3d9fda65fcf116,fb5053a3bb7c3ad5,Germany,DE,de-DE,2026-08-12T19:38:18+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-F6YA6LY3LRMG,0b097456dc27259e,8cf2e386705363e2,United Kingdom,GB,en-GB,2026-08-13T11:53:19+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy. The mobile app is my preferred way to order.",mobile,mobile_app
F-7WJDXZOJLTWS,a9fcd5cab1d13586,294204aaf97e455b,United Kingdom,GB,en-GB,2026-08-12T21:58:14+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,mobile_app
F-7GMBBN2JCX36,204b675311ca55db,2f78ba98748a8f68,Germany,DE,de-DE,2026-08-12T14:55:43+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,mobile_app
F-96V0U2XMEQA6,9f833c7631a7bca6,dddcff057c910fc8,United Kingdom,GB,en-GB,2026-08-13T06:49:13+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. The mobile app is my preferred way to order.,mobile,website
F-P4V93Z2PUXIC,764e46d5588ad5a4,98eb0a968590d111,France,FR,fr-FR,2026-08-12T18:26:19+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-OKXTDINN5HBH,2a3030c4463e00aa,c1dc4b9b1f0d3fdf,France,FR,fr-FR,2026-08-13T02:08:17+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,website
F-I368OKOEV01W,e16a3f09cb38b5e0,f29c66d3ab503af8,United Kingdom,GB,en-GB,2026-08-13T03:57:44+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,customer_service
F-ZITB5ITZL6D6,5e34794d783510bc,58fa7f1088051cf7,France,FR,fr-FR,2026-08-12T15:27:42+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,tablet,website
F-4Z1GIYWALP43,18c8d992574909da,a92f94f0ae19aefb,United Kingdom,GB,en-GB,2026-08-13T13:08:29+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",tablet,mobile_app
F-9H5LFXI3EHKT,1480d4cbba8462f7,eea404ed7f66e68f,Germany,DE,de-DE,2026-08-13T11:27:39+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,mobile_app
F-XDNHZ7OK0521,147615b5ce12193a,dfa347d9be99b04e,United Kingdom,GB,en-GB,2026-08-13T00:28:42+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. I would recommend the store to friends and family.,tablet,customer_service
F-C70ACL8PK4BM,f1e819e3b4caa9db,38c1a34abb19f88f,France,FR,fr-FR,2026-08-12T23:14:13+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-IUDAN6WV8W8W,a730856dc1049609,8149f7a344161aae,France,FR,fr-FR,2026-08-12T15:08:40+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-A7F3Q28YZN0I,94c1c4e010c8c2af,499ab0c5388b39c9,France,FR,fr-FR,2026-08-13T08:33:06+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",desktop,website
F-NE16PQQR9WTN,e6c21c962f3232ab,faccfe842d930ed0,United Kingdom,GB,en-GB,2026-08-12T23:15:22+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-R3XZPA8TR4EK,8502861a6cdbd4f9,490454494f406df4,Germany,DE,de-DE,2026-08-13T08:00:23+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen.,tablet,customer_service
F-0UAF7INWGWRM,76809929f7ff2db0,01915d4182ae97ad,United Kingdom,GB,en-GB,2026-08-13T08:15:02+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish. I would recommend the store to friends and family.,tablet,customer_service
F-USHQ98W4BH49,99f451334cc5e69d,de3caaf6ca8966bf,France,FR,fr-FR,2026-08-12T20:44:26+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-LRP66K73O8JC,14e9b79904f30def,59f5387e469ba4ab,United Kingdom,GB,en-GB,2026-08-12T21:33:14+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history.",tablet,customer_service
F-S4CZOMPWKJVQ,76a83d9abead1502,89fad7eab226c1c3,France,FR,fr-FR,2026-08-12T21:32:10+00:00,page_load_speed,1,"Les pages produits sont très lentes en 4G, c'est frustrant.",desktop,website
F-7A42OM030T49,d417802ee3c923cc,e77d835af48cfe30,France,FR,fr-FR,2026-08-12T19:39:54+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-78HM6D0NTWLF,6e4b4bfbef13d276,2ffe553a87d99897,United Kingdom,GB,en-GB,2026-08-12T21:15:24+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock. I would recommend the store to friends and family.",mobile,customer_service
F-CUJWI1HF4XP7,6b48eba5bbf46074,19aad2342bd928cd,Germany,DE,de-DE,2026-08-12T14:15:47+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-GFA5FK2FAY9V,410a75f07d4eccb6,7ad70f026ed95168,France,FR,fr-FR,2026-08-12T18:49:09+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,customer_service
F-X53OJW2Y37W5,e7bcf729aba09931,54ae3fe98fc5659d,United Kingdom,GB,en-GB,2026-08-13T04:35:40+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,mobile_app
F-6TZ06ZXSLX71,2ae996ad5c63b4ff,7d6cf0c40c688ac4,France,FR,fr-FR,2026-08-13T09:05:08+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je fais mes achats surtout pendant les ventes du week-end.,tablet,customer_service
F-2AGGZ7F9S3D4,0dfaba2fe9b815e6,c95e2cb57c58d3ac,France,FR,fr-FR,2026-08-13T09:19:13+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-ZLHUO5V179JY,650112978e4fc511,b0b1d2397c25ebe7,United Kingdom,GB,en-GB,2026-08-13T01:15:55+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,desktop,customer_service
F-YJPM3CKOSX6R,16ad2e334e2fc51b,d7f3548b9a828191,France,FR,fr-FR,2026-08-12T17:59:54+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,tablet,website
F-6311WD7G0MLC,f7dded6602337381,d7960f3ea5434872,Germany,DE,de-DE,2026-08-13T07:57:18+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-MV5MWVE4YDAB,fa3c268f2adfab72,fc98b88a42c763fb,France,FR,fr-FR,2026-08-13T07:02:21+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,desktop,website
F-DQJ39UBGDCO0,f5670f719beaa8d9,73b58b37b95912d6,Germany,DE,de-DE,2026-08-12T19:41:14+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-UI96URP892CA,eb007b8edf3ead20,d645e04e6334eccd,Germany,DE,de-DE,2026-08-13T08:45:36+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich bestelle mehrmals pro Woche über die Website.,desktop,mobile_app
F-WL2WBIM46XUD,ce1e33ba6ec3f30b,0868f480b1debe67,United Kingdom,GB,en-GB,2026-08-12T18:05:35+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",tablet,customer_service
F-CXODWOF0BOEV,217a1c7304e67b09,4df49ef7ed73f0b1,Germany,DE,de-DE,2026-08-13T04:58:39+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-7T8YDOB0DFPW,9896c844c13636e9,4ec22e36231db79f,Germany,DE,de-DE,2026-08-12T15:38:46+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,mobile_app
F-SP71NHKOK8AK,0f1e92a8d0bfbc17,424e6435ea4f59e9,United Kingdom,GB,en-GB,2026-08-13T05:17:00+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",mobile,mobile_app
F-ZM0NOTSWUWN3,646580ee06da19d1,52eab160f200e5c5,United Kingdom,GB,en-GB,2026-08-13T06:35:12+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything.,mobile,customer_service
F-V2GS2BHR7MN6,9c2c0b6fe2b20a08,fa68f67eca09624e,Germany,DE,de-DE,2026-08-13T00:31:42+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-424Z0WQMDV78,42a7fea3957c0d04,d729954d498ba429,Germany,DE,de-DE,2026-08-12T21:29:48+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,customer_service
F-U59OSI01AF4G,907f3a189c236c33,d1f561db7e471117,United Kingdom,GB,en-GB,2026-08-12T18:34:36+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. I would recommend the store to friends and family.",desktop,website
F-KVYECPXUKXJU,9f2b7ac3b1b62174,7c94a83d645488ab,Germany,DE,de-DE,2026-08-13T01:54:24+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Das ist meine zweite Bestellung in diesem Monat.,tablet,website
F-50PMT7XKILDM,2bfe1eb133a20487,a32601cf22875388,Germany,DE,de-DE,2026-08-13T11:56:32+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,customer_service
F-7L9LZ81TYX6Z,22ce08a32ff79d03,efcf6959b9950c37,United Kingdom,GB,en-GB,2026-08-13T00:55:45+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,desktop,mobile_app
F-UQUFH5R41IPL,4c4179e6b3a22b57,c5353fdf64b0cc74,United Kingdom,GB,en-GB,2026-08-13T07:32:47+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,website
F-DGUOOC4XH1KQ,57b303ba2373e954,7ac294b39175b207,Germany,DE,de-DE,2026-08-12T22:16:25+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-AIGMW30FZDQW,60d18f30864835ee,df382a1e7a85f0da,France,FR,fr-FR,2026-08-13T13:27:50+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-9A7IP0JKZYN3,ed9372ce57eb63a6,41542a35c7712f30,France,FR,fr-FR,2026-08-13T08:51:03+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,website
F-3R4OY78ZQWRL,cc50f3f34fb2787b,39bdfd45271a8023,United Kingdom,GB,en-GB,2026-08-13T06:14:16+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,customer_service
F-HGCPPWQ1JRL1,cd54e6bd723727a4,bce8712e4e7890b2,United Kingdom,GB,en-GB,2026-08-13T10:15:29+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",tablet,website
F-W0L4CU9LCS69,004e120b48fa1906,c5e8b3eaa47e9531,Germany,DE,de-DE,2026-08-13T00:22:10+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",tablet,mobile_app
F-TJGNTRZC046Y,94119fcab507c6e8,b14c3e654f27e0f9,Germany,DE,de-DE,2026-08-13T03:05:46+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,customer_service
F-TEWYIPEHV88B,a0f141e1ab3dccc9,e49fcdfe0f72d479,France,FR,fr-FR,2026-08-12T21:50:54+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,website
F-U70R61S97DM9,17f90b7e97960143,d9b7f1717609fe58,France,FR,fr-FR,2026-08-12T22:50:53+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,mobile,customer_service
F-AD6YJDN86F5H,5739ea74ddd664f5,efb182d74d0b72be,Germany,DE,de-DE,2026-08-13T12:09:34+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,website
F-1D0VQ09Q5HNX,cb526582a1407f30,6d7b0e3f0e396d89,Germany,DE,de-DE,2026-08-12T23:39:08+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-YUSVYHGV9E8W,f7dc3408c83a9448,43f4f5f3ca9a2954,France,FR,fr-FR,2026-08-12T14:26:23+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",mobile,website
F-6V2FSC889TFF,d6fbd49bab2f3942,2c60d1cc76ba2422,France,FR,fr-FR,2026-08-12T20:27:03+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,tablet,customer_service
F-IO2UASSOOKXZ,f5818875251b85a6,14079b6ad8c697c2,Germany,DE,de-DE,2026-08-13T09:55:31+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,website
F-ZWBYRL3U9R0C,f89b3f442210672d,70ae7b7ab5e4bc2d,France,FR,fr-FR,2026-08-13T03:18:11+00:00,after_sales_support,1,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",tablet,customer_service
F-EVLYP65S9USE,bcc76b796f863487,8a3ecd03d570f5aa,France,FR,fr-FR,2026-08-12T15:56:49+00:00,delivery_experience,1,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je recommande volontiers cette boutique à mes proches.,mobile,customer_service
F-98DBOGBI8TGM,e110f522967dc61a,ea2aa1be525b97ce,Germany,DE,de-DE,2026-08-13T03:28:28+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte.,tablet,customer_service
F-NND7901ZSQKI,4dc82b0aa682615d,d05a0d4b13250d91,Germany,DE,de-DE,2026-08-12T17:42:04+00:00,delivery_experience,1,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,desktop,website
F-U4FWTIOD5SFA,48b40a09da4e61b7,3eda65ef5d5beb8c,Germany,DE,de-DE,2026-08-13T08:57:01+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",mobile,website
F-IKZZJVERM75W,599ea7d1f188ea0d,6b6707298985bac9,France,FR,fr-FR,2026-08-13T09:25:42+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,desktop,mobile_app
F-7FQ47P8E3Z19,68c93e4469189db2,9b7809037de4058e,France,FR,fr-FR,2026-08-12T22:47:44+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,tablet,customer_service
F-HS83HE23V002,26fca20cd056924a,30042372bfe69cd6,United Kingdom,GB,en-GB,2026-08-13T06:46:28+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,tablet,mobile_app
F-NP5J3558MFOS,660db1794378208a,b4d4aeb596e919d3,United Kingdom,GB,en-GB,2026-08-13T10:31:55+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,mobile_app
F-CBTXRDRIIYYD,55b564e167c8eaf7,702fec42d6434221,France,FR,fr-FR,2026-08-13T00:51:15+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,tablet,mobile_app
F-83KP5TUAWQYZ,2306c123c75bb46b,efea5c65877b81df,Germany,DE,de-DE,2026-08-12T23:29:34+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",desktop,website
F-POWW9IH6DFY8,8e209dc3bf5e0631,1b0a29e85166af47,Germany,DE,de-DE,2026-08-12T22:15:23+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-XONKBSOZ83IN,83852811b5ec910e,f423afe57f1d68fe,France,FR,fr-FR,2026-08-12T18:31:01+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-XP4RQJ42N7P3,aa160fd14c180bb8,d0bea16aabb85750,Germany,DE,de-DE,2026-08-13T07:57:01+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-IZ3LEL31KNT5,d65c50aea9a87a13,b11fba545d78cc02,United Kingdom,GB,en-GB,2026-08-13T01:44:01+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. This is the second order I have placed this month.,mobile,website
F-O4OYUG676KDY,c90a2604c2eb7173,573e6b06718e6d3a,Germany,DE,de-DE,2026-08-13T11:36:17+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,website
F-9MIZU0I7SYXV,fa843fc78bdadf4a,6abc2de83f96f78b,France,FR,fr-FR,2026-08-13T00:26:29+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,desktop,website
F-7QZRKB261Z1J,15f16f2b8c68aef0,65bf28132cdd2606,France,FR,fr-FR,2026-08-12T15:39:16+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,mobile,customer_service
F-YY2DY57IGI1I,4fa36ea7b52732a1,2f8fece3860c3031,United Kingdom,GB,en-GB,2026-08-12T18:03:46+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",desktop,website
F-HOPFVCDBY2AH,e62ea9eaa0832dc4,aa2cb932667ea8c8,United Kingdom,GB,en-GB,2026-08-13T10:58:25+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. I mainly shop during the weekend sales.",mobile,customer_service
F-44HE73CSMXR2,e958241e87406359,bd2591b5ac4feec4,France,FR,fr-FR,2026-08-13T10:56:02+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. J'utilise surtout l'application mobile pour commander.",desktop,website
F-X9PXX87QOV7U,18cefe36f0870f6b,70ef8c2d8ac12289,France,FR,fr-FR,2026-08-13T01:27:30+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,desktop,website
F-YSD1UI1RQTN0,ea6f155a3c6d9e01,5043d17e88d28ee5,Germany,DE,de-DE,2026-08-13T06:15:00+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-431JAZKX0I53,37f70f9ab5407497,074449325da360b9,Germany,DE,de-DE,2026-08-12T19:27:56+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-IDHKRC27ZCNK,4020f2a788920355,b9eed808298838b8,Germany,DE,de-DE,2026-08-13T08:19:28+00:00,product_recommendations,1,Die Empfehlungen sind generisch und uninteressant. Das ist meine zweite Bestellung in diesem Monat.,desktop,website
F-B6EUV7R2DKSA,15a604a6243c86a1,50d2b875fda6b566,France,FR,fr-FR,2026-08-13T08:39:18+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,mobile_app
F-JDKGWVKMT7AB,006289e9d5fddcf4,82814614f3b3cf88,France,FR,fr-FR,2026-08-13T05:27:31+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,mobile_app
F-CXTQ00EA62SL,b26434fe50f62d4a,e2c6f4b8d3e6d766,Germany,DE,de-DE,2026-08-13T01:23:12+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-9FDSG7VCCI2Y,5b73b52b5ff719bf,19b5ea1cf488cf2b,France,FR,fr-FR,2026-08-12T20:08:35+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,mobile_app
F-2WXYL1W4VKAM,5df2fdb5d5cbf7e0,4688b9acbfcc0a0a,France,FR,fr-FR,2026-08-12T14:04:08+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,customer_service
F-WKLNMR0Z4FAQ,61083a123819c35c,e905f063ad6695cd,France,FR,fr-FR,2026-08-12T15:11:17+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,tablet,mobile_app
F-HPJTP8W20QSF,4daf777390466ce0,c4f610cb97182e4c,United Kingdom,GB,en-GB,2026-08-13T00:21:26+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly. This is the second order I have placed this month.",tablet,customer_service
F-QRRN7EWYH11C,2c6d22ff08183002,0a223fff0ca6f288,France,FR,fr-FR,2026-08-13T12:17:53+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",desktop,website
F-0YXKU9GXT0EW,7a8f7085f7209196,ebb7482f0a2f5e94,United Kingdom,GB,en-GB,2026-08-13T07:17:55+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",tablet,mobile_app
F-R6Q1L5D81BZE,56e4181b04ce7813,d64b0849f6843b07,France,FR,fr-FR,2026-08-12T22:24:01+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,mobile_app
F-8WPZP04UPL66,6be92e00c2d16bd3,26cb7a475dea1f0a,Germany,DE,de-DE,2026-08-13T07:32:33+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,website
F-4134DEZGOKMZ,296d90b44d8a2f1a,cf68c2bd3a8f8c0e,France,FR,fr-FR,2026-08-12T15:18:19+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,website
F-B7T69JWSNIGU,44187d29c66bd8ff,2346c04eb9615d02,United Kingdom,GB,en-GB,2026-08-13T04:35:52+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. The mobile app is my preferred way to order.",mobile,website
F-DUB49KTLPC29,00921ecf51112725,22eb8b98d84aa256,France,FR,fr-FR,2026-08-13T13:42:31+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-TLR4TSGFQFU0,523d964d97f4242f,caf03b492adedce5,France,FR,fr-FR,2026-08-13T09:40:25+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",tablet,website
F-VR3UU2F5K6TQ,ffd4302204de042a,876ad13935e43b13,France,FR,fr-FR,2026-08-12T23:39:46+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,website
F-2TGMMYUPI17E,7dbfdcbef0949ab8,b5d9c24d147b1387,France,FR,fr-FR,2026-08-13T12:24:41+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",mobile,website
F-6H1AQLVXVM36,eb880108598ff8bb,67f0f2df92793cbc,United Kingdom,GB,en-GB,2026-08-12T13:54:46+00:00,search_relevance,2,"Search relevance is poor, none of the results matched my query. I would recommend the store to friends and family.",desktop,customer_service
F-WN71XRQQ7SDP,77ce3b4eb08d0327,1b24a61c1cdae251,France,FR,fr-FR,2026-08-13T01:26:33+00:00,page_load_speed,1,"Le chargement est vraiment lent, les images arrivent trop tard.",tablet,customer_service
F-ECGAWTKWBE4D,4236a7e69a9ff55c,ea0d3933fbafd846,United Kingdom,GB,en-GB,2026-08-12T14:06:40+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,mobile_app
F-OBFMUGB6O2B7,20d034c24988bad9,f34f3b828eaf3d44,United Kingdom,GB,en-GB,2026-08-13T07:35:39+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",mobile,mobile_app
F-18C5OWVHUEGD,1301082f01642e8a,cac664494def81d4,France,FR,fr-FR,2026-08-12T18:50:41+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,desktop,customer_service
F-FIBTNZXC8VTH,8cbd44b40bf57e35,976dd8a055b38a54,France,FR,fr-FR,2026-08-12T23:10:30+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,mobile_app
F-7U3O9N2FMJ8T,0715028539410b6f,3dd3a9b742f48f83,France,FR,fr-FR,2026-08-12T15:25:02+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,mobile_app
F-TIIXI5B9N59L,46d76e8b34690269,6175c57467118758,Germany,DE,de-DE,2026-08-13T02:53:37+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",mobile,mobile_app
F-X5O4IAZ06XYM,43faf1f6dea6e074,2190dc21a8edd860,France,FR,fr-FR,2026-08-12T14:31:41+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,desktop,customer_service
F-SQYNACR1FRGO,3acfd6478fee075e,c17fddc6f7ea887d,France,FR,fr-FR,2026-08-13T05:03:47+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-21W51HNWV9XZ,db87aac88f7de373,898534daab4a52ee,France,FR,fr-FR,2026-08-13T08:54:57+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,mobile_app
F-PTMUH2EGJVOR,86f18c7a9f2e8abe,e582c6ba43f1a90c,Germany,DE,de-DE,2026-08-13T04:09:31+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,website
F-VT8COYNE345V,28968e8aa0e01a38,694d89b1613f861f,Germany,DE,de-DE,2026-08-13T07:25:49+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,mobile_app
F-5H38GHEY0OFV,e4dd528d4b97b203,9c93131945d9e97f,United Kingdom,GB,en-GB,2026-08-12T15:49:33+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. The mobile app is my preferred way to order.",desktop,customer_service
F-HYDD6RCRBQRK,74aba3ffd39b3266,072ae2d3d8a1fd27,Germany,DE,de-DE,2026-08-13T02:53:33+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,website
F-QBB14GJ9RVKW,1a967feeb89cac05,5547781226b70b5a,France,FR,fr-FR,2026-08-13T10:40:20+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,mobile,mobile_app
F-LNXWEG04D8OO,5d631894e1774e69,d46303e347aacb79,Germany,DE,de-DE,2026-08-12T15:57:23+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-L1SQKPAXWU9B,93412fd409e3beda,0904576b249b9632,United Kingdom,GB,en-GB,2026-08-13T00:54:56+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,desktop,customer_service
F-GK3QGB6MMRRP,c0d7223c1feb00b4,076b7c91dc9c1044,Germany,DE,de-DE,2026-08-13T03:19:11+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-UEO25VI3UTOP,6a52e505a6fa5775,9820137ada15c2d8,France,FR,fr-FR,2026-08-13T10:15:04+00:00,delivery_experience,5,Livraison rapide et livreur très aimable. Je recommande volontiers cette boutique à mes proches.,mobile,mobile_app
F-30SYEMBTJUH0,c71026da509d0e8b,2586b8ca5b60fcad,Germany,DE,de-DE,2026-08-12T23:48:28+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,customer_service
F-5I0WFJ97R5LB,37c51947bf89c457,be643c610033ca57,Germany,DE,de-DE,2026-08-13T11:36:13+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,website
F-AUATWBR65HOX,e4acc6aa722d4e43,4e1e8d09d8cd44a1,Germany,DE,de-DE,2026-08-13T03:45:32+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,customer_service
F-TCW48YT7C3H0,95af69ec4d3d8ac6,b908e5d5d9851573,France,FR,fr-FR,2026-08-13T08:15:44+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-OSUWISNFN455,e10f0fda275d755e,728f72aa2d332e14,France,FR,fr-FR,2026-08-13T11:15:07+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,mobile,customer_service
F-PL2KEF9WVHZW,1de62a4e0c0e92ba,1c2159c878ba0013,France,FR,fr-FR,2026-08-12T22:36:41+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-LELHNQGDUG5D,6dba5550ab604321,786bf6d449f4cf01,United Kingdom,GB,en-GB,2026-08-13T04:05:19+00:00,search_relevance,2,"Search relevance is poor, none of the results matched my query.",tablet,mobile_app
F-DUPX3C93LNLY,41e17ed39439c27c,770d16d5096a543b,France,FR,fr-FR,2026-08-13T01:05:30+00:00,after_sales_support,2,"Le service après-vente est inutile, personne ne répond à mes e-mails.",tablet,customer_service
F-8FBPCJ6UP5ZJ,3d53288f957a8c82,ee31ef41f3118ee8,Germany,DE,de-DE,2026-08-13T04:04:30+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,customer_service
F-IICQ4806FPQG,bac44fac2b0e29d2,477c5536fca8e792,Germany,DE,de-DE,2026-08-13T07:14:01+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-D973W9NXLUMG,3e9ec3ebab417ddc,da4e5d3098206150,Germany,DE,de-DE,2026-08-13T04:25:23+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,website
F-N6FK8YYJ0O4A,375d8362ac745cb0,b4cf13b3ec9a9bd2,United Kingdom,GB,en-GB,2026-08-13T12:36:53+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,mobile,website
F-2FPVOOG8QKA3,6e5b749afa4002c4,5136fb8de31cf3b6,United Kingdom,GB,en-GB,2026-08-12T23:22:29+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,customer_service
F-CRB1X9UCWOVP,4d26903a5b309f11,3ce70e8450ec1add,United Kingdom,GB,en-GB,2026-08-13T11:36:05+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-UIEDLHFC54ER,aa50768ab04cc25b,af2e29159807a47f,France,FR,fr-FR,2026-08-12T18:07:55+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,mobile_app
F-XAH87SYJ2AFB,6c3b926eb06147cb,611a68bebc55e08a,United Kingdom,GB,en-GB,2026-08-13T09:02:48+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,tablet,website
F-44VUUL11TTW6,7f19a553923bbbb7,1f4ee86e43a7a572,United Kingdom,GB,en-GB,2026-08-13T01:37:12+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,customer_service
F-X8ZZKVREM97H,a633c99937515742,fb0efb943369bd1b,France,FR,fr-FR,2026-08-13T10:04:25+00:00,product_recommendations,1,Les recommandations sont toujours les mêmes articles déjà consultés. Je commande sur le site plusieurs fois par semaine.,mobile,customer_service
F-V5YDRGKYPI2Y,5390bbd39187144f,0d31846cc1c45cc7,United Kingdom,GB,en-GB,2026-08-13T11:38:05+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,website
F-1C9RDCV9DHJK,d48f7fa14a12eaad,b1ea0f3683e74ea8,United Kingdom,GB,en-GB,2026-08-13T08:32:53+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,tablet,mobile_app
F-VJ7U62XH5EDI,41c5c4a74ee5e18f,2eff23e6d4cee071,United Kingdom,GB,en-GB,2026-08-13T03:52:51+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. I use the site a few times a week on my phone.",tablet,customer_service
F-EVHYI7REG2FX,8a2529843cb96748,addd05a2519a00cc,France,FR,fr-FR,2026-08-12T16:45:15+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-KD7TI5MI16M3,b864de24d35eee39,e4139586233ad4f4,Germany,DE,de-DE,2026-08-12T15:53:49+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle mehrmals pro Woche über die Website.",tablet,website
F-RWY22PIJBW46,dfc163d183df3a72,6ed17914afdeb5f4,France,FR,fr-FR,2026-08-13T01:55:15+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-NYKP1REFN7DZ,4b25b4a86de7b042,b07a1549de838b1e,Germany,DE,de-DE,2026-08-13T07:33:13+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,customer_service
F-YU39INCLOLO3,7fbc18257c9f1b44,c78cc4d9ff1e1105,United Kingdom,GB,en-GB,2026-08-13T00:25:11+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,tablet,customer_service
F-PT88E96TH845,0584faf432af7c40,d5ed1540cf04c767,Germany,DE,de-DE,2026-08-13T06:15:09+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,desktop,customer_service
F-L8Q31EN1O0K3,458c488832832f50,30f2c40bc375dde3,France,FR,fr-FR,2026-08-12T17:18:03+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés. Je fais mes achats surtout pendant les ventes du week-end.,mobile,customer_service
F-0C6IE25TYC56,c4c27561a1e517bb,d4e54723293e16d1,France,FR,fr-FR,2026-08-13T07:10:22+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",desktop,website
F-UH35TQWPNIKE,d1932ae73c4ac067,11f748553da6a0d6,United Kingdom,GB,en-GB,2026-08-12T19:31:45+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",mobile,mobile_app
F-38TQ4KE2BQH8,881dc6e1b93417cf,96e4068e9f9ca7ba,Germany,DE,de-DE,2026-08-13T07:02:17+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,customer_service
F-OJCLX5YHCE28,8f6dc612fdce0746,b5b78e1ca57b7af9,United Kingdom,GB,en-GB,2026-08-12T17:20:42+00:00,product_recommendations,2,The recommendations are always the same items I already viewed. I mainly shop during the weekend sales.,tablet,website
F-XNP86CI66177,16d94b41d1d04048,284af8695b64a0c4,United Kingdom,GB,en-GB,2026-08-12T17:37:18+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,desktop,website
F-2CSCGMVHZ2IV,d86ab517180e0b52,9f85fad38342b9d2,United Kingdom,GB,en-GB,2026-08-13T02:57:40+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",tablet,website
F-2HYQM4RJZMX2,f3b05bbcf4a589b6,25d3b863e005bde1,France,FR,fr-FR,2026-08-13T06:59:11+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-XQE8SMMTY0U3,4254c58a34835e5b,bfdfaeafd7081e4c,United Kingdom,GB,en-GB,2026-08-12T19:01:19+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all. I mainly shop during the weekend sales.,desktop,website
F-WJR6AXS35X13,2137bdabf0993779,24749f3483ab477b,Germany,DE,de-DE,2026-08-12T19:23:47+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-ZTQDMXF0IUIR,73b017fa937660fb,349761cab9391fa8,United Kingdom,GB,en-GB,2026-08-13T05:35:45+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,website
F-436WMAL5JQTL,d020ec7f64ec6a81,387562980e86be20,United Kingdom,GB,en-GB,2026-08-13T07:58:25+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",tablet,website
F-AG590LY6RUTO,1cd8fd91af653675,dee005fbd584067c,Germany,DE,de-DE,2026-08-12T21:40:49+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes.",tablet,mobile_app
F-Q4Y8MV3119F7,70c114d9074350a4,9fb8cc9d0095f204,Germany,DE,de-DE,2026-08-13T00:08:44+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,mobile_app
F-FGGBG72NFYRL,fe7404872d03e311,c9720756d62ded8b,Germany,DE,de-DE,2026-08-13T02:09:12+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-D1AF7D8LVEGW,97f0c5111d038eee,521d61ec58359edd,Germany,DE,de-DE,2026-08-13T01:21:18+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-ASUPHWH0OYUG,9df9a5523d70de38,78a952c73dedd917,United Kingdom,GB,en-GB,2026-08-13T02:19:16+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,mobile,website
F-583J0LEZRIOG,e05cc4b74d5d5ebd,064a04862063b5f6,Germany,DE,de-DE,2026-08-13T07:48:33+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,website
F-2P0N6WTU5PLA,4c6b4c5689cdd5a0,c7e8c702c60f220d,United Kingdom,GB,en-GB,2026-08-12T14:30:00+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. I mainly shop during the weekend sales.,tablet,mobile_app
F-5O9JFZQNZ4L6,f8596fc5597f9d09,7966f8ded3fedbe9,United Kingdom,GB,en-GB,2026-08-12T22:38:11+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,mobile_app
F-TRDRG36JKLEJ,020812fa06d9be62,6314ff91a58ba4e9,France,FR,fr-FR,2026-08-13T07:20:37+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,website
F-1KJJT8TWEP39,f4a258f450a728b2,0b60d535274cc198,Germany,DE,de-DE,2026-08-12T14:29:58+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-DXZQMMRKXUA6,0308e2fcf53dcd46,22b269eab5af58f4,United Kingdom,GB,en-GB,2026-08-13T09:50:00+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,website
F-N0RIOAMRP2FG,07bbffc4d1401ac1,13b48599f3013f74,United Kingdom,GB,en-GB,2026-08-12T22:25:35+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service. This is the second order I have placed this month.",desktop,website
F-AX13Z2SHEFEL,b91d03c15664b030,ce881b92718c3ba6,Germany,DE,de-DE,2026-08-13T09:39:17+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich bestelle mehrmals pro Woche über die Website.,mobile,website
F-LZ7I82H9Q6V6,8c50510d22f667eb,ac596c6a2fcd765f,Germany,DE,de-DE,2026-08-13T02:09:34+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",desktop,customer_service
F-RFZC2LC188JF,c05e45bf5c93372c,fc91b0a2f6a272fa,Germany,DE,de-DE,2026-08-12T14:50:52+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",desktop,mobile_app
F-R8DWC3O014HD,c3d2267a04e68403,ba432809c875b471,United Kingdom,GB,en-GB,2026-08-13T07:24:58+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,website
F-DE5FT7EVPPRG,4eaf85438d372fb8,8c22e554025188e1,Germany,DE,de-DE,2026-08-12T17:31:19+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,website
F-CG1QR8ZYW8RX,e33eade368ee1c49,526cc731842389da,United Kingdom,GB,en-GB,2026-08-13T12:36:04+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. I use the site a few times a week on my phone.",mobile,mobile_app
F-UYA77TGGWC96,288a5cf23e78f490,085f0482895708cb,United Kingdom,GB,en-GB,2026-08-13T09:00:07+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",mobile,mobile_app
F-OH5GFBI7M4IH,01477eec9377e634,a207977fb52b95a6,Germany,DE,de-DE,2026-08-13T01:31:02+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,mobile_app
F-MWQYMYUMN1B5,a9ab2a67a760e17e,79cd1ce4c31fdeef,United Kingdom,GB,en-GB,2026-08-13T02:32:42+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-CDABZ81A5AC6,4d701cb05fada557,35fe3d80e0ae1822,Germany,DE,de-DE,2026-08-12T20:42:12+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,desktop,website
F-3EB361ZCLQ5C,0dc69c52b08261c5,73d256497f827e20,United Kingdom,GB,en-GB,2026-08-13T13:41:58+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I mainly shop during the weekend sales.",desktop,mobile_app
F-X5UCEDIX7651,094a238e3a1191ce,dfe986de7a0ff8a0,France,FR,fr-FR,2026-08-13T02:14:31+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,mobile_app
F-3FE5ENK86B5I,6388f56c0ff1483f,ed1d526a230baf47,Germany,DE,de-DE,2026-08-13T05:44:59+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-4FXSGVK64H50,ec25e8b8369e0db3,42d2ab50185779d7,United Kingdom,GB,en-GB,2026-08-12T16:14:41+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,website
F-C648MJFAG3NX,5c20fee1ff3b4679,218a2d02df03394a,United Kingdom,GB,en-GB,2026-08-13T10:15:27+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock. This is the second order I have placed this month.",tablet,customer_service
F-9NTEE1FTWSLH,42b5a17e99af98bf,232bf0850eca88a6,France,FR,fr-FR,2026-08-12T21:08:03+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",mobile,mobile_app
F-TGS25MKRL5OX,29e916e28b9c726f,293e69e70b0f2d78,France,FR,fr-FR,2026-08-12T18:19:43+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,customer_service
F-70PLOISKTCBQ,394bd689c3df7b00,5569e016691014ba,Germany,DE,de-DE,2026-08-13T08:55:46+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-CYY5Q1GJ6QD3,a4f9fa69882d5507,dcb3ea9847088978,Germany,DE,de-DE,2026-08-13T03:14:59+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,website
F-PEYKYV02UFVM,63c2d2c1432355c6,e70f7d2d06cc6f13,Germany,DE,de-DE,2026-08-13T08:50:52+00:00,delivery_experience,1,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",mobile,mobile_app
F-TAHM2I6AUKF7,0e064269f7520c05,77bb36de0bcbe97b,France,FR,fr-FR,2026-08-13T09:19:54+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise. Je fais mes achats surtout pendant les ventes du week-end.",desktop,website
F-JRFIID3YDKVL,a12d510088ec2bda,fd490bb7499d8a33,Germany,DE,de-DE,2026-08-13T07:18:10+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Ich bestelle am liebsten über die Mobile-App.",mobile,customer_service
F-TE36GKOKOK3Q,1fd718b002a8caee,aeb73d5ccaa16602,Germany,DE,de-DE,2026-08-12T15:59:48+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte. Ich bestelle mehrmals pro Woche über die Website.,mobile,customer_service
F-A2JN3J6UQKTX,4c339d6aa162211c,1f935181da46f048,France,FR,fr-FR,2026-08-13T02:33:22+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,customer_service
F-7JL070AT123T,224a66911995dbb0,02df33a9c59d4c49,France,FR,fr-FR,2026-08-12T23:08:09+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",desktop,website
F-QFK5E8CUEAIZ,7b080db14d27370e,208bb25d658a77a5,United Kingdom,GB,en-GB,2026-08-13T05:57:53+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. The mobile app is my preferred way to order.",tablet,customer_service
F-3FEMC38AXGRN,9a7d80aebaadecf2,80f55ffc105dfeae,United Kingdom,GB,en-GB,2026-08-13T01:09:53+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",desktop,website
F-DN7ZS4UPD3GF,fdf9c09e5bbb9377,b982ee96f39ba72c,United Kingdom,GB,en-GB,2026-08-13T05:21:22+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",desktop,mobile_app
F-QULJ6P7XH6O6,c38eb499b3660119,0de67e93d42e2d19,United Kingdom,GB,en-GB,2026-08-12T17:46:06+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,desktop,customer_service
F-WKCV8BZKDV1H,dd517577c8b9dea1,07992358474ef9e1,United Kingdom,GB,en-GB,2026-08-13T10:29:03+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,customer_service
F-KC4JBX36MWVC,7a61471ffcb3aec9,07a8ecd1e90a0e4a,Germany,DE,de-DE,2026-08-13T07:39:53+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,website
F-3MVZO1CK6YAM,4d74d5889a9531f3,49f8f1545e9ca187,Germany,DE,de-DE,2026-08-13T00:10:35+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-YSQHE11G5HOW,5fca382082fc889f,e724d94c2d4c96f3,United Kingdom,GB,en-GB,2026-08-12T17:37:40+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,website
F-BMU89LW78YCO,d865ea6021da00ae,405f2d73c64dd053,France,FR,fr-FR,2026-08-13T11:02:19+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé. J'utilise surtout l'application mobile pour commander.",tablet,customer_service
F-H8KPJA8B31FF,cfe300bc677c1125,1a398d60c0f24406,France,FR,fr-FR,2026-08-13T00:28:33+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,mobile,customer_service
F-YOQAG7E2FOMH,495bc6eaa9e267c1,0a9698890214ae01,United Kingdom,GB,en-GB,2026-08-13T01:07:58+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,website
F-49534QN3LTNZ,9e58d7d589c41b3a,7a73eb2032c91176,France,FR,fr-FR,2026-08-13T08:17:42+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,website
F-Y1BUPHG2TQZ1,83535b523896b1d3,e916fcb4d52a36fc,Germany,DE,de-DE,2026-08-12T14:10:42+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,desktop,customer_service
F-NQDRKBGP3U08,60040e1bc1b19f7d,c3385d029187506a,France,FR,fr-FR,2026-08-13T02:24:34+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",mobile,website
F-UNZ7ED1ZJBK3,d891d93366e484cf,337e23a1dc8d4558,Germany,DE,de-DE,2026-08-13T06:42:21+00:00,checkout_flow,1,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",mobile,mobile_app
F-7OYGR88Y32Y6,c54f901d56947bae,7f5fbd268354c232,United Kingdom,GB,en-GB,2026-08-12T14:03:52+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,website
F-Z2V1APRB7C4R,e770a774edd17f2b,9b545316a1fd8a3d,Germany,DE,de-DE,2026-08-13T05:30:50+00:00,after_sales_support,2,Meine Beschwerde wurde wochenlang ignoriert.,mobile,website
F-0OMI3IOTURDR,c4b18767bbeee519,34a46191b69f17ed,United Kingdom,GB,en-GB,2026-08-12T19:09:15+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,customer_service
F-Y3C9TZ29NGJK,db366dfb3052ba75,55378ee60f3908a5,United Kingdom,GB,en-GB,2026-08-13T05:36:34+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-QJRUQQ6RFKCT,013ebe179b208605,16068cf43dfd8a0e,United Kingdom,GB,en-GB,2026-08-13T01:30:06+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,customer_service
F-VJ0THP9HRI9D,7068f5e68c5be62b,e983255557150624,United Kingdom,GB,en-GB,2026-08-13T07:52:04+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",desktop,website
F-4ORPYLYEG4N0,c89c0bfc9df1ad6b,5808fbfae072242e,Germany,DE,de-DE,2026-08-13T09:21:44+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,website
F-C0QV6VF34BUI,59a8fd6141a9eb5d,5a20ced171518bd0,France,FR,fr-FR,2026-08-13T08:39:03+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-80QI6ZV3JQ6Q,5f93f5445691bb25,28529129fcd15a77,United Kingdom,GB,en-GB,2026-08-13T13:31:21+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,mobile,mobile_app
F-NTHJ2XMIGOI1,b9e005146613ff6f,8ae54b393ee3e420,United Kingdom,GB,en-GB,2026-08-12T20:51:29+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-4X6AKVP3OD6K,e38d10d17c69963b,24e2def404ea11e6,United Kingdom,GB,en-GB,2026-08-13T00:44:26+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged. I would recommend the store to friends and family.,tablet,customer_service
F-MUDN4WXDERP7,c104f792c52cb7f5,a83a7e9f2e11a4ea,Germany,DE,de-DE,2026-08-13T08:30:04+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-8HRGZM0XVB2P,7e0b144131485cf9,821af2b39042de31,United Kingdom,GB,en-GB,2026-08-13T13:25:26+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,customer_service
F-HXGV6TKECPTN,96e2fa43c6892cda,1939f9082bc294c6,United Kingdom,GB,en-GB,2026-08-13T12:10:58+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,customer_service
F-SJ8I3TC0AAIC,c2103b338e6fe6b3,e71944ff220dfb6f,United Kingdom,GB,en-GB,2026-08-12T18:30:33+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,mobile_app
F-DJECDK7TG0DB,002f42ee0708d478,5c91d0ea2f44faa7,France,FR,fr-FR,2026-08-13T12:54:41+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-HIPSNFAKMJQP,e793f33e8b41daee,f497929a0d0a367d,United Kingdom,GB,en-GB,2026-08-12T18:44:37+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I mainly shop during the weekend sales.,tablet,website
F-854LWT88B8WM,f0d7544439e1c1af,dad5f544e1b040fd,Germany,DE,de-DE,2026-08-13T11:57:54+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,mobile_app
F-ZTMPUBVAZS2P,c0fc75d13546071c,745d68125243f1a5,United Kingdom,GB,en-GB,2026-08-13T03:48:36+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,customer_service
F-SOYK45VBEF6A,3c748a5556f2bae8,d9b9822e36d5c8da,United Kingdom,GB,en-GB,2026-08-12T17:27:44+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-GPP0G1TLAIA7,7585a6ae1ad6fa7a,1176772be223e3bd,France,FR,fr-FR,2026-08-12T19:59:14+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-LG40GII4SAI7,9e82c311371082d2,52e98eb62b1d8811,United Kingdom,GB,en-GB,2026-08-12T22:31:02+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I would recommend the store to friends and family.",mobile,customer_service
F-P7DSIZN6CUK0,3ba431b6eedfc86c,430a569fa6f904ba,Germany,DE,de-DE,2026-08-13T03:35:38+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-T0XTCHDV01J2,0558534780072593,5535f1bc80669c38,United Kingdom,GB,en-GB,2026-08-13T04:24:15+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-GKBWOHVQL86Q,802f2079b333cf44,a20458bd1cc07dd4,United Kingdom,GB,en-GB,2026-08-12T21:03:07+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. This is the second order I have placed this month.",desktop,website
F-XK5H3HADMQU7,15db87b205ff1580,4cbd8a9488bb3691,United Kingdom,GB,en-GB,2026-08-13T09:11:24+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. I mainly shop during the weekend sales.",tablet,customer_service
F-P9QB6LRMNRVH,1ff2533238bbbed9,80ca5e218c76d330,France,FR,fr-FR,2026-08-12T17:59:57+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience. Je fais mes achats surtout pendant les ventes du week-end.",tablet,customer_service
F-NOE2EIO20Q8Z,78385b041bfbc58f,16f35d39d96b79a8,Germany,DE,de-DE,2026-08-13T10:40:44+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,website
F-036OP08QWWMY,5bfa3434293cb20c,6e1a070824950266,Germany,DE,de-DE,2026-08-13T01:34:39+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-L8O6R5AH58ES,5a991374f9c1aa1b,8296af0d61f16a32,France,FR,fr-FR,2026-08-13T03:39:33+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,mobile,mobile_app
F-OELK3OBKI40W,0df1698239413a0e,c3ebfbe9deddc382,United Kingdom,GB,en-GB,2026-08-13T00:55:38+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",tablet,customer_service
F-9JNMKAMX2Z79,044ba5c343a6bcbf,60698a82f4a1aa6e,United Kingdom,GB,en-GB,2026-08-12T17:50:19+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I mainly shop during the weekend sales.,tablet,customer_service
F-0364TOPT4YLX,9f04da345cdd705e,da60e860d5ba4c72,Germany,DE,de-DE,2026-08-12T18:02:22+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-ID7ESMDWOCSR,1589f25ef4d8ff1a,4af716436e984651,United Kingdom,GB,en-GB,2026-08-12T16:52:35+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,mobile,mobile_app
F-664MS4VGWUC3,4b02f33f65d2a17a,6146c7f9f0125795,Germany,DE,de-DE,2026-08-12T22:11:44+00:00,checkout_flow,1,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",tablet,mobile_app
F-344F3WV7MMGJ,b737fd4441112325,6fe0de80921b4ddf,France,FR,fr-FR,2026-08-12T15:15:18+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,mobile_app
F-YBLF1Z9YJEM2,325687e42e7b9c87,1b3a980d1c3a7a01,United Kingdom,GB,en-GB,2026-08-13T09:22:52+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,mobile_app
F-OZ0P6B7T2LLB,e5fe1a7412ed3f78,84352265aa90c1eb,Germany,DE,de-DE,2026-08-13T02:35:09+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-YCT84DYFEYYD,28c4ca2ae41e701a,ea6e961d4bec6a3f,France,FR,fr-FR,2026-08-13T05:48:09+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois.,mobile,mobile_app
F-T3EUS6VLHWSL,cb79a2ccb7810d11,135fe007393ea6c4,United Kingdom,GB,en-GB,2026-08-12T18:01:27+00:00,search_relevance,1,"Search relevance is poor, none of the results matched my query.",mobile,customer_service
F-KDU96X8CDVFT,82d688d0b39460ac,68b8eb5f9ff50737,United Kingdom,GB,en-GB,2026-08-13T01:13:51+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,mobile,website
F-1C1QBU79KP7X,cffd3dd7f0500672,1f0cc5c16b5fa63e,United Kingdom,GB,en-GB,2026-08-13T09:12:05+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",tablet,customer_service
F-Q6Y1IM513CJK,978b31f3fb809189,7acfc9f377ddd51d,United Kingdom,GB,en-GB,2026-08-13T06:32:12+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating. I would recommend the store to friends and family.,tablet,mobile_app
F-UPKURLFCKMGL,5c3fea94b4115979,7d31b73af3de1171,Germany,DE,de-DE,2026-08-13T08:02:32+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-1O8PUQTS9XNP,9864b20bc9f93cac,11ae6b8cd8db8ab5,United Kingdom,GB,en-GB,2026-08-13T12:20:51+00:00,checkout_flow,1,"Payment errors and no clear error message, a really poor experience.",mobile,mobile_app
F-IA1TSP59C1ZT,65b96196b248f50a,2cbfd0ed619e955c,United Kingdom,GB,en-GB,2026-08-13T01:33:29+00:00,checkout_flow,1,"Payment errors and no clear error message, a really poor experience. The mobile app is my preferred way to order.",desktop,mobile_app
F-HHH7RU6THUZJ,2ac3f12770160dba,e9c6c099d4006da4,France,FR,fr-FR,2026-08-13T02:34:07+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",desktop,customer_service
F-SUI1M2WM2N0N,68374d8105458c6a,3e0fb3135d351a23,United Kingdom,GB,en-GB,2026-08-13T04:13:49+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. The mobile app is my preferred way to order.,desktop,website
F-Y4TMRM8A7NII,b9a5a4afec52ad83,45a5966bb52895f0,United Kingdom,GB,en-GB,2026-08-13T10:22:49+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. The mobile app is my preferred way to order.",tablet,mobile_app
F-EX6SATWQOMMO,41ac529800afdd47,19f3b918d53e1521,Germany,DE,de-DE,2026-08-13T02:33:57+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-IHB58YBE37MI,5f61ae5455614dc0,a94c49c62f3f31bd,France,FR,fr-FR,2026-08-12T14:20:44+00:00,after_sales_support,2,"Le service après-vente est inutile, personne ne répond à mes e-mails.",mobile,mobile_app
F-NUDYIPER4SVV,63cd6fa19daa28d6,342cca3638a82b9d,France,FR,fr-FR,2026-08-13T01:45:55+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",desktop,mobile_app
F-HCDLT6HRNJPI,6b55a5a67ec06f52,a5b0837c2041536d,United Kingdom,GB,en-GB,2026-08-12T18:28:52+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,customer_service
F-34R2TTP7EU78,45474ad8d6db29ea,c3dfb01773b964d1,Germany,DE,de-DE,2026-08-13T00:08:41+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,website
F-33ZDLC9Q52HN,e2a8b3ba6908a662,a29c266002647841,France,FR,fr-FR,2026-08-13T05:40:59+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-WR3JLS3YUML9,ed2f99323ee31471,3fe5ec33fc30700d,United Kingdom,GB,en-GB,2026-08-13T00:54:20+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",mobile,website
F-2YXCCIUX93TB,4ac930f633ffca00,0efc3b2098411895,United Kingdom,GB,en-GB,2026-08-12T23:52:30+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,website
F-7FY5WJ6HOCHV,4e4ef495db7bbde1,7f973d17152ac0c4,France,FR,fr-FR,2026-08-13T01:16:56+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,mobile_app
F-AF3SRYFHWFLB,90788df5485408f9,522691629065170e,United Kingdom,GB,en-GB,2026-08-13T07:49:09+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,mobile_app
F-QNGGCLTDO72A,361467f899975260,25344e9aa0a7a6c5,Germany,DE,de-DE,2026-08-12T17:17:48+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,tablet,customer_service
F-WYBWT9AO6RLW,2d4521df06cbf304,ae4a7bae1e8d1ac4,Germany,DE,de-DE,2026-08-13T09:01:06+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",mobile,customer_service
F-PBMXWP07MYLK,98eb64c78eea9a9b,77247125f73d736f,Germany,DE,de-DE,2026-08-13T00:35:50+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",mobile,mobile_app
F-HPBMOGJUXG05,2ea1a2d986ba2307,8cebac57621ef13d,United Kingdom,GB,en-GB,2026-08-13T05:52:38+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I would recommend the store to friends and family.",mobile,mobile_app
F-T2CS0LQ2QQKD,264dd1c72deb6da9,5ccdbfa97b54a61b,United Kingdom,GB,en-GB,2026-08-13T10:09:36+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all.,mobile,website
F-2HZQ9X6LDK9R,d4caff7fd9562717,e59b01137d53e161,United Kingdom,GB,en-GB,2026-08-13T05:06:27+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,tablet,website
F-VIVLJRW9IVGJ,4d061b0c2199c16e,9bd87cc792c9de2c,United Kingdom,GB,en-GB,2026-08-12T18:19:09+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything.,mobile,mobile_app
F-YE7VIHOWP6BG,e34dcab4d1419708,ab450249fdd5d5f9,United Kingdom,GB,en-GB,2026-08-13T08:40:38+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",desktop,website
F-NQ9SVBUDHFXI,4b20a996282f94e1,d9df3a3d1fc94352,France,FR,fr-FR,2026-08-12T16:36:03+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,desktop,website
F-ZWTJJBQ7GNHR,80c1e0a56a98f61f,1791d75089185849,France,FR,fr-FR,2026-08-12T22:36:41+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,customer_service
F-NU09XUX07KKM,bb5d567fd5deedea,a5c0f8937196222b,France,FR,fr-FR,2026-08-13T11:12:08+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-IEFWVIYUGI6O,50b424f8f441374c,df1618424655b94c,Germany,DE,de-DE,2026-08-12T13:52:29+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,mobile_app
F-7CE9X2Z4NB15,6526da653915afb7,79cca3e6f4d3d943,France,FR,fr-FR,2026-08-12T17:10:35+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. Je commande sur le site plusieurs fois par semaine.,desktop,mobile_app
F-WI21A9FPX81A,cbebf2d8d1129850,e78134c60da6054f,France,FR,fr-FR,2026-08-13T10:05:11+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,mobile_app
F-BT8CE51NR2OH,f2766243b764bdf3,5ab7fe944e2d98e5,France,FR,fr-FR,2026-08-12T22:00:07+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,desktop,website
F-M75NGLYLCEOT,6b812951e7dd2b61,e2ee1269a6465054,United Kingdom,GB,en-GB,2026-08-13T07:55:57+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,mobile_app
F-4YWVA06F1O9L,685ab2777faa3bfd,2e99e413ac08aaea,United Kingdom,GB,en-GB,2026-08-12T18:30:44+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,mobile,mobile_app
F-2HM2MOTV03AV,e04e97df4cf30d8c,999d18a2e8dc9143,France,FR,fr-FR,2026-08-12T21:49:27+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",mobile,mobile_app
F-HWGNND4B6WDU,21cf543122b99232,762d841a2c530a99,United Kingdom,GB,en-GB,2026-08-12T21:42:44+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. I mainly shop during the weekend sales.",tablet,customer_service
F-2GT2FZJDYDB2,4268c25546a18689,6adabbda60cd35aa,United Kingdom,GB,en-GB,2026-08-13T11:14:20+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,tablet,website
F-RUTBEKX14S7L,7e60259744dbb933,a1f59d4aacdc7e87,France,FR,fr-FR,2026-08-13T05:12:01+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",mobile,customer_service
F-XF415KNFBKJK,e5732462507a3ab1,e392500793c869de,France,FR,fr-FR,2026-08-13T10:27:15+00:00,search_relevance,3,"La recherche est correcte, sans plus. J'utilise surtout l'application mobile pour commander.",tablet,website
F-2X2OL0YK98W5,7638a0e8002435d2,621b50e462e64cd0,France,FR,fr-FR,2026-08-12T23:45:15+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,mobile_app
F-9OISO98YZCOU,9ff09f3d551523f0,70ec0fa851fa03be,United Kingdom,GB,en-GB,2026-08-12T19:27:54+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,desktop,mobile_app
F-15P6CJYIBQFM,699d8272f85459f5,be4099a49f634c27,France,FR,fr-FR,2026-08-12T18:18:43+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,website
F-TT44FU2S10GX,d0db9c3977bbbaf9,36e93fe9fab50b3c,United Kingdom,GB,en-GB,2026-08-13T12:34:19+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,mobile_app
F-L25R5I859L9P,b1efe180175492e5,8fe50203a668967f,United Kingdom,GB,en-GB,2026-08-12T19:12:36+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. I would recommend the store to friends and family.",desktop,customer_service
F-B9ZHIKYHY8K1,ac78654798806200,644a8c3de364ceec,Germany,DE,de-DE,2026-08-12T23:49:49+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-4DSPPH43WU4D,d77626d455ef8b42,afca0a0e9af8b2c0,France,FR,fr-FR,2026-08-13T06:08:26+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-56QLYUZOMC0R,76b6f6015d10a373,8a594d2809a02a2d,United Kingdom,GB,en-GB,2026-08-12T20:09:26+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all.,desktop,mobile_app
F-669LZJXS19OO,d43663b01f3170d8,dd04f1d6b34febe7,United Kingdom,GB,en-GB,2026-08-13T11:53:50+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off. I use the site a few times a week on my phone.,desktop,website
F-LKQV81TY1TFF,947a2e6bfbedcc73,66f326715a670632,France,FR,fr-FR,2026-08-12T15:10:43+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-6LZTA59KCYHE,09ab01c022ce1757,c6299c2c14629370,United Kingdom,GB,en-GB,2026-08-13T13:28:45+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-XE2GCEU0Y5WE,e9f22677b68b2b15,c3c6ca56f8d48c7a,Germany,DE,de-DE,2026-08-13T07:00:36+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-EKE5LBBUVQ52,faca6b63c7a52d81,431a458b6fc15506,France,FR,fr-FR,2026-08-12T20:01:00+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,customer_service
F-LL6J72W4MHTU,b9bdb603f2fb9c3b,526a4128b58f8564,France,FR,fr-FR,2026-08-12T21:05:41+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,customer_service
F-RK01JC064JU1,ed4aa0fca88b34f2,8a8bd6710543e25b,Germany,DE,de-DE,2026-08-12T22:44:25+00:00,page_load_speed,1,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,customer_service
F-QV20GOGZO1BS,bbd6512a25ac6dda,60fe2ad26ce41272,Germany,DE,de-DE,2026-08-13T02:59:31+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,website
F-4BPKIKC61JF7,e44ca26af86fca4f,cb36fc0a1c0231d7,United Kingdom,GB,en-GB,2026-08-12T14:32:16+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",tablet,website
F-KXQQLXGE7R03,b93b2c91126d4374,214c3893513f3a3f,United Kingdom,GB,en-GB,2026-08-13T12:24:00+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,tablet,website
F-WVMTPFJDORVP,7cfc8f90d8b0e46a,f4743f4daa3ae633,United Kingdom,GB,en-GB,2026-08-12T20:56:57+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,customer_service
F-NOS9EMGAQN80,6d7bed668357eaeb,1db7b5bb8c3fc87d,United Kingdom,GB,en-GB,2026-08-12T23:22:30+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",tablet,website
F-PFU0YCHVNGNO,c316c36e4fb0ff98,560298ed8eb3a174,United Kingdom,GB,en-GB,2026-08-12T15:23:38+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. I would recommend the store to friends and family.,tablet,mobile_app
F-HJKTSOFU3SR1,e0e5f412888f78c2,544b3474ee815d4f,Germany,DE,de-DE,2026-08-12T22:04:12+00:00,page_load_speed,1,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",tablet,mobile_app
F-Y54N1D5S33PR,42b5bbf9c6ec9ad7,9904dd24af62ce84,France,FR,fr-FR,2026-08-12T17:52:39+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,website
F-NXS643BTIA0C,f43be9b10ffcaaf6,981b0a99f1f935f6,United Kingdom,GB,en-GB,2026-08-13T13:09:56+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. The mobile app is my preferred way to order.,tablet,website
F-2FBP2T9VYF6U,cc1f6d1de0283d07,e401b79a81f22863,France,FR,fr-FR,2026-08-13T03:50:15+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,customer_service
F-E2E3BNA3K5L0,906f72dbde5def2b,a3539d8c65e2b743,France,FR,fr-FR,2026-08-12T14:51:32+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,website
F-J0KZOBBSWG5X,538ce796e10844a8,21498a4a5bd79982,France,FR,fr-FR,2026-08-13T12:29:48+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,website
F-2VZRAZ5KIUUH,4cca8d857cfbfe63,eba7680fea13534a,Germany,DE,de-DE,2026-08-13T08:21:54+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-DD05034DDFJH,4249e984a690c565,afdca8144b9995e6,United Kingdom,GB,en-GB,2026-08-13T11:19:55+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,website
F-2LHLXZJP1WI6,732cae3ad2b522d4,f82fc341615b65b8,Germany,DE,de-DE,2026-08-13T04:21:06+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Das ist meine zweite Bestellung in diesem Monat.,tablet,mobile_app
F-6E1D02XNU2B0,34fcacc82d951ab6,7c3a32b350313774,Germany,DE,de-DE,2026-08-13T10:22:43+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben.,mobile,customer_service
F-3B34WMK9SXL6,1e5a97111de7c51b,3940ad8f585e69f2,United Kingdom,GB,en-GB,2026-08-12T17:31:11+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,tablet,customer_service
F-HILPNOUS46II,f767cdfb2408f094,6efc1b3468d9d454,United Kingdom,GB,en-GB,2026-08-13T00:21:09+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,website
F-KYZ1DAOVIJ6U,3cc111b79612113f,4487d88adcbf3dd3,France,FR,fr-FR,2026-08-13T11:42:17+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,mobile_app
F-SS5OWMQB2EX6,8db73da9bc5b4f8d,8145d59397cac1cf,Germany,DE,de-DE,2026-08-13T00:56:45+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,mobile_app
F-CB8ZTUBR6FX8,1c4426bf57c6590c,64a8bd0f2fc9dc46,France,FR,fr-FR,2026-08-12T21:44:02+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-CR09BC1K8MFS,39c4bde6cfb18e22,e5203aa127cc56f7,Germany,DE,de-DE,2026-08-13T06:57:54+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,customer_service
F-7QFC2TX529XE,8bb0830c93664283,9808894b62885b5a,United Kingdom,GB,en-GB,2026-08-13T05:24:51+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",desktop,mobile_app
F-6M6BYBSQI4IW,a4395b81a6c8b8cb,329b0227a5ec9938,France,FR,fr-FR,2026-08-12T15:54:30+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,tablet,website
F-S51YGWCFZRLW,f3c2fda5d84e206f,16fb82200278b9ec,France,FR,fr-FR,2026-08-13T10:52:12+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,website
F-A3SR4JVNH3Y0,64d33810253c7ad3,5a65fe0420efff9e,Germany,DE,de-DE,2026-08-12T21:01:21+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",desktop,website
F-5IOA7KOC1A98,4dc993b5e79ebd81,aa6a3baecf938251,France,FR,fr-FR,2026-08-13T01:13:41+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,tablet,mobile_app
F-0AZUA2O7V0FX,4a9616bb0521e8ba,ac98c77953a15857,Germany,DE,de-DE,2026-08-13T08:48:41+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",desktop,mobile_app
F-Z8HW0EFUIGBF,a0f832361dc01fbb,4577f9ecee7adf36,United Kingdom,GB,en-GB,2026-08-12T23:48:38+00:00,search_relevance,5,The search function understands what I type and returns great matches. This is the second order I have placed this month.,desktop,website
F-JAEUMPF7QFZO,353ac60fdf8529a5,9b80538ae9b80376,Germany,DE,de-DE,2026-08-13T02:49:41+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,customer_service
F-WKHRT9K4N796,d033b59440f95d70,6840a1823cee17fa,France,FR,fr-FR,2026-08-13T12:23:10+00:00,checkout_flow,1,J'ai dû saisir mes coordonnées bancaires trois fois. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-VCXFEUPO8M4H,75a83652b447d862,790e9f79439ea466,Germany,DE,de-DE,2026-08-13T00:32:04+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts. Ich bestelle mehrmals pro Woche über die Website.,desktop,website
F-IJ0V6NYV29L0,3296d97639334400,4ea5cfb6beaea96b,United Kingdom,GB,en-GB,2026-08-13T04:20:21+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,customer_service
F-VF19TB5172S0,8527a44519793290,f5046f8d4fcb752d,Germany,DE,de-DE,2026-08-12T14:31:55+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",tablet,customer_service
F-G9ZECABI01W5,9d140e853b6c63e1,d7ad7f4dad9588ba,France,FR,fr-FR,2026-08-13T07:50:11+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-A4XFDSAT3DCV,a6b04eafd567d212,f31d808d9cb2518a,France,FR,fr-FR,2026-08-13T12:15:01+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-8AKZE6CIT9EL,dce429b6be0de4cc,3b82d1e4a263e977,Germany,DE,de-DE,2026-08-13T07:28:12+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle mehrmals pro Woche über die Website.,desktop,website
F-ALJB2PGJ9OI3,98772952f79ab0f7,d7607ecb892b50f8,Germany,DE,de-DE,2026-08-12T17:31:08+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-1C41AWEC35IU,8de9888b877634e4,ff1190d66381d244,United Kingdom,GB,en-GB,2026-08-13T09:11:40+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,desktop,customer_service
F-5CP63OMKW30U,15218542026e5453,8a7b81bfd0291c15,France,FR,fr-FR,2026-08-13T04:57:00+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil. C'est ma deuxième commande ce mois-ci.,mobile,website
F-OEP99P431AQ7,dde8fc07d8b334c2,2db201119c24ce4b,United Kingdom,GB,en-GB,2026-08-13T04:54:41+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,mobile_app
F-7CPVVTQ3R993,42b490fa7bafedfb,e094eea2f2b5b538,United Kingdom,GB,en-GB,2026-08-13T01:52:42+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I use the site a few times a week on my phone.",desktop,website
F-DD0IAV4NH0CK,39af89697630146d,dedc3ed39eae0443,Germany,DE,de-DE,2026-08-13T12:13:43+00:00,checkout_flow,1,Ich musste meine Kartendaten dreimal eingeben. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,customer_service
F-DI5FA5FG1XIP,e96020a0fd54864e,2181f64fdd3779a4,United Kingdom,GB,en-GB,2026-08-13T06:36:04+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,website
F-17BMRRQR3EX9,23296fee210c0921,cd25c013e2d7ee0f,United Kingdom,GB,en-GB,2026-08-13T08:42:48+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. I mainly shop during the weekend sales.,tablet,customer_service
F-U2YQ6RDU0TNP,a29db815b5896c46,98ba560a932fb9af,Germany,DE,de-DE,2026-08-12T21:13:05+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,mobile_app
F-UJVPMOM69OQT,f9f3f966413f358e,98b72743e4f7ca10,United Kingdom,GB,en-GB,2026-08-13T12:16:57+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock.",desktop,customer_service
F-7BDCK7CCS54W,452311b38b060d17,70c91e1efa8848fe,United Kingdom,GB,en-GB,2026-08-13T07:18:56+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",mobile,website
F-MRZY9WOLYOR2,3c29c6de98591612,27dffcb7a511b43f,Germany,DE,de-DE,2026-08-12T19:10:26+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-0WR19NDRZBFD,e1225fd2082bc52c,90080e40b6c68e57,United Kingdom,GB,en-GB,2026-08-12T23:43:50+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. The mobile app is my preferred way to order.,desktop,website
F-JTSFTN89MQ4F,d6821f9108ab855b,6ff60dda2fc5b6d8,United Kingdom,GB,en-GB,2026-08-13T01:36:57+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",mobile,website
F-K6Z0Z3IKY22W,bd9ea145c14bbb25,816d972c1317336c,France,FR,fr-FR,2026-08-13T01:15:22+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-L719D3K9ZHPR,546275799e24a516,9bed2661aabd0fa9,Germany,DE,de-DE,2026-08-12T20:14:05+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,customer_service
F-8ZY5Q5OZCY8T,357bd11686fee6c4,9f1a09b919ab2469,Germany,DE,de-DE,2026-08-12T20:01:24+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,customer_service
F-1MGA7FZGMONZ,67f347b98f9169d6,1332bd278d055c65,Germany,DE,de-DE,2026-08-13T10:16:47+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,mobile_app
F-2YSVP9BSP0KF,4123ce04fb9a36bb,2c3bd751c99d4ae9,United Kingdom,GB,en-GB,2026-08-13T01:11:31+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. This is the second order I have placed this month.,tablet,website
F-UOJKRUFC9O0Z,9b314b97f427d06c,f7d1254a2b8b54f4,France,FR,fr-FR,2026-08-13T08:09:23+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique. C'est ma deuxième commande ce mois-ci.",mobile,website
F-5JIQM2RNRFZ5,5417319a5731cba2,e4d11a0e2d8d6d7b,Germany,DE,de-DE,2026-08-13T00:21:28+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,website
F-3M82C0ESUDSW,2e2320db2da5ce5a,7e3dc9c85d070a4a,France,FR,fr-FR,2026-08-13T08:38:47+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents. C'est ma deuxième commande ce mois-ci.,desktop,customer_service
F-DOVVYG8MEQIZ,20b9a435d8628950,b7b50f596e6f2134,France,FR,fr-FR,2026-08-12T22:21:28+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. Je fais mes achats surtout pendant les ventes du week-end.,mobile,customer_service
F-9KU1KP3PXO6R,601971e290acd01e,b79c60075c0b9a18,Germany,DE,de-DE,2026-08-13T01:55:48+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",desktop,customer_service
F-6YT6778O3SY1,52083df3ff3391ce,5749701a3bc5c9e8,France,FR,fr-FR,2026-08-12T14:13:58+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-W0GZUIHF140T,841d79c900b8c12f,be1d38452c7c3dd1,France,FR,fr-FR,2026-08-13T10:53:00+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,mobile_app
F-398731DMZGOA,93c680cd138b7d84,5eba025530aea305,Germany,DE,de-DE,2026-08-13T04:09:41+00:00,product_recommendations,2,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-I13CNRS63UFS,b12fd30e79ffb8ba,5a66e4e9cd7f426c,Germany,DE,de-DE,2026-08-12T23:13:38+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,website
F-KN9ZXQUPQSHV,dd81b1a32ebd9bf6,18d1a559c1accb80,Germany,DE,de-DE,2026-08-13T06:36:36+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-9L0EK6ZOHFI9,ef0c87a8ef9aca9e,f20824aa3750032c,Germany,DE,de-DE,2026-08-13T03:44:19+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",tablet,mobile_app
F-J1OBHDGX7P4F,9e44cc78e853f789,0fdbbb16654402d0,France,FR,fr-FR,2026-08-12T19:26:07+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",mobile,website
F-YYKZLBLSLPZL,98d79c6b01c56eb1,d64702eeefd76614,France,FR,fr-FR,2026-08-12T15:34:34+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,website
F-GO2MKCEMM46N,a816f42c95934ae2,5d563531b76aa8d2,Germany,DE,de-DE,2026-08-13T00:21:50+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Ich bestelle mehrmals pro Woche über die Website.,mobile,website
F-RPL041QTQJH6,d06d2327812b1a6e,cdd2c54cdb908d65,France,FR,fr-FR,2026-08-13T07:38:06+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-I5JEVPJEB628,ed66b590f7205d28,39bf42710078ea5e,France,FR,fr-FR,2026-08-13T07:28:16+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,tablet,mobile_app
F-GES0ENCJ8RF2,df2780ab3a669418,cb95839d80ae606c,United Kingdom,GB,en-GB,2026-08-13T07:27:36+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",desktop,website
F-25ODVQAJPII7,a3e219d2c9cfa8d3,5737ec6635053268,France,FR,fr-FR,2026-08-12T15:19:25+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-MQ2NQHXOB326,8474e8007970c51f,4a83af00a7085135,Germany,DE,de-DE,2026-08-13T09:44:26+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,customer_service
F-1FPY8ENLD0NO,cd6467887a989c18,5438d0e459934c64,United Kingdom,GB,en-GB,2026-08-13T04:12:46+00:00,product_recommendations,2,The recommendations are always the same items I already viewed. I use the site a few times a week on my phone.,tablet,customer_service
F-EHAZ2S0227UC,db9d818287c358fa,2e954b11c369adce,France,FR,fr-FR,2026-08-12T14:50:48+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,mobile_app
F-ZLZR7VXBP8RX,e26fdfad3f7e68c8,cc342ec8f673eef2,Germany,DE,de-DE,2026-08-12T17:05:54+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-VYQDJSF424NP,70724c7beac0738e,fc0ab4027fedb6e2,United Kingdom,GB,en-GB,2026-08-13T03:17:03+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-85E5ZDVM98OO,0a100f2e19d008a3,09f9eb712f194052,France,FR,fr-FR,2026-08-12T20:37:28+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,desktop,website
F-742I544J1JYM,faac3f9b77d710cb,34862d8b7cfdfb6b,United Kingdom,GB,en-GB,2026-08-13T10:39:30+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. I use the site a few times a week on my phone.,desktop,mobile_app
F-PDAU5LYIEVVE,175f55e89604f998,7b8c5e135eaeb63a,United Kingdom,GB,en-GB,2026-08-13T06:13:33+00:00,product_recommendations,2,The recommendations are always the same items I already viewed.,mobile,mobile_app
F-13YQG4MM5DS0,0620d09f856a9a77,166f6fa2d5c0111f,Germany,DE,de-DE,2026-08-12T20:48:58+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-GUIXJXMEG66T,1d1c7b2bef647d35,edb1f614bad975c9,France,FR,fr-FR,2026-08-13T04:54:49+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,website
F-QE4ZRWZFIXJX,58bfcbf83c7a21c6,ba9e8cd6a2658f03,France,FR,fr-FR,2026-08-13T05:09:51+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,mobile_app
F-IN4SPWCC8P0E,06b0c8b826101133,5c6501483c2d6daa,France,FR,fr-FR,2026-08-13T02:36:16+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés. C'est ma deuxième commande ce mois-ci.,desktop,mobile_app
F-OE3J3X7TR9RS,4e54a013839df731,0d609991be70a7e0,United Kingdom,GB,en-GB,2026-08-13T07:52:13+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",desktop,website
F-RKA3VW3LB97D,fb7bbcb09c1e7ead,c4a0bdee03b1fc6a,Germany,DE,de-DE,2026-08-13T08:28:48+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,desktop,customer_service
F-DMT1DS8LHVRX,bfe5c5e7819cf2e8,ef4bdcea46c5d674,United Kingdom,GB,en-GB,2026-08-13T10:53:25+00:00,delivery_experience,1,"Poor delivery experience, the courier did not even knock.",mobile,website
F-5MAHACA5PVAM,1fbdd506669c5ffb,e5dc536138a5d142,France,FR,fr-FR,2026-08-13T00:45:42+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,mobile,customer_service
F-J254SA35CA1S,6c09290835f4030b,b137edd97ec483e0,Germany,DE,de-DE,2026-08-13T12:19:00+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,website
F-NPPHXL3N5KI3,1e951425026f6226,a0b70f95671ab93e,United Kingdom,GB,en-GB,2026-08-12T21:07:09+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. This is the second order I have placed this month.",tablet,customer_service
F-D2VAMCXFOYIN,8eb70c8252fa00b2,5620f4b13e51f4d4,France,FR,fr-FR,2026-08-13T03:54:23+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,desktop,customer_service
F-0VUBPI7HVOSB,dc7e8b455bf1af20,3af8247b1bde437b,France,FR,fr-FR,2026-08-13T06:43:37+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-G3SMNRMK1L33,9c63d2baa45ba8fd,e3b34374f593f4b3,France,FR,fr-FR,2026-08-13T06:34:11+00:00,after_sales_support,2,"Le service après-vente est inutile, personne ne répond à mes e-mails. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-AZBE1A5VRS9E,5932db691e691242,3535a1d8eb5d9046,United Kingdom,GB,en-GB,2026-08-12T17:33:19+00:00,search_relevance,5,The search function understands what I type and returns great matches. The mobile app is my preferred way to order.,mobile,customer_service
F-QW94RVV41ISP,84574a607d42e173,0f210d3b5e4701d7,Germany,DE,de-DE,2026-08-13T07:31:39+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-9YS4965G1AXW,848af6fef2226f80,0379c59faac35b00,Germany,DE,de-DE,2026-08-13T00:03:03+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,customer_service
F-P1DZQP30CLM1,b0f9731320e09a73,324a20c8c853f099,France,FR,fr-FR,2026-08-13T09:17:14+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-4IM4KQTHGFVN,fef4a1a5be2e7b52,51322d26cb82e7d3,United Kingdom,GB,en-GB,2026-08-13T11:07:13+00:00,checkout_flow,1,"Payment errors and no clear error message, a really poor experience.",mobile,mobile_app
F-498N5EMUUUBE,aed8d91937754f18,b059e34b7fb565bd,France,FR,fr-FR,2026-08-12T19:05:45+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,website
F-4CJXXRVAKWQA,42e3eb575254ba1b,9cc8798d9992c055,France,FR,fr-FR,2026-08-13T13:16:22+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. J'utilise surtout l'application mobile pour commander.",tablet,website
F-B7N31CKIJVQD,649ad412956800b4,39117e73d939161c,United Kingdom,GB,en-GB,2026-08-13T05:26:09+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,tablet,website
F-AK5GDLIULBY7,5543158057ddc9e4,f0119d7f1777b9d0,United Kingdom,GB,en-GB,2026-08-12T23:31:25+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. I mainly shop during the weekend sales.,tablet,mobile_app
F-2LXLTKP765ID,c931c77a567f4027,73624824f947d813,Germany,DE,de-DE,2026-08-12T18:28:11+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,website
F-6KU0W2SRY5MP,23769fc8b5e1c1fe,b61961f9400b4d64,France,FR,fr-FR,2026-08-13T13:27:50+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",mobile,website
F-DQ5MJ429HNM3,c87b297b5831fd2d,6c926072d426d0e5,Germany,DE,de-DE,2026-08-12T18:20:58+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",tablet,customer_service
F-RJ866H83N8P4,58124ed710061540,ccfa65b24d2762c7,Germany,DE,de-DE,2026-08-13T04:30:28+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,website
F-O6X6J9TZ6IP4,9e6eb2e02d710991,2f1cc7c44d2d140d,Germany,DE,de-DE,2026-08-13T08:37:26+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-2P6PD4K7JVCV,e647022d30085ef5,c9f0a5f01c32f2f0,United Kingdom,GB,en-GB,2026-08-12T15:16:06+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating.",tablet,customer_service
F-17YE0JJBU6DV,7be326fd70f1bf60,4bf5f9282744905b,United Kingdom,GB,en-GB,2026-08-13T02:35:03+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,customer_service
F-XYJOJOT7X0RM,9ab02c1344685ce6,d893251e9a6847ec,France,FR,fr-FR,2026-08-13T06:56:13+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",desktop,website
F-NL9T7QJHCT0K,e9a6684f34bc1807,4716cfdd77e871f3,Germany,DE,de-DE,2026-08-13T11:47:03+00:00,search_relevance,1,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,customer_service
F-GTAPALI6VBTE,cabf1f12f8c9a072,8f7653954e77b356,Germany,DE,de-DE,2026-08-12T22:11:01+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,customer_service
F-GLUQEHQ5VGOV,9f6527b428886b5e,27e3f4766f571b90,Germany,DE,de-DE,2026-08-12T21:57:29+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,tablet,customer_service
F-YLA36SOUPW26,a149a8fadb99e056,1984a6352b7affa5,Germany,DE,de-DE,2026-08-12T18:06:57+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-497IDGMLYYSK,4a383296c50ca066,cb40c3439b93f81c,Germany,DE,de-DE,2026-08-13T08:29:35+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,customer_service
F-Z307Z5R27AIU,92a6cef61c89a64d,a162ff43b72bf061,Germany,DE,de-DE,2026-08-12T17:12:11+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,mobile_app
F-67WCC920NYE9,a2ce4c44fd89286a,6c9ff82e9694cc56,Germany,DE,de-DE,2026-08-13T12:34:22+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,mobile,website
F-W9ST09W9ETXM,5253c3de9fb32303,303e3d1595d6600d,United Kingdom,GB,en-GB,2026-08-12T17:54:49+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",mobile,website
F-GLQT7PH91BHT,aeea462703cae038,1236ef4789c2d6e6,France,FR,fr-FR,2026-08-13T07:27:19+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,mobile_app
F-E563DTB546WG,a01b1aa3d3be8782,d6b2589107f41f7a,France,FR,fr-FR,2026-08-12T19:04:40+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-9314M6D44QWZ,bdbd2c1e6372f104,c53bf58ee0f5753e,France,FR,fr-FR,2026-08-12T14:13:18+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,customer_service
F-PHCT06TPUPIW,716b00a08b039998,35400432f1c835fe,Germany,DE,de-DE,2026-08-12T18:44:42+00:00,delivery_experience,2,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,website
F-WSGZWZTQGAOG,d957da99539b092c,974bb039de1afcdb,Germany,DE,de-DE,2026-08-13T09:49:28+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,website
F-TO4ECVFS7QCM,0187edc266db2f28,f6c33409b3e33a51,Germany,DE,de-DE,2026-08-12T21:44:19+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",mobile,customer_service
F-6EBTX2ORCMF2,81aa24220de7d6cb,db96b333e2dc09cf,Germany,DE,de-DE,2026-08-13T12:57:06+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-OFEY329CND87,1c2366dc9234616c,61dd40bbe17a3dee,Germany,DE,de-DE,2026-08-13T00:12:13+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-SUNY95A4YFU7,d5d8b56e172b4a62,24bfbc48fb284b14,United Kingdom,GB,en-GB,2026-08-13T09:13:17+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,website
F-OZIJB2V8HS93,9e792d9aa315bf13,3c0bbae1fb87ffa0,France,FR,fr-FR,2026-08-12T18:34:18+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,website
F-5FY2ZUYJNXJK,03855260f78d9cbd,18ab149a2104818d,Germany,DE,de-DE,2026-08-13T13:17:13+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-05C41T05JU9L,f9d8ba1b86db9b5f,615fb13fd818e06b,Germany,DE,de-DE,2026-08-13T11:40:46+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,mobile_app
F-KIA332LWNLF5,ea428165630a9066,5d37d14b3b0e33c9,France,FR,fr-FR,2026-08-12T21:29:29+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,tablet,website
F-VAZG3TJOMBGG,02f333eb4c5bd60c,416ac3283d838313,United Kingdom,GB,en-GB,2026-08-13T09:27:48+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly.",tablet,website
F-EYJ93344JXOT,0ad557b610da14f4,fae2fcfbd08451f3,United Kingdom,GB,en-GB,2026-08-13T00:30:05+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked. I mainly shop during the weekend sales.,mobile,mobile_app
F-3RQM2RQJY61S,5e8fa6741b08c62a,e7b3a90ebae025a3,United Kingdom,GB,en-GB,2026-08-13T13:08:57+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",mobile,website
F-CBTQVLMN0FF3,3014cc9254e0627b,09bb08e83e045877,United Kingdom,GB,en-GB,2026-08-13T05:43:34+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",desktop,mobile_app
F-14X4B969OF0V,78bfa85222d636ca,50df5437d5ddc2c7,France,FR,fr-FR,2026-08-13T03:00:50+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-GVGIF34HYUQW,0269593d20b3f81f,f414a94741b8f7c7,France,FR,fr-FR,2026-08-13T06:34:17+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",mobile,website
F-W3ML7KHFQ2UW,b0a7a7e022efcc92,6f199705b6d2aaa7,France,FR,fr-FR,2026-08-13T09:17:14+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,website
F-VQKWUSWFK11K,63f75eb854825473,d9d24eff5a31e0a2,Germany,DE,de-DE,2026-08-13T13:45:11+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,tablet,mobile_app
F-WW4WDKIZYQ5I,b9f9a44a0c446ccf,76c351d9b3732885,Germany,DE,de-DE,2026-08-13T09:15:25+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,mobile,mobile_app
F-QFHL1R0CYV5K,0df13a3c113159f4,c20294b501e93e07,Germany,DE,de-DE,2026-08-13T00:19:00+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,customer_service
F-S0U7KCCKYFSF,e304139c0ff47add,2c4dc2c4a7d7fe86,Germany,DE,de-DE,2026-08-13T01:56:40+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,mobile_app
F-ZXMCL19UC61T,6cd4786e7c2e692b,8a47c83c60933b1a,France,FR,fr-FR,2026-08-13T07:17:20+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,tablet,mobile_app
F-47FYIV00R0FE,ebd21bc58d3d95cc,5e34ee327d44e5db,France,FR,fr-FR,2026-08-13T01:13:46+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-XE4PXI8SYUWL,1ccac26d51ca830b,e9d9ccb04c04ded9,Germany,DE,de-DE,2026-08-13T01:22:42+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Das ist meine zweite Bestellung in diesem Monat.,desktop,mobile_app
F-API1TS2UGKZ3,ba838731d9a6a225,35ba381c9b34c776,Germany,DE,de-DE,2026-08-12T21:11:27+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",desktop,customer_service
F-S755IEPM8PX1,924cb70735c987a1,856790b59c0a07d3,Germany,DE,de-DE,2026-08-13T03:01:09+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",desktop,website
F-YLNJIBDGB9JN,214bfd9d190d8461,a721d5700317a831,Germany,DE,de-DE,2026-08-13T05:27:56+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-ULZ1WTQ4MB4Y,cd563b3499f68ce5,445a4cca5fb90283,Germany,DE,de-DE,2026-08-13T13:12:45+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",mobile,customer_service
F-REKXYQ04DOYH,dc0e20328a87c7c1,f149df6312e9b2a5,France,FR,fr-FR,2026-08-12T14:21:05+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,customer_service
F-M7IFLB9TEWPC,dbb5d358d0642eb5,69f893c0769f9d89,United Kingdom,GB,en-GB,2026-08-13T04:53:37+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",tablet,customer_service
F-HVZX0WYUXAWV,a15eb70c252aba37,8f2437ab6b2f3193,United Kingdom,GB,en-GB,2026-08-13T07:07:11+00:00,search_relevance,1,I searched a specific brand and got unrelated items first. I would recommend the store to friends and family.,desktop,mobile_app
F-V1CDBGV78TV0,129ae6f9579f5de4,7e29daf54f08c7f0,France,FR,fr-FR,2026-08-13T01:36:11+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-M7EHK2AGFGBO,0901eedd9271a714,cf752d35910eeff2,United Kingdom,GB,en-GB,2026-08-13T04:49:39+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,desktop,mobile_app
F-PUPOBYOHNXM0,7673cb8cd10f7390,6797bb17824bd649,Germany,DE,de-DE,2026-08-13T12:14:10+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",desktop,mobile_app
F-A4NG2J1FABDN,e9bb76da93727862,a4b5239214351bef,United Kingdom,GB,en-GB,2026-08-12T17:38:27+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",tablet,customer_service
F-PEQZJ44U9USU,9385a602a2c6b71d,25e63b5364b83e5d,Germany,DE,de-DE,2026-08-13T02:06:15+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",mobile,mobile_app
F-6RHTMI6UP4UQ,10a950820b9f0d29,65e50a1af22ac0b8,Germany,DE,de-DE,2026-08-13T00:44:21+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,website
F-NQINY088MI62,104ca58452da98bc,22dc3d29739c47e1,France,FR,fr-FR,2026-08-13T12:48:26+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. Je fais mes achats surtout pendant les ventes du week-end.",desktop,website
F-EIES47WHNKFZ,f44084a75b1fbff8,1c27f4b54f4bc6a6,France,FR,fr-FR,2026-08-13T12:48:19+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-S23H5WOVF3PI,959799b2cd1f3780,ab70d33145b9315e,United Kingdom,GB,en-GB,2026-08-13T09:09:48+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,desktop,customer_service
F-EL2VXG99PND4,efd59e868144d6e6,5a96a5ca3ee48e01,Germany,DE,de-DE,2026-08-12T17:21:44+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,desktop,website
F-EGUGO9BWVO17,9c02753155930518,d69cb323137bf36b,United Kingdom,GB,en-GB,2026-08-12T19:10:36+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",mobile,website
F-XEHMTBV2ZQ8E,8798376386198213,c78d6bc684ee793e,United Kingdom,GB,en-GB,2026-08-13T02:07:41+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",mobile,customer_service
F-XPXAQFZ03GA8,d584de711b0d92b5,864d2061bfc1c4ea,Germany,DE,de-DE,2026-08-12T19:04:20+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,mobile_app
F-HHF7KECATMYS,5ca9ad536b6061e7,a0dfdbf3e27e6016,France,FR,fr-FR,2026-08-12T13:48:55+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,desktop,website
F-YDKBUUIXOHQW,1e0d3827189eebc4,f7a59ecd41950e41,France,FR,fr-FR,2026-08-12T14:37:04+00:00,page_load_speed,1,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",desktop,website
F-91FPYC94AECN,911d984a096250bf,b620419020454c8e,France,FR,fr-FR,2026-08-13T02:19:07+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,desktop,mobile_app
F-WYESI38E9J1H,809ab4d7420c7ee0,7d357e09b9d9fc47,United Kingdom,GB,en-GB,2026-08-12T17:20:31+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",mobile,mobile_app
F-M6DZE291C5HR,024d02defde680b8,565dfb5cfbb8a81e,France,FR,fr-FR,2026-08-13T02:03:41+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. Je fais mes achats surtout pendant les ventes du week-end.",tablet,customer_service
F-V1ZD9Z17AV7M,f8a2f49dbc8b774b,ccfb77030c5a54b4,Germany,DE,de-DE,2026-08-13T04:46:56+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,mobile,mobile_app
F-AFSZ87IUP423,440e8613044c93d2,58883742e836749f,Germany,DE,de-DE,2026-08-13T01:10:31+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",desktop,mobile_app
F-XXLRPW2THNSI,c7d081dab51b0a9f,9b5096b2862a84b3,France,FR,fr-FR,2026-08-12T23:06:53+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,customer_service
F-MPLII6FBWCBL,bf04ea3a6de17eb7,eab2d04ea61573f6,France,FR,fr-FR,2026-08-13T01:35:24+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-Y0SEVAHEHCH2,cf0df51d03ebddcb,19906de346ae2bf0,Germany,DE,de-DE,2026-08-13T00:01:23+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,website
F-QPDMKXBD9KZY,38a4150b5b76eae1,cef090d852ec689b,Germany,DE,de-DE,2026-08-13T11:27:18+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Das ist meine zweite Bestellung in diesem Monat.,mobile,mobile_app
F-2DI6H5LU4G0L,a30dcab607e53ff4,1bfcca9915e41e1f,France,FR,fr-FR,2026-08-12T23:10:34+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-4XLRVEAOLN2S,86fe7878966dd02d,1537d1e624f68cea,Germany,DE,de-DE,2026-08-12T21:29:14+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,mobile_app
F-HXKCC5UBC0SQ,b3295a07fcabf759,009e36941da9f878,Germany,DE,de-DE,2026-08-13T10:43:30+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-6776EY0JKOZ7,30a47ac16b25fce4,877cddaecfacc0b9,United Kingdom,GB,en-GB,2026-08-13T03:28:48+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,website
F-ND0Z5N8ETJDK,2f79fe6b99cb7177,3dc1109562bf94d3,United Kingdom,GB,en-GB,2026-08-13T01:41:29+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",tablet,website
F-SSY7YRALA2ZL,66c97aa1a2b12e3d,b321161da0ccada7,Germany,DE,de-DE,2026-08-13T12:33:39+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,customer_service
F-68RPSL4L8UYH,c47d7b7d1425b24c,0e448c58fadbc745,Germany,DE,de-DE,2026-08-12T20:58:03+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,mobile,mobile_app
F-KV1GG00NNJG0,dcbb7108b81d59de,0a988d394f5bff95,France,FR,fr-FR,2026-08-12T14:25:43+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,mobile,website
F-VLQZ3R0HUG68,528c062098dec7b4,89bbf0f385851c52,France,FR,fr-FR,2026-08-13T04:42:36+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-U6EYJR0F70J7,1b976b91969f55ee,0a58622c4fdcfc18,France,FR,fr-FR,2026-08-13T06:24:20+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,mobile,customer_service
F-3KQYF932DSHP,e03b4413c571d462,c88221b58a272aee,France,FR,fr-FR,2026-08-13T12:11:19+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,mobile_app
F-1O95UFN4ADXA,045a37e7f118351c,5e8841a8b979cfd4,United Kingdom,GB,en-GB,2026-08-12T22:59:29+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I would recommend the store to friends and family.,desktop,website
F-SL5O2IZWPMNN,2fc6ec8b40e44e47,f895a009a61d63a8,United Kingdom,GB,en-GB,2026-08-12T15:02:58+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. The mobile app is my preferred way to order.",mobile,mobile_app
F-34JQYGSIYKDJ,23d8b0a398aa7b26,87886b33e10df9db,Germany,DE,de-DE,2026-08-13T09:56:05+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,tablet,mobile_app
F-XH5CT75KRGPX,12bc06204b36e4c0,142b9881b54fa2b7,France,FR,fr-FR,2026-08-13T05:58:28+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,desktop,website
F-GMZY4NKSGCLU,0141ba29e47a037d,a04b2fb38be6dc68,Germany,DE,de-DE,2026-08-13T06:25:39+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",tablet,customer_service
F-YSJUFVTTVQZR,ad58e50e953778a1,f60a3b0b0f826aa5,Germany,DE,de-DE,2026-08-13T04:29:53+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,website
F-CP3E5M1DF819,2fe145ee53a3baeb,bf791f2436e0d779,France,FR,fr-FR,2026-08-13T13:39:12+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,website
F-NG2169R7C62M,20b409da08a331a3,bcfa2728d7edc7c3,France,FR,fr-FR,2026-08-13T12:18:36+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,mobile_app
F-4A2PQ58BJC03,571a6a33228aef95,b2ca75444ef1885e,France,FR,fr-FR,2026-08-13T07:41:24+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,mobile_app
F-DN4PXASLGBJ8,e57b055124f760f3,c3cd0a1a5515d66a,France,FR,fr-FR,2026-08-12T21:24:14+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",mobile,customer_service
F-6AXBNVQOGJD5,3ff4fd81b9d89d18,bb93ce43f818ff06,France,FR,fr-FR,2026-08-13T11:58:19+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,tablet,mobile_app
F-5AB5W2TWO557,9710922ae1b21e5b,fcc5d83e62e9a01d,Germany,DE,de-DE,2026-08-12T19:13:13+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",tablet,customer_service
F-03VG3HFW4UQY,fecf5455c9cfc00b,15e47af3d13d9353,Germany,DE,de-DE,2026-08-13T05:21:05+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,tablet,customer_service
F-W4967BXZM53Q,34ab1c556bffe5ff,db76de714a87b7bb,United Kingdom,GB,en-GB,2026-08-13T03:30:33+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,mobile,mobile_app
F-6XZB4S6CCH8Q,b4933448771b2a2e,d68451110d26bc61,France,FR,fr-FR,2026-08-12T14:16:50+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. J'utilise surtout l'application mobile pour commander.",desktop,customer_service
F-4UE5U01IXD8I,ae1038c12bfb926f,533d8d811ac9018f,France,FR,fr-FR,2026-08-12T19:22:19+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-SWP31CO18HQM,fc88a075411ca087,3856716e927af85d,Germany,DE,de-DE,2026-08-13T11:04:07+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-S363XXU1O92W,4ab1e2179da3e161,b570a61dd64d309c,Germany,DE,de-DE,2026-08-12T20:06:13+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-NHL574J663U4,f3732df60a31c51c,21837f21ac6b4bc7,United Kingdom,GB,en-GB,2026-08-12T23:19:16+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,website
F-T32QGQR729ZK,3dc990e94a375ce2,8730a53e64d71a31,Germany,DE,de-DE,2026-08-13T03:28:59+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-0CKNNJN6TEXS,1a15ec16d5d19d17,ea0c4ab19ed2d377,United Kingdom,GB,en-GB,2026-08-13T01:21:52+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. I mainly shop during the weekend sales.",tablet,mobile_app
F-CU4P8MK6JZ7O,c60f87e4c6a4cfea,919884535f78dcac,Germany,DE,de-DE,2026-08-13T06:00:40+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",tablet,mobile_app
F-A6MPCRVALF9Y,7670e01fa27aa107,079a0a29c09d5d37,Germany,DE,de-DE,2026-08-12T15:47:47+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,mobile_app
F-U6DZKPKG5BJH,5a72b73f0d23a39f,43597f420862dc38,Germany,DE,de-DE,2026-08-13T00:01:37+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-C47DJVC5VC6H,7ac1bd7b25ac7fbd,d22eac339931623a,Germany,DE,de-DE,2026-08-13T08:39:34+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,mobile_app
F-Y2SEU4KCZLQ0,b4ea376c104b38bb,78e032a2b746a299,United Kingdom,GB,en-GB,2026-08-13T03:21:26+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-3ONOZRGTC86I,752527b35df73e18,b0db550867983993,France,FR,fr-FR,2026-08-12T19:10:58+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-ZBKY99T86UUY,96f3612c92de8a14,feb7c320b8450916,France,FR,fr-FR,2026-08-12T19:04:34+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",tablet,mobile_app
F-EQ4E3FPYTFCB,0c2c4ad8ac326d26,c285490b806c3367,Germany,DE,de-DE,2026-08-13T09:34:51+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-UI22UNN5EI8K,8fc93ed694425e64,e419252a822d16f4,France,FR,fr-FR,2026-08-13T04:48:11+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,mobile_app
F-DDAD4Q8RJ1CR,4244404dcf87d93b,e7598e285237752a,United Kingdom,GB,en-GB,2026-08-12T18:32:40+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful. I use the site a few times a week on my phone.,tablet,mobile_app
F-4UVSE4WWMN96,0f52fe67fc87b6a4,2839f0f37091a806,United Kingdom,GB,en-GB,2026-08-12T18:46:00+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly.",desktop,customer_service
F-QNJJTWB5RM0N,63ecfa5841c137a3,8673fd385c92656f,United Kingdom,GB,en-GB,2026-08-13T13:07:48+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. The mobile app is my preferred way to order.,desktop,customer_service
F-A8H6W54C4QV5,a39ff45ea150bf18,1be971e6ca1c4cdd,United Kingdom,GB,en-GB,2026-08-12T21:47:34+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times.,desktop,website
F-XGGL52HWCIAF,8842cefb19d5ac97,3f60bfff6bf9dae6,United Kingdom,GB,en-GB,2026-08-13T12:51:58+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,mobile_app
F-R42VWMHEFWW4,0b8464083f871500,bf37b4b44c4ffcca,United Kingdom,GB,en-GB,2026-08-13T05:22:19+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",tablet,website
F-YIV25RXC4L1E,0cb88686d072f860,fe5e2e57a6a72cb1,Germany,DE,de-DE,2026-08-13T09:44:44+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",desktop,website
F-1V85B6U1HBF4,d7e80f9c894b36e8,c1207aa9af35a1c2,Germany,DE,de-DE,2026-08-13T12:30:59+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-13XP5UVKLAGL,c9e7fab86fc38f56,5a023165a6ba0dd7,United Kingdom,GB,en-GB,2026-08-13T04:57:34+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",tablet,mobile_app
F-URWGNLL97IGW,f8fc2779eb2ab055,0f5d4fbd2c8c0b36,Germany,DE,de-DE,2026-08-13T03:18:05+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,website
F-QSSLAX2IP75I,4f9e08ffcbe064d8,1a2b186512530b2b,France,FR,fr-FR,2026-08-12T19:33:04+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. J'utilise surtout l'application mobile pour commander.",tablet,website
F-6SM04CR1FJ90,a7e70b1ea4edf0a7,3c63b72e231c3f67,Germany,DE,de-DE,2026-08-12T16:19:58+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",tablet,customer_service
F-9DDXF670QE4K,00026bb410e90d74,21ac6bdbf14ae261,France,FR,fr-FR,2026-08-13T00:55:56+00:00,after_sales_support,2,Ma réclamation a été ignorée pendant des semaines.,desktop,website
F-UEPHO1937BUN,53bf3beacae0d71c,cae1971000d51435,Germany,DE,de-DE,2026-08-12T20:30:33+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,website
F-H6H0OZHD6T1W,908b7f7b465fc661,862aeb59fb08fe89,Germany,DE,de-DE,2026-08-12T21:46:51+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,mobile,website
F-EZOCFOBQRRW0,e4eef7a85b489b20,60f140843cc8ef30,Germany,DE,de-DE,2026-08-12T23:00:03+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,customer_service
F-GST081KPYZB3,7f73674a1cd36cc6,aa63d4e1c2a13475,Germany,DE,de-DE,2026-08-12T22:27:33+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,mobile_app
F-RKZTRVL1UVRU,ae103abbe8722cde,6ccf35537cfaca0e,France,FR,fr-FR,2026-08-13T02:26:02+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-E4GI9TTL07CR,fde15f88fdb8dbee,f24e7bff53b763a2,United Kingdom,GB,en-GB,2026-08-13T07:43:04+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,mobile,website
F-IMR3K7F83DMA,f6b571cc23fa7ea2,efacea8084da43d6,Germany,DE,de-DE,2026-08-12T17:40:19+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,website
F-4074PRKKTOPS,ed277a2fabb0bd84,181e3b5c31bc33ba,United Kingdom,GB,en-GB,2026-08-13T00:28:00+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. I mainly shop during the weekend sales.,desktop,mobile_app
F-09CR8BPPCXPI,fc82dc2e9098cc05,20fe7e8f291db1eb,France,FR,fr-FR,2026-08-13T10:44:17+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,desktop,website
F-IOSUIZ4HMLF3,aa540e97b93af116,dcb0aafc1121808d,France,FR,fr-FR,2026-08-12T13:55:06+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-XOLUNVANRNCC,2575c39bed3bd85b,f1b3dd87383cd5ea,United Kingdom,GB,en-GB,2026-08-12T18:12:45+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up. The mobile app is my preferred way to order.,desktop,customer_service
F-BX4OHNB5QTY5,6e671ec74b0088f7,8c90308e8fa74961,United Kingdom,GB,en-GB,2026-08-13T00:44:51+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,customer_service
F-VK1DUZRCGS2T,5bd77764a90b6597,a72dc14ab7653c3c,France,FR,fr-FR,2026-08-12T18:10:46+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",mobile,mobile_app
F-7ZV0NWHQ3HC2,e0a5911f2177d933,6b4d393aebb9ba2e,France,FR,fr-FR,2026-08-12T16:51:23+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,website
F-DOVQBADVP6R8,cc8a4d0303cde826,1d019ba67e01bf36,Germany,DE,de-DE,2026-08-12T16:52:33+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,mobile_app
F-WP8XNAHAXJQ0,6eafeb91579c93a0,76f6c07e67e34a6c,France,FR,fr-FR,2026-08-13T10:29:40+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,customer_service
F-MH16F0R8T8NM,8ddb0ffdbaf5d871,1eeb178f72679fb1,France,FR,fr-FR,2026-08-12T18:21:23+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,desktop,customer_service
F-VJ6IS42T3KIE,295990fe08016a36,48814148ed26b869,Germany,DE,de-DE,2026-08-13T10:21:35+00:00,product_recommendations,2,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-BM1OXH4JCREZ,aaf8a5878cc97bb3,ab92c395be4112e4,United Kingdom,GB,en-GB,2026-08-12T17:28:06+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,mobile,website
F-WQVFC3WEKYD9,ef06f94997a71b20,bd1f1b21b1deff23,Germany,DE,de-DE,2026-08-12T23:44:19+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,mobile_app
F-57OLUIF14JLE,0bed6c0c8d1c3416,4d32306cc648b28d,France,FR,fr-FR,2026-08-13T04:41:54+00:00,search_relevance,3,"La recherche est correcte, sans plus.",tablet,customer_service
F-I76YFDMH3W5U,64fa43326e688dd8,bee92b751093676a,France,FR,fr-FR,2026-08-13T08:39:31+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,desktop,website
F-FZLLKB2KV2T3,e2774635a79dbad2,3c8d93f57b110e2c,Germany,DE,de-DE,2026-08-12T21:02:03+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",mobile,customer_service
F-H81TJ4BEKB7L,91baa58f83b638eb,541dd53b541afab4,United Kingdom,GB,en-GB,2026-08-13T06:30:07+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored. This is the second order I have placed this month.",desktop,customer_service
F-IL0N12GWTMWU,6544ff33015e4e23,409005dfc9c5191c,France,FR,fr-FR,2026-08-13T11:36:17+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",tablet,website
F-05X3YGH78ABH,08ea95106e4eece4,197d6a6505768a5d,Germany,DE,de-DE,2026-08-12T19:52:01+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",tablet,customer_service
F-HNY541V7RGHZ,e624e5df91355fab,c17650c64871ca87,United Kingdom,GB,en-GB,2026-08-13T08:10:47+00:00,after_sales_support,3,Support answered my query but it took two days. I mainly shop during the weekend sales.,tablet,mobile_app
F-IA1OERE4POLO,de4883e71535cc06,cf7c78fe30390dab,France,FR,fr-FR,2026-08-13T11:50:15+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,website
F-BFEM2GRKVOKJ,4d956a50d853f958,dff40bed587b8efc,United Kingdom,GB,en-GB,2026-08-13T09:09:34+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",mobile,mobile_app
F-VRTZ66MFED7W,5ec6b4c12e2fdb2d,07d1729ee499580e,United Kingdom,GB,en-GB,2026-08-12T21:26:12+00:00,checkout_flow,2,The checkout flow is too long and I almost abandoned the order. The mobile app is my preferred way to order.,desktop,website
F-GLFDM3X2KETG,20c469b73b008e39,b75a4ca12b8766ff,Germany,DE,de-DE,2026-08-12T21:58:34+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",mobile,customer_service
F-ND9FS66FB1KI,e07ad8cc992a0523,3ba9b9e1e6eea0d0,Germany,DE,de-DE,2026-08-12T17:29:21+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-P7BQGQQ2J6WD,125b5202402beb8f,0cbb558d356dc470,United Kingdom,GB,en-GB,2026-08-12T20:23:47+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",tablet,mobile_app
F-G93VA64S982G,a7a9df91ef72e2ce,f07f29d8edfc4f58,France,FR,fr-FR,2026-08-12T16:58:52+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,mobile_app
F-5GSORNEY57DV,d0d2bbde1a87e628,e8d49a572c50522b,United Kingdom,GB,en-GB,2026-08-13T11:27:24+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. I mainly shop during the weekend sales.",tablet,website
F-MQ5KKP8TNGYJ,f87cbc5b241d4f8a,b359787a8351cba5,Germany,DE,de-DE,2026-08-13T06:09:00+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,website
F-GX4UKP2A8GOL,89131d06859c1643,ca91f99c9ed663f7,Germany,DE,de-DE,2026-08-13T00:52:19+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert.,mobile,website
F-UQDILMLL74YR,d5dc62b924fb59e3,e69154be6666d7b8,United Kingdom,GB,en-GB,2026-08-13T11:35:36+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,customer_service
F-A7VNVQTALALH,b30bde46ed9a7c85,c13bb8667fb9c6ca,France,FR,fr-FR,2026-08-13T02:35:51+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-LBQOY9IYLCPB,9a1136680360b829,e6f475adde7adcc3,United Kingdom,GB,en-GB,2026-08-12T18:22:54+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,website
F-S3N0AQAOIAXX,b57351ce69781ebc,c414742cf943072e,Germany,DE,de-DE,2026-08-12T14:52:44+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,mobile_app
F-662OMJYTTCDF,5727f99d97e7bed5,d13c35dc31307c53,United Kingdom,GB,en-GB,2026-08-13T04:55:11+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,desktop,customer_service
F-QB3PPJZCBAMX,df07b32536041554,2f70093790824d96,Germany,DE,de-DE,2026-08-12T15:59:07+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,mobile_app
F-OBW1BRBA2YAX,f0a00ec1aca4f9ff,66094a7f80c76e7d,France,FR,fr-FR,2026-08-12T17:12:24+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,tablet,website
F-X290KFTHZR6N,cabbeedae98e59bb,9c9ce935ffc39bbc,United Kingdom,GB,en-GB,2026-08-12T21:24:56+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,mobile,website
F-JSUUNWYK2IN2,e7c211f8b8a7669b,58e72a5e5e834c47,United Kingdom,GB,en-GB,2026-08-12T14:49:42+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time. The mobile app is my preferred way to order.",mobile,mobile_app
F-KWFLAKBNKCE8,7ff13f37e9c59dc6,1bdbd2d9ec5f05e5,Germany,DE,de-DE,2026-08-12T19:13:54+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-RFJP15CYEBF1,6d9679cda85b5a77,252eb71f9ee0dfc4,Germany,DE,de-DE,2026-08-12T23:36:53+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",desktop,website
F-3Z4J4KTMYQTV,85448e74ccdb3845,8ff3e97808d8316f,France,FR,fr-FR,2026-08-13T02:16:15+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-DTOVSU4IY3CQ,697d8c894878e04c,28b2d9b76cb32526,France,FR,fr-FR,2026-08-12T18:12:51+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,website
F-I02LI7F8NS8C,e9fa2645e1ec23d2,38972e05bb295891,Germany,DE,de-DE,2026-08-13T02:12:52+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-IH920MKU4MFY,84a2b327fc9d3bcd,39856e5c5746ad8a,France,FR,fr-FR,2026-08-13T12:55:16+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-ZO7BENEF8JAE,2be9f05742dba6d1,79355fb1380501c9,France,FR,fr-FR,2026-08-12T13:50:06+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-YVLL3XJ199TL,5cb99a0e8e79b35b,55984a5a843b13a8,France,FR,fr-FR,2026-08-12T17:53:35+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. Je fais mes achats surtout pendant les ventes du week-end.,mobile,customer_service
F-YNLTWXMV29K1,a355d536f097f3f8,ceea22a789262f42,Germany,DE,de-DE,2026-08-13T05:34:15+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,customer_service
F-L3Y3VZHD1M1U,0d8c380b22f0201e,fa370e4e63d74375,Germany,DE,de-DE,2026-08-12T14:53:11+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,customer_service
F-F82HHXSH6N6T,01a82a9a3d7e5b24,18b94c4a10051878,United Kingdom,GB,en-GB,2026-08-12T21:23:07+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. I mainly shop during the weekend sales.,tablet,customer_service
F-JUTJLPGQZSA7,f9923f5f809c7938,305209c8b8472eec,France,FR,fr-FR,2026-08-13T05:44:36+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,tablet,mobile_app
F-7RSR35UXY9FX,aa5f9a4ead131f40,52e5b3af9b282ace,Germany,DE,de-DE,2026-08-12T15:03:58+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",tablet,website
F-YR02E3J8K4H1,038a640a912f7476,8e555f6503917f72,Germany,DE,de-DE,2026-08-12T20:15:06+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-R20LK1PG63X3,7c593cb7d70b1dd9,eb561dde66d29a09,Germany,DE,de-DE,2026-08-12T14:34:57+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich bestelle am liebsten über die Mobile-App.,tablet,mobile_app
F-QOHETYBNKPCN,db875fdc0345b3bd,7f7284fbe42e3141,United Kingdom,GB,en-GB,2026-08-12T18:37:38+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,tablet,customer_service
F-BD23A9O8FSQ3,7ead915899c8cd1e,e9a3714917b7ef3e,Germany,DE,de-DE,2026-08-12T19:43:40+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-HERBU64PYWX2,d616369bfba1f895,da6974a47ae3f0c6,France,FR,fr-FR,2026-08-12T18:14:01+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-6463I1GTH47F,b3faefae140b1cbc,32616ede139cd793,United Kingdom,GB,en-GB,2026-08-13T13:10:44+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-DSL7NAVBOIHZ,718d2a63142a32a7,9de311fb5d2fd4d4,Germany,DE,de-DE,2026-08-13T09:05:58+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle am liebsten über die Mobile-App.",mobile,customer_service
F-BU1Y1CQ3SEF2,efb62c78bda91296,2f4ece0d01756e6f,United Kingdom,GB,en-GB,2026-08-13T03:25:40+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",mobile,customer_service
F-0USEZ408PLII,148101e5674f5e88,11d863406199db6b,France,FR,fr-FR,2026-08-13T07:16:13+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,desktop,mobile_app
F-C3SCDK1MTQXB,416df5602c375d26,57d7f1b0a2d0736c,France,FR,fr-FR,2026-08-13T03:35:15+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil. Je fais mes achats surtout pendant les ventes du week-end.,desktop,website
F-J2KUN3QL8VN3,45ca4f30845e65c3,bd359a956ee7cc30,Germany,DE,de-DE,2026-08-13T13:07:26+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,website
F-28GZUHAA28MU,bd3fa66b8cc22187,529b84299c6974c0,France,FR,fr-FR,2026-08-13T13:32:47+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-VLBKMHFYBOGN,9ea239c98c573a2c,0a0607fc026c5a31,United Kingdom,GB,en-GB,2026-08-13T03:24:45+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. I use the site a few times a week on my phone.,mobile,mobile_app
F-1EWINZOCEOYG,26f945db807fd846,e7a97f604c427432,Germany,DE,de-DE,2026-08-13T07:58:23+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",desktop,mobile_app
F-80ZPJ4XK37QK,8ef2c9a8729f647c,934671e299422848,France,FR,fr-FR,2026-08-12T17:48:26+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,desktop,website
F-SH48CXOZU07D,b16fd9af84b5db34,23fee7a93f6aab52,United Kingdom,GB,en-GB,2026-08-13T08:19:55+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,desktop,website
F-Z06OVBCE7RV2,28c924c8dc839648,ad5cf26d0daabc4b,France,FR,fr-FR,2026-08-13T07:48:28+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-YKFVMQIK0AY7,94e3914af0db6622,076ddb784ddf2852,United Kingdom,GB,en-GB,2026-08-12T17:27:14+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,tablet,mobile_app
F-D4P81V31KC1M,5b351320f10a1879,f082b37550263eb8,France,FR,fr-FR,2026-08-13T12:54:49+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,desktop,website
F-C2775CBE552Y,f0aca6b7ae9e7e56,832cc579eda3f558,United Kingdom,GB,en-GB,2026-08-12T16:44:31+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-65HAH6BOP836,dc3311b45b0276d9,d5e25c67a1cfb334,Germany,DE,de-DE,2026-08-13T09:26:45+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-SKUC7G4T8XCX,40fcfeac8339dbe8,2aaa5fc5dec431c9,Germany,DE,de-DE,2026-08-13T10:44:47+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-R5WNBF7FDHU5,d7549f9c82e993c8,dc5c2124860d57b9,Germany,DE,de-DE,2026-08-12T23:00:29+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert.,tablet,website
F-9AJ60CYYJJH7,4a8ea2b09bde3f62,b0f7f4d124846be9,France,FR,fr-FR,2026-08-13T03:30:47+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,mobile_app
F-R7F1RQEP14YS,57f69ab9b4be5665,c75deaf6682e67a5,France,FR,fr-FR,2026-08-12T21:24:25+00:00,after_sales_support,2,Ma réclamation a été ignorée pendant des semaines. C'est ma deuxième commande ce mois-ci.,desktop,mobile_app
F-T9D4NIFRKNBT,88afcc5d9bdb006e,a3ab1090b4e934f3,Germany,DE,de-DE,2026-08-12T18:22:50+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",desktop,mobile_app
F-ZPKU0XL2A9K2,9e7d4a894add2174,a6ccf3b3c69a1e53,Germany,DE,de-DE,2026-08-13T05:54:13+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,customer_service
F-7QNIS0JYQBWA,498e0ac870ba791c,64caa44839f59a91,United Kingdom,GB,en-GB,2026-08-13T06:29:35+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. I use the site a few times a week on my phone.,tablet,website
F-73NRPN3M63OR,de5aeafab626b08f,8a4f0a2ddd16d861,United Kingdom,GB,en-GB,2026-08-13T03:38:14+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly. I use the site a few times a week on my phone.,desktop,customer_service
F-ZK9FP72AL3SM,a3e8297112b33f33,0a5e4dfddc185bab,United Kingdom,GB,en-GB,2026-08-13T10:00:21+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",tablet,mobile_app
F-VWEYUGBTYL6F,a299be108857f21a,99a4f7468468a621,United Kingdom,GB,en-GB,2026-08-13T10:27:33+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",mobile,customer_service
F-BJ1BKQRDU7YZ,737d1a570c031f7a,f4b15451294660df,United Kingdom,GB,en-GB,2026-08-13T00:08:29+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,mobile_app
F-8XLX4G07LIJQ,d03720b0854fe6ff,6abf9e7646d2a6c2,Germany,DE,de-DE,2026-08-13T13:29:33+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,mobile_app
F-CSSE7T14CVYW,28e8ec89ed19f4d5,a106b0ec1acee918,Germany,DE,de-DE,2026-08-12T16:05:17+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",mobile,mobile_app
F-ULXR0T2WXVT1,b3bd2030107e624e,051b85c7f472e331,France,FR,fr-FR,2026-08-13T01:08:40+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,desktop,website
F-UUXA65DM98NO,f35f650fd7dbc07d,7309c5e8417802f9,France,FR,fr-FR,2026-08-13T05:07:26+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,tablet,customer_service
F-BSJRDPLJZNWK,e0dc78380985c66a,c8a3cd15fa2ce1b7,Germany,DE,de-DE,2026-08-12T17:10:10+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,website
F-OEIL3XATX3W4,44267c4336f0154d,1488b86cb70c450f,France,FR,fr-FR,2026-08-12T19:56:32+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,customer_service
F-IHO7CKCZMU11,f29afb7cbf2f23ae,24c21c9762fac795,Germany,DE,de-DE,2026-08-13T04:34:44+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,website
F-SNFLT4S626ZD,ec7b6d83361e30e6,4427f21bb7b26a30,United Kingdom,GB,en-GB,2026-08-12T16:05:55+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up. I would recommend the store to friends and family.,tablet,mobile_app
F-6KQ000NUXDSM,2b9fa963f9181dd8,7e7fdda8f8459da6,United Kingdom,GB,en-GB,2026-08-12T21:44:07+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",mobile,mobile_app
F-FSZDJO0Q6F99,e0f98db52fcf4d06,0074cc15bb0fe30c,France,FR,fr-FR,2026-08-13T01:20:07+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,website
F-RTHP6SGUQBWB,021227be4211f1d1,441af9554418a5b0,United Kingdom,GB,en-GB,2026-08-12T22:49:03+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",tablet,mobile_app
F-IM5O5R4QSDM1,4ff8fecbb3151acf,8399ee201139dfb8,Germany,DE,de-DE,2026-08-13T11:26:50+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich bestelle am liebsten über die Mobile-App.,desktop,customer_service
F-9A1WREE4IRVR,07b3acaaafdd8eac,f230ab2f7c558535,Germany,DE,de-DE,2026-08-13T00:50:45+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,customer_service
F-4OLZKLEG1X3K,495465d8d0f7cd33,c396425dc9250ef3,France,FR,fr-FR,2026-08-12T20:48:31+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",desktop,website
F-ATNC1KYETTE4,25c81d37c9b2a8ef,247890060d372878,United Kingdom,GB,en-GB,2026-08-13T07:05:59+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",tablet,mobile_app
F-PCJQVTKLRY7C,10f09fd27c141446,d406a077ed109091,France,FR,fr-FR,2026-08-13T12:19:58+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-TWZCUI8EZZW9,49834957a4f9992c,231ca680ed0bfd67,Germany,DE,de-DE,2026-08-12T13:59:46+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,mobile_app
F-FAG1OHCZSSCB,d822d112efc42dfb,05bbe43775f258f1,France,FR,fr-FR,2026-08-13T10:48:44+00:00,page_load_speed,2,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",tablet,customer_service
F-IZSQ0HAF1BR6,c61b4f6994de8c17,aefd74e09e54391e,France,FR,fr-FR,2026-08-13T04:58:50+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,customer_service
F-7YJYHGGWP9JM,0fb6c645112fa6c5,2c98a6e8a086128a,United Kingdom,GB,en-GB,2026-08-12T18:28:36+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-CH1OG8WWC1T9,7480a333b9e24a1f,6ddf9f67a6c5b084,United Kingdom,GB,en-GB,2026-08-12T17:09:36+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,mobile_app
F-FG0OZSI4JUQK,457912b037659151,f84cd62635ee32c2,Germany,DE,de-DE,2026-08-12T21:08:14+00:00,delivery_experience,1,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",mobile,website
F-O1AHJRUN006T,1e01895d03cd722f,af5e1be3b542afcd,Germany,DE,de-DE,2026-08-13T05:35:07+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,website
F-AHO06VOEQVGN,2635634bee0f36e9,8d3d530e53538a16,Germany,DE,de-DE,2026-08-12T20:45:58+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,customer_service
F-OW7A1MQ39LFU,6dcb0812e89eb6ae,33e95587057907d9,United Kingdom,GB,en-GB,2026-08-12T14:05:22+00:00,checkout_flow,1,"Payment errors and no clear error message, a really poor experience.",mobile,website
F-9L1LHYP8H3YV,f3468cebc218f9f3,6433e6491edfa6ff,Germany,DE,de-DE,2026-08-13T00:24:48+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,website
F-0Y2C2OHNAP40,6d53144aef09a7e1,6a7b795469e9579a,France,FR,fr-FR,2026-08-12T20:45:30+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,website
F-SFB510G7UBGE,55622fd7c41ea426,71440bd2514ab6a3,Germany,DE,de-DE,2026-08-12T14:00:22+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-R0XJXE9BZDZL,c90f8f63f401bc6f,20cbd208adc3a9fa,United Kingdom,GB,en-GB,2026-08-12T18:52:01+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",mobile,mobile_app
F-FIJKZK4DBV9K,3294968210694cb3,671e6808d4f4f01c,France,FR,fr-FR,2026-08-12T17:00:42+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",tablet,website
F-0SLAEH6ZLIEJ,9dea469982dea5c6,92ce7d16bfe0cfb6,France,FR,fr-FR,2026-08-12T17:09:19+00:00,page_load_speed,2,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",tablet,website
F-4LRHZ5SOQ1N9,5aa4c45acff6ca48,516d71b8bdb9cd9a,United Kingdom,GB,en-GB,2026-08-12T18:02:19+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,website
F-Z89473S2O0GA,bcf4ae31f5ac15ae,32f549d4c30b7a0b,Germany,DE,de-DE,2026-08-13T01:28:12+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-ULUL09B6Y5L8,8ca432d69a142ecf,cadc94ab7529987d,Germany,DE,de-DE,2026-08-13T01:52:22+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,mobile,customer_service
F-STVYVNHY1GEF,fc8d98b2f8603376,c8391db6fee30444,United Kingdom,GB,en-GB,2026-08-13T09:00:00+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,mobile,customer_service
F-KAH2KCOQ6HVG,667f37047da65606,ea607e87ed5f314d,United Kingdom,GB,en-GB,2026-08-13T13:37:54+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,customer_service
F-43VM318ESKMR,a96f624d1ef10cd5,9f9e1ab5a24940dd,United Kingdom,GB,en-GB,2026-08-13T04:38:58+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. This is the second order I have placed this month.,mobile,website
F-Y1588GUJ2P17,6aae3fd074e96dd7,07c8d52f8023f51d,United Kingdom,GB,en-GB,2026-08-13T05:42:20+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. The mobile app is my preferred way to order.,mobile,website
F-RNS1959956ML,fa1a658290fc7dbd,c0afbc9c73dcdc86,France,FR,fr-FR,2026-08-13T09:46:52+00:00,checkout_flow,1,J'ai dû saisir mes coordonnées bancaires trois fois.,desktop,mobile_app
F-0PKQD7GFAQPY,055b45c353806f43,ce462628883e3973,United Kingdom,GB,en-GB,2026-08-12T21:50:34+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,desktop,customer_service
F-4E9F0DDUU7HP,f7211084f23b9ce0,801616a0f09a6f24,Germany,DE,de-DE,2026-08-12T18:17:09+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,website
F-X87RVEI0ZDPD,7bdb2566830fb9e6,f942d7c813be5639,Germany,DE,de-DE,2026-08-13T05:13:13+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-D6T6IF7MMGCE,539e945a4f3cb35a,2cdf7ad923a9f9e8,Germany,DE,de-DE,2026-08-13T11:45:06+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,customer_service
F-Y1DBR7PFWXEV,a6287ae510b3f79a,89685735224acfab,France,FR,fr-FR,2026-08-13T09:59:21+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,desktop,website
F-551OQPOZ2LF9,a5da871dc3b4da2c,d67c3464b0bbb213,Germany,DE,de-DE,2026-08-13T11:10:53+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-Z8HP5Y58NEC3,50864e7f359cae2d,15ed2a57b890861d,United Kingdom,GB,en-GB,2026-08-13T03:24:37+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,mobile,customer_service
F-I0LG56AO4T4L,1aee551d54586fd9,74225f2e4f520c82,France,FR,fr-FR,2026-08-12T21:50:20+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",desktop,mobile_app
F-BK0B0YLHGH6O,ffab7e7be810b51c,77b83afd762d2852,United Kingdom,GB,en-GB,2026-08-12T14:40:44+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,mobile_app
F-H8R4LJT9ZN8C,628c42fbbf6dbfc6,67238a164acee5e2,Germany,DE,de-DE,2026-08-13T01:00:03+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,mobile_app
F-2DE7QGWURK5E,5191cdc705cf2813,15f4a95320a1ae27,United Kingdom,GB,en-GB,2026-08-12T17:48:15+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,mobile,mobile_app
F-7DEW4KZAZ080,8c35e68cf8f61246,0b8410af9cffbe7d,Germany,DE,de-DE,2026-08-13T10:35:07+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-QA9TR4OX4B8I,5ad54ff7a5dd66bc,9de254663f076788,Germany,DE,de-DE,2026-08-12T22:56:28+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,customer_service
F-L90VY5KPVEBJ,77490bf99f1b23fd,0a261743a498e270,France,FR,fr-FR,2026-08-12T19:09:15+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,mobile_app
F-62UA87JMQS01,1e7922e95c34ffc8,3fcb6cc30c731cac,United Kingdom,GB,en-GB,2026-08-12T16:34:57+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. I use the site a few times a week on my phone.,tablet,customer_service
F-06A2KT9ROF1Y,4b56ee6044209382,6f18fc56368d448e,United Kingdom,GB,en-GB,2026-08-12T21:04:26+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",tablet,mobile_app
F-4Y7FH47IJVYM,70fab12ab85e8f70,fc6550bc8c7df9eb,Germany,DE,de-DE,2026-08-13T02:20:49+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,mobile_app
F-41J8FX52N6MQ,5f31f063650f6699,d5c3f8ff7e40f286,Germany,DE,de-DE,2026-08-13T06:46:16+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-HGEFGUA41ROX,92a1815b36a7a642,d2893b0581603032,France,FR,fr-FR,2026-08-13T02:58:24+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,customer_service
F-6KDZ7JF0VB4I,619488968379cae7,75c47108f75243fe,France,FR,fr-FR,2026-08-12T19:27:23+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,mobile_app
F-ER78RDSAEDUO,c94f74cedb1183fa,dd6fe0f07c91bc1b,France,FR,fr-FR,2026-08-12T19:03:04+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,tablet,customer_service
F-JIUDOGHZ9K3Q,1b411a043bd035c2,cc51059fa1d74ca2,France,FR,fr-FR,2026-08-13T10:07:49+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,mobile,mobile_app
F-EHXQ495R5OJK,973c0ef6a47fa38d,eadc8d0e4493b4cb,France,FR,fr-FR,2026-08-13T10:28:12+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,desktop,customer_service
F-Z7QPMSKRKTVF,8a9486178ef86be0,477ec74d3974c5a8,Germany,DE,de-DE,2026-08-13T09:18:45+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,customer_service
F-P0Y30A6BSU1U,960f8d20bc6492c4,d3101f831ce61027,United Kingdom,GB,en-GB,2026-08-13T02:23:12+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. The mobile app is my preferred way to order.,desktop,mobile_app
F-GI1VXOQLAI7X,778829b5801c33b7,c9967636333eb72e,Germany,DE,de-DE,2026-08-12T17:06:39+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-GO3PG9FEFYVJ,c066e8117cb6fbe1,af9228ce18e54112,Germany,DE,de-DE,2026-08-12T22:34:25+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-CCM20P1ZA2UB,e7d1fc4f4a1c9ba1,ced9900529622605,United Kingdom,GB,en-GB,2026-08-13T10:15:32+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. I would recommend the store to friends and family.",desktop,customer_service
F-LCQNDSAW58QQ,5ca3f2058b058fe8,35593083feefa0c4,Germany,DE,de-DE,2026-08-13T01:31:21+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",tablet,website
F-JZJYTNG909L3,47398f1065f9a616,e6ec84e16a872e15,Germany,DE,de-DE,2026-08-13T12:14:09+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,desktop,website
F-QK1DHIIHHRBA,6cd3e482b81f28bf,ab880c67d9bdfe4b,Germany,DE,de-DE,2026-08-12T23:21:52+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-Y67STZY3U0XE,8bf456fd47a4021d,f79d12766658cc5d,United Kingdom,GB,en-GB,2026-08-12T18:53:17+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,customer_service
F-SCS2MR9RKQV3,23f08a7630dc7643,813821b9efcf9a2d,Germany,DE,de-DE,2026-08-13T00:31:44+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,mobile_app
F-9N0DAWZHXSAX,dc4e988927c60cc6,bfe6f47ac2246b58,United Kingdom,GB,en-GB,2026-08-13T10:12:30+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I would recommend the store to friends and family.,tablet,mobile_app
F-XD7R5HZ8O2PL,bc81c8e088720fc3,94dec25dbcae73e1,France,FR,fr-FR,2026-08-12T23:05:12+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",tablet,customer_service
F-RS9ZQ5EMMK5V,84376a1d89746510,c0f9b76c2b397fc1,United Kingdom,GB,en-GB,2026-08-12T22:49:50+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,tablet,mobile_app
F-N4KUKNAY1JMQ,158fea1b09439492,c89046dfa7e49371,Germany,DE,de-DE,2026-08-12T23:40:36+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,customer_service
F-2U6TWX5AHYA2,760eff37c9ee17fd,3be2962c0a4f3b95,United Kingdom,GB,en-GB,2026-08-13T06:00:43+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",desktop,mobile_app
F-VZXHS3FM9J0P,879f8139ecd08727,d9affc242e6a7894,Germany,DE,de-DE,2026-08-13T02:11:47+00:00,delivery_experience,1,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",desktop,website
F-WP5X2KF0QSZI,955eabc2da661ba6,094ca17d6a50bb8c,France,FR,fr-FR,2026-08-13T09:21:12+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,customer_service
F-UIG88DIFJJLB,ca6c70fd464f7f49,5486470cde3d5bf4,Germany,DE,de-DE,2026-08-13T08:25:17+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-HI4S7CT19DNG,72bf792a0cdae5c4,b0343a4d35f4dc16,United Kingdom,GB,en-GB,2026-08-13T03:11:52+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",mobile,mobile_app
F-PXA833OUOUBL,d99f55d124b35752,8d649c78cb3a1ce7,United Kingdom,GB,en-GB,2026-08-12T16:47:21+00:00,after_sales_support,1,"After-sales support was useless, nobody responded to my email. I would recommend the store to friends and family.",tablet,customer_service
F-BXDOVMDVOTPQ,74b89a14564a4e83,ae26d143cd69bd00,Germany,DE,de-DE,2026-08-12T23:39:20+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",tablet,customer_service
F-4U2M3K7YFABH,6dc16f668194b7bb,2ae291bef83674ba,France,FR,fr-FR,2026-08-13T11:03:15+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-KRMOH9LPIYXP,a3cf5e0b883255b3,af9eca16e11da3c9,France,FR,fr-FR,2026-08-13T04:46:14+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-8XUHFUR8GHGN,6121d4d4e61fabf1,0ec36ebc8272c714,Germany,DE,de-DE,2026-08-13T12:06:52+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",mobile,customer_service
F-826G35RPR8S7,97d8341d4579c46a,b2374e697e0a1bcf,United Kingdom,GB,en-GB,2026-08-12T22:43:23+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,mobile_app
F-5VREJHBI443P,ed11113a5cbfa540,e3671e39b5f07340,United Kingdom,GB,en-GB,2026-08-12T15:20:07+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. I would recommend the store to friends and family.,desktop,website
F-INQORPFFJVOD,3566134ecda813fd,7e10408858501c43,Germany,DE,de-DE,2026-08-13T10:50:29+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,mobile_app
F-C0MCQ9XL42BX,f5867063fd09a36c,81cbdfa03b0ce9f4,United Kingdom,GB,en-GB,2026-08-12T19:17:45+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,mobile,mobile_app
F-7PVUIJRC9MTI,97323e1bab297568,6c1ab790c57a57ac,France,FR,fr-FR,2026-08-13T12:33:03+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-XBHB50W0DZYC,cbd4d1317de52558,7bb484e5414bd29f,Germany,DE,de-DE,2026-08-12T13:51:53+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,website
F-ATQOUCYTDWTE,219f48754de7e1c6,6d0ad3d82954391f,Germany,DE,de-DE,2026-08-12T20:46:22+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-8KOMCFZN0OPV,c862573a2be91702,90ac0d38b9a6138b,France,FR,fr-FR,2026-08-13T06:48:54+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,tablet,website
F-VNUJVT5CZK0O,5f69a70cc133ccb6,4fba196b4aad01c1,United Kingdom,GB,en-GB,2026-08-12T21:36:46+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy. I would recommend the store to friends and family.",tablet,website
F-G3S4NCSOZP6L,6fad4e5707b08d92,91b0df5e674e6d78,Germany,DE,de-DE,2026-08-13T12:07:45+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,website
F-CZ6YIJ36UFCM,505845587bddf7dd,b27b8fc6179ef113,United Kingdom,GB,en-GB,2026-08-12T20:00:45+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. I use the site a few times a week on my phone.",mobile,customer_service
F-QDZ9PLEX470P,64a4eeab82fbb889,8c0041aa8c4bd5d6,Germany,DE,de-DE,2026-08-13T03:22:06+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,mobile_app
F-BVNWM1GWOVG4,68647942106324b5,a7f336450ba728d4,United Kingdom,GB,en-GB,2026-08-12T16:34:17+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. I mainly shop during the weekend sales.,desktop,mobile_app
F-985VMYMCBLOE,4494d2674816f431,51cbddbf6d378b13,Germany,DE,de-DE,2026-08-13T06:19:18+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,mobile_app
F-5ONIMOVPU6ZB,ad47c4f67027fc03,e1f937f87a36ecee,France,FR,fr-FR,2026-08-13T03:59:39+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. J'utilise surtout l'application mobile pour commander.",tablet,website
F-VR74ITR6JA9E,ed2c4673f9051541,e54f027c16d0610f,France,FR,fr-FR,2026-08-12T16:34:54+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,mobile_app
F-OPA4GJE0PU27,bbc8eb306dced949,a05e5d0be1d8d265,Germany,DE,de-DE,2026-08-13T10:49:57+00:00,search_relevance,1,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",mobile,website
F-6QSB0CH2XZKQ,957e3e1d8f2a23d1,0bfb0a6ec6092966,France,FR,fr-FR,2026-08-13T06:35:53+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-HPNPFVL9YXQD,ac447bd4c26d3c47,1589ba253643f3e4,United Kingdom,GB,en-GB,2026-08-13T08:18:41+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family.,desktop,customer_service
F-CZU4U0B9QRT0,e038e9190fab712e,3a793dbf73efcf88,Germany,DE,de-DE,2026-08-13T11:25:08+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",desktop,website
F-G5LC3PBMXM2R,ab1dd0fdbbe1cba8,79398ceebb02e6ba,Germany,DE,de-DE,2026-08-13T05:14:35+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,website
F-VAHQHVQ06YRD,e7f848027f84095d,1bce7e1cc654acfb,United Kingdom,GB,en-GB,2026-08-13T08:14:57+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,mobile_app
F-IMOA5S5VE674,07321eff5a881598,ec6ced46f357c2ad,United Kingdom,GB,en-GB,2026-08-13T11:49:08+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",mobile,mobile_app
F-RUK8DHA2C3FG,1916d06da8383ba4,f3619556938f398b,France,FR,fr-FR,2026-08-12T14:35:44+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,customer_service
F-F57NF22BWUI6,3e2c3f87fc3c1c7c,e5c94f06454822d4,France,FR,fr-FR,2026-08-12T18:42:14+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-8OMSB5EJVREC,6824b912e8b7c1d0,478033c675f8232c,United Kingdom,GB,en-GB,2026-08-12T21:41:28+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged. I mainly shop during the weekend sales.,tablet,website
F-0UKCA5UJ8D60,5adb84c9f5498d69,d55bd51d3786572f,France,FR,fr-FR,2026-08-12T17:20:27+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,tablet,website
F-K93GHCVEIS5Y,a82dac72b9e58cc9,1145b0698f621703,United Kingdom,GB,en-GB,2026-08-13T07:49:33+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. This is the second order I have placed this month.",tablet,customer_service
F-5TGDPWB83JWA,dbf448f089ec50c2,97759d2fbfcc04a5,United Kingdom,GB,en-GB,2026-08-13T09:10:02+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I mainly shop during the weekend sales.,mobile,website
F-JGMZG4041TA3,153c06c4ef43a0b8,911130dd9c86b9a8,Germany,DE,de-DE,2026-08-13T01:46:39+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",mobile,mobile_app
F-DMA75CPHFH7H,b93b3d1975e8679a,f8fc8a3887099eac,Germany,DE,de-DE,2026-08-12T20:09:48+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-TJPT4BWGZ23N,af9216535789142d,a1467b10c6cbf6f6,France,FR,fr-FR,2026-08-13T13:05:12+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,mobile_app
F-0N32U8QNKBVX,af2e09d5a75f54ae,5a58a326c243be52,France,FR,fr-FR,2026-08-12T21:21:55+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,desktop,mobile_app
F-NGLEWII70UBJ,9647d9eabcf99d16,e154cc14589c8a91,Germany,DE,de-DE,2026-08-12T23:54:21+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,mobile,mobile_app
F-RG4POGNHFNGU,216efba3019745b3,6b39aefdcc074a2b,France,FR,fr-FR,2026-08-13T00:30:01+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. J'utilise surtout l'application mobile pour commander.",tablet,customer_service
F-DCEBHZIFC3QM,c63adb4ea897c682,c584c23ed334b4ec,Germany,DE,de-DE,2026-08-12T19:03:00+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,mobile_app
F-59PWDS5Z0PKR,02732c04788fd634,35357d6761cf9ab3,United Kingdom,GB,en-GB,2026-08-13T11:41:51+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",tablet,customer_service
F-GR0SN75K8080,7896783f6b633568,47817537177ee47b,United Kingdom,GB,en-GB,2026-08-13T01:13:06+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",desktop,mobile_app
F-LMJQV4SQ66B6,8e45c10cf0a33d5a,5a93d2538d55a642,Germany,DE,de-DE,2026-08-13T11:55:17+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,website
F-6KK0DJHZODP2,f92b9f0cae1e6050,ce8cbab7e1a7479e,United Kingdom,GB,en-GB,2026-08-13T11:16:33+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps. I use the site a few times a week on my phone.",desktop,mobile_app
F-Z6QXFQ8ZY5AX,afde63f0d2891958,f2855657c9092223,Germany,DE,de-DE,2026-08-13T04:32:44+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,website
F-B32LNA2UGVSU,987f69aa9ce335be,a9055b078871abda,United Kingdom,GB,en-GB,2026-08-13T11:18:50+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I use the site a few times a week on my phone.,desktop,website
F-58ITYZEZHYC6,16d6c28692758ee1,9f1b07aafd1969c8,United Kingdom,GB,en-GB,2026-08-13T06:07:00+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. The mobile app is my preferred way to order.",mobile,customer_service
F-2926AH3CRLTI,c56d018423a5ef63,71c28e18556b450b,United Kingdom,GB,en-GB,2026-08-12T15:58:59+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",mobile,mobile_app
F-FAJ4CP7C1W3Z,833c50874c8d7f82,b87f7da52ecffb6e,France,FR,fr-FR,2026-08-12T16:08:24+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-P9OZTQVZV8S6,fa8bee51cb87d2a4,00e48f351f43ee04,Germany,DE,de-DE,2026-08-13T07:13:33+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,website
F-THPRARZM36EE,22b31c510d5bc67c,b0b7c06599282134,France,FR,fr-FR,2026-08-12T17:22:01+00:00,after_sales_support,1,"Le service après-vente est inutile, personne ne répond à mes e-mails.",desktop,mobile_app
F-1UUT1EM290IR,cfd1efaceb9489cc,9ddd2f32548fa288,Germany,DE,de-DE,2026-08-13T03:34:35+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,website
F-IDW8R7HUFTFW,fd16f88902d93e97,58bf2ae0b316e32f,United Kingdom,GB,en-GB,2026-08-13T08:37:21+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,mobile_app
F-GFVU6T7W1IBP,8fa21ba7b94c9740,5469be8681af8f08,United Kingdom,GB,en-GB,2026-08-12T13:51:28+00:00,after_sales_support,3,Support answered my query but it took two days.,mobile,customer_service
F-7F05WRM1UBXY,61706a35a9e453b2,f65f099ca060b2b4,France,FR,fr-FR,2026-08-13T08:05:32+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé.",tablet,mobile_app
F-UIT6B32GS34R,2bd19dbb7940d7cd,8cbf87d28f38422b,United Kingdom,GB,en-GB,2026-08-12T22:17:12+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-ZAUE1R0S1QDC,a8d3f29f61a7caff,925d5ca6323255a8,United Kingdom,GB,en-GB,2026-08-12T17:51:57+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,mobile,customer_service
F-9IO07YRCAKLY,924a90996f78d6a2,93b0bd50e73a88d1,France,FR,fr-FR,2026-08-13T10:20:29+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,customer_service
F-I88KIA7ZHB92,f5a36c4139c555fe,ac618e57e5fd2363,France,FR,fr-FR,2026-08-13T07:14:37+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",tablet,mobile_app
F-F2HYVEYWS0OJ,2d5203e29158d84a,549946f3b5df7896,United Kingdom,GB,en-GB,2026-08-12T15:58:06+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,website
F-X93ZCUVV8Y6Q,9aed8787cb8d14ae,2ff07cafa00e3ddb,United Kingdom,GB,en-GB,2026-08-12T14:37:26+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,desktop,website
F-543N1YIKPRLY,86e8fe083a37897a,2f67f9d0fcfa8691,United Kingdom,GB,en-GB,2026-08-13T05:06:45+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",desktop,customer_service
F-C9UEZTZ1IM05,b32ffc8b6caf8e5b,84fb9afaf98a23e2,Germany,DE,de-DE,2026-08-13T06:24:50+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-GVFJGMSI1IZ9,8ac81ee91737d3bf,f2839a393200fe24,Germany,DE,de-DE,2026-08-13T04:29:53+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,customer_service
F-XGU5OPZ3QG03,7f16f494f13e2a0a,a47c5434de504840,France,FR,fr-FR,2026-08-12T14:53:48+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,desktop,mobile_app
F-MAJY39Q4C30J,5373285f5728e0c8,93cb3f4c4e0a2737,France,FR,fr-FR,2026-08-13T01:06:33+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,mobile,mobile_app
F-65COJ0OCUU5P,508e5d2a676a800c,ec000cdacb9f1a33,Germany,DE,de-DE,2026-08-12T14:51:17+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-5NF2QGWRXJH4,8865d69eb0753d1f,0198187aa73ccf79,United Kingdom,GB,en-GB,2026-08-13T12:46:15+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. This is the second order I have placed this month.,tablet,website
F-T78UK5J7QK2E,deca1633825a75d9,f398a5849d986960,Germany,DE,de-DE,2026-08-12T16:46:35+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,customer_service
F-VNU87O78CIHU,32e4a17015eea496,bb15df220b599f23,France,FR,fr-FR,2026-08-12T23:01:39+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,website
F-LG1VKQWZ0MS4,8e65905bca3686ca,5e36e2ff743e1624,Germany,DE,de-DE,2026-08-12T18:28:44+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,website
F-3JCSZPMYK45K,0e5b82a116d36e1d,75e173716c03b7da,United Kingdom,GB,en-GB,2026-08-13T11:43:56+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,website
F-ZMRKPZ8XQ68Q,350cac85a39d0678,66d0e60dc497005b,France,FR,fr-FR,2026-08-13T01:17:20+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-MV2NUCDYA09I,4e83a984408e7244,82f0a0ed86e047e3,France,FR,fr-FR,2026-08-13T11:51:54+00:00,search_relevance,3,"La recherche est correcte, sans plus.",tablet,website
F-33F95G508EM4,d52e228be5f5d320,2964869ad017aac9,France,FR,fr-FR,2026-08-13T03:19:23+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-UH0TLO78Q4IH,e62ba90117d61898,94606bf65247d7a3,United Kingdom,GB,en-GB,2026-08-12T21:35:18+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",desktop,website
F-22XU1JRT6WG3,1f6b91a77f556a5d,5c9200406b164923,France,FR,fr-FR,2026-08-13T02:21:01+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,mobile_app
F-4NTGY923XNMT,5f2b43f6a214234a,5afbb92109555fc0,United Kingdom,GB,en-GB,2026-08-12T17:45:37+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. The mobile app is my preferred way to order.",desktop,customer_service
F-0H42Y83RVMTT,f5ac282489c0a906,ed8d452ff76091d2,France,FR,fr-FR,2026-08-13T09:20:41+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,tablet,website
F-ORLFGTLNXR5E,9f7fe00c7608509a,0159166bb189d3af,France,FR,fr-FR,2026-08-13T04:13:35+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-74AGNYNIXERN,2028f9fa12b55274,dde878b4a45beac1,France,FR,fr-FR,2026-08-13T00:22:52+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-CLQHAYCV8RXX,d7a7f5cd32ade0a7,74c1ad96331fd5a9,France,FR,fr-FR,2026-08-12T22:58:50+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,desktop,customer_service
F-EY51FWTOGBQ7,a4f2d626ef85704c,bf5e9bc9a3e088ce,United Kingdom,GB,en-GB,2026-08-13T06:44:05+00:00,search_relevance,2,"Search relevance is poor, none of the results matched my query.",tablet,customer_service
F-29A67Z933OH7,5ef90edd0936e6d9,8986ff09d35e5c59,Germany,DE,de-DE,2026-08-12T16:37:33+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",mobile,customer_service
F-7FO80P0EQ9XO,9d465f10d575028f,2d60007cb04a96e5,United Kingdom,GB,en-GB,2026-08-13T12:24:21+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,tablet,customer_service
F-2BVONVBKT8GQ,c7fccad2655aaffa,b8c91fe0996326ae,United Kingdom,GB,en-GB,2026-08-13T10:24:37+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for. The mobile app is my preferred way to order.",desktop,website
F-ZDFZ9HQLE79R,82eef401630fd28a,947d5d8d9c77334d,Germany,DE,de-DE,2026-08-13T10:08:18+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-9O8RW5S5T5ZL,b92febdc2bbdbbe4,5a32319764460fd1,Germany,DE,de-DE,2026-08-13T04:57:43+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-S07X9TI2DD3N,05745515bb4a8c25,e64db6157bf4f1f8,France,FR,fr-FR,2026-08-13T05:27:02+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,customer_service
F-LAXMBESOO9F6,56873ad2278bfacd,775ee7928ddc1623,France,FR,fr-FR,2026-08-13T07:47:16+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-7FKWO3V1ADU7,c0958334f9f7ac22,398d44dc8e043934,Germany,DE,de-DE,2026-08-12T18:44:10+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",desktop,website
F-LF42PRUY51MK,38ace6daca35d8b9,15951afbf4b5302c,France,FR,fr-FR,2026-08-12T16:27:06+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-A9FZ83TUZ84O,087ef95a695c3f75,71e5fb1562bf7619,Germany,DE,de-DE,2026-08-13T03:56:40+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,mobile_app
F-SCPA75P71GVH,79eb2b062031b4f0,6739413352b09cf2,Germany,DE,de-DE,2026-08-13T12:25:05+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-PNPR0AOSKQF7,f3375218d7215d02,f18cd11bc959fe94,France,FR,fr-FR,2026-08-13T13:07:58+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,desktop,mobile_app
F-OWN48G1V2IVU,71b71ea7c28ac585,82cbe3c349f999b3,United Kingdom,GB,en-GB,2026-08-13T07:29:08+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,mobile_app
F-FURQSTT45CIA,7c594826c527a3ed,7a4e6b43f2f718a9,United Kingdom,GB,en-GB,2026-08-13T04:24:59+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,desktop,website
F-462PUIEN0O6F,1c5d7a80088ff4fa,e49086cbfd4c8d6b,France,FR,fr-FR,2026-08-12T20:11:49+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,website
F-14H6GUUEUZTW,7d4aa2c4a8633162,13400650bf5707e3,United Kingdom,GB,en-GB,2026-08-13T03:36:05+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,website
F-NCAA0X6ACNAO,3df74fad16091fed,caafc8b86b5a186d,France,FR,fr-FR,2026-08-12T16:47:23+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-YOYML92PD5GM,f52a199cdb1579b8,0ea03dfaf4ad15fe,France,FR,fr-FR,2026-08-13T02:38:42+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,website
F-V76UK1KXQ2R1,80a2d86fb1ad6379,51634db6487b8bea,France,FR,fr-FR,2026-08-12T14:31:17+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,website
F-DWL7L88ZX22G,e824c4847c7cbe9b,a98f263dd1ce9023,Germany,DE,de-DE,2026-08-12T16:12:05+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,customer_service
F-6P1D11XGOTMO,a0c611f0a03753ae,c04483919099db1b,United Kingdom,GB,en-GB,2026-08-13T02:29:53+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,website
F-78EZ01787GKO,5725b3263c9f0bd7,b26747894affbfc1,United Kingdom,GB,en-GB,2026-08-13T10:26:14+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. This is the second order I have placed this month.",tablet,website
F-NISPN1VNZJ5L,c4b56885cd1061a1,b7f42f026ca5cdf6,Germany,DE,de-DE,2026-08-13T01:13:34+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-LR2N156AZWJM,c2b9bc89c5a9daeb,7d0a3873b9c18b70,France,FR,fr-FR,2026-08-13T05:46:47+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-8FL2C2U8098E,bab98af3be142b80,ae0a3520d67811ce,Germany,DE,de-DE,2026-08-13T02:49:36+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",mobile,website
F-926WKUTHWGRI,d6f95d833f406232,70004835c039e7c5,Germany,DE,de-DE,2026-08-13T04:51:55+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-H2KXR9V7YOT3,1c35a3d5620ebc4a,a9e07e135be0dc6d,United Kingdom,GB,en-GB,2026-08-12T21:55:31+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. I use the site a few times a week on my phone.",mobile,website
F-M5WD4PMYBRJF,dcf7a95d8841c8f1,00abe4d6684a3d85,United Kingdom,GB,en-GB,2026-08-13T02:16:06+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund. I mainly shop during the weekend sales.,desktop,customer_service
F-O2NFZ7QSDDHX,2742414f49efb108,660ade0e8b97afe4,Germany,DE,de-DE,2026-08-12T17:07:03+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Das ist meine zweite Bestellung in diesem Monat.,mobile,website
F-VVAJNQJRX2EM,ad289cc1ae235d64,1855682997a588b7,France,FR,fr-FR,2026-08-12T15:37:58+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,tablet,mobile_app
F-7CNGUS40G7RF,4c0f69197d1c3047,74bb9b29a984c4d5,France,FR,fr-FR,2026-08-12T16:04:42+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,customer_service
F-V82YAPYFOVHP,e9a1a902913ffbc4,0a0fb11fcc23069a,Germany,DE,de-DE,2026-08-13T07:23:17+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,customer_service
F-SC7R3D890G13,e7d2076e13f906b5,4a8b8d57ef54b7e4,France,FR,fr-FR,2026-08-13T06:09:20+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-NZ69D8XJRSAW,b62498bc722501ce,695837fbfd8d7735,United Kingdom,GB,en-GB,2026-08-13T08:07:36+00:00,search_relevance,1,"Search returned mostly irrelevant products, I wasted time scrolling. The mobile app is my preferred way to order.",mobile,customer_service
F-IZZERGL4TA7Q,af41958efb250503,9b999e794f8faa5a,Germany,DE,de-DE,2026-08-13T05:17:42+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,website
F-D9C9VQT3QHCH,4d2f4fd018463d7b,4f885855cc1ac833,France,FR,fr-FR,2026-08-13T10:38:23+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-DM5BD0IFK0Q0,1faed1d985bd0067,5dfb92dcaa5ff4fb,France,FR,fr-FR,2026-08-12T16:37:08+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-O00YPKCI9P3R,8ce2a7a2f5f09646,e38001ff23823c98,United Kingdom,GB,en-GB,2026-08-12T18:31:01+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",desktop,customer_service
F-YUYGFIW2A3TW,ae3e3e55700dc356,1e6afaa5cbab498b,United Kingdom,GB,en-GB,2026-08-13T10:20:00+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history. This is the second order I have placed this month.",tablet,mobile_app
F-YDKJN4XT2DWC,4608efdbd9d1bb46,b77e4d26bef9ffa9,United Kingdom,GB,en-GB,2026-08-12T16:48:14+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,tablet,mobile_app
F-FMF3H7PDB2DC,c07f04c3cd75ec2f,fe2d16342a113f15,Germany,DE,de-DE,2026-08-12T23:02:55+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,website
F-CSRO82Q2QLZV,51cb2b2ad793f584,83129cf89489e67f,France,FR,fr-FR,2026-08-12T17:24:24+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-QIVK427I6AJC,3bfb6ef17d2e81f9,1a2a69ba4a5532dc,Germany,DE,de-DE,2026-08-13T00:21:24+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-D3AXEY1X962O,b55810f0b9a44315,1b220ec2447295bf,Germany,DE,de-DE,2026-08-13T03:50:05+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,website
F-U9MJDW3MPBMB,9fe503125cc9f7e0,84f7d350d2704c4f,United Kingdom,GB,en-GB,2026-08-13T04:10:19+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,mobile,customer_service
F-3KDKENMI3OX5,08cc25cee52c4d4d,f2045109c615c756,France,FR,fr-FR,2026-08-13T03:30:17+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",desktop,website
F-1BCFY2VYOZSV,e75b14cec9f26d15,b735f1bafc4548a9,Germany,DE,de-DE,2026-08-13T06:31:55+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",mobile,mobile_app
F-Y2U9YEG5S9QI,ab3a446364f6e8b2,10510c0db34cb8dc,United Kingdom,GB,en-GB,2026-08-12T14:46:37+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant. The mobile app is my preferred way to order.,desktop,customer_service
F-TK6WBQ6RCS2R,11df5f236b163439,1fc6fb886b5b13c3,Germany,DE,de-DE,2026-08-12T19:44:16+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,website
F-Y855E3UQLMUZ,38efc4ddc78c235a,95d9336c43fb0e3a,France,FR,fr-FR,2026-08-13T01:09:47+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-3JTY9IVSQ5DE,e04508922ab65229,9f0dc06e2c7c2be2,Germany,DE,de-DE,2026-08-12T23:57:27+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,mobile_app
F-0DEJP98O5IH7,eb7a3e0e78b0e175,a50fbe88459b85d9,Germany,DE,de-DE,2026-08-13T03:00:58+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",desktop,website
F-SF09RRK8M2AW,17501bc585e41b19,8343972d2edadbce,United Kingdom,GB,en-GB,2026-08-12T21:25:17+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text.",tablet,mobile_app
F-IOROOA4I3GMK,8bab6de57211b0e8,ccb6dc83f2e58c6d,United Kingdom,GB,en-GB,2026-08-12T14:12:45+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,mobile,website
F-WMPVDV2XRHN0,8971df7c3e3a3dfe,4ca2764d2b214e7e,United Kingdom,GB,en-GB,2026-08-13T03:39:21+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,desktop,mobile_app
F-4ZGQCHDQMDOY,9c0fb3530ba6c343,089acca032532450,United Kingdom,GB,en-GB,2026-08-13T02:03:05+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-F4C82XOYOZ3P,7d9677a2b0bb1194,e97dc178cbe5a2ce,Germany,DE,de-DE,2026-08-13T04:58:15+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,desktop,mobile_app
F-7K8N8FGUI10A,0c9685966a7ef737,6fddbdcded47cf95,France,FR,fr-FR,2026-08-12T16:53:56+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,customer_service
F-60YHQ8DQ9HL5,5082a6991c57c08f,fd5dca316f88dd07,France,FR,fr-FR,2026-08-13T01:27:00+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",tablet,mobile_app
F-JNL9DOCTO6VL,7e120bb6cc9b4d44,84f4662d565d282f,France,FR,fr-FR,2026-08-13T09:40:22+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,customer_service
F-OH7YWTGY4ZDK,79873e0ee317d79c,6ff4b23e404e3139,France,FR,fr-FR,2026-08-13T07:02:32+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je recommande volontiers cette boutique à mes proches.,desktop,customer_service
F-V6WFD97LXD1I,320a29ef90626054,94e98e79cf3bcc13,United Kingdom,GB,en-GB,2026-08-13T09:22:47+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time. I mainly shop during the weekend sales.",tablet,mobile_app
F-KFYY5N3VX1MC,f92adea179e6636e,97bdff41f9698202,United Kingdom,GB,en-GB,2026-08-13T02:33:49+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I mainly shop during the weekend sales.,mobile,mobile_app
F-1W7QOGIK9JCQ,a24e61901daccc0e,058aa53d5f05480a,Germany,DE,de-DE,2026-08-13T04:59:37+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-3QHMOXVY5WRD,21c0e52967ba4f83,faf94cdbfcbf9904,France,FR,fr-FR,2026-08-13T13:37:29+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,customer_service
F-49O3UX3MPIB3,8eead9ca902d0504,71229a5ab66ab65e,France,FR,fr-FR,2026-08-13T07:50:12+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-9PP6KVX37PUM,064f96c1610783f2,1d2a91013f5041a4,United Kingdom,GB,en-GB,2026-08-12T23:08:50+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,tablet,website
F-LMEQGMSL04J8,40b6ae7f03e636c3,6eb609e4a7f3bf8b,Germany,DE,de-DE,2026-08-12T23:41:42+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,mobile_app
F-G9G10HP378ZB,b616c608285d069a,7efbf040a470b73f,France,FR,fr-FR,2026-08-13T08:33:13+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,customer_service
F-F5GTNFXM5JBR,cfc159f1cd6c477e,694f4d506c7a15fd,France,FR,fr-FR,2026-08-13T07:33:47+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",mobile,customer_service
F-ZM1WAQPDR92I,b163729750f7f829,10ecf48e63b61c8d,Germany,DE,de-DE,2026-08-12T23:15:17+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben.,mobile,mobile_app
F-J7W58T2A9F1J,50a80f2ee4af0838,49ac1e616a97560f,Germany,DE,de-DE,2026-08-13T11:19:44+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-LYK6Y7A6VR1G,e3d31bae933fd1a9,1b48ca9ea70d31d4,France,FR,fr-FR,2026-08-13T01:29:41+00:00,page_load_speed,2,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",tablet,website
F-PLBC832UU16U,68d603607c2804ab,b63a1cb474938a95,France,FR,fr-FR,2026-08-13T07:35:02+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-OASTQIZBGP68,d04eed6ae99eabdc,4259ac33f03f2239,Germany,DE,de-DE,2026-08-12T23:12:08+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-7CV1EN7HPUI1,6b257e0b2396ec82,ef9d633516b82425,France,FR,fr-FR,2026-08-12T14:19:46+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,mobile_app
F-7Z75804O4D8M,61e8b1817ed05a67,0a7310b6928b32a8,Germany,DE,de-DE,2026-08-13T10:06:12+00:00,page_load_speed,1,Die Seite hing während des Sale und Seiten liefen in Timeouts.,tablet,mobile_app
F-DC9VPO6L0CGT,db77f8badc6d984e,8d8bb1725e775f7e,France,FR,fr-FR,2026-08-13T03:15:36+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,mobile,website
F-JB4TOM8XI2U4,b29c910e3af921ed,0937394615668df8,Germany,DE,de-DE,2026-08-13T13:00:49+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,website
F-9F0D0SAGHF51,fc8e0d34140461e0,edf633a4362b7db7,France,FR,fr-FR,2026-08-13T05:56:54+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas. C'est ma deuxième commande ce mois-ci.",tablet,website
F-R70NEB1T7OVL,41ae25c3bef2ef77,1d5ea88c0bf14aec,France,FR,fr-FR,2026-08-13T06:56:09+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,mobile,customer_service
F-OTZZU011YE28,6efd68fd59b997d6,de57f0b5c0b23904,United Kingdom,GB,en-GB,2026-08-13T12:09:12+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,mobile_app
F-NB096CNMLY8P,ac352268099cb316,868f0f929f358f1f,France,FR,fr-FR,2026-08-13T10:28:42+00:00,delivery_experience,1,"Mauvaise expérience, le livreur n'a même pas sonné. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-JWKUPLPHRTH3,36b65462d7d52c0a,5f74fa52b628b65b,Germany,DE,de-DE,2026-08-13T11:02:27+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",desktop,customer_service
F-GPW7E2PG498L,28674cc8d5d28968,94b90942dec5471e,United Kingdom,GB,en-GB,2026-08-13T09:45:10+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",mobile,customer_service
F-85SBN38LN4D0,9a87dc76dc20defd,324f235a846dd341,United Kingdom,GB,en-GB,2026-08-13T03:58:12+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-YA8A27S81PCP,c478c4ea733d2552,0c73df2fb9ba0168,France,FR,fr-FR,2026-08-13T02:23:56+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. Je fais mes achats surtout pendant les ventes du week-end.",tablet,customer_service
F-0HNFU36ROCDZ,8b296d6e5a383484,c669d45061014afa,United Kingdom,GB,en-GB,2026-08-13T09:44:17+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. The mobile app is my preferred way to order.,desktop,customer_service
F-4ASZTJDBP8VQ,335637a6e620f763,d2f1fda59f7923c6,United Kingdom,GB,en-GB,2026-08-12T13:47:59+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. This is the second order I have placed this month.",desktop,mobile_app
F-HJH1Q56KM7WZ,4acc4fec3f5b0835,7b9cbcf3c0a4a326,United Kingdom,GB,en-GB,2026-08-13T10:38:13+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I use the site a few times a week on my phone.,desktop,customer_service
F-UDDL4TY3CLG5,04af4b4f5632c412,a756431f660639a0,Germany,DE,de-DE,2026-08-12T14:34:11+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,mobile_app
F-RTF34QP0UMM9,d05074e9755ebb24,47d7f26e0437eb62,Germany,DE,de-DE,2026-08-13T01:45:20+00:00,after_sales_support,1,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt. Das ist meine zweite Bestellung in diesem Monat.,tablet,website
F-7O1NX45NOUDR,daf7ed9fea35b768,817018c1d464176d,Germany,DE,de-DE,2026-08-12T18:32:25+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert. Das ist meine zweite Bestellung in diesem Monat.,desktop,mobile_app
F-JJBQSPHPXJ41,4767b6b3527d486c,d19bc8ee24e6462d,United Kingdom,GB,en-GB,2026-08-13T02:37:35+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,tablet,mobile_app
F-DJVUIWCZ31IO,f01b6dfb7e44dea9,d82683d6eb2c7a8b,France,FR,fr-FR,2026-08-12T20:13:12+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,customer_service
F-IP2S7BNMBEH0,48c84990c32c3628,1fb3a21e931a6364,France,FR,fr-FR,2026-08-12T20:34:12+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,mobile,customer_service
F-1GMM7M06JH3L,d93085014df9d66a,8f98c1bca0552e79,France,FR,fr-FR,2026-08-12T22:11:34+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,customer_service
F-OZF5G7CRK6K3,a8338ec33b22beea,b7a6d8eb8fc3ae0c,Germany,DE,de-DE,2026-08-13T02:10:11+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,customer_service
F-UZZGBWVGU7P3,e61f3e3e5b2da9ea,46d1e9bd16e265e7,Germany,DE,de-DE,2026-08-13T03:59:03+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich bestelle mehrmals pro Woche über die Website.,tablet,mobile_app
F-WR1ILBZ7SKBQ,15882b8fb9efe0d2,5eb9da1bf084608f,Germany,DE,de-DE,2026-08-13T08:29:40+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-78IP9GP6W2I1,9bc208046a832c44,fff6ee12270f55cf,Germany,DE,de-DE,2026-08-13T09:04:19+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-ZET74RWR8CPW,0aeea4d08bb91ea5,9b51c8a756f39392,United Kingdom,GB,en-GB,2026-08-12T22:39:18+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. I mainly shop during the weekend sales.,mobile,customer_service
F-D9AXKXDEX2MK,71a48722d289dcf0,3cf16b4dbb3310aa,United Kingdom,GB,en-GB,2026-08-13T06:57:48+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,customer_service
F-3UQ7CP0537V4,a2707949e3368066,88b7251c331c8a84,Germany,DE,de-DE,2026-08-12T18:34:56+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,customer_service
F-1BHCL1QDYHT0,e0b1af83ed3a2552,a2f7c97b254e8527,France,FR,fr-FR,2026-08-13T12:20:23+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème. Je recommande volontiers cette boutique à mes proches.,mobile,mobile_app
F-LM8FE3XC9ZO6,955174068a0ea404,6262db2670be7bad,France,FR,fr-FR,2026-08-13T11:40:45+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,mobile,customer_service
F-86KMJSMA27DN,c6097de8d435cb4d,de664bca9b13cb35,United Kingdom,GB,en-GB,2026-08-13T06:55:54+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,mobile_app
F-DKDVKRIB7KME,8229b0c52d0665a0,295fa1deb752f0f7,Germany,DE,de-DE,2026-08-12T21:53:53+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,customer_service
F-5IPYQ9YCQ3GB,31c1a9fbe5a69644,13f80ea57405b047,Germany,DE,de-DE,2026-08-13T06:20:54+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",tablet,website
F-X06ON04FY3H4,88ddddc5d1436134,4a75397197111d59,France,FR,fr-FR,2026-08-13T03:30:56+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,mobile,mobile_app
F-OI1ZBQ2JJN3P,b4faea40e3d373d4,c30cdc0b5a6674da,Germany,DE,de-DE,2026-08-12T16:00:01+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,website
F-HC94FTFB58P3,7e05c1d750227ab2,9e8282c788ad4e57,France,FR,fr-FR,2026-08-12T14:39:32+00:00,page_load_speed,2,"Le chargement est vraiment lent, les images arrivent trop tard. J'utilise surtout l'application mobile pour commander.",mobile,website
F-7LQB02SVROGS,90caebe9f617c3a4,61d43106309079e3,France,FR,fr-FR,2026-08-12T23:58:59+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",desktop,website
F-A7VCU06KZ7SR,0e442d24574a3784,4d0be22a2f089998,France,FR,fr-FR,2026-08-12T22:33:56+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,mobile,customer_service
F-MA4SYNVSEU3K,3e51b7498cf48726,862c8f9c65b00f03,Germany,DE,de-DE,2026-08-13T11:56:37+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,tablet,mobile_app
F-9K94H0P9WQVR,a45257cbd209bfd5,8706d4f5b57c1ca4,United Kingdom,GB,en-GB,2026-08-13T12:14:58+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",mobile,customer_service
F-JQBVA8G5HSCE,30c8542a3473ce10,91ddfb86294bd60c,United Kingdom,GB,en-GB,2026-08-13T12:18:46+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,customer_service
F-DV01VM243SKS,c4b5e3498c2c9481,6129684630e2de71,United Kingdom,GB,en-GB,2026-08-13T02:27:46+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,mobile_app
F-GOE04S3W6WFY,4df5c2a50558bcb4,fa5cc55b45ccd29f,Germany,DE,de-DE,2026-08-12T18:53:12+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-YSH77O4DOBC6,186a1b9ceaba8f0e,9a49bff44e812b6e,France,FR,fr-FR,2026-08-12T18:38:42+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-C83U0VUF3ONW,beeb7df9cdff49f0,47bfa73a5beef58a,France,FR,fr-FR,2026-08-12T17:08:53+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,customer_service
F-MCWQP81VF7RD,8ae25cb1f270d1e9,dce573bcfed499c0,Germany,DE,de-DE,2026-08-12T19:57:34+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Ich bestelle am liebsten über die Mobile-App.,desktop,mobile_app
F-AEA5FBHLF2VJ,c3baaa2a8d828a5b,15280029c5c98612,Germany,DE,de-DE,2026-08-12T23:09:00+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",mobile,customer_service
F-T80D9CACNEN8,f62a72cda5bd2b4a,d6d3c55747d06cae,United Kingdom,GB,en-GB,2026-08-12T23:25:18+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop. The mobile app is my preferred way to order.,tablet,website
F-WWVS4I85E6RA,d5093a429ab13cec,5b28ac77b18a1e54,Germany,DE,de-DE,2026-08-12T17:00:56+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",desktop,website
F-METO697Z2X4U,c0d4b2f60ead9ba6,3c65b6e95026ff9d,Germany,DE,de-DE,2026-08-13T04:09:41+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-8S4KNR7KTQTP,c47b88e4489e9149,0aa40910873274c1,United Kingdom,GB,en-GB,2026-08-12T15:12:17+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,customer_service
F-0HK5OJLEDFMM,e2868b04fe58c42e,af50c07d17d52ce5,United Kingdom,GB,en-GB,2026-08-13T06:43:57+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-DYFDTV1B1L2M,0b16bc828ac5c372,0ceeca313e42518e,Germany,DE,de-DE,2026-08-12T14:22:56+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,website
F-E122K11MSQGI,7383296164924b14,60dd796269bd7050,France,FR,fr-FR,2026-08-13T03:27:14+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,mobile_app
F-GHINSPT71MSB,f7029c2035aa647b,f251033a4b1aeb08,United Kingdom,GB,en-GB,2026-08-13T13:12:12+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",tablet,mobile_app
F-YCNNZGR101H5,d62f28a12da2a8b3,42a3e7072de3f313,United Kingdom,GB,en-GB,2026-08-12T15:11:03+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",tablet,mobile_app
F-0PH18TCBKG8D,5f4af42afd23e76e,8a492ec0426f158a,Germany,DE,de-DE,2026-08-13T10:10:45+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",tablet,customer_service
F-PSH7XKEEHYA1,24e1c53732752af8,490a568d1b8d0b09,United Kingdom,GB,en-GB,2026-08-12T22:32:14+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,mobile_app
F-E3FJOURKBV5Q,7123b77eb54d4253,5678dcee2cf46e60,Germany,DE,de-DE,2026-08-13T09:51:51+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,mobile_app
F-FF0OZ52G1DW4,6138b94dacfa0a67,f03d3f7b043beada,France,FR,fr-FR,2026-08-13T05:42:48+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. Je recommande volontiers cette boutique à mes proches.,tablet,customer_service
F-CTV3633E4MZS,312964e68f031eb5,ec10620299c756d5,France,FR,fr-FR,2026-08-12T15:36:23+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,desktop,mobile_app
F-S88R7K0JG5OZ,2f9e97b50688c34e,70d8d22faefdd399,France,FR,fr-FR,2026-08-13T06:47:18+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,desktop,website
F-Y6GVMKE0XCA5,f81fa33098a4dc83,5b14cdaa3c237962,Germany,DE,de-DE,2026-08-12T14:24:04+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,mobile_app
F-N0P5AG1W8MGG,e5339809dc37287f,5b3b5dacf8c5f876,France,FR,fr-FR,2026-08-13T07:48:50+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-OEIP7WO6PDT4,f64466e3dd09cf76,10e004b54b0c0987,Germany,DE,de-DE,2026-08-12T17:59:39+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,website
F-HZ2JAS1EP9RB,31143ee0f58068ad,6ba73fbc8349f2ff,Germany,DE,de-DE,2026-08-13T05:06:40+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-9GX7P6IBM5OQ,b8b444cf43521abe,834b7860d294decd,Germany,DE,de-DE,2026-08-13T00:37:38+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,mobile_app
F-SHR7F9LLZ1Q5,4ab1df3929f04137,d0e68deeef73e226,France,FR,fr-FR,2026-08-13T03:44:59+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",desktop,mobile_app
F-XTJEMUSPY5RC,ead3337ae7bcc08b,b0e8a2170cf8cfb2,Germany,DE,de-DE,2026-08-13T02:30:42+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,mobile_app
F-2Z15PID1VNIN,9203c89b9f55c143,7eca58a3909ffd43,France,FR,fr-FR,2026-08-12T22:35:28+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-Y80I86HQLH60,23c8ec5473d13420,c43fede6f4b9f83c,United Kingdom,GB,en-GB,2026-08-13T05:28:57+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-R79XDE62CG6O,779404a07b3024a8,67128ff0d1446ba4,Germany,DE,de-DE,2026-08-12T22:20:35+00:00,delivery_experience,2,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-EW13CRPJCI5A,f214ee7943a8011f,a8959db4a2641527,France,FR,fr-FR,2026-08-12T21:55:25+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,website
F-2NU17PCQ0KLX,5b0cf6e5a22f223c,01a715b83f0eb56c,France,FR,fr-FR,2026-08-13T03:03:12+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-HDGE0PE1GZNO,fccc55631ec64910,9e96fc13e81b34c2,France,FR,fr-FR,2026-08-13T10:06:34+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",tablet,website
F-GEJ6UDAEHHD6,dbf7bf747256df82,9762dde477851e55,Germany,DE,de-DE,2026-08-12T15:06:14+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,desktop,website
F-8CNWUMS2B5OD,9d598278f269525f,e1a7cec3372fb840,Germany,DE,de-DE,2026-08-13T12:58:12+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,mobile_app
F-IV8AUJ4RVYTR,5fa52031182e179a,9313bcc3d9df803d,Germany,DE,de-DE,2026-08-13T09:47:31+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,mobile_app
F-8CXXILGXOI10,ee6f78c1e02d86e3,902e0b578aaaa46f,Germany,DE,de-DE,2026-08-12T14:14:40+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-PCAIM1A6SWN7,5593bb17dd3a7808,2c3ba918a933d9a4,France,FR,fr-FR,2026-08-13T02:34:27+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,customer_service
F-YTL4BDMEWIGF,70e34d0d79e97e8a,9260f29db9f500b1,Germany,DE,de-DE,2026-08-13T04:57:56+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,website
F-XRHUQWLLPKT1,67aef3cd6fc9ef26,10cdb69631cf01b3,France,FR,fr-FR,2026-08-13T09:38:37+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,customer_service
F-SVV8HO89O414,9f0a04ecdadfbb2e,40425de40b333189,United Kingdom,GB,en-GB,2026-08-12T18:46:10+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. This is the second order I have placed this month.,mobile,website
F-P2WU8R2D9XZT,012ad86d4ee54ecb,1b39a3fc2bfe2b0b,France,FR,fr-FR,2026-08-13T05:49:20+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,customer_service
F-CXUQ9FGDJRZT,14842d7bd15fadec,ab1b0453726cce1e,United Kingdom,GB,en-GB,2026-08-12T20:27:07+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,mobile_app
F-W045UIQ114EH,989e2130dd86a69b,66dea7bc0dc6406d,France,FR,fr-FR,2026-08-13T02:28:37+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,website
F-DYGDYNVPW9YA,c0a53e67a839f76f,409686061cea65d0,France,FR,fr-FR,2026-08-13T04:16:33+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,mobile_app
F-XT4QSPK6TC3N,76efa01b82217302,435abef6943adb0c,Germany,DE,de-DE,2026-08-13T12:24:57+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,website
F-5SIAUOKQ5P0H,11f1a7125ac972b5,9cf537b6af747915,United Kingdom,GB,en-GB,2026-08-13T07:03:12+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",tablet,mobile_app
F-NIV0CBS746J9,a43fb1ef02636a4a,3c26301be23e5e70,United Kingdom,GB,en-GB,2026-08-13T05:08:01+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",mobile,mobile_app
F-YAY9WY6R5J9X,ebd834d9e1a50b38,1b2f81aa2df72921,United Kingdom,GB,en-GB,2026-08-13T12:17:26+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,tablet,customer_service
F-305ZGI1JVLKW,33134f7294566d0e,bdae852f6dd9007e,Germany,DE,de-DE,2026-08-13T09:19:26+00:00,product_recommendations,1,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,desktop,mobile_app
F-37LKZ5RJI7KG,3b67a30ab788286e,307b1f4986bc74d0,United Kingdom,GB,en-GB,2026-08-13T01:32:28+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,website
F-5HC8AJ617YQI,5f7edf3763d9340c,2b34d592891508b2,United Kingdom,GB,en-GB,2026-08-12T18:57:35+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",mobile,customer_service
F-ASIRIRSLBNOV,d97f8830820427ac,05cb098a19cc27fc,France,FR,fr-FR,2026-08-12T18:19:53+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,desktop,customer_service
F-B4WWTFS8A9A0,5666634178f3a383,a618056ad595a096,Germany,DE,de-DE,2026-08-13T03:43:18+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-ZXVJMIS9ELK3,c18deae41268cb47,46ba7c9e0a1ccf95,United Kingdom,GB,en-GB,2026-08-13T09:52:35+00:00,after_sales_support,1,"After-sales support was useless, nobody responded to my email. I mainly shop during the weekend sales.",mobile,mobile_app
F-4JJ4EMO3UQWT,aedff0670effe379,d7bea17eb932936b,United Kingdom,GB,en-GB,2026-08-12T18:20:21+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,mobile,customer_service
F-9J8HEIKK86AU,f3f00033b72d84d6,bf75c71dee2c8e8e,United Kingdom,GB,en-GB,2026-08-13T01:41:58+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",desktop,customer_service
F-CK66OUSX7C48,d698660f296a8146,f8b76db64971fb46,Germany,DE,de-DE,2026-08-12T22:21:56+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,customer_service
F-DJ8PY39NRK48,0acb4a8dd080435d,e2f5c97cbf8add4d,Germany,DE,de-DE,2026-08-13T09:14:46+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,website
F-R3R10WJOM058,bf693baf35ca8766,9532227e00da9c3a,Germany,DE,de-DE,2026-08-13T01:10:14+00:00,page_load_speed,1,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,customer_service
F-SX9FAW8PLG2X,074c4349e0a3e8ab,bd9a252dbb864225,France,FR,fr-FR,2026-08-12T19:28:38+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,customer_service
F-V0QIYRD05Z9R,0cdabf8702c3c19d,92584b7dba790c29,France,FR,fr-FR,2026-08-13T07:31:10+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,customer_service
F-KFU326M3HN05,9918bd2dd05ff9e0,841cab4bc021ad07,United Kingdom,GB,en-GB,2026-08-13T00:13:24+00:00,after_sales_support,3,Support answered my query but it took two days.,desktop,mobile_app
F-JZJIEW6AGMK1,1c16e2f5a1e394b2,2583dc6706e89c73,France,FR,fr-FR,2026-08-13T06:55:23+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,customer_service
F-9QNFIV23B5X9,3d4f83d9c3eb3a20,8503b84c141b3905,Germany,DE,de-DE,2026-08-12T21:54:25+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-F4MWDJ2BV6Q4,402d82420280ba68,dd4250f7566d1d92,United Kingdom,GB,en-GB,2026-08-12T16:38:06+00:00,search_relevance,2,The search engine seems to ignore my keywords entirely. I mainly shop during the weekend sales.,tablet,mobile_app
F-AFR8SL8N8SL2,bee9af0323845ebb,fca3c1db564cc592,Germany,DE,de-DE,2026-08-13T01:27:08+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-KR9DG0ZDQ8V6,89ab49438ffe0882,327afcef510e33f6,Germany,DE,de-DE,2026-08-13T06:45:28+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren. Ich bestelle mehrmals pro Woche über die Website.,tablet,website
F-JKHTFF1004C2,ac34aff81b538c06,c7ad2c0426ab98ab,Germany,DE,de-DE,2026-08-13T05:22:40+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-7T4VP71UFFTW,bc71aa1d9bcf4bd5,d0ecd66e23e7f59f,Germany,DE,de-DE,2026-08-13T07:00:21+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,website
F-1BUDPNVR560S,eeab73c94d3199ae,8bc0601531a7acca,Germany,DE,de-DE,2026-08-12T21:42:32+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-9ZTZ0J0E0E63,3142771625cbf220,2cbc3df0f3126b41,Germany,DE,de-DE,2026-08-12T17:04:24+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,customer_service
F-RJRAZZ9SOAOL,15484e10227741c6,1aaa209c54a747d1,Germany,DE,de-DE,2026-08-13T09:44:37+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,website
F-CB26GMS19IYY,f8079ac88bc54904,cb35781ec88314f1,France,FR,fr-FR,2026-08-13T03:43:09+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,customer_service
F-DMD1I2CPC366,c41f8f853077d969,e6244c695a64f08f,Germany,DE,de-DE,2026-08-12T19:21:14+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-PAJJ0M2JUXUS,1cf8384382637c4b,029af93739e9e747,United Kingdom,GB,en-GB,2026-08-13T05:20:25+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,tablet,customer_service
F-WNWF3IDDLBUF,f024f3c882790f72,0bdb1927f110a4d4,France,FR,fr-FR,2026-08-13T08:02:02+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,website
F-AO4BF117VIDA,1c96d3c251312027,263fb1f4e06b83cf,France,FR,fr-FR,2026-08-13T06:51:38+00:00,search_relevance,3,"La recherche est correcte, sans plus.",desktop,customer_service
F-QG9SB82FJ1X0,908ce9dda62dda04,d566d7e8de6362a4,United Kingdom,GB,en-GB,2026-08-12T21:25:25+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for. This is the second order I have placed this month.",tablet,website
F-DJOIFIC5J48U,a067a119c660e8d4,1243b3ec6b84aba1,France,FR,fr-FR,2026-08-13T06:04:56+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,tablet,website
F-Y829T7AZ6DUJ,0cf379af68505d6e,743afb49bf9873b5,Germany,DE,de-DE,2026-08-12T19:17:57+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-8AWXN8TQXH4D,0cf0178e5e638839,a1813bbf1ef94f19,France,FR,fr-FR,2026-08-13T07:10:54+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je fais mes achats surtout pendant les ventes du week-end.",desktop,mobile_app
F-GGAEJJ1BYD9M,2dfbea634b8a1a15,1c172bcc8c670bc1,France,FR,fr-FR,2026-08-13T02:17:22+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. Je recommande volontiers cette boutique à mes proches.,mobile,mobile_app
F-RYDJT85CVD9U,c4fd7e7eead5b4f1,7f81d74567d6f19c,United Kingdom,GB,en-GB,2026-08-13T08:58:14+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,tablet,mobile_app
F-RPUWP9X5AR31,1824d3e4fb1e8492,bb0089c5fa7141f6,France,FR,fr-FR,2026-08-12T14:05:23+00:00,page_load_speed,1,"Le chargement est vraiment lent, les images arrivent trop tard. J'utilise surtout l'application mobile pour commander.",desktop,website
F-2QXZPRJ2U57A,c6655d9ca355adfd,b7a43ec0891fea43,France,FR,fr-FR,2026-08-13T09:27:03+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème. C'est ma deuxième commande ce mois-ci.,desktop,website
F-Y8M589LAZNWI,ba76b2fe275dbe1e,16abf52533e5d90c,Germany,DE,de-DE,2026-08-13T13:39:29+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-MCHQLG4YPFH5,4e5347a2416d7e0d,6d6588bc09963b7c,France,FR,fr-FR,2026-08-13T09:30:31+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-080YRPXFV922,820e197fac175edb,fe10ad30456b143d,Germany,DE,de-DE,2026-08-13T02:52:04+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,mobile_app
F-GEIDOX3LLR95,5c162beaadcaf820,6c84394c850555d0,Germany,DE,de-DE,2026-08-12T20:08:44+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,website
F-HSNZQL2UTUVN,0b43f2bccfd6a9a7,07cfb4c69fb7d1a8,France,FR,fr-FR,2026-08-12T16:48:13+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,mobile_app
F-OH5GAM2AL349,c411b26d3a7b383d,d218fec0b2c566ea,France,FR,fr-FR,2026-08-13T01:28:09+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,website
F-7JRH8L1MDFMA,344e7fe9b707f864,a522bae3e13d9eee,Germany,DE,de-DE,2026-08-13T08:46:59+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-DDZNXKOTDRV6,52e56efea7316e0c,7f76a7c542cf03d6,United Kingdom,GB,en-GB,2026-08-13T03:03:40+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",tablet,mobile_app
F-9YCGUZF34GC1,01273e24b912c275,2ec78e9260080b95,France,FR,fr-FR,2026-08-13T06:16:21+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-OXQKG4XOWDLZ,f0dc638f55ac41ab,252f2a7878fbc334,France,FR,fr-FR,2026-08-13T04:37:11+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,mobile_app
F-ZHJDL87NCRAQ,1e806f3b402cb60f,b352f38d0b99dd23,France,FR,fr-FR,2026-08-13T09:07:58+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-VI69N2VFLCSS,63db6ca9c0028c69,c54fd56240815d9c,United Kingdom,GB,en-GB,2026-08-12T17:22:51+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. The mobile app is my preferred way to order.",mobile,website
F-3EOSW36TTHH3,9fb89b29de8ffb6a,4f480add907dcdcc,France,FR,fr-FR,2026-08-13T12:15:20+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",desktop,customer_service
F-OR1FARVMVQZ3,ab5e9d44979ebb34,8d62c6d45b32c3ef,United Kingdom,GB,en-GB,2026-08-12T18:05:46+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. I would recommend the store to friends and family.",tablet,mobile_app
F-CDOK1TPJP083,675371917e661dde,deadc96e10a3301d,United Kingdom,GB,en-GB,2026-08-13T13:10:36+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience.",mobile,mobile_app
F-HYAE0CKC2M7L,63c3b8c022f5d74f,d8994f73ed893954,Germany,DE,de-DE,2026-08-13T09:55:16+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-Z87I2T9G0XG8,4fba877e83037141,1058417ed122a170,Germany,DE,de-DE,2026-08-13T12:17:31+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,customer_service
F-JTHVJS09CG93,2997dbce172e094b,2e0e1d6415f953e9,France,FR,fr-FR,2026-08-13T05:51:22+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,mobile_app
F-72BLQWS5O6L2,59fce2282a8b98f6,ee57418f8807a158,United Kingdom,GB,en-GB,2026-08-12T14:10:09+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special. I use the site a few times a week on my phone.",tablet,customer_service
F-YIMGSHM0GVIY,ac18dee3059f4c3b,feb25f2ecbe9b20e,France,FR,fr-FR,2026-08-13T03:21:08+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,mobile_app
F-D7CDJGH27TCS,d2963c1be9f09b4e,cac43405c085a845,Germany,DE,de-DE,2026-08-13T07:49:01+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-JNO9EWDC0M7T,53dd2aff3bf71060,92dd359684d7dce8,Germany,DE,de-DE,2026-08-13T01:58:35+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,mobile_app
F-JD4DEWNY3RXP,d024fc24434aabee,193dd0ffdf4eed4b,Germany,DE,de-DE,2026-08-13T11:53:16+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,mobile_app
F-GHUCFTKJ0903,c0b36fbdee21fd3d,c84c4b1f3a8c97db,United Kingdom,GB,en-GB,2026-08-13T01:07:50+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,mobile_app
F-LBK9Y3MRZ95Z,b8fc657b3f49220e,dc522e4df84de5c1,France,FR,fr-FR,2026-08-13T09:24:39+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-B9PHDTNPQ98E,f1825364f9732b6e,101ef0058c44fcb8,Germany,DE,de-DE,2026-08-12T16:16:33+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-3A7GFTBL4IOD,3472d2a1baf8cc56,4652d7e761463fc5,France,FR,fr-FR,2026-08-12T20:16:43+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant.",tablet,mobile_app
F-HE5KW2DCIWFS,72174a73dce4f9b9,6c3e10ef426f4b80,Germany,DE,de-DE,2026-08-13T03:24:29+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,customer_service
F-GI8WP0SFNNOT,d1639feeb2dbd973,f9237bdc58ce132d,France,FR,fr-FR,2026-08-12T20:59:46+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-16S3NWILX81U,32824a3831b0cf39,0720216157fe11aa,France,FR,fr-FR,2026-08-13T07:42:52+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-IE7ZYOLRIHV6,a6aab63f36fb354c,98601eea17fe51eb,France,FR,fr-FR,2026-08-12T22:32:13+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,tablet,mobile_app
F-07TIDJ4V2SEQ,01190d921ead1216,debfe3976b095fe5,United Kingdom,GB,en-GB,2026-08-13T04:28:01+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,customer_service
F-Y6O0IU15ZV47,b55b1565079192a0,356ad13edb6bf420,France,FR,fr-FR,2026-08-13T11:23:18+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-UDTP92HOJR14,206768f48d574842,f369456494b6b2f3,Germany,DE,de-DE,2026-08-12T16:38:25+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",mobile,mobile_app
F-FUNRTN3ZMLCE,b30222672790a4a4,d14f6b48b355688c,France,FR,fr-FR,2026-08-12T16:09:02+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-9OOU8LPEWLTS,0b4453d06f1c1f94,c853da020121ad5a,France,FR,fr-FR,2026-08-13T04:44:59+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-ZJ2SWOLLRY38,d440a4d142a85b4e,c35c67e09242cce6,Germany,DE,de-DE,2026-08-12T16:38:36+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,mobile,mobile_app
F-8M6W1T2LJAKK,166114d0615230fb,842771284c0669c5,France,FR,fr-FR,2026-08-13T08:34:41+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,desktop,customer_service
F-9UVZKS0LIAK8,7e15aa2140b8da20,7268c277c100475c,France,FR,fr-FR,2026-08-13T10:29:55+00:00,page_load_speed,1,"Les pages produits sont très lentes en 4G, c'est frustrant.",desktop,mobile_app
F-09RHW25Y6CCM,21f0a84bc22cbf7e,04b8eabbc34c6222,Germany,DE,de-DE,2026-08-12T21:08:15+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,website
F-KNDO7XLTUUIS,c9f5bf8d86596998,41b69352182276a0,Germany,DE,de-DE,2026-08-12T17:09:32+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",tablet,mobile_app
F-CF14929EC2AX,a429cca0c916b238,6741ac1bcfa41c12,United Kingdom,GB,en-GB,2026-08-13T01:35:24+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,mobile,mobile_app
F-J08ZQY53UN6M,5e0e342f1ba40530,19d7cb083556022f,Germany,DE,de-DE,2026-08-13T09:24:13+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",desktop,customer_service
F-YU7NLBADUZS2,a22a12a00d73ceb3,86024abf7bd84965,Germany,DE,de-DE,2026-08-13T08:45:31+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-ZFR1TS5ZZVH5,9035bbbfb438b64b,1101cbf50b60b08c,Germany,DE,de-DE,2026-08-13T10:08:47+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-JL1PQ1P66ZFK,5304ff7e404222eb,5449c484cd44a128,Germany,DE,de-DE,2026-08-12T23:35:03+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-H2XT2ETTN79N,b7a3691aefe27496,12a635cd0586e708,Germany,DE,de-DE,2026-08-13T08:21:23+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,mobile_app
F-WDFWU666BGQO,f833ab75f649047c,2b394fa939954f5d,Germany,DE,de-DE,2026-08-13T13:24:58+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",tablet,customer_service
F-RQJJFOF5LD8Z,dd0605cb753ba88f,32e4d6d2eafa5a1f,France,FR,fr-FR,2026-08-12T21:57:31+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",tablet,mobile_app
F-S8UYANWZMW5T,cc19c4daca5bf118,bf9f61ec5fecc926,Germany,DE,de-DE,2026-08-12T15:48:24+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-C047JGD8WTBL,f39596a2a2ab6123,93a20cd4a3e5ad60,Germany,DE,de-DE,2026-08-12T20:32:24+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,customer_service
F-33VMOKTR9SV9,ad80432ed86518c5,ed2ed51f624fda3e,United Kingdom,GB,en-GB,2026-08-12T18:56:29+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,mobile,website
F-IYCCXO507KLQ,e7775e17c84f176e,cf0de30052e0893e,Germany,DE,de-DE,2026-08-12T20:17:51+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,mobile_app
F-JO9L09BX1WRL,8b1e67ee4eddd0ae,201594bf6ca8b5f9,France,FR,fr-FR,2026-08-12T15:54:21+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-60SJJHYR4W6E,e50d95f1c70a8eaa,f847033f72b087be,France,FR,fr-FR,2026-08-12T21:04:18+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,mobile_app
F-3PMH2GX9TUXX,647c0843d3947c7a,8bd014e215b4776e,France,FR,fr-FR,2026-08-12T21:41:35+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. Je recommande volontiers cette boutique à mes proches.,tablet,customer_service
F-53DUYJ5KWQGX,3bd96171a7725156,d996e1298e985a87,Germany,DE,de-DE,2026-08-12T19:08:48+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,website
F-BM82Y0WIIVKR,dc74257717aac8b8,557a56b2988b9c99,United Kingdom,GB,en-GB,2026-08-12T17:51:09+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",desktop,website
F-B9N63FRCAYSN,e1c6099aea277efd,5351190e8bcde489,France,FR,fr-FR,2026-08-12T16:30:27+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,website
F-WHLR7H9OBXCJ,1f78ddf46c0f79c7,4188cbe6dca47049,United Kingdom,GB,en-GB,2026-08-13T10:16:40+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. I would recommend the store to friends and family.",mobile,website
F-WXH9TZXO5JG4,f89087f9c8f38750,ea00fdf56d859656,Germany,DE,de-DE,2026-08-12T15:43:51+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-FU5APA1EPAHH,83118b398dc8811e,496a31637682b27e,United Kingdom,GB,en-GB,2026-08-13T11:29:09+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",mobile,customer_service
F-WY7AV0F68PE3,46f99356356019da,362ebe8501b2fd22,United Kingdom,GB,en-GB,2026-08-13T10:50:28+00:00,checkout_flow,1,The checkout flow is too long and I almost abandoned the order. I would recommend the store to friends and family.,tablet,customer_service
F-8YRNKUCD99PQ,d8678ffa112d8250,e53f720cad766712,Germany,DE,de-DE,2026-08-12T15:43:27+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-EUKNJN2UGCF4,eede34d9dd0f6789,4f5217678dbc7b59,United Kingdom,GB,en-GB,2026-08-12T17:48:49+00:00,page_load_speed,1,"Product pages are painfully slow on mobile data, very frustrating.",tablet,website
F-TJCMBVN5OUJK,73caa5e727ad79f6,c163beaa49d94acc,United Kingdom,GB,en-GB,2026-08-13T00:07:42+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,mobile_app
F-NWM2RPWJ7KRD,af25a91e33c28d5d,3715648c503d3542,United Kingdom,GB,en-GB,2026-08-13T00:54:38+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I use the site a few times a week on my phone.,tablet,mobile_app
F-0ITIYABXRVR8,fea66ea46364f981,51121d067c2ea98f,France,FR,fr-FR,2026-08-13T01:00:50+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",tablet,website
F-9L1MQOUQO3KU,f0e4a5be3bab4ec0,1c80556bd46f042c,United Kingdom,GB,en-GB,2026-08-13T00:29:57+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",mobile,website
F-OXVU6NVN56EX,50293a4d2b3ba625,b53292e76281c3e9,United Kingdom,GB,en-GB,2026-08-13T03:04:58+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. I mainly shop during the weekend sales.,desktop,customer_service
F-OZQCRRRKM5EZ,8ccc0e702056ff1d,ef9d32c0734d1126,United Kingdom,GB,en-GB,2026-08-13T02:20:03+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-HE6M4G3XX9KE,baac789fb6a5a5a0,775fbe9fcc108968,Germany,DE,de-DE,2026-08-13T04:43:17+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-8SVRESIZ6JR8,d4ba3b022583e647,3e82c564289ff7e0,Germany,DE,de-DE,2026-08-12T19:45:09+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",tablet,customer_service
F-JQOTSIH825MO,d95f13e2069d6855,381ebeb75b32d834,United Kingdom,GB,en-GB,2026-08-13T01:28:42+00:00,after_sales_support,3,Support answered my query but it took two days.,tablet,website
F-EBQ1DC43RQFV,1586aff5be772cc9,2c1226b8f0351d41,United Kingdom,GB,en-GB,2026-08-13T07:54:12+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop. I use the site a few times a week on my phone.,desktop,customer_service
F-OXISGCRXS9BG,cc03542eb4540e3c,54ab978deaabbc30,France,FR,fr-FR,2026-08-12T20:44:41+00:00,delivery_experience,2,Ma commande a été retardée d'une semaine sans aucune explication.,tablet,mobile_app
F-N7W8XE4LEPFZ,a30603297b1d6e05,37c012546c10b60c,France,FR,fr-FR,2026-08-13T02:14:14+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,mobile_app
F-YD6IAWAO8O0V,b75cf4428433013a,a5ab02e638032201,Germany,DE,de-DE,2026-08-13T04:30:16+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,website
F-HHE4AO5G90XL,8ea2124354f8c11a,8dd5ec8e1bdc79ec,Germany,DE,de-DE,2026-08-12T20:10:57+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-OT7FIUHMPJ2L,51a84fb48af777cb,0e7a2b7b4936a9c5,France,FR,fr-FR,2026-08-12T17:14:06+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",mobile,website
F-1O8ONUWGWO7L,769b7d7976b9a951,298987fad97cafae,France,FR,fr-FR,2026-08-13T08:53:58+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,customer_service
F-88HTLZDHEV6H,14b4accfdd2d686f,99019e42831dddaf,Germany,DE,de-DE,2026-08-13T03:06:09+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,website
F-1MH8OPU5R0LA,8c252d570cf23997,891d38dc8b626905,Germany,DE,de-DE,2026-08-13T10:15:16+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,mobile_app
F-RY0QE42B4DJK,381b1df0d1f7daec,eff16ee1559ce4f6,United Kingdom,GB,en-GB,2026-08-13T06:32:52+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-XIR6MW7DF039,b80376ed4386684e,01149b588db03a53,United Kingdom,GB,en-GB,2026-08-12T23:33:38+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",tablet,customer_service
F-1E9DK5H058Z8,35a2845077dcbc80,b94f087424555664,France,FR,fr-FR,2026-08-13T05:44:14+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,mobile_app
F-W5SXMHVSBU1H,d910abacbabd2047,650ac3280bfffb7d,Germany,DE,de-DE,2026-08-13T07:48:16+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,mobile_app
F-VRSRTNHS6EGL,911b4193f7bb2e6c,c92866b340e2c2b5,France,FR,fr-FR,2026-08-12T20:48:30+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-LXLSPAFTR1LW,fc44adef5ba524b7,e95ebe6d1ff1032f,Germany,DE,de-DE,2026-08-13T02:09:50+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,mobile_app
F-NFITEVPY1OYT,3b2321860c64c175,c2b06b90eefe640c,France,FR,fr-FR,2026-08-12T15:48:45+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,website
F-1EVQ92ZRBPQR,4ecf27b4fb198e21,6e2f2d4e4005f50e,Germany,DE,de-DE,2026-08-13T01:20:34+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",desktop,website
F-YLK7W7VN8YB2,553aa053d63731f1,113b60f1a8785977,Germany,DE,de-DE,2026-08-13T02:33:41+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-JEM5MXAOPT35,10eae733937ad104,40e7861764afad4a,Germany,DE,de-DE,2026-08-13T06:09:11+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,mobile_app
F-CBN77CRT6ACV,d6fed5dd518fae07,9dc4bb476c18e47d,Germany,DE,de-DE,2026-08-13T06:10:22+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,mobile_app
F-2N4CRCVQNLW9,32fcbd1d3b3ad27d,d15b112108f25e1c,France,FR,fr-FR,2026-08-12T15:53:43+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. C'est ma deuxième commande ce mois-ci.",tablet,mobile_app
F-J4XLTP4WDV5U,e876d57ae5ba98e2,4c32791332b7acba,United Kingdom,GB,en-GB,2026-08-13T06:21:50+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,mobile,website
F-JJXFKHUC133U,e1c98e7a2d5674a2,aa49b5c77fe830c6,France,FR,fr-FR,2026-08-12T21:03:28+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-3N8Y937U7BFO,465dcdf5cd3f39a4,953c1287a347d7fd,Germany,DE,de-DE,2026-08-13T08:25:35+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-4H7TCOYHIP54,58a3ac18469cf2a5,eb91bf90aac85649,United Kingdom,GB,en-GB,2026-08-13T09:10:20+00:00,after_sales_support,1,I waited on hold for 40 minutes and then got cut off.,tablet,mobile_app
F-QW3KV2NONZQ8,61bc06943ec914a5,67ef047931682b69,France,FR,fr-FR,2026-08-13T08:28:34+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant.",tablet,website
F-3UUGT8YXM6XY,d45034e9d4290770,bccfef68d97ea106,Germany,DE,de-DE,2026-08-13T08:59:39+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,website
F-4AQDCOH1KQGI,958c112d388cfc1c,5219dd9f3a4737e2,Germany,DE,de-DE,2026-08-13T12:22:07+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,website
F-8NPQA7NF65RA,e5e8f3d479b7de9e,9b2f7d7ac33fdd7a,United Kingdom,GB,en-GB,2026-08-12T15:12:36+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I use the site a few times a week on my phone.,mobile,mobile_app
F-NLUY2NFYX98U,d34da17ce4116b8d,00ba2f486ea90eb7,France,FR,fr-FR,2026-08-13T03:24:19+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,website
F-DEYKYBSF99BQ,2c9b536e3323ac1b,2aa6cec9c887819a,France,FR,fr-FR,2026-08-13T12:45:04+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,desktop,customer_service
F-SK9M52QBTN84,43cccb2307f01bfc,3cd387833b3e6fb0,United Kingdom,GB,en-GB,2026-08-13T10:06:40+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy. I mainly shop during the weekend sales.",tablet,customer_service
F-S8E4ML3FEUOD,12de51c02c388d98,4050082a12274871,France,FR,fr-FR,2026-08-12T20:54:03+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-LACBA7HE2STD,dd63409db76eda67,c48eaaf8dc3d02d8,Germany,DE,de-DE,2026-08-13T06:40:50+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-JHT77UKZO2T6,3e35050b8fc76702,b6d08402ba01e969,United Kingdom,GB,en-GB,2026-08-13T02:06:25+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone.,tablet,website
F-UDFFIEEGPUU5,e58c062a5b41092c,f7efd678cccff6ff,France,FR,fr-FR,2026-08-13T09:47:31+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,tablet,website
F-8RNR4TUY72NL,b0e4da92257aa78f,27efb408fca80eee,Germany,DE,de-DE,2026-08-13T07:06:59+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,mobile_app
F-J4NKEH8JQ4J7,e441ebd4caf509a2,5e43b11d1f9786d0,France,FR,fr-FR,2026-08-12T21:53:24+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",mobile,mobile_app
F-ZDF3YCIWX801,ec1a7b7441f5298a,6f232bfec8c843bb,United Kingdom,GB,en-GB,2026-08-13T11:31:06+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,mobile_app
F-B2M9DI1N40LO,c1d4b8629c77ff78,6ca60a82d6163d74,Germany,DE,de-DE,2026-08-13T11:31:05+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-ME8Z1NY0X0PA,ce517b62bf607746,5e996e2456977961,France,FR,fr-FR,2026-08-13T07:58:08+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,website
F-58CZFA7KI03G,c693c6f9804f4e36,77902b0d50ffc366,United Kingdom,GB,en-GB,2026-08-13T07:48:02+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. I mainly shop during the weekend sales.",tablet,website
F-A1V1QE2QC0NE,46fed6dc4734159a,063d4492e06de62e,United Kingdom,GB,en-GB,2026-08-13T07:49:11+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,mobile_app
F-EORQC3WH3UMW,44fe37a5714156ce,4ba946936426ad79,France,FR,fr-FR,2026-08-13T09:04:33+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-EVQT9HAWDOMN,e548f9683c4c70a6,6e2a1125525e2ee3,France,FR,fr-FR,2026-08-12T23:59:57+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,mobile,customer_service
F-NIUNIWPXF9M3,f208b9d3e9fad760,06c95fd42be03ab2,France,FR,fr-FR,2026-08-12T15:18:46+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture.",tablet,website
F-COI1BBWICURX,ace1378145960e41,ad98449241fbedec,United Kingdom,GB,en-GB,2026-08-13T03:31:05+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-LM0BFXZGH2TV,e33a7868bc605b93,477e860f7c3c51c5,France,FR,fr-FR,2026-08-12T19:01:30+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,customer_service
F-FF630J6XZQ76,4810eead46ddc550,c68674a3764a30f7,Germany,DE,de-DE,2026-08-13T01:24:45+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",mobile,mobile_app
F-8NTHICX4RJQ3,93dbde67f980badf,85ee9413d14fb8a7,United Kingdom,GB,en-GB,2026-08-13T10:51:26+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating. I mainly shop during the weekend sales.",mobile,customer_service
F-UPQADOKVL44D,51e1f9c3d4ab882b,6e3c7bc8a18a9ec8,France,FR,fr-FR,2026-08-12T23:15:14+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",desktop,website
F-GOQI3XKIU6TO,7f448fd36b86d610,4c9cc1aaa6e7dcaa,France,FR,fr-FR,2026-08-13T04:47:56+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-OEBRPSTLC95K,e6c58098a3947b74,564deefb254413f0,Germany,DE,de-DE,2026-08-13T12:37:43+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",tablet,mobile_app
F-V8R0R35Y3ECD,00e85297a9f62af1,a9ac09319a905ca6,France,FR,fr-FR,2026-08-12T20:21:10+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",mobile,customer_service
F-RFZGKIPASZK1,425422236f98f588,0101219535a4fe08,United Kingdom,GB,en-GB,2026-08-13T01:11:01+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,website
F-TXU6MS0INUSV,11766679938efd4e,39100885bee25e6f,France,FR,fr-FR,2026-08-12T18:11:16+00:00,after_sales_support,2,Ma réclamation a été ignorée pendant des semaines. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-MJK3YUB62KM7,472b7884d4c01d5a,77386178ab8b6163,United Kingdom,GB,en-GB,2026-08-12T14:25:22+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock. The mobile app is my preferred way to order.",tablet,mobile_app
F-183JLET7FDNY,612dda82f4bda564,6a26f94f5c396d2b,France,FR,fr-FR,2026-08-13T01:34:53+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible. Je fais mes achats surtout pendant les ventes du week-end.",desktop,customer_service
F-JGWG88O4V2OT,77f1923b37359225,9a3ba192aa59ce79,United Kingdom,GB,en-GB,2026-08-12T13:49:56+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",tablet,customer_service
F-W2S70RE1VS1Q,2a6ac0356c9fb73f,dcad57ce7144933b,United Kingdom,GB,en-GB,2026-08-13T12:55:38+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",tablet,website
F-5KG2N20QNNIV,ce967a88aaae1202,2ec492525f6fbe57,United Kingdom,GB,en-GB,2026-08-13T05:50:54+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly. The mobile app is my preferred way to order.",mobile,customer_service
F-8LOLF9W2TFKJ,0c7f125906eff3d1,9451a10cbead3339,France,FR,fr-FR,2026-08-12T21:41:36+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,customer_service
F-RHKDMKICQ5K3,d77d7ffdcd42b283,a3bd48a144e08161,United Kingdom,GB,en-GB,2026-08-12T23:56:01+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone.,mobile,customer_service
F-5TYG4C8YFXMU,c2723603c0de3075,2b70d052d8fbf3be,France,FR,fr-FR,2026-08-13T11:03:57+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,desktop,mobile_app
F-4OLXZRQ8X4PF,fa92a5894619bb0d,a9ea4b761001e03e,United Kingdom,GB,en-GB,2026-08-12T16:16:47+00:00,search_relevance,4,The search function understands what I type and returns great matches. I would recommend the store to friends and family.,mobile,customer_service
F-WU2JGLO6N332,4030d0b14103d149,55cd887839e50582,Germany,DE,de-DE,2026-08-12T23:35:09+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-5YQO0PU48BP8,774040692cbf2802,8909eeb61030057a,Germany,DE,de-DE,2026-08-12T23:58:11+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,website
F-CSLONZCWQ8KR,274fac79c5a3f01f,cbbc4d02b80f0dc0,United Kingdom,GB,en-GB,2026-08-13T09:21:11+00:00,product_recommendations,1,The recommendations are always the same items I already viewed.,mobile,customer_service
F-9VJ8ZUMO3KC1,bd85178fab805fe8,29fc0d8ab6abeab1,United Kingdom,GB,en-GB,2026-08-12T17:45:35+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,mobile_app
F-CA7NXNUJY4N9,6c010ee01cbc7aa7,c4f2cc2d9eea1a43,Germany,DE,de-DE,2026-08-13T09:44:52+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,customer_service
F-96I5N4P574WM,d878a3bde05e9367,154105b510c82f05,Germany,DE,de-DE,2026-08-12T21:25:17+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",tablet,mobile_app
F-AETXK0TCVZNU,d7b495cd659d903c,1cab77834d9f9a17,Germany,DE,de-DE,2026-08-13T06:19:17+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,mobile_app
F-3Y5P0CIPPF7T,4af551552fba496c,a8be5775e70a44f6,France,FR,fr-FR,2026-08-13T08:24:46+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-OKMF1C39TIQA,a5015a1fb6408902,02758c4cb6106226,United Kingdom,GB,en-GB,2026-08-13T05:50:05+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-5AFSGKR7LYOU,afe9430baacbd18f,1b6818f44e81dae1,France,FR,fr-FR,2026-08-12T16:02:04+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,desktop,website
F-IO5JYLBW0YMY,27f4cbf0c8334400,87088691f2be8233,Germany,DE,de-DE,2026-08-12T18:11:49+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,mobile_app
F-0GAYWQ5GGP4T,a50e575a83163186,a28f8cd36b43fc2a,France,FR,fr-FR,2026-08-12T23:56:11+00:00,search_relevance,3,"La recherche est correcte, sans plus.",mobile,customer_service
F-Q9KG1W3KURLZ,768024bb2ebebcc6,3e86dcad8080a498,France,FR,fr-FR,2026-08-13T06:22:32+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-XAXMB5J2QSBG,6e808c7d0cbd13c9,a532163b01595b45,United Kingdom,GB,en-GB,2026-08-13T03:39:23+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text.",mobile,customer_service
F-ZF085RA1D8TY,ac57e68f50ad0029,3f3d52ff880bbaad,Germany,DE,de-DE,2026-08-13T02:14:21+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,customer_service
F-VZJQ4G2VDQE0,3e38c5be569af382,513df042c0027450,France,FR,fr-FR,2026-08-13T04:07:45+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,mobile_app
F-DM3YR1L1ZHMS,c00d285db8badcc6,5b004e2b5721f6df,United Kingdom,GB,en-GB,2026-08-13T06:36:08+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,desktop,website
F-F08YOKWPSNUS,fb83efcba83af33f,7e7f3e2a45ed9512,France,FR,fr-FR,2026-08-12T21:31:49+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-CPZIT8NNTWX4,8b4563e203c26be9,dffd40d32532063c,France,FR,fr-FR,2026-08-13T06:02:26+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,desktop,website
F-NMDI8LYOOLBE,be6b87e5982526b1,c059ac028d57368e,France,FR,fr-FR,2026-08-13T10:39:57+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible. J'utilise surtout l'application mobile pour commander.",desktop,website
F-XKMB41E7RGQT,26dbcf8dc4666639,cf99a2dfb9d2c58a,Germany,DE,de-DE,2026-08-12T20:10:47+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",mobile,customer_service
F-1XSXDDCC2CNP,24244e5491f30e1e,a29be0f818e05c04,Germany,DE,de-DE,2026-08-12T19:37:22+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,mobile_app
F-BEP56O1X6T77,062059e51e291de3,6f42c0cb30f392c1,United Kingdom,GB,en-GB,2026-08-12T23:22:09+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",desktop,website
F-C7269KFEOCP7,b4d17ddeafef50e8,e7d12d49bf76d8eb,United Kingdom,GB,en-GB,2026-08-12T22:58:03+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,customer_service
F-6L7P0SWE4C8Y,0d0b439c1d2d622b,397739ca499defec,France,FR,fr-FR,2026-08-13T10:25:42+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je fais mes achats surtout pendant les ventes du week-end.",desktop,customer_service
F-N98GU8EITNHS,9e638cd86758f540,4b7c01b7826407cb,United Kingdom,GB,en-GB,2026-08-13T04:42:44+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-O5IU2M5WRZPS,2bea130eaa883f7e,b5c0e0bab4e9911a,France,FR,fr-FR,2026-08-12T16:54:49+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,website
F-FA8CH9EKVT2R,fd126d9a61ddd8b7,3904a7ff7dc692f5,United Kingdom,GB,en-GB,2026-08-13T09:21:54+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. I use the site a few times a week on my phone.",tablet,mobile_app
F-9S3OCND2EHX9,3e1d343797db7b10,4a37765c020db9f9,United Kingdom,GB,en-GB,2026-08-12T22:09:32+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock.",tablet,website
F-9PU6BFIE97AR,aec40fdd7f2e0591,875ae83adc8b835d,Germany,DE,de-DE,2026-08-13T04:08:00+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,customer_service
F-NGRK79VR3AUJ,bf819db5aa79869f,b65a342a0435474f,France,FR,fr-FR,2026-08-12T19:05:42+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-XFQGCU4TH3BD,f330d4410049f49b,876b6346c5cb255e,United Kingdom,GB,en-GB,2026-08-12T14:34:30+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,customer_service
F-U2D66GFE3QJZ,751fecc4e4c39a9d,9893957ef09eecff,Germany,DE,de-DE,2026-08-13T04:24:14+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-NRIPD3CNPSGF,647d2f36b92e3ee1,e7c6a7132d33b724,United Kingdom,GB,en-GB,2026-08-13T06:36:36+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",mobile,customer_service
F-Y2HHGGFWEWM2,dad9a9df99ef063b,d64e10af58d171fd,United Kingdom,GB,en-GB,2026-08-12T20:20:48+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,desktop,website
F-ZGLY0YAJ75ZM,60309f24824a96e4,51335e3f9431a210,Germany,DE,de-DE,2026-08-13T11:32:08+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,website
F-PCURDWY5NUKO,53fa157a5f40fe62,873e20e0d234e0f3,France,FR,fr-FR,2026-08-12T16:43:38+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,mobile_app
F-3CLL7FYUW8HS,cdafd048d0da7bae,c97f6dd74d9119a0,United Kingdom,GB,en-GB,2026-08-13T09:08:35+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-3X7F9PJIYRCV,8b17aab5c31ac0e6,3dd7ad3f34e7fb27,United Kingdom,GB,en-GB,2026-08-12T23:29:11+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",tablet,website
F-W38N0FOXVS9D,71b63b2941d20303,4fd97ce325aee72e,France,FR,fr-FR,2026-08-13T13:21:51+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-EJ0PI20O5F8Z,01ef2f14eda03691,9ec6528d041ba595,France,FR,fr-FR,2026-08-13T01:36:26+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-FVXBTL1SDH0M,a499f73efe429528,b1f252f52b8eb9db,Germany,DE,de-DE,2026-08-12T14:22:31+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren. Das ist meine zweite Bestellung in diesem Monat.,mobile,website
F-7KJ3HO4FEDLF,37ef66c64e8b7491,f0648d2f867a42bf,Germany,DE,de-DE,2026-08-12T14:14:38+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,tablet,website
F-IAQ4TPX8Q593,49db935173d2aa3b,b1e997d09bdbb674,France,FR,fr-FR,2026-08-12T22:41:16+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème. J'utilise surtout l'application mobile pour commander.,mobile,website
F-6I8BNA9AGJSI,c9c616cc0242b519,b853c372665302e8,United Kingdom,GB,en-GB,2026-08-13T13:20:40+00:00,checkout_flow,1,I had to re-enter my card details three times before it worked. I would recommend the store to friends and family.,mobile,customer_service
F-FREJSEYBFXJQ,0a02bd9cb48f1e15,b895ff666eed58c3,United Kingdom,GB,en-GB,2026-08-12T14:11:39+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-8TCFQLU7LU20,48f8340a24ac7af1,fe7a42a323380914,United Kingdom,GB,en-GB,2026-08-13T03:49:25+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. This is the second order I have placed this month.,desktop,mobile_app
F-TLP8P3G1BDRC,ff9d80eb2c21cc4b,34be15dc440d201a,Germany,DE,de-DE,2026-08-13T10:55:06+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-0Y352J3L93LU,d157da4ff40c40c2,cad73c88d0ad2dd0,France,FR,fr-FR,2026-08-13T00:53:07+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-FFFQN4DEIBGH,25c97af227969b60,a60eac59287c6f65,France,FR,fr-FR,2026-08-12T16:13:51+00:00,after_sales_support,2,"Le service après-vente est inutile, personne ne répond à mes e-mails.",mobile,mobile_app
F-V6LJV3905R8P,145aab08cd62884a,b428366443c086b4,United Kingdom,GB,en-GB,2026-08-13T11:00:15+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. I mainly shop during the weekend sales.",desktop,customer_service
F-EJBUAWMB9TKM,334aca6aa5608eb3,58810207876d283f,Germany,DE,de-DE,2026-08-13T03:00:57+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Ich bestelle am liebsten über die Mobile-App.,tablet,website
F-ZKQW0Y9SIOHX,359d2f462e23be56,ba97205311fa9093,Germany,DE,de-DE,2026-08-13T05:24:09+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-QI2IT1Y4OSZI,e146a40c45c01ac4,dcf8188323529aaa,United Kingdom,GB,en-GB,2026-08-12T20:43:58+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful. I mainly shop during the weekend sales.,desktop,customer_service
F-P6796CITSU96,52afce1c1ce6c25c,42884633b7a51ed1,Germany,DE,de-DE,2026-08-13T03:35:39+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",desktop,website
F-2TLO6J5O90JU,b93e023e0554f599,42dbd1434c390f96,France,FR,fr-FR,2026-08-13T06:05:51+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,mobile,website
F-7XOI07VVV2FR,fbd0ab50dbbae598,76130f4aeb438f33,France,FR,fr-FR,2026-08-13T03:35:38+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,mobile_app
F-HT7O5RDUXCKY,a22a4f6a30efd67e,78ffdf3e6d62aaf0,United Kingdom,GB,en-GB,2026-08-13T11:20:36+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,website
F-D3B5LECE3AI5,d3684629c568899d,3da1046925794e88,United Kingdom,GB,en-GB,2026-08-12T22:00:12+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. I mainly shop during the weekend sales.,mobile,website
F-NNNVJRXO4IY5,dc88b9efcc3eb63a,34b6713cacd46f9d,France,FR,fr-FR,2026-08-13T06:36:25+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,mobile_app
F-B3BNQU06HTKU,fe44b2d0e53488ac,c022a34c4c3f5105,United Kingdom,GB,en-GB,2026-08-13T05:48:08+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all. I would recommend the store to friends and family.,tablet,customer_service
F-GMW4S1TE53AS,ea2425a3c9d2d2ef,7e2eb02a16f84ab2,Germany,DE,de-DE,2026-08-13T04:16:17+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,website
F-IU3TVUXAEU73,1803f49ed241611e,fe75cb7c25848e5c,United Kingdom,GB,en-GB,2026-08-13T09:29:08+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-2JHR8MCX77Z6,ebc0e777373f37de,3a0994edbf774889,United Kingdom,GB,en-GB,2026-08-12T21:34:24+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email. This is the second order I have placed this month.",mobile,mobile_app
F-CLC3SE618LL3,e9464837a3856093,e6b14820319a19e5,Germany,DE,de-DE,2026-08-12T22:31:08+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,mobile_app
F-9VM7TVB9V9UU,88967d8e647c99d5,2b227f8a52705d09,Germany,DE,de-DE,2026-08-12T16:19:48+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,website
F-HS5ZUP0EWUMS,c1b67417c7adebed,fa297658bc287a0a,United Kingdom,GB,en-GB,2026-08-12T20:46:12+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-PUH2C6HKNJAS,88bd2e3fc592e1c0,909bb7fe0e07529d,France,FR,fr-FR,2026-08-13T05:22:28+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-674C0FP92VEB,8a2fc56cd4d1ad0c,a6c113a8ced58e10,Germany,DE,de-DE,2026-08-13T03:01:37+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,website
F-TTKUTLFMPG5D,122c567338110289,fd783d8a77da1b7e,France,FR,fr-FR,2026-08-13T00:35:49+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay. J'utilise surtout l'application mobile pour commander.",tablet,website
F-CYWGHN8QCYVP,65bacc1b976195c6,c40ef51e4f303889,Germany,DE,de-DE,2026-08-13T13:30:34+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-2F7NL0CR8H0G,09bf96812fba1af0,32babcf163a0f2e8,France,FR,fr-FR,2026-08-13T09:10:37+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-S1ZH0695NF0K,e0f3a2257a228149,be94af1ff3687ebd,Germany,DE,de-DE,2026-08-12T14:44:19+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-HJ2DKSBPZIE8,e7bc3ae0e2fd5535,48f93c0196c457ff,United Kingdom,GB,en-GB,2026-08-12T17:35:19+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating.",tablet,customer_service
F-PJ2SDONZA9DT,022692858eb95a11,d1a4bf27918fbcfa,France,FR,fr-FR,2026-08-13T13:10:09+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,mobile_app
F-QMPJ8NCHA4A7,2ce6f1193ea08f92,3994c33043af7295,France,FR,fr-FR,2026-08-13T11:04:02+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. J'utilise surtout l'application mobile pour commander.,tablet,mobile_app
F-E8KFQL5S1P1V,b434f4a1ec6cb53b,f6c37550481389f5,United Kingdom,GB,en-GB,2026-08-12T21:43:22+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything.,mobile,mobile_app
F-H0VJ5E4Y97MG,33e0e8b0cdd95f82,65782496b6b62825,France,FR,fr-FR,2026-08-13T03:13:09+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-CLJLBBISOBQU,a76e82d9b216fe53,81d4e00b46792787,United Kingdom,GB,en-GB,2026-08-13T12:39:07+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",tablet,website
F-MDW807QE7EO1,874d3a1ab984e8e4,535693938f298165,France,FR,fr-FR,2026-08-12T15:48:07+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,mobile,mobile_app
F-995JP268N2FW,4d3db9e14cfe16b1,dbc01bb05f402ad8,France,FR,fr-FR,2026-08-13T12:24:20+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",desktop,customer_service
F-XVZABCNABXPT,4219638053030a2c,0d329f392e1fa42f,United Kingdom,GB,en-GB,2026-08-13T06:47:52+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",desktop,website
F-X11B3BTL78CG,f76326cb9124ad71,9801b8c326b953b3,Germany,DE,de-DE,2026-08-12T17:58:36+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte.,tablet,customer_service
F-FXOXWVX0O23B,947444dd79cb8acc,70368d229c0e49f6,Germany,DE,de-DE,2026-08-12T20:10:04+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,mobile,website
F-3IEX1QAPZYUR,bc194f295aaca3ca,583efb3995828f41,United Kingdom,GB,en-GB,2026-08-12T17:19:26+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",mobile,mobile_app
F-LTGZLJBGAEQ0,bcd55592162fa6d0,d51fc7f6116eb137,Germany,DE,de-DE,2026-08-13T09:00:53+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,customer_service
F-YIP0KCOU3BYW,4924c56330d3c00e,464b5dd36b9235dc,United Kingdom,GB,en-GB,2026-08-12T19:13:19+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",desktop,mobile_app
F-F926UKJ4E5MQ,d379a593ddfe1a0c,1f76084cd7ccc179,United Kingdom,GB,en-GB,2026-08-13T01:23:14+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,mobile_app
F-LUJM6RWNB27X,4b47b968c2f3f22a,00d268e0feef4580,Germany,DE,de-DE,2026-08-13T03:26:15+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,customer_service
F-EMTYR79HWG9W,c7f56bd718a652b3,ecdc12003ef4d262,Germany,DE,de-DE,2026-08-12T23:06:11+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-LCP58GX4G5CC,8973a00ec0493614,f8ef6aef3065606e,France,FR,fr-FR,2026-08-13T04:02:39+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,mobile_app
F-1HW5PF4UUB6H,509927ac0f02c7cf,4a3cc2e3f654e07d,France,FR,fr-FR,2026-08-12T20:27:43+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,mobile_app
F-488LPHTL72IX,76bac602acff5c8f,f5a62102af0419f5,United Kingdom,GB,en-GB,2026-08-13T12:27:33+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,customer_service
F-WRXVK8VWFSU0,e55d99311389da0f,79a963cf319aa3b6,United Kingdom,GB,en-GB,2026-08-13T00:06:21+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,tablet,mobile_app
F-K475G7XM3MPP,68cee4b4ffdc34e3,7508310eff626d5d,France,FR,fr-FR,2026-08-13T07:16:12+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,website
F-0OFI04EABCO1,9880f930640e0127,867df5cb2b407037,France,FR,fr-FR,2026-08-12T15:43:06+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",tablet,mobile_app
F-XVNY92ZVJGQO,6205647073266ecb,d39ac91124a6cfac,France,FR,fr-FR,2026-08-12T15:21:51+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,desktop,website
F-HA2HL2DJA7OI,dc13007dbeb3443c,2702b505bd2c6c76,Germany,DE,de-DE,2026-08-13T02:05:34+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-4441Y0SIKRT7,4089878085d08b3a,d1f1d5cf6088a26a,Germany,DE,de-DE,2026-08-13T12:01:50+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,mobile_app
F-ZFUDUFTZGYGO,780afdbef41a1791,d82a578960cfe84c,United Kingdom,GB,en-GB,2026-08-13T12:33:01+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,customer_service
F-G2RVAIYHFPHO,46e4486ce3b0d101,021f9308d03c597b,Germany,DE,de-DE,2026-08-13T10:17:18+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,mobile_app
F-WL68MJWSEX1P,c2e43c007b99f550,718ddfc55ad0f670,France,FR,fr-FR,2026-08-12T18:23:10+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-EEILN4IK87ZV,122857ce921914ca,fa4bc771a1b87db0,United Kingdom,GB,en-GB,2026-08-13T04:50:32+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,desktop,customer_service
F-TOTGGX1Q3FUZ,dad81048d4b8543d,86db339eaa46a423,United Kingdom,GB,en-GB,2026-08-12T17:13:24+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",desktop,mobile_app
F-XEA41G8I5QI7,0b9c0574829bc986,c31a6000989412f9,France,FR,fr-FR,2026-08-13T07:42:02+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,customer_service
F-4RJHR75GGYQO,bf9bba3a1a357f40,a7b411a07b860a02,France,FR,fr-FR,2026-08-12T17:39:25+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,tablet,website
F-JB39V352F0VC,5023522710916c86,9e9b8fa984258140,Germany,DE,de-DE,2026-08-13T08:29:19+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",mobile,mobile_app
F-U04TS680OEXQ,d9c993be816f1b75,9c5a953449018295,France,FR,fr-FR,2026-08-13T10:07:13+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,customer_service
F-Q3L98CH77GL7,ff8a9cd35a259f02,96c782d73746a195,United Kingdom,GB,en-GB,2026-08-12T23:00:03+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",desktop,website
F-J9T2EFX1ASBY,d5f1628cef157e63,4a968bc182963625,France,FR,fr-FR,2026-08-12T23:12:40+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,mobile,website
F-5NA9DKQTBDC3,77efdf0cf852b32d,c5726a55659f7518,France,FR,fr-FR,2026-08-12T17:48:24+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-PWG341G34WHG,8df52d1db6241f2c,89016d4150f61a4c,United Kingdom,GB,en-GB,2026-08-12T22:55:53+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. I would recommend the store to friends and family.",tablet,customer_service
F-QR6POR4JLXN3,c7fa2e4dd43b882d,4e85ebf058c16f96,France,FR,fr-FR,2026-08-13T00:41:55+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-0OXBH5I9GQ6K,170e1a92df809f4e,5fc75c6ba08b4817,United Kingdom,GB,en-GB,2026-08-13T03:56:23+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,customer_service
F-XW3313QU7FCW,bc09b5f2d2c21d7c,e6cf203d095890df,United Kingdom,GB,en-GB,2026-08-13T12:29:24+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,tablet,customer_service
F-IP08GCQGJ1H3,513d1eb11b1609f5,37d00f49db1616e3,Germany,DE,de-DE,2026-08-12T22:34:57+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-SSMZ00UHI07Y,62a2f527865bc363,b9131a7216b280d0,France,FR,fr-FR,2026-08-13T06:51:19+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-HQS7WAWDGRFC,08dc6e3512df81bb,5b5a81012466efab,United Kingdom,GB,en-GB,2026-08-13T09:54:35+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,tablet,mobile_app
F-P1UGQZQBOKWB,9a32426e806f1d22,eb01f75e8deef7e2,France,FR,fr-FR,2026-08-13T04:41:51+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-OLXZBGUUQJVU,a2288d41b93cfa72,bcadaa4ba34ca998,United Kingdom,GB,en-GB,2026-08-13T01:33:22+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",mobile,customer_service
F-K6VUAVRL7SMV,e6c01f7fd0bd0e53,f72546206e4f9a7c,United Kingdom,GB,en-GB,2026-08-12T23:01:23+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",mobile,customer_service
F-RM9H7AR4QZ1I,10316091680db0bb,e4ac8ad4700be4ab,United Kingdom,GB,en-GB,2026-08-12T21:57:17+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",desktop,website
F-5H472Y6ZUR1K,2c2bafe0bad2d920,e3cc0400f43da619,Germany,DE,de-DE,2026-08-13T07:42:50+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,website
F-JB24JKCL5CL4,c97eb481666526de,a8bc6f268ee0967b,Germany,DE,de-DE,2026-08-13T13:38:49+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-GGTK78NYHYBZ,0b3ef0a09f41d04d,ade325e0ffac4be7,Germany,DE,de-DE,2026-08-12T22:35:18+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,customer_service
F-VCGFB4IMHBGF,f7a56319693ad0e0,2e53da2595445ef8,United Kingdom,GB,en-GB,2026-08-13T12:28:39+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,website
F-S7FQVUKAUTEM,d0b6b7b4cc39284b,0beaa42318b8cf62,Germany,DE,de-DE,2026-08-13T11:42:15+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-Q3JEQ2IF3GCN,a8ce2f2b4b917aa3,1467bc718d883fcc,France,FR,fr-FR,2026-08-12T19:00:37+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-UTG01YQGOP2W,e252f88669d7fea6,03c4af1f74dfb199,France,FR,fr-FR,2026-08-12T22:13:47+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,website
F-OQC2F3JX2CYB,aa7d2f79ed5896e6,2c7df2ecedfef3be,France,FR,fr-FR,2026-08-13T02:11:52+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-LX8BD7LOE18X,305fcde48cf2faff,78385eeef84571eb,United Kingdom,GB,en-GB,2026-08-13T08:27:26+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. I mainly shop during the weekend sales.,desktop,website
F-ZSJ02UV98OK1,fd018d1d29e6d8c0,956f98c4764f46aa,United Kingdom,GB,en-GB,2026-08-12T23:30:52+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,mobile_app
F-FP0M7U2KJ26F,853727bbfefe596c,aa04cc70b0549a35,France,FR,fr-FR,2026-08-12T17:10:44+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,tablet,customer_service
F-OC6JJU7OS47J,45be0769f5466031,e704ae086aa80f6a,United Kingdom,GB,en-GB,2026-08-12T22:20:17+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,tablet,mobile_app
F-6ESYT96G2BIC,ec1fd49d95a3339c,7e78673022cda613,France,FR,fr-FR,2026-08-13T04:39:27+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,tablet,website
F-LNJJF3V94KY2,29590e8931a8935c,8f6cbe55ca391006,France,FR,fr-FR,2026-08-13T10:24:22+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-WSN3ERXEM6HC,c021599f36436773,ae9cf81e7b44273d,France,FR,fr-FR,2026-08-12T19:33:10+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",mobile,customer_service
F-MSQ7VBLNZW2B,996caea00a3416e5,856060eb5f68b8ba,United Kingdom,GB,en-GB,2026-08-12T20:38:42+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,mobile_app
F-5YNER8XQGP9H,d0b36f408931df7f,274c0cfbd9e4fe5a,United Kingdom,GB,en-GB,2026-08-12T18:26:22+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. This is the second order I have placed this month.,mobile,mobile_app
F-A7KEYF3UUWIA,8415f13e05f8068b,099aa003536371c1,France,FR,fr-FR,2026-08-13T06:35:36+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,mobile,website
F-LXU2M7Z7UUB8,48dd29aba0b739af,683cb750477a9a5a,France,FR,fr-FR,2026-08-12T20:30:42+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",tablet,website
F-M2UOY0Q840HN,12c2ad24aeada859,5462095818ec4270,United Kingdom,GB,en-GB,2026-08-12T23:13:50+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. I use the site a few times a week on my phone.",desktop,website
F-HT4TZD20C0CF,a62579ab0b2f8b24,3be1ddae3f53f01f,Germany,DE,de-DE,2026-08-12T23:59:53+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,customer_service
F-ZQK0E5W7VHH1,a66de3ca0a45dc5a,be9ca5aa71c9e9fe,United Kingdom,GB,en-GB,2026-08-13T09:50:26+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,desktop,customer_service
F-SG63VK9U2CKH,a80946dff56d75b8,e0d6a75746278c55,United Kingdom,GB,en-GB,2026-08-13T10:01:56+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,mobile_app
F-9K67LMCPLMHJ,008b5b9d658c1c79,3a6c20a71c18f583,United Kingdom,GB,en-GB,2026-08-13T02:47:08+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,mobile_app
F-JE63HMNMHCTL,bd38ac2b18c8a1d7,e739e32a6864c7ec,United Kingdom,GB,en-GB,2026-08-13T05:41:55+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,mobile,mobile_app
F-J2B061A0TMZD,b734351da4b41db3,8fb7e226767dfb6c,Germany,DE,de-DE,2026-08-13T03:10:16+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,mobile_app
F-0PYC9CV1JDYV,2e15b96c783dde21,9703fa40c138d452,United Kingdom,GB,en-GB,2026-08-13T01:41:29+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,website
F-J3EWBT964WJA,ecf63c2b8c422358,f9d1e062f5a6bc16,Germany,DE,de-DE,2026-08-13T03:02:27+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-73OY65ZBQD37,1069bca0bd5ecbd1,208deaef56883fb8,France,FR,fr-FR,2026-08-12T17:02:51+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,website
F-U1H9Z7Y38EQD,aee61208667d2388,7d376e0c60108b15,France,FR,fr-FR,2026-08-12T17:17:13+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,tablet,website
F-FBDD755A51R7,90df42e999d96ab5,fee11716e72feb75,France,FR,fr-FR,2026-08-13T09:43:02+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. Je fais mes achats surtout pendant les ventes du week-end.",tablet,customer_service
F-E3CRDYBXUCJL,335fe8336729c4e5,86602e436aab86e8,Germany,DE,de-DE,2026-08-13T09:14:16+00:00,after_sales_support,2,Meine Beschwerde wurde wochenlang ignoriert.,desktop,website
F-B2E6FV4YM56E,5ca7ea6afd1b3b8b,9d6712daf9bacce7,France,FR,fr-FR,2026-08-12T23:06:27+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,mobile_app
F-PWU1FMXHOOR3,7098d777d7287420,b07a5eed9cd214ad,Germany,DE,de-DE,2026-08-12T22:44:30+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",tablet,mobile_app
F-UP149A89UYKR,eaac64adbd220a38,e7e52e04a899d3d1,Germany,DE,de-DE,2026-08-13T04:06:47+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-LEDN9DPUEUJB,09c3b04519de4ec0,49190892c440335f,United Kingdom,GB,en-GB,2026-08-13T10:32:02+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",mobile,website
F-QQF1GHHUY6CH,fa52574ad2102684,423a5918abdffa6d,Germany,DE,de-DE,2026-08-12T16:58:15+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,tablet,website
F-YQRQ6250WIGH,101bfd707a9ea88f,dc1f8ef4bae84966,United Kingdom,GB,en-GB,2026-08-12T19:49:41+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",mobile,customer_service
F-EOL2170KP62D,7339e1016327799a,42efcba400ee14ca,France,FR,fr-FR,2026-08-13T12:21:46+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,tablet,mobile_app
F-1O1SWPZBQIMR,f79b30fcfc755939,7cadec578f911d24,Germany,DE,de-DE,2026-08-12T18:10:49+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",desktop,mobile_app
F-KS5MFHKGMKMK,a9d5fb1217ed6ec7,2b082cd5137eb1cc,France,FR,fr-FR,2026-08-13T10:59:53+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",desktop,mobile_app
F-REWEZL2WBZN0,363b2a2dab750ef3,1e113bca746008ef,United Kingdom,GB,en-GB,2026-08-13T00:40:15+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,desktop,customer_service
F-SN9TB5VBCT7I,63a33f88aff5f1aa,f29165074534b94d,Germany,DE,de-DE,2026-08-13T11:39:21+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,customer_service
F-WUN0FR0T4SJB,d987855ccdc6fe01,8ac9832bc4d2690b,Germany,DE,de-DE,2026-08-13T04:04:02+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-LCWIL9QCK1UK,c6b0c157f2fda838,3bb46fd15c4d0f53,France,FR,fr-FR,2026-08-13T02:29:52+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-W35A6AQT3BWQ,59bf097d5b667ad2,16f6cb8e2ed5c1d8,United Kingdom,GB,en-GB,2026-08-12T14:01:30+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,tablet,mobile_app
F-ZXZ89ZNG8NN1,86751cc575500cf5,7d44cc4ddb5648b2,Germany,DE,de-DE,2026-08-13T08:22:53+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-0EZQ7BL09PEH,39f5d0ae4d9a51b3,d3582b58e4f2a039,France,FR,fr-FR,2026-08-13T03:40:27+00:00,page_load_speed,2,"Le chargement est vraiment lent, les images arrivent trop tard.",tablet,website
F-T1W45OAHGT8N,a24497ab21664ca6,4e5e3cfadf6b7804,Germany,DE,de-DE,2026-08-13T03:41:02+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,customer_service
F-3V3Z7QJKVC6R,dfb54f186e87ba1c,bc8e284140a3b94b,France,FR,fr-FR,2026-08-13T06:46:03+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",mobile,customer_service
F-0MO5EYI6ECCU,1dc45efaa1cf2945,bc1ac61a386c347d,United Kingdom,GB,en-GB,2026-08-13T11:53:14+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,desktop,website
F-WBUZZ4MWCDC6,91b8abf0d0793f44,6c083be514ec2429,France,FR,fr-FR,2026-08-12T23:16:44+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-TH67T5JA19CR,904020a492bb6243,3d21db7dc8c5ac09,Germany,DE,de-DE,2026-08-13T03:45:22+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",mobile,mobile_app
F-NXMCOF0F4WMR,f4b75a752e611e57,f00a377d91361a97,United Kingdom,GB,en-GB,2026-08-13T10:30:57+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,mobile,website
F-NHLMCTRQQNFE,82a05a3be68e46bd,6161c215318762b4,Germany,DE,de-DE,2026-08-13T03:23:18+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-7UUC2YE8R2QD,60b5bc8202ef16f6,b5c69d9f1b7e940c,Germany,DE,de-DE,2026-08-13T10:30:36+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-QUUULJJ0V8W4,e831ba12494b91a0,bc477cc7a08efbce,United Kingdom,GB,en-GB,2026-08-12T14:22:35+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",mobile,customer_service
F-J98QA515PIYE,293f37762e0ba333,164ed984340d52b8,France,FR,fr-FR,2026-08-12T19:51:29+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,mobile,mobile_app
F-G9PWOUBT0MDV,55f2e1160e107373,ea3ac2909db2d1b7,France,FR,fr-FR,2026-08-12T18:10:53+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-0OOUOKOD75IF,f83155dc3949f8d4,308c293ea3363152,France,FR,fr-FR,2026-08-13T10:51:36+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt.,tablet,customer_service
F-CLGEEAZVCM2J,8f90d54b9b98a19c,1c8c556708849b87,Germany,DE,de-DE,2026-08-13T12:55:54+00:00,search_relevance,1,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,mobile,customer_service
F-D3AIAB6R8RLX,8b2cf33b9d6cb0f8,11ad1b54002fc2c4,France,FR,fr-FR,2026-08-13T08:48:30+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,desktop,website
F-3C4ZDWFX448F,79ab997cfccda4ce,eb449dc3b2e88b49,Germany,DE,de-DE,2026-08-13T04:01:38+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-8Q412QIZGM6A,9f2efc5073f1ad24,74dafdbc7bef1997,United Kingdom,GB,en-GB,2026-08-13T05:44:11+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,tablet,mobile_app
F-A4YBGYYLFNOA,319bef0a55fe6a3a,f3845aa8a9a70712,Germany,DE,de-DE,2026-08-13T13:27:56+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",mobile,customer_service
F-22RYVLIT4ZXA,67be601f82c955c2,ddba876667ebcf81,United Kingdom,GB,en-GB,2026-08-13T00:27:11+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-75VEV8EOG5HQ,69c2616e7deeaed8,75b4217a10a41adf,France,FR,fr-FR,2026-08-13T04:48:55+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,website
F-7VIKBQZCCAOP,4730449c432282f2,b0ed6f281b4f351e,France,FR,fr-FR,2026-08-13T05:09:56+00:00,page_load_speed,2,"Le site a planté pendant les soldes, les pages ne se chargeaient pas. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-QTGTF5XUTKPN,644de42706718bb1,83bd87a68a5cc11a,France,FR,fr-FR,2026-08-12T18:16:53+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-0F87MN73SS2F,558a474adbd3c8a6,83cdc88410473224,France,FR,fr-FR,2026-08-12T21:26:21+00:00,after_sales_support,1,"Le service après-vente est inutile, personne ne répond à mes e-mails.",mobile,website
F-8536KLCTB875,35ecb1e6a116a6d6,58114400fdae7a06,France,FR,fr-FR,2026-08-13T03:09:24+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,customer_service
F-CNGMUZJU22WW,ebcb67799c743d2b,65c09e6a3691063d,France,FR,fr-FR,2026-08-12T17:07:22+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",tablet,mobile_app
F-JW0ODRDEOBES,6f8334e035cb7d19,ddff13c37088b122,France,FR,fr-FR,2026-08-13T01:26:06+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,mobile,customer_service
F-ZWLE711A38KN,efb77bf116dfed96,0c3ac6d6de8cf118,United Kingdom,GB,en-GB,2026-08-13T02:26:36+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,customer_service
F-C8E7WSGMWJ42,7b789d3de7421453,9c1cf18641b59b2b,France,FR,fr-FR,2026-08-12T16:36:24+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,tablet,website
F-7Q66W2UWQCM9,425d758f12c2e3be,7110faf6a366b6b2,United Kingdom,GB,en-GB,2026-08-12T19:35:03+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,tablet,customer_service
F-KRXDRUBDK5QY,0c513b3586c2bb2e,5c25f7e1cdddff89,Germany,DE,de-DE,2026-08-13T09:22:23+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,mobile_app
F-ZCCP05XKB76O,3cf391d7ebeb781d,05d73848e4d87510,Germany,DE,de-DE,2026-08-13T04:05:24+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,mobile_app
F-PV4145TFXC44,76ad39a4fa7cb372,75c3a8246f285158,France,FR,fr-FR,2026-08-13T07:14:19+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-5A5INT00F3QF,6e38a3d3a8c2a206,03e286f727eaf3a9,United Kingdom,GB,en-GB,2026-08-13T12:05:24+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. I use the site a few times a week on my phone.,desktop,website
F-JJBRVGQA9TEJ,6712754bc1bbb755,68637f61c7852218,United Kingdom,GB,en-GB,2026-08-13T02:19:33+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,mobile_app
F-8XH6GFZR9JNG,94cc0dd5f5847007,05d517211598e96d,France,FR,fr-FR,2026-08-12T15:17:39+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-EESSWFF7LTQG,db3464de9e82922a,4a9c45506b78bd1b,United Kingdom,GB,en-GB,2026-08-12T20:07:36+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I mainly shop during the weekend sales.,tablet,customer_service
F-UTVINP2NB9KS,c9f166b4ba9b3bf1,cec849639adfb962,Germany,DE,de-DE,2026-08-13T08:12:46+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,customer_service
F-TSUPVC59O9H9,adaa338cf2ab23da,acf70a0aa1af270a,United Kingdom,GB,en-GB,2026-08-12T17:24:52+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",tablet,website
F-BAXMXJ1JQR5P,552f072c1bdfc230,9359e6273bc83921,United Kingdom,GB,en-GB,2026-08-12T22:33:48+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,mobile_app
F-3T6C7V1NZNBT,1bc6e8507648c765,ceee1fce1ffff947,France,FR,fr-FR,2026-08-13T09:27:01+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",mobile,customer_service
F-D2TA4S3NBMQM,002342b5e8ba020d,a762be7077fdc8d5,Germany,DE,de-DE,2026-08-13T12:14:38+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-OLZC7IKSPQYG,9ce5d31da31b1526,37e15a9507e91889,France,FR,fr-FR,2026-08-13T00:14:56+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je recommande volontiers cette boutique à mes proches.",desktop,mobile_app
F-0Y768RAK8OMB,624e156a2086cb9d,b939d677936f2701,France,FR,fr-FR,2026-08-13T08:21:50+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. Je recommande volontiers cette boutique à mes proches.,desktop,customer_service
F-0R18M5Q0A2NM,a0d25465d6dc0fa5,8635dc425085b2ef,Germany,DE,de-DE,2026-08-12T22:58:14+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-S36IO7QKXJ38,77500133e2b5998c,91f45677ed600850,France,FR,fr-FR,2026-08-12T16:24:19+00:00,search_relevance,1,Le moteur de recherche semble ignorer complètement mes mots-clés.,tablet,customer_service
F-B9Q9Y09QES6O,d9bfd507288716ef,81794730263d5c05,France,FR,fr-FR,2026-08-12T19:08:49+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",mobile,mobile_app
F-BH40FYJZX9I7,0fa400172838271e,aa39d38632f04266,France,FR,fr-FR,2026-08-13T04:10:34+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-G6E5Z8N1YXBV,466dea45a35ed105,9197e87bd45ddb11,United Kingdom,GB,en-GB,2026-08-13T06:00:09+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",mobile,mobile_app
F-VRRG7B7NXIW1,c49f9fe65beebb43,3d927eaa260eaae3,United Kingdom,GB,en-GB,2026-08-13T01:55:26+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,website
F-CELZJB0CJGZM,b32eb282136146d6,d1754c9068f1960a,United Kingdom,GB,en-GB,2026-08-12T13:59:00+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I mainly shop during the weekend sales.",desktop,website
F-9CETVUCURIW5,52a27c9b52019dbc,2745aa8028758378,France,FR,fr-FR,2026-08-13T11:37:55+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",tablet,mobile_app
F-EVSIMCVGIS35,d0b6237b8f39bdf2,e9992841c2bc11f4,France,FR,fr-FR,2026-08-12T22:48:56+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,desktop,customer_service
F-G637HCF03N7U,fe00c9e3aba3a156,ca268f987a7af4e2,France,FR,fr-FR,2026-08-13T12:39:39+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. Je recommande volontiers cette boutique à mes proches.,desktop,mobile_app
F-1IC0K8KO3O49,91731a8e0a731746,97602c0368851138,United Kingdom,GB,en-GB,2026-08-12T23:47:48+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,customer_service
F-QAACMNIP3EXW,be7c96b2754d74d4,479733b182f49f2d,Germany,DE,de-DE,2026-08-12T16:00:21+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,customer_service
F-VPRXLZ4JP6PS,c4f1cddfe893fa79,652bc52ed6a79e00,United Kingdom,GB,en-GB,2026-08-13T07:50:18+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,desktop,customer_service
F-SKTNY8MTV5DD,54bb8193fa0d89d1,810d6f9c9d1057cb,United Kingdom,GB,en-GB,2026-08-12T23:52:47+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-BMS4BY52DGMX,f6098fe14aac7edb,358848f96a2c8b2d,Germany,DE,de-DE,2026-08-13T04:06:17+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen. Das ist meine zweite Bestellung in diesem Monat.",mobile,mobile_app
F-2HLNWZY3MXGQ,e980a1b468d090e2,a69a6ff662d988ea,France,FR,fr-FR,2026-08-12T13:47:51+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,desktop,mobile_app
F-QMLWJ8Y94RZD,14610f930889e49e,65b2e58a7f9857f6,France,FR,fr-FR,2026-08-13T08:18:34+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-ZPZD5UX6ESA7,cc2c5af07909e65f,a77fb27770466f08,United Kingdom,GB,en-GB,2026-08-12T20:33:14+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,mobile_app
F-GPWU038SBI8N,71ea42208b6b1382,9b88bb2991a74762,United Kingdom,GB,en-GB,2026-08-12T19:30:06+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time. I mainly shop during the weekend sales.",mobile,website
F-EGR0UO89PSJ9,f9022c8a877c37a8,63f9c240d4134349,France,FR,fr-FR,2026-08-12T23:09:19+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,customer_service
F-8Q5QKWAM4AVW,8e06ef48b90a773e,905b8fdc2e498f45,Germany,DE,de-DE,2026-08-12T19:47:22+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,customer_service
F-1FI6I6I8DOMB,8dbefc0bcb2d30c4,c698f491cc676843,United Kingdom,GB,en-GB,2026-08-13T12:14:51+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,website
F-1XJ3IYQWYNPO,64caceb99a459acc,18e2fafdc34ee44a,Germany,DE,de-DE,2026-08-12T23:37:35+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,website
F-5G0ADF267BX0,83c22f4b3f3aaa5e,b6316f1ad07c330a,Germany,DE,de-DE,2026-08-13T10:00:14+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-2JN8BQXMTP7J,21fb45cc2bcdfd92,99965a9efb777c47,Germany,DE,de-DE,2026-08-13T04:27:52+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,website
F-Y9U8CDPKUQ5L,7fc70d1022683082,3d1aa2a3a6734427,United Kingdom,GB,en-GB,2026-08-13T13:05:27+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,customer_service
F-Q5LCE2G9PF35,3946a21b0d1fc3db,654b4f6d199f8d4a,United Kingdom,GB,en-GB,2026-08-13T03:13:48+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,desktop,website
F-SETVDOAI2T60,388d304098b4d7cf,c2886a9ea2fd204b,United Kingdom,GB,en-GB,2026-08-12T15:46:28+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,mobile,website
F-MGEA5BQJAY6J,5637e68ee339e33b,d556f71cedd18a12,Germany,DE,de-DE,2026-08-12T21:14:51+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,customer_service
F-H5BF0551FJUI,8d1c94f0405a1abc,4031cf869ac605a6,France,FR,fr-FR,2026-08-13T09:12:23+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,tablet,customer_service
F-S43WNWI82ZN2,a775fc5ac7f7e663,4198ec5f8c0e02da,Germany,DE,de-DE,2026-08-12T21:33:14+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,customer_service
F-XDSXPDVL7O12,31c7d9f0b057768a,4ba65bd385e13141,Germany,DE,de-DE,2026-08-12T21:04:29+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-LYSMMQTML664,bd6450e16cf4e442,fa1eac701e8d4723,France,FR,fr-FR,2026-08-13T08:30:48+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",mobile,customer_service
F-SIDHH85NBNPG,1238fcc707e66b73,e7231808abc4dbe4,France,FR,fr-FR,2026-08-13T05:11:27+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,website
F-R0G24NF7UI32,426ebb62ee34ce41,d55b36866c05a7a8,United Kingdom,GB,en-GB,2026-08-13T09:51:00+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked. I mainly shop during the weekend sales.,desktop,customer_service
F-0CVIW3FPV0X1,ef30c3998385a068,3a142eefe4913f25,France,FR,fr-FR,2026-08-12T18:29:44+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,website
F-CFK9MYW4CNKY,78b933dbd2cd6288,4490e1d16b0471cd,United Kingdom,GB,en-GB,2026-08-13T12:11:50+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-J7TN0E5BNUDR,9fc8c22b117c2bc2,c75fa18c96b1a9a2,France,FR,fr-FR,2026-08-13T00:28:22+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-Y9962EPK7VC5,17d01210541d88c7,b355522c47ca0065,United Kingdom,GB,en-GB,2026-08-13T11:57:34+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history. I would recommend the store to friends and family.",desktop,mobile_app
F-W1T1NENWLVND,ebd4da18eba5152f,ba858d550d7e942c,United Kingdom,GB,en-GB,2026-08-12T20:48:05+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly. This is the second order I have placed this month.",tablet,mobile_app
F-V6ZIKBR6Y0YA,b497411afb3431a0,93988443b98be0c3,France,FR,fr-FR,2026-08-13T08:38:04+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes. J'utilise surtout l'application mobile pour commander.,desktop,website
F-4B9OV6CK5Y2Z,090d47d9fa7cee85,413656e1f9491843,United Kingdom,GB,en-GB,2026-08-13T10:52:28+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,customer_service
F-GDDFRKXC5MCR,076bdf6fab4bc996,eda33b192b5f3103,United Kingdom,GB,en-GB,2026-08-12T18:02:14+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,mobile,website
F-Q0PLCPA05XA4,42bf1fd59c6bbe57,da469c08ee0fae98,Germany,DE,de-DE,2026-08-12T21:12:59+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-71E6X7SMDNXB,c93c5c3ac1696367,05ff33e7a5236c75,Germany,DE,de-DE,2026-08-12T23:45:27+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",desktop,mobile_app
F-EWJF8XJ8N81T,75b4a8ff7f32b4e4,a9862697213def51,France,FR,fr-FR,2026-08-13T12:23:40+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,website
F-XSIKMED6NUW6,cb422fa03004e831,826999293bbcb574,United Kingdom,GB,en-GB,2026-08-13T01:39:53+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,website
F-47EHQHU9IJCK,008991ef81e4d02e,78549b2bf8c0d05f,Germany,DE,de-DE,2026-08-12T18:34:30+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-QFXKAJSL7FXO,c9334ecd229f2fa7,c4b4905a1a00bc08,United Kingdom,GB,en-GB,2026-08-13T06:02:59+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,mobile,mobile_app
F-G5K4SG0JLBQ8,fb8803899bc461d0,07569e690c864389,United Kingdom,GB,en-GB,2026-08-12T19:16:42+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,tablet,mobile_app
F-0NTFMI6HKF9M,d55af65f422c5e87,d465534e623af1f9,United Kingdom,GB,en-GB,2026-08-13T09:16:52+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. The mobile app is my preferred way to order.",tablet,website
F-MZSW5CKOEJAU,ef26ec432e0a1fbf,b6d43486934225c7,United Kingdom,GB,en-GB,2026-08-12T16:51:51+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,tablet,customer_service
F-2FMZY7L7ZL6B,33dc9348af0a79e1,4b3547fcfc952cb5,Germany,DE,de-DE,2026-08-12T15:33:55+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,website
F-W59UHBBJZYQV,22b78febabf353cc,8b7431f5fe30c82e,Germany,DE,de-DE,2026-08-13T11:56:31+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,website
F-D6F3HKHYQ16I,181ed34b0c4a1e02,f583f5a20958fa57,Germany,DE,de-DE,2026-08-13T07:10:18+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,desktop,website
F-BE6Q8MIGX5BH,2a694dcee85cbc85,a6aa1a817e1c6a45,United Kingdom,GB,en-GB,2026-08-13T09:03:57+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,tablet,customer_service
F-SZ3BMHM3VB1Z,5bc65afcee3552d2,5f4191adcec1ccd2,United Kingdom,GB,en-GB,2026-08-13T05:27:56+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,mobile,website
F-83YIPTS0M7BQ,d632bc14a69d7e71,d550e61c80d1f022,Germany,DE,de-DE,2026-08-13T07:26:27+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,mobile_app
F-B84EFK7MXG1S,a4de409d9b493565,5d8f0b823e76e4c4,Germany,DE,de-DE,2026-08-12T23:35:13+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-UB9LNA4BKUUL,b6cb8691c43bd920,35623dc395935d1a,United Kingdom,GB,en-GB,2026-08-13T09:43:04+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times.,tablet,customer_service
F-8UGSRGD6PQLW,05e0e9bafc517f76,a16b1415a0beff0d,United Kingdom,GB,en-GB,2026-08-12T15:24:57+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,website
F-DVJB4X9VF3F1,307998170ac1ae16,ad6004c77d597552,Germany,DE,de-DE,2026-08-12T14:17:09+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-0WETTCBK6EI6,184901628652752f,7762fce66cc6f07b,Germany,DE,de-DE,2026-08-13T10:56:55+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,mobile_app
F-VKBCJVWDS24F,e4a236554162e4d2,2c787657a2e3cd1d,United Kingdom,GB,en-GB,2026-08-13T09:40:49+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. The mobile app is my preferred way to order.",mobile,mobile_app
F-3GSQ44K5XUGK,b1d3f4558c35f4e7,86b41c64b54c40e4,France,FR,fr-FR,2026-08-13T09:21:58+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,mobile,website
F-8Q9464TOL7MT,fc2ea2bb2074d2eb,8b6283528c2965a5,Germany,DE,de-DE,2026-08-13T12:38:40+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",desktop,mobile_app
F-OHHH3MG30HNE,cf04f024c94e57cd,7667b030621e9129,France,FR,fr-FR,2026-08-12T20:07:10+00:00,checkout_flow,1,"Le processus de commande est trop long, j'ai failli abandonner. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-WPJLES5R3D6U,250fc3b274c6733e,1925b02a7d7c046b,Germany,DE,de-DE,2026-08-13T09:24:45+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-KXH9C7I9FJV6,307bf5eb18f499f8,36be1cdec2d2307d,Germany,DE,de-DE,2026-08-12T19:48:48+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-VYJ99NY2BCCJ,27419ffa9b59096c,09fa2621c5376253,United Kingdom,GB,en-GB,2026-08-13T07:38:38+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",mobile,customer_service
F-I0W3LFZXX4FH,7f5aa21e07e027e0,3782288944baafd4,Germany,DE,de-DE,2026-08-12T23:23:13+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-DOSO11R2EXBE,e58244e4d9cc14d2,97e33070fa7788ad,United Kingdom,GB,en-GB,2026-08-12T22:52:52+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,customer_service
F-T9F3UX5TZ8C0,df60f8712e2a53d1,3c808a930e8b81d9,Germany,DE,de-DE,2026-08-12T16:34:11+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,customer_service
F-96KZP9NIMWAR,dc3bd3720397bf71,55254f2c119fce8f,France,FR,fr-FR,2026-08-12T19:55:29+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,customer_service
F-KCLTOS2FKC42,40993ed2627eb9af,eaa1e0cea5659d36,France,FR,fr-FR,2026-08-12T21:49:50+00:00,delivery_experience,2,Ma commande a été retardée d'une semaine sans aucune explication.,mobile,mobile_app
F-579GN6X1OB9O,f8ab1fbb11de00fd,ea8de2a7b9e38b0a,Germany,DE,de-DE,2026-08-12T22:28:52+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-9NXI1YFLIA4W,2e51dd1c782ca083,860b946a10819d46,France,FR,fr-FR,2026-08-13T02:43:01+00:00,delivery_experience,2,Ma commande a été retardée d'une semaine sans aucune explication. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-6SKKR93RO12W,ac29f085dd39663b,2d230362f305d938,France,FR,fr-FR,2026-08-13T08:06:11+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-R4YX39YZTJHO,8fbe287a81877ca1,89c5f2d73147c8e8,United Kingdom,GB,en-GB,2026-08-12T17:07:45+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. The mobile app is my preferred way to order.,mobile,website
F-OEGCRVBSGS6Q,b4f261f628e91d1c,97bf74e973a51997,United Kingdom,GB,en-GB,2026-08-13T07:36:09+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating.",tablet,mobile_app
F-KNAR12C9BYYY,5fc3b2916920e5f5,d5f98d9502b3354c,Germany,DE,de-DE,2026-08-12T20:32:43+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert.,mobile,customer_service
F-WAMRLRDGFQD9,899d7d93e609672a,0c6276524a744722,France,FR,fr-FR,2026-08-12T17:09:11+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-WVQD10Z8AMWY,6ab94ee3749c37ba,c78efba210dc0f12,United Kingdom,GB,en-GB,2026-08-13T08:03:02+00:00,page_load_speed,1,"Product pages are painfully slow on mobile data, very frustrating. I use the site a few times a week on my phone.",desktop,mobile_app
F-2ORHDZ2Q2G6C,fd30840603316186,2253f160e17a2412,Germany,DE,de-DE,2026-08-13T09:47:21+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-POO0Y2V4ZZHI,7921e8e452f7ef4d,5a6d801462437df2,France,FR,fr-FR,2026-08-13T03:12:49+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-HBQMLNZTTWST,481fe4dcf1b2a4e0,37e4495d45afaba8,United Kingdom,GB,en-GB,2026-08-12T17:16:22+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,customer_service
F-IL2UC9U26S69,e8d4d662dcf9e717,5edad70e0be74c73,United Kingdom,GB,en-GB,2026-08-12T19:52:29+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. I would recommend the store to friends and family.,mobile,website
F-W0D2GGHK46Z2,cf25918bd679d331,62404ced2faf81cb,France,FR,fr-FR,2026-08-13T13:19:50+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,website
F-I4MXF08TI2DF,31a78fb9b805d4e3,cea1d238212a7f99,United Kingdom,GB,en-GB,2026-08-12T22:22:44+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,mobile_app
F-0QW4GA81JWC0,6e2dd6910d878f7c,37dd0a04908a4459,Germany,DE,de-DE,2026-08-13T09:54:14+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,mobile_app
F-YN89WKD7LX42,5bf457031081b96b,4421319c2d6747e8,Germany,DE,de-DE,2026-08-12T17:24:39+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,customer_service
F-4SJTI9EVT4T9,43e9b28d67c75c5f,cc6ceb2d6f01fff6,Germany,DE,de-DE,2026-08-12T14:31:08+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,customer_service
F-V69EMXZ7FYRB,55db60870688583e,1c0a25490dbfdbd5,United Kingdom,GB,en-GB,2026-08-13T04:02:41+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,website
F-EYHWZJ8UQ2E6,e446933fc2984383,d72d4653f332d726,Germany,DE,de-DE,2026-08-13T10:55:53+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Das ist meine zweite Bestellung in diesem Monat.,mobile,mobile_app
F-XDAL7Q0YPLCK,31951bb802c4f72a,8926daf6cc7958f4,United Kingdom,GB,en-GB,2026-08-13T06:04:20+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,website
F-LAEMVHSJ39OC,0f29dee398221b84,f29f131790326338,United Kingdom,GB,en-GB,2026-08-13T10:11:35+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly. This is the second order I have placed this month.",desktop,website
F-OYG7ZTKYPBVS,7e218c43ca55d2e3,0cbc4352c5cbe4ab,France,FR,fr-FR,2026-08-13T06:26:01+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-A470M27JAH96,9f6523928d9ae896,224ed41fc9d5a048,Germany,DE,de-DE,2026-08-12T22:44:17+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,customer_service
F-73O23S9Y793X,07554d50fb76f469,7f687c178310bfe1,France,FR,fr-FR,2026-08-13T04:44:38+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-IO4SQZRD6NXK,7be09e91ed61573c,75453c34d0b9122f,Germany,DE,de-DE,2026-08-13T12:13:26+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,customer_service
F-W8X5U4JIMGQD,61f5a1c4263eee84,14cd393adfed88b2,United Kingdom,GB,en-GB,2026-08-13T04:46:12+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,tablet,customer_service
F-FXLHR539E8HY,b45a55ac4c00a058,058187ee81f391ce,Germany,DE,de-DE,2026-08-12T18:18:02+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-QBPQ7TKCFLMF,8bf71db4f8cd986d,63488413ccf4f292,France,FR,fr-FR,2026-08-12T20:09:48+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,customer_service
F-UV6B59JYACOS,d74b4ed3e593bc8c,870d35eded080ecb,France,FR,fr-FR,2026-08-13T11:14:21+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",mobile,website
F-WFKQBLFO1FLN,8119dc2add11c776,895f4b93f328e7df,France,FR,fr-FR,2026-08-13T06:05:19+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,website
F-98C3FLFZWS2I,e5fd125262679502,07b8f1e96a38564c,France,FR,fr-FR,2026-08-12T14:37:58+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. C'est ma deuxième commande ce mois-ci.,desktop,mobile_app
F-DNWDEUWPBLT7,93ad12d13d83b8e4,f4f66e0ba25235d4,United Kingdom,GB,en-GB,2026-08-13T08:09:10+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,mobile,mobile_app
F-HA91OTPDMCV2,91ba893f2422bf55,dc852de7fcfa828d,United Kingdom,GB,en-GB,2026-08-13T01:55:47+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,customer_service
F-0T4T90FMH4XG,0d2476a84e9b8cb5,a4259bb294040953,United Kingdom,GB,en-GB,2026-08-12T23:19:01+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,tablet,customer_service
F-1H4EETOG31Z6,d6e88b9ae3298e9d,25ae92264f72cc7c,France,FR,fr-FR,2026-08-12T15:32:20+00:00,page_load_speed,2,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",mobile,website
F-2FRS69VT38L7,dbb4c63e42b12605,e88cc24f26331816,France,FR,fr-FR,2026-08-12T17:29:11+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,customer_service
F-EOSGXH8AP3A5,2cdd98333305c66c,17509e231bcb31f6,Germany,DE,de-DE,2026-08-12T23:13:17+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",mobile,customer_service
F-IKC2L6ZMNSYE,48253a6ec1db646b,afdcbdee3b4dd63b,France,FR,fr-FR,2026-08-12T14:57:53+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,tablet,website
F-163ALBPT74Z4,fa74027aa77f7910,f52ecccc356ce0b9,France,FR,fr-FR,2026-08-13T13:28:19+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",desktop,mobile_app
F-L1IX9R0DDMXK,de82691c16c8a970,d9eac1b61da5fde3,France,FR,fr-FR,2026-08-12T23:36:27+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",mobile,customer_service
F-6T2T0SKHUT57,54dfa78ddf25c00c,232ceeed9cb75e4d,United Kingdom,GB,en-GB,2026-08-13T05:20:08+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly.",tablet,mobile_app
F-0X7SKT8X8DP0,82309b1c46125d11,02f815421272805c,France,FR,fr-FR,2026-08-12T14:18:50+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,website
F-TYLEJ88UYBUO,46c47a1fba60486b,468212051499a1d2,France,FR,fr-FR,2026-08-13T09:14:16+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",desktop,mobile_app
F-BVC9DXRYH3SM,54b29838a6a92d24,ba9419b73a70e8f9,United Kingdom,GB,en-GB,2026-08-13T12:51:57+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,tablet,website
F-TT5B7P5A5BP3,7def9abf2994ccfd,9ea49a8faef0747e,France,FR,fr-FR,2026-08-12T16:09:17+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-F5R16PC5NAWJ,00958506d2e2a4aa,77d031a4cf89c1da,Germany,DE,de-DE,2026-08-13T03:06:40+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,customer_service
F-QGSZF5P8TYS6,47bfd31397e01538,e0cc8aec0e5e731d,France,FR,fr-FR,2026-08-13T01:07:55+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-JPDGYQ3L8T59,2008c66bffb5f83e,eb9aeb09c2118c90,Germany,DE,de-DE,2026-08-12T17:42:14+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen. Ich bestelle am liebsten über die Mobile-App.,tablet,customer_service
F-N6MGOB09Z29A,cb4d31b36c658942,97f8754de1e29f8c,Germany,DE,de-DE,2026-08-13T08:57:01+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",desktop,mobile_app
F-D1VCV33M5R0O,3979cdd01a6fef20,7d0b599eddfdd2a1,United Kingdom,GB,en-GB,2026-08-12T13:51:52+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",mobile,customer_service
F-NQO82YF99DOB,66474e1a851eb967,87ae547d30af95da,France,FR,fr-FR,2026-08-12T15:02:15+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je fais mes achats surtout pendant les ventes du week-end.",desktop,website
F-KPNC1R6UVOOQ,98e122c8747b99e8,0db45f56fcb55c2e,United Kingdom,GB,en-GB,2026-08-12T18:07:11+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",desktop,customer_service
F-VAGQ76TRUH9I,3aa03050bb1143ce,c1ab438011b9259d,Germany,DE,de-DE,2026-08-13T07:26:07+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,website
F-DA92P9FA6C1R,4ba487a84198a98d,1271d2588ae994a0,Germany,DE,de-DE,2026-08-13T03:35:54+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-D8ISK4MHLCHW,6c939f4098faa64c,9e1796fd7edebd4e,Germany,DE,de-DE,2026-08-13T09:21:17+00:00,after_sales_support,1,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,desktop,mobile_app
F-CRHQ07CEO3BF,28264edf0892e4d6,862f936a262abcd6,France,FR,fr-FR,2026-08-13T11:28:48+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-O8HZGX4RRVUC,f92d0158d36026c9,3012ac2820b4d979,United Kingdom,GB,en-GB,2026-08-12T22:06:44+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,tablet,website
F-X34M6F5BRP8J,36f66a04cc83d6e4,241a5e5441691cf7,Germany,DE,de-DE,2026-08-13T01:36:24+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,website
F-FV8BT03R8VQ0,bdc28128385d55b6,904d118c9e702782,United Kingdom,GB,en-GB,2026-08-13T11:20:58+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",desktop,website
F-W8SIDXUSK28W,7fdbe6a8d0ba6ecb,f58c85774dc3f8c3,Germany,DE,de-DE,2026-08-12T18:21:38+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-CVRJARZBPPFU,7e6a075da700f724,10dd0ca69df82977,France,FR,fr-FR,2026-08-12T19:56:40+00:00,page_load_speed,2,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",mobile,website
F-B3MVQJ8QRWFP,c662a7d05913218a,f76a45b975d908af,United Kingdom,GB,en-GB,2026-08-13T00:54:12+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",mobile,customer_service
F-YH68O0N88ASY,22c6540eb49c3f2b,53ea0ae230e9d273,United Kingdom,GB,en-GB,2026-08-13T03:24:08+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,tablet,website
F-YR69R9CDBMKW,d69e2b24f6664c05,72e734134e01f189,Germany,DE,de-DE,2026-08-13T01:49:20+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-5A0R4434TRS9,b4ac5bfed6768afe,81eb7124e1d8faaa,France,FR,fr-FR,2026-08-13T07:29:50+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,mobile_app
F-MIR69HLB1U27,9c8d99de7a52b59d,c1a39b120896d6e7,United Kingdom,GB,en-GB,2026-08-13T13:06:33+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,customer_service
F-S8RZDDTSE5A0,58eedfece33c75c5,f2a2296f3e923906,Germany,DE,de-DE,2026-08-12T19:03:02+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,website
F-O56SXSXQ7LRF,627f80fa4fb915a7,2641e37138ebca57,United Kingdom,GB,en-GB,2026-08-12T22:00:56+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",tablet,mobile_app
F-X3QTKLAM220D,31927543bb52d054,2f61c1160d8636b2,Germany,DE,de-DE,2026-08-12T23:13:47+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-5W6HH3A4JKY1,91ffda8ad60a50b1,66ceea584241f107,United Kingdom,GB,en-GB,2026-08-13T07:13:02+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-0B6KEMHA7SSY,4f2cab746f54fbc7,3ffe1d51a6ce6481,France,FR,fr-FR,2026-08-13T02:43:06+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,desktop,customer_service
F-798711HQXOPA,ffed6bbf769a88a4,98f805d63c3b6fb6,United Kingdom,GB,en-GB,2026-08-13T09:09:02+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. I use the site a few times a week on my phone.,desktop,website
F-01PNN6MG32EH,a758a055c3cf54fb,36d7d6425b80ba51,France,FR,fr-FR,2026-08-13T09:40:44+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,customer_service
F-4COIRM628LMN,e1f32e26c8fa90d1,45fd023f19c8d7b6,United Kingdom,GB,en-GB,2026-08-13T12:56:47+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,tablet,mobile_app
F-MBREX033ZW5Q,ae72018c2c3d57f1,d272163f2492a82c,France,FR,fr-FR,2026-08-13T09:28:57+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-V66N427931B9,e282828675880cf3,96791ed1446f4b9c,United Kingdom,GB,en-GB,2026-08-13T06:18:31+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought. The mobile app is my preferred way to order.,tablet,website
F-LL7TRE8ASSLC,7d84b740c4feb422,9d51cf83f226f86b,Germany,DE,de-DE,2026-08-13T10:34:22+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,website
F-1MXFNS405M2Y,966ec8f8ca4ee1e0,6e96485cf63686ab,Germany,DE,de-DE,2026-08-13T07:02:58+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,website
F-HHKC78AKF8GN,06d3395cd4ae744f,7a21f6c5af253f67,United Kingdom,GB,en-GB,2026-08-13T08:29:04+00:00,after_sales_support,1,My complaint was ignored for weeks and I got no refund.,tablet,mobile_app
F-16B95YN0RTT5,cf8b7c5691c20e62,4c12227deef23c5e,United Kingdom,GB,en-GB,2026-08-12T15:38:50+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,mobile_app
F-V89MPNF3ZYPO,c59e364d570d7418,31900abbf8c26c18,United Kingdom,GB,en-GB,2026-08-13T09:19:54+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,customer_service
F-T2H1HZ41RTDV,81a32db6175a343a,3c126f46d1959907,United Kingdom,GB,en-GB,2026-08-13T02:40:50+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,desktop,customer_service
F-XC4OFC1FYUGI,fde35e1a9491f8d3,96a2eaa30598fd05,United Kingdom,GB,en-GB,2026-08-12T23:58:04+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,website
F-VB83Z4G7W7NG,8ea12c4afa8d2965,f54a0613303de22b,Germany,DE,de-DE,2026-08-13T11:00:54+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-OHT3QOPRKQTT,09aa0fa2c8060e56,5edda524a9b287c9,United Kingdom,GB,en-GB,2026-08-12T15:32:26+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. The mobile app is my preferred way to order.,tablet,customer_service
F-U75KNVUJZJEZ,d4ed7bf1e19ff0ba,9bf4c2b2398545d8,Germany,DE,de-DE,2026-08-13T08:26:51+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,customer_service
F-6NUDPRZJPVI1,45b58d6f660d67f0,4d8bcf2fe28cd55f,France,FR,fr-FR,2026-08-12T14:44:48+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-N2V35V56XSVW,ab37612adf470f42,582f84829d0a94ed,United Kingdom,GB,en-GB,2026-08-12T20:30:21+00:00,search_relevance,2,"Search relevance is poor, none of the results matched my query.",desktop,website
F-6EVVV8TT9MHN,d465fa5eba8406a5,8fd4bd6a1c25ac9a,France,FR,fr-FR,2026-08-13T11:52:54+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-NPUKOJVS68WK,a17307875ecad119,f892a22d41bea933,Germany,DE,de-DE,2026-08-12T16:34:46+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,website
F-0A8H63WTS7V5,b50fd4385cc672dc,951ec86b480f561b,United Kingdom,GB,en-GB,2026-08-13T06:52:05+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,desktop,customer_service
F-P6YCR2R6MW1O,fa69fec7bb5e653a,260618a9b61eb0a8,Germany,DE,de-DE,2026-08-13T04:33:43+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,mobile_app
F-PVGOI6V5BPQ6,b2f08eda77615592,0b357106e042b944,United Kingdom,GB,en-GB,2026-08-12T20:05:47+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,mobile_app
F-PQ5IKV4WZ98L,6f94fc32459927dd,7b63bc3219fdb6a2,United Kingdom,GB,en-GB,2026-08-12T15:15:24+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,mobile_app
F-Z1F0NIZTZU7K,4749c3a853cf73bc,9791e1d2dbe03957,France,FR,fr-FR,2026-08-12T17:53:39+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-3HAG866SENH7,5d334cc3101347f3,fa22c5cb5117d7d6,France,FR,fr-FR,2026-08-12T16:19:27+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé.",desktop,mobile_app
F-798WNBJ2QEU9,27a7e06bbf3a4724,26a0164153a5135a,France,FR,fr-FR,2026-08-13T02:39:14+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",tablet,customer_service
F-5DXUEXV1J0A4,4d80ccf413c5a79d,585fef9949fd6ceb,France,FR,fr-FR,2026-08-13T07:33:14+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,tablet,website
F-EV3IGKOIDTY3,78037fb3e4fbd8dd,90a34fd3258734d4,United Kingdom,GB,en-GB,2026-08-13T02:03:55+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,website
F-W64WV7KA4B8D,3c8ce520c0c94125,b33a2af009889b19,Germany,DE,de-DE,2026-08-13T07:04:14+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-AJVWEVU7EKZM,def0caea57bad16b,b137b2f0e8375750,United Kingdom,GB,en-GB,2026-08-13T04:23:00+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,website
F-P6408ORAEGK0,86fa65d81f51dbdd,ac49b8b19577eb7d,France,FR,fr-FR,2026-08-13T00:34:56+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,mobile_app
F-VQVSEK1G6N6K,67771f13bebab882,97325396748f9a92,United Kingdom,GB,en-GB,2026-08-12T19:07:44+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",mobile,website
F-G0RUBSO883SA,ec32fe67ae48e0d3,7caedb09a9c87bec,Germany,DE,de-DE,2026-08-12T22:07:17+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",tablet,website
F-GMICNAZETYN1,a98c54d120811c88,8a9f4bbaa39d427a,France,FR,fr-FR,2026-08-13T00:28:43+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant.",mobile,mobile_app
F-T4UZA2K9VLB0,31c7aea41ce892bd,728105d9a2053a83,France,FR,fr-FR,2026-08-12T23:44:45+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel. C'est ma deuxième commande ce mois-ci.",tablet,mobile_app
F-XFEWA44AWIOQ,192e8235cb06ef5a,a5cf1a950e7625f6,France,FR,fr-FR,2026-08-13T06:22:08+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,website
F-LQ4GZTZI091Y,8d1f585d2d56ff9f,4ed0577f45dffa23,Germany,DE,de-DE,2026-08-13T05:19:09+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,website
F-RYYHGK7S98RE,5da5fb70247a8ae3,ab3f10ac6053442e,Germany,DE,de-DE,2026-08-13T02:35:19+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich bestelle mehrmals pro Woche über die Website.",tablet,website
F-WAR9WB6QOKU2,c2dfc066da44ca9a,2f964fa8f62d7c9b,United Kingdom,GB,en-GB,2026-08-12T21:35:01+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I would recommend the store to friends and family.,tablet,website
F-D9BNKKUSL2KG,81fde08ce5f1649a,3e324d4d69e6530c,France,FR,fr-FR,2026-08-12T18:50:31+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-VKBB4PSWWCWD,9f27b403da4736cc,782640a6555ff1b1,France,FR,fr-FR,2026-08-12T15:15:17+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-LA9P2X3KRPPG,48c8202aae745791,1fd46c50ca9ba955,France,FR,fr-FR,2026-08-12T22:16:19+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-YH1W8XGYPA8Q,1cc9f84beb9f8aee,19131a788ed0d8ce,Germany,DE,de-DE,2026-08-12T20:15:10+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,website
F-BG4P6D9D2J2T,bcc1e3417e90ee86,ed79c9446073e18c,United Kingdom,GB,en-GB,2026-08-12T18:55:49+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. The mobile app is my preferred way to order.",tablet,customer_service
F-1Y0G9FHC2YGQ,b8d3ff1e73a0cff7,32f9da3d14724d57,United Kingdom,GB,en-GB,2026-08-12T21:10:25+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,desktop,customer_service
F-J3ZN9W8JZVYG,edfc8b5d1688384f,965e28f088880c9e,Germany,DE,de-DE,2026-08-12T17:59:50+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,mobile_app
F-11XIBL9QDPT6,7bd1cac94e4b19ce,e7c78566650b0754,Germany,DE,de-DE,2026-08-13T09:53:52+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-3ZEPF76594HQ,1f3a605b72083561,e6c86f509fa3fee5,United Kingdom,GB,en-GB,2026-08-12T22:05:34+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items. I would recommend the store to friends and family.",desktop,mobile_app
F-FFPF9408HAK9,ffde653a4824927d,55a71b388d4a61a4,Germany,DE,de-DE,2026-08-13T01:38:02+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,desktop,mobile_app
F-BIGT6BVCPZU0,0e3daa04433a6210,249b708cf457d856,United Kingdom,GB,en-GB,2026-08-12T16:13:49+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I would recommend the store to friends and family.",tablet,customer_service
F-04P2IBB3QIX5,9fb1ebcede6094c0,e7e356c288f3cbaa,United Kingdom,GB,en-GB,2026-08-12T14:17:58+00:00,checkout_flow,1,"Payment errors and no clear error message, a really poor experience.",desktop,customer_service
F-79LA8YYF461Y,3f4fa4d3927019b8,9265d8a2aeae6d99,France,FR,fr-FR,2026-08-13T10:47:14+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,mobile_app
F-D720D1TY0N53,0f21d7a8b1a0e3bc,9c5fc290946e24ef,Germany,DE,de-DE,2026-08-12T20:49:54+00:00,delivery_experience,1,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,desktop,mobile_app
F-6KSSISD7CL4O,873b24a6e5387140,947f39f6f70961f8,France,FR,fr-FR,2026-08-13T10:29:47+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-X3866M8UA2K1,0ca5bec066500bb5,94e7dcdafd8b9032,Germany,DE,de-DE,2026-08-13T01:34:34+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,customer_service
F-FJC760124S06,e5dee3f0a45ee5ad,a35592a7369f8c7e,France,FR,fr-FR,2026-08-12T17:05:13+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. J'utilise surtout l'application mobile pour commander.,mobile,website
F-LXMZ5WFCOPNO,fc2c27881a0c5495,3098be2dc983647d,United Kingdom,GB,en-GB,2026-08-13T11:00:43+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",desktop,website
F-L9Q79EZXVU8V,c118793eaba2f63b,0b9ed7cfff4e6a76,France,FR,fr-FR,2026-08-12T23:32:32+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-183RIY9AVKOQ,b1b8b36eb6d0aafd,90b875653cdb89ae,Germany,DE,de-DE,2026-08-13T04:47:45+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-D44U1ZBK5DXT,d50c0d48627e4f73,5e75f0dc28038892,France,FR,fr-FR,2026-08-13T13:09:55+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,customer_service
F-AYUCVHCFUNJN,d5e9d10ce3ac8d12,543ab8deabd64fd4,United Kingdom,GB,en-GB,2026-08-13T13:16:55+00:00,product_recommendations,1,Suggested products were completely unrelated to what I bought.,mobile,website
F-GOZBJBOMOXSF,0e888a97bee78d29,a84683138a31ed2c,France,FR,fr-FR,2026-08-13T11:14:02+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,customer_service
F-4CFLINCJXVQC,ec5e4ccaffe03cd6,097d5969af0f67c8,United Kingdom,GB,en-GB,2026-08-13T04:45:39+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. The mobile app is my preferred way to order.,desktop,website
F-8LOHUSFNN01S,4495377067f321df,6dfdd626f013a506,United Kingdom,GB,en-GB,2026-08-13T11:19:42+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock.",desktop,customer_service
F-FS93ER14GM94,3351f489c2e646eb,16be2950b9924ecd,France,FR,fr-FR,2026-08-13T09:05:25+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois. Je commande sur le site plusieurs fois par semaine.,tablet,website
F-JVA1LA3ENMRQ,7e024a6e3d7033e9,a261f28ed1ae1975,France,FR,fr-FR,2026-08-13T13:19:02+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",mobile,mobile_app
F-GW43UXW8IEQO,076152b84f886726,b7e64c8fb9c79e1b,United Kingdom,GB,en-GB,2026-08-13T09:17:37+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,mobile,mobile_app
F-72RM0R6SIX9C,84ed1f5819d8265c,6fc4a5cc3c240f42,Germany,DE,de-DE,2026-08-12T22:38:36+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-JZSAZ4F0HN81,2f61a5a6d3c84958,c3a8d481ca7db593,United Kingdom,GB,en-GB,2026-08-12T21:04:02+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-DLI411I0TDM4,caecf97fb8fc7857,b54c0d78a7db4f73,United Kingdom,GB,en-GB,2026-08-12T19:39:15+00:00,page_load_speed,1,"Product pages are painfully slow on mobile data, very frustrating. This is the second order I have placed this month.",tablet,mobile_app
F-E53ZVW4D6TBI,748946a54379127f,6ca184dbed86ebad,United Kingdom,GB,en-GB,2026-08-13T07:39:39+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,mobile_app
F-5XN2BSK0WPJP,a0b9fd4cda75ecdb,00f6b449d7d41676,United Kingdom,GB,en-GB,2026-08-13T03:14:46+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. I would recommend the store to friends and family.,tablet,mobile_app
F-8PW7IZCNGJG7,e5710916cda08de6,1154101485ba697c,France,FR,fr-FR,2026-08-13T06:26:45+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",desktop,mobile_app
F-78IIMXYDN5JR,0c5aa94c0bb6760b,a8644640beda1ac2,France,FR,fr-FR,2026-08-12T16:42:26+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-ZYCCK152OURL,14f47f8a0f40ba6c,ea6516ac8e8b0683,United Kingdom,GB,en-GB,2026-08-12T20:24:51+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out. I would recommend the store to friends and family.,tablet,mobile_app
F-CMISTIQQIXX5,b01b0b09b2971dcd,b124796c9a23e1ff,United Kingdom,GB,en-GB,2026-08-13T01:33:59+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,desktop,website
F-60L9LSHD7565,54e4526b0dabedf2,00d196435e63e6b1,United Kingdom,GB,en-GB,2026-08-12T20:59:09+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,tablet,customer_service
F-EZH3W1BTF2G1,929431ee1c480f24,90a91a6c83f9b901,France,FR,fr-FR,2026-08-12T23:22:33+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,website
F-7V66T9MZVR9L,f69d86b54165a6de,7c86a9f8ef04e11b,Germany,DE,de-DE,2026-08-13T02:42:39+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,website
F-WU2AU50QXLEU,a14b89311a7d5f0b,996bc6ce548b6071,Germany,DE,de-DE,2026-08-13T01:03:34+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,desktop,website
F-ZMKFD6Q8HL9V,f4f4c1412bcb3bbd,f4f10cae751c07fe,United Kingdom,GB,en-GB,2026-08-13T06:27:34+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-4IZ640JM1G2M,74cd77ed80b174ad,e40200362e0cc570,Germany,DE,de-DE,2026-08-12T15:09:50+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-NEO7F38IBD6B,51f5ff9e5f460316,782d19326936f12d,France,FR,fr-FR,2026-08-13T08:46:06+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,tablet,customer_service
F-2AJTBQ7SJ1QT,1523528aed3c38c1,6ed9664d10102e07,France,FR,fr-FR,2026-08-13T00:04:56+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",desktop,website
F-BIA0OWES75TQ,2ea3fa0aa9766cfb,d91c2e2c5fa3cd50,Germany,DE,de-DE,2026-08-13T03:46:42+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,customer_service
F-22O4D6ZQUTTR,caa4f933bb79b3d6,e6e125945d1a7373,Germany,DE,de-DE,2026-08-13T05:21:15+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,mobile,customer_service
F-72OJA1HZZA4S,ea2a0627cf1e2509,888ccbc62bc70f5b,France,FR,fr-FR,2026-08-12T15:44:25+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,mobile,website
F-K397DRSENOKA,04ba5fb61f039d31,da608cc1cca72748,United Kingdom,GB,en-GB,2026-08-12T23:18:07+00:00,search_relevance,4,The search function understands what I type and returns great matches.,tablet,website
F-CQFMU7ZDPJ0W,0a0453c6933ed953,bc4478fe1b184a85,France,FR,fr-FR,2026-08-12T18:23:09+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",tablet,customer_service
F-B3EYKHB8HAT0,737627517213eef4,ca6615403ec7f456,United Kingdom,GB,en-GB,2026-08-12T22:53:21+00:00,after_sales_support,1,I waited on hold for 40 minutes and then got cut off.,tablet,mobile_app
F-TXE66FZ3RCL1,01fcbdf734c78abb,705918a32b84795b,France,FR,fr-FR,2026-08-13T12:40:38+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,mobile,mobile_app
F-BFBH949NQDHX,0b90368772b32d34,39c9e8299011ff47,Germany,DE,de-DE,2026-08-13T04:00:49+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,customer_service
F-3VFECJQNQ2J0,b2e39b0b3faba732,08f6906e301b66be,Germany,DE,de-DE,2026-08-13T06:49:31+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-AOE5Y9NKX0LH,0c1424463c37e1fc,75392df51d373e86,United Kingdom,GB,en-GB,2026-08-12T21:32:32+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",tablet,customer_service
F-GP7PNCU1YJKK,7620a72ab1ecc385,3ca82c8e7be9f27e,United Kingdom,GB,en-GB,2026-08-13T03:17:29+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I use the site a few times a week on my phone.,tablet,customer_service
F-3S4OTIKYX7KF,29ef830c0b4d7881,840ce2e6d1d4ccd1,Germany,DE,de-DE,2026-08-12T17:37:17+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,mobile_app
F-8F64PXIJ9843,39fb768b8cbb6eb7,0a27cb407a201b72,Germany,DE,de-DE,2026-08-12T16:51:48+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-789105ERE90A,35d90a3dbc1fca38,df456696f9b5a82e,Germany,DE,de-DE,2026-08-13T05:43:50+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,website
F-ESFH8KLGQVKC,b5225c007aa53b49,750c85c68dab9e69,United Kingdom,GB,en-GB,2026-08-12T19:45:54+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. I would recommend the store to friends and family.",tablet,website
F-QAP5OV7W9EO3,0ccd17d83f1a140e,2ef579fc0c6d7ea2,France,FR,fr-FR,2026-08-12T22:27:20+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-54SQSLPF8L00,8775183ae6fa975a,434fc6814f630871,Germany,DE,de-DE,2026-08-13T11:53:43+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-VVR22EJDIXG3,1556e5f64950dbbc,226ea13bad323118,Germany,DE,de-DE,2026-08-13T00:10:59+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-UXZHO3ODG8OD,d79ae277926761a3,847fc9ef93324c8e,United Kingdom,GB,en-GB,2026-08-12T18:34:50+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. This is the second order I have placed this month.",mobile,mobile_app
F-QSYK04RI4856,bc29023f5fd82128,565148bae99cb33e,France,FR,fr-FR,2026-08-13T03:41:57+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,customer_service
F-B8YGT04655C3,852532c4710f6ccc,80e408c2162ba2e9,Germany,DE,de-DE,2026-08-13T00:43:28+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,customer_service
F-GX5YK0TK6OPR,b8408e3d323afce8,d5c198531ea93faf,France,FR,fr-FR,2026-08-12T15:53:52+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-ODYXL4HY1YNF,035343bea76c8424,a01b338f795984ee,Germany,DE,de-DE,2026-08-13T12:18:03+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,website
F-E6YOT38CRAE0,27d8f823b2c94011,2971162bc6f11a94,France,FR,fr-FR,2026-08-13T00:57:17+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",tablet,customer_service
F-REFKMHKAMWBX,6ab7fff04c7cb8c8,30682b156d21e3e3,France,FR,fr-FR,2026-08-12T22:51:19+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-VO29AHGDA0WC,77ebc1b03799a8e4,0020f482daa9a18c,United Kingdom,GB,en-GB,2026-08-12T14:14:45+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,mobile,customer_service
F-4UJ0NTUCS9JP,bb80842dc7778a9f,908627cbfdce681e,United Kingdom,GB,en-GB,2026-08-12T17:09:27+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,mobile,customer_service
F-TVJYPOWOWZ0F,484c459831158641,92943d84e99b4689,France,FR,fr-FR,2026-08-13T09:21:00+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,website
F-PQMPKGPH2N9S,d2df5fd45bb4d1f7,8fff3118f700efc1,United Kingdom,GB,en-GB,2026-08-12T21:46:10+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,tablet,customer_service
F-3W8S8172BWBM,7008652d084ad1b1,33123ff860b31c4f,United Kingdom,GB,en-GB,2026-08-12T14:31:06+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,mobile_app
F-OU3UAVAA9A3L,34f0aabcae6fa396,0599e5d33cee1c04,Germany,DE,de-DE,2026-08-13T06:20:04+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,customer_service
F-1LMUG0D0AI23,655f14a9796c1aa7,7d88fdfcdc42ba0c,United Kingdom,GB,en-GB,2026-08-13T07:14:00+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,website
F-K1XPVI2G7P4J,a9f0c30a04474d46,92748f422e0531ab,United Kingdom,GB,en-GB,2026-08-13T07:21:29+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-13EX8HMY56QD,b8c18c5cbdbaf8d4,71c5b6b8566367a7,United Kingdom,GB,en-GB,2026-08-12T14:33:06+00:00,after_sales_support,1,"After-sales support was useless, nobody responded to my email.",mobile,website
F-FLR922G81SS8,f61ae041841a0bec,613fb8e5122daa3c,United Kingdom,GB,en-GB,2026-08-12T19:10:48+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,desktop,website
F-LBMV1GEKGE6F,82c7bbfdce1e6835,420a1345048eeba8,France,FR,fr-FR,2026-08-13T09:35:50+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-V3X22M4MKU7B,bd58f638716cf8c2,2a25252b7ffbe8b9,France,FR,fr-FR,2026-08-12T16:11:24+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",desktop,customer_service
F-0JOBXG4FJ47S,44ddc63d6ffa5b14,851712ec6bab3815,Germany,DE,de-DE,2026-08-12T16:58:17+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-VHBXGU9DPR60,a591c49de644ae97,1cabcd3a72d86b36,France,FR,fr-FR,2026-08-12T21:45:12+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-LJWF3HA99E0M,ce7b6b767583eddf,93229ec803973bb0,United Kingdom,GB,en-GB,2026-08-12T14:45:56+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",desktop,mobile_app
F-Q5169QW6DNLQ,cd713a795944dfd3,508fab644c9f0eaf,United Kingdom,GB,en-GB,2026-08-12T21:56:31+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,mobile,mobile_app
F-3QQ2WATGR1P8,b60197b08cb3b3b9,6821a3ba19101c22,United Kingdom,GB,en-GB,2026-08-12T16:59:13+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. This is the second order I have placed this month.,tablet,customer_service
F-EI5XM2715IZI,55bcb4be60717d90,3f2bed04583317c6,United Kingdom,GB,en-GB,2026-08-13T01:39:17+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",mobile,mobile_app
F-P0PZ9ZRLPMGP,418f4ce18819d683,f7d90e83e36a6910,Germany,DE,de-DE,2026-08-12T17:09:29+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-VRWDS1S682V4,8405c693e8e01ee8,2186eed85dcd929c,Germany,DE,de-DE,2026-08-12T22:12:15+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-YWQDNOP2QVN7,41d02c720c53a1a5,e948597d9ba7b8ae,United Kingdom,GB,en-GB,2026-08-13T03:47:31+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",mobile,website
F-16GJBK3HQ6ZE,258e65c4ffee1295,980bce64e28a9b6a,United Kingdom,GB,en-GB,2026-08-12T20:03:56+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I use the site a few times a week on my phone.,desktop,website
F-5JXHFA28FYZR,58e37b60e7d216d5,84068942d355415e,United Kingdom,GB,en-GB,2026-08-12T15:25:59+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-7X0HM3JPH8JB,26cd2a33029913a9,f1c9afcbf2ef519f,United Kingdom,GB,en-GB,2026-08-13T02:05:19+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,mobile,customer_service
F-N13JNTMVUNZK,8d71a6e70cad8028,9c3c2ac8134e8c15,Germany,DE,de-DE,2026-08-12T16:40:31+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",mobile,mobile_app
F-W9P2FR67X7PA,c21056e1cd176f5c,4784fea2710bdd6e,Germany,DE,de-DE,2026-08-13T07:38:24+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,tablet,customer_service
F-SS3GTAV30BB3,af82fd79257eceb7,482a9a7ecd4851dc,Germany,DE,de-DE,2026-08-13T03:56:21+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-1TUKXIG97YLB,64ee22fb64b28653,660cc5d151ef9dc1,France,FR,fr-FR,2026-08-12T22:06:22+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",tablet,mobile_app
F-VU5EWDQVH1U5,d8e117c68ec2496b,6598d1fc2f3365fb,United Kingdom,GB,en-GB,2026-08-13T10:48:43+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,customer_service
F-TC2VCM7V6GG9,60188b596972742f,e24c8b35abcaad8f,United Kingdom,GB,en-GB,2026-08-12T16:28:33+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,website
F-2S377A4ERU1C,7f4784fbeb57fcf7,e5c72c3ef9651f08,France,FR,fr-FR,2026-08-12T15:38:18+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. Je fais mes achats surtout pendant les ventes du week-end.,tablet,mobile_app
F-33FM5JU9SNZD,1cd9872d7dcb4aae,625eda6fc82576ac,Germany,DE,de-DE,2026-08-12T21:06:57+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,mobile_app
F-GRDA4HWY94KO,15b52f2b184c1218,2c9e00a1dfb7caae,Germany,DE,de-DE,2026-08-12T23:10:13+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-5DRZTFE3CJD5,1bdfb07b2b84cb8b,a3e6a504a0e9a287,France,FR,fr-FR,2026-08-12T18:17:38+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,mobile_app
F-GOOZ8Q8V136I,d046cd15deaa8fb6,a2713cb91ee573fb,Germany,DE,de-DE,2026-08-13T05:12:06+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,tablet,customer_service
F-XSPI4Q4LC28T,b4358e2a653c2f1a,b7e329fa018e474d,France,FR,fr-FR,2026-08-12T21:02:36+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-BTIMN5VHPY42,3ac62afaa1698539,ab3371a97c9416ed,Germany,DE,de-DE,2026-08-13T02:28:31+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,customer_service
F-D8IM5BD2P8ZR,b11964d151483f70,0fd4c955df407734,Germany,DE,de-DE,2026-08-13T07:23:42+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,website
F-LTBUB3TOPREC,0a8ba9c03b31ece7,8ad0a860f3c63b58,France,FR,fr-FR,2026-08-12T21:11:16+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",mobile,customer_service
F-QP436V9CJHOH,01d2e92c16e3c10f,722636abf480e4a0,United Kingdom,GB,en-GB,2026-08-13T04:40:25+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,mobile_app
F-LOGVREABAFAG,080eeaa3fc5b274e,c280b331bfc58468,France,FR,fr-FR,2026-08-13T13:33:26+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,website
F-5KWJL5CHEDLY,d866a39f34dfa88d,24925281a6d55953,Germany,DE,de-DE,2026-08-12T19:22:20+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",mobile,website
F-WKTK8QEC1U6P,f61338d2f67158e9,d1219721fc0f807a,France,FR,fr-FR,2026-08-12T16:46:30+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je fais mes achats surtout pendant les ventes du week-end.",mobile,website
F-HKJ8Q0OKA6AR,f836232783566498,98b20c75124c821b,France,FR,fr-FR,2026-08-12T22:57:00+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",desktop,customer_service
F-2LQJ4K5RAK8R,e7296dd49fb6f854,a8d8057c52640346,United Kingdom,GB,en-GB,2026-08-12T23:51:28+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,website
F-LG12TM2DU1DQ,51e3c724ff0c36b6,7d63380cd8c88d32,Germany,DE,de-DE,2026-08-12T19:08:46+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,website
F-5M0NOZQ0X5Z5,6467badbef7955c5,e00bc615fce396a4,Germany,DE,de-DE,2026-08-12T18:16:07+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun. Ich bestelle mehrmals pro Woche über die Website.,mobile,website
F-8ZC1HG6WU23U,6b3ec07cd2477c50,46878520300752f8,Germany,DE,de-DE,2026-08-13T07:16:02+00:00,search_relevance,1,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,mobile_app
F-OXWBK77LBKSX,94606a6763315994,04ac8fbbe295273e,United Kingdom,GB,en-GB,2026-08-12T23:08:00+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",tablet,customer_service
F-HQENW92IY5XS,2bcbebdc46a5e85b,afeea8dab83531c4,France,FR,fr-FR,2026-08-12T20:33:47+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile. Je fais mes achats surtout pendant les ventes du week-end.",desktop,mobile_app
F-773HXGNM1WU4,8f66cbee7220882c,0938987945ab1655,France,FR,fr-FR,2026-08-13T02:46:31+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,website
F-W5KIFCBXBDX3,82ba48248daacb83,3e52cfd804a71606,United Kingdom,GB,en-GB,2026-08-12T15:58:25+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,mobile_app
F-TPTLE14NE9ZC,b6b5caf57b05d283,1d6100ed6b1d1905,United Kingdom,GB,en-GB,2026-08-12T15:13:34+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,desktop,website
F-9HB133MVX5JK,3278aa489840a451,b4a1cad5ff5fee24,Germany,DE,de-DE,2026-08-12T22:47:03+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben.,desktop,website
F-8XVFIJ8JPHZP,3d9a44ad222dc915,a1dcb68291c76707,United Kingdom,GB,en-GB,2026-08-12T14:34:58+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. I use the site a few times a week on my phone.",mobile,mobile_app
F-TFHX2QOWRDIK,092ec0bbf71d3d32,2a9ad85106047981,France,FR,fr-FR,2026-08-12T18:52:41+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,customer_service
F-O0XNHC7B1NBQ,5de8821fcf875062,8f8d0ca600c872b8,France,FR,fr-FR,2026-08-13T07:48:58+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-0HLHPO3HUS0Y,bf94284795c8cd56,a17369be49f1e8ff,France,FR,fr-FR,2026-08-12T21:58:58+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-HICYM0ORFBWM,0d029c7234dd0b0e,6aebe08bca0b46b4,France,FR,fr-FR,2026-08-12T19:51:15+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,mobile,website
F-KN664XKMHCMI,e76dc2a2d85c5340,d017eab10c66a326,United Kingdom,GB,en-GB,2026-08-12T21:58:05+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",tablet,mobile_app
F-UP4788IECP6D,8727e7741735dcda,7f87f78e0b6b2475,United Kingdom,GB,en-GB,2026-08-12T22:09:05+00:00,checkout_flow,1,I had to re-enter my card details three times before it worked.,mobile,website
F-ALHFU7MOAYAC,0d78c59d9d7d94d6,7fa6a1cb7cbc5eba,Germany,DE,de-DE,2026-08-13T10:09:03+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich bestelle mehrmals pro Woche über die Website.,desktop,website
F-0UX1UK4TL7TO,0b0e58299ec69a26,6e52d45c13df8972,France,FR,fr-FR,2026-08-12T15:43:18+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,mobile_app
F-6PT1O8ZHK3MP,91e04e30b8b5f715,7861854583c990d8,Germany,DE,de-DE,2026-08-13T02:54:40+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht.",desktop,customer_service
F-T7BMOA3USB4H,6f61e050e4a4fb4d,d6db7c18e0ee979f,Germany,DE,de-DE,2026-08-13T07:59:17+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,website
F-J1C8633K41ZD,c79297cd4b02b14d,e43ce6183b9e8cc1,United Kingdom,GB,en-GB,2026-08-13T12:49:23+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. This is the second order I have placed this month.",mobile,mobile_app
F-SAYR2R0P3RX3,f05d54d3a37e7487,9a258df1ffc30379,Germany,DE,de-DE,2026-08-13T01:29:13+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-0WUWWTPBETJR,63179dbe2f72cd80,e6cc59d5e0c2a44a,France,FR,fr-FR,2026-08-13T00:26:07+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,mobile,website
F-0BPLNQ912PE7,6866aa549f6d947b,f6dae6fd9379192a,France,FR,fr-FR,2026-08-12T22:47:25+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-BB6J4NEGVKW2,3cec5677ed8cda08,125bb4f6526bb100,Germany,DE,de-DE,2026-08-12T16:36:32+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",mobile,website
F-NP1P2Q5Q8FBD,f5b47869e322702a,d8ce7351b64eb0ce,United Kingdom,GB,en-GB,2026-08-13T10:08:58+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,tablet,customer_service
F-Z56H9VAJPPNT,4e8952e450800ca0,27ac0a51000b32cf,Germany,DE,de-DE,2026-08-13T07:41:39+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,website
F-72AFK2P0Y0OY,e7cb0a5bb442bece,93ac7fc911e311aa,France,FR,fr-FR,2026-08-13T07:27:06+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-K6W8SLXV0VIB,a3227a41fcae9222,23adc5c065c16a47,Germany,DE,de-DE,2026-08-13T02:17:31+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-WLPBOW9URZXA,705388d9b2cb5df7,b6b4c8ee4dc61594,United Kingdom,GB,en-GB,2026-08-13T08:53:05+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,customer_service
F-TLWGOPSH22X9,2d4f11dcbfc44a1c,b3fe4d685e45e61a,Germany,DE,de-DE,2026-08-13T04:06:27+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-ROWMPOHGJAGF,d62838f6251c11f9,8e2b2f5c96783f41,United Kingdom,GB,en-GB,2026-08-12T16:21:22+00:00,search_relevance,4,The search function understands what I type and returns great matches. I use the site a few times a week on my phone.,desktop,mobile_app
F-3GG7CW64T1B6,f2b1da202fb3bc76,2bcdc764a908e618,France,FR,fr-FR,2026-08-13T01:02:47+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents. Je fais mes achats surtout pendant les ventes du week-end.,tablet,customer_service
F-MDBYYEUNK71W,0ca06361655ce3fb,8ed2cf7e0abff7d6,France,FR,fr-FR,2026-08-13T03:57:05+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,website
F-AAE68VJNYNYV,7eb02fe2051412ee,422d0afdb44ae56e,France,FR,fr-FR,2026-08-12T19:01:28+00:00,page_load_speed,2,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",mobile,website
F-GKNM24XGRFSP,f0658dfc8a6d55be,4cb7d6ada291657b,Germany,DE,de-DE,2026-08-13T02:31:36+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-W4YI2VI9I0FE,3261ef8f84375308,378e7910afbce756,United Kingdom,GB,en-GB,2026-08-13T03:11:48+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",desktop,website
F-89UZ5R37KYTF,ca056c63086b4c7d,857c31e3556b673c,United Kingdom,GB,en-GB,2026-08-12T21:17:40+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,desktop,mobile_app
F-R8Q2UCREOVDT,c759e62d478b9dd6,375043070083696d,United Kingdom,GB,en-GB,2026-08-12T17:29:16+00:00,search_relevance,5,The search function understands what I type and returns great matches. I mainly shop during the weekend sales.,mobile,website
F-8BBHX5FHXN73,0606cf9e19c9f843,456b046eed4232ee,France,FR,fr-FR,2026-08-13T04:30:05+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,website
F-FHVZG5HZWZO6,679fd8e73982591e,4ca5bc24b995bc8e,France,FR,fr-FR,2026-08-13T12:45:21+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,website
F-Y2JEIQ0K92RI,94a30fe3f9587e20,30ed6cea23a6c5fa,France,FR,fr-FR,2026-08-13T09:30:42+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,customer_service
F-RS1TYFA414NJ,fa2139f4a34e4d58,c8597afd88197505,Germany,DE,de-DE,2026-08-13T04:19:56+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",desktop,website
F-2O6EYCV6KOQO,a1f580223f14a021,a1e0b95121b2f721,France,FR,fr-FR,2026-08-12T23:13:43+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",tablet,customer_service
F-NQYHDE4DJ9B4,893e3cd271fac8b6,2fcad9332db6d6ab,France,FR,fr-FR,2026-08-13T11:04:24+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",tablet,mobile_app
F-32AY9RQEMILN,2bf2d96f44ea14a4,e82494666eed0501,United Kingdom,GB,en-GB,2026-08-12T17:27:22+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. This is the second order I have placed this month.",mobile,customer_service
F-MH6PEFG0NTCU,b1b5d4eb3440fc77,ea3e7cbaa215f2b7,Germany,DE,de-DE,2026-08-13T04:43:29+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",mobile,website
F-H4YKS5CTLXJ9,d651e24b78bea74b,605d88dd3f9a8898,United Kingdom,GB,en-GB,2026-08-13T09:09:24+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,mobile_app
F-AGWIQY4E4VP7,8f7a960e5e493c51,689a95c0372be0cb,France,FR,fr-FR,2026-08-12T23:01:28+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-2YXC6DVXIALL,9e0151b4eff98c1e,6703d5a8206e6484,Germany,DE,de-DE,2026-08-12T16:28:53+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,customer_service
F-V056GVZY22DH,448c3cdb1dcf45f4,a5a215a7b2de8480,Germany,DE,de-DE,2026-08-13T05:16:53+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,website
F-JGV4KP6IGI0B,1738e0f3299b1dec,17a606fe1459d4b7,Germany,DE,de-DE,2026-08-13T05:17:54+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,customer_service
F-CUGOJR3BDUVE,62755a2eca4672c0,4b331ecd5ba84ee5,France,FR,fr-FR,2026-08-13T07:27:48+00:00,search_relevance,3,"La recherche est correcte, sans plus.",desktop,mobile_app
F-U1YZIZBD2OBO,14f5cad3adeb581b,89bc86a304e1a529,Germany,DE,de-DE,2026-08-13T01:49:23+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,customer_service
F-QXK0OC7DWY5P,095a488b8b746b42,0b3e97457bc296b4,France,FR,fr-FR,2026-08-13T12:34:58+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-R3L8OZVQT7WB,a440248001e6d0db,1642c39f165769bb,France,FR,fr-FR,2026-08-13T07:00:16+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-TR6XH0ALBRPL,fb7d00b0c276a764,10d6c6b915b5eb3e,Germany,DE,de-DE,2026-08-12T18:49:49+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-D8L24I1E1QTV,7f6b7c3bf9b987ec,15094322ce5a1ed4,France,FR,fr-FR,2026-08-13T11:41:59+00:00,delivery_experience,5,Livraison rapide et livreur très aimable. Je commande sur le site plusieurs fois par semaine.,desktop,mobile_app
F-CK9Z0G0WODU7,f07e46da515eafab,578f4f3b391b2565,United Kingdom,GB,en-GB,2026-08-12T20:52:36+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",tablet,mobile_app
F-9L2HPGW8NXUQ,12043fcb851dfea8,065cc4017d280c59,Germany,DE,de-DE,2026-08-13T01:18:53+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",tablet,mobile_app
F-0NIW2FECMW31,a8e9ffe505213a02,f370256f3c4eb5fd,Germany,DE,de-DE,2026-08-12T21:39:16+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,desktop,mobile_app
F-HMQ8Q4NMBARE,2d3b08a578bdc729,f23760d82c6c2498,United Kingdom,GB,en-GB,2026-08-12T20:58:54+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-2ROL1KJ2AX72,b2cd564684e11190,2ff40862cb5d7566,Germany,DE,de-DE,2026-08-13T06:02:34+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",desktop,website
F-3G46WNNOM5VX,6df94a659b5b3fcb,28be240c67c8886d,France,FR,fr-FR,2026-08-13T12:48:10+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-DK843KLKGP5S,6ddbde1998feb719,3f40c9dbd60420d2,Germany,DE,de-DE,2026-08-13T04:15:41+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,website
F-0TGD18IOD9ZF,b0d22293ace796f8,3eb996ada3b8a14d,United Kingdom,GB,en-GB,2026-08-13T03:50:16+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,tablet,customer_service
F-X7KNR3207E2X,2d4cabcf2bc9733b,b4169f68c1b70fb2,France,FR,fr-FR,2026-08-13T13:46:19+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,customer_service
F-T2IJ101HGBGG,6e276884c6286506,1757aebeed446112,France,FR,fr-FR,2026-08-13T04:00:05+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-M9W18YSC8ELV,69be44291aca1a0f,c68c79a787a02ad8,France,FR,fr-FR,2026-08-13T13:26:19+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-8A1KIXDTLRA9,d076c082f8bc4c29,fa1650f62156363f,Germany,DE,de-DE,2026-08-12T16:19:36+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht.",mobile,mobile_app
F-J31L15IP6RBS,2558d728279dd1ec,9ba16ac82998256d,France,FR,fr-FR,2026-08-13T07:37:45+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,desktop,customer_service
F-AMTYRWPY4Y7C,00efafd138e9e6b1,fb7bd6bcbd647785,United Kingdom,GB,en-GB,2026-08-12T16:15:47+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I would recommend the store to friends and family.",desktop,customer_service
F-5XNICDH1V6PB,149fded11884fc0e,327dd717f08a7334,United Kingdom,GB,en-GB,2026-08-12T19:10:44+00:00,search_relevance,1,"Search relevance is poor, none of the results matched my query. I would recommend the store to friends and family.",tablet,customer_service
F-T6PPD2IIG3ZV,85b33232d991cda1,4c01de59d2760e55,France,FR,fr-FR,2026-08-12T15:43:56+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,website
F-X54UTOU44EA2,22ad88acf17627a0,6e0241821c7397bb,Germany,DE,de-DE,2026-08-12T16:37:39+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",desktop,customer_service
F-UA0VP1WNVM10,c015f4d52d47e884,0acac8a532ad21c5,France,FR,fr-FR,2026-08-13T02:54:16+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-CP2ZP3UC8MH8,8516ec7dcb64e208,7e75f61a85cc93cb,United Kingdom,GB,en-GB,2026-08-13T11:09:06+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I mainly shop during the weekend sales.,desktop,mobile_app
F-XH1P2KBBTE21,b6fd3aa8d0c9d25a,3695767414b8a389,France,FR,fr-FR,2026-08-13T12:07:33+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-AY4VJZBIU47F,9ab8c90be670ab47,f43b4def817766e1,United Kingdom,GB,en-GB,2026-08-12T18:43:04+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,customer_service
F-JAH55P9XG2MB,5f444375f8b71bb4,59222425d3e1ec13,France,FR,fr-FR,2026-08-13T13:22:48+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,mobile,customer_service
F-CWSU9XE6DJDW,b7743c5afa30438a,c6594730f4be232d,France,FR,fr-FR,2026-08-12T16:54:51+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",tablet,customer_service
F-XUCK5JXWWIMI,d59aef761925d692,329b3a608cbe4fa5,France,FR,fr-FR,2026-08-13T04:13:10+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-175Z1C8KAG9J,e18ea1b0c5593652,a9812b78a3f2ad24,Germany,DE,de-DE,2026-08-12T19:59:05+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-PNDECNC1X175,60837e0818b609b6,a93ac431c046c5f9,France,FR,fr-FR,2026-08-13T04:48:39+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",desktop,website
F-DAVD2GHTKGWD,9f3b538c77e8ab76,f52fafe16836eab4,France,FR,fr-FR,2026-08-13T02:25:15+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,mobile_app
F-5WAD5WOGWIFA,9d5cb518801a7450,dd102663aeba7de5,France,FR,fr-FR,2026-08-13T08:36:11+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je fais mes achats surtout pendant les ventes du week-end.,tablet,customer_service
F-2T2H4KWPUOZ2,5b6d4e1d91b4beb4,cb7a732f945b7c9b,United Kingdom,GB,en-GB,2026-08-13T04:14:13+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. I would recommend the store to friends and family.,desktop,website
F-7JV8DR67PBW0,0d433c60e4936576,750d45ed18757941,France,FR,fr-FR,2026-08-12T23:39:58+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",desktop,mobile_app
F-PMRQRD5RAQQA,9fab0e18813fd399,a500b075f8a4462f,United Kingdom,GB,en-GB,2026-08-13T10:15:11+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,customer_service
F-VQPIOXHG0RMD,4030fcdb773aed91,116162f2f565d042,France,FR,fr-FR,2026-08-13T01:43:15+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-6SF9A2WA2YCH,8b2cb2dcd9d4fbcc,e3ae7a6f171c4898,France,FR,fr-FR,2026-08-12T14:38:29+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois.,mobile,mobile_app
F-A6IIY5ELBB1M,beff8f5a36e05290,48ac4a3c526a0d7e,United Kingdom,GB,en-GB,2026-08-13T08:53:37+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service. This is the second order I have placed this month.",mobile,website
F-AJP28TFHKCQC,255d0fca7984eff2,f82c68e250bf3381,Germany,DE,de-DE,2026-08-12T14:20:40+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",desktop,mobile_app
F-TJC13GHOKGGH,221e0f54bf6164d8,e67ed65f79f39d16,Germany,DE,de-DE,2026-08-12T15:45:36+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,customer_service
F-533S68LMKAAH,607d27f905c26a05,650fba5a8502115b,Germany,DE,de-DE,2026-08-12T23:28:39+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert.,tablet,mobile_app
F-V8XNM1RFRPSK,56068d78f2379fd1,05ea3d0f6393fbab,Germany,DE,de-DE,2026-08-12T20:38:17+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,mobile_app
F-OXTRC0UU67TA,ce6dd0ece029833d,66d7ea27b33bd856,France,FR,fr-FR,2026-08-13T13:15:20+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,website
F-ZCJOTUUY7JM7,343c8f61a453c631,faf304a19381e064,France,FR,fr-FR,2026-08-13T05:22:36+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je fais mes achats surtout pendant les ventes du week-end.",desktop,mobile_app
F-MGL5C9D7S9YK,8e2d252d10da2012,f3cb1426d2a03771,Germany,DE,de-DE,2026-08-13T00:06:48+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle am liebsten über die Mobile-App.,desktop,website
F-5YDT5MGTKPBC,c65c7c74b03553b2,43212c49b1abbab4,Germany,DE,de-DE,2026-08-13T11:34:31+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-VSO5QNLE0XIM,3fd8ab2487c35fc2,d106c4ff2fe12365,United Kingdom,GB,en-GB,2026-08-13T12:57:28+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,customer_service
F-FG2A01QCCS71,6689495c4f633b6c,71c8826291f170ae,France,FR,fr-FR,2026-08-13T09:47:31+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents. J'utilise surtout l'application mobile pour commander.,mobile,mobile_app
F-E20GK38SN6Z5,9ed92d00e3be2143,21c79872968edb9d,Germany,DE,de-DE,2026-08-12T23:23:28+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,desktop,mobile_app
F-OYHGF39C04IP,6c297c4c78965838,c97aecdad607355f,United Kingdom,GB,en-GB,2026-08-13T13:41:20+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop. The mobile app is my preferred way to order.,mobile,website
F-3OIF29CKP8SU,1a95342671ca5a2c,f12c4c4d15a590c7,Germany,DE,de-DE,2026-08-12T19:45:38+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,mobile_app
F-USVWD8V9MBTS,8edc2ad4d33d5e5a,1776ff02ad9ad627,France,FR,fr-FR,2026-08-13T08:18:23+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-G5U83OVGNH4K,f9d79f24ca8a5d91,dce6b669f23f619d,Germany,DE,de-DE,2026-08-13T02:39:39+00:00,page_load_speed,1,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",desktop,customer_service
F-IZTISDQ80HG8,c0516b72ca2eb275,36a02b8da2318529,Germany,DE,de-DE,2026-08-12T16:47:02+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",tablet,website
F-4NBR8WVOFP35,ca4a40e54c91d1ae,280a0e241a5ace67,France,FR,fr-FR,2026-08-13T09:42:32+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-TTGGRQ4VYRVT,e4d6fe82efe41086,121acb51bbc97408,United Kingdom,GB,en-GB,2026-08-13T09:39:58+00:00,page_load_speed,1,"Loading speed is poor, images appear seconds after the text.",mobile,mobile_app
F-RTAA0NPV24RC,e28800bf1a813412,af2b1055667a1cb9,Germany,DE,de-DE,2026-08-12T21:14:00+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,customer_service
F-VW8FB80BJZZ5,eb67448857da21b7,d5ffe587ecd25f7e,Germany,DE,de-DE,2026-08-13T13:17:21+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,customer_service
F-KPPUOEXPUOZJ,2d84a50d8b402241,c1fc4000376af3e3,France,FR,fr-FR,2026-08-13T09:13:23+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. Je fais mes achats surtout pendant les ventes du week-end.",desktop,mobile_app
F-H3T0NE2EO21D,0d245e70ba46da2f,2f7a62cf10dabdee,United Kingdom,GB,en-GB,2026-08-13T11:40:02+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,website
F-D6ULPU8YM94B,3c68aac45efddb11,b79cf4c9281a6b58,France,FR,fr-FR,2026-08-12T16:20:07+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-7FN2ZUI9RC82,14fd6bfa8cd9c87b,9feeebec559890f5,France,FR,fr-FR,2026-08-13T06:21:36+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-08FSMJZD1L1G,25ae079f4ce6726f,27bfd9eeb0fcf9f2,France,FR,fr-FR,2026-08-12T19:03:11+00:00,delivery_experience,1,Ma commande a été retardée d'une semaine sans aucune explication. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-15L18AQHY5MX,3bda242cb70ceb66,3887f16823e3c23a,Germany,DE,de-DE,2026-08-12T14:53:41+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,customer_service
F-G931Y7IODUNS,aabbe62818875b32,051a87510a6c9391,France,FR,fr-FR,2026-08-12T17:40:01+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,tablet,customer_service
F-77M2EFIMYXPD,3e74f401f11f43f1,4b8615add9f5d914,United Kingdom,GB,en-GB,2026-08-13T00:31:57+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-CN1JK4M0KGNZ,650944189e968e82,386bbeb197e63a6d,France,FR,fr-FR,2026-08-13T01:50:13+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,desktop,customer_service
F-AN8BKOW4HU3V,933f6023e7fe9f90,3e066a2c7a60b7c5,France,FR,fr-FR,2026-08-12T17:56:49+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt.,mobile,mobile_app
F-6FWWEXTFWTBS,82aede41880022d8,c271512105e7c4d9,France,FR,fr-FR,2026-08-12T20:28:07+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-0AFOI4P7Z209,e60095c42679f205,845cc068c4eaa4ce,United Kingdom,GB,en-GB,2026-08-12T22:28:17+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,customer_service
F-JOB1JVDPDTY2,23459df89823e5df,ac78685de7fc8d83,United Kingdom,GB,en-GB,2026-08-13T05:04:47+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,website
F-ELZF2MG1LM97,eb88b1a431301acf,12ecdbb6582a5c5b,France,FR,fr-FR,2026-08-12T17:48:28+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,mobile_app
F-ACHRKO1YSN7C,ee7aa91e6908c51f,7b1ec86f14316c93,United Kingdom,GB,en-GB,2026-08-12T16:44:16+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,website
F-CRG6DL7UUV8D,84c7b251edb753ce,b730b81823032a61,United Kingdom,GB,en-GB,2026-08-13T10:54:06+00:00,page_load_speed,1,"Product pages are painfully slow on mobile data, very frustrating. I use the site a few times a week on my phone.",mobile,customer_service
F-61TPL8MVBM80,6cc19e72b54ee30e,2a7252bcd9010079,France,FR,fr-FR,2026-08-13T06:27:45+00:00,after_sales_support,1,Ma réclamation a été ignorée pendant des semaines.,desktop,customer_service
F-92ZO0T5RCQE1,7fd53c9dff4c1063,525118de9fad547f,United Kingdom,GB,en-GB,2026-08-13T10:29:57+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling. The mobile app is my preferred way to order.",desktop,customer_service
F-RIAG4U58RY1H,68efd48b856c2859,9f5e3b12bd608e50,Germany,DE,de-DE,2026-08-13T05:34:57+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,website
F-54ND9R83Y5K5,4ee5aa2bcf3f3075,dc2244a7e466f953,France,FR,fr-FR,2026-08-12T14:11:19+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,mobile,website
F-4M4LTNQ0IY9N,a00139d15317cda5,0158fe347431a9b6,United Kingdom,GB,en-GB,2026-08-13T04:10:20+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",desktop,website
F-07C02JLYQ2E7,0e22d67f1222c654,e91b5266de627d3c,Germany,DE,de-DE,2026-08-13T11:24:37+00:00,search_relevance,1,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",mobile,mobile_app
F-PV0QZEQIE7XN,811504e5b316b92c,8871c1e9981ed2c4,Germany,DE,de-DE,2026-08-13T09:14:49+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",tablet,mobile_app
F-IE3DF3N32VDI,2ef5c3c9a7638a7d,58dd17d5131efcec,France,FR,fr-FR,2026-08-12T15:03:43+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,website
F-OCMLJ7WZ6F43,3d5684e34d8de309,4497d6d5d04c45ee,Germany,DE,de-DE,2026-08-13T00:29:19+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,customer_service
F-GBA90DJCFBZA,57797f0e7e0bbeee,5f591742967d7b9d,Germany,DE,de-DE,2026-08-12T15:30:07+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-YD5ZZV9BK167,041dfc98360c5f50,d915cf65ac275e81,France,FR,fr-FR,2026-08-12T21:51:48+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-ECGOK7KOAYMA,cbe5410afea7aba7,1b89422f1e4cb59a,United Kingdom,GB,en-GB,2026-08-12T20:19:52+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,tablet,mobile_app
F-573F34IIKCQM,3e492e2ff271303a,c7a80d551a217345,Germany,DE,de-DE,2026-08-12T22:12:59+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,website
F-5X6EFZNASQ7H,c1a39e07d4566e90,0aedb0a48fcfffdd,France,FR,fr-FR,2026-08-12T22:12:19+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,mobile,customer_service
F-5PCYF62GC7SF,ee91761067c5cc38,74f054d6a4d5ebcc,United Kingdom,GB,en-GB,2026-08-13T08:08:33+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. I mainly shop during the weekend sales.,desktop,website
F-1XKEKNY3F5QN,9e5c6353090a7cde,692150e573c14833,United Kingdom,GB,en-GB,2026-08-12T19:17:54+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",mobile,website
F-DC0BGT4RVZXB,aed6ac1f0a61e63c,f50a392080854269,France,FR,fr-FR,2026-08-12T13:49:10+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je fais mes achats surtout pendant les ventes du week-end.,tablet,mobile_app
F-GK1XJE9PVH1W,2f92f51acaa96c68,e7211e53f8bb886b,France,FR,fr-FR,2026-08-12T15:59:11+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,mobile,website
F-FOW65PE57HET,5146f216f3c046ff,c620930814652503,Germany,DE,de-DE,2026-08-13T07:52:21+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,mobile_app
F-FEGZOFEVMJAV,6fa1cfe42514713a,34e24020ea8feefe,France,FR,fr-FR,2026-08-12T23:18:22+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-TKSOUBL9K8GF,64e2c3634e9f3073,5dd6f32596aceffa,Germany,DE,de-DE,2026-08-12T15:43:59+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes.",desktop,website
F-MHB950K611Z2,d65f4f3b3f8cfa14,542bac9a6982fcb3,United Kingdom,GB,en-GB,2026-08-12T15:01:02+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating.",tablet,mobile_app
F-27MWM2Y5GKX0,ffc7ab932269d086,28de0bbfbb103ae2,France,FR,fr-FR,2026-08-12T16:28:10+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,mobile_app
F-WA6BJO7J4LYN,6cca984d0d136de2,e760638b22910610,United Kingdom,GB,en-GB,2026-08-13T04:47:48+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,desktop,website
F-T1OC6KLMZP5X,bfae62b2eade7dcf,1731f11fce270620,Germany,DE,de-DE,2026-08-13T09:24:44+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",tablet,website
F-LWM62GTX6RUH,fd54788aa45a7aae,7d3d97b43ee3ed1a,France,FR,fr-FR,2026-08-13T13:41:06+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,customer_service
F-ZZJ6Y63S0K4I,b313aee8a6db1561,167317e026f8fbd2,Germany,DE,de-DE,2026-08-12T17:06:50+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich bestelle mehrmals pro Woche über die Website.",tablet,website
F-0BRSA009B44K,9d7db3096d2146b8,ffa936e2ba83aaa6,United Kingdom,GB,en-GB,2026-08-13T05:44:41+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",desktop,mobile_app
F-8647ADG9MSO0,b7701cacd2829d48,cf8124593773785e,Germany,DE,de-DE,2026-08-13T12:31:25+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",mobile,mobile_app
F-28GGYTV5AVTZ,8dbec5fb34bc4986,8f64efe0b95aa038,France,FR,fr-FR,2026-08-12T15:16:51+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-RHVBHWJGF8NO,5ff83cafd1226c00,10b4cb45d251d801,Germany,DE,de-DE,2026-08-12T14:21:29+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-UDRUPHQCWCKA,1cc4ece1ef60a70c,eb13826ecd1152f5,United Kingdom,GB,en-GB,2026-08-13T07:41:08+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,website
F-R173JQ4QVUY7,978c4f77b17153dc,8f06f1a03588f18d,Germany,DE,de-DE,2026-08-13T11:10:06+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",tablet,mobile_app
F-S0Q3BGS5PFQA,576b8681bc752f8d,a76749461858d977,Germany,DE,de-DE,2026-08-13T09:44:17+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-XGEM775KCN0I,b73de763d16ee679,7807e0a843c43195,Germany,DE,de-DE,2026-08-13T02:49:35+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-ZHHQZGK8G9SX,e13b9c6701b10af8,c187b87a472820a8,France,FR,fr-FR,2026-08-12T16:01:18+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-UIUUAA0JOCY1,f1ecaa063e728bb2,42ef29211b60e2e7,United Kingdom,GB,en-GB,2026-08-12T17:17:07+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,mobile,mobile_app
F-19B5GWB4B7Q2,d31878b2dc59502b,887c0c84d29b712e,France,FR,fr-FR,2026-08-13T03:05:11+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,customer_service
F-NNU8C527K9WS,5cc96c80b8a5cf08,c4eff62986af4abe,United Kingdom,GB,en-GB,2026-08-13T13:34:02+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. This is the second order I have placed this month.,desktop,customer_service
F-K2ACB2KKOKR3,9250a3410ed66e8a,cd5fa03c2237d0f9,France,FR,fr-FR,2026-08-12T14:15:02+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",tablet,mobile_app
F-HMVDTIL3VI4L,f68df35dcf15e832,05ded16b4634168f,United Kingdom,GB,en-GB,2026-08-12T22:16:49+00:00,product_recommendations,1,The recommendations are always the same items I already viewed.,mobile,customer_service
F-R87D75CZJF7Y,d6ee0914a8e7435d,665cef782b70f65f,France,FR,fr-FR,2026-08-13T10:33:26+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,mobile_app
F-SP04R8YP7MDD,1b5237b23a3cb105,f54f7cc6e4d4f866,France,FR,fr-FR,2026-08-13T09:58:44+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,customer_service
F-4E48LA71ZZJ6,9d8e0a47cdc55856,43b3dcbd408878df,Germany,DE,de-DE,2026-08-12T23:00:36+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,customer_service
F-SQUGJMWSNMRU,b775bdf7d02481e1,e131cf41b48054ef,Germany,DE,de-DE,2026-08-13T00:01:25+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-S2YTFPSXE49I,aef00cfc5dcc72f2,c627846678d6937d,Germany,DE,de-DE,2026-08-12T17:05:20+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,customer_service
F-BEKBCZ1QPZLK,939cd6ac7bb77253,d55b2bdb2c433c08,France,FR,fr-FR,2026-08-12T22:22:08+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,mobile_app
F-1NEH2DTU7EDE,9f21cb8746fb9938,ba5ccdcd7abbcb52,France,FR,fr-FR,2026-08-13T07:03:48+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-MRKE1EIKUFRK,82d548258c92663e,261bb818f4240e1e,France,FR,fr-FR,2026-08-13T02:05:29+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,website
F-BRUQ6S7RZ64Q,16ee5abe45245d0b,ca233ae210fce5a9,Germany,DE,de-DE,2026-08-12T17:44:43+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,mobile_app
F-QVF9LE49TRZ2,7b4f46a5f969c625,3e1d04e5c2124a9a,United Kingdom,GB,en-GB,2026-08-13T10:31:57+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. The mobile app is my preferred way to order.,tablet,mobile_app
F-VH65ZBHZ4OYX,35322a53fa1397a9,7f0917482ea735e9,Germany,DE,de-DE,2026-08-12T23:55:32+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-6GWQ46PJBQV7,55fd576035527806,3a4b25571ffd92c9,United Kingdom,GB,en-GB,2026-08-12T15:24:15+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,website
F-FQNU4MVYCNUK,c42cec7aa01b86b4,1a5a8d104f29efe1,United Kingdom,GB,en-GB,2026-08-13T06:50:43+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund. I mainly shop during the weekend sales.,mobile,website
F-A5E2YEYECXYD,cb6ecf333da4802c,1b8a4850063cedca,United Kingdom,GB,en-GB,2026-08-13T10:23:17+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",desktop,website
F-I40B54SX6BLM,77d26d9e931b11f7,8637a4c16bbf9642,United Kingdom,GB,en-GB,2026-08-12T22:39:25+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",desktop,customer_service
F-UCBYTS1YFMVD,fe231ada74fd1acb,fb11a931583f1b80,Germany,DE,de-DE,2026-08-12T14:25:02+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,desktop,website
F-7VODJMDEJWPP,17d20e067149f7e0,2c5315c809fbfaf7,France,FR,fr-FR,2026-08-12T18:31:03+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-MY42Z98IJVCL,669537c83f1f454b,74934e08b9d7ff18,Germany,DE,de-DE,2026-08-13T10:48:01+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,mobile_app
F-900O489FRYWW,19dec85af6a72296,b5155836b102557a,United Kingdom,GB,en-GB,2026-08-13T08:03:11+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. I mainly shop during the weekend sales.",mobile,mobile_app
F-EDON4UDWK4MW,ae2c83bf7c741229,5942b51f6dad17b0,Germany,DE,de-DE,2026-08-13T06:24:30+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",desktop,customer_service
F-SWUKE868L9FR,7c8c87eed84db5c6,be1c6af8f64e78f8,Germany,DE,de-DE,2026-08-12T18:02:00+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,tablet,website
F-PR73DCZJGDDA,4752baf28e3adeb4,a87fd1691cc37043,United Kingdom,GB,en-GB,2026-08-13T01:50:23+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. This is the second order I have placed this month.",desktop,website
F-XHPE9Y2RTW06,81cc6a979d9820d0,7e5eaefea46542d7,United Kingdom,GB,en-GB,2026-08-12T18:50:10+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times.,tablet,customer_service
F-UDYK3ZHX33O9,7308f7fe949095a4,8a9968277523d95b,France,FR,fr-FR,2026-08-13T08:03:19+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours. Je fais mes achats surtout pendant les ventes du week-end.,mobile,mobile_app
F-3BA23XISBV1S,0e87cba74d3d9e2c,1164dca36794b1f7,France,FR,fr-FR,2026-08-13T11:33:49+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,mobile_app
F-5J62HOWRSY2B,b96b82381dbb3f40,08d2dd1a74af5605,United Kingdom,GB,en-GB,2026-08-12T17:09:32+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,mobile_app
F-F609QVIIFL96,0bad9402990ace76,1ea79718ddd20e4d,Germany,DE,de-DE,2026-08-12T20:54:23+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-Z8DFRZT038NG,7216a04ad4904f91,bc8e872fd544b15d,France,FR,fr-FR,2026-08-12T18:24:03+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,website
F-CEDMNIVHVW33,7dd966a8a5cbc0cd,ff9af3fb6f95dd8b,Germany,DE,de-DE,2026-08-13T12:59:11+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,customer_service
F-42UOG8G7PJOV,6bf52366d47d663f,23e5d69a524e4b39,United Kingdom,GB,en-GB,2026-08-13T09:18:38+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. I mainly shop during the weekend sales.",desktop,customer_service
F-CX2AKWDIYXYY,9cf1c49bb3d3883d,034b37bfa7b5cf4a,France,FR,fr-FR,2026-08-12T19:20:17+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,tablet,mobile_app
F-VQPX40XYTEL8,558001f02a046d3e,eda0f9f09cf58047,France,FR,fr-FR,2026-08-12T23:01:17+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,website
F-KOGX2CQV5DEH,3eab321a7fe2b0bf,f6e6c27ae7dc470a,France,FR,fr-FR,2026-08-12T15:37:34+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,website
F-ZYG7W34V364E,f84b606292f435b1,4d3c4b5c7a82b9a8,Germany,DE,de-DE,2026-08-13T03:24:24+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-2BJGMN6LYYPY,7da35035d8563037,6eec69e43d609d8e,United Kingdom,GB,en-GB,2026-08-12T15:59:57+00:00,product_recommendations,2,The recommendations are always the same items I already viewed. This is the second order I have placed this month.,tablet,mobile_app
F-RKBZKQK4YBY9,65001f4bc436754c,e8d90f8475622bdd,United Kingdom,GB,en-GB,2026-08-12T20:32:09+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. I use the site a few times a week on my phone.",mobile,customer_service
F-BK6YRGCJ391H,bf255cc8f9674a96,b18212d8b1debacd,Germany,DE,de-DE,2026-08-13T08:13:56+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",tablet,customer_service
F-ADYXISY2PX4N,9ba22236c073eb45,b927515f5f7433c8,Germany,DE,de-DE,2026-08-12T21:04:16+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-7G1TWQLP913J,9e015a91dbf9d227,9e1282f1654f91cc,Germany,DE,de-DE,2026-08-12T15:48:10+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,website
F-CATH9AJ5ZJBP,d5c9ba51b436fe98,e0fce22b717c7566,France,FR,fr-FR,2026-08-12T23:56:59+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-6MX0E56A0N96,8ec8890c659205c6,3c19adbe90983531,Germany,DE,de-DE,2026-08-13T12:58:18+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-5NIMN1TJ2WHK,dd56f281b3f3d43d,b3d26e9e772b6f4a,France,FR,fr-FR,2026-08-12T22:42:43+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,website
F-8HQJL4S5MHUN,7898c37486143dab,79a81ac32790d58c,Germany,DE,de-DE,2026-08-12T15:20:25+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",mobile,mobile_app
F-VSYEX1H0RAU2,4d81b16e168a8b94,6ac4b8e9b72f4f75,Germany,DE,de-DE,2026-08-13T03:30:55+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,tablet,website
F-X4MX2ABMXHC1,ae95edf76271ae02,b5474d582e132558,Germany,DE,de-DE,2026-08-13T10:19:29+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle mehrmals pro Woche über die Website.,mobile,mobile_app
F-3S2SPHSKF06U,976ca95748f4716c,f7134b28b568d87b,United Kingdom,GB,en-GB,2026-08-13T04:24:13+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain.,mobile,customer_service
F-9R0ZJ509F3DG,5781d30003aeba79,a3524a7161d52634,Germany,DE,de-DE,2026-08-12T15:43:17+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Ich bestelle mehrmals pro Woche über die Website.,desktop,customer_service
F-4FW42QEHFPIH,d18a49d0340f7edf,b4b653055af3946e,Germany,DE,de-DE,2026-08-13T03:11:28+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,desktop,mobile_app
F-O4O1587KZUOC,255e77fb4d2385f0,82a7a46b42bb4f22,France,FR,fr-FR,2026-08-13T10:30:35+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-OPSJDRKKHNF9,d8439ea0385b00d3,1513fa37d64ddcdc,Germany,DE,de-DE,2026-08-13T12:08:52+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-ULFONVY7UYB8,625898b4004516c2,26b949b3d76b33bb,Germany,DE,de-DE,2026-08-13T00:23:52+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,website
F-CLOTXAH4BVOQ,8aa4a16a2f0cf19e,ba670f42fb30f9c8,United Kingdom,GB,en-GB,2026-08-12T23:37:15+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I use the site a few times a week on my phone.",desktop,website
F-UH7ZM9HNOBTG,c0fff4da8274fdce,9b798e345fb1bf4e,Germany,DE,de-DE,2026-08-13T06:00:21+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,mobile_app
F-P0O64WIM5JLG,4119d27de83bf9af,bf8abd98db34bff2,United Kingdom,GB,en-GB,2026-08-13T06:06:37+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful. I would recommend the store to friends and family.,mobile,customer_service
F-V1DCM311IBRP,7b0e982b70e40241,cc295cd31eb1e05f,France,FR,fr-FR,2026-08-13T13:12:24+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,mobile,website
F-0T5CW8QYT0PW,b0c287c074551d04,263df3ca5cf53569,United Kingdom,GB,en-GB,2026-08-13T12:54:19+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,desktop,website
F-2NNOH2JBQ5QH,dea1386181be965a,b8039fe5f63f205a,United Kingdom,GB,en-GB,2026-08-12T23:19:19+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-N59HMP4BQARQ,2295fd937ca8720b,59ee9d786d85c4b8,France,FR,fr-FR,2026-08-13T02:07:32+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant.",mobile,website
F-VEEKDCO1OBLU,23f7c47c8beb7660,445582ca7376b05f,Germany,DE,de-DE,2026-08-12T20:45:51+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",tablet,customer_service
F-GCU58XGPA7YM,0e0877a3c2cf2016,524661b2423c974b,France,FR,fr-FR,2026-08-13T10:41:59+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-EXZQBMU4MYL5,29196f16e73f38f1,d69e1e04aa06f921,France,FR,fr-FR,2026-08-13T08:36:35+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",tablet,mobile_app
F-M9YYWQ1EZ43A,b0c6c3132d03ddf5,1f3c01df8d5024db,United Kingdom,GB,en-GB,2026-08-12T20:28:47+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,desktop,mobile_app
F-VWDNGYQKYHTS,aebe48f0144412ba,8fb8b50faed52076,France,FR,fr-FR,2026-08-13T02:03:48+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,mobile,customer_service
F-IVB00US8PNC1,3076861a2cadcf37,100fb99db7e7c960,United Kingdom,GB,en-GB,2026-08-13T05:31:32+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-MDRIMISIPG2A,acc70aa9fadd98fb,c028c157fa85048d,France,FR,fr-FR,2026-08-13T01:22:34+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,tablet,customer_service
F-P5A0MN328NBK,0f6542886992dc6d,84f5265a1b4d4f9c,France,FR,fr-FR,2026-08-12T16:32:05+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,desktop,customer_service
F-NGT92R4HBCUO,f27a6d6a479e4d0b,4becf4fb6fb31619,United Kingdom,GB,en-GB,2026-08-12T20:55:01+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock.",desktop,website
F-XIUH4ULI24QW,04a2e4568c684410,fefb7dca36dbcc4f,United Kingdom,GB,en-GB,2026-08-12T17:45:44+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up. I use the site a few times a week on my phone.,mobile,website
F-703NCM1L3FEE,a439bbe1c8716ead,101cff7208d6ee01,Germany,DE,de-DE,2026-08-13T00:59:31+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,mobile_app
F-XTT5D6INUGOZ,839d4c53b0c90bcc,1e66bcb70e0c8e72,United Kingdom,GB,en-GB,2026-08-12T16:06:14+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",tablet,mobile_app
F-LMPUP6X804FO,1fec9a493c85a70a,774ae7f73f7c1d31,United Kingdom,GB,en-GB,2026-08-12T21:41:59+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I would recommend the store to friends and family.,mobile,mobile_app
F-W368Y5P435HC,812ff0b989d06c28,ae70598c69678a64,United Kingdom,GB,en-GB,2026-08-12T18:50:55+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly.",desktop,website
F-5M0X96ILILUL,1280a3ae6cb9fee5,4408c98b95157589,Germany,DE,de-DE,2026-08-12T14:33:54+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-YIII5TQIUV3T,19949f87eca0d3ef,fb674141ac179dba,France,FR,fr-FR,2026-08-13T13:02:00+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,mobile_app
F-JJK5MQCX0Y6T,0301cca869d83b02,9e67df229b548973,Germany,DE,de-DE,2026-08-13T12:36:59+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,customer_service
F-5TBZFEYAMC3I,90af3f0fbc5b066d,930577b389dc32a1,United Kingdom,GB,en-GB,2026-08-12T14:14:20+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,customer_service
F-VRZ84WVZIWME,b971083e2c3e06ba,f6e01e09ed8a7825,Germany,DE,de-DE,2026-08-13T00:58:03+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",desktop,website
F-UO5ZTEPUWE63,bb02fdd3c61fff7b,75687b6ddff4ba8c,Germany,DE,de-DE,2026-08-12T23:45:10+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte.,mobile,customer_service
F-ON91THQVAZ92,30d20c2b3d0646ea,f70d7cc0095f9b27,France,FR,fr-FR,2026-08-13T03:08:10+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. J'utilise surtout l'application mobile pour commander.,desktop,website
F-YMPW8YK7YI91,6d788b59ccf665d8,4c89b3b7c5f72f4c,Germany,DE,de-DE,2026-08-12T16:54:51+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-11XS2KR2SM5F,9c01aca52234288c,47b37648a9d82176,Germany,DE,de-DE,2026-08-12T23:00:56+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,website
F-M9OJC3418YH0,27e96862b60554c1,47ab8b7fa1fb7ba9,United Kingdom,GB,en-GB,2026-08-13T11:19:17+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,tablet,mobile_app
F-UNR6M12TBI4O,b1dd560cd446f505,9fe3a14c766eb596,United Kingdom,GB,en-GB,2026-08-12T17:47:01+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",tablet,website
F-SC7BZDMVT63R,6e23a5796bd561fc,5c0d58238fc4609c,France,FR,fr-FR,2026-08-12T16:08:36+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,mobile,website
F-HG85OY031CVW,4fce2b63247d854c,9a6cf4b29d5639ea,Germany,DE,de-DE,2026-08-13T05:56:06+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,customer_service
F-5C1HH7620JL1,abb5db6ce1e6d5b1,7afed35fdc4f338b,Germany,DE,de-DE,2026-08-13T08:46:48+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,website
F-MUGW956DOK09,4fb98a4c943e6ab7,06b501f840ca3d60,United Kingdom,GB,en-GB,2026-08-12T18:31:49+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,website
F-25T83WX67PZR,617bcea9bde089ae,23026c11ee38159d,Germany,DE,de-DE,2026-08-13T01:57:39+00:00,delivery_experience,2,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",mobile,customer_service
F-KS6OVCE3Y6SS,b5ae4a2808a74af4,af7a4343b08eca54,Germany,DE,de-DE,2026-08-13T03:32:17+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,customer_service
F-TV6DZDODWQGZ,8e73b1ab2951ff31,aa8b53ccbdd1dc02,Germany,DE,de-DE,2026-08-13T09:17:10+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,tablet,website
F-AR9JPVD971IL,bf13f0de55879981,627c7f1285315915,France,FR,fr-FR,2026-08-12T19:10:52+00:00,page_load_speed,1,"Le chargement est vraiment lent, les images arrivent trop tard. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-E8C2BPTI1TR5,c423f26cc125fd63,2d148f97de2e85c5,United Kingdom,GB,en-GB,2026-08-13T11:00:38+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,tablet,website
F-IJ65D7RB7CKF,e9e62bd625555678,533ab721bb659bd2,France,FR,fr-FR,2026-08-12T16:35:54+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,customer_service
F-SAZYQANVGAZC,63c350a869d9b42f,098d754697d0785e,United Kingdom,GB,en-GB,2026-08-13T00:33:48+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful. I would recommend the store to friends and family.,mobile,mobile_app
F-H6HWXUKHV796,ea84caf823fc8868,e9e55256d39bc299,Germany,DE,de-DE,2026-08-13T00:52:26+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,mobile_app
F-8EDYB5GDXX0M,0240fbe059be4c64,0e3b1e2a7663c374,Germany,DE,de-DE,2026-08-13T11:43:34+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",tablet,customer_service
F-WHTLZ4EY7AT3,80317282bd2fb173,61cf9c0a4367212d,Germany,DE,de-DE,2026-08-12T23:31:03+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-8I9T81Q7YHKA,5af44a797c614ec6,0cc9372636978a96,Germany,DE,de-DE,2026-08-13T09:21:15+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-KCKG3SNWSSY5,ccf32b8868e31c83,8eba78869cda0948,Germany,DE,de-DE,2026-08-13T07:43:30+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",desktop,website
F-0S8FX5U4YUF9,503fc97411ebc3ce,a91b2abb4f9081df,United Kingdom,GB,en-GB,2026-08-13T01:18:02+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. The mobile app is my preferred way to order.",desktop,website
F-9LQCSZ00MBIW,9782798c4f95aa5f,d4d395e85b535e01,France,FR,fr-FR,2026-08-12T14:26:54+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. C'est ma deuxième commande ce mois-ci.",mobile,website
F-ZWGISH9G9O62,adb6aeb023f7dd66,8f5aedb26fdb2fd6,France,FR,fr-FR,2026-08-13T12:04:47+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",mobile,customer_service
F-P1R7C6BTLAF9,8883d92a2b17c57c,7ee4e004d7ec5760,Germany,DE,de-DE,2026-08-13T12:37:43+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",desktop,customer_service
F-LZ16WLF8U808,ee3323ec8cd7fd16,4f34222518322d4d,United Kingdom,GB,en-GB,2026-08-13T06:15:49+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. I would recommend the store to friends and family.,desktop,website
F-P1WUR7U9AUM5,2ed0fbd683832ed5,6c909cf72f1ad260,France,FR,fr-FR,2026-08-13T07:24:11+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. J'utilise surtout l'application mobile pour commander.,desktop,mobile_app
F-TATX7F0VUE7T,db8c90f536af0f80,90a0b34bcdb1675d,France,FR,fr-FR,2026-08-13T08:56:21+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,website
F-OI7J6QU1PBQ9,21d059ded90e09ea,dce9e00dfcdb686c,France,FR,fr-FR,2026-08-12T15:05:17+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-590QW2HEVUFK,6c0b7d331b7ead86,ed771d9e062f5e9b,France,FR,fr-FR,2026-08-12T16:40:12+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,tablet,website
F-VITYSDIYHX7I,1d3b6f52e9de0346,4b6db6eb39e22edb,France,FR,fr-FR,2026-08-12T18:21:48+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. C'est ma deuxième commande ce mois-ci.",mobile,website
F-D5DUHQZ6B8Z7,8232684b2db28162,d5ee849a022bcdfe,Germany,DE,de-DE,2026-08-13T11:44:24+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-8A4AUSY4X7Z5,1cdf0f114b05b07e,a98387ed0e18a174,France,FR,fr-FR,2026-08-13T01:44:36+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,desktop,customer_service
F-1HMPEJPU8YNW,a81db128c9effd20,83611714331d9ddb,Germany,DE,de-DE,2026-08-13T08:52:04+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-HFZ50OZCYTUY,798cdec0fb4d152c,128502bdc1c2bc3c,Germany,DE,de-DE,2026-08-13T10:20:16+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,website
F-8V9SOQTLLBG8,a8cc0cc2c46b890a,8306d961d52852e6,France,FR,fr-FR,2026-08-13T12:52:25+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,customer_service
F-O477ORX41Q5G,d7c70bd68a6b1c71,ebd2159fb8bb12b5,France,FR,fr-FR,2026-08-12T14:41:57+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-1TBR6P73MVTM,dba6f2da083feca2,b8008b499afc5277,Germany,DE,de-DE,2026-08-13T06:42:34+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,mobile_app
F-0KPZQNO5TGAG,b917f7d5a50798de,e05c3580cec69478,France,FR,fr-FR,2026-08-13T13:41:48+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. C'est ma deuxième commande ce mois-ci.,desktop,website
F-7BDQOZ05VEM8,0ee234b19d33ec06,9c8b5a8fd89525ca,France,FR,fr-FR,2026-08-13T08:52:28+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,tablet,website
F-5ZBAKXCP78PS,c1139a1827580602,a1591a6d9a26508f,Germany,DE,de-DE,2026-08-13T11:39:54+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",mobile,website
F-06DLOKJKT96Y,b7dbdfea67f3d7bc,31e9b2c71f2a318e,Germany,DE,de-DE,2026-08-13T10:09:32+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-6FFBQHNB2ZTA,c2e85833320642fa,6800c8039b4b9db9,Germany,DE,de-DE,2026-08-13T07:25:17+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,mobile_app
F-7IB0O1S04SD0,90eaea08964836f1,13a1caa96cb94696,Germany,DE,de-DE,2026-08-13T07:25:24+00:00,after_sales_support,1,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-NDUF55BDG3FX,ee194e1bd060ab6b,edaa9983653cdf78,France,FR,fr-FR,2026-08-13T01:09:01+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",desktop,website
F-633W4YNQ8R88,a79db4c39227ee69,773643e9e7c9988d,France,FR,fr-FR,2026-08-12T18:48:13+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,desktop,mobile_app
F-SR35DR7IKP6W,ed709d5be1875d21,f1be4aa790c869ce,Germany,DE,de-DE,2026-08-12T21:59:08+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",desktop,website
F-I2W90Q4L2PQ5,aa771e272fe471e9,fcc18577c4f8a030,Germany,DE,de-DE,2026-08-13T06:26:39+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-6FQH5S5M2WDC,4e7a90f5341985e1,5a3651ae5d2ea4d2,United Kingdom,GB,en-GB,2026-08-12T23:17:42+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,desktop,customer_service
F-XW10HKS3MRLW,d3a9f60554263211,d467a0429e4ca4d3,France,FR,fr-FR,2026-08-13T11:09:03+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,mobile_app
F-U5V1ZZDGP76V,c8b24e4dff6e0bbd,98f54ab02704548b,Germany,DE,de-DE,2026-08-13T10:50:19+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,mobile_app
F-8LNW1MTTI88F,314ca4c750b687dc,08133aa31ef04ddd,Germany,DE,de-DE,2026-08-13T08:34:51+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,mobile_app
F-FENJ1NJAA8XS,492b12349011e085,b2adf847b7aeff75,Germany,DE,de-DE,2026-08-12T21:51:44+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,website
F-0JK82YN1DOX9,c877251f5c22332b,4ad330a795a8a6ef,United Kingdom,GB,en-GB,2026-08-13T01:23:57+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,website
F-N202W8LQOJEA,eeb0ba18bea2e42f,9cea73d4ec82220b,United Kingdom,GB,en-GB,2026-08-12T22:10:58+00:00,page_load_speed,1,The site kept spinning during the sale and pages timed out.,mobile,customer_service
F-QY0LBQNIMM8U,08d7dfd350620000,a57fc9135210bcbe,Germany,DE,de-DE,2026-08-13T05:35:11+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,mobile_app
F-8AFB5VCLZ4XH,4c4fbe2c1ad1f25b,c31514489742196b,Germany,DE,de-DE,2026-08-13T06:49:38+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,website
F-B2WLHH92UZ18,12a2cf8635873295,e096cbda4a49afd9,United Kingdom,GB,en-GB,2026-08-13T03:49:21+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,customer_service
F-N3DD0NXT3Y1D,b91cb3c87cf4156d,b2f0329405e2812a,United Kingdom,GB,en-GB,2026-08-12T13:51:42+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-HY9ZRCD5Q28G,27e759139c45b1d6,52851ede65ca2a42,United Kingdom,GB,en-GB,2026-08-13T01:13:56+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items. I mainly shop during the weekend sales.",desktop,website
F-7J8U8FCRHPPK,f8359d668b262d95,582b891c48b6d12d,France,FR,fr-FR,2026-08-13T00:57:53+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,mobile,mobile_app
F-H8YAKYFDLBWW,bb3c4febf03d6bff,19b4f8b78bcb2007,United Kingdom,GB,en-GB,2026-08-12T15:22:35+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,tablet,website
F-VAJECBD9HFST,53e7cdd331f9c9d5,3e0a45ab87c3159e,United Kingdom,GB,en-GB,2026-08-12T23:17:52+00:00,search_relevance,4,The search function understands what I type and returns great matches. This is the second order I have placed this month.,mobile,website
F-EM2J8YI5MYSU,87e64e0e2fe68477,e38cfcde70ac83ed,Germany,DE,de-DE,2026-08-12T20:06:07+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,mobile_app
F-7F84EI4W06T0,4a07aec280f27eb7,541fc79b17810633,United Kingdom,GB,en-GB,2026-08-13T05:31:10+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,mobile_app
F-QTAK6MFA32I1,78ef551778286c66,fb134665d4441f35,United Kingdom,GB,en-GB,2026-08-12T22:49:12+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,mobile,customer_service
F-DGWJ6KYVLA8L,6c33164f7cd05b63,0f0118b229141c7a,France,FR,fr-FR,2026-08-13T09:02:11+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,mobile_app
F-YM3BP3ZWY8UO,4770002a09fe33b4,0f19fb99b366e569,France,FR,fr-FR,2026-08-13T00:05:08+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. J'utilise surtout l'application mobile pour commander.,tablet,website
F-BFUGKACK0IDM,02b4cb090065e268,103560105b8ac0de,France,FR,fr-FR,2026-08-13T08:28:39+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,website
F-JQ9D2N7TPWJQ,17f02a51ab8ad807,54033f19bb000af8,United Kingdom,GB,en-GB,2026-08-12T16:40:44+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. I use the site a few times a week on my phone.",mobile,mobile_app
F-HMI5BWLPU1TZ,a03486e1e5099c29,132378b555db4486,Germany,DE,de-DE,2026-08-13T01:07:12+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",mobile,customer_service
F-K073KD1X3KVQ,d67cdf5c1ad3b7da,11139eb62e620e24,Germany,DE,de-DE,2026-08-13T03:21:46+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,customer_service
F-29BGEX94KG66,2f2504c67a7e0597,7e4173208fe71bed,United Kingdom,GB,en-GB,2026-08-13T13:12:44+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,tablet,customer_service
F-MNNCR8DNZ1EG,e827d6a30aa4484e,3290aef4f7a3edf5,Germany,DE,de-DE,2026-08-12T17:29:45+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-WIK5D0NMARQI,ed1582f8faa43bf7,6fb0478348700246,Germany,DE,de-DE,2026-08-13T00:32:50+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,website
F-DBDEQQCW4JWZ,b6f7c227e4ebd142,d96565c9dda9fe06,Germany,DE,de-DE,2026-08-12T20:18:22+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,mobile,website
F-86GU5EHQ8STM,cf48bc4984e0e031,c31ed5a23a4d0c0d,Germany,DE,de-DE,2026-08-12T23:28:39+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,mobile_app
F-GC0KFI0HZLSF,f4c7cc26425dc104,b0fe21b16109d0bf,United Kingdom,GB,en-GB,2026-08-13T04:23:19+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,mobile_app
F-URVS8NM1TG8N,9ccd17cfdca5a2a6,bd087e1fe5c93e3e,United Kingdom,GB,en-GB,2026-08-13T12:27:17+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",tablet,website
F-IORAT4JP503Y,362164b18b47c4aa,06889b25b06e8a79,France,FR,fr-FR,2026-08-13T10:23:54+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,customer_service
F-NJYVYQFZVL14,b2ee0faebf78de6e,b4774fec58386e59,Germany,DE,de-DE,2026-08-13T08:05:12+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,customer_service
F-HU2N1QQXG5MG,90f74da9a211080a,44560e960cd12450,France,FR,fr-FR,2026-08-12T21:15:23+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. J'utilise surtout l'application mobile pour commander.",desktop,customer_service
F-MBQFJYI3I3C3,a3e70625c5daf0f8,02315416ab6a8951,France,FR,fr-FR,2026-08-13T02:33:13+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",mobile,mobile_app
F-ZUQZPTPA7WQK,cba846b9b4e8b266,1f1b21bd0d7cfa46,France,FR,fr-FR,2026-08-13T12:15:24+00:00,search_relevance,1,"La pertinence est mauvaise, aucun résultat ne correspondait à ma demande. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-08U15ZGM5FW3,d5792763802c8eff,5dc6f4081f9626de,Germany,DE,de-DE,2026-08-12T20:25:37+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",mobile,customer_service
F-KA7C90CV11C7,19f722a543d82020,8871392afaeef024,United Kingdom,GB,en-GB,2026-08-13T02:58:13+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",tablet,website
F-XSOED5PI75E1,cb68296a59128b69,8da1fc484c667644,France,FR,fr-FR,2026-08-12T19:23:34+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,mobile,website
F-0WLPKASCGB5L,859d47e08bc368f8,a25af89ee2e2f752,United Kingdom,GB,en-GB,2026-08-13T12:02:25+00:00,checkout_flow,1,The checkout flow is too long and I almost abandoned the order. I use the site a few times a week on my phone.,tablet,website
F-SEDEOOXDQAL1,cf3fd1782fa8ebfb,f6b17f681add600c,Germany,DE,de-DE,2026-08-13T05:39:54+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-L3OHJSYXZYOB,21ff2c9fb392da7d,ef8f61803144761e,Germany,DE,de-DE,2026-08-12T21:03:15+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,customer_service
F-Q908EOOQ57OO,c906f48448248fd3,2e632dd52e44901b,Germany,DE,de-DE,2026-08-13T06:43:26+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,website
F-K603P7IABGGA,fdd3193b7c6f5625,1cfa30ec2bdb6515,United Kingdom,GB,en-GB,2026-08-13T03:55:15+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,tablet,website
F-S4ZP6TE9E9J0,a3a641cbfdf9d75a,9596f74b06b8cdef,United Kingdom,GB,en-GB,2026-08-13T02:13:26+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,customer_service
F-OFYS7U56O4VU,e3d06a1eba3c53b9,92537903a48a4d4c,United Kingdom,GB,en-GB,2026-08-12T18:58:02+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,customer_service
F-2WKAWD8OAKAB,698b2f7e4637e20b,36127a37ec1428a8,Germany,DE,de-DE,2026-08-13T07:06:17+00:00,after_sales_support,1,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",mobile,mobile_app
F-LAFB76J7JRIX,edddfb57304980f1,b311541ceaed53e1,Germany,DE,de-DE,2026-08-12T23:09:05+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,desktop,website
F-0B28MSAU3AAB,76cf71638e6ae4ba,b1f79eda19b0330e,United Kingdom,GB,en-GB,2026-08-12T23:12:44+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-VIL8UVBC9PJE,a6dfd5d99d058407,bb9c7238e1453ade,United Kingdom,GB,en-GB,2026-08-13T07:59:03+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I mainly shop during the weekend sales.",mobile,mobile_app
F-DJHAG13CL9XT,64e669238b0fdf96,127db9052153d9bb,United Kingdom,GB,en-GB,2026-08-13T05:59:37+00:00,page_load_speed,1,The site kept spinning during the sale and pages timed out.,mobile,mobile_app
F-EK2OFPZKWK85,f133a6c1d5f5cf48,5185473ae5011c1e,United Kingdom,GB,en-GB,2026-08-13T12:13:49+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I mainly shop during the weekend sales.,tablet,mobile_app
F-ODJX2GYHNWB7,a77d7db5ade32fcf,8f7f4944946e92fb,France,FR,fr-FR,2026-08-13T07:42:38+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,customer_service
F-BC6KS8X1BKCW,96c8d0b10c865da3,681900e7ad954755,United Kingdom,GB,en-GB,2026-08-13T10:46:47+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",mobile,customer_service
F-PQDFSJ67QAVZ,dafd59dfc43dd7cd,39a7133f7dd1023b,Germany,DE,de-DE,2026-08-13T08:19:22+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-4VJCWZZ15VPY,d390c88d2ae45e1d,1c1b6c3d5b74f7d0,France,FR,fr-FR,2026-08-12T15:06:40+00:00,product_recommendations,1,"Mauvaises recommandations, on me proposait des articles en rupture. Je fais mes achats surtout pendant les ventes du week-end.",mobile,website
F-R4S5C3OAA8FR,9f569501401fc648,538442437598242a,United Kingdom,GB,en-GB,2026-08-12T23:06:02+00:00,search_relevance,3,"Search is decent, the category filters helped a little. The mobile app is my preferred way to order.",mobile,website
F-C1LUZZL22G9Q,ae4441a123d07b05,88e4a234fdb8a899,United Kingdom,GB,en-GB,2026-08-12T18:10:08+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",tablet,website
F-XGXKTX5MSCBT,407341d00e8bbf7e,dec894b5bbeab76d,Germany,DE,de-DE,2026-08-12T21:50:21+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-P6HJVUFVLETX,56d9a73b461c5aa8,0d25317057ca65b8,Germany,DE,de-DE,2026-08-13T10:49:31+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,mobile_app
F-X6JYBLGXMPTT,cd706e9f76bf5830,24c5d1f4a4645b61,United Kingdom,GB,en-GB,2026-08-13T11:49:15+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",desktop,website
F-NXNUL6VDQYWM,0679e31665352d99,90a52be8763e5eba,Germany,DE,de-DE,2026-08-13T12:58:18+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,tablet,customer_service
F-LBL82UDHGQDU,6f4dec3df984ebd6,0c6705f2734cccfb,Germany,DE,de-DE,2026-08-13T07:09:04+00:00,delivery_experience,2,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",mobile,customer_service
F-1WJAODX3QPQW,7f1bd59aebf65b74,cf85c24e84594504,Germany,DE,de-DE,2026-08-12T15:28:08+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-CJOY8D6S9P31,200f9105224cc780,1fce6e39c24ae0bd,United Kingdom,GB,en-GB,2026-08-12T14:57:51+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,customer_service
F-5MOE1PA9WWJ9,26c21e2152850d64,c392d10979c6551f,France,FR,fr-FR,2026-08-12T20:16:24+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",desktop,customer_service
F-7ZOS4JWY1NA4,d9966b7e2ea78c58,57db4f05e687a8fc,United Kingdom,GB,en-GB,2026-08-13T03:09:33+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,customer_service
F-4WXIHA9YTJUH,d1a3ebb884831a08,304115777c6fa33b,United Kingdom,GB,en-GB,2026-08-13T12:31:58+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-TECZSHMGQDLG,1691da4e8d64f21a,6eb14ad0ada07fda,Germany,DE,de-DE,2026-08-13T10:29:53+00:00,checkout_flow,1,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",desktop,mobile_app
F-JBTVT43RBZJU,4ff5e1bb7354bc3e,ea892efc41e95c5c,Germany,DE,de-DE,2026-08-12T18:50:28+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",mobile,website
F-8JU8V8AGBUR7,2ad53153961ae55a,91584fdb16eaa449,United Kingdom,GB,en-GB,2026-08-12T18:05:53+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",desktop,mobile_app
F-1TK0JVYHGFDB,85d8dba30832d42c,0bbd13e0d9f0e8ca,United Kingdom,GB,en-GB,2026-08-13T04:35:46+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",desktop,website
F-BY0FF8SJPDUO,c269c0ff2399f4f2,768dc1ae78413fc3,United Kingdom,GB,en-GB,2026-08-13T02:25:33+00:00,after_sales_support,3,Support answered my query but it took two days.,mobile,mobile_app
F-6Y5RWJ2ITM96,96d6fc7de6ae8493,9258ccca3395c90f,France,FR,fr-FR,2026-08-13T07:59:14+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,mobile,customer_service
F-Q1F10HD6E9II,27e134e7be412d65,f5cca70b54009db3,United Kingdom,GB,en-GB,2026-08-12T17:37:08+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. I mainly shop during the weekend sales.,desktop,website
F-9NWMMSCJ7M0L,96d2b1339330139b,1424a0280ff825c9,Germany,DE,de-DE,2026-08-13T09:18:55+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,customer_service
F-6YD8GXVFC9JD,eae0c01d148e2fd5,6682eb89a1ffdee7,United Kingdom,GB,en-GB,2026-08-13T08:07:18+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,mobile_app
F-YTNHCZKNTKS2,1eb3c4a411aee1bb,5764868ed1a0cfbd,United Kingdom,GB,en-GB,2026-08-13T01:16:19+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful. I use the site a few times a week on my phone.,desktop,mobile_app
F-0R6PPNK761IM,64da83609e9baba0,be6bd42b6e2acfd1,United Kingdom,GB,en-GB,2026-08-13T03:27:57+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,customer_service
F-DYTELW2A6POZ,ecaea026e1385b7c,ac04c3a7785a9e48,France,FR,fr-FR,2026-08-12T21:20:46+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,website
F-T0VA990RQ2X6,99ddd9af2a517f94,22273ec472cac05b,France,FR,fr-FR,2026-08-12T15:05:25+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,customer_service
F-VP4MIQ6AA6ZK,848ffcca61619da9,95098dfecaa80bdd,Germany,DE,de-DE,2026-08-13T02:15:05+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,mobile_app
F-FSMDTIGBHEHM,5b0a8450a6490681,85f027f93677f7f6,France,FR,fr-FR,2026-08-12T14:59:00+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-V9SZ56VJD6FN,242d2bb14dbb2b21,cab9184c37e96c5c,France,FR,fr-FR,2026-08-13T13:23:29+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-N5Y0GNXHJMLK,f28132c85a90db4e,2d534cc9300dc35a,France,FR,fr-FR,2026-08-12T17:32:56+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,mobile_app
F-DSVRM5XHQFF2,adc6ba030e47bd74,bbda9d0339663bfa,France,FR,fr-FR,2026-08-13T11:04:20+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,website
F-SAOS5UQMOOX2,8f6e904b3cf64a21,6dcfdfa8fc5a11c8,Germany,DE,de-DE,2026-08-13T04:00:42+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-29IZPS83ZG1X,eb4c0a34df7a9bd0,cd3a8c1cb6a26355,France,FR,fr-FR,2026-08-12T15:07:37+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. J'utilise surtout l'application mobile pour commander.",mobile,website
F-RDHCTKYUE7EI,e4e69cc8b2ef1d1d,2650ee5d32770093,United Kingdom,GB,en-GB,2026-08-13T13:42:13+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,desktop,website
F-50DCPVB2RYMY,a642c6e84d44052a,92dc13e18e959fa4,Germany,DE,de-DE,2026-08-13T03:39:50+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-MFQO73MS9KFD,26149625c726b221,2a82f0082fff2f9d,France,FR,fr-FR,2026-08-13T01:45:32+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-WHZ4M5QIE7NJ,9c989bde32518310,85cdff58d7b22c5d,United Kingdom,GB,en-GB,2026-08-13T07:30:33+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,mobile,mobile_app
F-287IS25U3XSA,44faa9503b83ada5,aa9889b2f06c86ae,France,FR,fr-FR,2026-08-13T04:37:50+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,website
F-4Z7FCANKCZSM,3c6a2ea2e9bc1eef,3ea8c66235e1c170,United Kingdom,GB,en-GB,2026-08-13T03:44:40+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. I would recommend the store to friends and family.",mobile,website
F-333AQU0QHA4Z,61064b17292da8f4,06ecbc692065431d,France,FR,fr-FR,2026-08-13T01:39:57+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",mobile,website
F-GLZRFACR7NTN,3de02e2b2387d153,ffe6e033628811c6,United Kingdom,GB,en-GB,2026-08-12T17:30:30+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,website
F-BI3XKSUDUD7N,e4af08a1983d23d9,da2cfadc46669ce6,France,FR,fr-FR,2026-08-13T12:25:39+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,desktop,customer_service
F-AWK33053MCGU,460c375d990055fe,2e1dd86362c8d6ef,France,FR,fr-FR,2026-08-12T15:36:55+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,customer_service
F-HVEVIOLNO1SM,af064ea0e8ccdea1,7606f2021a97ab84,United Kingdom,GB,en-GB,2026-08-13T03:18:11+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. I mainly shop during the weekend sales.",tablet,mobile_app
F-WM2EMC22MLFW,67c47344a63f7927,a261c4d37b98fbac,France,FR,fr-FR,2026-08-12T22:44:10+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,tablet,customer_service
F-D346TZL1K5VS,746d7e9a1a057eb7,e50a87d2f927aa39,Germany,DE,de-DE,2026-08-12T19:51:59+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,website
F-2YK22Q24AMHU,d42052eb1a1cba0a,7a053bca3ffb5ebc,United Kingdom,GB,en-GB,2026-08-13T10:04:05+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,customer_service
F-0UUYZ2ZO1O8Q,bc242d484ca1dd81,c337443ab9d89484,Germany,DE,de-DE,2026-08-12T21:15:46+00:00,search_relevance,1,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,tablet,website
F-U876DQ4CCPBG,a6e21308a08672d1,1d2e17962c2234c6,Germany,DE,de-DE,2026-08-12T19:14:27+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,website
F-ZL9ZGE43DTGG,7c5881c1bacd61a2,cb7de09d0f0eb075,France,FR,fr-FR,2026-08-12T22:21:34+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-46PT5KMZ30VW,9cce09df0b1b9b54,4cba45270ff29729,France,FR,fr-FR,2026-08-13T08:17:35+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,website
F-6L5QDPQS6U84,e476606ccb5997a4,933249bed1b68e20,United Kingdom,GB,en-GB,2026-08-12T14:02:52+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",desktop,mobile_app
F-6ZAD41ZG3ZW8,5f8056d920ea6a0e,42124d6eefa91216,United Kingdom,GB,en-GB,2026-08-12T22:38:26+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-9JAFBEJWYFXI,457b6c2fe8813d0c,302dd70c0033b31c,France,FR,fr-FR,2026-08-13T07:07:58+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. J'utilise surtout l'application mobile pour commander.,tablet,website
F-F7J1QWW1EORL,3f723a5d77a13156,1506645b49ac2069,France,FR,fr-FR,2026-08-12T14:17:51+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-V6S27GAZUMVJ,a3bd3f5e0c33dd24,207e2f7c74570907,France,FR,fr-FR,2026-08-13T05:38:14+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,mobile_app
F-GAZUQZ7DU2D8,a10ab43767afc8ad,f4a9a78c1f339249,Germany,DE,de-DE,2026-08-13T04:48:25+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-6GWBE5RXGPMD,571ff0365d3caf92,d5a209c9a9a417c5,United Kingdom,GB,en-GB,2026-08-12T20:49:25+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I would recommend the store to friends and family.,tablet,customer_service
F-TG0R53S6GGFS,f90ff7cff4ed5dd7,da6a68b571d8dbe7,Germany,DE,de-DE,2026-08-12T17:35:54+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",mobile,customer_service
F-AQEAUAR6ERXV,1aa211f983972c63,4d47a23738152303,United Kingdom,GB,en-GB,2026-08-13T12:43:04+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,tablet,customer_service
F-PUEPVYLQBQST,ea663cc625ebc86f,ad7d1347255cfb72,France,FR,fr-FR,2026-08-12T16:11:37+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-W1N17QW7E5LJ,97bb017c8363d894,dd9094fe89a51b4a,United Kingdom,GB,en-GB,2026-08-12T19:21:50+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. I mainly shop during the weekend sales.,tablet,website
F-G7LJWHG1MM3L,f287281603c8df6a,1bb5fbad3cd65416,France,FR,fr-FR,2026-08-12T20:48:42+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes. C'est ma deuxième commande ce mois-ci.,tablet,website
F-SA0Y51VDSP2M,1bdabd23193f3971,1269eb3728a707b2,France,FR,fr-FR,2026-08-13T02:12:37+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,website
F-Z2EENP694X8M,81c919e7640919cf,5d5fe59b6e795463,Germany,DE,de-DE,2026-08-12T22:38:52+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",mobile,website
F-NMK00JK0ZFZT,c23519c137e3a70b,2c1cfd6546b3c39b,United Kingdom,GB,en-GB,2026-08-12T16:38:34+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly. I use the site a few times a week on my phone.",desktop,customer_service
F-RVDR7AHFRR3D,02baff57f10971db,8733a8bfe5db97dc,France,FR,fr-FR,2026-08-12T14:30:18+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-ZN7B1G7UOFED,ed1503cf64334a4f,947c745ea19b4160,Germany,DE,de-DE,2026-08-13T10:15:40+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,website
F-SDMPT0YDR6CR,4f94445a0b2e08b3,a532979e4a398727,Germany,DE,de-DE,2026-08-13T13:46:15+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,mobile,customer_service
F-0WKY0T7RJ781,2b6f1c305e105a2e,80f13a904e774a4b,United Kingdom,GB,en-GB,2026-08-12T19:52:58+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. The mobile app is my preferred way to order.,mobile,website
F-6NNHCUTI3ENF,ef7e5681fe02223d,2fe6ccc4a522a6cb,Germany,DE,de-DE,2026-08-12T18:40:52+00:00,checkout_flow,1,Ich musste meine Kartendaten dreimal eingeben. Das ist meine zweite Bestellung in diesem Monat.,tablet,customer_service
F-QAGCEKMMWRZ0,69314a2816d71d28,bde329a560ac9fc7,France,FR,fr-FR,2026-08-13T13:04:42+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-8LO1AWMD1OY7,1958a0222c5a967c,7369819752dac0cb,France,FR,fr-FR,2026-08-12T21:20:09+00:00,page_load_speed,1,"La page de paiement a mis une éternité à charger, j'ai failli abandonner. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-1JW3SEM6ZPTP,ecccf051c6e4c616,b8cb15370dcec425,France,FR,fr-FR,2026-08-13T01:00:19+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. Je fais mes achats surtout pendant les ventes du week-end.",desktop,mobile_app
F-JR1JEOOYIF45,0e1019454449c79d,9bc894186934ca93,France,FR,fr-FR,2026-08-12T16:48:26+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,desktop,website
F-RTK5EKSTG2RN,9b53795edf2b6341,c9b1d232420b114b,United Kingdom,GB,en-GB,2026-08-13T05:51:24+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",desktop,website
F-DJ63YHL6DGIK,6199d5cc827df2e3,c208a012b55aed15,Germany,DE,de-DE,2026-08-13T00:00:34+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",mobile,mobile_app
F-CDXTF4TUJUBO,e8b71db67f33898b,488da017fa59fd65,Germany,DE,de-DE,2026-08-13T08:30:54+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,mobile_app
F-9R4CHIHC92V6,540e3242f6ffa1ab,e2889665da2917fa,Germany,DE,de-DE,2026-08-13T10:02:43+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben.,tablet,website
F-OX1HZGI6EEQQ,dcc9a187753edccb,5f22f7600fc34442,Germany,DE,de-DE,2026-08-13T07:15:01+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,mobile_app
F-2613SVWR33RO,51eadb046b45f724,259d403736b55c10,France,FR,fr-FR,2026-08-12T15:58:35+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-37WWK16DZOEE,9324dd7210fbaba6,7a65ef4ca9bf6c42,Germany,DE,de-DE,2026-08-13T08:47:43+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,website
F-3NK7QFZP9819,b788f9154bbaea2d,4fe91689ea69c3f9,Germany,DE,de-DE,2026-08-13T04:27:22+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-662Q08UBLKOT,f7babd44213c324a,b5c5de8db0b933e8,United Kingdom,GB,en-GB,2026-08-13T00:56:36+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,desktop,mobile_app
F-VWEKOEQNF61K,5202c60fc6a15d79,f383e56bdc33e65c,United Kingdom,GB,en-GB,2026-08-12T16:42:59+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. I use the site a few times a week on my phone.,tablet,mobile_app
F-KLBUE4ZG9V7E,cafce9175f149d85,55fc633691377639,Germany,DE,de-DE,2026-08-13T13:37:00+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,mobile_app
F-H1PUCVOOFRDV,a211e590b586c4a2,50ff04f47ffa33fb,Germany,DE,de-DE,2026-08-13T02:54:12+00:00,delivery_experience,1,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,customer_service
F-B3Y5YA1PEA1J,8ec8afb82097c4ae,4ea86dacb1b0f68c,United Kingdom,GB,en-GB,2026-08-12T16:22:11+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,mobile_app
F-BFJZI5XQC7ZQ,bbe92dde799774c6,62b12fba9d30b23c,France,FR,fr-FR,2026-08-13T05:02:01+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",desktop,website
F-DIG6PHYWGBKX,cc0892d8eb417ee0,6219edde3f4b1f4c,United Kingdom,GB,en-GB,2026-08-13T08:31:43+00:00,product_recommendations,1,The recommendations are always the same items I already viewed. I use the site a few times a week on my phone.,desktop,website
F-B7UO2PIS9AZU,4f5ab1f46c0d48c1,935c8a74232d0582,Germany,DE,de-DE,2026-08-13T12:37:48+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-MACMFFF3AEUZ,2941f317a3b2426f,ae6d3088da009c2b,France,FR,fr-FR,2026-08-12T19:56:29+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-0GQ5PCO9KW4E,d178a98d21884a72,a2d21ba757a6ff2e,United Kingdom,GB,en-GB,2026-08-13T08:29:40+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",tablet,mobile_app
F-OP5RU2Q69OT4,652396e23eb34fc8,501cae5c0cc081b4,France,FR,fr-FR,2026-08-12T22:43:33+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,tablet,customer_service
F-NJZSAYCJJ0SM,d7d13306e383ced1,85fc5419cc4a9ddf,France,FR,fr-FR,2026-08-12T23:46:14+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-XNP1Q5BNED8R,63e3da28a92452ad,b7add78ea060d602,United Kingdom,GB,en-GB,2026-08-12T22:03:59+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,customer_service
F-806AM35SVMC4,1a080c36ffe8d4b5,757ef5154b1134fe,United Kingdom,GB,en-GB,2026-08-13T01:46:34+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish. I would recommend the store to friends and family.,desktop,mobile_app
F-MVXVDPYAAT3I,584b1279432fd522,82480dd83c13f3b6,United Kingdom,GB,en-GB,2026-08-13T03:17:57+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. I use the site a few times a week on my phone.,desktop,website
F-WY8C1SNL3HZ1,7d98c79993f8883f,a02c318b927795fc,United Kingdom,GB,en-GB,2026-08-13T11:15:48+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off.,tablet,mobile_app
F-PZ1RU19XMQOO,7aed2036eb511356,9b3ee392c4205c75,United Kingdom,GB,en-GB,2026-08-13T05:21:02+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",tablet,website
F-Z4AH6LGMGQPE,3341257581569221,fac0564c79139a3a,United Kingdom,GB,en-GB,2026-08-12T16:48:18+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",desktop,mobile_app
F-UXCO7ULIYLTR,ca577aee1d8f5803,b8656d1ace0b2f82,United Kingdom,GB,en-GB,2026-08-13T03:18:37+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",mobile,website
F-AMO4BB7SPF89,759a4e78e80a67a6,b6eb214449f57bc3,United Kingdom,GB,en-GB,2026-08-13T13:23:14+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,customer_service
F-GWZREYNIOT1H,ac366b47b9d401e5,7fecdfc5c2862c97,United Kingdom,GB,en-GB,2026-08-12T19:48:53+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,tablet,website
F-BWWN8XNLAU1F,defd5f0e2547c737,87ca59ac9bce07fb,France,FR,fr-FR,2026-08-13T04:19:30+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,mobile,mobile_app
F-TDWXW2FR4XGG,544b79ca7f44609d,9d55d0926dd2837d,France,FR,fr-FR,2026-08-13T04:16:46+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-GP48V6WD6EDF,84c9a359dd070035,f46ef32e9e330316,Germany,DE,de-DE,2026-08-12T14:14:49+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",mobile,mobile_app
F-CAWLHQC1IFGN,e621afd720361981,8d5238e7c2862a6a,United Kingdom,GB,en-GB,2026-08-13T10:51:58+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. This is the second order I have placed this month.",desktop,customer_service
F-GW1S4NSN5DR6,5bfde4f2761ba96e,1af4e7a5767e7746,United Kingdom,GB,en-GB,2026-08-12T14:45:44+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. I use the site a few times a week on my phone.",tablet,mobile_app
F-98GDZCPZQDYJ,826a617221f1e263,2d7af982fdfc9639,France,FR,fr-FR,2026-08-13T02:27:45+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,website
F-Z7OI0I0D8BZ8,9d754350465a37df,d68cd2557d79d0d7,United Kingdom,GB,en-GB,2026-08-13T05:57:56+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",desktop,mobile_app
F-0MI0G5WO5990,d6d3aa7eb5b041a2,38cbd19060ab0d75,France,FR,fr-FR,2026-08-12T21:18:14+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",desktop,website
F-M8FE1KBH50JC,c3900c1d62066c33,17188ed449384bbb,France,FR,fr-FR,2026-08-12T20:04:41+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,customer_service
F-QO1AIKQ2KUPA,2c01b656e960dfe7,daea2da7d6e187c4,United Kingdom,GB,en-GB,2026-08-13T12:57:00+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. I mainly shop during the weekend sales.,desktop,website
F-1VVBHSFMK8LL,7c592215e361dc21,682dd1360718a7ae,Germany,DE,de-DE,2026-08-12T23:36:35+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",tablet,mobile_app
F-V5DZ0AFRTGQI,1d602fbd89e04e7a,5eb41caac777b3d8,Germany,DE,de-DE,2026-08-13T10:09:13+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-43B7RGMQ814H,9057065903aebc5e,026983fcdb865660,France,FR,fr-FR,2026-08-13T01:06:00+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé.",tablet,customer_service
F-75JSJU8URTSQ,f3fe935e37cf29f1,8f355ee1266d7bbf,Germany,DE,de-DE,2026-08-12T16:07:11+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-NXCN2OZR3GXX,2bd3685fef4a307c,a53d6f3aa9235251,United Kingdom,GB,en-GB,2026-08-13T09:24:25+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,mobile_app
F-SYUX0H9L4495,265f4a10276fb8d3,9c38a9bb2000612d,United Kingdom,GB,en-GB,2026-08-13T02:45:07+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. The mobile app is my preferred way to order.",mobile,mobile_app
F-ZQ3MPT2KG4FT,80c456a5ae563849,109ae4284e2c0213,United Kingdom,GB,en-GB,2026-08-13T04:44:01+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,website
F-MZCOAE4153UA,b610f77b75458d20,d3c8f417b291f371,Germany,DE,de-DE,2026-08-13T07:58:44+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,website
F-N530QNMLX2FM,33386097faa080ba,8ba3f29362020007,United Kingdom,GB,en-GB,2026-08-12T21:21:48+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,mobile,website
F-WN0SQT7ZI3DS,6952ff2fbedd2f7b,6223c570d7999300,Germany,DE,de-DE,2026-08-13T05:01:45+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-CMDZHWW0WD9X,2764f11713098914,3689c986df6dccbf,United Kingdom,GB,en-GB,2026-08-12T21:03:22+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,desktop,customer_service
F-T41R36HHD5E0,9448c87fa5104ad9,39655007240c1171,France,FR,fr-FR,2026-08-12T19:53:04+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",desktop,customer_service
F-SGWTVDZCSYM7,b7a106f491b2f1a7,3069bfb92401e20f,France,FR,fr-FR,2026-08-13T03:02:06+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je commande sur le site plusieurs fois par semaine.,mobile,mobile_app
F-ZCHZXB21D6Y2,c7a3464f47ae0fb4,53b5e830e9490e32,United Kingdom,GB,en-GB,2026-08-13T10:23:50+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-W3FIZ0WY14YL,de1fd1a86176dfb2,56c35f2a83fc58e6,Germany,DE,de-DE,2026-08-13T09:02:53+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,website
F-MZYAUYEMMDJL,bda09529d1cc8432,67173f4289126092,Germany,DE,de-DE,2026-08-13T06:55:07+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,mobile_app
F-QLQA01AU81ZH,adac873736138a3d,16b73f8c5e1b4c34,Germany,DE,de-DE,2026-08-13T09:44:55+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",mobile,mobile_app
F-SJVPMZO7K4SC,7fe1aa8bdd0b7b0a,cc3330f918598f4a,Germany,DE,de-DE,2026-08-12T16:54:04+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,mobile_app
F-CAUN3HVP38TP,f83480cff54fefc4,932a231f6cb6fb13,France,FR,fr-FR,2026-08-12T16:29:27+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-KD39TF1I1V21,efa0e7beba6f2a46,fa856b2de2b36d67,Germany,DE,de-DE,2026-08-13T07:39:32+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",desktop,mobile_app
F-DLWYM7PY9O8X,b54503dca7b33a26,b857b47d7fe6749e,France,FR,fr-FR,2026-08-13T01:03:47+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",mobile,website
F-FGLBKO2NWXN1,559c3e8df61bdccb,145ebb44cdc3a3a3,France,FR,fr-FR,2026-08-12T21:19:57+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,mobile_app
F-B7QKNKVYRLNI,61c8797b9c08b168,b5e3f0712c0f1dd3,France,FR,fr-FR,2026-08-13T10:30:51+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,desktop,website
F-0CD1Q12SX0K0,4da88fbf74c6591f,7269483434a56965,United Kingdom,GB,en-GB,2026-08-12T22:47:10+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful. I would recommend the store to friends and family.,desktop,mobile_app
F-7PL3SRQBVCG7,9c1bd4176925cefe,e24a452a32b53eec,Germany,DE,de-DE,2026-08-13T10:40:29+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,tablet,website
F-KZNDANR272RE,219a3bd9593d74a3,22756660ef47f362,United Kingdom,GB,en-GB,2026-08-13T13:20:00+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,website
F-EGAIFWFYC3EU,dec87756f48e5ff7,5be3233dc00d1353,France,FR,fr-FR,2026-08-12T17:45:42+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",desktop,customer_service
F-6D8WP4HNOGSD,d3d30bd2d15ce7a4,83c872e01cc6d2fb,United Kingdom,GB,en-GB,2026-08-13T06:21:18+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. I use the site a few times a week on my phone.",mobile,mobile_app
F-36156H1ZQSVM,6d99d569d9ce2fc2,08fe53406a4a0e48,United Kingdom,GB,en-GB,2026-08-12T21:08:29+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",tablet,mobile_app
F-SFB50Q4F7UJC,556d5b3f0d1a70b3,1f56a601446b5091,United Kingdom,GB,en-GB,2026-08-12T23:44:34+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. I mainly shop during the weekend sales.,desktop,mobile_app
F-PAZM4W4NHPJN,1982ad9ed55749e1,9e63e10629c767ed,United Kingdom,GB,en-GB,2026-08-12T21:02:21+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-0YCOOSUTRQEL,abfa82a63294a1ab,70cb47925b2b64be,United Kingdom,GB,en-GB,2026-08-13T08:42:59+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,website
F-T1UNO23B6D71,6765fe4e1b8d95fd,7295bd1a4ac04557,France,FR,fr-FR,2026-08-12T23:22:40+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-JT23VLGAR5ER,d654f1e7624a6371,b7f4f9135f9d1af8,France,FR,fr-FR,2026-08-12T21:13:19+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je fais mes achats surtout pendant les ventes du week-end.",desktop,mobile_app
F-OT2F451OFRNH,edb00513e8674ebd,d5f17ed30e2244e6,France,FR,fr-FR,2026-08-13T12:04:54+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,mobile,mobile_app
F-GG3PRGD6E37D,0e7741b6d25b478b,394b1a9492fc9c25,Germany,DE,de-DE,2026-08-13T08:38:25+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,desktop,website
F-LXFSVFFHNT8X,0f020076562fb9c5,b18050b10785b45d,Germany,DE,de-DE,2026-08-13T07:08:27+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-SARUA74CRY7G,17ba56702d3b3eeb,f7b354c7a6fccf60,Germany,DE,de-DE,2026-08-12T20:12:51+00:00,checkout_flow,1,Ich musste meine Kartendaten dreimal eingeben. Ich bestelle mehrmals pro Woche über die Website.,mobile,customer_service
F-2IJ4A4MCHXIN,1f20d78fb8f1d336,4ef41cf5f8147f79,United Kingdom,GB,en-GB,2026-08-12T22:54:47+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock. This is the second order I have placed this month.",desktop,website
F-DO4295P0RWR5,65d3e82befb739ff,83a63dbdf95d1d9c,Germany,DE,de-DE,2026-08-12T18:14:43+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,mobile,website
F-WFNB4OZ6688L,9b9c846fe590269a,a76d516f52037d62,Germany,DE,de-DE,2026-08-13T02:57:59+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,website
F-D93C54Y5O0L2,bba0eed76ea6b65d,6cb61faff2806a07,Germany,DE,de-DE,2026-08-12T20:03:35+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich bestelle mehrmals pro Woche über die Website.,desktop,website
F-MJL5SFDKRMRG,ae3688116fc7f9e7,9599b26ef3e6282c,Germany,DE,de-DE,2026-08-12T23:08:49+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,website
F-NDPY1C13Q0HX,761c6f67ed3e13f4,cbb05777e03a5cf3,France,FR,fr-FR,2026-08-12T21:55:43+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-YBY668XHDLZQ,2168fb419ae2e312,a3a364eb78547768,France,FR,fr-FR,2026-08-13T03:55:47+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-6PAZMYUG4414,6e0877668bfbdcde,0f0dd1697c44385a,France,FR,fr-FR,2026-08-12T17:42:30+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-4J00JSH5CMBA,8673d49fdf04cafe,2c681f6ee17ca8f5,Germany,DE,de-DE,2026-08-13T07:34:18+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-H6WGTYBKQSZQ,c21e0684bb951cf7,cdef1ee53d76cc1a,United Kingdom,GB,en-GB,2026-08-13T05:02:42+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,mobile,mobile_app
F-B7XAZEM4NEYM,579aca9a9e27e459,cd3471d87aee5b41,France,FR,fr-FR,2026-08-13T09:40:41+00:00,delivery_experience,1,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. C'est ma deuxième commande ce mois-ci.,desktop,customer_service
F-R9NK7NM2VHAI,a1955b5dc25259eb,28eaff0f5ed7d9df,France,FR,fr-FR,2026-08-13T07:42:53+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",mobile,customer_service
F-WGWTCFV31JV0,96507e713351eaeb,cc12479f30a58311,Germany,DE,de-DE,2026-08-13T10:36:59+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,website
F-APNEVOOXTWJW,d61f882aa7923cf4,b8e0e9303e57eb72,France,FR,fr-FR,2026-08-12T22:37:44+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",desktop,website
F-D9IJNJOM2JPS,039b04a49e140a49,b417e2fbf6c5efb0,France,FR,fr-FR,2026-08-13T04:23:03+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,mobile_app
F-LOHV22H39HKY,9f35b991cb6c5703,723c79814431b414,Germany,DE,de-DE,2026-08-13T06:58:52+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-0I9Y2VVQFPHD,bdca56615ada5def,1c20276500f19b0a,Germany,DE,de-DE,2026-08-13T01:49:28+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-4PU1D3F7OCCD,232e972f383e21e9,ec577bc94f845361,France,FR,fr-FR,2026-08-13T05:20:20+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,desktop,website
F-QQLY2F1F5KQH,8885401ee744fff2,e48b9cb7ac593d32,United Kingdom,GB,en-GB,2026-08-13T12:32:00+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",tablet,mobile_app
F-WYUUXI5DXOZL,5de9c6827ba78ce1,b681f0f5087f863f,United Kingdom,GB,en-GB,2026-08-13T07:56:15+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,website
F-2I92LA18XNX1,eaacb586e10146ef,184e2ebfdaab2633,United Kingdom,GB,en-GB,2026-08-13T06:24:38+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,customer_service
F-DPDYKDQ5RLMW,c06f709396988917,aac6c90e458ce4a6,United Kingdom,GB,en-GB,2026-08-13T07:27:16+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,mobile,website
F-EEAQU2MPWWUG,a70300a6d78119f9,caa49dda75020669,Germany,DE,de-DE,2026-08-12T21:19:29+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,website
F-OJSKWAYB0YIT,c1d7f53465b7aa71,107403af068f8906,France,FR,fr-FR,2026-08-12T19:13:49+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,mobile_app
F-VJUFGJSUPDBR,8d1e2d1508eb33d1,884840430d09a20a,United Kingdom,GB,en-GB,2026-08-13T08:36:35+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",mobile,mobile_app
F-FLHGF99P7ULU,73b3c8eb24a6a3b0,ad339a734c602f69,United Kingdom,GB,en-GB,2026-08-12T13:55:45+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",mobile,customer_service
F-U6LX7GON4FI6,c078c1466d51a91c,b9697673cbc45ae5,Germany,DE,de-DE,2026-08-13T09:03:43+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-GRMJSXQ6D0EV,019bfeae08efd731,364189ef9aeacc7c,United Kingdom,GB,en-GB,2026-08-13T02:31:55+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time. This is the second order I have placed this month.",desktop,customer_service
F-NIER6A8NYJ9F,491e59f1fa90fed3,04312ef6d57e1dd8,France,FR,fr-FR,2026-08-12T19:54:40+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",tablet,customer_service
F-T8XY5PB4TJCI,216efde8bf1e1934,16debf197f47544e,Germany,DE,de-DE,2026-08-13T04:54:28+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,mobile_app
F-96NOP0LBKWSE,bcbf72e91c711a05,e53cd88f74f0e2ad,United Kingdom,GB,en-GB,2026-08-13T08:09:24+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,mobile_app
F-J0M74UUP1RNG,dcd754baa31ddd9a,620f46853b807396,France,FR,fr-FR,2026-08-12T15:40:56+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je fais mes achats surtout pendant les ventes du week-end.",desktop,customer_service
F-B3DTN7DU93XH,c562ae19ce41ecff,84d916374de74496,France,FR,fr-FR,2026-08-13T12:52:05+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,mobile_app
F-1JAW31P3TZGM,16b08081f301fa0e,2a9256d353b31c38,France,FR,fr-FR,2026-08-12T22:01:06+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,customer_service
F-OKK0S59UONAS,5f17818cede38668,15d97d8c040cdf6b,France,FR,fr-FR,2026-08-12T19:09:55+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-XGQUBHUY7NXF,c62237b4bca6a45c,4b366bfe12a49cff,United Kingdom,GB,en-GB,2026-08-12T14:52:06+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special. I use the site a few times a week on my phone.",tablet,website
F-EJMKZ7RFILUT,2895dc1afcd25bb9,9d4e4c0e6f9d4983,United Kingdom,GB,en-GB,2026-08-13T02:58:17+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",desktop,customer_service
F-B0NUW9H1IXNP,7556c893e9c31947,bcac02bf19c26b62,United Kingdom,GB,en-GB,2026-08-12T19:19:29+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,desktop,customer_service
F-7BI605UANF1H,65c8a5151936a196,f24a6f44a5f76ddd,Germany,DE,de-DE,2026-08-13T02:41:54+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,desktop,website
F-Q08CL9H9PO5B,a048be4b77946429,447de7011e1e4eb6,United Kingdom,GB,en-GB,2026-08-12T21:27:38+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-JP0B2N2Q1NWY,6e9bbcf143195825,d46e91785431ba6f,United Kingdom,GB,en-GB,2026-08-12T19:07:24+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-BGIEPVYH3N6E,8116d2f13252e56e,97065709b15d3b07,Germany,DE,de-DE,2026-08-13T09:40:14+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,mobile_app
F-756HROIQGJSM,accfc7e6b264433c,615480f68de4711a,Germany,DE,de-DE,2026-08-12T14:21:16+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-DCNL93WD2UZN,2b8f7debfd848b57,37792686e38e2aef,Germany,DE,de-DE,2026-08-13T08:36:00+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,customer_service
F-OFK5QDLP2PAC,a2be8d372984a84c,45ffdbb94a7f9912,Germany,DE,de-DE,2026-08-12T21:34:24+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-8PUKU755RS2I,3cf8fe83c1f97adf,badb4c4ae6cc7da5,Germany,DE,de-DE,2026-08-13T08:32:22+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-RGKAYMAB8471,36720589b9a5759c,bd758848c9748af7,France,FR,fr-FR,2026-08-12T16:02:47+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,customer_service
F-EYYM6DF320QW,fdf9399fecf8ac80,e2e691b819532324,United Kingdom,GB,en-GB,2026-08-13T01:23:30+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,desktop,customer_service
F-H3UXX2YM9GY6,b2c8c80d53092d55,ac58ba359166a0a3,France,FR,fr-FR,2026-08-13T03:32:58+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,desktop,mobile_app
F-WQI8OH6MYMTL,2654c44cc87e3d44,ca6a9523e6dfb781,France,FR,fr-FR,2026-08-13T06:37:50+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,desktop,website
F-4NYIGB5ULAX0,bc006ab09e7e61af,ed6d69695d89c30c,France,FR,fr-FR,2026-08-12T23:52:20+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,tablet,customer_service
F-0GRRJNFQKP1N,3fc368b7a7f97a1d,93d844c8c227510e,United Kingdom,GB,en-GB,2026-08-13T04:08:17+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-IRFH30OPU7UA,b9c1b9acb42e1792,a30a174314140be7,United Kingdom,GB,en-GB,2026-08-12T18:23:15+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,customer_service
F-LE99ABUREPYQ,195f2e5195d7edd0,673cef5a1cc0886d,Germany,DE,de-DE,2026-08-13T07:03:12+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",mobile,customer_service
F-3DMK0N8I7S4W,e4eb555e807d39b3,fe8dc5acfc5e97b1,Germany,DE,de-DE,2026-08-12T23:14:48+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,website
F-SUVVQIMN5HSV,dc2b03e3150d2b35,af2dda008d2bc44b,Germany,DE,de-DE,2026-08-13T09:02:45+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",desktop,customer_service
F-H27AJUV54SSX,98eb44f502159fe0,891e5720bb109593,United Kingdom,GB,en-GB,2026-08-12T16:36:19+00:00,checkout_flow,1,The checkout flow is too long and I almost abandoned the order.,mobile,mobile_app
F-0U7CLJGN912P,c5dbe647b75cb160,d85c548599db5cd9,France,FR,fr-FR,2026-08-12T23:57:54+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,tablet,mobile_app
F-TKEKRTIKSQKQ,6457f207344a5e80,b7956e0b9c229715,Germany,DE,de-DE,2026-08-12T22:41:58+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,customer_service
F-8B46ZJBWLQ6I,45012f517d8b3116,e1120cea5db07a59,France,FR,fr-FR,2026-08-13T02:47:16+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien. C'est ma deuxième commande ce mois-ci.,desktop,mobile_app
F-TBM5DYUMVN3V,b9d50ddea0445fdf,b8270f21c871b4b4,Germany,DE,de-DE,2026-08-12T19:31:10+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,website
F-HPR6SALVMUUL,84ea0d431b01c321,7d05f3037fb6ee29,France,FR,fr-FR,2026-08-12T20:42:36+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",desktop,customer_service
F-67XZII0R8X6R,e4c48551555049ee,99ed4a16069ba960,Germany,DE,de-DE,2026-08-12T16:54:17+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",mobile,website
F-VWZGMC6W4VTH,a6e34c6feac761a3,b699bd455ee40b1c,France,FR,fr-FR,2026-08-12T23:58:12+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-4XY2VIQGPUKR,ecce51291bb4e0dd,8775b68126080cbf,France,FR,fr-FR,2026-08-12T19:09:57+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile. J'utilise surtout l'application mobile pour commander.",desktop,customer_service
F-DDNKH2FXVU2X,21e37058822c3b42,a8f760e2a2b22a95,France,FR,fr-FR,2026-08-12T20:24:23+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,tablet,customer_service
F-AKH2TPU4I9WS,a9615f87548f12d4,9407ebd0dcc7aa21,France,FR,fr-FR,2026-08-13T08:43:07+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",mobile,website
F-7D0V42FNODT2,4eade6af692fb8e7,3cd895c23e9de3fe,France,FR,fr-FR,2026-08-12T23:54:13+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,desktop,website
F-UOZ9V8PGHTGZ,50d2e4c7e46c4268,65c0ad1af4765ef9,United Kingdom,GB,en-GB,2026-08-13T08:19:56+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,mobile_app
F-7TC257J6LC70,77522189f4d6a4d2,6d996c0080bf1d57,United Kingdom,GB,en-GB,2026-08-13T13:01:24+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,mobile_app
F-BRPEINI2SEN9,b372b3d7b54e3039,d7e8a4cef939b805,Germany,DE,de-DE,2026-08-12T23:23:42+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,website
F-2ON566PBFIZQ,f56a5ea0c99f0d74,307e473bed30a026,Germany,DE,de-DE,2026-08-13T03:42:15+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,customer_service
F-PO4AQRDV6USY,c69fb261db95893b,bc5e87d20fc9d395,France,FR,fr-FR,2026-08-13T09:58:00+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,website
F-QGA8R3YNHZFH,460b748cbc0ad701,df081534bde115ba,United Kingdom,GB,en-GB,2026-08-12T19:13:30+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,mobile_app
F-RNHWH5A58II0,17ac4d4bf2f1e736,75d95884d61a02d0,Germany,DE,de-DE,2026-08-12T16:07:32+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,website
F-9ONXDBWKSMDI,6890007cdad1b8d8,0d1f20ef4d4462b9,Germany,DE,de-DE,2026-08-12T17:45:59+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,website
F-1KBTU2XG6V89,9bb647a1be5f11f4,4654ca949c759bf6,Germany,DE,de-DE,2026-08-13T04:47:03+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,mobile_app
F-HYKSAOYRNB1X,77fb37e3eb816475,f6dbcdcf9310b87e,United Kingdom,GB,en-GB,2026-08-13T07:13:04+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,desktop,mobile_app
F-9XU7SZZ6XBXP,fe5f20e5b69648df,89a767ebb9a30827,France,FR,fr-FR,2026-08-13T03:31:29+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. J'utilise surtout l'application mobile pour commander.",desktop,website
F-3VBOI3ZG5I31,790cfbe0e370ae91,c39862cc7ab65be3,Germany,DE,de-DE,2026-08-12T18:28:51+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,website
F-D8O9IH6S87N0,ac3d1d79ec54ed89,6af282b14ed02f16,France,FR,fr-FR,2026-08-12T23:11:10+00:00,delivery_experience,5,Livraison rapide et livreur très aimable. J'utilise surtout l'application mobile pour commander.,tablet,website
F-BGTTSRF11EUB,7e44b11ff75c0415,9d760e8fea7f0b4c,Germany,DE,de-DE,2026-08-13T02:03:07+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,mobile_app
F-UE9FSRP53SAH,20e71fbff552409c,db59d7e0bff23453,United Kingdom,GB,en-GB,2026-08-12T19:08:47+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,mobile,website
F-N9GM95RWJS96,bcef133fc7717177,fd6f96c09809e426,Germany,DE,de-DE,2026-08-13T10:30:09+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,mobile,mobile_app
F-29ZP366JZVD0,5fc561f8b71bd329,c9152ef914c68183,Germany,DE,de-DE,2026-08-12T14:03:56+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-K8QPKIN04K6B,8b46dd7ed6b1a633,9b80922d3368fffc,France,FR,fr-FR,2026-08-13T11:31:33+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-LZ0OXCMVMFVC,f705d0f6ea027ded,e943a94e28be49c1,United Kingdom,GB,en-GB,2026-08-13T08:32:38+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",desktop,website
F-28H7FAJDCSI5,b4a424ac9a76b6b5,970006891b35ba96,France,FR,fr-FR,2026-08-12T17:17:11+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,mobile_app
F-QL9QE55D8MMZ,92a6c5e9a8c86cfa,c16cbf36e983b5f5,Germany,DE,de-DE,2026-08-12T19:23:52+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",tablet,mobile_app
F-5U1XX5UYKZD8,622ffe46f8432268,c17137b9f0a1e86a,Germany,DE,de-DE,2026-08-12T23:09:28+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-VJUOEVE5VVWP,48825a6108a9b025,6646b04a2ba15ecb,United Kingdom,GB,en-GB,2026-08-13T04:59:36+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text.",mobile,mobile_app
F-T7PMCSFYETPA,3feacf58a907c779,ffb8d1f88d4dc6d1,United Kingdom,GB,en-GB,2026-08-12T23:24:57+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",tablet,mobile_app
F-0EH8Q4NUPLQG,fe5395951e025d42,eb5af2f2e6a431d3,Germany,DE,de-DE,2026-08-13T09:41:11+00:00,product_recommendations,1,Die Empfehlungen sind generisch und uninteressant.,mobile,website
F-10DFJVSZH7LE,4c65e99d08abe6d4,5eeb4b3b3f77ba0e,Germany,DE,de-DE,2026-08-13T03:51:17+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,mobile_app
F-Z7YT869HQWZK,87395489f4633e70,7b1269fbf2e121bc,France,FR,fr-FR,2026-08-12T21:52:49+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",desktop,website
F-8XM0XN6AXVKN,abf8b7cd3d0728d2,7ef92438d80fd84c,Germany,DE,de-DE,2026-08-12T16:43:27+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,customer_service
F-7REJ1HZRMIDY,39dea0b1c765fc16,3d8c1284911d5ced,France,FR,fr-FR,2026-08-13T01:21:36+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je recommande volontiers cette boutique à mes proches.,mobile,customer_service
F-A5UVCJ84PTYW,e349411d83c49f46,d40eb9f1fdee63a8,Germany,DE,de-DE,2026-08-13T12:29:09+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,customer_service
F-A0V9YK4P7GON,3085604e79eabd31,83e5023bd350c609,France,FR,fr-FR,2026-08-12T22:25:26+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner.",mobile,customer_service
F-CI9YDG44P475,570cdb072d685677,7fcdddbc6a5ebc3b,United Kingdom,GB,en-GB,2026-08-13T03:52:33+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",tablet,customer_service
F-IIZ43KHU4PXF,932ec64c4301bb03,687c16f60b5a2fb7,France,FR,fr-FR,2026-08-12T23:12:23+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,website
F-KOFLYC0B0SHI,3adbe552e49efcfd,4cafcf0a2745c558,United Kingdom,GB,en-GB,2026-08-12T20:41:55+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history.",tablet,customer_service
F-6NKWRR7VDIGR,dc4ce3cc50a30810,209f6e9c3acad49a,United Kingdom,GB,en-GB,2026-08-13T02:44:51+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,mobile_app
F-GJZ50FSMUXIJ,8b12e631e0ca11dd,e95b0497e7867dcb,United Kingdom,GB,en-GB,2026-08-13T03:25:59+00:00,product_recommendations,1,The recommendations are always the same items I already viewed.,tablet,website
F-AI87STQ6OD9U,b7cdffef273c3ad9,1eed21c9e37ca66c,France,FR,fr-FR,2026-08-12T17:36:00+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,customer_service
F-XPMIXSSVOSKL,75d2bb2ba9618c1e,7c98f04899418e03,France,FR,fr-FR,2026-08-12T20:47:46+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-D7N4BSGGHQJX,9e8bc8e3694291d8,c34c2a868b6c25ab,United Kingdom,GB,en-GB,2026-08-13T00:14:39+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. This is the second order I have placed this month.,mobile,website
F-XF5UCVGBTKYS,2029648ded425620,6f9ffe6d9ca51cbf,France,FR,fr-FR,2026-08-13T12:07:42+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,mobile_app
F-Z8BKUT8YSNF4,4ab45cf917164fdb,ca4826abf889a7ea,Germany,DE,de-DE,2026-08-13T02:03:33+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-3KNV9O12LAM3,9e4d601132b9cfac,f3b473d7db6b8b5f,France,FR,fr-FR,2026-08-12T16:57:30+00:00,search_relevance,1,La recherche m'a renvoyé surtout des produits hors sujet.,mobile,customer_service
F-76LF37IV3S1I,689c5ea73cb0b751,20ecfac5b851778d,Germany,DE,de-DE,2026-08-13T06:15:53+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,website
F-YKF3U6EA4HFX,b2fbac789bbb9f5f,503f4fb06807e774,Germany,DE,de-DE,2026-08-13T00:25:11+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-8IZLFAFZIEVB,94f0e15eebfabad1,30850042a89f2dfc,France,FR,fr-FR,2026-08-12T19:21:03+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,mobile_app
F-WGTMR4Y48P7J,118ce1107116115f,ccc57fec4f187bdd,United Kingdom,GB,en-GB,2026-08-12T14:03:47+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-35LPGYJMQBOQ,0441854154fd66a5,249cf67b6d505745,France,FR,fr-FR,2026-08-13T13:06:34+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",mobile,customer_service
F-GYRK6MC137L4,d9df557766a3aac5,ae14f327fba28b69,United Kingdom,GB,en-GB,2026-08-12T15:24:42+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",mobile,website
F-WADEARRKQH98,c35ae7928f21c763,d99eb4ca049193b3,United Kingdom,GB,en-GB,2026-08-12T17:29:33+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful. I would recommend the store to friends and family.,tablet,customer_service
F-E1LTK8LK6XN8,41367fc35b80cb7a,a2b4feebdf11e9b4,United Kingdom,GB,en-GB,2026-08-12T22:17:22+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,customer_service
F-7QH2E82V60RC,25c66d1fd467fbbc,6294c4ad6da533ec,Germany,DE,de-DE,2026-08-13T01:04:12+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-LQQZP7GHDBID,cacd5761bdebe2fc,45cc98c9749659b5,Germany,DE,de-DE,2026-08-13T10:58:59+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",tablet,website
F-C43LUGOAY9ZF,b4262958df7de0e4,ae8f12d393b809af,United Kingdom,GB,en-GB,2026-08-13T13:18:58+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,website
F-H21G2M7ABERX,00dfd282f122df0b,0221fe9cde7dd41a,France,FR,fr-FR,2026-08-12T23:05:26+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé.",desktop,customer_service
F-I2SZ4VPANXNN,5cef663badda8074,66e9f3e9f5dd5933,United Kingdom,GB,en-GB,2026-08-12T17:00:38+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",mobile,customer_service
F-FL813L14QJ4E,99d05ac094031304,3f744161216d029b,France,FR,fr-FR,2026-08-12T23:34:54+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. J'utilise surtout l'application mobile pour commander.",tablet,website
F-RV8GWT22PKMN,f7995909cc9306d9,6983c2477de194ab,France,FR,fr-FR,2026-08-13T09:22:18+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-LV98S4C5DEGF,72d62183a420fe7c,9f3f8abd15f5de2e,France,FR,fr-FR,2026-08-12T17:54:06+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",desktop,mobile_app
F-UIANFRDG6R3X,2a1716ad3200073e,f2565e9c5ab94b4d,France,FR,fr-FR,2026-08-12T22:12:16+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-GSLS1UHKB5PD,c4660e6444a5c4af,3f37ccb38d54d941,United Kingdom,GB,en-GB,2026-08-12T15:35:49+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,mobile_app
F-6RTBHZUXCL3Z,764797d23658e864,85bedf396c27dc91,United Kingdom,GB,en-GB,2026-08-12T21:00:43+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",desktop,website
F-T0GVGFP90QI9,f26aee788e751389,f5c579ebe543ab14,United Kingdom,GB,en-GB,2026-08-13T09:49:00+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,customer_service
F-RM953MLR2IUE,420dcd654ec9f801,3763a5a5ddcddf43,United Kingdom,GB,en-GB,2026-08-12T22:37:50+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",mobile,website
F-C77MYV7F0H24,e854bad92ce8c619,d9c0ff2474005df5,United Kingdom,GB,en-GB,2026-08-13T04:41:43+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up. This is the second order I have placed this month.,desktop,website
F-XASXH0TA1HEK,19f24d57fff42451,e61cb9b5e4af3a70,France,FR,fr-FR,2026-08-12T22:45:57+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,customer_service
F-F3HVGK2CVBA6,b004153996c6739e,371621229454e898,United Kingdom,GB,en-GB,2026-08-12T18:03:26+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,mobile_app
F-7ZFXJEP5MBK8,e02830ef76b54f7e,906f52f1fb10cc57,United Kingdom,GB,en-GB,2026-08-12T17:40:46+00:00,search_relevance,4,The search function understands what I type and returns great matches.,tablet,customer_service
F-N3A8C8Z1ZIEF,8796b631c8d47cbf,5b77b4447245e20b,France,FR,fr-FR,2026-08-13T01:24:13+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,customer_service
F-WS9LX6WJ4EZ0,c3731af0d37e5857,e03c38ba34024f32,France,FR,fr-FR,2026-08-13T11:51:51+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant.",mobile,website
F-QBXGNL9L4QC1,a215942a841bad67,7c4124fe9a5a0d0b,France,FR,fr-FR,2026-08-12T14:05:22+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,tablet,customer_service
F-QUWQQJ0MCH3U,a05570dedd958f23,449c65230522f551,Germany,DE,de-DE,2026-08-12T23:47:34+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",mobile,website
F-92YORF4J54J2,337caee4eac3575a,abc797aa1d52be47,United Kingdom,GB,en-GB,2026-08-12T18:21:51+00:00,product_recommendations,1,The recommendations are always the same items I already viewed. I would recommend the store to friends and family.,tablet,mobile_app
F-TELDE0AZOC0W,ae7a5b50bb7d8cce,3ff3c6815a6e3990,United Kingdom,GB,en-GB,2026-08-13T00:20:01+00:00,checkout_flow,2,The checkout flow is too long and I almost abandoned the order.,tablet,website
F-KCO60O2LPGF4,c86123d0264cc8f1,72c8f5421de7e287,Germany,DE,de-DE,2026-08-13T04:18:44+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,customer_service
F-8753I1DFQ5QA,c71fce98dbd342be,5b9aca2193b7e394,United Kingdom,GB,en-GB,2026-08-13T12:39:39+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",desktop,website
F-UE81BFJYDQP7,ba7c6fe54413da93,ea1353870cc8d57d,France,FR,fr-FR,2026-08-13T06:56:24+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,tablet,customer_service
F-XHX48G9G02II,7ebf89b15a5800a4,571877cff02315e0,United Kingdom,GB,en-GB,2026-08-12T13:48:39+00:00,after_sales_support,3,Support answered my query but it took two days.,mobile,website
F-DRTWAJG5L3VE,55514cb24b7ac019,768a732b107e57b5,Germany,DE,de-DE,2026-08-13T09:06:22+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,website
F-DVYWHQW7UDBD,b9d93ed1b5eb291b,5f3b269f621b13d5,United Kingdom,GB,en-GB,2026-08-12T13:49:52+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all.,mobile,mobile_app
F-MT2MLDURR5X6,d6c167254092daea,5caa8512ce39d38a,France,FR,fr-FR,2026-08-13T01:41:01+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,website
F-3078ZSV0IFUN,21a4c9d53ffe8575,c8fcbbd4f37bbfa6,United Kingdom,GB,en-GB,2026-08-13T04:41:39+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,desktop,website
F-8FHFCW6B72OJ,b1590ec9b3c0f40a,d6da6a9946885414,France,FR,fr-FR,2026-08-13T03:07:27+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",desktop,website
F-KGJZ9QACHTAD,3bb7b90871a475b7,74cc69620002aedf,France,FR,fr-FR,2026-08-13T00:30:10+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien. J'utilise surtout l'application mobile pour commander.,tablet,mobile_app
F-HYTJ54O7FZQH,fc225fdeca4f283a,789b5f0741e57d3b,United Kingdom,GB,en-GB,2026-08-12T20:17:16+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,mobile,mobile_app
F-E4ZJBC06ZU0E,9ae5202bce377708,cb781bc850ef2b1e,United Kingdom,GB,en-GB,2026-08-13T07:56:38+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,customer_service
F-TZIAXL4V66M3,42d7bdc000b72208,74a0a57f393992f8,France,FR,fr-FR,2026-08-13T10:14:28+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-R1CWUGKMPV85,878b672ee63fcc26,cd725be24caea2d7,France,FR,fr-FR,2026-08-13T04:19:23+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",desktop,mobile_app
F-Y2D3DXW6A9KO,deb4fd776aea6ea6,3b6fbc4a207ff527,France,FR,fr-FR,2026-08-13T09:25:50+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,desktop,customer_service
F-N9TU2X8VGO5C,aecbb0862cd9b7f3,1d745e275ac3a475,France,FR,fr-FR,2026-08-13T00:52:26+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,desktop,mobile_app
F-ZCTP17PAJUZP,2672730ce2a9d22e,404a3179c698a460,France,FR,fr-FR,2026-08-13T11:52:03+00:00,page_load_speed,1,"Le chargement est vraiment lent, les images arrivent trop tard.",mobile,customer_service
F-GGD6XLGJU22Z,9eba0afb8c32fbe5,216bd9591d25c514,Germany,DE,de-DE,2026-08-12T21:49:25+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-NA5OQNV0TSP5,71cd9a8b058437a2,917f2a01c3dd21ce,United Kingdom,GB,en-GB,2026-08-12T19:18:30+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,tablet,website
F-BUWONLK6MN1M,bc8eb249f8ce1caf,b7676f9031fd1fb8,Germany,DE,de-DE,2026-08-13T05:28:54+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-FGN5UXYW82JV,910262892f55c557,3c4f4110118a4b18,France,FR,fr-FR,2026-08-13T02:21:08+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,website
F-R1G7E8MEGV2C,817a2f5d7d9e2802,c7551b6fe7d8eed3,Germany,DE,de-DE,2026-08-13T01:43:05+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-DZAK26HOM5KM,6c601bda115725dc,edec965fab7f3719,Germany,DE,de-DE,2026-08-13T00:17:03+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,mobile_app
F-QHIKQUFUX8FY,30dbdbcdb3a42828,bff2e61f84fb22aa,Germany,DE,de-DE,2026-08-12T21:13:30+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,mobile_app
F-2CVVHTX9NZAE,6d27abce1a532f17,c2f09719063642cd,France,FR,fr-FR,2026-08-13T04:19:01+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,mobile_app
F-T9DAIJGZN6B6,a31cc5bde3a3dc90,d43ed9a1399f3eda,France,FR,fr-FR,2026-08-13T03:05:50+00:00,search_relevance,3,"La recherche est correcte, sans plus.",mobile,website
F-9T22YU3E1IKH,0f1afae9a9dbc646,d59428debad7fb44,United Kingdom,GB,en-GB,2026-08-12T16:49:25+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,desktop,website
F-WZP5YP9GKV1M,248ae32ede888137,dd253ec30e75d488,United Kingdom,GB,en-GB,2026-08-13T01:53:38+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time. This is the second order I have placed this month.",tablet,customer_service
F-YDQO6J13434C,3f47c19928faab35,3c69c71effc01e00,Germany,DE,de-DE,2026-08-13T03:48:45+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,mobile_app
F-3OX3VSQLWU3Q,15b698d4d1395fed,a00384733830d8b2,Germany,DE,de-DE,2026-08-12T14:40:04+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-1K2W3HT6ZXXV,802f6ff6c9277cda,70064f7021d83e1f,France,FR,fr-FR,2026-08-12T18:27:19+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. J'utilise surtout l'application mobile pour commander.,tablet,mobile_app
F-WX7UTNYJSZDY,99ea6f898b839d42,5fefe794a2fdf894,Germany,DE,de-DE,2026-08-13T01:27:12+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",mobile,mobile_app
F-OAUBFQ8WQI8L,6253acdf156087de,9e1ae30efa81856c,United Kingdom,GB,en-GB,2026-08-13T01:58:20+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up. The mobile app is my preferred way to order.,desktop,mobile_app
F-65CC3809MTII,0b7aed1e174d8396,981e277a82333dab,Germany,DE,de-DE,2026-08-12T18:11:12+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-A5KC9LYQ8PC6,b95f80751a468a7d,3e18ee00d5cb1f6f,United Kingdom,GB,en-GB,2026-08-12T16:34:18+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,website
F-VV27VP2MATZ4,93c964b5c1135e56,ccdb13012bbec6cb,France,FR,fr-FR,2026-08-13T00:39:26+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-Z8M7DYHTY40X,df33dadfde8b08f2,e13b4cff6ceb96e7,Germany,DE,de-DE,2026-08-13T11:01:58+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,website
F-C0AVTWTPNBP5,f07c3b79934dd5ea,60fa218c6b4b54eb,Germany,DE,de-DE,2026-08-13T07:35:21+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",mobile,mobile_app
F-H3J8G23FOZ8M,01d04edebe245fbf,752be28aab6a8238,United Kingdom,GB,en-GB,2026-08-13T11:34:37+00:00,delivery_experience,1,Tracking never updated and the parcel was left in the rain.,tablet,website
F-4N4B972DDXST,79ca938a9f8e3c66,06d222930c18f65d,Germany,DE,de-DE,2026-08-13T02:14:29+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-OWU1O8KN28UX,4aca8da20b6de788,e3245171d736fe38,United Kingdom,GB,en-GB,2026-08-13T05:30:15+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. I would recommend the store to friends and family.,tablet,customer_service
F-HP0X19N970FN,4192ea362c996ced,d1d94abc66e1af24,France,FR,fr-FR,2026-08-13T04:19:18+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé.",desktop,customer_service
F-IB1PQB0JCZJY,f46defa6c944121e,f78b6d27d8f78db5,France,FR,fr-FR,2026-08-12T14:55:48+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,mobile,mobile_app
F-IIYFJAQOKNLS,3a8d2032dbca94fc,905dc2debd21ea21,France,FR,fr-FR,2026-08-12T14:21:40+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",mobile,customer_service
F-X4ZNDUYF0H8Y,203c49d44c69aa2d,e14ed42694ef97bb,United Kingdom,GB,en-GB,2026-08-12T22:00:27+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I use the site a few times a week on my phone.",tablet,customer_service
F-8G9TF5X2JW6Z,4dedcfc738c2a19a,6884f433eeb4d969,Germany,DE,de-DE,2026-08-13T12:36:39+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-PTAB8WSAQFKH,1fe545f5db7cf02d,7d17f2f1bdb36533,France,FR,fr-FR,2026-08-13T05:39:52+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-8UK7ZEMYO0M9,d13e675d26197895,d5a841e1babb2d44,Germany,DE,de-DE,2026-08-13T04:41:03+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,customer_service
F-2T467HIP9R2D,b025d99f5a18780a,bc458cc9176b3e0f,France,FR,fr-FR,2026-08-13T04:32:10+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",mobile,mobile_app
F-UJVKASDO7H2H,b8ab51f6c02679b6,b75de5d1f20404c1,United Kingdom,GB,en-GB,2026-08-12T22:08:35+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. The mobile app is my preferred way to order.",mobile,customer_service
F-A4LFZPGLPLDG,064c41f136a5f0b9,82ec446c78894f01,United Kingdom,GB,en-GB,2026-08-12T22:22:02+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",tablet,mobile_app
F-7U4XZYKUMQ58,1a67c821a3d989ee,321e6c98541b8cd9,France,FR,fr-FR,2026-08-13T12:47:32+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-DOP59LB28GSO,f8593592898a7b4d,f0e989df9b29095d,France,FR,fr-FR,2026-08-12T23:19:13+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-9U5TRG2AVBGD,9c672e209c28ff1d,1c5a7b38d5ac5aa3,France,FR,fr-FR,2026-08-13T12:26:23+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,mobile,customer_service
F-K8THTVC0NQRY,54aa5ffb1f1c5634,216e734b8669df30,Germany,DE,de-DE,2026-08-13T04:17:33+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-HL46PPHEK8QB,90a61bbeb060a44d,66929024871c7945,France,FR,fr-FR,2026-08-12T18:31:48+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. J'utilise surtout l'application mobile pour commander.,mobile,mobile_app
F-PDJL767FZEOR,3ca3b01d90c76581,f5eb042f70134952,France,FR,fr-FR,2026-08-13T03:44:22+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. J'utilise surtout l'application mobile pour commander.",desktop,customer_service
F-E8X6V12YVCI1,c844826b810ee011,58fe6045e436fddb,Germany,DE,de-DE,2026-08-12T21:06:14+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-CIKEDTT1PUNL,b78e12b82eb2c675,f60be9c034102103,France,FR,fr-FR,2026-08-12T21:19:38+00:00,checkout_flow,1,"Le processus de commande est trop long, j'ai failli abandonner.",desktop,website
F-5M38MVY38C2C,3c13c3ab643c188c,bf523a12aaef3639,United Kingdom,GB,en-GB,2026-08-12T20:06:00+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",mobile,mobile_app
F-3SRV2YWX52WN,1539e66c30d5f7e1,420a15aec8a3e36d,France,FR,fr-FR,2026-08-13T01:10:06+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",tablet,customer_service
F-IL20SGI79IKL,4799d7d7b84083a4,c832afffddf30a23,United Kingdom,GB,en-GB,2026-08-13T04:29:09+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-3KO0RT1LO5LF,785e013102a43097,7de5f70edec2f5fe,Germany,DE,de-DE,2026-08-13T06:33:48+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,customer_service
F-LS91SDWKZ00S,9508371883358d9c,7e8527ce916e3a36,France,FR,fr-FR,2026-08-13T11:58:17+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",desktop,mobile_app
F-KK4YRF0KB1SD,5d932c61d019483d,0bda782c0d2fd34d,United Kingdom,GB,en-GB,2026-08-12T21:44:55+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,website
F-OB05Y8PJE7Y8,1a862fde1156183b,f5c1fbdc007a23b2,United Kingdom,GB,en-GB,2026-08-13T05:13:21+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,website
F-A9114YVKDEOZ,6a472c6dd5511982,b66c1d9a5753c0b6,Germany,DE,de-DE,2026-08-13T11:28:09+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-E45ZGT5AGYFH,ba090ff356a09201,c860cf5f81d8ee2e,France,FR,fr-FR,2026-08-12T18:41:36+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",mobile,mobile_app
F-HL6RAFI09ZYS,a47e4dadce4d4c63,dc9aa96a7b6c984f,Germany,DE,de-DE,2026-08-12T20:55:34+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,website
F-XJQZJP575JZX,7523b00918a1e6d9,08dbdc31018173bc,Germany,DE,de-DE,2026-08-12T21:34:14+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,mobile_app
F-IAJ5ZWJLTNH3,1520d0276bcbb773,c16afd9010fcffa1,Germany,DE,de-DE,2026-08-12T17:24:26+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,mobile_app
F-O2KX16U4AUHG,aab38e44376e0390,1442d96d8de5405c,France,FR,fr-FR,2026-08-13T03:41:54+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. J'utilise surtout l'application mobile pour commander.,tablet,website
F-NHDE03YK2TQV,7673ae5b2d997644,bd7d8b9010d7f43f,United Kingdom,GB,en-GB,2026-08-12T16:04:48+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",mobile,website
F-E7P2M2Y0SKTG,fc99755dc0a11950,c91ea165e7dd31df,France,FR,fr-FR,2026-08-12T20:13:18+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",tablet,website
F-90W4N7BQI0BX,ee439bb57ab95a97,31fb533f355d04da,United Kingdom,GB,en-GB,2026-08-12T22:42:15+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,mobile_app
F-B4F7M0UWNQ1E,6787e74da8ecabab,d79d7fd999f51816,United Kingdom,GB,en-GB,2026-08-12T23:48:10+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain. I mainly shop during the weekend sales.,mobile,mobile_app
F-7SVWWZXLYCOS,062340a2c43f199f,8df6197ac0e78174,United Kingdom,GB,en-GB,2026-08-12T15:00:52+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,mobile_app
F-K92B8GCLQC3S,1638581c02fee69a,05feacc1fa1fe356,France,FR,fr-FR,2026-08-12T23:10:30+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. C'est ma deuxième commande ce mois-ci.",desktop,website
F-6QT47IAU3JTG,b31181ea7aab4737,dfb268c0c1cab1d0,France,FR,fr-FR,2026-08-12T15:03:31+00:00,search_relevance,3,"La recherche est correcte, sans plus.",mobile,website
F-0BMHUU1XQSPY,f1adbba3d46837a8,50024247ff10add1,Germany,DE,de-DE,2026-08-12T20:10:21+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-X3JFZVWQLEP2,10c39c487530283d,4fab160235eda90a,Germany,DE,de-DE,2026-08-12T17:32:31+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,mobile,website
F-GTZ01BQLEAMK,b75722a46fae1fbf,867fc933e4f2a4a1,France,FR,fr-FR,2026-08-12T21:14:21+00:00,delivery_experience,1,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,mobile,website
F-2NS8G3YKK15F,cd5c1bdae12f7e4b,8af013342cb9de38,France,FR,fr-FR,2026-08-13T04:59:47+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,website
F-J90P3618P472,84d73ba171694014,b2209facd6d1f4b5,France,FR,fr-FR,2026-08-13T13:35:13+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois. Je recommande volontiers cette boutique à mes proches.,mobile,mobile_app
F-Z0AW7EDGV6B4,0d65b155b0b315b8,2b5f940c54bc724a,France,FR,fr-FR,2026-08-13T09:01:14+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. Je commande sur le site plusieurs fois par semaine.,mobile,customer_service
F-S5COJ7OZNIOZ,82222316f102664d,b35f87641e7a52e6,France,FR,fr-FR,2026-08-13T08:14:27+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-LBA9L10D5WB6,0839644f35f1d77c,09fa53e779a5fca7,United Kingdom,GB,en-GB,2026-08-12T15:38:56+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items. I would recommend the store to friends and family.",tablet,mobile_app
F-VHQ9YDTQ19NW,5bb0747dc4ee840f,93920fa4a6da28f4,France,FR,fr-FR,2026-08-13T03:34:55+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-VOB7K1WZFJFV,de50d6d7f0804501,56976841fda52ada,United Kingdom,GB,en-GB,2026-08-13T01:42:33+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. This is the second order I have placed this month.",tablet,customer_service
F-FUXGFPSPE1F8,e50490848a216292,5f0a5b75d1ed730c,United Kingdom,GB,en-GB,2026-08-13T06:20:27+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,customer_service
F-140RBPRM2QYH,0a9b219712873a0f,b5c966da6b752967,France,FR,fr-FR,2026-08-13T04:48:41+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",desktop,customer_service
F-4H6BGB19OD6Z,890c19137d54c438,b9806a03f7a249f2,United Kingdom,GB,en-GB,2026-08-12T16:45:12+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,mobile_app
F-K6K6P9VR45FZ,847b1e8ca1a01f11,0773342e0adc33a1,France,FR,fr-FR,2026-08-13T12:50:42+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,website
F-ZCZDWZNZ7U1P,d4344052c20e1822,830fcf7fae252402,United Kingdom,GB,en-GB,2026-08-13T08:37:17+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,mobile_app
F-2L4679PX6L38,fb41e81798b1ee79,4db63d4210e575bc,France,FR,fr-FR,2026-08-12T14:22:29+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,website
F-JHJIYHRCK1Z3,74b16fc2244bc6bb,ea4ee472ac9551bc,United Kingdom,GB,en-GB,2026-08-13T02:50:52+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",desktop,mobile_app
F-NZHUJU79K2D2,05d46e5bd89da1e5,4d0a1be8137359f2,France,FR,fr-FR,2026-08-12T21:00:11+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-MQBFBNAV4UZV,604f73ab07037f5a,2e28222f2b951723,France,FR,fr-FR,2026-08-13T03:33:46+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,customer_service
F-9QILIR5VX0UA,1123836e659c2ccb,7232c94d92490a73,United Kingdom,GB,en-GB,2026-08-12T21:42:26+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",desktop,website
F-L1WDONQNMUOT,4827789846a937b3,3ff6695f22ac37ab,France,FR,fr-FR,2026-08-12T16:26:15+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. Je commande sur le site plusieurs fois par semaine.,tablet,website
F-FV4B05STS954,7832475aa3cb674e,4626a5940b92f38d,Germany,DE,de-DE,2026-08-12T14:45:58+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,mobile_app
F-7XVR8HMZC3SL,66a6570e81c73eb1,fbf5afb69fc9e8ad,France,FR,fr-FR,2026-08-12T15:14:58+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. C'est ma deuxième commande ce mois-ci.,desktop,customer_service
F-9V1SOJ99C8VJ,a29aa97e057d7f3c,a5a2ebf4a0b441fa,Germany,DE,de-DE,2026-08-12T23:01:35+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,website
F-LFIDCM8KMWJ7,9fb811b9ed2f832a,4d7f09a0fe214422,France,FR,fr-FR,2026-08-13T00:00:00+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,website
F-27F6CCLZ9GW5,ac076772abb43f25,150cbec100bf4c9a,France,FR,fr-FR,2026-08-12T15:10:47+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,website
F-02HEH2TCDAQ5,fd1f3636e406dee9,78c3e247996711df,France,FR,fr-FR,2026-08-12T18:28:46+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",mobile,customer_service
F-29O57VMFDJX6,687c0b170654fa17,be7ed5cb95f6a6dc,United Kingdom,GB,en-GB,2026-08-12T23:22:06+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. This is the second order I have placed this month.",desktop,customer_service
F-F6UXPXQQDGOO,edffa24d9bbef9ad,776ef8d21b05ed05,France,FR,fr-FR,2026-08-13T07:23:13+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-B07IOCJIC6N9,0426cae07f2659b8,8ae1f655b61abce3,France,FR,fr-FR,2026-08-12T21:08:23+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,website
F-HFTL1BXYUKB7,e81cf0889ed670e4,94b0270759b7f65e,Germany,DE,de-DE,2026-08-12T22:02:50+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-VFF9XXKXE56A,030f0b8d17b59971,fd6ef5a2753aecbf,United Kingdom,GB,en-GB,2026-08-13T07:41:48+00:00,search_relevance,5,The search function understands what I type and returns great matches.,desktop,customer_service
F-YA62067HIEOR,39541ddf339ba5ca,a7c052964646de70,United Kingdom,GB,en-GB,2026-08-13T01:21:40+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",mobile,website
F-QH7PQQ3IB68I,53475459db655324,0810e5962ded51f2,France,FR,fr-FR,2026-08-12T14:25:28+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,mobile,website
F-L36IQ784SD1U,6270bac8f2408b3b,04cf43fd949e233b,Germany,DE,de-DE,2026-08-13T02:57:10+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,customer_service
F-9EH1WB30W2E8,1fa74c1abcef9695,e6961e5a868a5856,France,FR,fr-FR,2026-08-13T03:59:17+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-KT429JO1SO1D,e4e15d1ec36d6acc,7aec23e6c8fcc1a9,France,FR,fr-FR,2026-08-12T14:55:20+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,mobile_app
F-WY99D693CXCQ,123aa1f2872d9972,cc626ab2f82abdfb,France,FR,fr-FR,2026-08-13T03:11:10+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,customer_service
F-T5VX3XYMUES6,aae3b775ecf138b1,2ba93afc3b4ba44d,United Kingdom,GB,en-GB,2026-08-12T18:54:53+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I use the site a few times a week on my phone.",tablet,customer_service
F-8PV9ZG3LQR8R,ee296120ddcac499,ac80817dc9f72e3d,Germany,DE,de-DE,2026-08-13T00:57:00+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,mobile_app
F-QOM60KGIDYQ7,1c772c71d444171b,b91a5cc46ad4ab39,United Kingdom,GB,en-GB,2026-08-12T21:56:56+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-TAGBZ7DKHSO0,c647b00be4978354,6ee11b2b602283a0,United Kingdom,GB,en-GB,2026-08-12T17:48:51+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,desktop,mobile_app
F-RZN0LYIA46E0,d432dccf941ab96c,fbbec8c1200bf64e,Germany,DE,de-DE,2026-08-13T00:11:59+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-5TZB7A9374NP,e125e67f507c4c23,0bac4f5f5fb9d4ba,United Kingdom,GB,en-GB,2026-08-12T23:41:23+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I would recommend the store to friends and family.",tablet,customer_service
F-DWYAITDRE6Y1,b3d6ee9187e2d1ea,bf6083ec09f15973,United Kingdom,GB,en-GB,2026-08-12T15:23:27+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,mobile,website
F-YZ7EA1WOSDQ7,49aeb9c7721ef18e,127fe8f04255f45b,United Kingdom,GB,en-GB,2026-08-13T00:39:03+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,mobile_app
F-ZJTZMKWSMJHL,9ab922d6c06307a7,5f85bb85ce0ad404,France,FR,fr-FR,2026-08-13T08:24:08+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-L5LHKXXRPD74,d337f518113dc228,a7839d33bc1d0afa,United Kingdom,GB,en-GB,2026-08-13T06:20:27+00:00,search_relevance,1,"Search relevance is poor, none of the results matched my query.",mobile,website
F-EH4TQVMTFZ1B,e7aec1b65c803d26,60381577c0ef35d0,United Kingdom,GB,en-GB,2026-08-13T03:11:18+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,mobile,mobile_app
F-LRZIWK934QCV,4a04e1509f5e6824,8f7a83270786f034,France,FR,fr-FR,2026-08-12T21:27:35+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-PCNYQRU676U3,d2e37333a068bc47,1ed265062b1e8923,France,FR,fr-FR,2026-08-13T01:02:32+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",desktop,mobile_app
F-CCUCPNGN5L8L,9a8fef3b6ac635ba,af584b4a8122c910,Germany,DE,de-DE,2026-08-12T21:28:40+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,website
F-FM6EJKM3657E,bcc28e30f9a66077,8118097aa4ce74e7,United Kingdom,GB,en-GB,2026-08-13T02:55:37+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. I use the site a few times a week on my phone.,tablet,customer_service
F-SYCAJ6EIJ9S7,c52b722d00309a4a,bfccda54b0124162,Germany,DE,de-DE,2026-08-13T05:45:19+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,mobile_app
F-HW0D4E8PFOM9,abf81c67d029e558,6113dd78164b466a,Germany,DE,de-DE,2026-08-12T17:42:35+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-E71S033SG142,2dfadae445351774,9c679b9d4d916d7f,Germany,DE,de-DE,2026-08-12T18:18:46+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-IDLB1V0P6QE1,e81a035379f26f1c,0b36f677356b9516,France,FR,fr-FR,2026-08-12T19:25:33+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",desktop,customer_service
F-QW2GOPOYJICS,c58f6a5a88627a14,9cfcf8cce2e86861,Germany,DE,de-DE,2026-08-13T02:11:29+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-VLNGXMR7K4SW,449433cd800ab804,5196b42aeefae3fa,Germany,DE,de-DE,2026-08-13T12:46:09+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen.,tablet,website
F-TC97PC9Q6MHR,8820647ce2dde5ec,21c3a74128896f36,France,FR,fr-FR,2026-08-12T19:26:58+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,customer_service
F-A82WTG7ARVPL,5b05701644ff6eec,749646d363309ecb,France,FR,fr-FR,2026-08-13T02:10:07+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,website
F-8RYIYYYFLXS4,2baacc0247c6e39f,c05db2a6dc1a3547,France,FR,fr-FR,2026-08-13T13:08:37+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-VCBMHEBNG28R,2cbe01653af99568,dcfb395e49b2c942,Germany,DE,de-DE,2026-08-13T12:21:10+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",tablet,website
F-9SE839A5OFBP,b2f2b12f22c2cde1,d4c0a92848f61f1c,Germany,DE,de-DE,2026-08-12T14:45:11+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,mobile_app
F-3IFK8HJ4LPTW,03d2adecb65dead8,a0fac10fe18b5798,Germany,DE,de-DE,2026-08-13T11:01:18+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-YTOT40A53E84,d4962093ca5b2ef1,9c959a3ec4d55474,United Kingdom,GB,en-GB,2026-08-13T12:12:31+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,customer_service
F-1F39UUQ3KO5B,ad5e3159178fee70,27aff2906977f245,Germany,DE,de-DE,2026-08-13T09:24:24+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,website
F-TBLJ4KTS0ZH1,a47aff9d98a0105c,e19558fb4f750ec0,Germany,DE,de-DE,2026-08-13T02:37:39+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,mobile_app
F-R3S9XB5XQQ52,c4e990cc6256b4d5,924c26d8551dddb7,Germany,DE,de-DE,2026-08-12T18:33:31+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",mobile,website
F-GAFU3TMD3UNG,2d055e180e59fe3b,02c0ef6ae73ff8ce,United Kingdom,GB,en-GB,2026-08-13T11:04:38+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,desktop,website
F-3C5UXKCAVCBX,1c3e9a72fd792e35,57bce32a8007b016,France,FR,fr-FR,2026-08-12T23:02:23+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois. C'est ma deuxième commande ce mois-ci.,tablet,website
F-M1WTONLGRQY6,66b4d657a75cae58,28304a6f9c7e6eb7,Germany,DE,de-DE,2026-08-13T01:03:39+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,mobile_app
F-0EFAZBKKBLS0,bbf8ccb8337067f6,19cf1cfd3d152eba,United Kingdom,GB,en-GB,2026-08-13T01:48:52+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",mobile,mobile_app
F-REGB5Y0WN0CK,9cc69f72be324a89,d753d35b30137a65,Germany,DE,de-DE,2026-08-13T10:07:07+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",tablet,website
F-8NIJ32I24Z8W,8f4170aa3d73682c,edeff74758372af5,Germany,DE,de-DE,2026-08-12T14:29:54+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-4W28OXYU5AAK,3466be9732b78257,e6d02b7b56aafcba,France,FR,fr-FR,2026-08-13T03:43:19+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,website
F-H0HQCXF6KZIH,acf222dc0107fc6b,16bdf14f78c779f5,France,FR,fr-FR,2026-08-13T11:02:38+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-LTUAHHGSI17A,dc7b57ca9f41721d,e1cd02607c6e6fc7,United Kingdom,GB,en-GB,2026-08-13T08:05:06+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,customer_service
F-0XXJFA6QWXEM,5e178e278706b144,c9723673a2e58aa6,Germany,DE,de-DE,2026-08-12T15:55:37+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-AN137O2CTY2C,81e8858cb97c332f,5da2f5e87a3fbcff,Germany,DE,de-DE,2026-08-12T16:09:25+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-DC1ALJ0J12OD,709f8f745cbac0a9,24326ec0bd8fd46a,Germany,DE,de-DE,2026-08-12T14:52:52+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,mobile_app
F-TPEJRBC8PKF3,698c130c1f8dd896,e784b1022b99bac9,Germany,DE,de-DE,2026-08-12T15:26:11+00:00,search_relevance,1,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,customer_service
F-409GWV260ODB,5bd2e5498bae7c3c,12c558157a7f402c,Germany,DE,de-DE,2026-08-13T09:40:45+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,website
F-KBJUO0AJ8I01,7b0531a1d56e159e,f3c52f7e0ad3a3da,France,FR,fr-FR,2026-08-12T20:17:58+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-QR9NI88QKRZL,953c18a4561e802a,27915c8cb27e5ec3,France,FR,fr-FR,2026-08-13T04:20:48+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,tablet,website
F-03TQUZ0DISZG,b3c887e6e77fb0e3,6edcbcb9cbc14d15,Germany,DE,de-DE,2026-08-12T17:06:10+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Das ist meine zweite Bestellung in diesem Monat.,desktop,mobile_app
F-50NNEHWABDK0,14a3f9f9b4dd7fe7,97c4441cae52a92e,France,FR,fr-FR,2026-08-13T04:36:11+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,customer_service
F-L1SUUGQ0PQ8K,b2b724268471dcff,0bd32cecab5a0f20,United Kingdom,GB,en-GB,2026-08-12T16:09:09+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,customer_service
F-2O2QRKK1LBB1,c076dd6674a962f3,9e5ffd83c3eb9a3a,France,FR,fr-FR,2026-08-12T23:18:07+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",mobile,website
F-UP4XNOQQENNA,d0bbaa20337a324d,258563755fcff7ed,Germany,DE,de-DE,2026-08-13T07:42:03+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,mobile_app
F-6JWZU3BYXTXC,6c7246cc24893067,427b218ff2ad323e,Germany,DE,de-DE,2026-08-13T08:46:44+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-1V5Q8N72QWIC,bbb2629274bbafe8,7c6656a9b3f106d3,France,FR,fr-FR,2026-08-13T08:18:01+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,customer_service
F-WXK5420H2JNG,39ccb0e5e3bc73e0,cb56205c0a9a7919,France,FR,fr-FR,2026-08-13T07:26:53+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-HY9FOYUN6VH0,ab5aa41de38e5b3e,8fb303bcc63c9adf,France,FR,fr-FR,2026-08-13T02:29:37+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-D8T1DOZ8V6WH,ae6242419ac368d6,94957e075f4e8251,Germany,DE,de-DE,2026-08-13T05:55:49+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,tablet,mobile_app
F-P7U5OZRDFE93,7176939ae7198d86,c66fdfb24dac371a,United Kingdom,GB,en-GB,2026-08-12T21:27:26+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. This is the second order I have placed this month.,tablet,website
F-R9TDDDTOOEA9,c627455dbf578193,d6921e91d1756c4f,United Kingdom,GB,en-GB,2026-08-13T05:22:23+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I use the site a few times a week on my phone.,desktop,mobile_app
F-PHJUGBWLKUJS,835fe285f5cebe4e,399d150aa2bc6dfe,Germany,DE,de-DE,2026-08-13T00:54:17+00:00,checkout_flow,1,Ich musste meine Kartendaten dreimal eingeben. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,customer_service
F-TCOMTILTUL01,debcd0e541bd389c,97c02145fd4cbc79,Germany,DE,de-DE,2026-08-12T23:54:30+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",tablet,mobile_app
F-BP7HWRLGLZH6,e799021e5c737d5a,884287e1b3464df3,France,FR,fr-FR,2026-08-13T06:03:51+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-Y12YXBX8O4H8,eefba203afe8fe79,a95215115bfb9dae,Germany,DE,de-DE,2026-08-12T23:11:48+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,website
F-IYQDH9P9VPMM,704d77fef82c7761,b38aa85cb2284ab1,France,FR,fr-FR,2026-08-13T00:43:56+00:00,after_sales_support,2,"Le service après-vente est inutile, personne ne répond à mes e-mails.",tablet,mobile_app
F-CCG0Y3J3PL29,4ebff4b3a7a47296,311776563b36ed33,France,FR,fr-FR,2026-08-13T10:10:11+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,website
F-XT6LATP5IWNZ,1de45aea0b7b2dbe,d7bc372f8e329f3f,Germany,DE,de-DE,2026-08-13T00:34:57+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-AF1DROKOJC02,f313d1a27539b8ae,c42d5fe787cab1ad,Germany,DE,de-DE,2026-08-12T16:01:29+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",desktop,mobile_app
F-Y7C4WEUG2AU7,8aa4a8219d5028d8,784118ec83b9f6d1,France,FR,fr-FR,2026-08-13T08:27:17+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,website
F-CTM0E623SRI9,9a2414084cf640de,cf9d9c5f31de53c0,Germany,DE,de-DE,2026-08-12T19:44:07+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,mobile_app
F-5EJ6LXK4F6L5,a31f9db1941ff522,153acef98888b2d2,France,FR,fr-FR,2026-08-13T02:28:43+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,website
F-Z37PQHS6CH59,4bd99bba495d2bc1,b368856991446e5f,France,FR,fr-FR,2026-08-12T21:33:15+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes. Je commande sur le site plusieurs fois par semaine.,desktop,mobile_app
F-WAZ33OJYTJTO,a2f3028ed9e8fbaa,09d9e9b950329a26,Germany,DE,de-DE,2026-08-13T04:47:34+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,customer_service
F-ZPLIC3XK6QPB,1f0739be2ffd4769,7fa53c7f2029aa67,Germany,DE,de-DE,2026-08-12T16:48:12+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-CWDYYME7GCJJ,fe7210b3bf0c63f8,708bc47a2ff4eb7f,United Kingdom,GB,en-GB,2026-08-12T20:13:47+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone.,mobile,customer_service
F-RYU7011V5UI2,32d9433ce9b06d69,7fff92e24f59a3f5,France,FR,fr-FR,2026-08-12T17:17:38+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,website
F-L37YG2A5C46M,df926af58dad9a57,8f7a476099dd6230,Germany,DE,de-DE,2026-08-13T04:49:40+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant. Das ist meine zweite Bestellung in diesem Monat.,desktop,mobile_app
F-K5JNFFRRQOW9,9e4362f2ccab7400,024574fb5969800a,Germany,DE,de-DE,2026-08-13T00:39:03+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,website
F-TYSOR69JK268,ec5f78d8e194b06b,c33055a596b47606,Germany,DE,de-DE,2026-08-12T16:21:40+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,mobile_app
F-OQEL56L2UKZ5,3662d217a264cc21,e6568533b3d28537,Germany,DE,de-DE,2026-08-12T23:20:24+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,mobile_app
F-3EIVA6HXWJHM,397aeded390378c3,110d76563cfcfb88,France,FR,fr-FR,2026-08-13T10:51:06+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-NHQZRACBYWL4,56c4de2a797c846b,b65ea9e6f688af19,United Kingdom,GB,en-GB,2026-08-13T10:00:20+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant. This is the second order I have placed this month.,desktop,mobile_app
F-EY03RXFG9MZU,2d8021bf7a04630f,66e696e46ef23f64,United Kingdom,GB,en-GB,2026-08-12T18:28:44+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,customer_service
F-X4GXES9K9U5W,7eb8cbe609befba4,8f822ad20d3645b2,France,FR,fr-FR,2026-08-12T17:00:24+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. Je commande sur le site plusieurs fois par semaine.,desktop,mobile_app
F-4ODJM96VX48F,71c44809b52951af,352cc5f2e2c4e675,United Kingdom,GB,en-GB,2026-08-12T19:47:10+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",mobile,customer_service
F-VHN648GG4HOI,910c7dc1fab5bef7,52c487d998b05ea4,France,FR,fr-FR,2026-08-13T05:58:50+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-TE91CC2SE5U2,a0d4a2dea90b01d9,dd7d4b8f46618e35,France,FR,fr-FR,2026-08-12T17:00:31+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,customer_service
F-VD9YL5EX8Q0G,c0c8538e85864b45,01816e8a06f16a94,France,FR,fr-FR,2026-08-13T11:48:13+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-NQBEG4EJ40O7,11a13b38a507d04c,285264cc376f51ac,Germany,DE,de-DE,2026-08-12T17:33:44+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,website
F-EOSW9QIK3W45,595d490492c49a72,6579c72b914ea66d,Germany,DE,de-DE,2026-08-12T22:16:14+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-66YWAEMBP3EY,06045c3441d6c5b9,2f04a3eab3007a7a,Germany,DE,de-DE,2026-08-13T07:09:35+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Das ist meine zweite Bestellung in diesem Monat.,mobile,mobile_app
F-DERD9RMUPZVQ,16246ba9873f905d,54fcf0d0ada55768,Germany,DE,de-DE,2026-08-12T17:36:43+00:00,search_relevance,1,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-7J8ECB8RQ6UD,5063f9474f1c2702,e2b3a28b5b51ebfb,Germany,DE,de-DE,2026-08-12T20:52:32+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,mobile,mobile_app
F-8TSWCKTOCUAE,62a3b0d67f21cbb7,c369ad27d774a5b0,Germany,DE,de-DE,2026-08-12T17:57:35+00:00,delivery_experience,1,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",mobile,mobile_app
F-NDNKGY8V9XBQ,4045b608790af3ab,f65d59fc2d9a1275,Germany,DE,de-DE,2026-08-13T07:51:09+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,customer_service
F-BBRROM8PAUB6,0870ad47a919661f,40d9f606a0ee3df0,France,FR,fr-FR,2026-08-13T08:44:38+00:00,checkout_flow,1,J'ai dû saisir mes coordonnées bancaires trois fois.,desktop,mobile_app
F-S3880GQFMUHZ,522e00e2c8436344,8a6a44656087d6b8,United Kingdom,GB,en-GB,2026-08-13T02:25:34+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly. I mainly shop during the weekend sales.",mobile,website
F-BQ6Z0BLWNQUY,be51afc7f96b83ea,8046b91bda20edb3,United Kingdom,GB,en-GB,2026-08-13T13:43:06+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",mobile,website
F-WG0S209Y0L38,6efbfbea8579dd89,d4d52c05ec89328a,France,FR,fr-FR,2026-08-12T14:48:09+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien. Je fais mes achats surtout pendant les ventes du week-end.,tablet,customer_service
F-R170ISOA5AH2,edfb5f7884602959,85247a8eefbb530d,United Kingdom,GB,en-GB,2026-08-12T23:23:12+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed. This is the second order I have placed this month.,tablet,website
F-LPJWQ369RQ1L,7a5f5e6e3b384c32,602919b377047a75,Germany,DE,de-DE,2026-08-12T17:01:50+00:00,page_load_speed,1,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät. Ich bestelle mehrmals pro Woche über die Website.",tablet,website
F-RIAA9J4PV9TU,62699604f4b95e6e,cb833d6a72540800,Germany,DE,de-DE,2026-08-13T10:24:24+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-6AGV3Z9SBCXL,b43a0e80bbaaebde,7c350221e4e67259,Germany,DE,de-DE,2026-08-13T10:17:03+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,customer_service
F-MFGNKS66L77J,50997b1f5f5049af,885de10aad732c06,France,FR,fr-FR,2026-08-13T04:05:16+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,mobile_app
F-DX7XC804M085,089bbf79c4ed98c4,db73d62c7ad8f96e,France,FR,fr-FR,2026-08-12T19:47:39+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt.,mobile,website
F-KPLO0RYLTL1E,9c603c8d3133aa33,08faf660cec272f4,Germany,DE,de-DE,2026-08-12T18:40:44+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-CPHNKMD7IFJL,d846e1ae5edccaca,e0766b228d97d127,France,FR,fr-FR,2026-08-13T13:18:18+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,customer_service
F-ZY9AD413IPAH,0fb5145ba8f679ee,b0a158642c869929,Germany,DE,de-DE,2026-08-12T15:54:16+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",mobile,website
F-6M6VFV1I4NKM,8906a64bc6dd73bb,b105479b32ee8870,United Kingdom,GB,en-GB,2026-08-12T19:50:47+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-QT682RS4R6YR,9a2d1ef73e1fe1fa,9dc6a57d684200bb,France,FR,fr-FR,2026-08-13T03:26:59+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-9GFAH3CRJLB6,c570de1251cdfcf0,cd5eec5904e4eae3,United Kingdom,GB,en-GB,2026-08-13T13:07:29+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,website
F-RLQ26REQ1HAD,edb77e6562eb2287,6a971e89bb9cfb16,United Kingdom,GB,en-GB,2026-08-13T10:44:32+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. The mobile app is my preferred way to order.,tablet,website
F-92L8PDH5ZF5D,0977eb43509a7e73,f2edbe21ee3b8c82,Germany,DE,de-DE,2026-08-13T04:15:06+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,customer_service
F-ZNNNS5T50T55,bb1091fc90f82851,028127c05dc64651,Germany,DE,de-DE,2026-08-13T09:31:01+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",desktop,mobile_app
F-83QHDURL0P9Z,9a4eb0878d6178be,517143afe1433170,United Kingdom,GB,en-GB,2026-08-13T07:38:21+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,customer_service
F-XJBAZB225R4H,f1be78f39dfd57f4,980a007f33987eb0,France,FR,fr-FR,2026-08-13T00:17:26+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,tablet,mobile_app
F-B6S77VM5I0EX,b18262fa3429842b,e099c27184bd6b11,Germany,DE,de-DE,2026-08-13T07:57:12+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-PKC3DBUXDBHY,9d8f6b7cdad633d4,20959ada7bd5df3a,United Kingdom,GB,en-GB,2026-08-13T07:40:17+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off.,mobile,mobile_app
F-PDCKKCP523CF,661727f97ce466f3,d761f50494a6447c,United Kingdom,GB,en-GB,2026-08-12T17:40:23+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",desktop,customer_service
F-QT2RMTA4UHRP,12d4d69984182c1b,59b2259416b76807,United Kingdom,GB,en-GB,2026-08-13T09:54:29+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",desktop,mobile_app
F-RJ3FQPJMDBV0,6fe8165c3f02f15e,5f76443f232a2ed0,Germany,DE,de-DE,2026-08-13T08:03:56+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-9BNVMX0NA62F,588f752f625f1dab,eb98bf6fbec8a882,United Kingdom,GB,en-GB,2026-08-12T15:34:25+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,tablet,website
F-CV3W4CN5K3Z7,6810530bd9d8cdb1,8305d67f5593b35b,France,FR,fr-FR,2026-08-13T01:07:53+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,customer_service
F-FG6CMR666PSF,361caedcbf3e07c7,b853b7d0d5c63466,France,FR,fr-FR,2026-08-12T17:08:34+00:00,after_sales_support,2,"Le service après-vente est inutile, personne ne répond à mes e-mails.",mobile,customer_service
F-80CB17BRMKCE,2e72753be3951812,aa3f4333aebc5891,United Kingdom,GB,en-GB,2026-08-13T09:36:21+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family.,desktop,website
F-Z5TSNRWGU1DO,faaed095d2d4f242,1db1e3f6e56120a6,France,FR,fr-FR,2026-08-12T15:12:20+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème. Je fais mes achats surtout pendant les ventes du week-end.,mobile,customer_service
F-WE775Y0LQUED,854efd9fca3f321a,9875a13e6f689f17,United Kingdom,GB,en-GB,2026-08-13T01:15:39+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly. I mainly shop during the weekend sales.,mobile,website
F-W11DFV8B2X41,84e8123dcaf96145,ef8564d8caf08112,United Kingdom,GB,en-GB,2026-08-13T11:40:30+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,customer_service
F-S8RX2O9XI3WF,d1637603a7c3d111,f06b9abf839cfeff,United Kingdom,GB,en-GB,2026-08-13T07:36:15+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",tablet,website
F-L26CILKO3CM5,fc40170f1b2d0ae2,a383049807f28dbc,United Kingdom,GB,en-GB,2026-08-12T23:03:15+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,tablet,customer_service
F-UC2236TRZ7RS,15cac77c8d43fbbf,322723fdd9a65ac7,United Kingdom,GB,en-GB,2026-08-12T20:47:53+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",mobile,mobile_app
F-9HB2VKCZLFO4,012fb7b24608e354,341b0f35ed377c49,France,FR,fr-FR,2026-08-13T09:12:10+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,website
F-QWHEDA7UMCSB,9720c01d5f58e716,bbb73583a92b5cfd,France,FR,fr-FR,2026-08-13T12:43:34+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,tablet,website
F-ET6IDA71I1JP,dd13bc93e1f3903d,b1ff0cb120d0c7f2,France,FR,fr-FR,2026-08-13T01:46:03+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-ULWMTWHIR8IL,4493f0c80e0b2258,e9f1b86c329fab22,Germany,DE,de-DE,2026-08-13T00:50:55+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-O6H6EG6MXU9O,60a49b6047c71b71,576efc94282505b0,Germany,DE,de-DE,2026-08-12T17:48:05+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Das ist meine zweite Bestellung in diesem Monat.,mobile,customer_service
F-33YVQN5BEOXP,de3038345b38b448,612c8d83cf6c3f11,Germany,DE,de-DE,2026-08-13T06:25:07+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich bestelle mehrmals pro Woche über die Website.,desktop,customer_service
F-YCA43P4VANZK,a3f4f2eceb7dd12a,507345cb70264aee,France,FR,fr-FR,2026-08-13T05:47:33+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je recommande volontiers cette boutique à mes proches.,mobile,customer_service
F-2VM73IFB2SX8,c240ca8f9568cc34,894d07af9f9cd8b8,Germany,DE,de-DE,2026-08-12T22:09:45+00:00,page_load_speed,1,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-H10IPIDLGBEN,690b53dfecf2ad0c,4d5f934c06d8ab89,Germany,DE,de-DE,2026-08-13T07:06:50+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,customer_service
F-DL7F6U0UP9ST,77f4fc17a6dba2ba,daacb24cb45f7e86,United Kingdom,GB,en-GB,2026-08-13T09:55:51+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,mobile_app
F-EGTBX6WX9DO9,92003c33fbdf60e9,e3fa3a2dc1f295e5,Germany,DE,de-DE,2026-08-13T05:18:04+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,customer_service
F-Y9EXZNZER35C,5269e0dc15b9d2c8,55e3f9fa9f1535ff,United Kingdom,GB,en-GB,2026-08-13T08:30:18+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. The mobile app is my preferred way to order.",mobile,website
F-LBIVCNJO4B5A,bee744eb7d912dc6,09920948fd2faf57,United Kingdom,GB,en-GB,2026-08-12T16:35:42+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,mobile_app
F-GNBQT3F7EBZH,31b4471a45672083,ceaae02a184df9a2,France,FR,fr-FR,2026-08-12T16:27:34+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,tablet,website
F-CX7NWM82MDTC,928c545e9491cfe4,f3b3ecc85d9b3f48,Germany,DE,de-DE,2026-08-12T16:43:03+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,desktop,mobile_app
F-AHGPAPQ1Q7EF,a877264bb355d9d2,8057465ce3110f0e,France,FR,fr-FR,2026-08-13T09:39:00+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",mobile,customer_service
F-XWR3J6RKUS6F,bc7bf08ea0e9710c,8a9f6f96545d9146,France,FR,fr-FR,2026-08-12T16:01:41+00:00,page_load_speed,2,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",mobile,customer_service
F-91HV45BVIM4S,445d5182db66ecf7,4769ec1824a87c54,France,FR,fr-FR,2026-08-12T20:34:22+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-6WIRRTKU6H7G,a174cbb7a25b1517,329a2a0520310c3e,France,FR,fr-FR,2026-08-12T22:52:30+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,website
F-GD7KV8T9QCBQ,86f5ae85ec32543d,64f7079fba961036,United Kingdom,GB,en-GB,2026-08-13T09:44:03+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,customer_service
F-AN352E50IW8A,31b3ead5c88d13c4,7db3773ded690406,Germany,DE,de-DE,2026-08-12T20:43:18+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,mobile_app
F-NCSPT3XE1DBJ,20d0448398042823,b316234659b4889a,France,FR,fr-FR,2026-08-12T18:29:27+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,desktop,customer_service
F-RFIYLFSQRGDL,0880f020c656fede,3cdf9ab255604274,France,FR,fr-FR,2026-08-13T09:45:50+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",desktop,mobile_app
F-33GALKTMHZN9,3d5941e187fca368,034eb07ee0421e65,France,FR,fr-FR,2026-08-13T06:22:11+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. Je fais mes achats surtout pendant les ventes du week-end.,desktop,customer_service
F-LRZ6KU8HLPVB,5fe31deebbc9592d,126351850e465768,United Kingdom,GB,en-GB,2026-08-12T18:30:35+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. This is the second order I have placed this month.,mobile,customer_service
F-TDZZCJK0UV9O,560144916806b4ab,9fde9c09423c6bde,United Kingdom,GB,en-GB,2026-08-13T10:27:06+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,mobile,customer_service
F-WOK4XQ1HSS15,8b20c5a5bf8faf70,43f2a716d355e0d0,United Kingdom,GB,en-GB,2026-08-13T01:58:30+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",desktop,mobile_app
F-PM1MQ1XQ10K9,f92ca5ffe1f32239,7b579faadba03a27,France,FR,fr-FR,2026-08-12T20:46:49+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-NUTMDJ7G1IW6,43f95c1fa46fd6b2,0e35f06fb3e6400a,Germany,DE,de-DE,2026-08-12T17:15:50+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-54DPAYISTXGW,a75be3029bf452aa,642d7122f52cf3b7,Germany,DE,de-DE,2026-08-13T07:32:56+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-BRDAAPN6USIH,645b511f3967f0f1,4e418a353789ce5b,Germany,DE,de-DE,2026-08-12T15:00:54+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-6EHKCYSIO0T3,d1fd5c474f400dd1,8fed67a7c3ac2c85,United Kingdom,GB,en-GB,2026-08-12T14:21:20+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged. The mobile app is my preferred way to order.,tablet,mobile_app
F-YVWNE87110D3,96aac96fde5c9f1a,c6b10bf4216ed9fd,Germany,DE,de-DE,2026-08-12T23:09:24+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-FG9JRY37GMRP,b3b6aa3a8ed9d022,5589be7790c8a9c3,France,FR,fr-FR,2026-08-13T03:46:08+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-XQWF5GSQ234G,f9ced7ab87ac56c5,6085c8b404e11fc4,Germany,DE,de-DE,2026-08-13T10:12:24+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,customer_service
F-NPDRVU82UAC5,740e07d7bc8d378c,4df1ee075899871f,United Kingdom,GB,en-GB,2026-08-12T16:19:33+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. I use the site a few times a week on my phone.",mobile,mobile_app
F-XE6DRTIJQMBZ,65a2f7a70c567b76,060081060d00b80d,France,FR,fr-FR,2026-08-12T22:31:52+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. Je recommande volontiers cette boutique à mes proches.,desktop,customer_service
F-W5XOHT9L6SFG,63154e00c323985e,eb272f0f65b4bd4a,France,FR,fr-FR,2026-08-13T05:30:02+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. C'est ma deuxième commande ce mois-ci.,mobile,website
F-Q3W0I1SMUPVO,bc31db01f2ea3b75,c875cd2283e7ca15,Germany,DE,de-DE,2026-08-13T12:05:28+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",desktop,mobile_app
F-G914Y89UFLVI,d8951fbae126c2fa,69a7b51478a35164,France,FR,fr-FR,2026-08-12T17:37:04+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",mobile,website
F-EXMAOSHAL049,3a0638a40e6002fa,decada8457277ad2,United Kingdom,GB,en-GB,2026-08-13T01:15:03+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain. I would recommend the store to friends and family.,desktop,website
F-G654H4UUMJ1J,7fdbcced14244e7e,376f36a4d12b8a89,United Kingdom,GB,en-GB,2026-08-12T21:39:20+00:00,search_relevance,2,The search engine seems to ignore my keywords entirely. I mainly shop during the weekend sales.,mobile,mobile_app
F-ZAC22CS3KJPD,9d8108133226039b,733f3c91327063d8,United Kingdom,GB,en-GB,2026-08-12T17:19:28+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",desktop,website
F-U8H2XA8ZPSX8,99da101a9a2a32aa,0215a771d2e7a122,France,FR,fr-FR,2026-08-13T06:15:32+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",desktop,customer_service
F-7JQUIX97WUYF,6cf997dd670da697,1181dee15e84f3db,France,FR,fr-FR,2026-08-13T00:14:37+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,desktop,website
F-8MXSUZI008CP,ebc73ac6e182f05c,31d5186be6e698f8,Germany,DE,de-DE,2026-08-13T10:45:02+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,desktop,customer_service
F-25X3CC20RQHO,c05a714aead85cf6,354c29737e11972a,United Kingdom,GB,en-GB,2026-08-12T23:58:11+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,website
F-BDTFBCI4FHBF,04b6a6facd9738f3,1bca1317ec2e3edd,Germany,DE,de-DE,2026-08-13T13:23:51+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,customer_service
F-7D3LCGQNOHNJ,b4ee84fae4000865,6e9fda0cf85e8235,France,FR,fr-FR,2026-08-13T12:36:12+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",tablet,website
F-ZXWI9IV6YI7V,599b80a4ca6a3544,b08d8dd3864eed98,United Kingdom,GB,en-GB,2026-08-13T02:26:23+00:00,search_relevance,2,The search engine seems to ignore my keywords entirely.,desktop,website
F-HM1WGWQCV2WL,42cd9efd9900ba12,3b41ccc049605c42,Germany,DE,de-DE,2026-08-13T06:57:26+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle mehrmals pro Woche über die Website.",tablet,website
F-R7BZ3ZUTX9EU,271ec9e6861d69af,1c78049de024cd52,United Kingdom,GB,en-GB,2026-08-12T20:13:07+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,tablet,customer_service
F-5UFE3CEUS7T1,3fe401eeed6fe5bb,8ad4fccb80106148,Germany,DE,de-DE,2026-08-12T16:07:41+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-01BADHM21QZG,c5b971f364c43058,034ebc2b5b94768a,France,FR,fr-FR,2026-08-13T08:05:15+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",tablet,website
F-ACLCH4JLUJCH,1f0c7a86b712678f,d1fb046716530955,Germany,DE,de-DE,2026-08-13T00:55:04+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,mobile_app
F-GCQDZ75YJYRC,06ff9575f5c55ad6,308226319410d5cd,Germany,DE,de-DE,2026-08-13T00:57:11+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,mobile_app
F-JXGYVXYIZLB6,7a64ca2a7c02d6b6,ea33cc63e341570c,United Kingdom,GB,en-GB,2026-08-12T21:25:37+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,mobile_app
F-STPQCGGQ5H9Z,a7e8107a68b7e039,fc369efa632ce16f,United Kingdom,GB,en-GB,2026-08-13T07:16:23+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,mobile_app
F-ZTB92OK7EXD2,3a510f88e0acf308,2b4640d656326971,United Kingdom,GB,en-GB,2026-08-12T18:06:19+00:00,search_relevance,1,"Search relevance is poor, none of the results matched my query.",mobile,mobile_app
F-E5WDTEOK98A8,e9f6883b0f693982,4bfae45cfb37dad8,Germany,DE,de-DE,2026-08-12T19:14:12+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",tablet,website
F-079P0VLL3QKS,94d938b941c8363f,30dc5729e9e06531,United Kingdom,GB,en-GB,2026-08-12T19:25:40+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-GZV1NXS73XC8,8f7a1736150218c5,515900e7aa277ef5,Germany,DE,de-DE,2026-08-12T20:24:14+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,website
F-9C42GU1G0KBE,22e6766bd7802b72,ca28011ee1949e67,France,FR,fr-FR,2026-08-13T12:40:04+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,customer_service
F-Q6V7IMZIOM02,79754a1f1224fea9,4a794e1e20e92816,United Kingdom,GB,en-GB,2026-08-12T23:59:58+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",desktop,mobile_app
F-QF5ZNGTBU6DF,65dde707105e1faf,45875366325de7e4,Germany,DE,de-DE,2026-08-13T00:44:30+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",mobile,mobile_app
F-2WCOHSSGOHE3,3a24a729f9664d49,f5213169975b43f5,Germany,DE,de-DE,2026-08-13T10:51:56+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,mobile_app
F-EI1LV4LV3XF7,23a421797772ee8e,7313665cc8acace9,France,FR,fr-FR,2026-08-12T22:45:06+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,mobile_app
F-F3W2FQLA7NJD,8d86c23cfbc49811,8e955d3011340143,United Kingdom,GB,en-GB,2026-08-12T19:19:34+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",mobile,customer_service
F-Z2U6YW9CESTB,68cd410f9ae1d447,6682130ad517da93,France,FR,fr-FR,2026-08-13T05:13:57+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat. C'est ma deuxième commande ce mois-ci.,mobile,website
F-R4SCUYRA7YN4,17642288caf36705,38e4ddace31b9266,France,FR,fr-FR,2026-08-12T15:50:10+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,tablet,website
F-606S3CBMZUAO,862c8febbac9ff4f,e1cad885983dabaf,United Kingdom,GB,en-GB,2026-08-13T01:21:08+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-VXRYF38EMA00,e434024ad37fc5f5,6c06703d73175f00,United Kingdom,GB,en-GB,2026-08-13T09:58:32+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. I would recommend the store to friends and family.,desktop,customer_service
F-Q1GISKG7KC22,c96ec6ba5bad0593,a7efec495a9db9d1,United Kingdom,GB,en-GB,2026-08-13T04:16:18+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up. I would recommend the store to friends and family.,mobile,mobile_app
F-L0S84GEZK17Q,fbf4b4587e1c651a,a2a2d6ae450c1520,United Kingdom,GB,en-GB,2026-08-13T09:18:00+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",desktop,mobile_app
F-T2HYVINQDEO8,2d2d0f4dcd1532d1,df96ce55c033518e,Germany,DE,de-DE,2026-08-13T05:32:06+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,customer_service
F-KRTHPCJV6E9M,f1cd60def097e726,7173423f45e5e821,United Kingdom,GB,en-GB,2026-08-12T22:54:20+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-7TYWS5GLU3SX,921c31cd939bb2fb,5cd08ed60df57a23,Germany,DE,de-DE,2026-08-12T20:49:46+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,website
F-K125RJO3QB70,531f51f704b07934,6376b5abcd4d9e83,United Kingdom,GB,en-GB,2026-08-12T19:46:16+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating. The mobile app is my preferred way to order.",tablet,website
F-EWN9H7NOV2E0,04152cde15838c24,860256c17089dccc,United Kingdom,GB,en-GB,2026-08-13T13:42:16+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,desktop,mobile_app
F-1J702YKAZSC1,5aab943fc327b3ce,6e8907ef6535f4d2,United Kingdom,GB,en-GB,2026-08-13T03:07:42+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. I would recommend the store to friends and family.,mobile,customer_service
F-0MPG00VRIZ5L,82345fc7eb6b4290,eeac0ed68bb5747c,United Kingdom,GB,en-GB,2026-08-13T00:06:38+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,desktop,website
F-AZPSZQHL0WSL,cbe29b33e83eccd2,111fd286a65f8340,France,FR,fr-FR,2026-08-13T11:12:07+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-GW2IO4QTOT7G,364b993f74e40e37,e58a083daad8a91a,United Kingdom,GB,en-GB,2026-08-13T04:13:45+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,tablet,mobile_app
F-L2DCLWQBKSZK,34b1c0a1fb0885ad,48bee5654c6a34df,France,FR,fr-FR,2026-08-12T17:38:16+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant.",tablet,mobile_app
F-TUQMIHS5QISJ,a9757b9938e7b2f1,e64cbc9e39f35776,United Kingdom,GB,en-GB,2026-08-12T18:51:45+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",desktop,customer_service
F-AP9BAYXZWO15,63310e6fde37ec3f,f90550ddf0621b85,France,FR,fr-FR,2026-08-13T08:46:15+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,customer_service
F-NI2ICQ98NBTQ,af7abba0f68e7929,2390476542a364f6,France,FR,fr-FR,2026-08-13T08:25:10+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,tablet,mobile_app
F-U9DH5YXJ26W9,754c4bbc660395aa,622b86ea4f230cf5,Germany,DE,de-DE,2026-08-13T03:26:09+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,customer_service
F-6T0FHSMC08AS,d3c4ec4a3467e2bb,58e6946f3442f877,United Kingdom,GB,en-GB,2026-08-12T16:41:26+00:00,page_load_speed,1,"Product pages are painfully slow on mobile data, very frustrating. I use the site a few times a week on my phone.",tablet,mobile_app
F-LDK8KFHEI0XE,43b78990926b0d04,999d016a24f7a3da,Germany,DE,de-DE,2026-08-13T11:00:30+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-KNRLRI19GLGN,cf6e0525a06a6b05,685ffa129bf2f65d,United Kingdom,GB,en-GB,2026-08-12T15:13:39+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. I would recommend the store to friends and family.,tablet,mobile_app
F-XMQ28NZL6QAO,692899fafa10d4a0,e298a2ec648b743a,United Kingdom,GB,en-GB,2026-08-13T07:33:38+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items. The mobile app is my preferred way to order.",desktop,website
F-W1OR6AGUTVBV,3b96d97a440d4209,d951bcad264048c3,United Kingdom,GB,en-GB,2026-08-12T18:44:04+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. I mainly shop during the weekend sales.",desktop,mobile_app
F-N3IYHJQZ38Y3,4895824a52dac6a5,d3e400456df2ac61,United Kingdom,GB,en-GB,2026-08-13T04:41:18+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,website
F-HNY6FQYJW390,6dd2dfd7b425e1a3,9da796f7060afff2,United Kingdom,GB,en-GB,2026-08-13T11:46:16+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,tablet,website
F-SPTEOZGXS4C4,73d4b2fb02c0a033,3d1ada5fd17cb8d2,France,FR,fr-FR,2026-08-13T11:36:04+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-SR7ZSLZUADR3,df5b97a58e6050a7,9c8e6cbf6221ee13,Germany,DE,de-DE,2026-08-12T21:18:59+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",desktop,website
F-ACPNXTZ18TL9,c633b034454b519d,6f795a09a31d78d7,France,FR,fr-FR,2026-08-12T23:07:02+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-9O2D7X2QAA7Z,b510e3de50bcd28c,f7b5fdda39ece957,United Kingdom,GB,en-GB,2026-08-13T06:57:29+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I would recommend the store to friends and family.,mobile,website
F-UWGLEHZB4IS5,254c2369e6cdb513,fe61221497242fbd,United Kingdom,GB,en-GB,2026-08-12T20:01:44+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-N631E1YKARXC,124bffae3a427850,dc14048dcfea7134,France,FR,fr-FR,2026-08-12T15:27:58+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",mobile,website
F-A1L84YAC47YZ,646af0e0056a4b79,e01198c7195d959a,United Kingdom,GB,en-GB,2026-08-13T08:26:11+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone.,tablet,website
F-HX05UMAEZWCD,888ebfec27771b57,cd237a8d1c2872bd,Germany,DE,de-DE,2026-08-12T20:32:20+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,customer_service
F-1IZRP0XYE08O,ffa7e1d7e6306e9c,040d00e922116ce3,Germany,DE,de-DE,2026-08-12T20:01:40+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",desktop,mobile_app
F-S38DIHM700BB,7678ca444b148fcf,f48e4032ef5a3517,Germany,DE,de-DE,2026-08-13T08:32:52+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Das ist meine zweite Bestellung in diesem Monat.",mobile,mobile_app
F-4HYMT3HCBBWS,27c279bae37cc83a,175d3d35b9ba9db4,United Kingdom,GB,en-GB,2026-08-12T19:47:12+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I mainly shop during the weekend sales.,desktop,mobile_app
F-0HC0CBT6WBJ5,67ca296bba1d1315,99710260b584d307,Germany,DE,de-DE,2026-08-12T16:06:08+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-SSZ0BL3M4I1G,cc5689d7770a6c87,7e2f89f9ce53088c,France,FR,fr-FR,2026-08-12T14:31:45+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. J'utilise surtout l'application mobile pour commander.,desktop,website
F-0HBBLRCGRF8A,4f8c8ca8a1bcbf69,4605ac1c6cab6530,France,FR,fr-FR,2026-08-13T04:08:31+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",mobile,customer_service
F-ZTNMH0XJVK71,6df08c0e60b0eebb,aed106c5ef9370eb,Germany,DE,de-DE,2026-08-13T07:59:06+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,desktop,website
F-L8G40ET0Z5J0,572a32a8e5ba4d7b,ef5362ea602a6533,United Kingdom,GB,en-GB,2026-08-12T16:51:02+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,tablet,customer_service
F-AFPF5BOQK28P,06d8af1e45b2a9cc,185f45f4598131c9,France,FR,fr-FR,2026-08-12T20:54:04+00:00,delivery_experience,2,Ma commande a été retardée d'une semaine sans aucune explication.,desktop,website
F-3JHFVWLYAZL1,d673315368dee213,ce7518bb3f92aae9,United Kingdom,GB,en-GB,2026-08-12T18:03:46+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,tablet,mobile_app
F-KO70GFHXUSWN,e02dcbc6527ec422,d46158e800e60168,Germany,DE,de-DE,2026-08-12T20:15:33+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,mobile_app
F-Y9QC6WIPBSL9,e560b26870ea791c,28cfbc9449894fd1,United Kingdom,GB,en-GB,2026-08-12T17:10:10+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. This is the second order I have placed this month.,desktop,customer_service
F-4IIPNFGFCS99,059469e16d37a9a7,861345256556d106,United Kingdom,GB,en-GB,2026-08-12T23:20:11+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,mobile,customer_service
F-D1WI05XYU5NW,86c70948dd05208b,ac51ba30cbd40038,Germany,DE,de-DE,2026-08-13T08:00:35+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,customer_service
F-W99LAKHCKB5E,52b95c7719c055de,a3fb1948b9c3993f,Germany,DE,de-DE,2026-08-13T11:45:54+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,mobile_app
F-SXZC3PUKW522,c8a1bac11eac8965,3c945dc8f423a667,United Kingdom,GB,en-GB,2026-08-12T14:34:47+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,customer_service
F-8HRFYAS4Y55G,cc2d69e6870d4c34,b9a0a92ff9281a28,Germany,DE,de-DE,2026-08-12T18:58:21+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,website
F-0KE2TYPASDYU,c7ed8b5325399db8,fd63a6742f867f64,United Kingdom,GB,en-GB,2026-08-12T20:27:36+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,mobile_app
F-WJQ8Q5HFW5MO,629f75397b9617e3,1d753464565d6e4e,France,FR,fr-FR,2026-08-13T13:29:41+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",tablet,mobile_app
F-7C5PMFY8TD8C,74fd8d4a3cc0f381,c75246e745e30f61,Germany,DE,de-DE,2026-08-13T09:31:22+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-XK3M8RGOFJIK,5bd4e7ebdd7f2a50,2c42f04349032a96,United Kingdom,GB,en-GB,2026-08-13T13:22:19+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-N4OY4NQHFDXD,7d6cf9761209a6fb,f090763b7d986bac,France,FR,fr-FR,2026-08-13T01:41:58+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,website
F-S27YSZKH8VSD,aa2ce873ed3eb2c8,a8beb94245c71e99,Germany,DE,de-DE,2026-08-12T16:30:09+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-IARPYAEJR2KF,7d2d404aa36321f9,00c7047a45ecaa13,United Kingdom,GB,en-GB,2026-08-13T05:07:28+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,mobile,mobile_app
F-R24X58TJOONZ,80e25d4efeeea509,5ffce5d8c1f5c8d0,France,FR,fr-FR,2026-08-13T03:15:16+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,customer_service
F-Y09XDUGD8SVK,4377c5a6a0accbd2,874c50402d3c0e77,United Kingdom,GB,en-GB,2026-08-13T11:20:50+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,mobile_app
F-ITA0302MTYCE,660562bff892e0d8,66d15484611c60e6,Germany,DE,de-DE,2026-08-13T10:46:52+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-SLSSJHERJV14,543ad918f04d8816,003f1ae92218838b,United Kingdom,GB,en-GB,2026-08-12T19:42:00+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,mobile_app
F-OA1E9EINNIOD,fb7e7ae75910d104,fb0df69585280d46,United Kingdom,GB,en-GB,2026-08-12T17:25:55+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service. I use the site a few times a week on my phone.",mobile,website
F-6ONYZBIFQC89,71ab56e152ca7a7f,87297fc7cf965358,United Kingdom,GB,en-GB,2026-08-12T22:18:46+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,mobile,mobile_app
F-ZFUXQBJIDKT5,6de70e20e4e24f20,ec351512e118c61a,France,FR,fr-FR,2026-08-12T20:29:17+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,mobile_app
F-WXRFLMD0HI4V,a170ab4dfaf9b439,c7fe0ad25248818e,United Kingdom,GB,en-GB,2026-08-12T18:35:20+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,desktop,mobile_app
F-J3B5VTFMANCC,c0f4533704084f7d,6c116b26be6010cc,United Kingdom,GB,en-GB,2026-08-12T23:40:38+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,desktop,mobile_app
F-55ZEZAU6SFXQ,1d587d1ee3f6500e,77c960c856c0e17b,Germany,DE,de-DE,2026-08-13T04:00:50+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",desktop,website
F-L1MHBRYDOXVD,d3d1ce6bf17224a1,ac7859a7a166516b,United Kingdom,GB,en-GB,2026-08-13T02:57:05+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,tablet,mobile_app
F-PO11215QJYXC,d5bb73ad896f6528,c77b0ad5740c9d5b,Germany,DE,de-DE,2026-08-13T02:06:49+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-EJ1X5L81Z0WE,f9f1d3470c18dc6d,b521cf1be74996e1,United Kingdom,GB,en-GB,2026-08-13T02:58:45+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. The mobile app is my preferred way to order.",tablet,mobile_app
F-PSR59POKOCV7,19396e45304b0990,dff946508f4df89d,Germany,DE,de-DE,2026-08-13T12:27:24+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-OG1NFSN8BH2A,6d4dc16d6bb27d75,5839bedac13e90ea,Germany,DE,de-DE,2026-08-12T14:07:47+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,customer_service
F-8KWKQLWZGHUA,b176cbb338c4d439,82c52524ef22170c,Germany,DE,de-DE,2026-08-12T17:56:05+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,mobile,website
F-X4VG5J2K6AXA,ba603113b367e4c7,2ea48c7297c2c9dd,Germany,DE,de-DE,2026-08-12T21:13:27+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,website
F-8S5PA5FWGTLE,8eeba3fe4bd4f3d2,4256e280bfc8dff1,France,FR,fr-FR,2026-08-12T15:02:48+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-0O2YW4LY3C7Y,6efea4202d46c23c,457ddd717d4b606d,France,FR,fr-FR,2026-08-12T19:57:04+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt. Je fais mes achats surtout pendant les ventes du week-end.,tablet,mobile_app
F-17PMII2XD86R,f430fef201b7b9b0,7e415265180c239e,United Kingdom,GB,en-GB,2026-08-12T23:02:44+00:00,search_relevance,1,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,customer_service
F-AGWKO1PJPC1X,2e8a1aaa0cd568b5,91f18c04079c176f,United Kingdom,GB,en-GB,2026-08-12T21:30:58+00:00,search_relevance,5,The search function understands what I type and returns great matches.,desktop,website
F-ZCOCJM08XYM6,1e2fe4fba5c1d774,13d545246e9e12c5,France,FR,fr-FR,2026-08-13T01:22:47+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,website
F-VPXSG7UAJVJU,5e6e3c56f473d551,755fb6ffdd9bb7b9,Germany,DE,de-DE,2026-08-12T17:22:15+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-NLBGHPXIZQMW,a0afd44ca07fdd9c,12f79a088ef54253,France,FR,fr-FR,2026-08-12T15:39:43+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-1AMKVZ590TVE,2d9837889065811a,42c1b1b8a049059b,United Kingdom,GB,en-GB,2026-08-13T08:49:56+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",mobile,website
F-M3SAK8ZE2DGR,76f05c24dffb48ed,ac5bcd7f185e8167,France,FR,fr-FR,2026-08-13T06:19:18+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",desktop,website
F-FPJB33OSM9CI,9681c13e0bec36e3,8eb3707207345869,France,FR,fr-FR,2026-08-12T17:30:17+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,website
F-97ZOWV52SCA7,1aec8c5cd259374b,546cb0cb7439d056,Germany,DE,de-DE,2026-08-12T20:39:15+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,mobile_app
F-29YLSIMPRRUR,33f814f91ccf9e66,b49bd3783bbcbd49,United Kingdom,GB,en-GB,2026-08-13T12:01:11+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",mobile,website
F-8RCPM56RU5E9,f01009ffbee19805,51596d2815db3d35,Germany,DE,de-DE,2026-08-13T13:34:48+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,customer_service
F-3SYMW683O5AW,01389f94a46ed90c,567cb74b9d1a7e5c,Germany,DE,de-DE,2026-08-13T13:36:10+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-OXC0DI1IB7DH,aadcb0b7035e27f1,42bcd1ade851a35b,France,FR,fr-FR,2026-08-13T04:30:34+00:00,checkout_flow,1,"Le paiement a échoué plusieurs fois, c'est très frustrant. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-Z8JBZQ81BN1W,2fcf85422ec77528,a15f516955f18ef1,France,FR,fr-FR,2026-08-12T19:48:57+00:00,after_sales_support,2,Ma réclamation a été ignorée pendant des semaines.,mobile,website
F-IR8KBN1TSASX,e3d59f1afa6c2d08,f36416d5d33861ef,Germany,DE,de-DE,2026-08-12T17:21:55+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-N34FIY8G3RJ5,2b0491f64fcfaa99,f209073fabdc2fd8,United Kingdom,GB,en-GB,2026-08-13T06:31:54+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,website
F-2OXVSRVSOJMX,37edddac460157b3,aec5c17a8df9bc02,Germany,DE,de-DE,2026-08-12T15:14:09+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",desktop,mobile_app
F-4WI5FE8LQIRH,faad9b4a023d4fab,c7250c6e26be848d,Germany,DE,de-DE,2026-08-12T16:34:21+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Das ist meine zweite Bestellung in diesem Monat.",mobile,mobile_app
F-99UFQOT0XWFX,5e3da858344abeee,27b45e69f07f10c8,Germany,DE,de-DE,2026-08-13T07:59:22+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-00FEN25IKEZ2,abeb1ed5e5b62ebb,120fca1a3d8ede86,United Kingdom,GB,en-GB,2026-08-13T11:41:50+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",desktop,website
F-PX9RF6TVMV30,ee1095bb182325f5,385eb08bb0821638,Germany,DE,de-DE,2026-08-13T12:46:26+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-ZBWLIS0391VR,3317cee913360ddc,f68dd0584eedcf9d,Germany,DE,de-DE,2026-08-13T08:53:08+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,mobile_app
F-Q44RY7482MRH,1c47db6d3ed327e6,9744b5a1b6f78001,France,FR,fr-FR,2026-08-13T10:16:44+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,mobile_app
F-WTAUSH43F1CU,d6cd93a7ca5ada91,55089b5e90987c80,Germany,DE,de-DE,2026-08-12T15:30:30+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Ich bestelle am liebsten über die Mobile-App.,desktop,website
F-Z9CCCC9THV37,d33987eb28858c67,44d5b3c6ab5d56bd,Germany,DE,de-DE,2026-08-12T15:58:57+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,customer_service
F-NSJEO1PBXZFC,946dc7128af7e27b,c9f37492bd169f42,France,FR,fr-FR,2026-08-13T00:42:00+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,website
F-ZCYXNF0OUAN5,18f9ffe0422d5607,ba9575760915fe8e,Germany,DE,de-DE,2026-08-12T16:28:28+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",desktop,customer_service
F-5QJOI2NXZWOD,d6eea6b86b0aa381,2aaeaf6ff1fe9ffb,Germany,DE,de-DE,2026-08-13T07:36:22+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-L4S8Z2JGGLWV,d8dbf9985ac29fb4,f6bb641229aaa6e8,France,FR,fr-FR,2026-08-13T03:16:07+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,mobile_app
F-OY4G32O0EAM9,cc6d04e3394e6a7c,fc2a7cce7d76498c,France,FR,fr-FR,2026-08-12T19:45:53+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-HFKF6ZJ3ETIW,a4bc13f1f845f3fa,107e692a93ec9ace,United Kingdom,GB,en-GB,2026-08-12T19:17:07+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,customer_service
F-287J0T4R3NP9,870f1fbee006db24,2aad7c3af2f5036e,France,FR,fr-FR,2026-08-13T04:27:08+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,desktop,website
F-X4XN3N5X6DIH,d28989bf21d70dca,3d73e29f5bccdb82,France,FR,fr-FR,2026-08-12T16:11:24+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. C'est ma deuxième commande ce mois-ci.",tablet,mobile_app
F-2NL7VH0EJVMH,0142aaec2c2d9f94,8a7086e0800ca34d,Germany,DE,de-DE,2026-08-13T03:16:41+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-8URL6D2EX7ON,7ad5ca675a2ddd60,4e516f6746204719,United Kingdom,GB,en-GB,2026-08-13T12:59:16+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",mobile,customer_service
F-MA1JYTOK3AA2,138af89dd24d06c4,4a4d435ed6b3c7df,United Kingdom,GB,en-GB,2026-08-12T23:02:02+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. I would recommend the store to friends and family.,desktop,customer_service
F-3KF7DIZZ3L0X,127eab0cfb32df08,e3703aced946e51d,Germany,DE,de-DE,2026-08-12T16:00:09+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle am liebsten über die Mobile-App.,desktop,website
F-DKPOELP5FUGG,0ad72fcddc378c23,cf82565579dc7e28,France,FR,fr-FR,2026-08-12T15:35:56+00:00,checkout_flow,1,"Erreurs de paiement sans message clair, mauvaise expérience.",mobile,website
F-JMAQOWH89YD3,dc97ccea8d669b1e,bc6c8437172bb00b,Germany,DE,de-DE,2026-08-13T05:30:22+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,desktop,website
F-69NPKGE3VP68,0811cc00bdd6914e,7655f64f64b2276d,France,FR,fr-FR,2026-08-12T23:44:06+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",tablet,customer_service
F-GUUVN9B9F23S,c1eb06e67df20fa4,dcb8e75a64f8da08,United Kingdom,GB,en-GB,2026-08-13T10:34:11+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,website
F-GWT5ZJI334HA,ea9989f44811b965,cd5a8a49a5e9c5da,France,FR,fr-FR,2026-08-12T23:34:24+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-F6RDSUGQ653U,8d2287fe3ec1b512,e79c6ff5e8830aa5,Germany,DE,de-DE,2026-08-13T12:28:09+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-R2ZQIR8D0P88,150663cea8ecacec,b9a12759a6bbecdf,France,FR,fr-FR,2026-08-13T01:30:53+00:00,page_load_speed,1,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",mobile,customer_service
F-P1CTPN52WV8P,aafbfb40931368b6,03d6ba5768362bc4,Germany,DE,de-DE,2026-08-12T15:03:58+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,mobile,customer_service
F-SUIXTCZCKPDY,33401f7e28990010,601e32437b4a5e1a,United Kingdom,GB,en-GB,2026-08-13T11:10:54+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,customer_service
F-8M1328XP0EKS,108daff7a0afacda,b793014219693daf,Germany,DE,de-DE,2026-08-12T21:37:14+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",desktop,customer_service
F-YHE2DSZAEM7X,47a85ead9289ef94,64b8e747da656689,Germany,DE,de-DE,2026-08-13T01:42:19+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,website
F-UNU24UNISAMZ,ad891e5dc33ccde8,a63260dad8c73eab,Germany,DE,de-DE,2026-08-13T03:09:05+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,mobile_app
F-F05BUORUCP9E,fa157c88a59b0700,99701408558c5ac1,United Kingdom,GB,en-GB,2026-08-13T01:10:18+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-HZ8SODA61SJL,99de575331ee93b7,074442ca075f67e9,United Kingdom,GB,en-GB,2026-08-13T11:59:42+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,website
F-73I9YUN4U7RL,f57ac06d8e4a1769,e047e8538308cf4e,Germany,DE,de-DE,2026-08-12T19:12:36+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",mobile,customer_service
F-BA3Z2TZ43PJD,c0f4f1cbb34eb199,3a105613d778aaf0,United Kingdom,GB,en-GB,2026-08-12T17:09:39+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,website
F-SSZKBDJKMN65,6c331885a55a4ee3,d08e83ed3517b72e,United Kingdom,GB,en-GB,2026-08-12T22:14:34+00:00,product_recommendations,2,"Recommendations feel generic and irrelevant, I ignored them all.",tablet,website
F-9E8E0OT60SRX,7d6f24039ecfa178,feffc19d0b0f18ec,France,FR,fr-FR,2026-08-12T19:25:59+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-78UBWV9IBD42,d9950311293a1420,c8a95c35c7d08bc5,France,FR,fr-FR,2026-08-12T18:50:07+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,mobile,website
F-EC4RYTDRSY9I,ebbeca901c3f1d88,2713f8f318acea5f,United Kingdom,GB,en-GB,2026-08-13T12:22:43+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",desktop,mobile_app
F-Y4ZGCTP9SJ8E,1766c935c8a8c1fc,5eae807aae2dc77e,France,FR,fr-FR,2026-08-13T01:49:37+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je commande sur le site plusieurs fois par semaine.",desktop,website
F-2QB38VG8E9JG,f57ad19ba2f4b1c8,654bcc7944543212,France,FR,fr-FR,2026-08-12T19:24:19+00:00,search_relevance,3,"La recherche est correcte, sans plus.",desktop,website
F-IVZ1XZ6G9G8D,6c963cbbc0855398,11a0866694aab26a,United Kingdom,GB,en-GB,2026-08-12T13:54:49+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock. I would recommend the store to friends and family.",desktop,mobile_app
F-39W5VTLEN0IR,26b76119d5247113,b3e05cf1d412e22b,France,FR,fr-FR,2026-08-13T09:40:19+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",mobile,mobile_app
F-M363CHKWQXK1,336a4ec753e205a9,3604ef505d24d637,United Kingdom,GB,en-GB,2026-08-12T17:27:23+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",tablet,mobile_app
F-2KJB2XGQKRQ1,b7e6b0b76336737f,139ec5a775c4befe,Germany,DE,de-DE,2026-08-12T16:59:40+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-T1HYF6T02GBO,14a5a30c38a2c3fa,887251a43111e84b,Germany,DE,de-DE,2026-08-12T22:01:29+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer. Ich bestelle mehrmals pro Woche über die Website.",tablet,website
F-JUZZF5L211IT,bc1177b48bbcffb6,9c45f67c174da5f9,France,FR,fr-FR,2026-08-12T19:33:55+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,mobile,website
F-1YR708ZKFQSZ,c89c11c0f17339c3,0a9eb877933e5699,United Kingdom,GB,en-GB,2026-08-13T08:30:06+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-YK3HQW2WSY4S,824ab2d6e00c02d4,faeb5ac6f417653b,Germany,DE,de-DE,2026-08-12T17:53:29+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,customer_service
F-0DF1ZAE26FPK,7d5d48693b749ca1,152732d9918dbb06,France,FR,fr-FR,2026-08-12T20:19:11+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. C'est ma deuxième commande ce mois-ci.,desktop,customer_service
F-MP5ZTK9LAD0W,18682de293205532,3a7cf141129ad201,France,FR,fr-FR,2026-08-13T02:23:02+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner.",tablet,mobile_app
F-ELY2L3RZFCKX,d835722ad52064c4,2ef91cca17efcdde,United Kingdom,GB,en-GB,2026-08-12T23:04:49+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything.,mobile,mobile_app
F-MSEUYYG2Z2YK,a74e02e2fe05f37e,b78ba091251868f2,France,FR,fr-FR,2026-08-13T06:50:35+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,customer_service
F-JT52FIFZQ4W9,ca9162fda5591499,5e0b65e34941aa97,United Kingdom,GB,en-GB,2026-08-12T19:14:17+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",mobile,website
F-4OEGRABJH3HB,e600827f50dd9909,ea859a83b8e42158,United Kingdom,GB,en-GB,2026-08-13T13:45:01+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I mainly shop during the weekend sales.,mobile,customer_service
F-UFT7ABIMG7CM,abd6036328ba254f,b7de6973e41b2dac,France,FR,fr-FR,2026-08-13T05:04:21+00:00,after_sales_support,1,"Le service après-vente est inutile, personne ne répond à mes e-mails. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-PHPVJTDFW4CZ,0426491deb84aebe,dc4aad339c04146c,United Kingdom,GB,en-GB,2026-08-13T09:28:34+00:00,product_recommendations,1,Suggested products were completely unrelated to what I bought.,tablet,customer_service
F-PCCB14W9XKQT,892c611d7839f494,b3c99d37396c2f0d,France,FR,fr-FR,2026-08-13T07:10:44+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,mobile_app
F-1SMN2EKK9XI7,299e0c020e8e48ae,95ec3759ce544270,United Kingdom,GB,en-GB,2026-08-13T12:24:31+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,mobile_app
F-FQHOGOVLR9FA,1cd7e542aafe04f9,13e67afab11ebc08,France,FR,fr-FR,2026-08-12T14:53:32+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-L9KOKFJWEZ4H,bbaf8f43d4549849,7a0c4f399ac2e078,Germany,DE,de-DE,2026-08-12T14:19:25+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,customer_service
F-VW852OBQOTML,7496166f9fa645cd,0836c3db775b9d04,Germany,DE,de-DE,2026-08-13T08:26:57+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,website
F-MRX7GNL2QPQ9,1dc7c15f416a8018,de4ab16cb9bc2bd0,Germany,DE,de-DE,2026-08-12T14:19:01+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-W9U474T8DYVW,bc355e243dd34a81,86a90c5a88e4e8e5,United Kingdom,GB,en-GB,2026-08-13T09:33:54+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. This is the second order I have placed this month.",mobile,customer_service
F-SLD7CNTM5VHL,f740d0ed279b938f,c81505c782d6d194,France,FR,fr-FR,2026-08-13T05:24:50+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-0ZSJB9TP5OBO,2afbcabc8229e780,fade6f38cfac556d,United Kingdom,GB,en-GB,2026-08-13T00:24:56+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,tablet,website
F-5RWIBJBDKO8Y,40e1d9c2bcbc951b,f6c35a138a8c4be2,Germany,DE,de-DE,2026-08-13T06:39:40+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-WWWQP5DYNNHL,035caef2b07fae35,5aa94f89cdac8a25,France,FR,fr-FR,2026-08-13T06:01:07+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,mobile_app
F-2GL55YIDGGYB,7f73a9f95e9de1d0,78610a6c9a5c1d38,France,FR,fr-FR,2026-08-13T03:45:16+00:00,after_sales_support,1,"L'agent n'était pas serviable, j'ai dû le contacter trois fois. Je fais mes achats surtout pendant les ventes du week-end.",desktop,customer_service
F-G82XNA2SNTCG,8c4b7c8031d18052,42a0fd24742cf837,United Kingdom,GB,en-GB,2026-08-13T06:36:44+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",tablet,website
F-973YPG9FMVTQ,b40f9ad53f3e4210,648a5847df7af9ca,Germany,DE,de-DE,2026-08-13T01:05:33+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,website
F-R0E84QZPT5A5,bd95bc48661ec12f,3248293fa95ec602,United Kingdom,GB,en-GB,2026-08-12T17:51:40+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",tablet,customer_service
F-UH0A9YQRDUKE,e248330abdf8ab57,f0daa6a0c2dcf460,France,FR,fr-FR,2026-08-13T02:13:38+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,desktop,mobile_app
F-HGFACMPH72AK,c092b8c43bb5b820,74f0d37ef5bf5469,France,FR,fr-FR,2026-08-13T06:32:16+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-KTFGNQGY5I95,5e8f76f36952862d,ba314c9b44091dbd,Germany,DE,de-DE,2026-08-13T01:49:18+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",tablet,mobile_app
F-S8NNNHM7LK83,66c76ae138536bbd,e75eccc826f1ce15,France,FR,fr-FR,2026-08-13T07:08:16+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,customer_service
F-QXKTKQYMP62W,07a2bf67c2fc72fc,65470383b9ce429f,Germany,DE,de-DE,2026-08-13T00:50:48+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,mobile_app
F-DKG2D38FAQW4,135ed8574bb02b1a,9153b21ed9e38851,United Kingdom,GB,en-GB,2026-08-13T05:15:14+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",tablet,website
F-V6C5I7SXNTLF,8a2b83e6b4daf5db,484c60932f39fcf8,France,FR,fr-FR,2026-08-12T19:04:20+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-CBDMTOFN33RU,e5399019edbbacf6,f6f43623138e82b8,Germany,DE,de-DE,2026-08-12T15:45:48+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,desktop,customer_service
F-POVBT8TXMH55,162958b8711aa1ef,552dfb3f196470c9,France,FR,fr-FR,2026-08-13T01:11:24+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,tablet,customer_service
F-M7FEOB71IKRW,0f026b19fdb02e1a,3effa337699bb8a8,United Kingdom,GB,en-GB,2026-08-12T18:24:33+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I would recommend the store to friends and family.",desktop,mobile_app
F-CR099RK3WCN0,240485cc14d30e0d,37d74a85d5d1618b,United Kingdom,GB,en-GB,2026-08-12T20:59:11+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,customer_service
F-M473DLM3I6BO,83df4d7e93c2aa1c,1e51314d6bb48b21,France,FR,fr-FR,2026-08-13T12:25:20+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,mobile,mobile_app
F-W3P14HKNZ3KR,de0da6c26b015d97,262f948808023035,Germany,DE,de-DE,2026-08-12T13:56:30+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,website
F-QOVKQFEM87S1,4b3c10dce1e70fa5,ad1421c7d273e8d4,Germany,DE,de-DE,2026-08-13T08:26:15+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-2YUAV3WZHYUV,7bf8c6433e072d32,bfdc22fcc97c0145,France,FR,fr-FR,2026-08-12T14:10:43+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,customer_service
F-HYP4NCR68CHI,f62fdc8cdd3ea23b,309699e2357fa2d8,United Kingdom,GB,en-GB,2026-08-13T01:24:11+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-0MNU0ZVFGCKA,29c8eab99211dbe9,f3b43a40da2fa502,France,FR,fr-FR,2026-08-13T08:10:08+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,mobile_app
F-JSS22P28QQ96,25fcbc55aa8b6cbb,f453c4b81a399313,United Kingdom,GB,en-GB,2026-08-13T00:05:41+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,tablet,website
F-32HGLB13NBGY,f0c4857dc365f8e7,40a2b34dbda0a87c,France,FR,fr-FR,2026-08-13T03:00:56+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-JUEBDV1P93AS,43d6406d951787f7,5698e41bb53f6911,France,FR,fr-FR,2026-08-13T11:53:39+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-XAWNFA4T5FY2,abf6d60112d274c2,37a725da01df9f68,United Kingdom,GB,en-GB,2026-08-13T04:19:50+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,tablet,website
F-U4P05ISK3M2W,f8fca085987b3767,a70ed2d00d0b06b2,United Kingdom,GB,en-GB,2026-08-13T03:41:47+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. This is the second order I have placed this month.,desktop,website
F-KVNNFY04EXX8,a022316259565f4e,b984a7f1d232d120,France,FR,fr-FR,2026-08-12T22:06:55+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-DTTOCNGX1SOA,53103d4fda49a9b4,e516c1162a2c75e6,France,FR,fr-FR,2026-08-12T15:13:00+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,customer_service
F-7EK6OD96G8XT,6d7e55ac561c73ac,6088e559de5becad,United Kingdom,GB,en-GB,2026-08-13T03:07:45+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps. I use the site a few times a week on my phone.",tablet,website
F-1DJCB03KRGQN,4c9601e7be64dfcc,32f8cd64d964c2c0,Germany,DE,de-DE,2026-08-13T11:48:18+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,customer_service
F-06GZBD4ZEQI1,246055d9fc4671e0,5a61c0d378bcf46c,Germany,DE,de-DE,2026-08-12T16:51:29+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,mobile,mobile_app
F-S8PXFSYMRYBX,d2e6bd5a60415767,2d7b1cc9350bf391,Germany,DE,de-DE,2026-08-12T17:53:13+00:00,product_recommendations,1,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun. Ich bestelle am liebsten über die Mobile-App.,mobile,customer_service
F-P7SUX5OOWULH,a93fe9508551db3a,733cfc65a5fd6139,United Kingdom,GB,en-GB,2026-08-13T04:36:05+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I would recommend the store to friends and family.",desktop,customer_service
F-WQUHOK2OZHYM,d3a1d5c74d033a90,42bda6a1566ee437,Germany,DE,de-DE,2026-08-13T00:47:22+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-M8QAHRL39ZVZ,fa79ec8d9180f896,2a1ff738caf3a65f,France,FR,fr-FR,2026-08-12T22:31:39+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",tablet,website
F-5OKBN1TWA57J,4febc1e2b28f4762,7ec5a3bc9c924afd,Germany,DE,de-DE,2026-08-12T21:21:10+00:00,delivery_experience,1,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,customer_service
F-ABL655QAKTTW,e9b70421cf8901b9,239dfd2cc9c1373c,Germany,DE,de-DE,2026-08-13T03:22:09+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,customer_service
F-QGDQUH13CMDV,496adf2c04987d99,b4f227785fca457a,France,FR,fr-FR,2026-08-12T17:32:04+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt. Je recommande volontiers cette boutique à mes proches.,tablet,customer_service
F-6TN5EQBC6N0H,3fc440bccdc491a7,dfd928490c1ebf37,Germany,DE,de-DE,2026-08-12T19:47:03+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-E0BMAX53LZ3X,4c439152d84188a6,48304c939567f9ae,France,FR,fr-FR,2026-08-13T11:28:18+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,mobile_app
F-8N6E9V7A0NJK,438a9f7e64368f88,5008b4ab89a84087,Germany,DE,de-DE,2026-08-13T13:05:43+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,tablet,customer_service
F-61R9HDOF0FKS,bd9a7915519be95c,3160ff9dc093a873,United Kingdom,GB,en-GB,2026-08-13T11:30:54+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. I would recommend the store to friends and family.,mobile,customer_service
F-M1XTMJGNAEYX,7e321c172aa2e2a0,8afeaf7e852651e1,Germany,DE,de-DE,2026-08-12T16:28:34+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-GEIDL5FDXVBU,9da2b11809b836e7,6199c9d4f4035638,Germany,DE,de-DE,2026-08-12T13:47:25+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-QMCHVYN8GF7B,1d20868f2c596b6b,dde4006e511ae582,France,FR,fr-FR,2026-08-13T08:00:34+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,mobile,website
F-B0K2RZVRCZRE,7c2afc36e45905fc,435ee00b78047a02,United Kingdom,GB,en-GB,2026-08-13T05:32:46+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,mobile_app
F-1DF33NVN2YPZ,9113064faadc189d,30cacf6ac431b71f,Germany,DE,de-DE,2026-08-13T00:14:14+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,customer_service
F-82D0A0SUFCWZ,231d061f5dc976b3,adf6557c599b8169,United Kingdom,GB,en-GB,2026-08-13T09:05:56+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,customer_service
F-656P5UGMLSG0,1499651f352121c3,d0f3a94a819bcf6f,Germany,DE,de-DE,2026-08-12T23:57:49+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",tablet,website
F-OV00JMPPJJ6F,bb6cb32d520deb41,719c29610819900d,France,FR,fr-FR,2026-08-13T09:29:25+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-G5MXQC4RY2I5,3e1ccb6434c76596,4de814578d741ef3,United Kingdom,GB,en-GB,2026-08-13T10:46:52+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,customer_service
F-B06CF02SJY9E,e362ed0df035ab4a,44f4711faa932a73,Germany,DE,de-DE,2026-08-12T20:55:02+00:00,delivery_experience,2,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen. Ich bestelle mehrmals pro Woche über die Website.,mobile,website
F-2QZ54RBV6SBS,28e8417ce3d4b332,c3d9c330e2037915,United Kingdom,GB,en-GB,2026-08-12T22:47:18+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. I mainly shop during the weekend sales.,tablet,customer_service
F-J2NOAS853C7H,f23acf9d48e8f20a,54d1aceacda80702,France,FR,fr-FR,2026-08-12T16:08:22+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",tablet,website
F-20PSY9TC8P8H,5ad2cf017764ab54,f0255ef01645799a,France,FR,fr-FR,2026-08-13T12:36:39+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-WF792GXS3O06,9e5ffedcc78ff18c,b323a2b9748b6b0c,United Kingdom,GB,en-GB,2026-08-12T17:45:19+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. This is the second order I have placed this month.,desktop,customer_service
F-1SUMLYA3LGF2,89224e63313cb108,7959729c1b59ac48,United Kingdom,GB,en-GB,2026-08-12T14:28:09+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,mobile,website
F-NQEQO67EBW2X,75f160c1b01f8b69,1adc33ca45207a3f,United Kingdom,GB,en-GB,2026-08-13T07:06:37+00:00,search_relevance,2,The search engine seems to ignore my keywords entirely.,mobile,customer_service
F-23XR42GAPWTA,81ccb269e32c49f2,d565671658b3031f,United Kingdom,GB,en-GB,2026-08-13T07:15:42+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",mobile,customer_service
F-VCEKUW7ACPQC,903e42e9ec3d2112,0dd94d9f59396702,United Kingdom,GB,en-GB,2026-08-13T10:31:03+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",mobile,customer_service
F-N4CKNWX344LV,5eec2b0cddffbb69,91f7e04da9bd3c5e,France,FR,fr-FR,2026-08-13T07:19:33+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,mobile,customer_service
F-T3YCOGLOK5ST,d79da2d38c4a952e,a5b8315e40f8534d,France,FR,fr-FR,2026-08-12T17:28:52+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je recommande volontiers cette boutique à mes proches.,desktop,mobile_app
F-PBEL5HAK3B5Y,0ab9985381a451e1,fc68dc8eedfbe5cf,France,FR,fr-FR,2026-08-13T07:27:09+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,tablet,customer_service
F-P764318HLRWQ,ba6086da7883a4fb,c4fe86b7c135601a,Germany,DE,de-DE,2026-08-12T15:54:09+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,mobile_app
F-KLVC4HXYL8WU,753fa555907e8ada,4568bd30030c6874,Germany,DE,de-DE,2026-08-13T04:13:14+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,mobile_app
F-7MCRVXHO0IEN,9f10e7a61c5aaa9f,6fd03b392813d927,France,FR,fr-FR,2026-08-12T21:44:50+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,customer_service
F-ITSMM6A0YYV2,81cc5a0545c3faae,ebe74f42194a2ed2,Germany,DE,de-DE,2026-08-13T12:08:48+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-G35VS2YI3WWX,e891e45f05b558ef,30c9a63da4121bf2,Germany,DE,de-DE,2026-08-13T00:06:45+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,website
F-VHDWO4Q1SY9L,75251f97ec26c23d,4b194dad5994afad,Germany,DE,de-DE,2026-08-12T14:21:22+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,desktop,mobile_app
F-5LJ6RBVF70HF,ed3dce74cbb07f00,fdfc30e7430facce,United Kingdom,GB,en-GB,2026-08-12T22:39:38+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,customer_service
F-QUFZMNEJA16R,92b9d33f84256f17,a9f8014d828372fd,France,FR,fr-FR,2026-08-13T10:54:22+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-NT5PSU5BWIYB,288dc67b8996909f,fb407684dbf58f25,United Kingdom,GB,en-GB,2026-08-13T11:03:31+00:00,checkout_flow,1,I had to re-enter my card details three times before it worked.,tablet,mobile_app
F-CUE0GK5L0AFN,cb330cce48132acb,b6a6ca92a32bc8a2,France,FR,fr-FR,2026-08-12T22:28:05+00:00,after_sales_support,2,"Le service après-vente est inutile, personne ne répond à mes e-mails.",tablet,customer_service
F-AWZDEF5JCLX4,77dcf65f8fc090c6,fb7a99ff6458ce6a,United Kingdom,GB,en-GB,2026-08-13T04:32:22+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock.",tablet,website
F-O1ZVCSXQZ3MZ,48530b84c0c0b9fe,4cbe86c41f7fa90a,France,FR,fr-FR,2026-08-13T10:48:45+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,website
F-4H9YJHY05318,270a7395fe14d765,58b59d4156f0c2b7,Germany,DE,de-DE,2026-08-13T05:00:20+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,mobile_app
F-JQXCL5MQ7VQR,74bf21bd7c8dcbaa,09353a03dd9ab34d,United Kingdom,GB,en-GB,2026-08-12T22:28:30+00:00,search_relevance,1,I searched a specific brand and got unrelated items first. I would recommend the store to friends and family.,mobile,website
F-YJ0YBQ8LDHHA,8aa1f1a71d9a68ea,0b10fd3a63e16eaf,United Kingdom,GB,en-GB,2026-08-13T04:15:26+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop. This is the second order I have placed this month.,desktop,mobile_app
F-U6VU2DPR07RQ,b84d4827b5af33e7,498a20bf45fab25c,France,FR,fr-FR,2026-08-13T02:51:33+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-QRDIBT3WZBHB,722b2ae9ba5f5c90,10043a580fc402cb,United Kingdom,GB,en-GB,2026-08-12T22:21:33+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,customer_service
F-YXJZ8FWURIU2,14022e53a35a0162,3f7a2264523eadc2,Germany,DE,de-DE,2026-08-13T03:41:34+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",mobile,customer_service
F-40HPBVEM23H3,a9689a9af33bf927,cc356783d435ba65,United Kingdom,GB,en-GB,2026-08-13T02:04:51+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",tablet,mobile_app
F-3X4BO4POT1AU,2700bbe577aad3fa,c1d412708e333a7c,Germany,DE,de-DE,2026-08-13T07:07:08+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-PXLJK2E22MG9,3804ebd116684d06,1e2670d56dd8b0d5,Germany,DE,de-DE,2026-08-12T20:55:23+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,desktop,mobile_app
F-UNZXEFPPIQXD,d94e30a3b908cb5a,550e17ee101925a1,Germany,DE,de-DE,2026-08-12T17:52:19+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",tablet,customer_service
F-KUK928XORNWN,083e2a3d577e17df,1bceebf487521fea,Germany,DE,de-DE,2026-08-13T04:49:57+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt. Ich bestelle mehrmals pro Woche über die Website.,mobile,mobile_app
F-XZV5ACO0Y9BQ,99540b1696d45b69,49511fed3601935c,United Kingdom,GB,en-GB,2026-08-12T16:23:35+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,website
F-Q2MCCKGDQBYY,c2a04477d255146b,5a3d665a9d448d1e,United Kingdom,GB,en-GB,2026-08-12T22:07:47+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. I would recommend the store to friends and family.",desktop,customer_service
F-BIRAROVMVNOI,1f5cd97ff87d2432,f4769a6faa9fa8f7,Germany,DE,de-DE,2026-08-13T09:53:46+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",desktop,customer_service
F-5D4HT5ZQC3YI,a76344be84e8f6f5,a1af9f04c25a2278,United Kingdom,GB,en-GB,2026-08-12T20:26:38+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,website
F-FRDPZM1HNH4S,0262e3277092afb7,0a5890e5a53793df,United Kingdom,GB,en-GB,2026-08-12T21:09:09+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. I mainly shop during the weekend sales.,tablet,website
F-DA4RV7EQQ6YB,2051a13a4a15a2ce,e65c5f4c4f1c324c,Germany,DE,de-DE,2026-08-12T23:42:50+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,desktop,mobile_app
F-ST00VEHH6OZ6,bb5fcb4d52462d55,4984f88099b41a19,United Kingdom,GB,en-GB,2026-08-13T09:54:26+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,mobile_app
F-ZJ54NY60Z5QA,1577d678c136f534,300b64960d94d44c,United Kingdom,GB,en-GB,2026-08-13T05:47:44+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",tablet,website
F-7QQRDHT9A8YM,d5f3a31ef2e183c4,dfca3bb34deab1b5,France,FR,fr-FR,2026-08-12T22:10:22+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-XQQGUM9DA52X,32fb88b75503df15,c13cae7b89ac90b6,Germany,DE,de-DE,2026-08-13T01:04:47+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt. Ich bestelle am liebsten über die Mobile-App.,desktop,customer_service
F-P0FK84XQOR8J,898b83f8a7d62bc1,3e1ecfe65ec61ee6,United Kingdom,GB,en-GB,2026-08-13T09:05:41+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I mainly shop during the weekend sales.,mobile,customer_service
F-2B4FY33U4LGU,eb428effb12a33b5,aa2ed795fdb9c0a4,Germany,DE,de-DE,2026-08-13T02:44:34+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,mobile_app
F-R3IXME7AJ78Z,17106079988ff54c,b9f1d5e72612ed0b,Germany,DE,de-DE,2026-08-13T06:13:26+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-3JRDGFTIH609,75e8e64a17d6cca9,19b2f1fd7abfc27f,France,FR,fr-FR,2026-08-13T09:54:29+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,desktop,website
F-01S9L2Y7HSGM,53947ddffd697f93,1c66ee4bbd5deefc,Germany,DE,de-DE,2026-08-13T04:59:11+00:00,after_sales_support,1,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,tablet,mobile_app
F-FV9UVPWHDIQ1,21638529c0ce696b,ce4f1ebb41a265bb,France,FR,fr-FR,2026-08-13T11:22:34+00:00,product_recommendations,1,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,mobile_app
F-DLDXKNP6L76N,d7804305f16fa99d,aafb39ac2b58fc92,Germany,DE,de-DE,2026-08-12T18:13:10+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-G1XECLARKGCG,cef09b70bceef746,1550836d2cb70035,United Kingdom,GB,en-GB,2026-08-13T00:05:52+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,desktop,mobile_app
F-YMUIMKVM8N9D,86464b2543b7a130,26b6cfa31f46f487,Germany,DE,de-DE,2026-08-13T09:56:29+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-TL508ZC9VX01,91b6d34113a9c755,c04c6fcc1f9b37d7,Germany,DE,de-DE,2026-08-13T10:22:54+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,tablet,website
F-DW1RSNC55N7V,f93b71947a29584b,05ec44f6dad85a56,France,FR,fr-FR,2026-08-13T04:51:35+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",desktop,mobile_app
F-GVWLNNCJ62SY,57bb3557bfba5287,0098933c99f5e51e,United Kingdom,GB,en-GB,2026-08-13T03:16:09+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,desktop,customer_service
F-MUS2A0HPXZ1C,858cdf1b6a7d67ba,e5fcfdabbdeb64db,France,FR,fr-FR,2026-08-13T13:01:27+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",tablet,mobile_app
F-P1G8TXX3LYUT,97cb38edea422d7e,4c30173f643ac6ab,United Kingdom,GB,en-GB,2026-08-13T07:17:47+00:00,search_relevance,2,I searched a specific brand and got unrelated items first. I use the site a few times a week on my phone.,tablet,website
F-QFBP1YC7YY71,19112154d9d5880d,b81655a31c71e895,France,FR,fr-FR,2026-08-13T10:59:56+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,website
F-NRADK5QZ1O5U,57b32b95df813e2e,e216bb6149c49279,Germany,DE,de-DE,2026-08-12T14:50:35+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,website
F-WJDWPLB4UBNI,aadd2415fad5c0dd,80d3f9155c37c824,France,FR,fr-FR,2026-08-12T18:50:10+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,desktop,customer_service
F-9SBMI14SCKT3,e7fe54d46b28bbd3,d76dd91e9c88b6cb,Germany,DE,de-DE,2026-08-12T22:29:44+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,mobile_app
F-RRKWTLIFE28J,d43721f5749cdbef,4d0c631b926c0b33,France,FR,fr-FR,2026-08-12T18:20:24+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",mobile,mobile_app
F-9ZFBA788OEJ9,737adf2a8a209779,ad0b065aa46dfe0b,Germany,DE,de-DE,2026-08-13T10:45:04+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Das ist meine zweite Bestellung in diesem Monat.,tablet,mobile_app
F-CGPCWYMW7OIK,15ef8e2116492d98,cfd204437f3a9ec2,United Kingdom,GB,en-GB,2026-08-13T04:39:36+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,website
F-FGXEGTQL3YE1,497d3f7db3addfc2,f519196320f3c975,Germany,DE,de-DE,2026-08-12T23:27:42+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",desktop,mobile_app
F-TVLLJNFSENNE,6aaa325abb3abbff,1a9ec44e41955fa9,United Kingdom,GB,en-GB,2026-08-12T16:38:32+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,desktop,mobile_app
F-EJG2Y5U3B655,1166513f2e34e9eb,d1b5c1e2639092b1,Germany,DE,de-DE,2026-08-13T09:51:15+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-B48IJ1IRP8PQ,fe38371395419242,7ae091119b7367c3,United Kingdom,GB,en-GB,2026-08-12T19:59:09+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,mobile_app
F-ORM69EQ7744P,e1946bc89cd5e6b8,1e8fca5c66dc8812,Germany,DE,de-DE,2026-08-13T12:12:53+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",desktop,mobile_app
F-GOZEMX9DHGOB,946c0d48a1f2dfb6,661e5056b3573f73,France,FR,fr-FR,2026-08-13T09:35:36+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. J'utilise surtout l'application mobile pour commander.",desktop,website
F-KYUMO56YGY8C,b96b39f0633d1423,ed898bb54eccc667,France,FR,fr-FR,2026-08-12T15:18:52+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-3UBYZRPMIAZT,4e80f1044445ec0c,b923c145f5b676b7,Germany,DE,de-DE,2026-08-12T21:39:40+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-USVTSV744YA4,0d942a16246c5764,20db135803b46b0f,France,FR,fr-FR,2026-08-13T06:22:57+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",mobile,mobile_app
F-RUZ6DDKM4KFL,6533ff813f5b3814,49bf1e04882519f9,France,FR,fr-FR,2026-08-12T23:29:49+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. Je recommande volontiers cette boutique à mes proches.,mobile,mobile_app
F-6L2PQO8IMLBZ,1599a291499d33df,2c74c703d77ab0eb,Germany,DE,de-DE,2026-08-12T16:52:38+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-V5F9BM74TAUG,feb40d800b4bd791,ec9f9ea22f06d858,United Kingdom,GB,en-GB,2026-08-13T11:11:17+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",mobile,mobile_app
F-68SVF83T3HY1,0827e0386b137be0,8c46c79b37534df0,Germany,DE,de-DE,2026-08-12T16:24:27+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,mobile_app
F-WD5P4B43C6EC,faf5b8c3e37bf862,e6b6ba4aa8848e09,Germany,DE,de-DE,2026-08-12T18:03:49+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-SCOSE6OSHDEI,0308723b5ff0462a,cf08feb6cef0b1f9,United Kingdom,GB,en-GB,2026-08-12T23:55:24+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",desktop,customer_service
F-ZPUXBZV55LJ9,fef5877c9293c816,9d799ac3a3ae070f,United Kingdom,GB,en-GB,2026-08-12T21:11:55+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly. I use the site a few times a week on my phone.",tablet,website
F-5H8ZC3XSF41R,191e8480673cd323,bef0c393c374a5ef,France,FR,fr-FR,2026-08-13T13:22:09+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",mobile,customer_service
F-IWML23VBMKSO,abf6e28ae5de7b39,0d29e08ccd225896,United Kingdom,GB,en-GB,2026-08-13T09:41:47+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,website
F-E7SK5OWEGKQG,d1a953a4a50e98fd,3cb891a7d94d1ef3,Germany,DE,de-DE,2026-08-12T16:13:01+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,mobile_app
F-M4LJ3UQVKS83,a17519ae0b44f245,9b015a815edef0b4,France,FR,fr-FR,2026-08-12T19:47:24+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,customer_service
F-1CF6EVI0FM72,85c5bd1e33340130,196c865ad6820015,France,FR,fr-FR,2026-08-13T01:42:23+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,desktop,customer_service
F-DFLXALMKTV16,f7f8606afdf1ce5b,41b040a48d04cd56,United Kingdom,GB,en-GB,2026-08-13T04:04:39+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,mobile_app
F-C8HAPV2OZYGL,87687dbc03bbe59f,6fe95273f835d3e9,France,FR,fr-FR,2026-08-13T12:24:02+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé.",mobile,mobile_app
F-HXBSYERAZEB1,d13ef6dc0703bec1,4f690173b44aaa25,France,FR,fr-FR,2026-08-13T01:05:29+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,mobile_app
F-SARSAAEFF4FF,81c11ce1b46082da,e3612af1beec1c17,Germany,DE,de-DE,2026-08-12T13:57:35+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-WRV8IX5NU2M0,908f83e915849975,3aee19b88c9a12fe,United Kingdom,GB,en-GB,2026-08-12T17:59:44+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly. The mobile app is my preferred way to order.",mobile,mobile_app
F-MZVHCUYWCC86,8bd552f3a0f3d1a2,b346efc94518e7f7,Germany,DE,de-DE,2026-08-12T14:13:59+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-Y5HP3PVT2MG8,daf3d4a88b17c230,5924223ca52bd8d2,Germany,DE,de-DE,2026-08-13T11:00:51+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,desktop,website
F-PT496EA23900,afdbd904b747c9d2,8796fad9ac08feb8,France,FR,fr-FR,2026-08-12T21:18:05+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,tablet,mobile_app
F-YIAQZNR86LVM,0ee01c56fca9da96,cf5d4cd280f74b12,Germany,DE,de-DE,2026-08-13T11:06:07+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben.,desktop,mobile_app
F-RC747EEFRN9Z,18e225d931b3af35,c9490991a4da8c5f,Germany,DE,de-DE,2026-08-12T23:49:01+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-WNDOE46D3US0,8b0121bf31d059d9,263d1e9fb13a9800,Germany,DE,de-DE,2026-08-13T05:11:17+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle am liebsten über die Mobile-App.",mobile,customer_service
F-UVHNDNDXBQOP,021bbfeb6f8846c6,fd83f5b3e200a465,France,FR,fr-FR,2026-08-13T08:24:43+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,tablet,mobile_app
F-SRORO7LGCFXO,389842c47fe6536d,b63430ae144ad505,Germany,DE,de-DE,2026-08-13T01:08:23+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-8SWXK74HRD15,8a6578b139164bb9,4dea33c70464e6ea,United Kingdom,GB,en-GB,2026-08-13T03:20:23+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,mobile,customer_service
F-Y4AHXDWLXESV,5338852617e15532,943c01ea7361a0a0,France,FR,fr-FR,2026-08-12T15:00:00+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,mobile,mobile_app
F-CKSRP4NHJNQY,007019f1a04cafdf,49fe3eaf5a247c19,United Kingdom,GB,en-GB,2026-08-13T00:29:11+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,website
F-ZQ05MVNPLPTT,c2f7677335845408,8ea2b711b857bbc6,France,FR,fr-FR,2026-08-13T05:52:39+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",mobile,customer_service
F-ELKD509APACE,e748807a60de4fd7,4f0ddf5016979e5e,France,FR,fr-FR,2026-08-12T18:02:07+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",tablet,mobile_app
F-8O2FQ46EF9TJ,edc68578fc3cad82,78e0c8a51703c28d,France,FR,fr-FR,2026-08-13T10:12:26+00:00,search_relevance,3,"La recherche est correcte, sans plus. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-QOWBSZOH1IMQ,5d0ac23e24c0a269,b7d6d89a78eb4f09,France,FR,fr-FR,2026-08-13T00:45:46+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,customer_service
F-G0CJT76XO8J0,22102ab833c2bb00,a75a6915c75286ec,Germany,DE,de-DE,2026-08-12T19:47:32+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,mobile_app
F-FSS9UYPXI942,3539811a3fc86f66,ff8530cfdd3d2ed7,Germany,DE,de-DE,2026-08-13T07:21:23+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",tablet,customer_service
F-CHNITP70P6WW,fbb4d818f9c8fab7,51ab042da3885a19,Germany,DE,de-DE,2026-08-13T04:40:24+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",tablet,mobile_app
F-EK96XHTDKBZI,da0af4fe710538e9,a44d77bef0468c58,United Kingdom,GB,en-GB,2026-08-13T12:50:23+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,customer_service
F-GJHRJ26JR0VU,25aad310b805a421,65fb6aea344352ed,United Kingdom,GB,en-GB,2026-08-13T01:10:17+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed. I would recommend the store to friends and family.,mobile,customer_service
F-GNISWE05ESFG,5e6e0c2ecb550c0f,c437460454458517,France,FR,fr-FR,2026-08-12T15:50:30+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",tablet,website
F-51WKG0LCQSR5,b10a94ce49c7c47e,29714449bc9800e1,Germany,DE,de-DE,2026-08-13T11:46:20+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,mobile_app
F-1JNM19L6XJUW,85d363b1877887bb,a0656dc7afbb262b,United Kingdom,GB,en-GB,2026-08-13T12:12:17+00:00,product_recommendations,1,"Recommendations feel generic and irrelevant, I ignored them all. I would recommend the store to friends and family.",tablet,website
F-UKLYKAHHKR7J,16e6adf567fc58e6,1b73dccbc575e0a4,United Kingdom,GB,en-GB,2026-08-13T00:23:17+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-MSU3PCHCSKZ1,387cae3faf32dc6e,6a1be9918a59f394,United Kingdom,GB,en-GB,2026-08-13T00:07:50+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. The mobile app is my preferred way to order.,mobile,customer_service
F-O5DISAC2A2RV,d24c9b5672f1dccf,5939bd412cb3f648,Germany,DE,de-DE,2026-08-13T11:30:52+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,mobile_app
F-90DQ7RBZZ1FS,b988610b52cdfc68,af482e0af96131a6,Germany,DE,de-DE,2026-08-12T20:07:20+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,mobile_app
F-VBLXH3G6K38D,1d627cbe93582aac,108cc17389fb0254,United Kingdom,GB,en-GB,2026-08-12T15:22:17+00:00,product_recommendations,2,"Recommendations feel generic and irrelevant, I ignored them all.",tablet,mobile_app
F-7P21ZB4A0KNO,7d70e75e9fd59465,d3b710ee9f0bddf7,United Kingdom,GB,en-GB,2026-08-13T01:21:39+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,tablet,website
F-LWET4RKXJFWU,2d089449c97994e9,f4ce24d5fbcd7605,United Kingdom,GB,en-GB,2026-08-13T04:19:14+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,customer_service
F-66ENK4KHFINR,71ffbdcbc1484a42,00badef329151113,France,FR,fr-FR,2026-08-12T19:57:36+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. J'utilise surtout l'application mobile pour commander.,mobile,mobile_app
F-YQWW7ZL9I9WM,82d7fe50e1e98234,d128d1fc22a3fe52,United Kingdom,GB,en-GB,2026-08-12T15:20:14+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up. The mobile app is my preferred way to order.,desktop,customer_service
F-XJSZ9HHH9ZRG,c551a82ea90bc291,30bf44ba35cd60aa,France,FR,fr-FR,2026-08-13T07:39:13+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-K6DY3YSBI4RR,1d9d2425d6e636c1,f691ed81b5292afc,United Kingdom,GB,en-GB,2026-08-13T06:30:03+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,website
F-V6RIMG1NRSAM,8d1e45b5a8344b52,14aa7e5810a9f58f,France,FR,fr-FR,2026-08-13T11:48:40+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,tablet,mobile_app
F-J15ORRWGE02V,8c372b16bd661d56,b10daac237fb0d30,Germany,DE,de-DE,2026-08-13T06:31:18+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,mobile_app
F-RQJ7XBR5CKNB,37261387c18dbcb2,1455b3747b18813e,United Kingdom,GB,en-GB,2026-08-13T01:21:09+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special. I use the site a few times a week on my phone.",desktop,website
F-ZXZOL3EEGG2L,17629fb61d5311e7,7f72da6c8de523ee,France,FR,fr-FR,2026-08-13T11:20:40+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,mobile_app
F-WV4PVFRK7ZDD,50171799e14f41f9,3c17e15d8e395e1c,France,FR,fr-FR,2026-08-13T00:04:55+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,website
F-71ALMUAK3KBF,fb55f8e946cee4ea,7911d7278d823434,United Kingdom,GB,en-GB,2026-08-12T15:05:24+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,customer_service
F-WXRROSIVKUGV,ec316f120384b8d0,89ad574047e22bf1,Germany,DE,de-DE,2026-08-13T00:15:08+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,mobile_app
F-NRN8QYAO3W9D,9cf3b04f444ba885,2cedf3c2a8023fb0,Germany,DE,de-DE,2026-08-13T03:37:27+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,website
F-CCMQQJUE11P7,0830c31b861c0124,9d6e35726ad2024e,France,FR,fr-FR,2026-08-12T15:52:52+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,mobile_app
F-6NA8DN49XGZ9,2c7a910790951203,b4d23365b1beebcb,France,FR,fr-FR,2026-08-13T02:09:45+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,mobile,customer_service
F-K9E2N9PPZM3F,ad0ad195b6efa3cc,3039c94136407fab,United Kingdom,GB,en-GB,2026-08-13T04:42:13+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. I mainly shop during the weekend sales.",tablet,mobile_app
F-IDXT2Q7DK5UR,57dfcb659e9618e8,ebb235b0029eb0a8,France,FR,fr-FR,2026-08-13T08:49:23+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",mobile,mobile_app
F-P5SNAXG0Z7KT,a9a92f6f19bf5370,05d85183ff431d9a,France,FR,fr-FR,2026-08-13T11:32:06+00:00,checkout_flow,1,"Le processus de commande est trop long, j'ai failli abandonner. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-11YSR0DNIXRH,a189851e8d773b3f,60556340b130a391,France,FR,fr-FR,2026-08-12T16:11:15+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,customer_service
F-1IHLCYROJM53,02ec0ec755181ac4,0a813387c6fed33e,France,FR,fr-FR,2026-08-13T12:14:49+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. C'est ma deuxième commande ce mois-ci.,mobile,mobile_app
F-HG991XKX9SKS,298059d4ef8d27ed,3481690867c8e1d0,Germany,DE,de-DE,2026-08-13T00:50:43+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",mobile,mobile_app
F-QE2EPQZEWCRD,a0ac3659209e1513,b1cdaf0261ec7231,France,FR,fr-FR,2026-08-13T12:57:48+00:00,after_sales_support,1,Ma réclamation a été ignorée pendant des semaines. C'est ma deuxième commande ce mois-ci.,tablet,website
F-UCPBSL2NMLZ1,de48e35a4ec20833,aadc9e561656d0ed,France,FR,fr-FR,2026-08-13T08:11:24+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-9XYG4R810F6D,16b96bf1c78aa545,a3df5a37c0ef1fcd,France,FR,fr-FR,2026-08-13T13:11:47+00:00,search_relevance,3,"La recherche est correcte, sans plus. Je fais mes achats surtout pendant les ventes du week-end.",tablet,customer_service
F-IBK4XQ7BHILI,712d1557e6973ee2,871668ac364db630,France,FR,fr-FR,2026-08-13T03:59:29+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",mobile,customer_service
F-LP0E8POQ71MI,80cda204e0eb3c5d,8b02f426f27df6c8,France,FR,fr-FR,2026-08-13T09:19:52+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",mobile,mobile_app
F-K0H8YAS588IZ,b2c435712fafbb75,35b960857db883f6,United Kingdom,GB,en-GB,2026-08-12T23:20:11+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy. I mainly shop during the weekend sales.",desktop,mobile_app
F-1MDTDYCX8OLZ,914462476cfda838,d74f1a0acfeab254,United Kingdom,GB,en-GB,2026-08-13T10:11:33+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. I would recommend the store to friends and family.",desktop,customer_service
F-8D2O4OORSC2A,b2fc0199aaedcc59,19db6c6f5b0892fc,France,FR,fr-FR,2026-08-13T01:09:40+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-53EOOLSQ1Q6N,2a506768b4cb776a,ea346199bc315ed6,United Kingdom,GB,en-GB,2026-08-13T02:58:11+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain.,mobile,customer_service
F-OCDT2SOVMB3Z,cd9fb285716d8967,d09ca99bc2e49a2b,Germany,DE,de-DE,2026-08-12T15:59:24+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,website
F-8EYPGR9LUTYJ,eed0ad9ea1c5b0d9,aa0131a83fc17ae0,United Kingdom,GB,en-GB,2026-08-13T08:44:24+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",mobile,customer_service
F-JS3MEBZIT4KE,e9d252a5d4890528,f17b3ba3b3b2fd0e,United Kingdom,GB,en-GB,2026-08-13T07:52:58+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,tablet,website
F-JZ1UB769WKXI,004667c5eb2bbb6a,cf158e193e0b3a34,United Kingdom,GB,en-GB,2026-08-13T13:37:55+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,mobile_app
F-RAMT6N434H7L,f95b53c5784223b0,e02f072ab9bf9cbe,Germany,DE,de-DE,2026-08-12T16:48:30+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,customer_service
F-S6701DJS40CO,df8b2fcb01408944,b779c751ef3d5fbd,France,FR,fr-FR,2026-08-13T13:15:41+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,customer_service
F-5XZJBQ1EWC1O,3bb8e432ca569bbd,50a9a2181e91662c,Germany,DE,de-DE,2026-08-13T05:36:05+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,customer_service
F-ULIGUJJ7KK3I,e93dcd7077df1983,51de04a1961fe829,United Kingdom,GB,en-GB,2026-08-13T00:27:30+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",tablet,mobile_app
F-4YDUU17EQN89,7e4f0f4d37b18ce2,a287b97884f788fc,Germany,DE,de-DE,2026-08-12T16:21:36+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",tablet,website
F-KSSG8XMPYSMQ,f52745326e4ef785,a6eb3f96eee6df34,France,FR,fr-FR,2026-08-13T10:02:33+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",mobile,website
F-Y4TG4VSQXVQJ,f195d00bd2803475,e5c9b46234daad37,France,FR,fr-FR,2026-08-13T04:53:51+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. Je fais mes achats surtout pendant les ventes du week-end.,desktop,mobile_app
F-CH97IC1IHOEI,2fe2630eb260163d,148db96a6bc26d4e,Germany,DE,de-DE,2026-08-13T05:44:55+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes.",mobile,website
F-7J4JG70JN2CW,2dbc560b35d6f62a,858a139a20b117c5,Germany,DE,de-DE,2026-08-13T04:50:46+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-BC3CT80VIP2W,384c2bb26f2e2634,f874aa7c92032e71,Germany,DE,de-DE,2026-08-12T23:56:44+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",tablet,mobile_app
F-G3OZCGC5EJKL,c249825e0ebdf034,fc4ebda490cce6ca,France,FR,fr-FR,2026-08-12T20:29:52+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",tablet,mobile_app
F-BABZWKDQ9MHM,fdfced6579259ffb,a4a1b2ffbb900c22,France,FR,fr-FR,2026-08-12T20:37:05+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-JZUKEBOBECKB,2148c47a659788da,9dd8e3e85b3b5a0e,Germany,DE,de-DE,2026-08-13T00:55:09+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,website
F-OIGRT0CW5PK9,babd3a3780af1f52,fd1dcb1a96741c37,United Kingdom,GB,en-GB,2026-08-12T22:53:09+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",mobile,website
F-L177Z88AE8AY,1db178f8ebb12d7d,3752d4ba501df282,Germany,DE,de-DE,2026-08-12T14:47:05+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",desktop,customer_service
F-K1LSS54FOU8O,e0ca50198e5cc611,3d5e2595baa3c92d,France,FR,fr-FR,2026-08-12T22:25:03+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-K6LQVVBIDL3X,e2ff78b55d2fa543,11eccf88e3a435c1,United Kingdom,GB,en-GB,2026-08-13T07:04:41+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,website
F-PS75H812IDCG,924d4017ac076593,64d23fd3239fe012,Germany,DE,de-DE,2026-08-12T17:34:44+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",desktop,mobile_app
F-DW3DORAXMMY4,9f5b51eb5f6d4b7a,4c2997c06b268af0,United Kingdom,GB,en-GB,2026-08-12T22:12:10+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,customer_service
F-3ZB29S91BRS6,3b59c495c0b09232,92f8691a9529241b,France,FR,fr-FR,2026-08-12T14:22:56+00:00,delivery_experience,5,Livraison rapide et livreur très aimable. C'est ma deuxième commande ce mois-ci.,desktop,website
F-TAF1PX76103Z,47570f7928946414,2722626e2d08128e,United Kingdom,GB,en-GB,2026-08-13T08:35:52+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop. This is the second order I have placed this month.,desktop,mobile_app
F-RVJK1QZM05ZT,9e8e1d2a2b61a53b,b4948ac123ab537a,Germany,DE,de-DE,2026-08-12T18:24:47+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,website
F-SXW50LATKCG4,fa14f5c84adf862d,3c3d25d7f38c68c3,France,FR,fr-FR,2026-08-12T18:49:35+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,mobile_app
F-4IVSYZT56HDM,97392f86a9d258ed,7be7a6b05bcea7b3,United Kingdom,GB,en-GB,2026-08-12T22:10:33+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-QXLHIUTHF5DZ,3aca18b04f74baeb,1b0ae121c99f28f4,Germany,DE,de-DE,2026-08-12T15:35:57+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-I53PBBKE7CY1,2a874a69d6b774b3,e7080c08dc48d4a6,United Kingdom,GB,en-GB,2026-08-12T14:38:15+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,tablet,customer_service
F-D8RG8F3IR4NF,65dd521a4464578e,d949115f914427cb,United Kingdom,GB,en-GB,2026-08-12T14:48:48+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund. The mobile app is my preferred way to order.,tablet,website
F-UKYMVEWO55V5,6e4a2e8587dcdd70,e8d42ef7734fe117,France,FR,fr-FR,2026-08-13T05:22:10+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,mobile,mobile_app
F-1U4GFACFQMSV,bd500aef8428c2d7,0588d4206c1f69c1,United Kingdom,GB,en-GB,2026-08-13T00:11:37+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,mobile,mobile_app
F-6SYOGFELH5W6,ed5dff5bef662eb2,d3e39cfb6d8165a2,France,FR,fr-FR,2026-08-13T05:11:35+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,mobile,website
F-KCEJPKVE7P8B,226f05dfd6cdce78,e17a937467912c89,United Kingdom,GB,en-GB,2026-08-13T12:31:35+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off.,tablet,customer_service
F-ISGVKMZ5K8IL,4acbe46bee563644,135fa827c2452de6,France,FR,fr-FR,2026-08-13T05:54:15+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir. Je recommande volontiers cette boutique à mes proches.,desktop,customer_service
F-D5CHJL2S5IQ5,13978d73680411b0,9fda810f601e08f5,United Kingdom,GB,en-GB,2026-08-12T20:48:49+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times.,tablet,website
F-BGHZZM3D4O9R,2cbf87e0662029a5,9d989111b6c1af22,United Kingdom,GB,en-GB,2026-08-13T09:07:06+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,website
F-99KH08LTTPAA,1f6c82a693e6e01a,dde4f1cdd9670a6e,Germany,DE,de-DE,2026-08-13T00:57:40+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-ZWT90PSYNSFR,61232285c3c57366,577454700a7b64a4,Germany,DE,de-DE,2026-08-13T12:56:52+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-42NBZYVWTKNF,20fceba594ea2388,985793d2151459f3,France,FR,fr-FR,2026-08-12T23:20:18+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet. Je fais mes achats surtout pendant les ventes du week-end.,tablet,customer_service
F-60AF3O16LKFC,c352c71e41f1ef40,3f03ea273ae68f5b,Germany,DE,de-DE,2026-08-12T22:34:47+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,desktop,customer_service
F-NC9H6FP5NBHN,bfa1b1f9cca308af,296c1d160a10791d,France,FR,fr-FR,2026-08-13T06:14:04+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,customer_service
F-JZZ7PTI6HQW2,6cbd5dbd0fe40334,102a2c2034c0a81a,United Kingdom,GB,en-GB,2026-08-13T10:46:32+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",tablet,customer_service
F-ZJP8LANOX6A3,1ac37215c3795e5f,ca516c16e2ebd6e2,Germany,DE,de-DE,2026-08-12T22:32:25+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",desktop,website
F-7M95LRPMQE0E,6db2eb52000067a0,8988726369d8b89c,Germany,DE,de-DE,2026-08-13T10:20:48+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,website
F-ZAF94LBZKPB9,8b50e3ca491546a9,23241de7cbfbea5f,Germany,DE,de-DE,2026-08-13T04:02:44+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-WIYIQHVE8LZA,bbfc4c901816f1f2,047067a5a40b445e,United Kingdom,GB,en-GB,2026-08-13T05:15:28+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",desktop,website
F-217YVZGIWQUV,410afc4a84ca1f87,8f4394a12a9d5391,United Kingdom,GB,en-GB,2026-08-13T05:43:08+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-V2OH0CTGYA72,bdd9e55822e6c21b,d2e77cf561d3455e,France,FR,fr-FR,2026-08-12T15:30:12+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,tablet,mobile_app
F-LW6HF6J4CORG,327ac08fd579a70a,79b6a39909503a28,France,FR,fr-FR,2026-08-12T15:55:22+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je recommande volontiers cette boutique à mes proches.",desktop,mobile_app
F-PROP09KCT471,a50055c2e82eb9bf,bcfd6009796aced5,United Kingdom,GB,en-GB,2026-08-12T18:18:13+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. I would recommend the store to friends and family.,desktop,website
F-SGBH6BWX4O67,86b9f6e36cfdf95f,e52cd70c56d997d6,Germany,DE,de-DE,2026-08-12T19:32:33+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,mobile_app
F-N3HI278ELQT1,a1ff61affb8c40cb,e4b41495f4bfc63c,Germany,DE,de-DE,2026-08-13T11:33:43+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,website
F-JK5SZON2XMB9,99b6c94ee357a13a,399c8bdbdac07a24,France,FR,fr-FR,2026-08-13T03:34:11+00:00,delivery_experience,5,Livraison rapide et livreur très aimable. Je recommande volontiers cette boutique à mes proches.,mobile,mobile_app
F-X23911JCU53X,40b73978e01a9753,3a10f00613c36dc3,United Kingdom,GB,en-GB,2026-08-12T20:21:39+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-CHDL21H322HW,657a716908838f63,529d1e26cf1ec494,Germany,DE,de-DE,2026-08-13T02:36:24+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte. Ich bestelle am liebsten über die Mobile-App.,mobile,mobile_app
F-1SHBCRKMN1KS,bf96ae53e31e7502,40e8b423216b2da8,United Kingdom,GB,en-GB,2026-08-13T05:06:00+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely. I would recommend the store to friends and family.,tablet,website
F-VZ89ZRGGGHMZ,1e0168dbe7798601,938d82e34326aa49,United Kingdom,GB,en-GB,2026-08-12T15:10:46+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,mobile_app
F-HWJP505562V7,1b731c6e69e7b42f,c8700263229d660a,France,FR,fr-FR,2026-08-12T23:00:23+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-SM7SQ4JQXBAQ,1d444e832117717f,804db882eec29022,France,FR,fr-FR,2026-08-13T01:07:18+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",desktop,mobile_app
F-VF6S6ZXD3VZ8,f9ddd6d907f80091,aa1caec18b213529,United Kingdom,GB,en-GB,2026-08-13T13:36:45+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",tablet,mobile_app
F-1HZY012VNNOS,f4a5d8bbe33e9726,afbd84efc5e41fd9,France,FR,fr-FR,2026-08-13T09:41:09+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. J'utilise surtout l'application mobile pour commander.",desktop,customer_service
F-SI1LDS68FIIG,f53643186a8a5f45,526e6d074f1836a3,United Kingdom,GB,en-GB,2026-08-13T05:07:39+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. I use the site a few times a week on my phone.",tablet,website
F-BUDKNZH74PD0,877833b8fb4ff48f,366ebd0512aba490,Germany,DE,de-DE,2026-08-12T15:42:49+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,mobile_app
F-IKDR83I0MFVB,ae7eda4ce6949a28,437737e8b72f3a77,United Kingdom,GB,en-GB,2026-08-13T08:29:44+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",desktop,mobile_app
F-FOZ9LO4HXG7G,f69456eff540eb9b,2ec49399867116c3,France,FR,fr-FR,2026-08-13T11:35:40+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-WBAXN7GJGL3D,eaf8d0f609385bb4,52c75ab96c390b6a,France,FR,fr-FR,2026-08-13T12:54:57+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,mobile_app
F-8ZRQ8B46W7TC,7ebe5ef735b112f0,44873ec41a882552,France,FR,fr-FR,2026-08-13T06:20:41+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. Je recommande volontiers cette boutique à mes proches.,tablet,customer_service
F-8J1HYWF80LG9,e2af76c7843d4bfa,201a5277c83bf7ed,France,FR,fr-FR,2026-08-12T14:51:16+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,customer_service
F-G6EFUHBJRSDT,63b5923714c4724c,e352dcfeac3ccf77,France,FR,fr-FR,2026-08-13T01:55:11+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",desktop,website
F-SXI6KX5LE8FS,aef94c37d494de3e,b560260300b0b7ff,United Kingdom,GB,en-GB,2026-08-12T23:02:53+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text.",desktop,mobile_app
F-PJD2T2WNFL90,dc99dbdec6c8313d,a8d31464166a6bf0,Germany,DE,de-DE,2026-08-13T04:28:17+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-03CYKDE3FZUI,46aa2f3a006fa228,bc80211139e5f4ce,France,FR,fr-FR,2026-08-13T09:06:43+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. C'est ma deuxième commande ce mois-ci.",mobile,website
F-SEWF4OGEFM12,45677a8779420db1,182f9a7472f59012,France,FR,fr-FR,2026-08-12T14:14:48+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,desktop,mobile_app
F-9WNROWFZU7W0,5b83866e9ea69711,52b1d68a65256d82,United Kingdom,GB,en-GB,2026-08-12T21:27:43+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-R8HULD8FDXE0,86d8899c842fcf91,f71fb1f8d4770b9f,United Kingdom,GB,en-GB,2026-08-13T12:02:36+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",tablet,website
F-WQD6242B3DO2,693926e00211cea2,933ae876dce1507b,France,FR,fr-FR,2026-08-13T08:41:50+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-6EOVU5A0ORU9,06aae38ec3fdb857,bbca73c7591fb41a,Germany,DE,de-DE,2026-08-13T10:43:20+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-76XY83LTQBTB,c010a491135d2f84,8d70115bda613407,United Kingdom,GB,en-GB,2026-08-12T23:10:31+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I mainly shop during the weekend sales.",tablet,mobile_app
F-LIPX5TETH0QK,31fa40096b5ff040,908bbc0503d961e9,Germany,DE,de-DE,2026-08-13T12:40:37+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-D680QS5WYF7V,52b289944ffa6b3f,9ecc42adc8da3592,Germany,DE,de-DE,2026-08-12T17:57:29+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-15JI4L5A1Z81,0385ba15f15f482d,8fdb21b8e0dd811a,United Kingdom,GB,en-GB,2026-08-13T11:42:01+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-RJ3HOKGGKFLX,02218d4624086915,84ae70451c7fccf2,United Kingdom,GB,en-GB,2026-08-12T20:09:30+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,website
F-8ZY0AUJGA6M7,74dd7e43160cdf13,592f86882ec82e7e,Germany,DE,de-DE,2026-08-13T12:25:29+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,customer_service
F-3RGGZB6I5DPF,7f2c5f7edf71d176,34cb827fabcba4b1,France,FR,fr-FR,2026-08-12T18:27:54+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,customer_service
F-QD9CNFZN3ZEJ,57818b57b44c5906,ca91604bf1d91c9c,Germany,DE,de-DE,2026-08-12T23:30:46+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",desktop,mobile_app
F-5BQFONN8QA9C,b9c42b880b463b6f,12b37cb3d53ae54f,France,FR,fr-FR,2026-08-13T07:21:21+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-D4AVEK7W66H3,9129f86120cab1ca,f2785ef2ffc309d0,France,FR,fr-FR,2026-08-13T01:36:19+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-OEDOMGK1GRS3,f0781f295f32c70d,3632f691850195d6,United Kingdom,GB,en-GB,2026-08-13T06:42:54+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",desktop,customer_service
F-9NKOOP9FDES7,1e2540cabb195a4e,6c178ceeb3a21cf4,France,FR,fr-FR,2026-08-13T03:12:29+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant. J'utilise surtout l'application mobile pour commander.",tablet,customer_service
F-Z49HJJUS05QO,4c96423cc9347235,754e0054d6875f9d,France,FR,fr-FR,2026-08-12T20:23:54+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,customer_service
F-0FACBCU4XYH6,7433e708a7e80159,ecf55ad717c4cd53,France,FR,fr-FR,2026-08-13T00:46:03+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,desktop,mobile_app
F-2YPWRUXKG0FW,1a942c7ba0119deb,8aa499f53a3cadac,Germany,DE,de-DE,2026-08-13T05:45:47+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,mobile_app
F-0WE2XB4KC15X,ef88dddfd771110f,a1d743c4380d07be,France,FR,fr-FR,2026-08-13T11:09:06+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,customer_service
F-1P2YOFDZ15K2,fa32d8f1abb27729,b97eb8ad32e3bb6c,France,FR,fr-FR,2026-08-13T12:01:01+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-J16SN939XD4Z,4e1722e5edb9101e,9912e1ae7ac95641,Germany,DE,de-DE,2026-08-13T03:26:46+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-IAMSSNWZ8OZ0,7f73edaa09647d00,a1c78d0a9210dbd1,France,FR,fr-FR,2026-08-13T06:52:23+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-XC42H049DEH9,16babe62775c48c4,fc37ef4f48408d59,United Kingdom,GB,en-GB,2026-08-13T00:47:47+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. This is the second order I have placed this month.",mobile,website
F-JGSOX8R0DO9I,29e03b94b1327fc3,49a1d37430f12daa,Germany,DE,de-DE,2026-08-13T09:34:48+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,customer_service
F-WG1UZICYS200,5d0dc4b5fc154f8e,5fee4414ec2650de,France,FR,fr-FR,2026-08-12T14:09:50+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,mobile,website
F-304SNL3A5SR7,03bd69f2117d5cd6,4c372ccfd574c19a,United Kingdom,GB,en-GB,2026-08-13T08:59:55+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,customer_service
F-WCCP9ZCP3ZS4,a0eb140190a8dbf4,e08501e78944e598,Germany,DE,de-DE,2026-08-13T12:26:09+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle mehrmals pro Woche über die Website.,mobile,mobile_app
F-TONWNV5R6YEM,22d6edbee16976fd,e47d6c1e655a0e87,France,FR,fr-FR,2026-08-13T05:09:30+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-AM5PZ4K774WH,8742805fb27fa5f1,e26c1645498cd6b4,France,FR,fr-FR,2026-08-13T01:32:10+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,customer_service
F-ADFUI44KRTWX,a23feff2a6a55f3f,ab7e82869e52fcde,France,FR,fr-FR,2026-08-13T13:34:53+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-LEA4PVBS2TE3,dfafd73e0cccd5a6,e57ee838f94588bc,Germany,DE,de-DE,2026-08-12T19:15:57+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",mobile,website
F-KY9YSP0DRQH1,52a5e5be74a5fa41,90171f8dd04b1d0e,France,FR,fr-FR,2026-08-12T22:27:07+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,website
F-HR6VU9A00U50,f7207cbb97845654,e17901fcb7c7fc6f,United Kingdom,GB,en-GB,2026-08-12T20:48:03+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I mainly shop during the weekend sales.,mobile,website
F-3MQ4BGQCWSZI,9637ebf21ddf6e43,fc12bdce484b9fb7,Germany,DE,de-DE,2026-08-13T11:52:28+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,customer_service
F-DVBZI5BF7K56,3a9eebe7cc71ba0e,0781cf3ad9fbbd77,France,FR,fr-FR,2026-08-13T07:46:42+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,customer_service
F-365NRZRKNI8K,347bcace68d5d17e,64b42d8cd0e4c798,France,FR,fr-FR,2026-08-12T22:52:13+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",tablet,mobile_app
F-X789D4RKMOOH,7cac547207985a3a,c4696200416b48fd,France,FR,fr-FR,2026-08-13T08:32:34+00:00,page_load_speed,2,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",mobile,customer_service
F-GTEP0VPRA654,ea718ef8785b60ef,4bf62067516a5a2d,France,FR,fr-FR,2026-08-13T07:32:12+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. J'utilise surtout l'application mobile pour commander.",desktop,website
F-L07W055FBF3W,8ef39d61fa1c665d,5304269286bc90dc,France,FR,fr-FR,2026-08-13T02:14:12+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,mobile,website
F-Q5MX2T3GR52B,5759e1b7514e93d4,9dd0169f2ae30644,France,FR,fr-FR,2026-08-13T10:49:08+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,customer_service
F-HN1APVJLA0TK,3463efd2d2f8c8b4,d1cc774e6d28539e,France,FR,fr-FR,2026-08-13T00:22:33+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,website
F-0PPBO5BUV9C7,01e2fead0c91d9a9,8421d933296c4a6d,United Kingdom,GB,en-GB,2026-08-12T19:42:41+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,mobile_app
F-K3W9KJ8KULGB,c1dc1298bf7a0547,3e7f286fa5ce5f05,Germany,DE,de-DE,2026-08-13T12:15:39+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Das ist meine zweite Bestellung in diesem Monat.,tablet,mobile_app
F-9UQBFEX6O6E1,59330592ea7fd414,9e10c6ad05f6be57,United Kingdom,GB,en-GB,2026-08-13T11:45:57+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,desktop,website
F-4CDKSAC75AYZ,9c2245ab9141a3c7,2bbdb334d1940942,United Kingdom,GB,en-GB,2026-08-13T11:02:33+00:00,search_relevance,3,"Search is decent, the category filters helped a little. The mobile app is my preferred way to order.",desktop,website
F-YDVTO5U3MCCV,e94c14140fb10a8d,8b19cb9d6cf6cda3,Germany,DE,de-DE,2026-08-12T18:32:19+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-HL1R7J5HQFPE,da637e4d88baf16d,c80db5d57633f130,Germany,DE,de-DE,2026-08-13T08:44:25+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",desktop,customer_service
F-OJDBSASRTFKF,7ce5543208e1d329,b57c991979595913,France,FR,fr-FR,2026-08-12T18:14:57+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,mobile,mobile_app
F-NSP1UP17R6HL,045d208d5059026f,dbe602440038b030,Germany,DE,de-DE,2026-08-13T09:41:36+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich bestelle mehrmals pro Woche über die Website.,mobile,customer_service
F-SH5H2J2RXD7D,e0189e9a8356ff9e,33270dc1de9f94fe,Germany,DE,de-DE,2026-08-12T17:52:42+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,mobile_app
F-PCCQUSK99TQJ,9e42fdf1af926e1a,431ae7d69e66de0f,Germany,DE,de-DE,2026-08-13T01:11:44+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",tablet,website
F-MYB8L10HA5PU,033049efb0543813,ea2fb360a189f6a4,Germany,DE,de-DE,2026-08-13T05:11:36+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle mehrmals pro Woche über die Website.,mobile,mobile_app
F-Z3JSRIBR8GCQ,dacf3169ed2be30b,c5ea54d1144351bd,France,FR,fr-FR,2026-08-13T04:09:57+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,website
F-FXUHFO7XQKQB,da27d8db4dc33191,0e916ab267e002f3,Germany,DE,de-DE,2026-08-13T01:45:29+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,website
F-X03HMGVZZ3P8,383412e080b3c444,4059d74f5fb21d98,United Kingdom,GB,en-GB,2026-08-13T03:10:14+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,tablet,customer_service
F-6NODAM6XQMA9,aaf489d591d2aeaf,cd3f165fc81e072b,France,FR,fr-FR,2026-08-13T13:12:25+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,customer_service
F-ACL3LPXAXJG0,4af6ffc36de31c77,b988676220588011,France,FR,fr-FR,2026-08-13T04:47:32+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,desktop,website
F-BTPV0JYVMDO7,33ea3267903d8d5c,0f3ff917bc27dff9,Germany,DE,de-DE,2026-08-13T02:46:16+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,mobile_app
F-VC1SNTSWLEIT,774545b64aee361f,35dc31c6db9eec38,Germany,DE,de-DE,2026-08-13T08:56:22+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",mobile,mobile_app
F-1J48IMIZIXMU,d213827bc9a14633,08cfbe0830da695a,Germany,DE,de-DE,2026-08-12T21:54:04+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,customer_service
F-T4RY8DZPG4S4,865997fb19c46230,3e8bb83b3c8edade,Germany,DE,de-DE,2026-08-12T21:42:00+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-RT72DEUBTRBS,e5051b39b946847d,18657c5403a8f9fe,Germany,DE,de-DE,2026-08-13T12:18:08+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-62YZLCEPQ4CF,6fe48d8d62106d50,ba07b1ce41527285,Germany,DE,de-DE,2026-08-13T01:54:26+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",mobile,website
F-1JCN8NLCFCIS,d71ff86f995a0898,59f12f8feea237f4,United Kingdom,GB,en-GB,2026-08-12T21:05:47+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,mobile,customer_service
F-GDAGHK7UOYGM,500a62dcaf59f06d,60b9ffbdde504c10,Germany,DE,de-DE,2026-08-12T18:29:07+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",desktop,mobile_app
F-MVNHZ6GEZNXB,5a7028de7a201825,5a2d424592b1e551,Germany,DE,de-DE,2026-08-13T04:45:26+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-GBK2XENBJLFD,b7556efb3a101fe1,0f33f55719a44b2f,United Kingdom,GB,en-GB,2026-08-13T03:42:35+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful. I mainly shop during the weekend sales.,desktop,website
F-RP9JP7SURCHV,c01ca40720a81ee8,39b26a46b096e779,United Kingdom,GB,en-GB,2026-08-13T04:12:34+00:00,after_sales_support,1,My complaint was ignored for weeks and I got no refund. The mobile app is my preferred way to order.,mobile,customer_service
F-U6AE6XXLC8ZT,175e52a220ce440a,4ddb31944cb8831c,Germany,DE,de-DE,2026-08-12T18:19:14+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",desktop,website
F-R074UJEYTLIC,cc6400cb295c4b4c,1b881cf38e61ebb3,United Kingdom,GB,en-GB,2026-08-13T07:04:32+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly. I mainly shop during the weekend sales.",tablet,mobile_app
F-NI3S4UBAHCHG,520bf396b231b55c,369284354661cb1f,Germany,DE,de-DE,2026-08-13T11:02:34+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,customer_service
F-IZGBZO3JF0DX,bcdf851845037fe1,dc1af66bca9c6ff5,United Kingdom,GB,en-GB,2026-08-13T12:56:36+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",desktop,customer_service
F-T8DNUSZ1JHVX,5fe9ebf2c1bb004f,70464e81a9199bb6,United Kingdom,GB,en-GB,2026-08-13T02:10:24+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. This is the second order I have placed this month.,desktop,customer_service
F-J2UXBRJP5RUH,15e3548270abd2f9,3904b6709ddf97ed,United Kingdom,GB,en-GB,2026-08-13T10:20:52+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain.,mobile,mobile_app
F-NE782Z2QVEIO,bdcc3fc071b99f5f,7ac6d34afa706284,United Kingdom,GB,en-GB,2026-08-13T06:51:41+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I would recommend the store to friends and family.",tablet,website
F-CT8XPRYMVCU8,6a5405cd3e40f3da,2a4a9503d589eb42,France,FR,fr-FR,2026-08-12T17:42:47+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-6QSQQFCVZQPN,28a225dd04f1a80e,5e46303007d86a64,France,FR,fr-FR,2026-08-13T06:09:21+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-I5HCH72BMABI,f69298ede5247b89,6f7338e3e927b36d,United Kingdom,GB,en-GB,2026-08-13T08:43:41+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",desktop,customer_service
F-9RGMU9LVUPIB,4703be5f410d762f,659428064880de7a,Germany,DE,de-DE,2026-08-12T23:55:55+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,mobile_app
F-9O6HQUVY6AGQ,a8813c8264be32c5,32e7dfcf07953958,Germany,DE,de-DE,2026-08-13T06:52:50+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-02DRM9FJLYGF,bfd8d8a6066dc309,748cd7a7c9922818,United Kingdom,GB,en-GB,2026-08-12T23:47:42+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for. I would recommend the store to friends and family.",tablet,mobile_app
F-WV4C8AYSMICP,d663c52141c9f99e,a3177a9f112e3249,Germany,DE,de-DE,2026-08-13T10:52:22+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,mobile_app
F-J3SZMAS58URR,349120f0d3fd5f80,fe7e9e420dd25323,United Kingdom,GB,en-GB,2026-08-13T01:11:16+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",tablet,website
F-KWKEAW9WNDX0,d95e2ec6e4b25295,51ceba3ac8b8948e,France,FR,fr-FR,2026-08-12T19:23:28+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,desktop,mobile_app
F-0FQPFZIF445P,5f3de6d47a91505a,db9d4837dd4c86ac,Germany,DE,de-DE,2026-08-13T09:17:05+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-RA5JW3ZHBLQW,6d4356d1b6954ad8,6e5a57a04f5ac76c,France,FR,fr-FR,2026-08-12T21:46:29+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,website
F-RGB0I1SDAZYX,dbf9fd516ff12524,3329c3ba4656cc80,Germany,DE,de-DE,2026-08-12T16:33:58+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,website
F-0AHJ1CU8MN1M,0bbcdef7d2cc81fe,0706e56ce92fb2bc,Germany,DE,de-DE,2026-08-13T04:05:07+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-EPZ0C8SIYUO2,5f60a7b6a7a5a067,93d8888217b6dda2,United Kingdom,GB,en-GB,2026-08-12T16:48:04+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,website
F-VDXYBPNH252I,12d942bc81976deb,10f8d3e5b231480f,Germany,DE,de-DE,2026-08-12T16:14:45+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-6Z0YFWFPPAKO,fb78a1cc8679ba44,161679c08ddcd1aa,Germany,DE,de-DE,2026-08-13T10:47:52+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen. Ich bestelle mehrmals pro Woche über die Website.,tablet,mobile_app
F-QBS4I86Y218U,57d6d41ee4f4663a,7826309a6b002167,Germany,DE,de-DE,2026-08-12T20:01:02+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,mobile_app
F-70IQQK9FF063,e2b58b153909e7f3,50005c2223c63d94,Germany,DE,de-DE,2026-08-13T11:06:40+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,mobile_app
F-0INWV8D1264R,3b2f1c41569b15cc,a46adc7c8291cb71,Germany,DE,de-DE,2026-08-12T17:49:25+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-J5J6EGICVTL1,fda15bf8fd0b22a1,e9d4bcd086380c57,United Kingdom,GB,en-GB,2026-08-12T18:57:45+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times. I would recommend the store to friends and family.,tablet,website
F-XEH03JSUXNU7,db70ff799cb62c60,f2b9c69d52ce7206,Germany,DE,de-DE,2026-08-12T15:18:13+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-6XESM9UCO0P5,7b8a12e6993243cc,9bcdf58d0ef8ae15,Germany,DE,de-DE,2026-08-12T21:10:37+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,customer_service
F-9QESTY3JFLVT,8eebd41965b56762,da2652de27273cb4,France,FR,fr-FR,2026-08-13T10:32:44+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",desktop,customer_service
F-WGI26K43LX88,2d252f14b2a8f29c,f45b4281be646850,United Kingdom,GB,en-GB,2026-08-13T13:36:05+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,mobile,website
F-JWVI6FQZAYWJ,6f4319d4b7c143a4,3c2b27782276eda8,United Kingdom,GB,en-GB,2026-08-13T00:32:35+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-BGS8ZTTJZLXO,3bff55d253434bad,9366be7d113494f8,Germany,DE,de-DE,2026-08-13T13:36:14+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",desktop,website
F-FS994R3C56SR,968107cad4317f0d,4352bb575f7a3bc5,Germany,DE,de-DE,2026-08-13T02:23:48+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,mobile_app
F-JBVNNDWNINI1,a4f8787ad61229d5,b3ea5af682f2a763,France,FR,fr-FR,2026-08-13T02:49:49+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",desktop,mobile_app
F-CYKW77M4H8C6,e19571265776de82,d1ce559006dfb46e,United Kingdom,GB,en-GB,2026-08-13T13:39:21+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",mobile,website
F-6WTRPSIKW812,035d2414257e2348,b0ad9c392378eedb,Germany,DE,de-DE,2026-08-12T14:26:06+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,website
F-BPO6LBYMJG34,91a83c9686683629,91ca0fe5f1bdf307,Germany,DE,de-DE,2026-08-13T05:37:31+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,website
F-YISV9GWFNO29,e674d6f1c76c22b4,084b8aea56a01fea,France,FR,fr-FR,2026-08-13T01:19:54+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",desktop,mobile_app
F-PH7636PYOMZB,75cc1bb3dd083a5b,91cbbef4154cc3f3,France,FR,fr-FR,2026-08-12T13:47:17+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,customer_service
F-669ECIV2WYEF,3c89f4650a7bb1d1,4ab5c51371a9caaf,France,FR,fr-FR,2026-08-13T05:40:19+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",mobile,website
F-X4HKXVQYTP6M,e0ca9d0f15934f03,fa7d2a0c8b3ae49d,Germany,DE,de-DE,2026-08-13T13:04:14+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,mobile_app
F-B4FYT1J9KQ84,33c560d3c53ef864,587e59b15e8de831,United Kingdom,GB,en-GB,2026-08-13T03:48:45+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-8BD87JQJ4X0F,d9c1beaaaa7a2758,86d04f4bf1487501,Germany,DE,de-DE,2026-08-12T18:51:18+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-VPIAHT45KON8,bd917780e54195ab,cf352e0b946cfa10,United Kingdom,GB,en-GB,2026-08-12T14:50:05+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,website
F-S4D5S2IEEOOI,699c3702cd1e4927,88ea1834f223926b,France,FR,fr-FR,2026-08-13T03:54:27+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. Je commande sur le site plusieurs fois par semaine.,mobile,mobile_app
F-2M2EMJXTP63P,e3b4528afd4908ab,f967e2b0e905341f,United Kingdom,GB,en-GB,2026-08-12T14:03:35+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-CEUGLWWPMEBU,e6c4845f2699cdb0,aa2bc22a9d59afad,Germany,DE,de-DE,2026-08-13T10:23:04+00:00,product_recommendations,2,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",tablet,website
F-NS1XVDQ7GFLD,2a2bbf61e5e9b475,09439bc8d1164e22,France,FR,fr-FR,2026-08-12T20:23:18+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. Je commande sur le site plusieurs fois par semaine.,mobile,mobile_app
F-6YYD0RVNZWVO,e2c2b3c5e7f8fd5c,c423c39f1caf8dbb,Germany,DE,de-DE,2026-08-12T17:10:17+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,website
F-BFXI0VY8Y7VC,fb700d8c0747c915,59a15063d1a99eb5,United Kingdom,GB,en-GB,2026-08-12T17:34:14+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. This is the second order I have placed this month.,tablet,customer_service
F-0A9VRJU0Q7SP,102a1056a41587d3,a88031786f419590,United Kingdom,GB,en-GB,2026-08-13T08:31:02+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating. I mainly shop during the weekend sales.,desktop,website
F-WLSAX6JDGDOC,0e881b49aa7112c7,d04e0e7c9b237f2a,France,FR,fr-FR,2026-08-12T16:36:36+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",tablet,mobile_app
F-RPGV99EFCEZ6,559c37a25df74c43,f156e4eeee3ddc65,United Kingdom,GB,en-GB,2026-08-13T05:19:20+00:00,after_sales_support,3,Support answered my query but it took two days. I would recommend the store to friends and family.,mobile,customer_service
F-Q0CU3Y6JZ3ZX,8b560ca36c3a2931,a143395782253000,Germany,DE,de-DE,2026-08-13T02:01:58+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,mobile_app
F-GB2HBWQO5IO9,243b453869124bcf,b17fd2f0f9f9e92d,United Kingdom,GB,en-GB,2026-08-13T05:36:57+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,mobile,website
F-7C8TSNU3Q9YD,b1605bb701962a10,d958523ff493bd39,Germany,DE,de-DE,2026-08-13T09:39:12+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-4RNY51H7AT8V,fe9e772662eaa6ba,4f4d225b7f5969c6,France,FR,fr-FR,2026-08-13T08:30:19+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. J'utilise surtout l'application mobile pour commander.",tablet,website
F-KU2K3DH3Q3P0,087ecaee5f2fe85e,69f3a28acb55edbc,United Kingdom,GB,en-GB,2026-08-13T03:42:31+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",mobile,mobile_app
F-W0YXPN86AZ2S,793cacb9535c11a9,87b6784836c0526c,Germany,DE,de-DE,2026-08-13T07:48:20+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",mobile,customer_service
F-ZZOC70B9L958,2fa800797651bc54,7a3cfac81803bec6,United Kingdom,GB,en-GB,2026-08-12T22:32:01+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful. This is the second order I have placed this month.,desktop,website
F-D07LIT91JN5Y,9a14c44af12b1141,5e1e9ee96be36242,France,FR,fr-FR,2026-08-13T01:52:53+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",tablet,mobile_app
F-JWDSJDBFMXDS,a7ac709accbff2f1,8253c242323f28e6,France,FR,fr-FR,2026-08-13T09:07:51+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. Je fais mes achats surtout pendant les ventes du week-end.,desktop,mobile_app
F-U11O2ZFRSBJ3,01d9f78772f9426d,aa10c95ab902f3a5,United Kingdom,GB,en-GB,2026-08-13T03:03:56+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience.",mobile,customer_service
F-8O7JKQWX8X42,4b76629f54af78c9,7d72e01e80daa4bf,France,FR,fr-FR,2026-08-13T07:18:24+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. Je commande sur le site plusieurs fois par semaine.,mobile,mobile_app
F-0XH0CVI01CO8,ff3b3549dc8812cc,dbc4402782c19682,United Kingdom,GB,en-GB,2026-08-13T08:47:39+00:00,delivery_experience,1,Tracking never updated and the parcel was left in the rain.,mobile,website
F-0BYC0M9VOFAA,14c042e7ae1c432d,474c96adbc33a49b,Germany,DE,de-DE,2026-08-13T00:14:56+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle am liebsten über die Mobile-App.,mobile,customer_service
F-N6G9C026F1JY,24cfd965de410832,baff46c07633e688,France,FR,fr-FR,2026-08-12T15:48:44+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-HQHOLVIBJ6X9,4d84cc5f18d7d337,b4ee13cf65a76a2b,Germany,DE,de-DE,2026-08-13T08:24:28+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,desktop,customer_service
F-1UD8Q5D2G3JB,e7d7b68885353bb2,a6ab5878bd9e5af6,Germany,DE,de-DE,2026-08-12T13:56:27+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",tablet,mobile_app
F-II6B5MFFRD37,9a7d55020d502ae5,5f20400d00f89ab0,Germany,DE,de-DE,2026-08-13T10:28:17+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-REGVZ2307KNF,c4212723d6f51c10,08f58a64875e6982,United Kingdom,GB,en-GB,2026-08-12T21:16:22+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-R2EMLPM6ENMU,b6616e7ae9afcb07,b1f19382cff0b24f,United Kingdom,GB,en-GB,2026-08-13T02:24:18+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. This is the second order I have placed this month.",mobile,mobile_app
F-FE5YFGAUTUWV,191d87ea1161bf33,9347ff5537db2ed9,United Kingdom,GB,en-GB,2026-08-13T01:48:04+00:00,checkout_flow,2,The checkout flow is too long and I almost abandoned the order. This is the second order I have placed this month.,desktop,customer_service
F-36SGBNLVDXBF,c046e33c93c25c48,7059c054deb2628e,Germany,DE,de-DE,2026-08-13T07:23:49+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Das ist meine zweite Bestellung in diesem Monat.",mobile,mobile_app
F-KS4U6844V7U3,d19ca4617d7105d5,d1e849bce98a929b,Germany,DE,de-DE,2026-08-13T13:36:19+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,customer_service
F-XQMP7VQG8OWU,db0491f02a068a73,e43217275db8d3c6,Germany,DE,de-DE,2026-08-12T14:32:52+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,website
F-1OWDRJY4J9GB,a3c0fc4d81e7d23d,4207627f7486210d,France,FR,fr-FR,2026-08-12T19:05:20+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,customer_service
F-2TRWXVTDLRZY,07c18382f0d0999b,e2015a14d6b348a0,France,FR,fr-FR,2026-08-13T06:09:27+00:00,product_recommendations,1,Les recommandations sont toujours les mêmes articles déjà consultés. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-SZ7KOKQI5MOH,b512af384ff52333,67497e55c846327c,Germany,DE,de-DE,2026-08-13T07:00:26+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-9TD566OGM2V5,af90bf88d50d5836,164dc2fec4f7e625,Germany,DE,de-DE,2026-08-13T05:07:42+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,website
F-E2INHASIMMDZ,17a160a4d0dc3e15,dd94cd08079ce953,Germany,DE,de-DE,2026-08-12T15:08:07+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Das ist meine zweite Bestellung in diesem Monat.,mobile,customer_service
F-KFFXCD1X1FDA,eeeffbcc0f8e5ddd,acc90997e5963b12,France,FR,fr-FR,2026-08-13T05:38:25+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,tablet,customer_service
F-DIHLKC0T7HSH,33e5fd2f28494b7f,27fed26a6c1381a8,Germany,DE,de-DE,2026-08-13T07:55:45+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,website
F-0GSFUU2GRA8M,c84a7c8b51771eee,050daf27fd674a65,United Kingdom,GB,en-GB,2026-08-13T12:58:49+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. The mobile app is my preferred way to order.",desktop,website
F-CRGWOP1O0NBI,8958ba3e4ba8b134,60e73d893bc43863,France,FR,fr-FR,2026-08-12T19:00:40+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,customer_service
F-SMO08XCHFAGP,27472faa6843726f,1655134428deef0c,United Kingdom,GB,en-GB,2026-08-13T08:18:13+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,mobile_app
F-DYDOF2MGQ05Z,edd8b48ef256459c,a001b73fbc9efbda,United Kingdom,GB,en-GB,2026-08-12T17:33:15+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,customer_service
F-TN4OZM3Z2L3W,fe621d98eca4cf8f,102548e4a22b72a6,France,FR,fr-FR,2026-08-12T21:39:37+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",desktop,mobile_app
F-4C0RXK7UXD0O,c8337f081ca1429e,cf5627ea3411fcd1,United Kingdom,GB,en-GB,2026-08-13T05:08:06+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,desktop,mobile_app
F-X21712FP45VJ,476abf5b01775a05,e0e6ec06856aaaf4,Germany,DE,de-DE,2026-08-13T06:53:36+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,mobile_app
F-YITVIOIWI9CD,73d84a7371b17252,1d8340092b1bac1d,France,FR,fr-FR,2026-08-13T01:13:50+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,desktop,mobile_app
F-YG55OGWCESJ1,db7ff85cebcbe188,6b3cfcd3292354e5,United Kingdom,GB,en-GB,2026-08-13T11:47:28+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,customer_service
F-JD75XDTDOBCE,4720ff00bff7ddda,4741551c2c2a3c70,Germany,DE,de-DE,2026-08-12T21:18:43+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,mobile_app
F-XLIWTHS1RSD3,6575011bcdc0b532,3163332e5329b18f,Germany,DE,de-DE,2026-08-12T18:39:12+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,website
F-QTMH9AIUXCKG,c6db16ad2001b993,05029fdbaefa124d,Germany,DE,de-DE,2026-08-13T04:28:06+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-PPIW6O2WGJML,236f16b5a15e9df7,6cd67483621400a9,Germany,DE,de-DE,2026-08-13T01:22:11+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich bestelle mehrmals pro Woche über die Website.,tablet,website
F-EM0D8SHBNVF6,518b013470a6e566,ce5320cd1cc50e17,Germany,DE,de-DE,2026-08-13T08:42:37+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-0M9HS3OADHXC,a2fb6008c39a5ab6,e7926b6c3a3b0f66,Germany,DE,de-DE,2026-08-12T17:29:41+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,customer_service
F-P370DHT9I267,4a3ee4927df6779f,f9cbb4f4aebdfe39,United Kingdom,GB,en-GB,2026-08-13T00:14:53+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,website
F-LSXDHCQ582O1,89f95b68113be83f,9ca66b7ce69eb41f,United Kingdom,GB,en-GB,2026-08-13T01:31:13+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. I would recommend the store to friends and family.,mobile,website
F-9RTCWOZRRCW4,1f400abaa37a6fea,410b996cd23aac8e,United Kingdom,GB,en-GB,2026-08-12T19:00:47+00:00,search_relevance,1,"Search returned mostly irrelevant products, I wasted time scrolling.",desktop,customer_service
F-WABEKRZOB32O,77e7f9403d213f7e,bc51880014e08f92,United Kingdom,GB,en-GB,2026-08-12T20:35:11+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,customer_service
F-FVK41C70HATL,b2f8f635d56a83f0,9e4d1531d1ca3ee8,United Kingdom,GB,en-GB,2026-08-13T04:08:44+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,mobile,website
F-B7JPJNCCOU9T,4d55ad6fa087eb67,a14704c48e280edb,United Kingdom,GB,en-GB,2026-08-13T09:25:25+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. I would recommend the store to friends and family.",tablet,website
F-UAPX80FOU17N,18791daba83e5848,2cc4a65e1774157c,United Kingdom,GB,en-GB,2026-08-12T18:50:40+00:00,after_sales_support,1,I waited on hold for 40 minutes and then got cut off.,tablet,mobile_app
F-RVPQM9KDMO5Y,31ac7a616e06ebd2,ff2f48c7a0790b3d,United Kingdom,GB,en-GB,2026-08-13T05:32:04+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,customer_service
F-XW8GCNVL0S9U,de3c5cd63eaa13f0,6aa4c53f28b9f282,France,FR,fr-FR,2026-08-13T12:07:44+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-0NIGNQQ95ROA,bc077fe17851b9f5,0c867377123b0bcc,Germany,DE,de-DE,2026-08-12T21:46:25+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-JNPJEMONCZY1,eaaaf1ecca92d5a8,dfc0d70121d3b391,United Kingdom,GB,en-GB,2026-08-13T00:38:59+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,tablet,customer_service
F-LGVVFUZ5LIWQ,98cf144f99c131cc,22f4ce3060e8e3ca,France,FR,fr-FR,2026-08-12T16:45:40+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes. J'utilise surtout l'application mobile pour commander.,tablet,website
F-AC95EH37BKWX,f035082da7fcf600,2d8de80a3240af51,France,FR,fr-FR,2026-08-13T11:02:14+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-M08BMUVSZPK6,fe154c0418457fff,e5423458641e2a67,France,FR,fr-FR,2026-08-13T10:18:05+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,customer_service
F-I6E2EMGX58W3,003cfc3d32cabefd,8e1ee90089d236fd,Germany,DE,de-DE,2026-08-12T14:15:48+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,mobile,customer_service
F-RJXJBISXPBX3,5ce90940a8ab90d9,5aafa2ae0b671d1a,France,FR,fr-FR,2026-08-12T23:18:43+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,tablet,website
F-RMH1F7V3U899,3fd5b97d2e920496,2563bfdd5f141516,France,FR,fr-FR,2026-08-12T21:58:19+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-PV84NKTK5BXV,4f28e4ab49854866,47c7d515cde04634,Germany,DE,de-DE,2026-08-12T22:28:29+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",desktop,mobile_app
F-WV1EBIKTD6YK,782f65ae97eecae7,29e8a768fa5b6193,United Kingdom,GB,en-GB,2026-08-13T08:59:08+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",tablet,customer_service
F-UYM54Y5UTYZG,d7830424b58f7c4e,b3bfa4cfce0737b7,United Kingdom,GB,en-GB,2026-08-13T08:52:27+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,mobile_app
F-WEKE2Z2OXQ9P,ebeb5fa55c553376,71b2af3fbb0c9273,Germany,DE,de-DE,2026-08-13T02:27:32+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-QCXXWW6VTQW0,9007e9e64520bcf4,a699951f7335559b,France,FR,fr-FR,2026-08-12T14:14:59+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",desktop,mobile_app
F-4219A42WSFM2,ec98014c8933ad39,3795e1ae8705a431,France,FR,fr-FR,2026-08-13T07:42:41+00:00,search_relevance,3,"La recherche est correcte, sans plus. Je recommande volontiers cette boutique à mes proches.",desktop,mobile_app
F-P43JABLO0TEP,195e0a3e473479c5,6b4bd68b03f8166b,France,FR,fr-FR,2026-08-12T20:49:19+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,website
F-8YERZWFF4SN3,e64b990e1ac35aaf,c267f96c3e25a566,Germany,DE,de-DE,2026-08-12T19:12:28+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",tablet,customer_service
F-5S33VR7X2JD1,f78dc108cfb18aab,b4152c26a75ed9fd,Germany,DE,de-DE,2026-08-12T17:22:41+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,website
F-53N7SF9DYXTG,4fe1164c1626ce7b,8c7865b3f28ad04b,France,FR,fr-FR,2026-08-13T12:00:22+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,mobile,website
F-1S2T8TWB1QFE,7c7409214999a855,3b45ecb67b425c2d,Germany,DE,de-DE,2026-08-13T01:39:49+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-NF35SYTERYUK,a48b82089aa04c48,b5e2268d01a32f34,Germany,DE,de-DE,2026-08-13T05:32:33+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-ESL1E7YUMYST,97ad626c4bd0298b,47f645bc96037b41,Germany,DE,de-DE,2026-08-13T04:54:38+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,customer_service
F-HYEFQ17EG3E3,2a676de204234595,814b0b1e2587f302,Germany,DE,de-DE,2026-08-12T21:17:25+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-YIZ6SREOGRQB,a9fab331ced697ed,94e53f4eb9467d11,United Kingdom,GB,en-GB,2026-08-13T04:16:02+00:00,product_recommendations,2,The recommendations are always the same items I already viewed. The mobile app is my preferred way to order.,mobile,mobile_app
F-7J1T1XSV7GGK,3d39056376ff7287,77ffcbe2e167a155,Germany,DE,de-DE,2026-08-13T09:41:13+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-W1RKCHP12XDT,49c88127c5a9f292,86b69335cd75088e,Germany,DE,de-DE,2026-08-13T08:12:00+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,website
F-OK9D04YWWH7D,4f0abcdb2a04195f,acf0402ddfc2545b,United Kingdom,GB,en-GB,2026-08-13T06:19:52+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-KFLITTJUODZB,4bfa3c66c074772b,34f833b05c0471f2,United Kingdom,GB,en-GB,2026-08-12T20:47:09+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,customer_service
F-DKXI3V45L29S,5ce159d423cd7c06,00e60bbe2c704fa6,United Kingdom,GB,en-GB,2026-08-13T11:47:24+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-4BZACC7J2GKW,391ecc619ac5a46c,f0168c6c8d07afb3,United Kingdom,GB,en-GB,2026-08-12T23:21:54+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",tablet,customer_service
F-2Q2SGZNU2FCX,060a8fabbb02a99a,9e0db9457de9ec11,France,FR,fr-FR,2026-08-13T12:09:37+00:00,checkout_flow,1,J'ai dû saisir mes coordonnées bancaires trois fois.,tablet,website
F-YI7QLRD05WHZ,256f7fb66f6f44d0,d0cdfe4f02f9528f,France,FR,fr-FR,2026-08-13T12:47:44+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,desktop,mobile_app
F-JKY5NML15FK1,ba19936596630bfa,3bdbfa941444c01f,Germany,DE,de-DE,2026-08-12T18:06:51+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",mobile,mobile_app
F-X94G8WKNNKC2,0b60acd3a17a8b9c,e9eba18e60bc5392,France,FR,fr-FR,2026-08-13T07:11:20+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,website
F-CG48WZWKB396,15f5edcdbddd647b,def4d3b55dc027ea,United Kingdom,GB,en-GB,2026-08-13T12:59:13+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,desktop,website
F-O8NI725DVKBS,e77cba561c88c015,2b17c43ab8a38a46,France,FR,fr-FR,2026-08-13T02:52:34+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-NGJ14ES7XC0Y,bcd2e5d3d01d0b0d,f9f0681731a9ca8b,United Kingdom,GB,en-GB,2026-08-12T14:08:04+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain.,desktop,website
F-145QTSD98DC5,4eba373a6587ad82,a229596a8c5c6fca,France,FR,fr-FR,2026-08-13T07:08:36+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,mobile_app
F-8TUO82N0Q4AD,f945a1135e134cad,189925531536a2ef,Germany,DE,de-DE,2026-08-12T20:52:37+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,mobile_app
F-1O9U5SVL713R,17e0c041b46eb812,977c4dd7dcf80d5c,Germany,DE,de-DE,2026-08-13T04:22:36+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-EELN990FT8G9,502eec777c40f1ae,a241c4b50c0382a6,France,FR,fr-FR,2026-08-13T02:45:40+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. J'utilise surtout l'application mobile pour commander.,mobile,website
F-6JAMRLO2HXJY,3f38ed11bafbc35e,0e86a6091a6dade7,Germany,DE,de-DE,2026-08-12T20:53:21+00:00,product_recommendations,2,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",mobile,customer_service
F-CIXM7UBBL3JG,bf2f327551748938,e7ee1ce6a756b7aa,France,FR,fr-FR,2026-08-12T21:31:07+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je fais mes achats surtout pendant les ventes du week-end.",tablet,mobile_app
F-X0OFJB6ACI72,386df52e8c271ef5,13067621cf757ffe,United Kingdom,GB,en-GB,2026-08-13T02:19:11+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-E1VJNR7WL0P2,5db67aa664dec04c,7492538985682ff2,Germany,DE,de-DE,2026-08-13T05:20:06+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",desktop,mobile_app
F-Z5DKCW9KYGNU,ae7b0230691043bf,4cda9c0fd877d84c,United Kingdom,GB,en-GB,2026-08-12T20:08:16+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,tablet,website
F-4A1GYV28YS72,9919f400f74804ef,e0c128268f0d0ed3,Germany,DE,de-DE,2026-08-12T23:24:31+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,mobile_app
F-AZ0WCG51Z2SB,892ac3e5a14fdcde,a8a812f3daa491bd,France,FR,fr-FR,2026-08-13T01:10:57+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",desktop,customer_service
F-UXY9T914UOU4,f5212a227c673f90,9c7ecee2c4b2cca8,Germany,DE,de-DE,2026-08-12T20:09:02+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",mobile,customer_service
F-8AYYF0W8MO15,a6bd389c2bf1d3e9,d03b691e36134236,France,FR,fr-FR,2026-08-12T19:29:28+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-MSL4TUTINZKK,b038ecd11b905b16,affea038d6f828e8,France,FR,fr-FR,2026-08-12T23:52:16+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-6T8W1MQ1EUDK,a1bd831f7ad0ad1e,e593c20fb19451f7,United Kingdom,GB,en-GB,2026-08-12T18:36:49+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,customer_service
F-SP4JS87S218B,449a3b93784ecca7,9dd338a76beea018,France,FR,fr-FR,2026-08-12T13:52:40+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-65SBBUK5UP05,c7d2953a20c795d0,b8d170867c1c7f22,Germany,DE,de-DE,2026-08-13T10:06:08+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,mobile_app
F-VZALBTFLQ8DU,d9be5ee7a78ad83b,e5f44fb4c1359906,Germany,DE,de-DE,2026-08-13T01:10:09+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-TJIYQ2K950JZ,a738b52d58499a08,769e8c33d3161306,France,FR,fr-FR,2026-08-13T02:04:24+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",mobile,mobile_app
F-RXHGN7Y1NVBL,f8fec5a04ef46865,2a534bbcba72ab87,United Kingdom,GB,en-GB,2026-08-13T04:48:35+00:00,search_relevance,5,The search function understands what I type and returns great matches.,desktop,mobile_app
F-YDVCWRYT7S30,b4572d574adb1d2f,7e49b5e3bd441fc2,Germany,DE,de-DE,2026-08-13T07:14:38+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,mobile_app
F-9OKA2QWTRF6R,50098fe0b56ab3ce,60d60c4ee6195f74,Germany,DE,de-DE,2026-08-13T02:24:40+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte.,desktop,mobile_app
F-DTAZZ0NWBXR1,39609f7349431e4f,836fe4a97b219c32,France,FR,fr-FR,2026-08-13T06:57:39+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-GHW0JK29XLXN,86af53d713d68e09,592194c596d70ab7,United Kingdom,GB,en-GB,2026-08-12T17:41:10+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,mobile,website
F-GYTWOYKWNW1P,ced8051f09aeb088,6a43d4fd2246b2a7,France,FR,fr-FR,2026-08-13T03:32:29+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,tablet,mobile_app
F-GOGKDPLM38MK,7d174cfa849bf176,de69f0a30bd0dc98,France,FR,fr-FR,2026-08-13T12:01:06+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",desktop,website
F-22OGDXV3PLI9,4f1af8fc8a1664b2,5b54100978fb0e3f,United Kingdom,GB,en-GB,2026-08-13T09:26:35+00:00,search_relevance,1,I searched a specific brand and got unrelated items first.,mobile,customer_service
F-B3U4MXBDIHH5,0a9248770ba21e6c,6ebdc6c1c670bf5e,Germany,DE,de-DE,2026-08-12T15:58:00+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-MMVHT6HPDIQI,b1325e7f9e81f3e4,eea1353d68b432e4,France,FR,fr-FR,2026-08-13T02:45:43+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-RCXGID3OVC49,346d1d752466cb03,4e8323e10e99b671,Germany,DE,de-DE,2026-08-12T23:10:22+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-CCJPGTB4G1HV,0cc20f2fcf4d96d5,7eb85b8ee156e848,United Kingdom,GB,en-GB,2026-08-13T13:27:09+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,desktop,website
F-0QJZXRIUNV57,4273721cf42ca97c,f3755220785a00bb,Germany,DE,de-DE,2026-08-13T01:05:32+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte.,tablet,website
F-JSSVSAN715PY,25bf48071eab7f1f,e38ee6c7f2976990,United Kingdom,GB,en-GB,2026-08-12T20:26:50+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",desktop,customer_service
F-PVTTJA37Q559,03cb20f47d2b9da7,9053b06d13788187,France,FR,fr-FR,2026-08-13T02:31:50+00:00,search_relevance,3,"La recherche est correcte, sans plus. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-EVC4MMGLHD5U,8922cd548ae47f35,09622a80a6c4133b,United Kingdom,GB,en-GB,2026-08-13T06:42:11+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. This is the second order I have placed this month.",mobile,website
F-Y7YIYK6YR573,18108a91e196e407,f00adc34ce161456,France,FR,fr-FR,2026-08-12T18:24:01+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,tablet,customer_service
F-YUW05R19XE7I,2889405e5e16fc4d,4c5fcfdff124126b,United Kingdom,GB,en-GB,2026-08-13T02:29:50+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second. I use the site a few times a week on my phone.",desktop,mobile_app
F-930HJ49QOOFJ,cca3a44e6fff7996,460b9efcb14cba93,France,FR,fr-FR,2026-08-12T21:54:07+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-0090Q2ICOUFI,8f70793ee8584b57,4b03a2e7e1d690b3,Germany,DE,de-DE,2026-08-13T06:23:10+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,website
F-I72GTD6AWA2R,4cfd4fc54feca833,43375977ad619dc1,United Kingdom,GB,en-GB,2026-08-13T08:23:33+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",desktop,website
F-JHJKP8W2IZA9,fab87ce31b51c59a,7937b9265c3828bb,France,FR,fr-FR,2026-08-13T05:57:03+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. C'est ma deuxième commande ce mois-ci.",tablet,website
F-2ZPBSJ3G4X36,f0893329ba034408,ca859ea9dea0a038,United Kingdom,GB,en-GB,2026-08-12T23:52:56+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",tablet,customer_service
F-YV8NLM9UCIOD,2046c2f9849b657e,b7a1d9a6d118e607,United Kingdom,GB,en-GB,2026-08-13T05:12:11+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock.",tablet,customer_service
F-DV7WWVDTKBKE,d233d8745b7c9015,0ac1ece92de8b8b7,France,FR,fr-FR,2026-08-12T22:53:59+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",desktop,customer_service
F-4CACWWCLOY80,6b23261442302976,0bf2d86f1636d39d,Germany,DE,de-DE,2026-08-12T15:36:33+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",desktop,customer_service
F-HEHR7PGSN9HB,cc9a41c5d6964b41,a46adf8beead2a5e,France,FR,fr-FR,2026-08-13T13:36:39+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",mobile,customer_service
F-57E41GZ7PNLI,45f5d470b82a2b3c,59be73b7a662c197,Germany,DE,de-DE,2026-08-13T05:03:28+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,tablet,customer_service
F-FLZX6KOERX04,9bc26797c35237ac,dd8b042d8c2ed9e3,United Kingdom,GB,en-GB,2026-08-13T03:54:22+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",mobile,mobile_app
F-XSRGUNYGOCGF,bc2927c41f8dc1b7,c45161ed5d3fb8b5,United Kingdom,GB,en-GB,2026-08-12T22:53:24+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. This is the second order I have placed this month.,tablet,website
F-0U0CSBXXAVH3,948ec2223a70dba7,39121eb4562dbbe8,Germany,DE,de-DE,2026-08-13T10:46:06+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-QCBYO7SCYRGF,8d35147b4ff03429,b1ea83d9b3017bc7,United Kingdom,GB,en-GB,2026-08-12T14:03:52+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,mobile_app
F-R7RT3SEYRQCN,bb84deb9e282b97e,a867d4fc6388e079,France,FR,fr-FR,2026-08-12T16:50:00+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,website
F-BNDOBFGSHQP0,79f33896334f2f6e,1ed50f27cf7702ee,France,FR,fr-FR,2026-08-13T09:42:59+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-BHL9CDPIVU8B,5df2fb08f7b9f234,c6b5b3a2f50d7ddc,United Kingdom,GB,en-GB,2026-08-13T01:49:06+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",mobile,customer_service
F-O2GN60S6W6QF,ed263d44a9e791f0,db5e93d809a99227,Germany,DE,de-DE,2026-08-13T02:26:57+00:00,delivery_experience,2,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",tablet,customer_service
F-A3P4TSDVAMBY,c923500feec7d897,e076ecb65ad7a200,United Kingdom,GB,en-GB,2026-08-12T18:54:29+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful. I would recommend the store to friends and family.,mobile,customer_service
F-CIY0W9L8JY75,56a7d4006ab75a5c,675a6d94aaa5ebcc,United Kingdom,GB,en-GB,2026-08-12T22:30:32+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",mobile,mobile_app
F-L4N5IE50YTCO,0c8141fa55f0176b,a5d01b4bc7fe8fe4,Germany,DE,de-DE,2026-08-13T00:13:57+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,customer_service
F-PH5E852DMC4H,133e7fbc04a17bdc,1532b3297e27fa37,Germany,DE,de-DE,2026-08-13T11:29:18+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",tablet,mobile_app
F-QTNMI5GTH4TZ,491fca1eebf7e72f,17d6eaf5307e7753,United Kingdom,GB,en-GB,2026-08-12T17:25:08+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I mainly shop during the weekend sales.",desktop,mobile_app
F-KXYXTO9TUZWF,2af6b53055a53954,0b8a10008b94fb7d,United Kingdom,GB,en-GB,2026-08-12T21:11:22+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored. This is the second order I have placed this month.",desktop,mobile_app
F-YVURV8XRCUD8,d288c47e0882bcc5,d1ef47fbfe4225a7,Germany,DE,de-DE,2026-08-13T08:00:43+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich. Das ist meine zweite Bestellung in diesem Monat.,mobile,mobile_app
F-SNF1WE5EKF3D,5d5180afb07c2e9c,471817f0e5c0547d,Germany,DE,de-DE,2026-08-13T11:17:39+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,mobile_app
F-UK4VPPGRWL1Y,4886b90a5672c756,c7cd8e5a38620532,France,FR,fr-FR,2026-08-13T06:35:43+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-NEJLNEJWV68N,53d016e87bc07cfe,7844faf1717bbf5f,United Kingdom,GB,en-GB,2026-08-13T00:02:37+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times.,desktop,customer_service
F-Z6XPU1QOC7UP,c4e57b62ce1ccf9d,996d97fd61116eb5,United Kingdom,GB,en-GB,2026-08-12T15:02:49+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times. I would recommend the store to friends and family.,tablet,customer_service
F-3AYBK2PZNU4L,024402a34de466ce,393fbc29d7ec7566,France,FR,fr-FR,2026-08-13T05:45:53+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,tablet,mobile_app
F-2I22BHE4S2HN,e3157d0edd8060e9,36a9cf7eae2c2e74,Germany,DE,de-DE,2026-08-13T08:34:00+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",desktop,customer_service
F-85DKMRP9RPJC,42d76f94637060ea,5d3a052bb3460f0d,United Kingdom,GB,en-GB,2026-08-13T08:49:30+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,website
F-PBBNEUYDO2M6,6752e06bc2d43980,54e6bf2c4ab49bf2,United Kingdom,GB,en-GB,2026-08-13T09:14:33+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored. The mobile app is my preferred way to order.",desktop,website
F-NMPGQFIFY2YG,0a321a3b77286088,78c9b45aedc4689e,France,FR,fr-FR,2026-08-12T22:57:16+00:00,after_sales_support,1,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",mobile,customer_service
F-VBBBEVNB9VH9,14f17d3fbfaef8fd,2c359f09f26e8a8e,United Kingdom,GB,en-GB,2026-08-13T03:18:52+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock. I use the site a few times a week on my phone.",desktop,mobile_app
F-5BQIJPOCEBU5,ca608168fb81d584,cb354758e2f9297a,France,FR,fr-FR,2026-08-13T08:08:29+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-5G4PNKPVE2KO,a0caf58d3dd62353,441895e587b09176,United Kingdom,GB,en-GB,2026-08-12T16:45:34+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off.,tablet,website
F-NP02HY4V8TCQ,c109480affcb5272,2749c1f48fdaefc8,Germany,DE,de-DE,2026-08-13T12:32:23+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-L189AL6TMKN0,aa241d82f4ddfa87,eb39f436fb81b1bc,France,FR,fr-FR,2026-08-13T09:17:56+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,mobile_app
F-4QM9ZBHCXML4,8ba58ef681fc92ad,583b3a550e45e24b,France,FR,fr-FR,2026-08-13T11:55:41+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,desktop,mobile_app
F-Q7LL4W9Y6OUX,9afb63092ec450b0,9e3963f59163f362,Germany,DE,de-DE,2026-08-12T17:08:06+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",tablet,website
F-PF883ZB7KIC2,6776c83ed7151a2a,6819d3a3834be2c2,France,FR,fr-FR,2026-08-13T05:25:52+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,mobile_app
F-UUT527Q1DX3M,9a3ee2d1b8cc6e91,0757310f591fb5d4,Germany,DE,de-DE,2026-08-13T03:22:08+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",mobile,website
F-H5Y5L24DIG1M,b10a7c0113258d44,7a474aa8578753eb,United Kingdom,GB,en-GB,2026-08-13T06:54:27+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-5SRXSU9HO8Z3,c6a650d22235fe04,bdf857e6f69826f8,France,FR,fr-FR,2026-08-13T07:18:21+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,website
F-V090S7FV3LGX,16bf3cf15101fee6,24c2a3684221b2ba,United Kingdom,GB,en-GB,2026-08-12T23:51:00+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times. I use the site a few times a week on my phone.,mobile,customer_service
F-WGG3LBLY04X0,fe23dbb6defb9dee,7c1e2308030fd04b,United Kingdom,GB,en-GB,2026-08-13T02:58:02+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. I mainly shop during the weekend sales.",mobile,website
F-YYVX7MF0LZ38,51a4c3829c7079e8,e43c020d187d8ea0,United Kingdom,GB,en-GB,2026-08-13T13:34:21+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",desktop,customer_service
F-W3K4JYNNEP96,77b544bf342ede45,6d8ba33e08f3f753,Germany,DE,de-DE,2026-08-12T14:55:29+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,customer_service
F-EDT182ZYE8QV,b3fab021a84031c0,aa9a0670216ab240,Germany,DE,de-DE,2026-08-13T05:12:19+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,website
F-7ADXE307JKPR,bb331132e6426d9e,e4f1c872ec869d31,France,FR,fr-FR,2026-08-13T09:40:57+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-W7UQ9RTEXMIU,3024bafae42d3ea4,5fb4195ec757f47e,United Kingdom,GB,en-GB,2026-08-12T22:10:40+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-56TZ5RT5FSAF,158808f80ff32edd,25fd4e12cbfb633d,United Kingdom,GB,en-GB,2026-08-12T22:28:03+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",desktop,mobile_app
F-YYSWQL483N64,bb78d843cc5f60c2,aeef8091568c1640,Germany,DE,de-DE,2026-08-13T03:13:49+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",desktop,website
F-HSZ3EAHL3FGL,325f8c62d258c6af,6778c5ac805f260f,Germany,DE,de-DE,2026-08-13T07:29:50+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,website
F-SENOVKQVOAAV,9896d8abc996e549,fb99c0cb92aacb87,Germany,DE,de-DE,2026-08-12T15:32:49+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,mobile_app
F-LMVUTBY21OCS,e43a9c6104a0ffaf,e634cb7e3c416f97,France,FR,fr-FR,2026-08-13T05:38:53+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-DSVXZ35KKAB8,f49dc9350333118c,79327d9434ed3430,Germany,DE,de-DE,2026-08-13T04:35:35+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,mobile_app
F-2QEQRAK05JXG,18822e7c53156a1b,9f35d581968367ab,United Kingdom,GB,en-GB,2026-08-13T08:41:15+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. I mainly shop during the weekend sales.",desktop,website
F-T5QCHBHT03AI,4e5f3dc463c0947e,296176eb9f359da4,Germany,DE,de-DE,2026-08-13T01:10:16+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-HGLXD0QDQXCX,ec4386cabd11d38a,7ce1b9480cd912da,Germany,DE,de-DE,2026-08-12T14:34:54+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,customer_service
F-UUY7SB3V2MC4,0666a736c7e48064,dbaa9d2a472d8253,Germany,DE,de-DE,2026-08-12T15:39:12+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,customer_service
F-V33WI5I7889I,cb42c241de314a6f,0c9e6642d5b6ae50,Germany,DE,de-DE,2026-08-13T00:08:03+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-LSR1NTU5NZ7S,7d1a954d75729fa7,7273f0bd20651152,United Kingdom,GB,en-GB,2026-08-13T05:16:48+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,tablet,website
F-0PA3T71A5NR5,3ba1ce52e44d19c1,d6b4c082833c3ea7,United Kingdom,GB,en-GB,2026-08-12T19:06:57+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. I would recommend the store to friends and family.,tablet,mobile_app
F-7GPGB01O9KSU,e3177edc784054dd,4978790916c42d98,Germany,DE,de-DE,2026-08-13T11:53:22+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,customer_service
F-GXSI6V2T1AGP,99a95b81e2d33e53,ce03ff160e003494,Germany,DE,de-DE,2026-08-13T07:31:51+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-N5KFXQTK2XB7,d69cea212be486a7,3f2fdf5a0088a239,Germany,DE,de-DE,2026-08-13T09:18:10+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,mobile,customer_service
F-9R18MUHGI2YZ,694aa252242d516a,e5be9550cd3d469c,United Kingdom,GB,en-GB,2026-08-13T13:32:37+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,mobile_app
F-E5GXB1C1LYRK,84cec9df94274f6d,9bddef6812ee49d7,Germany,DE,de-DE,2026-08-12T13:49:14+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,mobile,customer_service
F-VBJX2EEBWYAC,278d6aa6101c7622,4a6981ac33a906af,Germany,DE,de-DE,2026-08-12T17:50:17+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-FRRQYCRH85M4,d46dfafa973a51ab,eeefd81abb78d510,France,FR,fr-FR,2026-08-12T18:04:40+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner.",tablet,customer_service
F-OSV5YMHWUOZ9,89defe9996414fd7,587d3163d3af4f46,United Kingdom,GB,en-GB,2026-08-12T19:19:27+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. I would recommend the store to friends and family.",tablet,website
F-IN0324M0IERH,9c764c7db52a2050,4b99d2588353d40b,Germany,DE,de-DE,2026-08-13T11:13:50+00:00,checkout_flow,1,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",mobile,mobile_app
F-KFH6UOM154D2,c30d030ab2571885,bd6c17726a3d92f6,France,FR,fr-FR,2026-08-13T07:07:26+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-MVWUXVJ86WHE,aa2302346e794add,ae823b6345868bcf,United Kingdom,GB,en-GB,2026-08-12T14:15:04+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. This is the second order I have placed this month.,mobile,customer_service
F-9L86IT69VZR5,0d13e5f793be095f,8f374426a41b7357,Germany,DE,de-DE,2026-08-13T04:25:49+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",desktop,customer_service
F-5IVAX4KC0I4Z,8023c289c92df2a7,cdd8466c37e4043f,United Kingdom,GB,en-GB,2026-08-13T05:06:31+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. This is the second order I have placed this month.",mobile,website
F-0PEUIX20167T,c7e21459fd45dddb,8fcbc3306a46adff,Germany,DE,de-DE,2026-08-13T11:38:52+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,mobile_app
F-KN3SFN8T7TCW,793ae298298b6635,2e21e2baf6e29602,Germany,DE,de-DE,2026-08-13T11:40:15+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-YOG6QUSO0M20,43e569253fe51c99,3883693fb610c8a3,Germany,DE,de-DE,2026-08-12T22:47:38+00:00,delivery_experience,1,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,desktop,customer_service
F-TSTB863EMFOZ,bf719b95a9e4d23b,4c6a1a9562b622bc,United Kingdom,GB,en-GB,2026-08-12T16:44:21+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,desktop,mobile_app
F-6467HOTE9PYQ,5bffd725b0efa255,2fafd67b507a115c,Germany,DE,de-DE,2026-08-12T20:06:36+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,mobile_app
F-J4K94SFLB600,7898f1ef2989467f,3fe4fcc9c89d0012,France,FR,fr-FR,2026-08-13T11:33:18+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,mobile,customer_service
F-I8RCSGF2IKDX,db13c6940ac52fd7,11e15e20f0008bf8,Germany,DE,de-DE,2026-08-12T21:03:55+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,website
F-1M1K10AOWMEC,1ba2eed912c725de,d78bf781239e2967,France,FR,fr-FR,2026-08-12T18:04:03+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,website
F-PJFWLLXKBS9J,f6f795e9e9de2066,8e0d0241b50ba5a4,Germany,DE,de-DE,2026-08-13T13:37:02+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,website
F-JNB09HM6MM2U,333915408b2235ac,02889d716cf07055,Germany,DE,de-DE,2026-08-13T05:12:01+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",tablet,customer_service
F-XNSK67VID4AP,2f7db8ef7ec508da,6cfe49e19c60f2df,United Kingdom,GB,en-GB,2026-08-13T03:01:45+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. The mobile app is my preferred way to order.",tablet,mobile_app
F-DMZ0NSFH6LL4,2462faf5399c0cea,39494d2128967457,United Kingdom,GB,en-GB,2026-08-13T10:42:17+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,website
F-YQREANGSD3FZ,3552b7f173c5a1ca,d0b4eaf1430780c6,United Kingdom,GB,en-GB,2026-08-12T16:00:08+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,website
F-WEWTFHM6OZUY,b674c88a77fca471,43d8e22ed3999164,Germany,DE,de-DE,2026-08-13T12:36:11+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht.",mobile,mobile_app
F-A8W6A042OQDD,795a0db750b2a267,a3d620a2b9c64567,United Kingdom,GB,en-GB,2026-08-13T13:10:46+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,desktop,website
F-1VRVGH0D55YY,1f7e094f3c987c5b,bd004e1a8f7c4fb6,United Kingdom,GB,en-GB,2026-08-12T22:33:08+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed. I use the site a few times a week on my phone.,mobile,mobile_app
F-J8LHXUKJ77QW,16d683e94ab08c53,bb27b50f92bafc44,United Kingdom,GB,en-GB,2026-08-13T07:17:38+00:00,after_sales_support,3,Support answered my query but it took two days. I mainly shop during the weekend sales.,mobile,customer_service
F-5CDYKYIOCYAM,1a10e4266ff64109,52e92ca58c01faf2,France,FR,fr-FR,2026-08-13T12:40:47+00:00,search_relevance,3,"La recherche est correcte, sans plus.",desktop,customer_service
F-U5C1ZIF6M081,b9678a652994875a,761bd8570b16a0a1,France,FR,fr-FR,2026-08-12T17:07:44+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-8HB2CHCPC1DN,c6f618a4be28cdb3,98a3e9b950643f57,Germany,DE,de-DE,2026-08-13T11:58:06+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,website
F-6A25VXH4SWWP,41f01952f93339f7,7740811a3dc86563,United Kingdom,GB,en-GB,2026-08-12T19:18:26+00:00,product_recommendations,2,The recommendations are always the same items I already viewed.,mobile,mobile_app
F-USQEAAPZUC0V,2d545012293ed794,73ec5a7ce0af5e0f,Germany,DE,de-DE,2026-08-12T16:10:10+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-ABXTUNNWM5GN,8b61306a078b3d8b,f85276215c32f2a4,United Kingdom,GB,en-GB,2026-08-13T04:12:47+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. The mobile app is my preferred way to order.",desktop,customer_service
F-83AE55M8UVGD,e89bf6ddba631cfb,c35dbb8f4559df14,Germany,DE,de-DE,2026-08-12T17:28:08+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-DIDO6KHG1VIB,94d72d2fdc97f447,4e17e7ff1773c36e,Germany,DE,de-DE,2026-08-12T22:44:05+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,website
F-5E4CV5RTAEYW,a9ce2aed8977c054,68a58baf1500fc43,France,FR,fr-FR,2026-08-13T08:21:00+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-345CJOEAMUBS,6d24878060bce40d,62b113a4df7e1926,France,FR,fr-FR,2026-08-12T20:03:21+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,mobile,customer_service
F-O79JUSVQR728,5579b33ddcfda4a6,3e26de278b56e601,France,FR,fr-FR,2026-08-13T06:01:10+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,customer_service
F-E3NUVAY6EW4X,0b2110186ab6f006,30fbd7b7c0d40f11,France,FR,fr-FR,2026-08-12T20:03:19+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,customer_service
F-NAAFYQFIHXIT,37fd216cc1eb92aa,7788ff89e7e7172e,Germany,DE,de-DE,2026-08-13T05:49:08+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,customer_service
F-JAO31O7HCFOC,f098ee968d6933e3,d1df46c387920670,United Kingdom,GB,en-GB,2026-08-13T00:09:18+00:00,product_recommendations,2,"Recommendations feel generic and irrelevant, I ignored them all.",tablet,website
F-1124LOGECV8P,9de358a203b45ccb,d8b8d74412d850b1,France,FR,fr-FR,2026-08-13T02:18:30+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant.",mobile,website
F-KRJ6WL3C42LK,6a417539e5b35da7,ac6463ab586c9850,Germany,DE,de-DE,2026-08-13T03:06:23+00:00,product_recommendations,1,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,mobile,customer_service
F-XUPCP8PXTXHN,df2c474b00aa91ef,c37d2d472001a262,United Kingdom,GB,en-GB,2026-08-12T21:35:02+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,customer_service
F-3BE2ZKBVXIHS,b2ecaaa2e6246d67,4b5e7b27e358cdca,United Kingdom,GB,en-GB,2026-08-12T14:42:27+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I mainly shop during the weekend sales.,desktop,website
F-OFBAIL3AR49R,07c6a2dd465e6429,cf5e5680ca1ac524,United Kingdom,GB,en-GB,2026-08-13T11:53:41+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-5CLFUY5I3MSQ,b5cd2a0ed8863f1b,b7154db6282fdf11,France,FR,fr-FR,2026-08-13T01:40:17+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-6AAYE1QJCEXE,6e436abf43cda045,4a460e498eed08fb,United Kingdom,GB,en-GB,2026-08-12T19:40:35+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",tablet,mobile_app
F-X4H4TUS21F7R,133fc75b3a672275,ab678e0307d4e0b7,France,FR,fr-FR,2026-08-12T14:18:14+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",desktop,customer_service
F-YQX6VM2S1XPZ,3bade26300aaa1b6,fe19793083d34818,United Kingdom,GB,en-GB,2026-08-13T06:45:10+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,desktop,customer_service
F-GQX24XIE2YQ8,5117579cd6b5cf08,35ad4c108064c4e4,France,FR,fr-FR,2026-08-13T07:04:58+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-SR89H6Z3JY8B,b0f58a190ddbd294,52b594716e6c9e90,United Kingdom,GB,en-GB,2026-08-12T17:25:08+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",tablet,customer_service
F-VAOHH64LKRI4,e95debb7bc1a7a3d,c45ab2c2ee8a1b6a,France,FR,fr-FR,2026-08-12T15:14:52+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",tablet,customer_service
F-HGQCI0DU7IMZ,4915c15f6e798fc8,496144fcdab2641c,France,FR,fr-FR,2026-08-13T04:22:55+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. Je fais mes achats surtout pendant les ventes du week-end.,desktop,mobile_app
F-LG3Q01ZHINOQ,566c6dcf19eed06b,c27cba3167188553,United Kingdom,GB,en-GB,2026-08-12T23:54:18+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,website
F-C5T8B3XGD9RA,586f6b46e3ed938d,24710f02a96f71a8,Germany,DE,de-DE,2026-08-13T09:40:00+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,tablet,mobile_app
F-PY494CTFOXGZ,33b517ee600566ad,871e57680e414d8b,France,FR,fr-FR,2026-08-12T16:03:31+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",desktop,website
F-GBKGTZBQLCN2,6fe705ce7448df34,d79d9697bae438e3,United Kingdom,GB,en-GB,2026-08-12T15:35:07+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times. I mainly shop during the weekend sales.,desktop,mobile_app
F-99FBPJTZN74X,5566780d8cfe3f2d,e388dda2fe0bf8be,Germany,DE,de-DE,2026-08-12T15:14:33+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,customer_service
F-ZN3OAY59EBLM,29872e4c9b3f0820,851d849d2f21af72,United Kingdom,GB,en-GB,2026-08-13T06:24:15+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",desktop,website
F-PCH9EITE533A,7663a1f1bb491300,f49974f64aa1d0f1,Germany,DE,de-DE,2026-08-13T07:26:45+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",tablet,website
F-CZJG2VICUPGM,b16b28a55f4a21ba,a7b51b428f1535ea,United Kingdom,GB,en-GB,2026-08-13T01:13:46+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time. I use the site a few times a week on my phone.",desktop,website
F-MPAVTJE4ZQLJ,5b180c34b5228aaa,22c5df27289ad378,Germany,DE,de-DE,2026-08-13T01:58:49+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle am liebsten über die Mobile-App.,mobile,mobile_app
F-8B4DWKR7W98S,132e3611376d024b,5356a56b34cac71d,France,FR,fr-FR,2026-08-13T04:52:22+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner.",desktop,customer_service
F-XBZGI407OT99,941503476d463233,c3cf87f648eecc64,United Kingdom,GB,en-GB,2026-08-12T23:07:22+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,website
F-EKMSR1K4Z1I4,e15f908b2a21d2bd,b24cc152db15067a,United Kingdom,GB,en-GB,2026-08-12T17:22:54+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-P6B8CHRSZYQZ,6f47ade51f0f2b3c,8c760598b5cacb0d,France,FR,fr-FR,2026-08-13T12:28:02+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,desktop,mobile_app
F-CZFWBEGTE9AC,d347dcbc7d2590a9,b14699f5166ba0fb,Germany,DE,de-DE,2026-08-13T05:15:45+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,website
F-0DMH5K03ARK4,1c85f369f4a85c8c,38a58fb477443778,Germany,DE,de-DE,2026-08-13T12:57:27+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-VP1ZRL5I0YBE,69f4366b836348cb,3be8356a21abf2ac,United Kingdom,GB,en-GB,2026-08-13T01:19:38+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",tablet,mobile_app
F-U34RMEENEEST,e9d28022cbd0c8ad,29e7c17b6d2268fc,United Kingdom,GB,en-GB,2026-08-12T18:24:48+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,tablet,mobile_app
F-CTQBV0FDOAPJ,8044858e8c5c5a43,1562b46f18abbcdc,France,FR,fr-FR,2026-08-12T16:25:53+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-XX8CMYP4FKVC,5bc7f6ca87109b48,6ba17f9d542dc9ec,France,FR,fr-FR,2026-08-13T05:04:00+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-EJ1RWVH7BXRY,a9518f8d0ee89f01,70d6670651faec1f,France,FR,fr-FR,2026-08-12T23:54:42+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,mobile_app
F-P2OUBPL33LYF,690ff5e0bc5d7947,0e7d16043d005ce7,Germany,DE,de-DE,2026-08-12T21:14:52+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,tablet,website
F-JF1N6RTF5SMQ,a02a83cd92d691d8,9ff92bc886ae30b4,Germany,DE,de-DE,2026-08-12T22:20:05+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,mobile,customer_service
F-OM7C5FUMPUL2,373770569ff14859,6b87af941ecc1072,United Kingdom,GB,en-GB,2026-08-12T14:20:36+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. The mobile app is my preferred way to order.",tablet,mobile_app
F-W1WFJ15CSLXD,b020b6874408cfab,6c4653bc3a4ab6c5,France,FR,fr-FR,2026-08-13T04:16:01+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats. J'utilise surtout l'application mobile pour commander.,mobile,website
F-MWG9RVDTU656,0bcc7e83c3924bf1,3e5622826b3656ec,France,FR,fr-FR,2026-08-13T07:17:26+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,website
F-RSOFC6W92STD,ae0c5f1d969baced,c40aec6901b956b1,United Kingdom,GB,en-GB,2026-08-13T07:06:04+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,website
F-YKHEZILG1UZ0,1c28c11c94857ff1,101ec0262f01d3bb,United Kingdom,GB,en-GB,2026-08-13T09:33:57+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. I mainly shop during the weekend sales.,mobile,website
F-OT0N2VV5XW4Z,b4fcee5d24248b82,c400fb8ab1c4413f,United Kingdom,GB,en-GB,2026-08-13T05:38:42+00:00,after_sales_support,3,Support answered my query but it took two days. I use the site a few times a week on my phone.,desktop,customer_service
F-PRISIC5IAYME,25a503d01dd2b7b0,3db24d8ed04421ca,United Kingdom,GB,en-GB,2026-08-13T09:56:23+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",tablet,customer_service
F-Y9O5XPPL8RPC,507fae1fc24f62b5,d3a1ea5fbf077c4b,United Kingdom,GB,en-GB,2026-08-12T14:50:42+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. The mobile app is my preferred way to order.",mobile,customer_service
F-IHWXBW0D1US5,8dc2a3d671842dd1,d0004137c86ea5f5,France,FR,fr-FR,2026-08-13T01:20:24+00:00,search_relevance,3,"La recherche est correcte, sans plus.",mobile,mobile_app
F-ZMDBSC7NZWNK,3a8035f4e73e8623,825d21cc02312b38,France,FR,fr-FR,2026-08-13T07:38:15+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-LD9TCJIPJXC4,9cff319c29fbb4e4,f7eb7f4b206bd67a,Germany,DE,de-DE,2026-08-13T11:57:37+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",mobile,customer_service
F-QH6TUOV4B96J,2a9cccc123247000,18bd5c9af4660609,France,FR,fr-FR,2026-08-12T14:28:01+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-SXMUAG8RMVIL,6a9bebc3ae781dd2,c0908a7340a19436,Germany,DE,de-DE,2026-08-12T18:45:58+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-G9AGPBFB68F9,ba33082347e5a098,17a5ccf9ca43c0e9,France,FR,fr-FR,2026-08-12T20:17:23+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois.,tablet,customer_service
F-PPUGKP8QNKYP,0b1f9fe9374c5a32,3bf9427c4d19e039,United Kingdom,GB,en-GB,2026-08-12T16:03:08+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",desktop,mobile_app
F-TMGD3PA7L8X9,651385970cc5da10,eb901af6851eec9b,France,FR,fr-FR,2026-08-13T13:35:37+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-B7WY6J2JZ0D0,a4ec330c0ce40775,688ef8d7c83de51d,United Kingdom,GB,en-GB,2026-08-12T21:21:50+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off. I use the site a few times a week on my phone.,mobile,customer_service
F-0ENTCXPGKNYO,d6a81babc17ef797,52b244bd2693bd46,France,FR,fr-FR,2026-08-12T20:15:26+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-QU78SRQHKL96,5ecb035fffaedfbd,2e0d94b19b16100e,France,FR,fr-FR,2026-08-13T12:43:58+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,website
F-274EV30N1EZ1,893f0b38c453a85d,298f7254045ac5a5,France,FR,fr-FR,2026-08-13T01:58:03+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,customer_service
F-QIKM5PHDSAA2,6f280f102a137067,635c0745e5d69854,United Kingdom,GB,en-GB,2026-08-12T19:14:37+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,mobile_app
F-OFIGI82UW399,7c5c2bfce3a22dbd,c794a536e0416b1a,United Kingdom,GB,en-GB,2026-08-12T18:59:26+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly. I would recommend the store to friends and family.",mobile,website
F-P1QLKY7Q763Q,88d7fe4dcb02dbce,071e3e891bab1cf1,France,FR,fr-FR,2026-08-12T19:17:23+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt. Je commande sur le site plusieurs fois par semaine.,mobile,customer_service
F-AZ7J0SM65K3T,bcc213e78af34211,28970f51a9894107,France,FR,fr-FR,2026-08-13T06:32:03+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,mobile,mobile_app
F-5W0U52NIX79D,d449535c69738e6d,277347bc8e747360,Germany,DE,de-DE,2026-08-13T06:26:30+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",tablet,customer_service
F-H7M5GB15MP4X,4066d38ce4f690bf,6fb1d20397ddcabe,France,FR,fr-FR,2026-08-13T01:41:17+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,customer_service
F-GIMF0RFGYY5Q,6eb158c86fa6739d,56d680a9b34f30ac,Germany,DE,de-DE,2026-08-12T18:31:19+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",mobile,website
F-Y21I6VUBSSQO,ebb77573a48851c2,975ea95ed18bb019,France,FR,fr-FR,2026-08-12T15:29:00+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,mobile,website
F-B09EANM9OGTR,c7b1074a82679a04,2156ee49c48c193e,Germany,DE,de-DE,2026-08-13T00:33:21+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,mobile_app
F-2VTJEBXOL74N,38d8aa81072dca10,b6df4af4567f2b4b,France,FR,fr-FR,2026-08-12T23:59:04+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-XC4KB8EHYDQ4,6254a824e2ddb4eb,85b0c2f9cd840937,United Kingdom,GB,en-GB,2026-08-12T18:23:07+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-N7U9WMH9VSKM,cfd4a1007918b60e,775441551f4058d8,United Kingdom,GB,en-GB,2026-08-13T04:06:40+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,tablet,website
F-CYD9ORNKJFWC,0bf97fd60cb41094,ad97a0dfd9f431fc,Germany,DE,de-DE,2026-08-12T21:28:41+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-E6HDBB7BSMTN,6d5513772fbbaa5b,a8a09c0e13ee8845,France,FR,fr-FR,2026-08-13T09:35:21+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible. C'est ma deuxième commande ce mois-ci.",mobile,customer_service
F-0KEMJ4I392NG,788f31a18851a936,5c049a441ff3e5dc,Germany,DE,de-DE,2026-08-13T08:37:05+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht.",tablet,mobile_app
F-FDQTPRWITCJW,b88c72a0b657f4f9,1d505af72863098b,United Kingdom,GB,en-GB,2026-08-13T10:32:51+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I use the site a few times a week on my phone.",mobile,website
F-Q9MG48SHNTPB,1fe0ef7bb083b9f7,e32c771e109034fb,Germany,DE,de-DE,2026-08-13T01:37:43+00:00,delivery_experience,2,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen.,mobile,customer_service
F-5L899VUTUQCG,b19caee19730c96a,2f08de3dcd3d862c,France,FR,fr-FR,2026-08-13T06:27:49+00:00,search_relevance,2,"La pertinence est mauvaise, aucun résultat ne correspondait à ma demande.",desktop,website
F-KRW6R0ZZ7PMF,3c2a8a93988fbd83,6a5ec5d3567c48e9,Germany,DE,de-DE,2026-08-13T07:39:12+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,tablet,website
F-4UQRQG0IMLLX,5f6560afb8c99e43,23047b52b4c33f13,Germany,DE,de-DE,2026-08-13T11:42:22+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,website
F-BVN15FK9I9J7,354ede7c4d8c769e,0b20593ad7767425,France,FR,fr-FR,2026-08-12T20:59:00+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,mobile,website
F-G03K6JKBJ56W,de225cb6a2857441,1637765b425864d3,France,FR,fr-FR,2026-08-13T10:47:07+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-4B6ZOYQWJEJE,1f6293464dfef207,9ed8296b05e84267,Germany,DE,de-DE,2026-08-12T21:26:43+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",desktop,mobile_app
F-VUTQH7KW0LDQ,0ec51a4bb17165ba,bbe5d3c55fa23bab,France,FR,fr-FR,2026-08-13T06:55:46+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-JFHKQ3U1S7M7,7ae14e74d1986cc5,bdb772a7582e1dbb,France,FR,fr-FR,2026-08-12T20:44:24+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,website
F-H79KIX8T6RGW,9065f9bc8baef6b9,5f5c2589ba349916,Germany,DE,de-DE,2026-08-13T01:20:31+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,mobile_app
F-L9N0UNQC3U0Q,3ce5c476dbe3847a,be582acd9f815cd5,France,FR,fr-FR,2026-08-12T16:26:19+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,website
F-4QFN935OZ30C,21d2984a67715645,399b70194b45bc7f,France,FR,fr-FR,2026-08-13T10:20:12+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",mobile,customer_service
F-E2OVUPLYC8WH,04aa731862185926,f83f7d60cf584808,Germany,DE,de-DE,2026-08-12T13:48:14+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-H2536YKT4XHZ,46e0dd9d8272ef20,c2d402383cd6dd62,France,FR,fr-FR,2026-08-13T09:46:21+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,tablet,mobile_app
F-WD7GEB4KK9BA,4d10f5a120cf0ce9,db4ebfd7d1e8320b,United Kingdom,GB,en-GB,2026-08-13T08:05:04+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating. The mobile app is my preferred way to order.",tablet,customer_service
F-BLIVLTY94FFK,4257b7640375d0c9,f76669e9c93fa2fc,United Kingdom,GB,en-GB,2026-08-13T01:11:40+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock.",desktop,customer_service
F-9VYR7S9LUJ3D,4a3741f380bc04c7,95bebddf41403580,United Kingdom,GB,en-GB,2026-08-13T00:44:24+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish. I use the site a few times a week on my phone.,desktop,mobile_app
F-YCJ1K8P5NH0A,abf845f79110625b,4b4e81a7e18d1294,France,FR,fr-FR,2026-08-12T22:22:43+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je fais mes achats surtout pendant les ventes du week-end.,mobile,mobile_app
F-P0VAWQ5MNZPL,ba979e1eec1c9300,e17cb937ba20810b,Germany,DE,de-DE,2026-08-12T17:36:15+00:00,page_load_speed,1,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,mobile_app
F-CAIBNI3B4KWD,18d69989661fcf07,43ad6969fc246b65,Germany,DE,de-DE,2026-08-12T16:22:48+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",tablet,mobile_app
F-6MSPQ5BEHAIR,0a8f2ff8648e4c65,5b502e9756e5ce86,United Kingdom,GB,en-GB,2026-08-13T05:08:57+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,mobile,customer_service
F-3LZKSIE3QA1N,7aa4b9b7b437ef53,9bf78b8192d6076e,United Kingdom,GB,en-GB,2026-08-13T07:04:30+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,website
F-NGDXIU542ZUL,3c5be919d6e7d732,e4a24fc8c1b7826d,France,FR,fr-FR,2026-08-13T07:23:19+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-BUN2X9B2PDRB,e590338b3fa54910,e798fb91d0b76762,France,FR,fr-FR,2026-08-13T08:51:34+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,website
F-WI1YQLVWA4C4,1880b2a5e50a9ca8,623817968fa639b0,France,FR,fr-FR,2026-08-12T19:48:39+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-KYBSFWKZZEC2,29be8a405b5cb270,97a08e77ae876a94,Germany,DE,de-DE,2026-08-12T23:36:39+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",mobile,customer_service
F-CPWMHE3MW36Q,6c2fca8f87e47bad,6ec515db99523ada,United Kingdom,GB,en-GB,2026-08-13T01:01:24+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",tablet,website
F-GCG27QAXCUT9,784ae12e75817164,6f6a7824295ff320,France,FR,fr-FR,2026-08-13T00:02:31+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-MYO90ZIZPEL1,7937d425f700050a,be2179dfdd01c1db,United Kingdom,GB,en-GB,2026-08-12T17:38:27+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,mobile_app
F-LWBZQI45N6BP,74672a2f01e177f2,e3d04ff6adebf851,France,FR,fr-FR,2026-08-12T20:29:31+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. Je commande sur le site plusieurs fois par semaine.",desktop,website
F-DCIB2AD9EOOQ,7d9778da598d4023,3a1931290342e9d3,United Kingdom,GB,en-GB,2026-08-13T05:54:08+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,customer_service
F-3LG5U7O4C4M5,d205d858bd8043f0,f02888b2cf1f5ec6,Germany,DE,de-DE,2026-08-13T03:31:38+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,website
F-ICD0Y8O3YXX5,147475784b785b50,45f9a8e6f1525d85,United Kingdom,GB,en-GB,2026-08-13T06:11:06+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,customer_service
F-AY143DO95PS6,a812a2ebc3966709,82a26070f416f3e8,United Kingdom,GB,en-GB,2026-08-13T10:01:31+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,mobile_app
F-40398R7QS8BE,a015e74e312a4332,a7a9c999f7396a31,France,FR,fr-FR,2026-08-13T02:19:03+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,customer_service
F-5YO2D8QG2JCX,796dccf8360c929d,59f6f3347f1c8a82,Germany,DE,de-DE,2026-08-12T14:01:04+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle mehrmals pro Woche über die Website.,desktop,mobile_app
F-GVRQ08F7T9IT,1fe73ecdca269779,98464ea0c396126a,Germany,DE,de-DE,2026-08-12T17:08:18+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,customer_service
F-QHTSXEZZKKXM,0a9b6441f9429582,13ba2d7a632db575,United Kingdom,GB,en-GB,2026-08-12T18:36:39+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. The mobile app is my preferred way to order.,tablet,mobile_app
F-28ZM54MM1APJ,447b84ff3873fb0a,e2929b84df787058,United Kingdom,GB,en-GB,2026-08-12T23:31:33+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,mobile_app
F-TAYPMOBWPXL9,f586633ff867d29c,31c6a97538af895f,Germany,DE,de-DE,2026-08-13T07:55:23+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,customer_service
F-XDUXNZERM2AN,449bca9f002d109a,9634878ac55cbfcf,France,FR,fr-FR,2026-08-13T11:21:47+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-BEDCGHPTVU2W,ad442d1d4516fc61,d58c7d13d2f83aef,United Kingdom,GB,en-GB,2026-08-13T13:22:35+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I use the site a few times a week on my phone.,tablet,website
F-FW9S38CT2PS7,b6811b61c578cb1e,b63f51beb061dd78,United Kingdom,GB,en-GB,2026-08-13T02:06:29+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly. This is the second order I have placed this month.",mobile,website
F-PGIJYLSM2BIA,e87d0fc4ee22e532,6ab30719aafb862e,Germany,DE,de-DE,2026-08-12T15:01:51+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,mobile_app
F-V2ETSIOBM65J,51e67eef8666e67d,aaaf74db508c39a4,Germany,DE,de-DE,2026-08-12T23:27:41+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,customer_service
F-BVTKIXBYXK0Y,b010b115c1232d1e,c3031316b797ca1b,United Kingdom,GB,en-GB,2026-08-13T05:17:49+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-SR94TXMYI30D,e62c38268227de8c,feffdb832a3ef0d0,Germany,DE,de-DE,2026-08-12T19:47:59+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",mobile,mobile_app
F-JTTQ8TLPK0GG,df6f2766dc63c64d,a87f433b1dfaaf23,Germany,DE,de-DE,2026-08-13T13:01:38+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,tablet,website
F-GBRITEFVF7H8,01cbf637138b9e9d,447f4c50909aec62,United Kingdom,GB,en-GB,2026-08-12T20:27:29+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly.",tablet,website
F-QFP2VGK6KUOR,cfdb94aad0e0514f,9b0e4c87c5ba7918,France,FR,fr-FR,2026-08-13T08:42:15+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,mobile,customer_service
F-JZW16ZKF1M2M,a98346705a7b5252,1e2747b44ef4055f,France,FR,fr-FR,2026-08-13T09:17:41+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-5NPUUHO89J9Y,5b3111efbe58312c,773820354dcb84ef,Germany,DE,de-DE,2026-08-13T08:38:30+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,website
F-AIQOLMOVZXXY,9d2d8ecfda147724,3b66d5307deb0d5a,United Kingdom,GB,en-GB,2026-08-12T14:20:26+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-MV9FGYY5CEY6,d907826f7232f80b,53e78974d7c4c469,France,FR,fr-FR,2026-08-13T00:10:27+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,website
F-K4XVATQPO2JV,103364652c8f06fd,9d8924e205432661,United Kingdom,GB,en-GB,2026-08-12T16:56:44+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,desktop,website
F-2ZZD0YXXEH8K,7b4b09edd4e6c7af,82f2c4907c041c1b,Germany,DE,de-DE,2026-08-13T10:52:33+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-BOZDQQEFD7JX,4ee27b903616e1a4,6e48fe4605c0b390,France,FR,fr-FR,2026-08-13T08:29:30+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,mobile,customer_service
F-IDPJD0RHWJ5U,ee64183eccb38d7e,86eabfae79998abf,France,FR,fr-FR,2026-08-13T06:36:35+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. C'est ma deuxième commande ce mois-ci.,desktop,mobile_app
F-M70JDEF2DVMI,f586352403393aef,f8458a6321b49f2a,France,FR,fr-FR,2026-08-12T23:15:31+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,mobile_app
F-BI067805EXTQ,3c19eafcf64d9c0e,9f851175017c063c,Germany,DE,de-DE,2026-08-13T07:20:42+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,customer_service
F-P7T6YZKJIRDY,4d9289651f6eeb7b,9ab71f57fb3b8810,United Kingdom,GB,en-GB,2026-08-13T00:50:31+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,customer_service
F-HZMGVXQC3I7B,b627ae5ebfdf4e1f,625a36e33b7c62e9,United Kingdom,GB,en-GB,2026-08-12T22:06:46+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,website
F-6WP7EYFSHI54,41ce4191a8b31e38,29f1d87787a5aac6,Germany,DE,de-DE,2026-08-13T01:24:44+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,customer_service
F-F0FPSDY2M8QQ,e7f27eec3060b7d9,1f8315697cf09dfb,France,FR,fr-FR,2026-08-12T20:47:48+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",tablet,mobile_app
F-I3A40QIAJRE5,10c3bc68fd891ff1,7b7a7f81a261f1df,United Kingdom,GB,en-GB,2026-08-12T16:29:24+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",desktop,customer_service
F-HESQ9CQ6OJWX,37572b369c929f83,939f234401507f76,France,FR,fr-FR,2026-08-13T13:44:18+00:00,checkout_flow,1,"Le paiement a échoué plusieurs fois, c'est très frustrant.",mobile,customer_service
F-HB2K1RTNQVGO,211dbfc24fa7737e,184e8588e0af9849,United Kingdom,GB,en-GB,2026-08-13T02:16:29+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",desktop,website
F-PHLYS7H0VGLC,c410b71a3be5697e,f8155604a0e4595d,Germany,DE,de-DE,2026-08-13T03:25:29+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",mobile,mobile_app
F-FPYY0VKC86HI,3e9306d2199789a7,01d44457b4745e2b,Germany,DE,de-DE,2026-08-12T14:18:12+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Das ist meine zweite Bestellung in diesem Monat.,mobile,mobile_app
F-EYPBURVKFVAV,d14e0267b9954148,579583ce922e1c8b,Germany,DE,de-DE,2026-08-13T05:47:39+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-QRC4CRBAUTX2,053bbcb5cb92d5b7,3a1b86f2b8f16577,France,FR,fr-FR,2026-08-13T01:57:48+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif. C'est ma deuxième commande ce mois-ci.",desktop,website
F-LRW2CJM6RSKI,5403c6c8d9e8fcf5,0996e99eca379864,Germany,DE,de-DE,2026-08-13T07:33:05+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,website
F-AXCSBPIDN4M3,b2c2e2f14581c18d,8ccda802d396e760,France,FR,fr-FR,2026-08-13T03:25:45+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport. J'utilise surtout l'application mobile pour commander.,desktop,website
F-UYILU7IRQ8V8,ca725eb0920783ef,472625144566bc4f,France,FR,fr-FR,2026-08-12T14:45:17+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,website
F-S45ZE2BDVSVY,c26fdf688a1f1332,13a2672c605af55d,France,FR,fr-FR,2026-08-13T09:42:57+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,mobile_app
F-5ZR8AMFD57TX,cdc914f1a0d6304f,b39fce986e88c466,United Kingdom,GB,en-GB,2026-08-12T14:40:58+00:00,search_relevance,1,"Search relevance is poor, none of the results matched my query.",mobile,mobile_app
F-A6ZJUVGULVFM,098e0b692c2e3cc0,5aade5f0b05b09c1,France,FR,fr-FR,2026-08-12T21:08:35+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-WRL4ZC1I38G6,2039daac25eba9e6,4f61cf41895bb78e,France,FR,fr-FR,2026-08-12T16:36:46+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,customer_service
F-4SZWB3SVMI6J,831e2147365ca3dc,8441772f6921781a,France,FR,fr-FR,2026-08-13T08:13:48+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-YG0TWWG931TW,7e455ed31ef36c7f,38533853e33d5550,Germany,DE,de-DE,2026-08-12T16:43:29+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,customer_service
F-JNSJZ0RB0KWB,8f5bd25b15d53edf,bc03a500f81eb184,France,FR,fr-FR,2026-08-13T13:05:01+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,desktop,customer_service
F-DYC56S51BH8Q,a3ea8730939dce6e,e53f02d5e6cbd33a,United Kingdom,GB,en-GB,2026-08-13T10:45:56+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,mobile,mobile_app
F-CVTB1TFAPV5S,29c37b56be963e97,4b30cd9397bc2087,Germany,DE,de-DE,2026-08-13T04:29:01+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,mobile_app
F-YOGD41DR7UEJ,6144abda5a970610,939261fabfc2572f,France,FR,fr-FR,2026-08-13T06:14:57+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-QPRTFE63A7V1,bb9756785ef31382,08200901bf112cb5,France,FR,fr-FR,2026-08-13T02:20:33+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,customer_service
F-PNAMMJ93CQ91,b841af9ed421a11c,18b68f802b42f8d7,France,FR,fr-FR,2026-08-12T22:06:29+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-42CTXMPDLDKP,e686cf0c59970473,4ba5e04f266d63ff,Germany,DE,de-DE,2026-08-12T21:45:23+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,website
F-AOZ1UHEW5AGK,d643c719ac1a72de,945423a729fe6467,United Kingdom,GB,en-GB,2026-08-13T08:32:02+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-PAYBYXEEJCJV,e64a238768ca3762,bc055e1cbd8b1088,Germany,DE,de-DE,2026-08-12T19:06:10+00:00,product_recommendations,1,Die Empfehlungen sind generisch und uninteressant. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-32O0IVDNDRO2,c1a3e6cfa80e5fc0,024e9a2cb8d86871,Germany,DE,de-DE,2026-08-12T17:43:25+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt. Ich bestelle am liebsten über die Mobile-App.,mobile,customer_service
F-WCDUR939SDOV,caf09ce3e6a04915,8a50cdfa1d4fdd59,France,FR,fr-FR,2026-08-12T18:16:50+00:00,page_load_speed,2,"Le chargement est vraiment lent, les images arrivent trop tard. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-ELIJ6E7M8QE9,67301663e60db030,7ef6e9a7d4c1d890,United Kingdom,GB,en-GB,2026-08-12T22:37:55+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,website
F-Q1I21WGZUZD6,24c7f29663120915,85e52f6314f9ffd4,Germany,DE,de-DE,2026-08-12T23:47:52+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten. Das ist meine zweite Bestellung in diesem Monat.,desktop,mobile_app
F-YCDR1TSRSOZZ,5dba11ef8d92f0cb,24fb81d773ed7d29,France,FR,fr-FR,2026-08-12T15:58:30+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir. C'est ma deuxième commande ce mois-ci.,mobile,mobile_app
F-SNWWYB30F2KV,6f02f00662bb39ce,e16ee3a7d8701e48,France,FR,fr-FR,2026-08-13T12:25:17+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,customer_service
F-K6PTC13HTAGR,3ff7f445b05fbfa9,e1826c7941532220,United Kingdom,GB,en-GB,2026-08-13T02:45:45+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone.,mobile,website
F-RR6CPBJ5FG9V,9798df1c8ae1c8b8,5da14499426e15fd,France,FR,fr-FR,2026-08-13T08:57:41+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",desktop,mobile_app
F-IF3Q4POGI2VR,4f57e9af98d9e8de,9b25ecfde4b9bf16,France,FR,fr-FR,2026-08-13T04:29:30+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-UX71V04BWPNF,c964e073ae6e7090,c4fca9bc397e7d1c,Germany,DE,de-DE,2026-08-13T03:18:30+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,desktop,mobile_app
F-OIFFOGX1NTGD,f01f2da491cd685c,c645119e3019d3fb,France,FR,fr-FR,2026-08-13T07:25:11+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,customer_service
F-2UTOH2OPHUR8,d9428abf140b4a97,60d195122b4244a9,France,FR,fr-FR,2026-08-13T10:36:35+00:00,search_relevance,3,"La recherche est correcte, sans plus.",desktop,customer_service
F-R7ELG8QBD38Z,dad28095855aacd5,5294451053b170be,United Kingdom,GB,en-GB,2026-08-12T21:50:26+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. The mobile app is my preferred way to order.,tablet,website
F-SAW3U3SP5RUB,3433dc206b1186a9,383e4082d4d68d72,United Kingdom,GB,en-GB,2026-08-12T18:38:34+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. I would recommend the store to friends and family.,desktop,customer_service
F-1AOL8KU89AXJ,eed62624e2a1278c,e3c337fa842ee1d3,United Kingdom,GB,en-GB,2026-08-13T07:46:26+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,website
F-CMDG3P04PXGI,c56a68d1af64607a,6c42ec14ee6d3ef7,Germany,DE,de-DE,2026-08-13T06:34:41+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-MJX7W7UOZJ18,456918d20a4e0d1b,896a1348c3e0f675,Germany,DE,de-DE,2026-08-12T15:48:53+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",desktop,mobile_app
F-JK1GJTWSKITG,fdca85eb469d98b8,0804fc23c0e6f051,United Kingdom,GB,en-GB,2026-08-13T08:41:36+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. I use the site a few times a week on my phone.",tablet,mobile_app
F-HL28H4GI3EHQ,6144e4d2ba4cd69a,5a223d18d96115f6,Germany,DE,de-DE,2026-08-13T09:08:27+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",desktop,mobile_app
F-8P73ZA111MJE,95558651872efbfb,c83f26349524f244,United Kingdom,GB,en-GB,2026-08-13T12:29:51+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought. I would recommend the store to friends and family.,tablet,website
F-7T3KW0Z1L82M,da57c1f57945bd5d,f935342e31463886,Germany,DE,de-DE,2026-08-13T03:43:34+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-SY8WEP8OQHP2,7b563c97a5284565,088ef847cb67bbec,United Kingdom,GB,en-GB,2026-08-12T23:20:01+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,mobile,mobile_app
F-VKQQ75NKNZJ4,1e65a1b3115b89f3,50ea8f959ac4a278,Germany,DE,de-DE,2026-08-13T00:57:21+00:00,delivery_experience,2,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",desktop,website
F-VMLMDPZBA52U,b93384bbd3bcfcee,68e0508fe0e7e2cf,United Kingdom,GB,en-GB,2026-08-13T12:11:24+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,mobile_app
F-QLN20X2J042D,345eaab77732c1b2,d662b490b776e54f,Germany,DE,de-DE,2026-08-13T02:53:54+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,mobile_app
F-49IDTNIYXYCL,78eaa1e5b2ddae34,1c2b2b6dcf66b7ac,France,FR,fr-FR,2026-08-12T20:04:52+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,customer_service
F-261TNISYBKEZ,b14ca05ca55f176c,46c02f3ba0423864,Germany,DE,de-DE,2026-08-13T09:57:32+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,website
F-SJMS5TLI2CKQ,8dc465026a25393a,6edb898059891525,France,FR,fr-FR,2026-08-13T07:21:15+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,desktop,website
F-XN73LHKNFE1L,866c2c1929ef49f4,8eeccaecd23aa643,United Kingdom,GB,en-GB,2026-08-13T03:42:21+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful. I use the site a few times a week on my phone.,mobile,mobile_app
F-ZMCGSMU9NEAA,a5f50e1c52b65305,d6a50f2d8bc4c0cb,France,FR,fr-FR,2026-08-12T21:28:08+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-21ZTE8D0BJ2A,2363343b4f331a83,fc1418a4427697e8,Germany,DE,de-DE,2026-08-13T08:55:16+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",mobile,mobile_app
F-2BPX9HE2K1DO,12ebeabf960f5fc5,4ce90b14b6247ad7,France,FR,fr-FR,2026-08-13T08:21:30+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",tablet,website
F-NWCOFNMLL7EH,571180836698df16,e31e8ddf82c99deb,France,FR,fr-FR,2026-08-13T09:52:49+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,customer_service
F-ONEEIV572TES,20aa611df810629a,03d7765fa34505d6,France,FR,fr-FR,2026-08-13T00:43:13+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,website
F-EI08ZBY1MQ03,88d6fe07559cb8ed,10e78461313400da,France,FR,fr-FR,2026-08-13T12:47:08+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-IH7OW6BQVNOM,0c617473ea4ed669,cc34c9e88e2bf332,France,FR,fr-FR,2026-08-13T02:29:12+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,website
F-D7EJ1ZZLN58V,ed7a4ec53055e446,5f4fd78d48d3fcb8,United Kingdom,GB,en-GB,2026-08-13T12:41:29+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant. This is the second order I have placed this month.,mobile,website
F-ID5ZOC77MGS9,8822a5345dafbd63,eb58a87eec06ad2f,Germany,DE,de-DE,2026-08-12T16:42:22+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,customer_service
F-LZL7TWR3BBRN,cb17b7193bc8fcba,8b1f9a95aa116f8d,France,FR,fr-FR,2026-08-12T15:05:36+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,website
F-BP5VO9HNIUI0,bf2fe533a66f3b79,e36c7631ad476584,France,FR,fr-FR,2026-08-12T18:06:17+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-ZV1S24DB9FR2,a0093a5af2ddbe67,f0c572a062513804,United Kingdom,GB,en-GB,2026-08-12T15:10:58+00:00,search_relevance,4,The search function understands what I type and returns great matches. I use the site a few times a week on my phone.,desktop,mobile_app
F-53CGL4L6QLCC,e5911df1b5f284e2,9b49da523eed73a6,France,FR,fr-FR,2026-08-13T10:37:09+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,customer_service
F-C0C7SHHAHWS4,b812110630137177,46d86ba87fd3f3dc,United Kingdom,GB,en-GB,2026-08-12T15:18:40+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,website
F-1P6TCLOK41D5,5742d631191f7272,23dc57f061f0262e,France,FR,fr-FR,2026-08-13T10:42:17+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. J'utilise surtout l'application mobile pour commander.",mobile,website
F-BQYUK115X5B0,ea5b35f953340fcf,a82f7938c077f6c3,United Kingdom,GB,en-GB,2026-08-12T21:52:14+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I would recommend the store to friends and family.,mobile,customer_service
F-5MCQ67J898SD,5487c6a069428e76,1eb567f4220db1f1,France,FR,fr-FR,2026-08-13T13:16:44+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture. Je recommande volontiers cette boutique à mes proches.",mobile,website
F-KV9BIJ9AITWD,64c88c523e61d545,20c0d8e46b1a8cfb,Germany,DE,de-DE,2026-08-13T12:21:02+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-LX3UVCKZEA98,e5496e14e6f04f6a,08ee9554cc39e433,Germany,DE,de-DE,2026-08-13T09:08:42+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,customer_service
F-9P8BMNPLN7L9,138f8c33d72e1968,9873290600d2f595,Germany,DE,de-DE,2026-08-13T09:08:31+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-92T7BEPI7HKQ,d7a55bda3c7357fd,5708a0e5e4faedba,Germany,DE,de-DE,2026-08-12T17:56:33+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-B7ZPSM5UZPHY,19981b557d70d78e,393f63d69aca6bfb,France,FR,fr-FR,2026-08-13T01:54:09+00:00,search_relevance,3,"La recherche est correcte, sans plus.",mobile,customer_service
F-6QTFIGAJ5FRO,69736b21ff20b83b,8da59e088e5101d7,Germany,DE,de-DE,2026-08-13T05:17:00+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-ORS8CJNB3SQL,aad6c237e2103084,92ca4677f888da15,Germany,DE,de-DE,2026-08-12T20:07:22+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät.",tablet,customer_service
F-5VZT2W468AIJ,64d505f19ed513cb,03be4248e2a02b7f,France,FR,fr-FR,2026-08-12T20:21:21+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-P5PP0R7QISRE,b05afd6fbc1ad7a7,97b11e03136342da,United Kingdom,GB,en-GB,2026-08-13T05:26:43+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",mobile,website
F-M5PWUOI5BTZA,e7eb0d965273f338,07415bcef8d27162,Germany,DE,de-DE,2026-08-12T20:32:55+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-V82SKSA8RFP3,c1ed686e1a934233,4cfb6a6576af27fd,France,FR,fr-FR,2026-08-12T23:47:29+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,mobile_app
F-HXK41P15GU0S,75205aa505efe1f5,4522e5e89d4c53a3,Germany,DE,de-DE,2026-08-13T08:49:12+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,mobile_app
F-IM20666FUX4X,95fc572f8f89a1a0,2bc9a023ef37c891,France,FR,fr-FR,2026-08-12T22:16:03+00:00,after_sales_support,1,Ma réclamation a été ignorée pendant des semaines.,mobile,customer_service
F-MWMXX9R6PRKD,54c1265011b34937,02995770c9801d4a,Germany,DE,de-DE,2026-08-12T16:16:38+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,customer_service
F-5U2GC4WVVTYK,64f1e4e77739650a,14cdf103a358106b,France,FR,fr-FR,2026-08-13T08:40:10+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-R8WT9LWGZR80,5751a9934b5ff7fd,758d8e52e32dc3e2,Germany,DE,de-DE,2026-08-13T07:56:14+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,mobile_app
F-X4T49EFT4DVM,4f3ef6fc4ead5b92,5322ef481f9b3f0d,United Kingdom,GB,en-GB,2026-08-12T14:44:25+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,website
F-JN6995K5BRB5,b03f52bdc4811a52,3593d353a1ab4a40,United Kingdom,GB,en-GB,2026-08-13T09:37:13+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",desktop,website
F-Z35WJ617DMA4,d7a18bbd6b4b0ab0,709cc8ab6cc930bc,United Kingdom,GB,en-GB,2026-08-12T19:07:22+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,tablet,website
F-JGDND8PMHQ9U,9f3084ac3bca2a2d,3373efa682c4c1e2,France,FR,fr-FR,2026-08-12T16:31:35+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-ESAK3AOIRSZK,33dd2e08b93caae4,2c299c6a7f21b804,France,FR,fr-FR,2026-08-12T23:20:50+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. C'est ma deuxième commande ce mois-ci.,desktop,website
F-OT0BN5JXY1AL,cccdab4c73057c86,c563f3504bf1e15e,Germany,DE,de-DE,2026-08-13T07:15:44+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,mobile_app
F-KWEWJP7Z0NXS,134d34995f7b11d4,8874b365075cf820,Germany,DE,de-DE,2026-08-12T19:44:27+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,desktop,mobile_app
F-KL1R3T58JUEY,74b6859384c6d696,31a7b51e60e78558,France,FR,fr-FR,2026-08-12T20:55:09+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,desktop,customer_service
F-NBHEL25DYZVB,4c8269eba8c5b6e0,d525e78b8951aabe,Germany,DE,de-DE,2026-08-12T18:36:13+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,website
F-WU1S8Q2GAQNQ,b7d82d0042381635,5a303a66d991f9d0,France,FR,fr-FR,2026-08-13T06:59:03+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,desktop,mobile_app
F-VJZUVRFD7EA1,8c77a0bb1931f70b,17391c4b3c526375,France,FR,fr-FR,2026-08-12T15:08:40+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",mobile,website
F-RKHVR8EDJYZB,68b5480caccdb849,5e5463f9c4a11eac,France,FR,fr-FR,2026-08-13T02:33:22+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",mobile,mobile_app
F-O2OK9414HXRH,a09d7397e3ed5c49,d140ef11d13eb779,United Kingdom,GB,en-GB,2026-08-12T15:05:20+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up. This is the second order I have placed this month.,mobile,mobile_app
F-Q54SZ3O4D2YY,84c268ab740c4143,024ff2b965fd3020,Germany,DE,de-DE,2026-08-12T20:22:19+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht.",mobile,mobile_app
F-D5YRD5L6KHOD,3e45955a4ca6ed8b,9e9f7d068d901191,France,FR,fr-FR,2026-08-12T16:21:28+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,tablet,mobile_app
F-IHN2C102C0PY,b55361ac189e179a,391b54544c2f9c4d,France,FR,fr-FR,2026-08-13T11:57:06+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",tablet,mobile_app
F-655OZONJCSXC,40ed77c021243042,024fd94d8063dfe5,United Kingdom,GB,en-GB,2026-08-13T07:05:31+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,website
F-FSSZBX90XACJ,85a7406e0627e10f,bbec42351ace3088,United Kingdom,GB,en-GB,2026-08-12T18:47:33+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. I mainly shop during the weekend sales.,mobile,mobile_app
F-XB9C2NLGOPV4,58f5546c13cb2af1,3edf5be93fb340d4,Germany,DE,de-DE,2026-08-13T11:33:24+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,mobile_app
F-DVRS5B8ZFDTB,b533f168ee068219,345f4c0dc8470b76,Germany,DE,de-DE,2026-08-13T09:25:20+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,website
F-6RIN9SWAEQ04,987fd91526e45903,44ebc59a2db4377a,Germany,DE,de-DE,2026-08-12T23:58:10+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",tablet,mobile_app
F-J6M5GN6P86SQ,44e05c90b22119fa,caab4f72ad82790b,United Kingdom,GB,en-GB,2026-08-12T20:27:32+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed. This is the second order I have placed this month.,desktop,customer_service
F-BUB26KVQ0AHI,6884c640ca63e0c1,b766b02910786b94,United Kingdom,GB,en-GB,2026-08-12T14:36:03+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",tablet,customer_service
F-S58IDXSIIHVD,2aa3c9524edfd4c7,0c7e7c79e4b86c67,Germany,DE,de-DE,2026-08-13T07:43:47+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,mobile_app
F-IQNNHOE9JCLS,26c6b57c77530f6d,1760041cceea355c,Germany,DE,de-DE,2026-08-13T02:35:31+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-6DUD8C69C8H6,e9b5326fbaed4f9b,5dd7ae532f2ce138,Germany,DE,de-DE,2026-08-13T09:43:02+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-ZS9QL0N43SO0,2c29a05f14bed06c,ebce18f894865518,United Kingdom,GB,en-GB,2026-08-13T12:50:03+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,mobile_app
F-NPD1RKVR4WX7,da19465634dc272c,3c62f80723b18ab1,France,FR,fr-FR,2026-08-12T18:10:40+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,website
F-OM5QKJ6L5MAB,27af0c55cfe438be,0e28ada4802b4621,Germany,DE,de-DE,2026-08-12T16:03:07+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-ZM60ZBDKG7L9,08f53abe8e60e3be,c74c2b9b2ee2614e,Germany,DE,de-DE,2026-08-13T03:09:56+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",mobile,mobile_app
F-OP49LT0J05MP,9b234d02301b3b86,de8d284015218471,France,FR,fr-FR,2026-08-13T04:41:49+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,desktop,customer_service
F-W8NV9RRRTDIB,06915533f7977950,46de29c75bed366c,United Kingdom,GB,en-GB,2026-08-13T00:30:51+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history. I would recommend the store to friends and family.",mobile,mobile_app
F-Q1V47PLQMWJS,8b28a8f6d7beaf63,fbe2d1b1ba5296a2,France,FR,fr-FR,2026-08-13T07:31:47+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-J2S5GB5ZMM2N,bdbe21ecdea3b787,05b002b721c707d5,Germany,DE,de-DE,2026-08-13T04:38:11+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,desktop,website
F-N0OH2356EYVX,f07599bb3433d0ea,d9fe1a88beb0c579,United Kingdom,GB,en-GB,2026-08-12T19:15:25+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,tablet,website
F-18HK4J8VAIED,ab850f4eedcf4e8f,b0a609d0d8365903,United Kingdom,GB,en-GB,2026-08-13T07:54:32+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful. I mainly shop during the weekend sales.,desktop,website
F-MNXM534JALGR,10916c2fd047e22b,b4ab04536837c5fa,Germany,DE,de-DE,2026-08-13T07:05:11+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,customer_service
F-H5OSUIXEMBZP,1a066033d734ad11,be342c99f4f9b052,United Kingdom,GB,en-GB,2026-08-13T11:15:51+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,customer_service
F-G5Z002FSBNVR,7f1b38dc2f768f18,b8150462cd6a4d01,United Kingdom,GB,en-GB,2026-08-13T13:46:10+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times.,mobile,website
F-EU7SKXW9ES05,240a277c237476c5,ce6d5a5054cff170,Germany,DE,de-DE,2026-08-12T16:07:42+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-NR5DNY7E380W,92c83e0a71ee274a,fc5267b7089d5e38,France,FR,fr-FR,2026-08-13T10:10:48+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je fais mes achats surtout pendant les ventes du week-end.,mobile,customer_service
F-TV32GKMM8ULH,5ce5408d6fdf844f,e7b114b2615bcb88,Germany,DE,de-DE,2026-08-12T21:26:04+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-HUH4CWYWD4ZN,3a6e4b068d6225ba,9051e5e365780da0,Germany,DE,de-DE,2026-08-13T03:25:01+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-XL7DI0PXKB6O,5cac9b24c0ad4e48,f9108aefe71f6ee7,Germany,DE,de-DE,2026-08-12T14:18:43+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",tablet,mobile_app
F-YBWSY7R58HZN,bf69cea3d6896cc1,d16f77c65ebd0de3,Germany,DE,de-DE,2026-08-13T13:03:18+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-2HHZUUDC7Q0B,4204f8546c1ca529,cfeb47e481e1a9b2,United Kingdom,GB,en-GB,2026-08-12T15:40:55+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. I would recommend the store to friends and family.",tablet,customer_service
F-TF1P0UQ1I5IQ,b054aef0422b3e7b,98416a99abd66cc8,Germany,DE,de-DE,2026-08-13T00:27:42+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-UAP5T1XNYUPL,c606845b7aac90a5,396d35c3b18e08d3,United Kingdom,GB,en-GB,2026-08-12T20:34:03+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. The mobile app is my preferred way to order.,tablet,website
F-QC5NGKH7EZXZ,0816d5c1928d09c2,14a68841ffbd5d8b,United Kingdom,GB,en-GB,2026-08-13T00:33:23+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,customer_service
F-YHYN8ANU2AAZ,cc0a942118831cbd,41d22eb0350af241,France,FR,fr-FR,2026-08-12T23:17:38+00:00,checkout_flow,1,"Le processus de commande est trop long, j'ai failli abandonner.",mobile,customer_service
F-VIO2E4M6J4KK,d4cb070c692182ab,b46bbba7afd9b2b6,France,FR,fr-FR,2026-08-13T05:32:32+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. J'utilise surtout l'application mobile pour commander.",tablet,customer_service
F-OYX2PIVBLX9W,e6fceb7115a4c1b8,19531b880bc029ab,France,FR,fr-FR,2026-08-12T17:58:45+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,mobile_app
F-9THC7HUUWDAV,ad260aec31654ed8,674f1707d67b382c,United Kingdom,GB,en-GB,2026-08-12T19:26:53+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I would recommend the store to friends and family.",mobile,mobile_app
F-7VL8OUSAOM5N,fca8a62832947627,4f7dc94377837ff8,Germany,DE,de-DE,2026-08-12T22:05:18+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,customer_service
F-3W211S15EEXX,49f8a8cd195d1350,7ef404da7d1c3ab2,United Kingdom,GB,en-GB,2026-08-13T03:45:10+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-6U1A4S14JQGX,73423b1139c89f37,ef311810fc6d5c2b,United Kingdom,GB,en-GB,2026-08-12T20:34:56+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,customer_service
F-E0D4MBK5I62P,14074f1e6e3c7f81,95f95d65708b60a4,France,FR,fr-FR,2026-08-13T00:19:03+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",mobile,customer_service
F-ELDVPSNUVOQH,0ac274f6c678ca67,fc054d6d162c6877,Germany,DE,de-DE,2026-08-12T14:45:06+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,mobile,mobile_app
F-TGT9EK0LLW7C,b5d6fed36129ea6e,28fe13ebe5f04e1a,United Kingdom,GB,en-GB,2026-08-13T04:11:39+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,desktop,customer_service
F-9TSFV0UA8BXD,dd7f2d22cf7db669,7b5453c2e8f1677f,Germany,DE,de-DE,2026-08-13T02:08:29+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,mobile_app
F-JXBU62QF8Y7D,e58e6ac736961670,6c4de9a976c77c14,United Kingdom,GB,en-GB,2026-08-12T14:16:02+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,tablet,mobile_app
F-DY658V8C4T3M,51464e9e8f41d8db,aaf0413fd1284a56,United Kingdom,GB,en-GB,2026-08-13T06:16:31+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,mobile,website
F-WD4N53ORYRDO,b11e3b0cfa0cc94b,ace8370cac6a4358,Germany,DE,de-DE,2026-08-12T14:49:57+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",desktop,customer_service
F-TVL3BBU3XS83,9299f8786fbc667b,bbdc2854e7fef543,France,FR,fr-FR,2026-08-13T01:31:13+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",tablet,mobile_app
F-JNL9UG6DFGEE,11668e5817ecfc96,a79632c596bb31ec,United Kingdom,GB,en-GB,2026-08-12T20:48:01+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,website
F-V1SN29J6Z8EN,2b8e2af37c76b09e,aa4bb5d2741055bf,United Kingdom,GB,en-GB,2026-08-13T08:51:48+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,mobile_app
F-GMBU6FSSCV7K,c35b3b0aa2ec5dda,0d28eaa7b5f8c222,France,FR,fr-FR,2026-08-13T03:13:00+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. J'utilise surtout l'application mobile pour commander.",desktop,website
F-DONEUGXBTH4K,c0bd82dc50cb965d,9f5dadf01ae18ea9,France,FR,fr-FR,2026-08-12T13:56:01+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-0SLHT27YNDDD,1cab53320becfaac,24422698ae4563de,Germany,DE,de-DE,2026-08-12T21:08:27+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,customer_service
F-TWRV8JY9KKL8,85f96e4720a7de49,d52f86f637d85a9f,United Kingdom,GB,en-GB,2026-08-13T01:35:36+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off. The mobile app is my preferred way to order.,tablet,mobile_app
F-5Q3IR4I87VS1,2733dd41d35accc2,affd5a57d0388311,Germany,DE,de-DE,2026-08-12T17:13:29+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-CG0LXBE1GCJK,89e55f7280969037,b4d84029e2a62ab3,Germany,DE,de-DE,2026-08-13T08:42:24+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen.,mobile,customer_service
F-YQSLWWIU1UUZ,29cb85a5ae885b71,7fe26d992dfc0cdd,Germany,DE,de-DE,2026-08-13T00:14:16+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,website
F-I48DXU8VPDR4,fa81115d9194e586,216e4e3cf4d01519,United Kingdom,GB,en-GB,2026-08-12T17:35:29+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,mobile,website
F-Q29D8H26U5GR,2c61a62f8f4fa3fc,39dacb84adffd2d6,France,FR,fr-FR,2026-08-13T10:38:51+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-NQM34U05X49R,2e9b28c65aeff0e9,316a494c763045b4,United Kingdom,GB,en-GB,2026-08-13T06:30:21+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish. I use the site a few times a week on my phone.,tablet,customer_service
F-LNU3JRYO9QZ4,196d4236af94d885,97bf40fc6df392fe,France,FR,fr-FR,2026-08-13T02:49:07+00:00,page_load_speed,2,"Le chargement est vraiment lent, les images arrivent trop tard.",desktop,customer_service
F-QEU72WUZ3QKM,67a653ca3dbc49b8,0abee003f56312c5,United Kingdom,GB,en-GB,2026-08-13T12:50:15+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",tablet,website
F-PIBXU79WR7T9,259e2206d16b9bdc,5e71631a72c4b121,France,FR,fr-FR,2026-08-13T08:18:35+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. J'utilise surtout l'application mobile pour commander.,desktop,mobile_app
F-9OE9MTVC4XHM,5546a1fd22f78137,f639d84061e4567b,Germany,DE,de-DE,2026-08-13T02:59:59+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",mobile,customer_service
F-157EYR3LEWNG,a139c6c2d0cd796a,7d5cf94480f5575e,Germany,DE,de-DE,2026-08-13T12:33:42+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",desktop,mobile_app
F-7PW5WJGCYYDL,0928040dbb65d636,5004ae0d0978d364,Germany,DE,de-DE,2026-08-12T20:51:17+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,mobile_app
F-4UBQYOUITCYI,9d3792803a65af4b,25cae20f241d7f84,United Kingdom,GB,en-GB,2026-08-12T23:16:39+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. The mobile app is my preferred way to order.",desktop,website
F-FS2J3572CXS5,a5e3fdc62dc14483,9ed4ee9e732954d4,France,FR,fr-FR,2026-08-13T02:53:09+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-344WSUW9VWKQ,e9e190b1e060f539,367c9d3b2880c458,France,FR,fr-FR,2026-08-12T22:32:41+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,mobile_app
F-325PBA8WE4PH,2a13082474d8104c,0e3c10d718e9792b,United Kingdom,GB,en-GB,2026-08-12T21:05:37+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",tablet,customer_service
F-L4KBZ5UO0FPB,1deb09fde4a8e56e,b1cf4e6201752d7d,Germany,DE,de-DE,2026-08-12T19:44:31+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,mobile_app
F-YWU8C8S08BKK,4ee4a5bab91a0c6f,dac494560f0d0bc5,Germany,DE,de-DE,2026-08-13T04:18:26+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen. Das ist meine zweite Bestellung in diesem Monat.,tablet,customer_service
F-NZVYGOYJ09EP,bf0f7a07b96aed1f,b17c970fa723a1b4,Germany,DE,de-DE,2026-08-13T06:13:33+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,customer_service
F-2CJJOCHBHNG2,5ad9414cfbf2da69,fc2181ed0315ebdd,France,FR,fr-FR,2026-08-12T22:57:42+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je commande sur le site plusieurs fois par semaine.,mobile,customer_service
F-HJA4SUWOSAU2,a873b8b7616ca888,30e6bfe90edfedd9,France,FR,fr-FR,2026-08-12T22:47:23+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,tablet,customer_service
F-8LGHUVBSJ0RE,7ef1636377448480,e7f9a2d334dc8114,Germany,DE,de-DE,2026-08-13T00:07:58+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,website
F-EI7MI3T4GNSV,6814df31abfced26,07729079051b295e,France,FR,fr-FR,2026-08-12T15:46:14+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil. C'est ma deuxième commande ce mois-ci.,tablet,website
F-PTUZ9EU15LHE,bf44ab96b3276a61,adb143dc9dbd9fcd,Germany,DE,de-DE,2026-08-13T02:53:55+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-UQG0CKVVVVBA,570e22896e2f1103,0780147ab327eefc,United Kingdom,GB,en-GB,2026-08-12T23:35:18+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,desktop,mobile_app
F-APVMMJIBNK6O,19e41caa7772df45,457ca8f5784bc486,United Kingdom,GB,en-GB,2026-08-13T01:12:40+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",tablet,mobile_app
F-ZTANGUQHYC3C,41c19e90957a6a4a,6895c7694dcd4cb7,United Kingdom,GB,en-GB,2026-08-13T00:43:45+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. I would recommend the store to friends and family.",tablet,mobile_app
F-YZQAZAKOXTR5,89ec24934458ef1d,0404c79a2730c910,Germany,DE,de-DE,2026-08-13T07:38:18+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,mobile_app
F-87WO0V3NV560,0b8b2ebb3bcc5621,ba343cfa5c094142,France,FR,fr-FR,2026-08-12T23:21:16+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-5O8S8SON3NQK,8ca30cf6c5d26d0a,a0a257067978ec94,United Kingdom,GB,en-GB,2026-08-13T09:39:59+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. The mobile app is my preferred way to order.,desktop,website
F-HGHNSOTZ71LE,7a54dff39cff4253,286c9cf59d081523,United Kingdom,GB,en-GB,2026-08-13T00:23:36+00:00,product_recommendations,1,Suggested products were completely unrelated to what I bought. I would recommend the store to friends and family.,desktop,mobile_app
F-U78BOEGXQTRC,2cef87f883355ab3,43cb92c4187b247e,France,FR,fr-FR,2026-08-12T20:44:20+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",desktop,customer_service
F-PKIN6YNCO5ZD,c4d842e5d72b9769,0815eddaaa127bea,United Kingdom,GB,en-GB,2026-08-12T15:12:35+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,mobile,website
F-RIVP47SL7Y1T,698558e39a7e78cc,0ca9ed70648b5401,Germany,DE,de-DE,2026-08-12T13:47:29+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,customer_service
F-V0OGQEKSPQAW,9f2b916eb9d358e7,faffdcfdceace155,Germany,DE,de-DE,2026-08-13T05:27:25+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-B96Z4PBUOETY,3201f68c11cfa47e,42f9f1926b7ab26e,United Kingdom,GB,en-GB,2026-08-12T17:01:03+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,customer_service
F-VJ0TMO2BDOLS,aebaaf315a3e48db,1e39d70e185eeed5,France,FR,fr-FR,2026-08-13T08:47:07+00:00,page_load_speed,2,"Le chargement est vraiment lent, les images arrivent trop tard.",mobile,mobile_app
F-Y6DIJJBSK9RW,22b287d9de9574e7,fac0602035307b5d,Germany,DE,de-DE,2026-08-12T19:27:07+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",mobile,mobile_app
F-BJ55CKRPGQ4X,70462068d43e929f,d7b6d32ce0296098,United Kingdom,GB,en-GB,2026-08-12T19:12:43+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-BEH8UK7D9SJ3,7e809167bd4ce7c3,be857e4fa9a65e82,United Kingdom,GB,en-GB,2026-08-13T01:12:30+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",mobile,website
F-YKD7DCHQUAK1,4c7b3d9990158564,21eed4dfd48962c4,United Kingdom,GB,en-GB,2026-08-12T17:45:23+00:00,product_recommendations,2,"Recommendations feel generic and irrelevant, I ignored them all.",mobile,website
F-NRP2W61S3SUX,447be018af3a5d7c,0371b12ba78d71d5,Germany,DE,de-DE,2026-08-12T21:40:19+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,website
F-URZMBF6PK6AT,3cbd0aa4d1b4645f,004c36d0ddb94738,United Kingdom,GB,en-GB,2026-08-13T07:08:36+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. The mobile app is my preferred way to order.,mobile,website
F-OYKFKPT8GRK8,ba35eae96302386f,1cc79a89440dbb06,United Kingdom,GB,en-GB,2026-08-13T07:54:44+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-SV734SR2D8PU,baf4e1ffd1923659,c502f4a111bf1678,Germany,DE,de-DE,2026-08-12T18:38:09+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-UVPW1ANSUW3B,d9cd547a2c7b6e2d,b223b0b6ee3ef453,France,FR,fr-FR,2026-08-13T08:45:18+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-SS84RF4AFQLF,a036f8b7b9233f03,f4404c874e45bb63,Germany,DE,de-DE,2026-08-12T17:22:42+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",desktop,website
F-DB6TBFYZ3K4R,9bb8ebe4b6a54800,88283b2b17760db2,France,FR,fr-FR,2026-08-12T14:37:48+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-DVRF8DW4N4QH,dd5149483acbacf1,d95bf39aafe51a5e,United Kingdom,GB,en-GB,2026-08-12T17:58:47+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text.",tablet,customer_service
F-EB0I83SZNT0D,d49b7b7779c8e665,26bc96531ffd88fc,Germany,DE,de-DE,2026-08-13T10:22:24+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,desktop,customer_service
F-TV1J5WEAHVTN,e49e8b5dcafc84a0,03413a871a591f02,United Kingdom,GB,en-GB,2026-08-12T17:17:00+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,website
F-5ISGX14UPD4K,55aaa498b52f477f,3be3ec284e19f9a8,Germany,DE,de-DE,2026-08-13T05:33:39+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,customer_service
F-O2IVN231DP6C,4b373c4201dc67e9,cce39021e54359d9,France,FR,fr-FR,2026-08-13T07:56:01+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,tablet,website
F-ZV0T1UE3BMT4,eaf280df7920b5fe,45262e0542b230f6,France,FR,fr-FR,2026-08-12T18:05:55+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-WUSOCV2BYNRS,e87604c882a330ff,38affd1e97dd72d3,France,FR,fr-FR,2026-08-12T19:09:15+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,website
F-M66XQUYAUFJV,7099657aef93a48b,60a3abbb9c4c3e68,Germany,DE,de-DE,2026-08-12T20:22:48+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,customer_service
F-S1UGLPHD8BMV,84f414d5cf227124,1ef9d97a0dc08fac,United Kingdom,GB,en-GB,2026-08-13T03:38:52+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",mobile,customer_service
F-2QMF9U80OF9N,b473db1e029e5914,d2f941ca8542db36,United Kingdom,GB,en-GB,2026-08-13T05:44:27+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. The mobile app is my preferred way to order.",desktop,mobile_app
F-TKDC1OA17RNL,c9bb505eef34ac56,b05339657c35197f,Germany,DE,de-DE,2026-08-13T10:05:27+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,customer_service
F-0ICV80LFU40V,be3443047cf92a61,07f520b3bf002da2,United Kingdom,GB,en-GB,2026-08-13T12:18:15+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,mobile_app
F-4BA3KMK1J29D,16507fe0dc90b448,116d0ae762fc5ba1,Germany,DE,de-DE,2026-08-12T23:19:12+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-WQWFCZDW9GIL,07fd4b341b9d2c0e,94751c784af81bfd,Germany,DE,de-DE,2026-08-13T04:48:20+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,mobile_app
F-PKZOGIBFL12D,d499a4a0a0ca4a9b,95b468b1a63b644b,United Kingdom,GB,en-GB,2026-08-13T03:28:31+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",desktop,website
F-ABEJDKB2QZ5G,099a8e1b2445a77b,35f9d937c35651e1,United Kingdom,GB,en-GB,2026-08-12T21:34:50+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-HEODDWK0H3GT,974ec7152a9666ee,1a59908029f737b2,Germany,DE,de-DE,2026-08-13T12:51:16+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",tablet,customer_service
F-R1HS4JOO1ZSE,1aeb9909939cebe4,d13948bab5e01fd2,United Kingdom,GB,en-GB,2026-08-13T00:31:34+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. I mainly shop during the weekend sales.",desktop,customer_service
F-AD4PKXZDUPC1,87849874f2b53e75,83f76c1245b407ca,France,FR,fr-FR,2026-08-12T19:03:19+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-F65YOMM9Q439,a5725748251746b7,7219fbdfbdd01e32,Germany,DE,de-DE,2026-08-13T05:15:27+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,tablet,mobile_app
F-L99YWL1Y4XJV,cc11c569e738488b,dee553d45743b755,France,FR,fr-FR,2026-08-12T16:19:28+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,tablet,customer_service
F-NV3GU9EELEUN,339973e8f8ef6f3b,67f2bfb6e44289e3,United Kingdom,GB,en-GB,2026-08-13T07:06:18+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,customer_service
F-4O5EWGJ43EBS,0235e2bb365ba484,de50fb170a4d75dc,France,FR,fr-FR,2026-08-13T09:53:25+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-6O3N9N5UNLKM,2f06510a4a04ef27,a20c32cdc9a1931f,United Kingdom,GB,en-GB,2026-08-13T08:57:25+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. The mobile app is my preferred way to order.,mobile,mobile_app
F-D60VZQXSDRB5,9a67758d6f1eb047,6843167a7da22b8c,United Kingdom,GB,en-GB,2026-08-13T08:12:12+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",mobile,mobile_app
F-R1DNGEUGELM7,fab096d48c341fdb,1df89eea25e8b59e,United Kingdom,GB,en-GB,2026-08-12T17:06:53+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. This is the second order I have placed this month.,mobile,website
F-C4P5WFXJPQSL,01c1f65e1dc6c847,8a63cc90c1cd7345,United Kingdom,GB,en-GB,2026-08-13T07:56:17+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",mobile,customer_service
F-GJ3FEYRWIDQZ,59fe5525ae758da9,4ba056718740009a,United Kingdom,GB,en-GB,2026-08-12T19:02:39+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,website
F-V8T8ACHTBK6X,0ea4f0ad5bdbdd00,0f30b0bfc74d3d3e,United Kingdom,GB,en-GB,2026-08-12T14:20:12+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,tablet,mobile_app
F-W0GMUNDRRVM1,800ef54a4afa4f3a,d3c53363e6665b65,United Kingdom,GB,en-GB,2026-08-12T17:27:38+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",tablet,customer_service
F-X7GFSKXEGSOY,e4b95c7bd5e00fc8,3371ea528ef794b2,Germany,DE,de-DE,2026-08-12T22:46:42+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-M146V4ZTIN57,3ad7b16b56b7193e,74dad23e51bc983e,France,FR,fr-FR,2026-08-12T15:29:01+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. C'est ma deuxième commande ce mois-ci.,desktop,mobile_app
F-OZO7JYTFV9KK,633b1e94928a0450,83473fae7fbaa81d,United Kingdom,GB,en-GB,2026-08-12T21:54:08+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",tablet,customer_service
F-YUSI8JB37VY6,c5ca8f4df907d0a3,4a55b3251fbf9034,France,FR,fr-FR,2026-08-12T19:31:28+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",mobile,website
F-7F5MTQZV6H8M,157c76f90ce0e8a6,9c75f1a13c76db5e,France,FR,fr-FR,2026-08-12T14:07:10+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,website
F-G15GR2B72241,dfc617d7fe8c7833,a4c7f97494a742f2,Germany,DE,de-DE,2026-08-12T14:20:30+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,customer_service
F-OEKGQYB9SEE8,d5ec1a34c3f215c2,7a51d4f8cbd29832,France,FR,fr-FR,2026-08-13T06:11:39+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",mobile,website
F-FLF0RFW918TK,5b646debfab8007e,d95a20fcbb9184c6,United Kingdom,GB,en-GB,2026-08-13T06:49:55+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. I would recommend the store to friends and family.",mobile,mobile_app
F-MNCNX5TS3DJ6,984da239afb0e5b1,227c24df01ae024e,Germany,DE,de-DE,2026-08-13T02:05:19+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,website
F-WXYTFGUFHPIN,8f00e3ea3c976239,3f988244a9243c03,Germany,DE,de-DE,2026-08-13T06:56:49+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,website
F-JBRNXAXTU1EQ,90e9b231beb34235,e72527c96ee9a7f5,Germany,DE,de-DE,2026-08-13T01:19:27+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-DU2GUZ6TJNZ1,a50a3c3a27f7c9f0,15bf84c50686ea7c,Germany,DE,de-DE,2026-08-13T08:00:47+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,website
F-BS5WT8ZC5TO0,afc49782c1979462,24faf7ca5f8a7044,Germany,DE,de-DE,2026-08-13T11:05:08+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-DGWEF7R94N0P,4d8f522284663831,84caa4365cefff64,France,FR,fr-FR,2026-08-12T20:34:18+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,mobile_app
F-N98PJ3HTOSJU,c2a12fa4c2763c12,2de166709c2c2d6b,Germany,DE,de-DE,2026-08-13T05:04:09+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",desktop,website
F-PXBY1VORFBZW,5b2ae9814994a168,3e4afe4d29d1b84c,Germany,DE,de-DE,2026-08-13T01:16:42+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,mobile_app
F-4JIG2B5OA6UX,556f1d8d78f3f7a9,8dcf31069c08cf74,France,FR,fr-FR,2026-08-13T07:19:30+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois.,desktop,mobile_app
F-2KFS52TVWEMZ,e44112e6a4b2b60b,eba38c758e64d8b5,Germany,DE,de-DE,2026-08-12T16:21:59+00:00,checkout_flow,1,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",tablet,customer_service
F-3MCYVEX4BWEJ,d5944fa14ce6b643,b3f403192135bfb1,United Kingdom,GB,en-GB,2026-08-12T19:42:35+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock. The mobile app is my preferred way to order.",mobile,mobile_app
F-R6DSLJMUOK43,0c9b49f5c62bc3e5,fe25326aebc4ef7e,France,FR,fr-FR,2026-08-12T19:31:27+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-2B1LGZUVCTUH,7ef216be90c03ed8,80d305531dfb5ac2,United Kingdom,GB,en-GB,2026-08-12T18:24:47+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,tablet,mobile_app
F-RF3JVA1CFI8I,aff1ead147b59524,17a1c6a2b6a5f53d,United Kingdom,GB,en-GB,2026-08-13T10:43:38+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,tablet,website
F-E7RKDENCQ4SG,0f05a229a5839d29,ad02ab1414714297,Germany,DE,de-DE,2026-08-13T00:12:59+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,tablet,mobile_app
F-NRM6JYFF7L9B,b5c8a6cde84de70b,ab6c0929bc9ff503,United Kingdom,GB,en-GB,2026-08-12T18:12:54+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,tablet,customer_service
F-QV85N566KEHN,977cb6eeab2f055e,3e7c741dfc9d05d3,France,FR,fr-FR,2026-08-12T22:56:19+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",mobile,customer_service
F-YGG747OVIUK4,43a7ce48a6ccd574,6466849972b3f84c,Germany,DE,de-DE,2026-08-12T23:26:49+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,website
F-GCV253HK1UFM,3cd9692768a4edf0,023e0ed014c39b45,Germany,DE,de-DE,2026-08-13T11:55:10+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Das ist meine zweite Bestellung in diesem Monat.,desktop,mobile_app
F-S1LUTE1XCAY0,97deb5e848780e52,f0c224114ba9c80b,United Kingdom,GB,en-GB,2026-08-12T15:27:06+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,tablet,customer_service
F-GFEHILP5USK5,a5dd9c90d60ea8dd,b824bd90f2678aa6,France,FR,fr-FR,2026-08-12T15:01:27+00:00,search_relevance,3,"La recherche est correcte, sans plus.",desktop,customer_service
F-V7H0I9MPI8TS,8c0e3053518f313d,9f80090bb9d324a0,France,FR,fr-FR,2026-08-13T05:08:12+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,website
F-GLJ57HO6IPI7,c09df7a96037a07b,795114f5a32cc1a5,United Kingdom,GB,en-GB,2026-08-12T20:41:10+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all. This is the second order I have placed this month.,mobile,mobile_app
F-4DP2R2FZSI8I,c15646d058a8c289,0eaffc1d26dcc5a6,United Kingdom,GB,en-GB,2026-08-13T06:38:24+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,desktop,mobile_app
F-CNX07DQUZDZB,4409fa81d6387348,bba9b51fadb7182d,France,FR,fr-FR,2026-08-12T22:13:04+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,customer_service
F-5FE3IP1XGY7L,e4f0ef94f7a10100,f748394d23755b61,United Kingdom,GB,en-GB,2026-08-13T09:59:30+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off. The mobile app is my preferred way to order.,tablet,website
F-G669JQNZ1PJK,008ff7bed2718c5d,0d7167fc19e7ae95,France,FR,fr-FR,2026-08-12T20:13:05+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,mobile,website
F-WO7IXUXON2Y3,e1f0f7d6da940ac9,1c2077251b7f6443,United Kingdom,GB,en-GB,2026-08-13T06:30:36+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time. I would recommend the store to friends and family.",tablet,website
F-EWUEVD47UWH5,1205285242461b1a,90209d914a77209d,United Kingdom,GB,en-GB,2026-08-13T06:42:31+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",mobile,customer_service
F-QNAL0YEP6L2V,f48a00614a38b9d6,b013e382d77e02b9,Germany,DE,de-DE,2026-08-13T01:32:36+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,website
F-S9J97SE3KJQU,b9fe3962d686a9fa,a3f99191b8568c2a,France,FR,fr-FR,2026-08-13T05:54:00+00:00,product_recommendations,1,Les recommandations sont toujours les mêmes articles déjà consultés.,tablet,customer_service
F-K5FDD5D957FF,9e0347f0c4fbdc4e,c1dc1d8030735058,United Kingdom,GB,en-GB,2026-08-12T22:21:18+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,mobile,customer_service
F-S6HDODAYPHU8,710a9e2342e0e8ce,5be1d71f9babc9de,Germany,DE,de-DE,2026-08-12T17:19:58+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,mobile,mobile_app
F-4GSLD3HEL5CY,ca8e5fbb2575862f,9626a35defde9781,France,FR,fr-FR,2026-08-13T12:32:12+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,website
F-6GZCSNQAY6IV,d12824ed319cd1e3,8f736728dd488c4c,France,FR,fr-FR,2026-08-13T06:11:19+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,customer_service
F-8FA2TS6A804F,9a4613c31db2d7e7,6429d4a04a3b1d25,France,FR,fr-FR,2026-08-13T11:20:57+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. Je commande sur le site plusieurs fois par semaine.,mobile,customer_service
F-BNDFKZIXXNA4,7cd998387ba14a93,72518bd07cbbecfe,France,FR,fr-FR,2026-08-12T16:11:28+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,customer_service
F-5FAANPSZ955T,392a04fae9f17c8a,eb2c0b81dbbed017,Germany,DE,de-DE,2026-08-12T22:49:58+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,website
F-VHBAUX43UDW2,dfabd20ad69c5977,daac4c886a87ca24,Germany,DE,de-DE,2026-08-13T10:30:33+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",mobile,website
F-1HZ4Z1XYNEI6,8a32aed3e4d56ba2,151366d0a646f459,Germany,DE,de-DE,2026-08-12T20:29:21+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-OZSK0MSPBYP0,509e2f7a8ef25864,9b932ceda6689389,Germany,DE,de-DE,2026-08-12T20:59:52+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,mobile_app
F-LNIEBCLHEADL,9e7a58fdce0dd30e,4a9405bc50136d98,France,FR,fr-FR,2026-08-13T09:34:29+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",desktop,website
F-I6B03B09HEEB,765da4fbf4f203fb,a577cbcd1aa53d8e,France,FR,fr-FR,2026-08-13T07:23:31+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,website
F-F2IV75NT3A7X,dfd5ad5c7d16d14f,104d04987f7fe621,France,FR,fr-FR,2026-08-13T11:21:22+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,website
F-I20FA4AMV1PB,73464db2b9c025a8,d8909a180b9e228b,France,FR,fr-FR,2026-08-13T07:23:30+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-QKKAOB5D7OM6,6ed73341e89537ba,8e98658ae7948a61,France,FR,fr-FR,2026-08-12T16:55:38+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,mobile,website
F-17JDWRKLYFYY,410b11ba5b6df52b,8a9d69e1e012a09b,United Kingdom,GB,en-GB,2026-08-13T09:16:28+00:00,checkout_flow,2,The checkout flow is too long and I almost abandoned the order.,tablet,customer_service
F-OCVO4D47Z1AW,c2b930d216a80b51,0d94e01d66af67c4,Germany,DE,de-DE,2026-08-12T16:13:46+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",mobile,customer_service
F-F3591O8XRRBX,e2c63f1e2ec60021,0aeb8ab6f38f0082,United Kingdom,GB,en-GB,2026-08-13T03:34:13+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I would recommend the store to friends and family.",desktop,mobile_app
F-UGQ0IY4RGUMY,5d3b89562494193d,be0fdbfd0fb36c8a,Germany,DE,de-DE,2026-08-13T07:25:57+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-G4ZQ26ZQMYX1,d46ac44af074a8bc,5074350c5e6c7b6c,Germany,DE,de-DE,2026-08-13T09:03:53+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",desktop,customer_service
F-44CI0C6OGHKL,4775d64ce7ff83b3,9263ed36117224f0,France,FR,fr-FR,2026-08-12T23:34:26+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,website
F-WBYFLRMPEQVB,2806979147acf153,298bff9b7f62d408,France,FR,fr-FR,2026-08-12T18:40:07+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,mobile_app
F-903Z854Y5CAE,68f652635a2e3bb2,b8caa5b3503885a7,United Kingdom,GB,en-GB,2026-08-12T19:56:31+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. I mainly shop during the weekend sales.,tablet,customer_service
F-ZDEHD4P3EPCJ,6ac62c1ff1547966,7b9fb483bf75364b,Germany,DE,de-DE,2026-08-13T09:58:57+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-HZDFVAA9QOZ7,53abfcef90d142c1,37245f530cceace8,France,FR,fr-FR,2026-08-13T08:26:17+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,desktop,website
F-5C7FYTVATYGR,be44c51e0268f25e,c60b7b8f84216b71,United Kingdom,GB,en-GB,2026-08-13T07:49:58+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times.,desktop,website
F-BVL4ZGJWIIQL,9ac260114f8d55fa,fc673a2e0418fa90,France,FR,fr-FR,2026-08-13T10:02:30+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",mobile,mobile_app
F-YK3V61HOTCS5,646ead179414f609,afa11620d1e6c8f9,United Kingdom,GB,en-GB,2026-08-12T16:22:34+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,mobile_app
F-ISH55WMW65PA,2f623c4c868cb504,595deb187064288e,United Kingdom,GB,en-GB,2026-08-13T11:32:23+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-ALBVZSEN9RRE,8787277eabdb1180,3ebcdd59b5b28d2f,United Kingdom,GB,en-GB,2026-08-13T09:43:16+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. This is the second order I have placed this month.,desktop,customer_service
F-USX1FP1O9REL,89a11bba01842744,be9f174dabe28e24,United Kingdom,GB,en-GB,2026-08-13T05:46:38+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. The mobile app is my preferred way to order.",mobile,mobile_app
F-DN7KHEHKX31U,acb7ac2e49d65ccf,fec23707968d78fe,France,FR,fr-FR,2026-08-13T08:45:58+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",mobile,customer_service
F-N71XP4RLC7MO,5714fd66c3eb9dd5,d3751fc25c4bfc26,United Kingdom,GB,en-GB,2026-08-13T13:31:35+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,mobile_app
F-5L2FWIHN13K6,84e89012975e955b,8fa87b1241eb46c3,Germany,DE,de-DE,2026-08-13T01:07:07+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,mobile_app
F-1GXXZYK1I7DI,cfdba13447da6790,0f03708d651ef85b,United Kingdom,GB,en-GB,2026-08-13T11:51:30+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,tablet,website
F-7C2BFJJKLMXX,c6a965565a760738,f11b1cc5bf879f14,France,FR,fr-FR,2026-08-12T13:59:10+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-ODID70U1I1HI,e8f51482942e136d,ba13bb4afc76b00f,France,FR,fr-FR,2026-08-13T08:50:35+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-81WIJ34PT0GF,58c259f15b8d1ea1,b3c328d7c52de92e,Germany,DE,de-DE,2026-08-12T15:04:21+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,mobile_app
F-183JF43BKYI8,78b5c28fde7689c4,c7976ee351438c94,France,FR,fr-FR,2026-08-12T21:35:51+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-YKH14UI1T8R7,09263480353ab1b3,139cd2b80ab5a5b4,France,FR,fr-FR,2026-08-12T14:31:54+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,mobile_app
F-DQM2RFRFJHV6,38c395e6816bb65d,509d1a911ddcef3e,France,FR,fr-FR,2026-08-13T02:13:22+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",desktop,mobile_app
F-39U9CTZ3K4AH,23cb0ac4fbec58c0,dbb9ad4f34f01d9e,France,FR,fr-FR,2026-08-13T05:51:04+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",tablet,customer_service
F-OY7LLFZD8LJR,0363339d08566d77,18849c7ba3fd9a36,United Kingdom,GB,en-GB,2026-08-13T11:36:47+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,tablet,mobile_app
F-R2VAM81NU9GK,5806493cf6485ce2,9710d42c972b2399,United Kingdom,GB,en-GB,2026-08-13T05:27:36+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,mobile,website
F-WDJY0DQ9X36W,657c551c7ea6b941,3626c7e6e8a24080,France,FR,fr-FR,2026-08-13T04:34:38+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",mobile,customer_service
F-6VC9FB443UGC,287618966a531306,88671e5521c91ac5,France,FR,fr-FR,2026-08-13T06:38:40+00:00,checkout_flow,1,"Erreurs de paiement sans message clair, mauvaise expérience. Je fais mes achats surtout pendant les ventes du week-end.",desktop,customer_service
F-8U9XA8I78ERQ,0756ab22b7391775,b6c4e794777e3189,United Kingdom,GB,en-GB,2026-08-13T12:49:49+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,mobile,mobile_app
F-N4D1SPQ9JZ8Y,193ff17230be9eb3,0c757837a78eeb04,France,FR,fr-FR,2026-08-13T05:17:49+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés. J'utilise surtout l'application mobile pour commander.,desktop,mobile_app
F-PKAGDGF9ZBG8,4951fefd44744d93,d513e83792de1111,France,FR,fr-FR,2026-08-12T18:11:30+00:00,search_relevance,3,"La recherche est correcte, sans plus.",tablet,mobile_app
F-9BH1P0X91UUD,bbabd28d54b321c2,fa5dc49f0eee32c6,Germany,DE,de-DE,2026-08-12T17:07:49+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,mobile_app
F-7Y1GYJ4CXMA3,a3f716d1c562db85,4efb3ca0f63d97a4,Germany,DE,de-DE,2026-08-12T14:29:57+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant.,mobile,website
F-ODXSWZUCJ2X8,9fa39d5571831070,d083dffaa1596f1d,Germany,DE,de-DE,2026-08-13T00:14:01+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,website
F-DXJJDUB4IUOX,4b47b839b8067527,08b6b9252c04b8c1,France,FR,fr-FR,2026-08-13T00:15:37+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-HGW8HR2X5AAJ,7f2ee10280cbd704,fa85b01c4d5b9604,France,FR,fr-FR,2026-08-13T12:14:02+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,desktop,customer_service
F-LC6DYCJP88WN,1bae904789ec4e0b,0ff03fe80f8bf41f,United Kingdom,GB,en-GB,2026-08-13T03:12:10+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,website
F-G6NGBLVWZKWG,e517eac5b6fc9744,6a68f1777b0b2bcd,United Kingdom,GB,en-GB,2026-08-13T12:35:49+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",mobile,mobile_app
F-SI6FWF8VUBJZ,9d2753e80679361f,ad286f50773bc88d,Germany,DE,de-DE,2026-08-12T17:44:03+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich bestelle am liebsten über die Mobile-App.",mobile,customer_service
F-XRJ836IY8XE0,99f28ad533d2da1d,e535eae700a212cd,Germany,DE,de-DE,2026-08-12T20:51:27+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",mobile,customer_service
F-7S0RT1XG1M6I,c233ae7936c780c4,980f2173f9c997ac,Germany,DE,de-DE,2026-08-12T15:33:47+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,website
F-PWEJWJNHF5XW,3d47fe7a962d826a,963073e360a18084,United Kingdom,GB,en-GB,2026-08-12T19:46:03+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. I use the site a few times a week on my phone.",mobile,customer_service
F-AZC4GCCVROAH,d6844100e88c8d93,a99eda7d94c3e35b,Germany,DE,de-DE,2026-08-13T00:11:52+00:00,delivery_experience,2,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",tablet,website
F-TYTL1HS82Z36,27dd5965434aa39f,2084fd9a03113ba2,United Kingdom,GB,en-GB,2026-08-12T15:00:38+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",tablet,website
F-9X8ZRN5G8O58,8bd093e2adc2df1d,7aa0fc73f1febc50,United Kingdom,GB,en-GB,2026-08-12T20:20:45+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience. This is the second order I have placed this month.",mobile,mobile_app
F-O5V58TWRCYMG,a3ac407141fbc094,7129f34c31d68cc6,Germany,DE,de-DE,2026-08-12T21:43:59+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,website
F-564B702BUB0Z,01213816636c2f9d,a9f299586ea01d9e,France,FR,fr-FR,2026-08-13T08:33:23+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-S354DGTZ6KTA,a64e404b1b97e2ad,80e9cbd96eb30344,Germany,DE,de-DE,2026-08-13T11:05:50+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes.",desktop,mobile_app
F-Z7VAM93HWHSC,7654f78081431216,459e38cf7a911468,France,FR,fr-FR,2026-08-12T15:54:13+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-G5E7A43LJY0E,f36157e6d404a78e,16a7b1c26c4fd0d1,Germany,DE,de-DE,2026-08-12T19:17:26+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-YVFQS8FP58DO,727f45e4e71a4ae0,b2a87bee7e8b56cd,France,FR,fr-FR,2026-08-12T15:03:26+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,customer_service
F-6P2DKMU77442,3897490f3f8777d5,1e4acbb3bebf596f,France,FR,fr-FR,2026-08-12T15:31:50+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider. Je recommande volontiers cette boutique à mes proches.",desktop,mobile_app
F-JZJF5YSYJK2N,ddcd7cc571373c7c,d06a817431a386f4,Germany,DE,de-DE,2026-08-13T02:44:19+00:00,delivery_experience,1,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-DW11EXPLKH4L,c6c0a001b41d117f,57637adcd99ff837,France,FR,fr-FR,2026-08-13T12:06:51+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,mobile,mobile_app
F-OVIRMLPQVFB0,425254361f9c68a1,bc9ec76957448de9,Germany,DE,de-DE,2026-08-13T13:07:55+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,website
F-6646IT1ZMZXT,ab1f84d731374e43,44ee5b18af9690d4,United Kingdom,GB,en-GB,2026-08-12T20:43:20+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-6N9AW0ZH5EVE,a73a5e06784f9926,fc38fed0a90fe7c1,France,FR,fr-FR,2026-08-12T22:23:27+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-8WOWBP4WRD4T,bbc30e5c0ed7750b,238cc31a00011755,France,FR,fr-FR,2026-08-13T10:29:54+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-30NP7ZCLSYP5,2174709543901001,0103a0eb54a7456a,United Kingdom,GB,en-GB,2026-08-12T20:14:53+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. I would recommend the store to friends and family.,desktop,customer_service
F-1UOSPJ0RI658,fabb1dac19846ede,c8c5849323a8b4c6,France,FR,fr-FR,2026-08-13T04:12:19+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-4T728GMV0VCT,e472cdba60e76d01,8effa5d60a36054e,United Kingdom,GB,en-GB,2026-08-13T01:49:30+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",desktop,website
F-SU64AJKT2HP9,486fc0f80bf3cac2,23a1d3be9b15ff1c,France,FR,fr-FR,2026-08-13T00:09:45+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,mobile_app
F-I9S2UWP0Q3J5,1e6e36f6de203171,5075eec5a94216c9,Germany,DE,de-DE,2026-08-12T15:47:35+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,mobile_app
F-0SEP4EMP0RWA,e0f58d898b96ab9c,94b824d6d1e22170,Germany,DE,de-DE,2026-08-13T02:40:02+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",desktop,customer_service
F-2CPYIWGRGIE3,c87b9f134d53f7ba,fd5ad2a55397b632,Germany,DE,de-DE,2026-08-12T21:28:57+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,mobile_app
F-FAETWQA0N3GX,a4bc001fec0e9bf6,faa475486f89bf28,Germany,DE,de-DE,2026-08-12T18:32:58+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-36B1AKMCLPER,81a37e03c1ed51a6,6fdb9cf4194c76fb,Germany,DE,de-DE,2026-08-13T05:22:11+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,mobile_app
F-XQLK9JV10QNH,8d5de363904c9d83,d5f6492191e8d31a,France,FR,fr-FR,2026-08-13T06:21:02+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-ZUZVHBB4Y0GW,c3f785392bb9eca1,817fb13f21cd1b3c,Germany,DE,de-DE,2026-08-13T09:44:58+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,mobile_app
F-4LG2WMUM6OIB,0eeca6655c3d3445,3b48981791dddda7,Germany,DE,de-DE,2026-08-13T00:58:07+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-ASR9PXS7H86W,4fe5a0b0a21f926e,3397650eed38720e,France,FR,fr-FR,2026-08-12T14:08:41+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-NXQLNXF5TPGX,68e67331a1f14424,982186ec549b16ec,United Kingdom,GB,en-GB,2026-08-13T13:03:05+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,mobile_app
F-K841K88OP4V0,419ce6d7daa838f5,b9b251d5ba81c25c,France,FR,fr-FR,2026-08-13T11:42:56+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-ORO3629CAP2O,209aea0728836ee2,62c69fc441376247,France,FR,fr-FR,2026-08-12T14:16:21+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-CYCEET4ICGYY,4ac87706bdea4baf,8c8214c337a4fd7e,United Kingdom,GB,en-GB,2026-08-12T14:55:55+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",tablet,customer_service
F-11M7AXXA9OFK,d7bb794b34112f93,c8803fd555b98aaa,Germany,DE,de-DE,2026-08-13T06:45:54+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",tablet,customer_service
F-29DZ49JKUK4S,53ff364257e3cf2d,c36be7ba1ddfa425,France,FR,fr-FR,2026-08-13T12:15:08+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. Je fais mes achats surtout pendant les ventes du week-end.,desktop,website
F-XNX6KU97MBH7,0133e1ac913e2778,3be917072694d94e,France,FR,fr-FR,2026-08-13T01:41:46+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",tablet,customer_service
F-2BA27YOFYAPT,9eb9d791a64f0ddd,2f7ed731f6c8ada5,United Kingdom,GB,en-GB,2026-08-13T10:33:06+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",tablet,mobile_app
F-YPEFI13H36UD,72d82fad64d36d40,185197a5ad4f51c3,France,FR,fr-FR,2026-08-13T01:36:49+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,website
F-E3Q0THN3QXPX,6e33af25e986374e,cbe7477e57df42c9,France,FR,fr-FR,2026-08-12T17:51:21+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-CUYO3ARCQDVV,98e167a89d424708,a1aee424fabe6642,Germany,DE,de-DE,2026-08-12T21:27:33+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,mobile_app
F-U1WGIDRKPN50,d44a8d1d792a524f,bf4d814957dcfad7,Germany,DE,de-DE,2026-08-12T21:00:51+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-II95OLGRWBXV,652eca8c502f2794,464706fe18639f19,United Kingdom,GB,en-GB,2026-08-12T19:17:00+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,mobile_app
F-0EV769X6PUON,9f933a13b710bc69,45c1d74f2f838a5d,France,FR,fr-FR,2026-08-13T04:08:43+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois. Je recommande volontiers cette boutique à mes proches.,desktop,mobile_app
F-TKPNCPT5M21Y,c728a16464267a8b,7e725dd0df5dfcfc,United Kingdom,GB,en-GB,2026-08-13T03:32:32+00:00,product_recommendations,1,"Recommendations feel generic and irrelevant, I ignored them all.",mobile,mobile_app
F-7EMCXSN5ZKMC,b7b67c96c09328d6,3b90768dc8dc6c41,Germany,DE,de-DE,2026-08-13T11:58:13+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,website
F-W1RSYLE80I5G,d75e82c5dd978cc6,19ab97ae41d98fea,United Kingdom,GB,en-GB,2026-08-13T13:28:19+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating. I use the site a few times a week on my phone.",desktop,customer_service
F-ZGQ3DN4NJITF,fad0afc3d82087e0,118c2869e354aeae,United Kingdom,GB,en-GB,2026-08-12T21:26:05+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. This is the second order I have placed this month.,mobile,mobile_app
F-4A408ML9Z37U,a436571596e8cf20,3495d2ac9c23a2b4,Germany,DE,de-DE,2026-08-12T15:22:04+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,desktop,mobile_app
F-XJ73LGU53FH2,bb775389f27bf040,b0bf6439ea58ea59,United Kingdom,GB,en-GB,2026-08-12T14:21:22+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. The mobile app is my preferred way to order.",desktop,website
F-2TZZOQB28DAO,c01afd6a816f5277,b6261fa1861bc222,France,FR,fr-FR,2026-08-13T06:54:40+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,tablet,customer_service
F-4HC6KL7WR0C5,50240b49aea61608,5ceb32da2f680029,France,FR,fr-FR,2026-08-13T08:25:46+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",desktop,customer_service
F-W6Y70W2SIGHV,d1f87c0b0eff8574,eda84f4ceebe1df8,Germany,DE,de-DE,2026-08-12T23:13:50+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,website
F-6N2W2PDRPEZK,fb4fc746bb15bc2d,547495ac3d2c9f45,France,FR,fr-FR,2026-08-13T04:21:58+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-Q7D2V4YOSDA7,9aaefaefcb76f613,375711c39ec0377d,France,FR,fr-FR,2026-08-12T17:52:42+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,website
F-J3L8D3WKE0EN,5f8ab569831519d5,4f5de1445c2a2c05,Germany,DE,de-DE,2026-08-12T15:22:59+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-3JXMZFEJ6DMJ,ea3b6d1715db7179,ce14f558fd7bd022,France,FR,fr-FR,2026-08-13T03:35:04+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,mobile,website
F-WF7D1U3EZFT8,a901e264d5f248ef,b4121236c960d4a9,Germany,DE,de-DE,2026-08-12T23:46:07+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-NWGX8G9FVNJ1,e403a9efaea60a9f,e85f174397fa9ba5,United Kingdom,GB,en-GB,2026-08-13T12:04:19+00:00,product_recommendations,1,"Recommendations feel generic and irrelevant, I ignored them all. I use the site a few times a week on my phone.",tablet,mobile_app
F-2HF8ZAK4BQ35,ffdbc6f714b4c3f7,43cc16f0582010bc,United Kingdom,GB,en-GB,2026-08-12T19:44:03+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,mobile_app
F-D4WDCCKEDZLT,f67163531fb10874,46758add1b7ffbf9,France,FR,fr-FR,2026-08-13T13:40:42+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-HPV1QMVZ83BW,9540873f82e602dd,ac33a4b91c0be5ce,Germany,DE,de-DE,2026-08-13T05:43:18+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",mobile,mobile_app
F-ABSD7DFA6PF6,852a88a5d8b6e008,23982e86c0a09158,France,FR,fr-FR,2026-08-13T02:25:05+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. J'utilise surtout l'application mobile pour commander.,mobile,mobile_app
F-RQR2MMBEQNLQ,490a75ef0953c82c,230905dddff3e847,United Kingdom,GB,en-GB,2026-08-13T05:09:46+00:00,checkout_flow,1,The checkout flow is too long and I almost abandoned the order.,desktop,mobile_app
F-67RNEQP3UE0X,9f4d5efab6a4cc65,f11ba8f43de342db,Germany,DE,de-DE,2026-08-12T20:33:42+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",tablet,website
F-VYD18E2OE525,239fdea86ec11ef8,47abf7bb728fe3e1,United Kingdom,GB,en-GB,2026-08-13T13:37:29+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times.,tablet,mobile_app
F-8NMKRDZOBDD9,201680efbdade8e2,5f320adf9a0a2881,Germany,DE,de-DE,2026-08-12T17:35:53+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,mobile_app
F-J5YXV06UW5TW,07180b22d9d07dc8,646d9e14e26b1cdc,Germany,DE,de-DE,2026-08-13T09:03:00+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,mobile_app
F-BB55YJWDY9XB,badca456ef3319aa,150bcc8cae87db63,United Kingdom,GB,en-GB,2026-08-12T22:43:27+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,desktop,mobile_app
F-6Z70XV482P86,353a128b6b781dc7,e8576305013c9b7b,United Kingdom,GB,en-GB,2026-08-13T06:17:56+00:00,search_relevance,1,I searched a specific brand and got unrelated items first.,mobile,website
F-B93IGN4XGT5K,d2a53f7acb3b9be8,e0dc84a3b9472138,Germany,DE,de-DE,2026-08-12T21:47:22+00:00,checkout_flow,1,Ich musste meine Kartendaten dreimal eingeben.,mobile,website
F-PJGAVKVYBXT1,ffff1ab0cd3eef3f,01c96ad10279d3b9,United Kingdom,GB,en-GB,2026-08-13T08:28:18+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating.",desktop,website
F-Q5REKZH3E8D6,d2f035307bffc918,d6d631cf3d7802d9,Germany,DE,de-DE,2026-08-13T00:13:08+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Das ist meine zweite Bestellung in diesem Monat.,tablet,website
F-YYFJ091808SU,e638146930f7db24,21387035ad90807b,France,FR,fr-FR,2026-08-13T13:30:21+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-L9BM5FJZ5Z7C,81daf6ea2703f6a3,5d145602c199c34e,United Kingdom,GB,en-GB,2026-08-13T09:30:31+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-N5WP11EJZSTC,2f8cfb7af4535834,386818b842552f2f,United Kingdom,GB,en-GB,2026-08-13T06:02:02+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",desktop,customer_service
F-33HNOA3V39XR,6f80587a121cfac6,89441ee02d22ca88,Germany,DE,de-DE,2026-08-12T15:40:57+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-893AAAXLS1TL,a9b37c60e58a5f84,2322b17e82036573,France,FR,fr-FR,2026-08-12T22:30:54+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,customer_service
F-DSXPQZFUPPWE,af919e7c4cafc875,f4a58cdeef6b646f,Germany,DE,de-DE,2026-08-12T14:43:52+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-Y2TFNDRSUZL8,120264ada722328a,563400e5821a25e6,Germany,DE,de-DE,2026-08-13T04:06:54+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-6Z120ZCRZWTV,5b4b9ffda9220eee,0514e61995a39e9f,France,FR,fr-FR,2026-08-12T22:09:41+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. J'utilise surtout l'application mobile pour commander.,desktop,website
F-1JUNF07JQKLS,5cd4f8c58840e39c,9eefec539c43f2f5,Germany,DE,de-DE,2026-08-12T16:34:15+00:00,search_relevance,1,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",mobile,customer_service
F-6ZUFV9QTT7QA,416fed523820e397,97d46c1a3db20817,United Kingdom,GB,en-GB,2026-08-12T22:40:24+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special. I would recommend the store to friends and family.",mobile,website
F-O8W5N2C433NF,2486a8bf183a7131,059e8996b1b6b207,Germany,DE,de-DE,2026-08-13T04:50:31+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",desktop,mobile_app
F-MV3POBEK0Q53,86bc98497a05eb6a,f2c2218e95525650,United Kingdom,GB,en-GB,2026-08-13T11:03:52+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,mobile,mobile_app
F-KBVABVL5ZS6V,28b5523ec0ae75e9,495f5843115d0534,France,FR,fr-FR,2026-08-13T09:18:14+00:00,delivery_experience,2,Ma commande a été retardée d'une semaine sans aucune explication.,mobile,website
F-NNRH5XLUBCJO,e7b49dfc2dcf7b06,b4e5dfc8f761180b,France,FR,fr-FR,2026-08-13T07:22:34+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-M1042OOF8TDZ,a5928eefb72c7362,cd6c3bbd25d10b19,Germany,DE,de-DE,2026-08-13T12:47:19+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,website
F-ERF841GRHQXX,209922c7023858b4,501e0fb9b9be77e5,Germany,DE,de-DE,2026-08-13T08:16:06+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",desktop,mobile_app
F-XO6BS5WILBHQ,e443a1b3816557d5,c59dfd0d19268a1e,France,FR,fr-FR,2026-08-13T13:10:12+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,tablet,website
F-Q8RGU14CUGKT,2a0da3a67c89512a,fd6fb47094d3632b,Germany,DE,de-DE,2026-08-13T09:59:02+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,customer_service
F-8D8TGSEUFG5Q,b5894f18c861921f,371ecf6c565e64fe,United Kingdom,GB,en-GB,2026-08-12T23:39:47+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,desktop,customer_service
F-GHAWY2LP8O2O,6c4ae604838ba508,dd5a0b99eaa27c57,France,FR,fr-FR,2026-08-13T01:10:32+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,customer_service
F-4VDEI6A26WDI,bfe278a5dae4fd11,1d0ec96ae5059d4e,France,FR,fr-FR,2026-08-12T22:43:28+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. Je fais mes achats surtout pendant les ventes du week-end.,tablet,customer_service
F-I5NLS761H67A,dae569b871f2be90,d11dde7593c85db4,France,FR,fr-FR,2026-08-13T05:49:18+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience. Je fais mes achats surtout pendant les ventes du week-end.",desktop,website
F-TL7YKWOCNLHW,337e2beae5086ce8,5fc664ece2f7c048,Germany,DE,de-DE,2026-08-13T03:54:21+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",tablet,website
F-US1RADMX3O1O,b1e34b9addd81a87,33d95cdcb99b7514,France,FR,fr-FR,2026-08-12T19:26:01+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème. C'est ma deuxième commande ce mois-ci.,desktop,customer_service
F-X60B9JNDPJPY,7225e13093585dbb,7147c67ba2f64d98,United Kingdom,GB,en-GB,2026-08-13T03:15:21+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,customer_service
F-9S3UVMPJRETC,7f9d146e16a3ebe3,ae4747b6b553ed02,France,FR,fr-FR,2026-08-13T00:07:54+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-UATKS7BDS7HB,058790cc0661c11c,73ff90189a9e84d9,Germany,DE,de-DE,2026-08-13T10:48:56+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,mobile,customer_service
F-MMGEAXAL5WUJ,ab6a973815e731ba,195fca27a64bc3ae,France,FR,fr-FR,2026-08-13T00:43:59+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,mobile_app
F-RNNWL3Z2BYSZ,ced514a25baf4ff5,1788053c907f13be,France,FR,fr-FR,2026-08-12T14:53:55+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,mobile_app
F-WOSLFV2F94WG,7c42e4c20f371d2c,4673679502e86bf8,France,FR,fr-FR,2026-08-12T14:09:48+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,desktop,customer_service
F-MFNV4OJF1H8X,71a2c4b7116f3545,9995b7c2c56b1008,Germany,DE,de-DE,2026-08-12T19:16:31+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-A4NDMBJZQS9L,5dbf9cb7f8aaf663,5b285f1b31db4370,Germany,DE,de-DE,2026-08-13T05:49:26+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-OKY2YUCXKNO7,a99d58c5f170f3c5,3452ac1bfef60e0a,United Kingdom,GB,en-GB,2026-08-12T16:02:29+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,tablet,mobile_app
F-QB8PB5MNVJN0,3755092131501213,551e29f5b29a56e1,Germany,DE,de-DE,2026-08-13T02:48:00+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,mobile_app
F-VNDZSRKNI2CD,872e54824959a0b7,5513fea5b9454813,United Kingdom,GB,en-GB,2026-08-13T09:24:29+00:00,search_relevance,5,The search function understands what I type and returns great matches.,desktop,website
F-RO24DB0IPTQ1,410088145022c8d7,1747c63acd2998fc,Germany,DE,de-DE,2026-08-13T11:43:14+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,website
F-QXWU1ZDWZRRN,995b94ff6f902db4,7c2515faac901348,United Kingdom,GB,en-GB,2026-08-13T04:28:06+00:00,search_relevance,1,I searched a specific brand and got unrelated items first.,mobile,website
F-Y9764N05VOQS,ab7519f09641ea5e,e4f1f697ae8fac20,United Kingdom,GB,en-GB,2026-08-13T10:51:58+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. I use the site a few times a week on my phone.,mobile,website
F-86NXYE14OWK8,5ad3f5032208f4d9,640742358c7d62b3,France,FR,fr-FR,2026-08-13T12:05:15+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois. J'utilise surtout l'application mobile pour commander.,mobile,mobile_app
F-RXE1CCEOXC2D,8b9898f82317279a,7a2ec62544118329,United Kingdom,GB,en-GB,2026-08-12T15:50:03+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,website
F-0ISNMP0D8RUB,3b9e2cfd20348509,bf3750ccacad2353,France,FR,fr-FR,2026-08-13T02:27:17+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,desktop,mobile_app
F-82G2QES1ZLFU,255b62b21a16ff1b,c704a10b0c2274f1,United Kingdom,GB,en-GB,2026-08-12T14:33:26+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off. The mobile app is my preferred way to order.,tablet,website
F-ND6RFN3VNZVU,7d2a792ba067fd85,7ea4e7b29693dedb,United Kingdom,GB,en-GB,2026-08-12T21:15:36+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,tablet,customer_service
F-S93ZP3P5WW7M,05ddeefae9632e61,6ab944baa40c0474,France,FR,fr-FR,2026-08-13T10:06:40+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",desktop,customer_service
F-61M0MG3RFQ1O,a8cce119f10ca713,1192848ad051312c,United Kingdom,GB,en-GB,2026-08-13T12:03:43+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,website
F-A7YO1UZWRTNY,7144ff957e12ce69,5f12f8cdc3958c6c,Germany,DE,de-DE,2026-08-13T03:18:28+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-ER2IA7WXWCLJ,2f5c614b88b472ec,72a9ef2c9549ae29,France,FR,fr-FR,2026-08-13T06:32:36+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-PQW8SKZPBZZJ,1ba3e950f580951b,ba1d8b4a8470a802,United Kingdom,GB,en-GB,2026-08-13T00:47:29+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history.",desktop,website
F-J59P347RNJCS,1736c089bf0a2cb2,56f077e2a30649d7,France,FR,fr-FR,2026-08-13T00:06:33+00:00,product_recommendations,1,Les recommandations sont toujours les mêmes articles déjà consultés.,mobile,customer_service
F-ON23VPNYQO3Z,207477481d1a31c4,db0b6c2c08241bda,Germany,DE,de-DE,2026-08-13T01:18:33+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-B3ULM1XXCJMX,05edbd4d92f872cd,f1d3b18a52ea5641,France,FR,fr-FR,2026-08-13T13:02:42+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport.,mobile,website
F-V4APPAZFN9CF,e3d1e7e304505cc8,7f7fa7cf619ee1a0,France,FR,fr-FR,2026-08-13T10:31:39+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. Je fais mes achats surtout pendant les ventes du week-end.,desktop,customer_service
F-YYQBI9JDPVF8,88c613d7449782ba,448307fc1bd18569,France,FR,fr-FR,2026-08-12T14:26:52+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. Je commande sur le site plusieurs fois par semaine.,tablet,customer_service
F-5570YTDWB0RM,92dae4a0690cd6e7,4e5327adde6dfb40,Germany,DE,de-DE,2026-08-12T15:31:53+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-LMWZSSQWFJ0B,3068a975b4d3ce83,5ea4fa21e69d3caf,Germany,DE,de-DE,2026-08-13T07:19:46+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",desktop,mobile_app
F-SICEWZ2JF340,42dc15b8c6a2bf2b,98456ae2be6ed93c,France,FR,fr-FR,2026-08-13T08:54:49+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise.",desktop,website
F-EEQCQPX8UWA4,5561c8d3e927c15c,dd4cbc991d1998a4,Germany,DE,de-DE,2026-08-12T16:29:17+00:00,page_load_speed,2,"Das Laden ist richtig langsam, die Bilder kommen viel zu spät. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-LRBQ93O2R9A8,52713394f2ea8964,5912ca863c110f21,France,FR,fr-FR,2026-08-13T00:03:07+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,desktop,website
F-55YFW5U0DG07,acaa464a525a0894,9a841daa463e615d,France,FR,fr-FR,2026-08-13T03:39:43+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",tablet,customer_service
F-V1HQ2O7PCKGL,0e55d87f8e922d82,e8f4d83fea10aa0d,United Kingdom,GB,en-GB,2026-08-12T19:33:59+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience.",desktop,customer_service
F-84FV5Y3V3TYA,cb35e89c22f61dde,03411130a8d9a6b0,Germany,DE,de-DE,2026-08-13T12:19:57+00:00,after_sales_support,1,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,tablet,customer_service
F-E8WKPE3BHR0J,c1e28f2f7cfed0f7,4b8f9ee7ce3b228a,Germany,DE,de-DE,2026-08-13T13:35:07+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-TUGQ935O0IJ1,913277495f079c21,30dfd8ec60073ff6,France,FR,fr-FR,2026-08-12T18:22:58+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,mobile_app
F-BHR7I76FYS1X,de8e24d56626e796,5a09e977951ef200,Germany,DE,de-DE,2026-08-12T15:34:52+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-ALAOSGXC2T9G,d1e8f796b48e6520,b70e1c663b6a5339,France,FR,fr-FR,2026-08-13T02:38:46+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile. Je fais mes achats surtout pendant les ventes du week-end.",desktop,website
F-MPJ93H0OJJIE,106155932b5ba070,979c9762b539d33c,Germany,DE,de-DE,2026-08-13T08:06:25+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-STYANAE0MU4Z,66d49e1c9364825e,0d4140993c7f9e50,France,FR,fr-FR,2026-08-13T06:30:44+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. J'utilise surtout l'application mobile pour commander.,tablet,website
F-99OMK54WKG65,33051ef4189c8168,42bd7d5ac309abcc,United Kingdom,GB,en-GB,2026-08-13T09:47:09+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I mainly shop during the weekend sales.,desktop,mobile_app
F-EH25H0UY121L,6fca9c3a18019205,3d3b3ed66282c082,Germany,DE,de-DE,2026-08-13T11:31:37+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Das ist meine zweite Bestellung in diesem Monat.,tablet,website
F-K2EYC40PXFBT,9c086caaf2f7906f,a7e4bd04bfa0b52d,Germany,DE,de-DE,2026-08-12T20:27:50+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-Y1XDWATSKP50,c8ad196d09e01961,8bf679fb5c260fa8,France,FR,fr-FR,2026-08-13T01:18:14+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,desktop,website
F-O4UYD031WF32,4aee6eb8e8862b7e,cd6b39fa49f0ee15,United Kingdom,GB,en-GB,2026-08-12T17:50:17+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone.,desktop,mobile_app
F-M12B3RLG2VKB,9b7585a7c08d7f1a,33f9cac9bdcf5a10,United Kingdom,GB,en-GB,2026-08-13T05:46:57+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. I mainly shop during the weekend sales.",tablet,mobile_app
F-02A6N4JYG37M,d96ed1da8cf8b70a,a5d5d7a45b74e15a,France,FR,fr-FR,2026-08-12T20:10:27+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,customer_service
F-W16T5P5ONTF6,7ec33b6451a5a098,88b5693be2313e1e,France,FR,fr-FR,2026-08-12T16:55:27+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,website
F-S31A9CZF659T,1faf9f0f2f8aac4b,5135b1afbb4040b7,France,FR,fr-FR,2026-08-12T14:44:12+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,customer_service
F-8KEV3C7WZXC5,8c9d97d5847d240d,a44b6d2c66952012,France,FR,fr-FR,2026-08-12T19:06:38+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",mobile,website
F-MFS9LY7PYNU8,fe326181448f1eee,0eb7dbfe4672d09f,France,FR,fr-FR,2026-08-12T21:35:14+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",tablet,customer_service
F-IE17HSRMXE3P,7d315d9a04fd5b11,ee39b1a4fc59df30,France,FR,fr-FR,2026-08-12T14:12:21+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,mobile_app
F-P3XA9S8JRY2X,0dc0776e4aa0e078,d961d5a4a35f9598,United Kingdom,GB,en-GB,2026-08-12T19:19:31+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,mobile,mobile_app
F-PP3ZN2XHJQBB,816300813ad520dd,0996aae475b80069,France,FR,fr-FR,2026-08-13T00:13:49+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. Je fais mes achats surtout pendant les ventes du week-end.,desktop,customer_service
F-X4EY790BGSV8,36171211ecafa0f2,0a8abb5b1e102119,United Kingdom,GB,en-GB,2026-08-12T15:31:07+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-3Z6GRPVZHS17,c62f919f3d65cc20,955a150e8ba549cb,United Kingdom,GB,en-GB,2026-08-13T13:29:24+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,desktop,customer_service
F-63SXZ02BBUUV,8cb1af979de617c7,9ecff85fef05635c,Germany,DE,de-DE,2026-08-13T06:20:49+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-YGV0ABE81S9X,18f93a46c10ea30b,5bae18ba5d44d99d,France,FR,fr-FR,2026-08-12T17:59:43+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé.",desktop,website
F-EHVVH5TQHMU5,0f37a678abbd8e4c,4c33bfbb9c03ceb9,United Kingdom,GB,en-GB,2026-08-13T00:52:06+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,mobile,customer_service
F-NOGFYJITUKJQ,c5ef4e63bba64e98,d398ff6d3eff733d,France,FR,fr-FR,2026-08-12T22:10:50+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,website
F-K8IN8NHVBNBN,aa948094cc7b99b9,a173b3614c4bb40a,United Kingdom,GB,en-GB,2026-08-12T13:50:31+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly. The mobile app is my preferred way to order.",mobile,mobile_app
F-T9EDZZGNW5XS,6367d13dd6f96638,96796cb8d995421a,France,FR,fr-FR,2026-08-13T06:26:47+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,mobile,customer_service
F-728K5XWG0PWY,2bb8e6795793655d,96d8b2319748359b,Germany,DE,de-DE,2026-08-13T01:19:38+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",tablet,website
F-0QFT8GOEN3W4,1e564713198bf57d,7d7ff269e4fa64aa,France,FR,fr-FR,2026-08-12T23:10:10+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-E32U5J13WNW1,1a6c156ad8479d70,78df0c149d62841c,France,FR,fr-FR,2026-08-12T17:30:03+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-SQKJI7ZO1OZ4,14f9ab0d308cc2be,e5654e74328382b2,France,FR,fr-FR,2026-08-13T13:39:49+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",desktop,mobile_app
F-JJ08DJX9YL4V,38148ec69406a16a,b9384626f6d17c50,United Kingdom,GB,en-GB,2026-08-12T20:09:44+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",mobile,mobile_app
F-IME3B2SBDRGO,b406292e13ae29ef,21461822c6f5a256,United Kingdom,GB,en-GB,2026-08-12T16:25:53+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,website
F-AILX4ENPP9PA,dfc9db1933c2e35d,5a1dc838e32356bf,United Kingdom,GB,en-GB,2026-08-12T21:40:06+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. This is the second order I have placed this month.",desktop,customer_service
F-Q6FA6QXMARHN,faf0065b38a766c8,0e364ff1291458fc,United Kingdom,GB,en-GB,2026-08-13T06:14:28+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,customer_service
F-CFL8R86NMW3R,57adca21d24382cb,5d86c8827c354913,France,FR,fr-FR,2026-08-12T21:14:09+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-0XOXZTIOWZHA,89d36e688deee8b9,1d3c685478d38d10,United Kingdom,GB,en-GB,2026-08-13T11:12:30+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",tablet,customer_service
F-KLEIASOE1TVO,b471f0a4d7ce3431,973d594b549918b6,France,FR,fr-FR,2026-08-13T06:46:43+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,website
F-YTC6BPKKSW1D,48521e07ca531c38,b5be7f9bd34a3d41,United Kingdom,GB,en-GB,2026-08-13T05:08:37+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-TFNX5X3HW4QT,0cd17d1c94802e2d,b144ee069bfa867c,Germany,DE,de-DE,2026-08-13T07:23:51+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,customer_service
F-TB6PR3SQ2HP7,6649b630c9595d8d,c4dd9174b109f291,France,FR,fr-FR,2026-08-13T12:37:12+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-3X4CK4B18NXM,959806dfcfce77bd,a95492788c397b7e,France,FR,fr-FR,2026-08-12T19:39:36+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,website
F-4ZIXEZGPJQ6X,7fb59e312fa04d34,cc9942458eadf0ce,United Kingdom,GB,en-GB,2026-08-13T04:35:00+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,website
F-0W3Q3PZ19LDP,cf06fa6cbbd6ccf9,9e5578ef0b0d347e,United Kingdom,GB,en-GB,2026-08-12T22:51:40+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,desktop,customer_service
F-TTCC8G6CLYY6,b05353669cbcfd0c,c394811a76bb3f8d,United Kingdom,GB,en-GB,2026-08-12T18:45:42+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",desktop,customer_service
F-87M7SMHK43VT,df56190540423f0a,87834c9316eae117,France,FR,fr-FR,2026-08-12T16:32:28+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-CYZYSIRVDKQV,b2ec5b8516df99fe,7b0239fbcb1aba4d,Germany,DE,de-DE,2026-08-12T17:45:01+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,website
F-C8EOU630HKFO,ce99bb7861e5cd95,7ee3147b617ccfc9,United Kingdom,GB,en-GB,2026-08-13T06:10:13+00:00,page_load_speed,1,"Product pages are painfully slow on mobile data, very frustrating.",tablet,customer_service
F-L1O7BBUR4YTM,e16b4483f0be80d1,f83dea3db77db208,United Kingdom,GB,en-GB,2026-08-13T05:33:56+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times. The mobile app is my preferred way to order.,desktop,mobile_app
F-OFAZD5E5498X,b53d0673410a505f,3800be8b6ef512f9,France,FR,fr-FR,2026-08-13T08:12:33+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. C'est ma deuxième commande ce mois-ci.",desktop,website
F-51XGKN969916,48c7ead844047f11,132bb72847a59f27,France,FR,fr-FR,2026-08-12T21:55:37+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours. Je recommande volontiers cette boutique à mes proches.,desktop,mobile_app
F-QBWOOWPB5AKT,be6b8e544b5fefe7,c6cf74c41d2a2d13,United Kingdom,GB,en-GB,2026-08-13T02:54:56+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. I would recommend the store to friends and family.,desktop,customer_service
F-62GPNMJ53P3S,1e42196b78dffd27,ee8dd9483cb54663,United Kingdom,GB,en-GB,2026-08-12T21:40:59+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",desktop,website
F-PYJ21O8BQ6QY,a908b8612672d0f0,40a9285502388c1c,United Kingdom,GB,en-GB,2026-08-12T15:33:38+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,tablet,website
F-F99ZIG7LZN61,365a171f853aeeb9,995e6528abb2dc5c,France,FR,fr-FR,2026-08-13T02:54:08+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,mobile,customer_service
F-JOR5TTB4UH20,9508bd81821bc31a,e444f02a299c77ce,Germany,DE,de-DE,2026-08-12T20:54:54+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,customer_service
F-OKSRHR05ZZ2L,8fbd4946c50b3b81,041d61fc831334e2,Germany,DE,de-DE,2026-08-13T10:44:26+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,customer_service
F-P4P2QR7824GP,b049d0c670a44ef2,8dcc7958904a202c,Germany,DE,de-DE,2026-08-13T01:39:25+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,website
F-XONX78O9D898,bd024dcd4addb497,5e3cd3bac366e684,Germany,DE,de-DE,2026-08-12T17:32:32+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,customer_service
F-SMI67SET8ENI,ee7966ac35b35e63,17078c9d48c8096c,United Kingdom,GB,en-GB,2026-08-13T08:18:47+00:00,product_recommendations,2,"Recommendations feel generic and irrelevant, I ignored them all.",tablet,mobile_app
F-3Y1FT53KD3QK,3f86238ee018dcc7,6dfe681e7845ce9a,Germany,DE,de-DE,2026-08-13T09:03:53+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,mobile_app
F-10B3XW4D43J4,b6a8c820eada9fb2,98ce2b0e386edeec,France,FR,fr-FR,2026-08-12T21:02:02+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",desktop,mobile_app
F-YYZTE2ZJTU77,8a3abe56f9469fb7,86e8417e815b8224,United Kingdom,GB,en-GB,2026-08-12T20:20:16+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,website
F-K0D6EBDQ6HFC,ae6378e8c920cfc1,bad1fa5b9afc93ad,France,FR,fr-FR,2026-08-12T20:56:29+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,desktop,website
F-T0JLPWTC62UC,66f7617776aa34ef,c7fc059ab9035f86,France,FR,fr-FR,2026-08-13T06:24:35+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé.",mobile,website
F-1SG8ZS4G0F2S,5a86384d819873cb,e233bf52a513866c,Germany,DE,de-DE,2026-08-13T10:27:19+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-D1EC1822ZFKS,811bae2bd31b1ef3,fd7c0589d4f58065,France,FR,fr-FR,2026-08-12T19:21:45+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-UU03Z10OY9WC,13c461931c6a4f9a,a3f69a5b1a3c7cc9,United Kingdom,GB,en-GB,2026-08-12T16:22:43+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,mobile_app
F-Y02CCLPPBIOU,6f870f5ce76b90ac,72b0580f3f676e24,France,FR,fr-FR,2026-08-13T08:11:00+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",desktop,website
F-G9SEVB31A9FP,a1e52b291f63be5a,b70e133eafe94cf7,United Kingdom,GB,en-GB,2026-08-13T08:09:07+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",desktop,customer_service
F-MG5IURG6V5WA,144c3a4cb2f773bb,c849726fed188342,France,FR,fr-FR,2026-08-13T07:18:44+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant.",mobile,website
F-9DV26Y8QMJF1,56034e97ceaeff9a,05ca2cecade39fb0,France,FR,fr-FR,2026-08-13T07:56:35+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",desktop,mobile_app
F-4AC02P3CWUKY,60da6db9ffa8ac24,4c2f0d2e6d0beb08,United Kingdom,GB,en-GB,2026-08-13T04:39:08+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. I would recommend the store to friends and family.,desktop,mobile_app
F-GXKPLWIR4BK3,50875ae6ffebb1ea,d7b41605b658f6c5,United Kingdom,GB,en-GB,2026-08-12T16:10:54+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked. The mobile app is my preferred way to order.,tablet,website
F-EPZP22NZ0JLG,51221309b3bd99a2,bd6af53e96bcf43c,United Kingdom,GB,en-GB,2026-08-13T07:46:24+00:00,product_recommendations,1,The recommendations are always the same items I already viewed. The mobile app is my preferred way to order.,desktop,mobile_app
F-4XN2ZKI4EUS7,c7250bc5ca4e5366,e6b9b0aed8318d22,Germany,DE,de-DE,2026-08-13T11:16:11+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-Y1NE0Z9LT3XI,fe5dc3d47139f561,d0fceea850962c62,Germany,DE,de-DE,2026-08-12T18:15:03+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,customer_service
F-YO2XF99RRR0G,21060289cd41393f,278ce61191ce4d1b,Germany,DE,de-DE,2026-08-12T19:09:02+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,mobile_app
F-DXAEJL1Q8CXE,ea3e7f6bb5370525,d2b8fc2e96980065,France,FR,fr-FR,2026-08-13T02:13:07+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. J'utilise surtout l'application mobile pour commander.,mobile,mobile_app
F-P9DOCGPDFM8T,20d504d7f9e9052a,25ebc0a5bbcf086c,United Kingdom,GB,en-GB,2026-08-13T03:54:07+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-IWS3CAPNM2QY,5a17c74a67282c35,46a31cd92317e993,Germany,DE,de-DE,2026-08-12T17:10:44+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,website
F-0PAFRNAGA3RL,8bc82e75a2d443f1,99416eaa9271abe7,Germany,DE,de-DE,2026-08-13T01:22:57+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-95MUQ3GB6K6T,7521066662f0fe47,ad7d966706dd5406,Germany,DE,de-DE,2026-08-13T10:12:31+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",tablet,mobile_app
F-HWWNNU5CMYP1,daec3a85628a67fa,3e8d399c95aedee4,Germany,DE,de-DE,2026-08-13T02:53:57+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-XZ6E15I95CTT,499664503cf16834,379e148f42caae77,United Kingdom,GB,en-GB,2026-08-12T20:26:47+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,mobile,mobile_app
F-2LHKUXODER1G,afe993ec66051a06,842018c803e8293a,United Kingdom,GB,en-GB,2026-08-12T14:00:51+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,website
F-A6ENIMYF7EWJ,9766d75d402887ce,3d81f43fdff1bf89,United Kingdom,GB,en-GB,2026-08-13T05:03:41+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. This is the second order I have placed this month.,desktop,customer_service
F-NCPQHDMO49M7,f5de23d305add786,5df0b80326141941,Germany,DE,de-DE,2026-08-12T16:01:38+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-REQEIHAZJFK6,93015d6bfc6c8831,59aff9e87b5588ee,France,FR,fr-FR,2026-08-12T14:53:03+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. Je recommande volontiers cette boutique à mes proches.",mobile,website
F-UOX73SLVOPBG,fc5621c3ce7c6567,5559ffd105ff07e2,United Kingdom,GB,en-GB,2026-08-13T03:20:10+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,desktop,website
F-7TZ03J6JN93X,2e32adc327b799ee,211f21f72233933a,United Kingdom,GB,en-GB,2026-08-12T15:27:42+00:00,search_relevance,5,The search function understands what I type and returns great matches.,desktop,mobile_app
F-N013VWRCF0ER,d9e75d43873c94cc,a2a3cab78f912f7a,Germany,DE,de-DE,2026-08-13T03:27:28+00:00,product_recommendations,1,Die Empfehlungen sind generisch und uninteressant. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,mobile_app
F-5S9T2UFUQ4HT,3ebf81f5dea04fc9,cdea940fa2666aa5,Germany,DE,de-DE,2026-08-12T14:18:42+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,website
F-FXCRNYQ2Z6G4,0bd0e3df6fbc1a35,d553f5728b4d0b7f,United Kingdom,GB,en-GB,2026-08-13T05:05:39+00:00,search_relevance,4,The search function understands what I type and returns great matches. I would recommend the store to friends and family.,desktop,website
F-G0IS81H0UN1E,b4328d8bd4d1f3e0,49b554e606638ce8,United Kingdom,GB,en-GB,2026-08-13T06:59:18+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,customer_service
F-9HUU9XGVGLIP,9e033e517843fe04,af2f6c3299a4284a,Germany,DE,de-DE,2026-08-13T13:04:48+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen. Ich bestelle am liebsten über die Mobile-App.,desktop,customer_service
F-F3M2HQI48YXT,09c1e37d2b0b45eb,c208ec779dbdaaa1,United Kingdom,GB,en-GB,2026-08-12T22:25:05+00:00,search_relevance,3,"Search is decent, the category filters helped a little. I use the site a few times a week on my phone.",mobile,website
F-1YE5TSWISTN4,42abd43483bcf2bb,d0f590819b84b296,Germany,DE,de-DE,2026-08-13T02:21:53+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,customer_service
F-TDBCTZ2GBSPJ,3f28869bb638da1c,2c2f32b4c16df935,France,FR,fr-FR,2026-08-13T01:07:30+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-D1V447XZ40LH,e011f78c47ebae12,0e19eb3baf23c1e6,France,FR,fr-FR,2026-08-13T00:33:06+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je fais mes achats surtout pendant les ventes du week-end.,desktop,mobile_app
F-KG461VCEJ9WQ,618516af7be951c7,445392fbad510fba,Germany,DE,de-DE,2026-08-12T18:59:32+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,website
F-2Y7IJXRSV22N,20bef8e443d6c52d,72954c51b1d20675,Germany,DE,de-DE,2026-08-13T07:25:22+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,mobile_app
F-R2143L6XREQR,4497f77766820bd2,0c138dca48fdba8d,France,FR,fr-FR,2026-08-13T02:05:18+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,mobile_app
F-8B06BJSSC2T1,3342d70502452621,6edd9e5364de3c36,France,FR,fr-FR,2026-08-13T08:11:55+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,website
F-Z1JC3BU1AQXP,069a0e6904c946c2,f9545be0fefc47d9,Germany,DE,de-DE,2026-08-12T22:30:21+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,customer_service
F-314642Q1CRWX,d3eb1aad8492220d,f8019e4d27e7019b,Germany,DE,de-DE,2026-08-13T06:36:22+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,customer_service
F-Q0TVYVFOW0OU,199d850e85712938,bfa45ffda0514a32,Germany,DE,de-DE,2026-08-12T21:11:21+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,website
F-3N6JF3C36WDJ,fcbe8205a37d9391,5af1a932277ad8d6,Germany,DE,de-DE,2026-08-12T13:54:24+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-9LH2T058PD8Y,2b800859a9117a66,ed3b5ab9b9140d9c,France,FR,fr-FR,2026-08-12T17:26:06+00:00,search_relevance,3,"La recherche est correcte, sans plus. Je fais mes achats surtout pendant les ventes du week-end.",desktop,customer_service
F-6BZYYZOSOD12,c54fa609f93fed50,1cd099a2bc9cb54b,France,FR,fr-FR,2026-08-12T20:36:02+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport. J'utilise surtout l'application mobile pour commander.,mobile,mobile_app
F-P5B67UCFU2DQ,1c2d732717b24580,a955b242cec577b3,France,FR,fr-FR,2026-08-13T10:43:27+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé. Je fais mes achats surtout pendant les ventes du week-end.",tablet,mobile_app
F-VCLGUC3D9IAM,fb7c9ca03f539f48,225e3acf9646b549,France,FR,fr-FR,2026-08-13T12:46:45+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,tablet,website
F-Y4A1PG392XC8,3770f931653d30c7,6c96a8303d656acd,United Kingdom,GB,en-GB,2026-08-13T00:27:33+00:00,product_recommendations,2,The recommendations are always the same items I already viewed.,desktop,website
F-VN706WIXT71E,a1d42961c347901f,d030ef3dac3d1bf2,France,FR,fr-FR,2026-08-13T05:40:59+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",mobile,mobile_app
F-M9SUZL4O3GKL,237240f7f8e9c305,62f9dfa66b7369c9,France,FR,fr-FR,2026-08-12T20:24:19+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise. Je recommande volontiers cette boutique à mes proches.",desktop,mobile_app
F-5ETK76FF9RKO,d6ebfe53ba04a1c9,f9ab8df7296c9d05,Germany,DE,de-DE,2026-08-12T20:56:47+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-DNOQXCNINZ6B,de378d80625637ac,e2eda6d3a8ea7c94,United Kingdom,GB,en-GB,2026-08-12T17:53:27+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,website
F-P2941JFPWWOB,a8f5ec1c85b11184,d27e2fec072205c2,United Kingdom,GB,en-GB,2026-08-13T09:31:19+00:00,after_sales_support,3,Support answered my query but it took two days. I mainly shop during the weekend sales.,tablet,website
F-5CAS510M1AY4,e273c236a138c3f8,45f35ebbe0a04e23,Germany,DE,de-DE,2026-08-12T16:00:59+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,website
F-LJO47IWQC414,f308c1f56ac63543,d8deca8ecd06febd,France,FR,fr-FR,2026-08-13T00:17:45+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",mobile,customer_service
F-R7B20E14VV7U,0e384f32325e2e1f,e52cc6a7c59e5f71,Germany,DE,de-DE,2026-08-13T12:08:09+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,customer_service
F-12N0B3BRAUBD,cc54d01cd427356b,c91dab24ee03aea0,United Kingdom,GB,en-GB,2026-08-13T07:20:40+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,mobile,website
F-HXKTDJF2AREF,2d4b05660050323a,2dd23c434ace27d6,United Kingdom,GB,en-GB,2026-08-13T00:59:18+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. This is the second order I have placed this month.",desktop,mobile_app
F-U4PMHYRAX3JV,87948425f28cdb17,74ba8a682d8cb8af,Germany,DE,de-DE,2026-08-12T15:43:51+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",tablet,website
F-0K1EHRD6AGXL,0c49f555f29cd957,a1bd70c111427d74,United Kingdom,GB,en-GB,2026-08-12T18:11:13+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,tablet,website
F-VSKPXIOD7QCK,f1f70c98eff4382b,fa322d0097c7b82e,Germany,DE,de-DE,2026-08-13T00:52:25+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,desktop,customer_service
F-UGSOBZJL6VEP,0a9ba12d6fa81162,4aad3e9698c0a573,United Kingdom,GB,en-GB,2026-08-12T16:36:28+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. The mobile app is my preferred way to order.",mobile,mobile_app
F-BJJQ2J1O5MIR,29713cf797097afc,966f4aec629c3ca8,Germany,DE,de-DE,2026-08-13T06:26:31+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,customer_service
F-UOZNKFGCJCHK,6debac51bbf43d84,0f9226fa5f0df925,United Kingdom,GB,en-GB,2026-08-13T11:57:17+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,mobile,website
F-PRPC9W7I4IAE,567fa7d62fec0842,b2559bf59fddd1bf,Germany,DE,de-DE,2026-08-13T12:26:04+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-QXDE6NCI3LG6,ea945813fe3afad2,b4dcaa52f5226e55,Germany,DE,de-DE,2026-08-13T10:07:27+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,website
F-F0IIBM7BLMF4,873d6fdc4d729995,6cd425514457cc5e,Germany,DE,de-DE,2026-08-12T16:41:09+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,customer_service
F-QC6F05541O6H,d3ca6a6c44a94beb,b5347985cfacb14c,France,FR,fr-FR,2026-08-13T00:36:23+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-I2DQACTZ5Z94,b2b1681a152e854a,8943bf5bf4031ebd,United Kingdom,GB,en-GB,2026-08-12T22:04:48+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,desktop,mobile_app
F-YPXQIDZMMD8Z,70560943810b2921,e07a2acb17bf58dd,United Kingdom,GB,en-GB,2026-08-12T16:54:28+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",mobile,mobile_app
F-LRL7B4N3U34K,f3982bba65bcad73,1de3e7ca8db9a251,France,FR,fr-FR,2026-08-12T21:48:15+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",desktop,mobile_app
F-WNEMCMH1VA0F,3e0f78b5892c2f9b,951956056792b0a0,United Kingdom,GB,en-GB,2026-08-13T03:11:06+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",desktop,customer_service
F-KEA8J399BE6N,67228a4a034bbb22,dd51a293d13ad680,United Kingdom,GB,en-GB,2026-08-13T07:08:22+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I use the site a few times a week on my phone.,mobile,mobile_app
F-CG8EU3FQOTV8,017ea49c57f1e51a,8e8f951137dad51d,France,FR,fr-FR,2026-08-13T13:05:17+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je fais mes achats surtout pendant les ventes du week-end.",mobile,website
F-AB2ZB56G62VW,4646dc1b755f7617,91186c9451c15da3,Germany,DE,de-DE,2026-08-12T21:23:05+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,mobile,website
F-H24QX6XU8BOA,a159925405c36922,e0eddb7ae932f525,Germany,DE,de-DE,2026-08-13T13:14:23+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert.,mobile,mobile_app
F-I84PU9U12YRU,09e7b1caf4eb4e61,474302162f2d6adb,France,FR,fr-FR,2026-08-13T08:01:40+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-Q8VA24BRJCAD,9531856712d1bd9e,3e71d7e8e5989a43,France,FR,fr-FR,2026-08-13T09:52:32+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,mobile,website
F-VGBF4Y84EA94,1ce40f5eed48dec8,c9086db9a3d6ac14,Germany,DE,de-DE,2026-08-13T12:41:11+00:00,checkout_flow,1,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",tablet,website
F-K7Z7AJDBFNQU,ce987e0d99b45f1f,a5e18c9f285956a9,France,FR,fr-FR,2026-08-12T16:45:25+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-NXQQHLR3BCCU,21130851d5106829,5e047b4ae4e3fc83,Germany,DE,de-DE,2026-08-13T02:14:04+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Das ist meine zweite Bestellung in diesem Monat.,tablet,customer_service
F-NH6307U5E028,3b2d62344f2bf620,67a728263e9a9f23,United Kingdom,GB,en-GB,2026-08-13T13:37:46+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",desktop,website
F-B96IC50G36N9,96a1b4263a589802,cbbb96277a1c549f,United Kingdom,GB,en-GB,2026-08-13T09:16:58+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. The mobile app is my preferred way to order.,tablet,customer_service
F-E80JUCVS6O6S,77430dd177cb91a1,bf8f050d2f64e98a,United Kingdom,GB,en-GB,2026-08-13T05:54:19+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,tablet,website
F-WHP242DQZLXG,ae7816ec1577e514,72023ff5e90a98e2,United Kingdom,GB,en-GB,2026-08-12T18:30:20+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",mobile,customer_service
F-86KJDNGY1V78,ef703729b439a29b,3ecb42d1024d1f6c,United Kingdom,GB,en-GB,2026-08-13T12:32:30+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for. I use the site a few times a week on my phone.",mobile,website
F-274PZ0WFT8GM,b7f3e9e8241b376b,940d51b9d55853f7,United Kingdom,GB,en-GB,2026-08-12T15:26:41+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,tablet,website
F-EGKOKSHSN5TO,3fab8abe0f19e5ca,a37a6d09efa98d10,United Kingdom,GB,en-GB,2026-08-13T12:45:24+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I mainly shop during the weekend sales.",mobile,mobile_app
F-2BYMWN788GNX,ce83699a62bf8165,c2f51a6d3424159c,United Kingdom,GB,en-GB,2026-08-13T12:46:11+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,website
F-ZSZWY05LF234,4c47a1f18e6b0fb0,18d59bba37f659b6,United Kingdom,GB,en-GB,2026-08-13T05:30:36+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. I use the site a few times a week on my phone.",desktop,customer_service
F-BWVUT9H88WR3,e0dcec253a6bc0a1,4f4fce0a507f20a7,United Kingdom,GB,en-GB,2026-08-13T12:14:04+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,customer_service
F-SWY6EZS90U44,d5a90bcc658de0a3,5380599aaa867206,United Kingdom,GB,en-GB,2026-08-13T04:12:44+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I mainly shop during the weekend sales.,tablet,mobile_app
F-83RKV7SULUO5,8bdb68f0ffc2bd9e,e0fc7108d336b1f5,United Kingdom,GB,en-GB,2026-08-12T17:48:28+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. The mobile app is my preferred way to order.",desktop,customer_service
F-AG9LEYOY4BX2,95f0f476327b7df2,7f62a5ab57b78a80,Germany,DE,de-DE,2026-08-12T21:00:03+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",desktop,mobile_app
F-SPZQK05ALW5V,8df39cb332f6c2dd,abb505a99a8cd3b4,Germany,DE,de-DE,2026-08-13T11:22:19+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-73ULTIBSRP6R,3c926a0339f82b01,84389d807fb98c0b,France,FR,fr-FR,2026-08-12T22:27:06+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je commande sur le site plusieurs fois par semaine.,tablet,website
F-0DCDYS228HER,6d185085e43e8410,1ec58f79af213ec3,United Kingdom,GB,en-GB,2026-08-13T09:07:53+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,mobile,customer_service
F-BCFM9GNP8W8J,dc51fd9be8000f9e,9fc0a87b32e3ae32,France,FR,fr-FR,2026-08-13T07:44:42+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,customer_service
F-IID8IENBDQH9,393d47ee020515fe,8a51e844a31e1ab7,United Kingdom,GB,en-GB,2026-08-13T13:12:47+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I use the site a few times a week on my phone.,mobile,customer_service
F-N2PIL0WAOWOM,393e5efb3b895617,6e4b4d2cac9a7371,Germany,DE,de-DE,2026-08-12T15:58:52+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-QPVJG5UEHQFN,f74dd02e0a023639,efbe0678e7922d0a,Germany,DE,de-DE,2026-08-12T14:15:23+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-90QFIM9ULK2B,08a772a7173ba68f,0649f47e06dd5f0a,France,FR,fr-FR,2026-08-12T22:38:52+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",tablet,customer_service
F-0M6Z5QF8YIJZ,0f9cd883e31791c0,a79b5db6764e07fe,United Kingdom,GB,en-GB,2026-08-12T16:29:37+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly. I mainly shop during the weekend sales.",tablet,website
F-3F5KZ6JYB8Y2,4d555dcc04fb5f50,a9ae9a6715aec7e0,Germany,DE,de-DE,2026-08-12T19:55:38+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,mobile_app
F-QJ6TB03I1QUX,cd000ae0519ab87a,b2eb6cdf54facb71,Germany,DE,de-DE,2026-08-13T13:46:40+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle mehrmals pro Woche über die Website.",mobile,customer_service
F-WB05EJY1R6AZ,144cce0d54e5230b,001bc44893a78984,United Kingdom,GB,en-GB,2026-08-13T06:19:00+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I would recommend the store to friends and family.,tablet,mobile_app
F-ULM1Z9W8DNER,a2741ef18e11dfde,f84d5abde67a55b8,Germany,DE,de-DE,2026-08-13T05:33:00+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,mobile_app
F-9IKGSXRSKKGI,24c1031a6e1bbdd3,6cad3c335c56f47e,France,FR,fr-FR,2026-08-13T01:29:40+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. J'utilise surtout l'application mobile pour commander.,tablet,website
F-BX2LV8E3N5VO,4a2b9bd74d0fd681,6819d7511e006fd2,Germany,DE,de-DE,2026-08-13T08:06:30+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,mobile,customer_service
F-TYTMRV8YWG9H,6e0fa182f2bb4470,e9d468eb3acd56ee,Germany,DE,de-DE,2026-08-12T16:08:08+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,mobile_app
F-7L8WQ3X8YOWU,fb82b26932a8a11e,1efb76079c51e3e3,United Kingdom,GB,en-GB,2026-08-13T06:39:46+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating.",mobile,website
F-8IWIL23BC06A,ba4be0df30c08813,da0085384ea0b47c,Germany,DE,de-DE,2026-08-12T17:10:34+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,customer_service
F-QXGXY514ACBI,41413bb0402c6e47,3140bfb0feae2f6c,France,FR,fr-FR,2026-08-13T01:09:52+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,website
F-ZCFG3NZJU2HN,f8a22e0b083143f7,0b5536cb9bb09bcd,Germany,DE,de-DE,2026-08-12T17:34:19+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-35DX7FPZSD0E,2c59edd7d51a9383,ad23e29d3e300742,Germany,DE,de-DE,2026-08-12T14:28:42+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",mobile,website
F-K1TMJYAWK1EV,2318c7265e164a77,7c51f96cfad74108,Germany,DE,de-DE,2026-08-12T15:58:59+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-TPSVAGV1JS92,d12f3c065a285fbf,e90f38e40c1a4333,France,FR,fr-FR,2026-08-13T03:47:38+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,tablet,customer_service
F-M2P18EUAS55H,8a83a07b8aff812c,d54b11bfc076ee98,France,FR,fr-FR,2026-08-12T16:20:56+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",mobile,website
F-888QAHKO2JX8,2c0f822cb4f715d4,64802a0147a48a78,United Kingdom,GB,en-GB,2026-08-13T00:02:36+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful. I use the site a few times a week on my phone.,tablet,mobile_app
F-PEZP0DVZ7DVI,91aeffb89a8ec210,c36a590426e99453,United Kingdom,GB,en-GB,2026-08-13T04:05:59+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly. I use the site a few times a week on my phone.,tablet,mobile_app
F-9J1SEJ5I1HAS,fbc5d1823cf40816,de08856c2a65e988,Germany,DE,de-DE,2026-08-12T20:23:53+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,customer_service
F-V1DQCC1CZ4BM,53361990eda75679,9f754f181f30b9bb,France,FR,fr-FR,2026-08-13T05:13:03+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,customer_service
F-HFEW4VXSJ0YJ,a949c0959ce3f39e,8f448c35f24206db,Germany,DE,de-DE,2026-08-12T18:24:13+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-EZBKJHNVD2N4,b8258ee8533b72d9,d300ff96a4deca18,United Kingdom,GB,en-GB,2026-08-13T03:25:41+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-F95UMDNFKAV9,fa7bc553f5115c14,4b143004208a46d5,France,FR,fr-FR,2026-08-12T22:57:11+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",mobile,customer_service
F-3MZ2MNWE2TRP,5697b74a64c0430f,cd0c3c4ba7d24bb1,United Kingdom,GB,en-GB,2026-08-12T15:52:42+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,tablet,website
F-6KB7PLNPISZV,db3ecd68a3e58ee6,7154f4d97bc9240a,France,FR,fr-FR,2026-08-13T05:45:15+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-G16D44P3YN6L,bfb49c304a8978d6,6b4849ccad44ad60,United Kingdom,GB,en-GB,2026-08-13T08:15:16+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged. The mobile app is my preferred way to order.,tablet,website
F-99P88DSPRK7W,9bfd9f93b8c60108,c3abaa2af6db40dd,United Kingdom,GB,en-GB,2026-08-12T23:51:07+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. This is the second order I have placed this month.,tablet,website
F-KNCVMALZYSHA,138d00eadf9c24ec,11221e8d5e951a7c,Germany,DE,de-DE,2026-08-13T08:28:28+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",desktop,website
F-FLDW93UPK16K,deb4cf84013afeea,5495a18557162680,Germany,DE,de-DE,2026-08-12T23:00:08+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-JOVRVML9VV2R,8c52e0a9bb1e55fa,5c6bcb66fc922d68,Germany,DE,de-DE,2026-08-13T10:27:29+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",tablet,customer_service
F-4RTA7V8SDGEP,ab98c541b67a52ad,0c0559b1d7449be3,United Kingdom,GB,en-GB,2026-08-12T16:33:11+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating.",mobile,customer_service
F-WFGT1B1R9XXC,62bb3aaa5a1435fa,b081a3b5874930af,United Kingdom,GB,en-GB,2026-08-13T10:17:47+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,website
F-H98K6N53Q3OD,5459b0e3a02c2fa9,fb6abdd83dfdb955,France,FR,fr-FR,2026-08-12T18:37:57+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,mobile_app
F-JL97XYYZLLOQ,4fb99e9fc4336e1d,6fc7be7a79c47cad,France,FR,fr-FR,2026-08-13T09:37:07+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,mobile,website
F-EAII9OF0MK64,6f05ef6a7fb9ed5a,09b09cc97cf30740,Germany,DE,de-DE,2026-08-13T06:53:26+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,mobile_app
F-QK9D5L6OY5MY,0b20f115f4d85a01,40de3c3ec3a58be7,Germany,DE,de-DE,2026-08-13T12:09:36+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,mobile_app
F-HN041UGZGR16,3c8c2a0f79c6cb2b,8ed089371e0b51c2,United Kingdom,GB,en-GB,2026-08-12T20:18:19+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,mobile_app
F-H9HGB8M515HL,7dbfdf882e817b02,1d9fb458ac2e2cdf,Germany,DE,de-DE,2026-08-13T12:58:05+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren. Ich bestelle mehrmals pro Woche über die Website.,tablet,mobile_app
F-PO5N0ZI0CPL4,2015dcb580929dbc,7d14ecd5a47708b8,United Kingdom,GB,en-GB,2026-08-13T06:30:08+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. I use the site a few times a week on my phone.,tablet,website
F-M33L8NNYHDAS,22be3cf5dd8f40f7,74ec6e64af71d825,Germany,DE,de-DE,2026-08-12T17:15:18+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben. Ich bestelle mehrmals pro Woche über die Website.,desktop,customer_service
F-BXMQDHQ4F80Y,e081208394302ca1,0c88396249763f2b,United Kingdom,GB,en-GB,2026-08-13T09:39:25+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-LM7CBJO7QGL6,610f3c458e612f6d,1e0a43a72c004402,Germany,DE,de-DE,2026-08-13T07:49:32+00:00,delivery_experience,1,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt.",tablet,website
F-6HEXM0F8GL5R,9ce1b4aedace1552,f51998866a268342,France,FR,fr-FR,2026-08-13T13:35:25+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,desktop,website
F-70WZ902TAYMM,6a3e1a2676dfe017,56e5aca18495b43c,France,FR,fr-FR,2026-08-13T06:01:33+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-RVISMQZCYZNL,ee52e6574f2ba13e,bfea7455be954640,Germany,DE,de-DE,2026-08-12T16:16:37+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,desktop,website
F-ID5WYWFULJTC,b586cf870f10232f,8adc2fcbf23496c2,Germany,DE,de-DE,2026-08-12T18:04:37+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,mobile,website
F-71OUDM6L2CAC,99fe5a4de69a6400,0a3622f122714e24,United Kingdom,GB,en-GB,2026-08-13T09:03:59+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-LF5VUOG8YM9W,76bd7bf7a0346f1c,bc8f0145d8e3914c,France,FR,fr-FR,2026-08-13T13:07:29+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. C'est ma deuxième commande ce mois-ci.",tablet,website
F-7NYBJ7RIPXYX,36bdf3449c77a1d7,b0d250e6623e5069,United Kingdom,GB,en-GB,2026-08-12T19:05:58+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,tablet,website
F-7GBH63EZ7SKL,a39769f00138c85a,9f6d7763a0c20a40,United Kingdom,GB,en-GB,2026-08-13T00:27:47+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,mobile_app
F-5MSD4UG27DM7,cbacf10ab42cad84,18e97cc7504def91,Germany,DE,de-DE,2026-08-13T09:32:16+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-TIFOF39NWA3L,79b77cf2d0643fe1,23d0f94321357801,France,FR,fr-FR,2026-08-12T19:01:50+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,mobile,customer_service
F-82FMU3KP7ZDK,026cdd58b07d5f71,84c34e163ed828c5,Germany,DE,de-DE,2026-08-13T11:10:31+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,mobile_app
F-69ORUEI16X48,4d85461b0c148877,554eb6ee7e025659,Germany,DE,de-DE,2026-08-12T22:03:08+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,website
F-0T2OGLAXCL4K,20d3b0a53e849d38,277a7708a6c665bf,Germany,DE,de-DE,2026-08-12T18:14:37+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,customer_service
F-GH9PZZXG5V1P,345f8081985cd165,4ba4ef9a347f329c,Germany,DE,de-DE,2026-08-13T02:54:13+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,desktop,customer_service
F-HKN17GYPT6RN,9d5f6ebcdcc25d02,7d97e81ad7d6120b,France,FR,fr-FR,2026-08-13T05:07:18+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,website
F-ZHZC5MASBYSB,9b901f1e8c114f21,d77b8edf12c6435f,United Kingdom,GB,en-GB,2026-08-13T12:47:31+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,mobile,mobile_app
F-7S7NCL5C8RRR,d1044229b320b578,eccc866fc2350b83,United Kingdom,GB,en-GB,2026-08-12T14:12:04+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,mobile_app
F-P41XM1STLCS1,2ec27abfdb8c262a,e256de5d5668fcb5,United Kingdom,GB,en-GB,2026-08-13T02:38:37+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",tablet,mobile_app
F-M28CTHJI65PO,184df7b21e880413,3a977f71ceb46e81,Germany,DE,de-DE,2026-08-12T21:51:49+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",tablet,mobile_app
F-DB9WUHE2SKBX,9902eb87e6c72aea,d44d5ba137a91a63,United Kingdom,GB,en-GB,2026-08-13T10:23:55+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-12N1M9A69R0X,aeaf8f19e90f68eb,1ec89702b018eb05,United Kingdom,GB,en-GB,2026-08-13T07:25:27+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,tablet,website
F-QW2MO46MEYLU,91525ad4242297ee,e128583bb3a171f8,United Kingdom,GB,en-GB,2026-08-12T17:03:58+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,tablet,customer_service
F-RLRWMXDN5F07,a42899d5254185e8,ea1686125a14fa96,United Kingdom,GB,en-GB,2026-08-13T11:34:25+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. This is the second order I have placed this month.,tablet,mobile_app
F-I7N4EXYT530B,4f3d88ee04cfd0ce,e1490f007a457007,France,FR,fr-FR,2026-08-13T12:32:02+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,website
F-7O5GBYQA81K6,dda55119881a3377,37608954a44e3065,United Kingdom,GB,en-GB,2026-08-12T15:25:22+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,website
F-4UGIVFYDL5AQ,5d0bec944c9fce51,d641c102250cf6a9,United Kingdom,GB,en-GB,2026-08-13T06:33:55+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I use the site a few times a week on my phone.,desktop,mobile_app
F-NTE3B73DUG3Y,ad63f3b03b418a3d,542894f6c52115a2,France,FR,fr-FR,2026-08-12T19:21:06+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,customer_service
F-PV40M1CS8KTH,e0a8c22f9dba4565,1718bb2c3aae97f5,France,FR,fr-FR,2026-08-12T22:57:04+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,website
F-1VSHNV7H0A95,918456a862897185,877aaaf7e17cb5c4,France,FR,fr-FR,2026-08-12T20:29:08+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,website
F-HWNQ2L0W56BJ,db6f5e96f42c9651,fb62f02f10a2f291,Germany,DE,de-DE,2026-08-12T22:25:38+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",desktop,website
F-F4OOQP666KLX,dd095430b9a176c5,5144395756bb4d5c,France,FR,fr-FR,2026-08-13T12:49:18+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-66TWRFRC6WEL,7f35a5f3eef19972,f9eb14ac387f51a3,France,FR,fr-FR,2026-08-12T21:39:33+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",mobile,website
F-C3BR404GLWP6,550963dad2424b4e,1f047a62ee2be03f,France,FR,fr-FR,2026-08-12T18:43:59+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,mobile_app
F-2R9DXASIF69A,e401a32cc23102a4,2777bb536886f4b7,France,FR,fr-FR,2026-08-13T08:51:47+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,tablet,website
F-W7OZLHMW6OOT,aeeee7893785e3ab,b044f143b9163124,Germany,DE,de-DE,2026-08-12T19:51:50+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,tablet,customer_service
F-W6536MPP3T03,c75c7461953448b3,aac117a32fcdb219,United Kingdom,GB,en-GB,2026-08-12T22:39:55+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-Z530BCUJZ2TC,10365e2447298be2,1fe2f2a9eef39a7f,France,FR,fr-FR,2026-08-13T13:18:25+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,customer_service
F-EFUNOD2UGGKD,085ce140fe69fe32,3e1a4064f81fcf88,France,FR,fr-FR,2026-08-13T07:32:20+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",desktop,website
F-ZMZCZOCZAFWX,0fc87939c8e771fa,893ee6cf20d85f65,France,FR,fr-FR,2026-08-12T20:00:15+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",tablet,website
F-8R5MYC038B3D,8b449017e314bdff,cce484dda0fa11de,United Kingdom,GB,en-GB,2026-08-12T19:13:57+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-LXAPZQ5RU8TW,dfcaccd20b440f2e,cfb0fbf68262252f,Germany,DE,de-DE,2026-08-13T00:54:18+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,customer_service
F-31JLOP0A4XDL,ca07d7f5327a0247,8ff28c918b4cc542,France,FR,fr-FR,2026-08-13T06:55:18+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,customer_service
F-QBJWVC40LI7F,c7a5c43ffb436d9b,51c5262c66d46190,United Kingdom,GB,en-GB,2026-08-12T19:38:05+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,mobile_app
F-4YNN8DUUHGID,c90c36fb5b8a0e96,6b3ddbb8ccc4d94f,Germany,DE,de-DE,2026-08-13T04:40:25+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt. Ich bestelle mehrmals pro Woche über die Website.,tablet,mobile_app
F-EEJKCDDH3QL9,b34b35a3960b4151,7f8abbf126919c57,France,FR,fr-FR,2026-08-13T02:11:16+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je commande sur le site plusieurs fois par semaine.",desktop,website
F-UP470KXD4N0V,15ac0ef1c0aa27c0,165b5db8ada05d96,Germany,DE,de-DE,2026-08-12T17:28:47+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-E47T5WWE0QVK,45d4863e8a339132,10b75aba8adf58f0,Germany,DE,de-DE,2026-08-12T22:27:07+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-ZMZVUS9G22R4,b24a32733d6678a5,8e03b0eef84c6bcf,United Kingdom,GB,en-GB,2026-08-13T06:02:51+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,tablet,mobile_app
F-2PKCZ8BQU8C4,f817ee3befb2c3ab,3eacf6958e315566,United Kingdom,GB,en-GB,2026-08-13T05:27:05+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating. I would recommend the store to friends and family.",desktop,website
F-1UAX0ZM64ITZ,90c31f6cbb59f442,612e2a310affc15d,France,FR,fr-FR,2026-08-12T19:36:34+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-4WCIRT4MJIC8,7bd7e0b2618ea211,3bc0bbb790520a89,United Kingdom,GB,en-GB,2026-08-13T12:22:12+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,tablet,mobile_app
F-3FNB3101WSUW,dc81d11e4c9039a5,b0c26c584c3e45f3,Germany,DE,de-DE,2026-08-13T00:00:17+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-1RDOTT5GOITU,5945113310cc12de,e7bd75dc4af9ae82,United Kingdom,GB,en-GB,2026-08-12T15:55:34+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",mobile,website
F-GSO85JWQT2Q6,1a4b814fdea921b2,1cd81c10bbb73b6c,France,FR,fr-FR,2026-08-13T02:10:42+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-AQC6CV67ZUZC,cb5d004c5262eb33,ad34a9dafa796904,United Kingdom,GB,en-GB,2026-08-13T13:09:56+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,mobile_app
F-RLQT7ZJE75C1,2b82353ac8e39623,d1c0b2a637cde04e,France,FR,fr-FR,2026-08-12T18:15:22+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-YUG7GX7HJVJL,0534b885f96a3bb8,56132c7f58198e10,Germany,DE,de-DE,2026-08-12T17:59:46+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-UI3424S02G6T,920fb9250496ce7c,cf2b48bc14e77f8a,Germany,DE,de-DE,2026-08-13T09:44:50+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,customer_service
F-S6Z5H1A1V2JW,78c79cb38ed16e1d,bc3648a7997a9030,United Kingdom,GB,en-GB,2026-08-13T02:48:08+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I would recommend the store to friends and family.",tablet,mobile_app
F-1TR3LXWW9786,2eed404e43a4fa3a,7bbb897098ef910d,France,FR,fr-FR,2026-08-12T16:12:04+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-LHRIS8D3V9RK,db1aafcc38bb3e92,48f075f623053378,Germany,DE,de-DE,2026-08-13T08:41:40+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",mobile,website
F-PAFYGQ8OVN8P,04bda235b322d94d,d8c5b6e181ecdf40,Germany,DE,de-DE,2026-08-13T13:31:03+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,website
F-6GMFGQ7REFPS,b9889967aa1cd4ba,5de0693dda8b7e1a,United Kingdom,GB,en-GB,2026-08-13T02:28:04+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family.,desktop,customer_service
F-4S0RR6ORBDV4,9bc61351d2be7731,ab28a4ab406d89e1,Germany,DE,de-DE,2026-08-13T09:51:59+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,customer_service
F-UVHUCDT2WJ8W,cd207db4dba1e94f,4a217eafb57a4782,United Kingdom,GB,en-GB,2026-08-13T03:04:00+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,mobile,customer_service
F-RV9J5ITT6IFR,7a2373485e741cd1,b77bd92f9dca8067,Germany,DE,de-DE,2026-08-13T10:56:31+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,mobile_app
F-OPXULJ0LGY39,9fd5c18a687981e8,af63108348193a12,United Kingdom,GB,en-GB,2026-08-13T03:09:56+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",mobile,customer_service
F-BY05NEDLV9IY,60bcd37522d75f6b,d080f7d581479aac,Germany,DE,de-DE,2026-08-12T16:28:47+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-IRQQQ07BU06X,d30b7880ee9bc01b,d04143b5775c7cb9,Germany,DE,de-DE,2026-08-13T03:28:52+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,website
F-SILITU1H2XDP,f4d844acd44a9758,41763f7bbb1bb5f5,France,FR,fr-FR,2026-08-12T22:09:29+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-U0AT4AD168ZH,99addb48c079d128,9fea5c6537425b98,United Kingdom,GB,en-GB,2026-08-13T01:47:59+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,mobile,website
F-SEDTZPKBLUR3,e6454d6ef9071afa,cf0b0ac41d81b5d3,Germany,DE,de-DE,2026-08-13T04:26:08+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-E34VLR0W8GJX,7349eefce0ba0f98,c1a2af75031d884b,Germany,DE,de-DE,2026-08-12T23:32:26+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-DDR6KKW8AH3U,6591ddbc0b261f7d,ac873e53af8eb128,Germany,DE,de-DE,2026-08-13T02:57:39+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-E7BGQIWORSYR,4979923af70dad16,01fafea7df979c7d,United Kingdom,GB,en-GB,2026-08-12T21:44:39+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. This is the second order I have placed this month.",desktop,customer_service
F-NL06TKRQHTUY,2f374e4c62ff3c33,cd72c4a2b36c2e19,United Kingdom,GB,en-GB,2026-08-13T08:01:29+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,desktop,website
F-28DEULKM7XHV,121c83fa4a099a39,c793d72b783694f3,France,FR,fr-FR,2026-08-13T00:21:34+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,mobile_app
F-CQD1X84Z4X3F,f4dbd55c28047147,7ddac269842e73da,Germany,DE,de-DE,2026-08-13T04:16:48+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-KU5DETHYQPYH,73df72c2b1916a42,d736fe5857ae02f5,France,FR,fr-FR,2026-08-13T01:48:15+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. J'utilise surtout l'application mobile pour commander.,desktop,website
F-6903M1G20FE7,ac913f928235130f,d1eef7fb909ca7ab,France,FR,fr-FR,2026-08-13T03:05:17+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,customer_service
F-EP1YHBIVEWSH,c90bb96de353081e,5d711e3bae2ebf10,France,FR,fr-FR,2026-08-12T20:43:37+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",desktop,mobile_app
F-FYQDTQOS4TZA,39d5aa6d6f5786fe,5d09c8da1f958483,Germany,DE,de-DE,2026-08-13T01:57:39+00:00,search_relevance,1,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,mobile,customer_service
F-AMCBDGRG6F64,ffcc8f788cef30ba,6c8749f248c2ed9f,Germany,DE,de-DE,2026-08-12T21:09:22+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-HSMNCZABOJN4,e1c590f6b379c4c2,6299bba505d702f8,France,FR,fr-FR,2026-08-12T16:20:38+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,customer_service
F-OL5B4GY3ZD00,5f43027e0ed05737,4e5485e793fcbab4,France,FR,fr-FR,2026-08-13T09:46:27+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. Je fais mes achats surtout pendant les ventes du week-end.,mobile,mobile_app
F-537T6DLV47HI,aac530ecffcfef8c,cc457844f9e1d8b2,France,FR,fr-FR,2026-08-12T15:40:37+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-1R14CLYALV3O,a03985d9645caa20,77580d9519e1ad99,France,FR,fr-FR,2026-08-12T18:47:03+00:00,page_load_speed,1,"Le chargement est vraiment lent, les images arrivent trop tard.",mobile,mobile_app
F-20KWA56A21FB,7f48353126159f0e,7744cf80b02e3c5b,France,FR,fr-FR,2026-08-13T00:43:42+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,website
F-D1CJHHDEQTPX,35d3bcf8e2f4ff42,392f452483b468c4,United Kingdom,GB,en-GB,2026-08-13T02:09:57+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,mobile,customer_service
F-1MD9KJZBFII8,ba26913d811ea503,7d40c7e5a8057481,Germany,DE,de-DE,2026-08-13T09:48:23+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-3K2G6YQ3BZHS,9d4cbbc14d8e6a8a,6526ca1457b30b06,France,FR,fr-FR,2026-08-12T14:10:10+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-PLPG2OURMXMA,6d5c2c37ddb55a2b,57edcddbb5df413a,United Kingdom,GB,en-GB,2026-08-13T02:06:39+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",mobile,website
F-MY4KC9LW5F4H,122bba46f3bb46ad,c40caaa97b9e05ac,United Kingdom,GB,en-GB,2026-08-12T16:40:59+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish. The mobile app is my preferred way to order.,tablet,customer_service
F-J4HBRH7UJ9ZZ,c11869116f827325,eab0a62c89dd36c6,United Kingdom,GB,en-GB,2026-08-12T23:13:58+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,mobile,website
F-MNOT7BMPWPE3,d8be71e3c69e9997,b064a1c83e7c03c2,Germany,DE,de-DE,2026-08-13T03:22:33+00:00,after_sales_support,2,Meine Beschwerde wurde wochenlang ignoriert.,desktop,website
F-YVXPO10KJWW9,a39c7bbc7732d034,112d215a63e5f641,Germany,DE,de-DE,2026-08-13T06:59:16+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,customer_service
F-QHW1W4X4UYS8,ba67288b2c805065,e33b21ca95363b0d,France,FR,fr-FR,2026-08-13T00:46:57+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. C'est ma deuxième commande ce mois-ci.",desktop,website
F-RYW1MWNOYAVZ,5151c919f35cf8a3,ccc5ddf96c59252d,United Kingdom,GB,en-GB,2026-08-13T03:47:36+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,mobile_app
F-0AC8KY10Y516,81c238de781cf13a,2663eb1af2556930,France,FR,fr-FR,2026-08-13T05:56:50+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-7KVB8A4CJGHD,033f1c4153394345,0e882c27c512cf7f,United Kingdom,GB,en-GB,2026-08-12T14:25:35+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. The mobile app is my preferred way to order.",mobile,website
F-FKILYLZW0L78,cfbefd627e2a7932,ad7db5e9cdb4a3aa,France,FR,fr-FR,2026-08-13T07:57:54+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-VOXZPUGH60MZ,f80e3bb62f3c638e,61f842bec2bdb1d5,France,FR,fr-FR,2026-08-13T06:24:43+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-HXKFVJHEPPYM,bbae064812061a4f,c3f9eefa4d0ad144,Germany,DE,de-DE,2026-08-13T03:51:41+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-AO7ZY4P82YPQ,8a9d22876abea32c,eebbbb473f92dc33,Germany,DE,de-DE,2026-08-13T12:42:12+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben. Ich bestelle am liebsten über die Mobile-App.,mobile,mobile_app
F-WXZQKRBFD06M,371c3301956de441,94be9044e5b83166,United Kingdom,GB,en-GB,2026-08-13T08:26:07+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,mobile,customer_service
F-327UUGHTAZAT,8e491e0259a25fd8,ac361fcc25c5ae0b,Germany,DE,de-DE,2026-08-13T07:59:33+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,customer_service
F-VSDXQ1LNGHYA,68c4af582d07b90d,f7b5481d92081d51,United Kingdom,GB,en-GB,2026-08-12T18:53:35+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,mobile_app
F-2RMBLYZEK7E4,01a08f445dc73137,377e4a976682c9dc,France,FR,fr-FR,2026-08-12T20:19:11+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-I6U0CF7XST9R,51ebd915116a992a,2426c477fa966f46,France,FR,fr-FR,2026-08-13T00:55:37+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,tablet,mobile_app
F-6O3Y9YNLJNAJ,938162a6540442ea,e51b0c664ee37edd,France,FR,fr-FR,2026-08-12T19:23:12+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. C'est ma deuxième commande ce mois-ci.",mobile,website
F-HB3SBKZLCUJU,37b2876eaaed71a1,58d7067373e478d8,United Kingdom,GB,en-GB,2026-08-12T21:45:23+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions. I use the site a few times a week on my phone.,desktop,website
F-JI3SXPHACGCF,a8c8a68ddadf2bde,68da71a7fb69e40a,France,FR,fr-FR,2026-08-12T20:37:47+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,website
F-UD6DILFJNTHI,3a858f93c20da417,0ae6a3d296f37910,France,FR,fr-FR,2026-08-13T03:45:26+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",tablet,mobile_app
F-DVWDE8VB724J,f414608cb5b3e1fc,6c71561ee2a5bde0,United Kingdom,GB,en-GB,2026-08-13T03:01:20+00:00,after_sales_support,3,Support answered my query but it took two days.,desktop,mobile_app
F-URO53XTTW4NM,46e8aacdef430e60,baf9a6c3079c3ed8,United Kingdom,GB,en-GB,2026-08-12T18:48:24+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,customer_service
F-9A4VU1QA572P,00288e3d986aee48,d8ab1379bf3319f6,United Kingdom,GB,en-GB,2026-08-13T00:35:09+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,customer_service
F-OM6VQJ3GFHWV,5587a2d69e49bfc6,9cc57abde62d6ef0,France,FR,fr-FR,2026-08-12T21:35:05+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-B22HFP8DJL2O,f51e8758741671af,8960af54fa454151,France,FR,fr-FR,2026-08-13T05:45:15+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",desktop,mobile_app
F-KVF14DG5BNKU,ba1d6b185087741b,90ccab4c6467cb10,France,FR,fr-FR,2026-08-13T11:48:39+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,customer_service
F-21E9KECQKJEA,db4efa47fd6990c8,4f4e9520a5ce97ce,United Kingdom,GB,en-GB,2026-08-12T18:21:00+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",tablet,customer_service
F-95A9HULEOSJX,ff51dd0186816467,251c3b7e77428fd0,Germany,DE,de-DE,2026-08-13T02:29:49+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-U327PV3D03EF,741f98a01d10d4d0,7aa3ec781d3be4e9,United Kingdom,GB,en-GB,2026-08-12T20:47:53+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",mobile,mobile_app
F-X3JZFY0ZVCCA,203c7d2e0076955f,da7a00ad073a824f,France,FR,fr-FR,2026-08-12T20:43:41+00:00,page_load_speed,2,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",mobile,customer_service
F-T5B5X79GHTOV,0cd2d695140c6a18,cfbb0471765a4b00,Germany,DE,de-DE,2026-08-12T23:16:43+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,mobile_app
F-2FFNVQ1O783V,0e2ce72cefeb5d52,e87d05c045931b97,France,FR,fr-FR,2026-08-12T15:11:59+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,desktop,website
F-AITLFWBW5IW3,5c7c7c93b2407945,fa887031842e9a51,Germany,DE,de-DE,2026-08-12T18:49:40+00:00,after_sales_support,1,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",mobile,mobile_app
F-UKSP8WW8F3I8,8588bfd8e0932d21,028970e3cc0684d6,France,FR,fr-FR,2026-08-13T10:56:34+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",desktop,customer_service
F-UBKD5L3495TR,e217dc3cbc614e89,5a6913cf448416e9,France,FR,fr-FR,2026-08-13T02:48:02+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-NW89835L3TZN,c5e000281e4ef219,9a3d10f9be725850,Germany,DE,de-DE,2026-08-12T20:44:30+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,desktop,customer_service
F-72BYN48ATFAG,5f199d674ca78b97,03ee619c1f7925fb,France,FR,fr-FR,2026-08-13T01:57:54+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,tablet,customer_service
F-NWG497662BIN,ca8983a3521da202,57cbcff28ff26433,United Kingdom,GB,en-GB,2026-08-13T10:26:09+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",desktop,mobile_app
F-R267OPW2Q5HY,2bd700b4551ab48e,9b454fb471f84d29,United Kingdom,GB,en-GB,2026-08-12T18:29:55+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I mainly shop during the weekend sales.",tablet,mobile_app
F-RJAP8C0R9Z6G,0fdbee4c7156d0d5,ffb47d44ad872744,United Kingdom,GB,en-GB,2026-08-13T04:19:45+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,mobile_app
F-2A035GVX0FN3,e911f3a1104a55e8,a2137e453be7b9ce,Germany,DE,de-DE,2026-08-13T03:35:55+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,customer_service
F-S1MJY59WWJSQ,90c568a2de1df078,6fd843b2777c1d1a,United Kingdom,GB,en-GB,2026-08-13T09:45:23+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. I mainly shop during the weekend sales.,tablet,mobile_app
F-GDFTB3CU7ODM,6a2530295ee12e10,f2ad1623e7f91f3a,Germany,DE,de-DE,2026-08-13T02:30:25+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,mobile_app
F-KNK1Q83MGRZG,54a0c94ff4e84bda,18637eac9d2851da,France,FR,fr-FR,2026-08-12T22:12:19+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,customer_service
F-7A25RZY5ZN93,b8289b6bc143bc54,48ff8cdae39c6ff3,Germany,DE,de-DE,2026-08-13T00:50:28+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,mobile_app
F-APCPZVYJ2E36,4f5f935fce5ee809,0d8d2321a9d6e977,Germany,DE,de-DE,2026-08-13T02:48:18+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,mobile_app
F-ZY564LIH750F,aedcdc0573421a71,797724ac45bf788c,France,FR,fr-FR,2026-08-13T09:21:26+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives. J'utilise surtout l'application mobile pour commander.",tablet,website
F-K8HSFUCRVA7H,e0e869eeeffe2e58,f395f8c6c1aed830,United Kingdom,GB,en-GB,2026-08-12T20:29:02+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,desktop,mobile_app
F-YGZ6GOZ5A26F,0a320e3f0f1c1c30,8b18471f1a185966,France,FR,fr-FR,2026-08-13T00:13:34+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-IYZL8H0Z3OL9,8a2c6b7533b8a25e,ea4ef32bd94059bb,United Kingdom,GB,en-GB,2026-08-12T19:31:54+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,mobile,customer_service
F-3AF6SSGFJEV4,cffa814317524507,ef4ca420189dcca6,United Kingdom,GB,en-GB,2026-08-13T10:54:23+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,mobile,mobile_app
F-EBN4HCQJU4TE,b5347184d5883b95,0e8ce7738b54b0b5,Germany,DE,de-DE,2026-08-13T13:09:00+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,website
F-G46XB0KKD7GW,4f7fb6b36165e713,033422ce9200488a,Germany,DE,de-DE,2026-08-12T21:48:43+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,mobile_app
F-FOYFVDFNU3PZ,aa7963a15edb9265,16562d116f9edd74,Germany,DE,de-DE,2026-08-12T15:45:15+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",tablet,customer_service
F-UQY44VE6WISW,7e917df6bb2b2e7e,aeb937faf6575b66,United Kingdom,GB,en-GB,2026-08-12T17:20:37+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,mobile,website
F-ALAOVI64HDCP,d214918ea772458b,36e8138b0c5f6f4f,United Kingdom,GB,en-GB,2026-08-13T04:59:49+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. The mobile app is my preferred way to order.",tablet,customer_service
F-C389R2I0BQWG,9650ef09f8f3d547,e081c75bfc68c1bb,Germany,DE,de-DE,2026-08-12T14:51:23+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,customer_service
F-AJ6EY2NQ0RI9,8078fe53762ef4e0,0f54e6980464ca22,United Kingdom,GB,en-GB,2026-08-13T03:35:54+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",tablet,mobile_app
F-DH8WJ4BVSDEL,bfcd9124d75dab3e,e8b2f0343ece350c,France,FR,fr-FR,2026-08-12T17:42:03+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-OJSLCJRDQ8S2,de0f759b77bf5ba8,0581685857b7ff37,France,FR,fr-FR,2026-08-13T00:26:02+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",tablet,mobile_app
F-EHH5RZO3BQ2J,e91b13f34c6e9d41,559d2b06cf2a9137,France,FR,fr-FR,2026-08-12T20:41:25+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",desktop,mobile_app
F-QX6UZJI61N0K,f15fa87bee7168c9,19255e3053174141,Germany,DE,de-DE,2026-08-13T07:59:32+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,tablet,website
F-R9JOD3S28S1F,5c84b6a9cfd34ace,0da580fdd5143c4d,France,FR,fr-FR,2026-08-13T11:41:34+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-HBPPNK6NHTJE,b8e7965c51729598,4c021939525681e8,Germany,DE,de-DE,2026-08-12T18:52:16+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-T1U0J5KWNAFF,d8ad0f6ee9d19145,dca6bd67d755a94e,France,FR,fr-FR,2026-08-13T04:11:28+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-Y3W4I74IE24L,e64c8a5451b7779e,cc47b50c7839e032,Germany,DE,de-DE,2026-08-13T11:39:26+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-GD42STRZBFTW,cd6e6da86765ced1,c800c73911d2713d,United Kingdom,GB,en-GB,2026-08-12T20:22:11+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",mobile,mobile_app
F-EYDUJK14UPB3,9fe43f459e94de77,733b9116962205b6,France,FR,fr-FR,2026-08-13T08:16:57+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,mobile_app
F-L6FR9VUIDCAL,82ec8906917d9711,97d75768c3ee1c2d,United Kingdom,GB,en-GB,2026-08-12T23:16:45+00:00,product_recommendations,2,The recommendations are always the same items I already viewed.,desktop,website
F-7V9IB732CW9H,b1fe95b2960f5f50,38b4bdec7036d39a,France,FR,fr-FR,2026-08-13T03:54:24+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,tablet,customer_service
F-8XQUGLPWFUGT,2a8afa197e3e799a,76ed325f3cda421d,France,FR,fr-FR,2026-08-13T11:48:10+00:00,delivery_experience,2,Ma commande a été retardée d'une semaine sans aucune explication. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-TMFBMLNSAI3I,073f58598bb300bb,47090f6f9b0160c1,Germany,DE,de-DE,2026-08-13T00:31:46+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-2GM9R9LH5Q98,4f88bd7531378bbc,c94560afd98e3546,Germany,DE,de-DE,2026-08-13T12:32:23+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,customer_service
F-LPSUH2BE8YQJ,f1be9cdd63e39a4c,68a61943c547efe7,France,FR,fr-FR,2026-08-13T06:03:36+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-6NV2C05Z63DL,4b9711f828668603,1717d063137fea7a,United Kingdom,GB,en-GB,2026-08-13T06:58:10+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",desktop,mobile_app
F-YJSHHH1JZAFH,086e5d37d6caa805,8b7230a194ad5362,France,FR,fr-FR,2026-08-12T16:49:11+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-0X02UGTJF47P,9e59dc03ca27c5d6,07ad6052fb312f83,France,FR,fr-FR,2026-08-12T17:46:55+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,tablet,mobile_app
F-7L2G169D0H4P,301d6ad97e5b081c,25008d04c53e5224,Germany,DE,de-DE,2026-08-12T19:32:22+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant. Ich bestelle am liebsten über die Mobile-App.,mobile,mobile_app
F-84Z5WK1EHS9A,1937b1f799d0ab15,d9dab8e6bff01684,Germany,DE,de-DE,2026-08-13T12:07:40+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,mobile_app
F-K4SVKDYJPGZ3,225fc7eb403cab88,1e0965f82218e622,France,FR,fr-FR,2026-08-13T01:01:12+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,tablet,customer_service
F-137AUM3C0CR4,79babfd843945c46,a7884a10995d08da,France,FR,fr-FR,2026-08-12T17:31:32+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-UPJQQ199TP8G,32af57fdecf5d934,9d49b307c7e8c34f,France,FR,fr-FR,2026-08-13T02:51:55+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-OL5JVNBGJ8VO,395767d62894fd7b,7757f8aa92b0dd7c,France,FR,fr-FR,2026-08-13T05:34:24+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,customer_service
F-UGBLEMDRWZNT,fb5e8f2a9d4a10ba,f6cd45086df6e4a1,Germany,DE,de-DE,2026-08-13T03:34:26+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,customer_service
F-G17AUHXHTOQ2,6c53e9fcb64a2fe7,eca5c54a15de20ac,France,FR,fr-FR,2026-08-13T10:30:23+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-XVR06DCY9U6M,767b769386de2b99,7fe25b3bb2903486,Germany,DE,de-DE,2026-08-13T01:52:38+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,tablet,website
F-BJDL59EDFPHQ,966892c0449dfb9c,919114f1e1f82602,United Kingdom,GB,en-GB,2026-08-13T07:42:01+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,desktop,customer_service
F-3HBF8SCYOP7J,b369079f59e23303,369531d2f0cb2d80,France,FR,fr-FR,2026-08-13T06:19:25+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-CKNR41ATE2G8,a9a26041911e90eb,9116258447d5bcef,France,FR,fr-FR,2026-08-12T18:35:06+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,website
F-SSWHBBCS0WVY,60d82539cb218c35,3618853eeb03a7fe,Germany,DE,de-DE,2026-08-12T17:52:47+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,website
F-ELW9P8W0PVQ4,59e72c346bf2c82e,f165da6da6857aef,United Kingdom,GB,en-GB,2026-08-13T06:22:49+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. The mobile app is my preferred way to order.",mobile,customer_service
F-YN2EOBJZP4MK,992fdf5308949cc7,985f9e624afa71f1,France,FR,fr-FR,2026-08-12T20:41:15+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,mobile_app
F-TDQ5QZ6JISAU,9dbce487dfdffcf2,5f4b3a65af60ab58,United Kingdom,GB,en-GB,2026-08-13T05:32:55+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",mobile,website
F-X1111VNY11BD,640d6cd77f2f011b,23a8d5af7a734353,France,FR,fr-FR,2026-08-13T07:55:34+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je recommande volontiers cette boutique à mes proches.,mobile,customer_service
F-IY0Y6UERSEKX,2175b5a33e112bbb,fb79e05676f55d28,Germany,DE,de-DE,2026-08-12T23:42:59+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-HFFAQE5883YT,3b58efafba2b2faf,d95b3fa5d2f076e4,France,FR,fr-FR,2026-08-13T04:29:08+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,mobile,customer_service
F-DCI1PHMMQE62,e02199422c4c84e4,13c241b98394df88,France,FR,fr-FR,2026-08-13T10:23:18+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,website
F-8ONFP2RV74EM,0d9e8758dfe57960,da68b83adc9ee2c4,France,FR,fr-FR,2026-08-12T15:54:46+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-UUE8WLR0GP2M,a9c9744b77b2a360,c519e69f3d43396a,United Kingdom,GB,en-GB,2026-08-13T01:15:49+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,website
F-QI411FPGIFW0,95a942ab1be0e6d3,c0c57cf93cceb37e,United Kingdom,GB,en-GB,2026-08-12T18:52:49+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I use the site a few times a week on my phone.",tablet,website
F-IQDFUHTKVJ6E,5ccf1537b1a0ab6d,bc6fac6b1da3a0fe,United Kingdom,GB,en-GB,2026-08-12T14:34:23+00:00,search_relevance,1,"Search relevance is poor, none of the results matched my query. I would recommend the store to friends and family.",mobile,website
F-O7T99QCY1DK5,82e7c8b858afc125,224c41296be2b12e,United Kingdom,GB,en-GB,2026-08-13T09:58:17+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly.",tablet,website
F-K44PGXVKOPTI,19652682b22ade6f,a5aa168f309759a9,France,FR,fr-FR,2026-08-13T07:41:01+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,website
F-7RJZ3AS5PK70,9bce97b893d548cd,4fea605b7a152b4c,France,FR,fr-FR,2026-08-12T18:56:45+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné. J'utilise surtout l'application mobile pour commander.",desktop,customer_service
F-2FZYK1WSS471,efb8d723172e50cf,cb4cd1c2658d1c36,United Kingdom,GB,en-GB,2026-08-13T07:35:33+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,desktop,customer_service
F-TN25E165JX3C,da6aa12973d051a8,e98671b71b5590a5,Germany,DE,de-DE,2026-08-13T01:18:51+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",mobile,website
F-5RWUPXK1QLSI,86609513f329cfa1,fb576c27e38a7e5e,France,FR,fr-FR,2026-08-12T20:10:54+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner.",mobile,website
F-I70QJEIDQEXQ,9af9ef61db66bc13,7ec7346b57a0751a,France,FR,fr-FR,2026-08-12T19:46:59+00:00,checkout_flow,1,J'ai dû saisir mes coordonnées bancaires trois fois.,mobile,mobile_app
F-NV38PM7TTAEL,b1889ef7ce338594,6ac0239c8926f325,France,FR,fr-FR,2026-08-12T19:04:27+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-UUR6G9O9FBCR,dc417019f64b84aa,add975bd96ba49ab,Germany,DE,de-DE,2026-08-12T22:11:50+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-HLEBW8SOLT55,3bd7b1267a63ee93,e5aa07c337e2b139,Germany,DE,de-DE,2026-08-13T08:14:16+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,website
F-JU0Q0G3S7B1S,ee62451731affdef,4bbf32eac2ea42be,United Kingdom,GB,en-GB,2026-08-13T13:32:35+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,mobile,website
F-L5OX53DIAKX8,f7c16faee56038eb,91083e2be7f9a27b,United Kingdom,GB,en-GB,2026-08-12T17:30:55+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,mobile,website
F-Y1WJRS57YOPR,e5356c34ed56a462,ac7d429c8c851281,France,FR,fr-FR,2026-08-13T10:52:33+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,tablet,website
F-IO0571VFSO4P,c05df280eb4ce2bb,a2dba3b60937d9dd,France,FR,fr-FR,2026-08-13T08:11:16+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",desktop,mobile_app
F-YXISAVYHSHTT,17d122b888ee5bd4,807910a81e3587c2,Germany,DE,de-DE,2026-08-13T09:44:01+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,mobile_app
F-G351BJ3F2WAE,48ceee063b3c16a4,7ef498e9bce510d9,Germany,DE,de-DE,2026-08-13T01:07:18+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-WRTZ094H4YDT,481f0764f02a29c1,be5eb1fc78d4134e,United Kingdom,GB,en-GB,2026-08-13T00:35:26+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. I would recommend the store to friends and family.,desktop,customer_service
F-FDPWWY34KF7F,12aa4e295688aa26,11623be6a1061141,Germany,DE,de-DE,2026-08-12T18:36:46+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,website
F-R8SWBP3U8CXS,70b0f28636b5231c,e24064a2ecf30e29,Germany,DE,de-DE,2026-08-12T14:40:42+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",tablet,website
F-SUDHR0LMYEWG,1f749ffe75bf7007,9f7427806d214966,United Kingdom,GB,en-GB,2026-08-12T23:59:51+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,mobile,customer_service
F-9G6Z3EL0WGG9,e04443a31472dcf2,da514d06a64f9de9,Germany,DE,de-DE,2026-08-13T09:44:43+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Das ist meine zweite Bestellung in diesem Monat.,desktop,customer_service
F-4RT86LG01E8J,9a2f41b31a5b2f5c,71aa2bc3ceb7aba2,France,FR,fr-FR,2026-08-13T04:53:56+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,mobile_app
F-JTXB7I5FHWQH,2716b3a4badb155f,8b6cc175cb89b5be,France,FR,fr-FR,2026-08-12T17:46:26+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. Je fais mes achats surtout pendant les ventes du week-end.,tablet,mobile_app
F-5XP2E1SOAM5S,29bf59a3df90bb95,a48acb794767bafe,France,FR,fr-FR,2026-08-12T17:07:22+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,desktop,mobile_app
F-ADXFYN3SJWHG,8d13b1dc7a8006fe,7232e7bc3b7fdc10,United Kingdom,GB,en-GB,2026-08-12T16:38:15+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. This is the second order I have placed this month.",tablet,mobile_app
F-XCKDG6IJVT9X,8110efdfbd4c5d2d,5273e9d9d810ab12,Germany,DE,de-DE,2026-08-12T17:10:38+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,mobile_app
F-JJNRWSWOJB35,535bf9898a978f1e,d08b566703449ada,United Kingdom,GB,en-GB,2026-08-12T21:29:15+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,tablet,mobile_app
F-ZTARW5GGIMHY,d74b1ec64b1ba4b3,0f9d1796285ff398,France,FR,fr-FR,2026-08-13T04:25:14+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible. C'est ma deuxième commande ce mois-ci.",desktop,website
F-C6JLLP8ZCBJR,988377e2c9613933,f76dcadfb11aa1a1,France,FR,fr-FR,2026-08-13T00:08:46+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",desktop,customer_service
F-7V60MT6I6TWC,8de63c02df34ea19,f1e9a9897e0221e4,France,FR,fr-FR,2026-08-12T17:39:44+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,mobile_app
F-WARXV9W6TQKA,a11fc0513894ddb4,d6054ed07838f27f,United Kingdom,GB,en-GB,2026-08-12T19:51:09+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",tablet,customer_service
F-ND9I9S9VTS7C,e98c4b5c80a0a38a,ed660b6cfb8aec21,France,FR,fr-FR,2026-08-12T22:58:40+00:00,product_recommendations,1,"Mauvaises recommandations, on me proposait des articles en rupture.",desktop,website
F-QC7Y32PM6A1A,e1e93a383ad46d3a,0e27cd0f4e6110b2,France,FR,fr-FR,2026-08-13T12:12:40+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. J'utilise surtout l'application mobile pour commander.",tablet,customer_service
F-AIB6PU06WSPM,fa2bf45ca44e8c6d,3be8270419dc22f0,Germany,DE,de-DE,2026-08-13T08:47:22+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,website
F-18Y6FCE0MBL0,106a3065c3a0d2ac,987001c195f517b5,United Kingdom,GB,en-GB,2026-08-12T22:40:33+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",mobile,website
F-RO2GMBYNXBK6,034c80e76955badf,c5d0aad361c8c9e0,United Kingdom,GB,en-GB,2026-08-13T12:29:36+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,mobile_app
F-C9FNR3T7KVO1,46d6919ac7212480,cc7e73946eea6d30,United Kingdom,GB,en-GB,2026-08-12T23:05:34+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",tablet,customer_service
F-TDQVTFRSZZ0D,f595b46599ef71c7,f02394324bef535e,Germany,DE,de-DE,2026-08-13T07:24:48+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-R7KX8S0SUNZN,da35fdbd16b0c440,ba8248c0ebdfe616,France,FR,fr-FR,2026-08-13T01:17:29+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour. Je commande sur le site plusieurs fois par semaine.,tablet,website
F-F66PYJCI81T6,f744a66154ab6a30,38566b52237d1861,United Kingdom,GB,en-GB,2026-08-13T01:10:12+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,mobile_app
F-FEMT8QAVCZZI,09418914518ddf2b,dba37c8b5231fd57,France,FR,fr-FR,2026-08-13T09:55:56+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-X9HK04N5JINH,76dc6725d820fc38,185d657a0efbd62a,Germany,DE,de-DE,2026-08-13T06:17:07+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",desktop,website
F-429F1C4QNT0E,3d306466f2c0c3af,615afb0aabacc331,United Kingdom,GB,en-GB,2026-08-12T16:04:45+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,mobile,customer_service
F-XRXC47BQE56K,7fe075d3d076c712,3bbafb513ecb6ce3,United Kingdom,GB,en-GB,2026-08-13T02:56:03+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,mobile,mobile_app
F-GZQSHRNZHCG8,832964687941d3c8,d157c5aefd41c0a7,Germany,DE,de-DE,2026-08-12T21:53:56+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich bestelle am liebsten über die Mobile-App.,mobile,mobile_app
F-P90PNUYXUUUO,aebc821724dbebf2,2d0fe5d48c599023,United Kingdom,GB,en-GB,2026-08-12T18:31:14+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,customer_service
F-ZNOPE8JWDW87,3ba4f95f2fda82d6,f071a77e4da24c52,France,FR,fr-FR,2026-08-12T20:02:00+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",desktop,website
F-BNA59462PMUR,2268d4120ca64461,3715a15e9ec89a41,France,FR,fr-FR,2026-08-12T21:17:55+00:00,after_sales_support,1,"Le service après-vente est inutile, personne ne répond à mes e-mails. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-YU9U4LDM079N,a3c906f2bcc588e8,5214d348e63a805c,Germany,DE,de-DE,2026-08-13T01:59:58+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-GHOVBEMNX4L1,a15935eab153519d,63499483471d5307,United Kingdom,GB,en-GB,2026-08-13T12:02:02+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,customer_service
F-L02KYRJN09H5,4e1d7a116d09ec96,b21a89986e057085,Germany,DE,de-DE,2026-08-12T23:23:59+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,customer_service
F-AI68QOEUKNGF,69c13df143e5dbb3,1f7208cd84516f26,Germany,DE,de-DE,2026-08-12T22:24:23+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Ich bestelle mehrmals pro Woche über die Website.,desktop,customer_service
F-WLQLQIS0QTJ0,d4c1a1b7c93754db,05eca2034b7dc913,Germany,DE,de-DE,2026-08-12T22:46:21+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,mobile_app
F-IN4BEO6JANAW,2c99e895e81817fa,897577603868097c,France,FR,fr-FR,2026-08-13T07:37:02+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,mobile_app
F-MTKABU7HU0W1,2f41a6d0e92061b8,a30b28708fbc144a,United Kingdom,GB,en-GB,2026-08-13T12:53:25+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. The mobile app is my preferred way to order.",mobile,website
F-Y7U15Z9VW1T6,90c141a8c48d8ae4,16ca14eb2d628faf,France,FR,fr-FR,2026-08-13T09:37:50+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,customer_service
F-0W674GT9SPQ0,8528a4a0ba8b0f77,647971e50c9497bc,Germany,DE,de-DE,2026-08-13T04:00:47+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Das ist meine zweite Bestellung in diesem Monat.,tablet,mobile_app
F-IW5JRVEHD13T,d5a2765cd704c81e,08d6bf370fcb1b47,United Kingdom,GB,en-GB,2026-08-12T23:45:27+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock. This is the second order I have placed this month.",mobile,customer_service
F-UY1BQO19IROX,82c7195e58dad2f6,ed3c0871813d5c0b,United Kingdom,GB,en-GB,2026-08-13T06:57:56+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",desktop,website
F-IR0G7SB628QN,1ac14df394121876,389cf3ff66b42eba,France,FR,fr-FR,2026-08-12T13:48:46+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",desktop,mobile_app
F-V4EP8HPWEXAQ,e2350d3c6f32226d,99be8a3fcb07b317,France,FR,fr-FR,2026-08-13T05:01:43+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,customer_service
F-U34O7BQPGLWL,7259604af7e4f434,129c46b9ba023c65,France,FR,fr-FR,2026-08-13T11:30:51+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-S0F0RJN0K9EY,a9cdfdb74bcc96e3,7ca38e66fbb22ee9,Germany,DE,de-DE,2026-08-12T20:04:36+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen. Das ist meine zweite Bestellung in diesem Monat.,tablet,mobile_app
F-CU8I51BHTVTG,fc2edd54c3a17448,0d74f0968cd1d876,Germany,DE,de-DE,2026-08-12T15:13:30+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-CRCYO6L2I959,4e6bf2546f84a026,229eb4d7c0b4c156,United Kingdom,GB,en-GB,2026-08-12T23:38:24+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,customer_service
F-YUAOGSBU87JB,3cd6fcc4b06a7cd9,329b818e9a11cd00,Germany,DE,de-DE,2026-08-12T15:29:27+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-VJ6T3Q2FTRGM,0c93ea5a0020357d,f597ceea3a837616,France,FR,fr-FR,2026-08-12T21:42:33+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-2SY0T94015KP,19364fd0ea77c489,8260327dfa3d2a33,France,FR,fr-FR,2026-08-13T06:14:13+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-V22OKEM0JI93,186c94e95a35f924,b245307dd10d144e,Germany,DE,de-DE,2026-08-12T18:39:29+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-IT564GG5OHJV,7bf796a38204e650,f3580bbce1028354,Germany,DE,de-DE,2026-08-13T11:06:08+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-OS0KXDFO96IB,f553002de6abc96c,194927fa2d7dce72,Germany,DE,de-DE,2026-08-13T01:46:52+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-FDS8Z1S2A22Y,96fedb020b91c072,a15c8969c26d28f7,France,FR,fr-FR,2026-08-13T12:34:14+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je fais mes achats surtout pendant les ventes du week-end.,mobile,mobile_app
F-7XPTPSVIGH83,d3074455e179db97,94bd6bce2c9715ea,United Kingdom,GB,en-GB,2026-08-13T10:52:43+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,customer_service
F-VUMJT4CR2KZ3,9a52a3fbc84bdba0,acd29124307e82f6,United Kingdom,GB,en-GB,2026-08-13T04:11:56+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time. This is the second order I have placed this month.",desktop,customer_service
F-II9Z4AUAKFGX,e9a351c8625fe46a,26ed2acfde32cb78,France,FR,fr-FR,2026-08-12T15:02:33+00:00,page_load_speed,1,"Les pages produits sont très lentes en 4G, c'est frustrant.",mobile,customer_service
F-E5XQGJ8WDLZX,673cf5f735c038f1,ff5e5dc84f4b075e,France,FR,fr-FR,2026-08-13T08:37:53+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,website
F-JWX6LV2504LJ,0a271dab240dd066,7373c48c020691cb,France,FR,fr-FR,2026-08-12T15:24:41+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,mobile,mobile_app
F-VXKX1Q5O7GRW,5d929fee3433b574,b354689d35ff6cfe,France,FR,fr-FR,2026-08-12T14:55:00+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je fais mes achats surtout pendant les ventes du week-end.,desktop,customer_service
F-L99QQ12AZI1Z,ced7ae172e6b4d50,8a62a0f59271d1c6,United Kingdom,GB,en-GB,2026-08-12T14:58:55+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,customer_service
F-RVT90GVKKGX3,55ccdb833ebda62d,d5ba150bdfe41c38,France,FR,fr-FR,2026-08-12T20:20:36+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",tablet,website
F-OO8EN3FYKSWG,8dbc8a918877df51,596bfaae0fbb77eb,United Kingdom,GB,en-GB,2026-08-13T09:32:20+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,mobile,website
F-F9OYW0V2E7UY,0283e650df67caa7,52040b559a4b3ead,Germany,DE,de-DE,2026-08-12T16:42:56+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,customer_service
F-0VGI8C503ZV3,88d5b16c2cbdda68,101336bdc3f4311a,Germany,DE,de-DE,2026-08-12T15:51:14+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",tablet,website
F-AMB5P2RZXL2H,e3a633d60b265c90,3c35642ec13dac14,United Kingdom,GB,en-GB,2026-08-13T08:10:04+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",tablet,customer_service
F-7C1QATTLR01S,c0f1aceac241f545,53f8c12e6a3ed957,Germany,DE,de-DE,2026-08-12T17:20:12+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-UEECD5KZVBJL,4a122fb81ed408c9,2a3ce4bb09c28b2f,France,FR,fr-FR,2026-08-13T07:09:30+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-MJIQSKJRQ68J,886c2e703c36ae2a,3850ac08cf825d5f,Germany,DE,de-DE,2026-08-12T14:06:07+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",tablet,website
F-9QH6TE33XJ1A,99bfff9e477c5018,3bfd17e9867ab0ca,Germany,DE,de-DE,2026-08-13T00:31:56+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,mobile_app
F-FHZVEM3ZH4VA,35cc2453551a5055,5d1b344b3fa90dc1,France,FR,fr-FR,2026-08-13T11:45:16+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,mobile,customer_service
F-CFJ492LX05L9,978190696558bca6,d23e7ee1afce1cba,France,FR,fr-FR,2026-08-13T10:33:07+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-LIAS2E62ZWL2,dca6d7998a9f8a60,8441aa106b9537ad,Germany,DE,de-DE,2026-08-12T20:48:29+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-YAZOUB61PSU8,74c9173f0399f812,08e464ac3b6a6d98,United Kingdom,GB,en-GB,2026-08-13T03:47:22+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. I mainly shop during the weekend sales.",mobile,customer_service
F-UUVSTI7LTA25,2c3f393d76d2ec37,5a4f098ce4c90370,United Kingdom,GB,en-GB,2026-08-13T11:11:31+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,customer_service
F-T5D5XZ02P9U4,2bd127d63bde06f3,4278e5434c5192d4,France,FR,fr-FR,2026-08-12T23:54:06+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-XG2ZXSU0AOGT,b5b96448a28bd640,6b555346ac3c7770,France,FR,fr-FR,2026-08-12T20:57:30+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,tablet,customer_service
F-V48EUZR2EUES,914806d39d37b902,537fb1a9f2385c6b,Germany,DE,de-DE,2026-08-13T10:23:20+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,customer_service
F-UIJGMWI10BGR,e883c4492206f884,843c6da06796d4df,Germany,DE,de-DE,2026-08-12T22:45:17+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,website
F-MWPFDM4JEFOM,b422d3eddc3cff1c,c73b4b5b8cc7da29,France,FR,fr-FR,2026-08-12T21:35:12+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",desktop,mobile_app
F-3BM0CR4T42J5,aead2be05a281085,3a7fe13f9077beaa,France,FR,fr-FR,2026-08-12T17:56:32+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",desktop,customer_service
F-W2ATXO28WKGH,fefd51a469fc8818,0980b0e2e2e31b2e,Germany,DE,de-DE,2026-08-13T00:14:33+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",mobile,mobile_app
F-GPNG5R03F664,81a0bc064847c9aa,475e1660392a69e3,Germany,DE,de-DE,2026-08-13T05:43:37+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,customer_service
F-YGKIPIIY1P8Z,30f3755b30580f98,cc08b2968e940524,France,FR,fr-FR,2026-08-12T18:59:33+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-YSWS5XQ9MVYO,e93c7f4e7a3d4ee3,f33d7f388a4be3cb,United Kingdom,GB,en-GB,2026-08-12T20:07:53+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,website
F-JE7IYXWCVVIB,5ccb7c57d0dcb928,8effd9c5ee1d59f4,Germany,DE,de-DE,2026-08-13T01:26:15+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-5KOT49L0K05T,5d6cdf676995d2a7,a93133da00acdf62,Germany,DE,de-DE,2026-08-12T22:44:47+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,customer_service
F-OJ8A64065572,9a93a3b0f0376280,19ab6c93db428a22,France,FR,fr-FR,2026-08-13T11:22:10+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,mobile_app
F-S1X1N2C052S0,66002e895e7a3615,71d05e190ab9d6f1,United Kingdom,GB,en-GB,2026-08-13T00:39:32+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",tablet,mobile_app
F-7RB1BP78REBO,989a741c5228b72a,e763975bb9f6659f,Germany,DE,de-DE,2026-08-12T17:52:16+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-DQHREFMFT7A3,d4649987a3c458b1,cc83ce4ceb350439,France,FR,fr-FR,2026-08-12T14:16:34+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-2NU120GVNEFO,8998d66758cfed7b,1aca16732d4c290a,United Kingdom,GB,en-GB,2026-08-13T10:22:48+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history.",mobile,website
F-LXPA77CPXF53,27bef0d758030383,e248ebad35e0b4ea,Germany,DE,de-DE,2026-08-13T12:54:43+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun. Ich bestelle am liebsten über die Mobile-App.,tablet,website
F-OVK43Q3UQ5OY,7aee89136c411973,71a44ff0c0a2cb7b,France,FR,fr-FR,2026-08-12T19:11:13+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-839RZSV4WU3G,1cfb107c47f3246e,81a22522710c27ab,France,FR,fr-FR,2026-08-13T00:40:17+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",desktop,mobile_app
F-TCKKKKX094CG,74a8c2f6273ca865,ed2a3a0988c20ce8,France,FR,fr-FR,2026-08-12T14:23:44+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,mobile_app
F-GZ8UNIL7DQC0,85d322e6b2addd55,289212d5611d2ce1,United Kingdom,GB,en-GB,2026-08-13T08:28:10+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",mobile,mobile_app
F-WB0YEYH3QMJK,05df46048a59a784,6e59d8ffdc95d3b1,France,FR,fr-FR,2026-08-12T20:53:53+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,mobile,website
F-4VY7O1KUAYTT,d20018eece6cafc7,5fdca3787632b144,United Kingdom,GB,en-GB,2026-08-13T01:44:15+00:00,after_sales_support,3,Support answered my query but it took two days. The mobile app is my preferred way to order.,mobile,website
F-OGDCATGX467S,5670b119bdef0aba,756ee8739319b4ce,United Kingdom,GB,en-GB,2026-08-12T20:20:42+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,desktop,customer_service
F-5KM3NNKM4NWR,03a405738b255e83,218da85964001784,Germany,DE,de-DE,2026-08-13T11:37:04+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",desktop,mobile_app
F-YURRTI69RZ47,bc847883193b0c77,3f8bfc1900efd6ab,United Kingdom,GB,en-GB,2026-08-13T02:21:12+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",tablet,website
F-H2WGVH409UZ3,1a7be8e2a1d63d2d,f211cea683c6d982,Germany,DE,de-DE,2026-08-12T16:31:52+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,desktop,customer_service
F-4N97UVFI5XBO,278529e650f843d2,1ba144630780c9f3,Germany,DE,de-DE,2026-08-12T22:21:02+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,website
F-0EW8IV7TFYDE,0ebf57efd79a6810,511fde0e73099455,France,FR,fr-FR,2026-08-12T15:22:14+00:00,delivery_experience,5,"Excellente livraison, le suivi était à jour et ponctuel. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-0Z0ESLV9F3J9,04c3da783b0fff3d,2abb84981e942ed9,United Kingdom,GB,en-GB,2026-08-12T19:23:49+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,website
F-RVMGG88PYPEN,9dee601e3fb46246,d0d1c09c66c053c5,France,FR,fr-FR,2026-08-13T07:58:35+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,mobile_app
F-K0VCXL8K935M,5efc9e362e840016,63e1f68cf590ac02,United Kingdom,GB,en-GB,2026-08-13T08:27:13+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-19F3D2Y12SGP,5caa995a67708871,cac3aeb4d5504fef,Germany,DE,de-DE,2026-08-13T07:52:42+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",tablet,customer_service
F-KLCPXDYNN8W6,ad96075eddaa8219,8da46fad83a56e57,Germany,DE,de-DE,2026-08-13T13:04:10+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen.,mobile,website
F-CZ0FWIT5AXOT,5736eff44acd2d24,9ff1933dc0e86260,United Kingdom,GB,en-GB,2026-08-12T22:34:48+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",mobile,website
F-4FM95OZLTKOY,c6d243afaa747668,364f9b2305c0d051,United Kingdom,GB,en-GB,2026-08-13T04:33:22+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. This is the second order I have placed this month.,desktop,mobile_app
F-3TSS3LJFRAEL,c5f79cc55290758c,6d843e6862d36e2f,France,FR,fr-FR,2026-08-13T01:37:25+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",tablet,website
F-43666PWFJ64O,4dc423d8362e1eea,1bb45f669a8df32b,United Kingdom,GB,en-GB,2026-08-13T13:28:07+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked.,desktop,customer_service
F-E0MXIK3E5GG5,be039fd499bec1a8,c7a553fed76b5da5,United Kingdom,GB,en-GB,2026-08-12T15:51:42+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,customer_service
F-SEVOC0VKVR0W,cf2141b876ee507e,31c114de08bb8b3b,United Kingdom,GB,en-GB,2026-08-13T09:36:23+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. The mobile app is my preferred way to order.,desktop,customer_service
F-9DWCFVF67RW0,5fd1b5113c264669,ed73a77dd9de238b,United Kingdom,GB,en-GB,2026-08-13T05:04:27+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,website
F-7CW1FW1S6DQH,f76578596637b216,469de3437c6bc663,United Kingdom,GB,en-GB,2026-08-13T02:52:42+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,desktop,mobile_app
F-23SPQKA531E8,6cc6864fcf3f00ca,1937c88ae76d8538,Germany,DE,de-DE,2026-08-12T19:29:29+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,website
F-LR2JOELL0UW5,62adcd36234f8138,ff35cdc08c78c07e,France,FR,fr-FR,2026-08-12T20:53:33+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. Je commande sur le site plusieurs fois par semaine.,tablet,website
F-Q0TSIJKPOCV2,a4b67974df5026fc,be826e1b68dff686,Germany,DE,de-DE,2026-08-13T06:41:59+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,customer_service
F-0G4AHX1EGUA1,6d92bc76a5c08df9,d89de27485b41a93,Germany,DE,de-DE,2026-08-12T21:19:09+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,customer_service
F-AKL6I4Q8MWUK,ac94b01b03c91ac4,2d822407bb7156f6,Germany,DE,de-DE,2026-08-12T17:51:47+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-BA6J7H22A9QU,e6bfd3d5062e9300,06b52dd22cd8eeec,United Kingdom,GB,en-GB,2026-08-12T23:08:15+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",tablet,mobile_app
F-AZL019Z6IIO6,cd298eb4aa32b43a,da014ad3826c91fa,United Kingdom,GB,en-GB,2026-08-13T02:57:37+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-ETP0SDR4MEBG,e4bbe580cad889ce,149f32846f8b1e68,Germany,DE,de-DE,2026-08-12T21:29:19+00:00,product_recommendations,2,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-6F8KKTZ7TIYS,db905a00fbff718f,b2b7e1e8fddad6af,Germany,DE,de-DE,2026-08-12T14:33:24+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-Z3ALBA06IM6V,de7549328194bc1c,47e3f83f899871da,France,FR,fr-FR,2026-08-13T11:13:44+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-LMKZ1MSMUDMC,3732855e81cbefb9,5ec559f214247b38,France,FR,fr-FR,2026-08-12T16:21:30+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,website
F-Q9J584F2G229,7251a63fc912b358,ce76423002c2f98f,United Kingdom,GB,en-GB,2026-08-13T02:12:07+00:00,after_sales_support,3,Support answered my query but it took two days.,desktop,website
F-SJWGFA4VGU3D,f52386162c50603f,23a8cd1e1396f25a,Germany,DE,de-DE,2026-08-12T17:49:38+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,customer_service
F-GOPKCP3M9IIF,af250e796290ab1a,5a225bbdfb205975,France,FR,fr-FR,2026-08-13T07:30:58+00:00,after_sales_support,2,Ma réclamation a été ignorée pendant des semaines.,mobile,mobile_app
F-D6SOVECR1XYZ,f992bd4cf1647008,ee043c848534f8a1,Germany,DE,de-DE,2026-08-13T06:39:44+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-IB1TP6G89TPX,ffd2b3baccebe597,cfd55babc16c1572,Germany,DE,de-DE,2026-08-13T10:58:50+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,customer_service
F-XPCUN820JT2C,89903c6a95751e5e,f9735b3f0b54a6b8,United Kingdom,GB,en-GB,2026-08-12T23:12:06+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,mobile_app
F-PVL7H8Q7O73C,3ae6f9fb68766bf5,429cb71a2eaa7506,Germany,DE,de-DE,2026-08-12T19:35:43+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,website
F-67CSW3FSG5HN,8d8c38ad1db4b4d9,86dec41dcba29da3,Germany,DE,de-DE,2026-08-13T12:07:05+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-D85XKKZXDXSY,21c1e10565d54b67,7021c60792f4c1ef,Germany,DE,de-DE,2026-08-13T12:17:08+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,mobile_app
F-B25U938JWYCX,b44b2a57d1cdef21,f3dc4c14e646a3ab,France,FR,fr-FR,2026-08-12T14:25:36+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-H13Q3WZ38LLQ,fb3992a47a8616a6,c4b2a288f4f03793,Germany,DE,de-DE,2026-08-12T19:22:11+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-R3GKBLYCAO9L,54c7fe0a358bae58,9095dbae026a3082,United Kingdom,GB,en-GB,2026-08-12T20:46:04+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",tablet,website
F-RRG2P3R43QCC,e7d2e7964bc1806c,9635ea00de2d07a0,United Kingdom,GB,en-GB,2026-08-13T06:31:49+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,mobile,website
F-PPF98J9B5PWB,f43332c95d88210b,f5836904c35812b5,United Kingdom,GB,en-GB,2026-08-13T00:47:02+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,desktop,customer_service
F-DKYBEB7WJ18N,8687845fde23da1a,99feee5d3bdd92f9,United Kingdom,GB,en-GB,2026-08-13T13:28:46+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,mobile_app
F-RMT818S8W97X,c74949f19eb3bf95,e66c39ea41d8b9b9,France,FR,fr-FR,2026-08-12T15:15:26+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-5BI15F2XODP8,17516437cf32d756,942c2cd1479c35e8,United Kingdom,GB,en-GB,2026-08-12T18:36:48+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,tablet,website
F-KJJCCLPVTW8A,ff01820093f95b30,e1dd2c28845e225e,Germany,DE,de-DE,2026-08-13T09:40:48+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,mobile_app
F-TGTD9LJXQFHT,48a1a8738c4d32fd,5848274b196e9b15,United Kingdom,GB,en-GB,2026-08-13T00:53:09+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,website
F-NCQMJAWZD8KN,db8d15e35fc276a8,4b7809f1be773d48,United Kingdom,GB,en-GB,2026-08-12T23:10:06+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,website
F-542H7NI08A8Y,05c29fc3cadb549c,b2bc74133f4a2945,United Kingdom,GB,en-GB,2026-08-13T08:49:45+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items. I would recommend the store to friends and family.",desktop,website
F-UKYOKQJ3OW72,ffecf7cbe2fb5205,c9cae1196958ee53,United Kingdom,GB,en-GB,2026-08-12T13:48:29+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,tablet,mobile_app
F-V72GJNW4A6SY,0f082093b0a82fa4,b57ad75b920b5cc0,France,FR,fr-FR,2026-08-12T18:20:27+00:00,page_load_speed,2,"Le chargement est vraiment lent, les images arrivent trop tard.",desktop,mobile_app
F-NN1GOR0L097D,968a11a21b977030,08ad3b081f15e27c,Germany,DE,de-DE,2026-08-13T00:49:59+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,mobile_app
F-9J6XIL1E2N4X,9ed915027104515d,02ed833863f738e9,United Kingdom,GB,en-GB,2026-08-12T23:51:28+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,desktop,customer_service
F-5IIZ0BCAABTF,eaf0b6072ceb36e8,85c5b5a709a661aa,Germany,DE,de-DE,2026-08-12T20:08:17+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,customer_service
F-50EP4X0FW7HJ,e2819dc31485eba6,43b9d73a345d0f0f,United Kingdom,GB,en-GB,2026-08-12T16:19:55+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,customer_service
F-ETK9RIJRV403,99e49ca7bc9a47c0,c220d6ed2dd23078,Germany,DE,de-DE,2026-08-13T08:27:01+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-JF20XGRD2RMX,ef5e344573c90378,47f43088f9d17fa2,France,FR,fr-FR,2026-08-12T15:59:54+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. Je commande sur le site plusieurs fois par semaine.,tablet,website
F-K5803WGTC4CI,1b8dd36cae4b026b,297960ed68f34dc1,Germany,DE,de-DE,2026-08-13T00:14:28+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht.",mobile,website
F-YK8I2VJERN5O,0a72b9fec81d6286,59fb8b31b9ba1673,Germany,DE,de-DE,2026-08-13T10:31:10+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-QEA0AKYCI0N2,cadd7d9a07a92c63,a12556cee961377d,France,FR,fr-FR,2026-08-13T12:56:43+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,website
F-L3BLCGHKW2AA,9691799c3910032b,b37bf11e44ed628e,United Kingdom,GB,en-GB,2026-08-13T01:37:55+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,website
F-M50GMNI4H1LU,776e37ac3d2004e8,725043d02bf91748,France,FR,fr-FR,2026-08-12T18:50:55+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,website
F-4GZG2MBO3GGR,11518c757060cf9a,3dceec92e407a6d2,United Kingdom,GB,en-GB,2026-08-12T14:43:09+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,mobile_app
F-TNPZ2RXO9EN2,1ecf4fdee9d06cbd,fccf50b94ae746cf,United Kingdom,GB,en-GB,2026-08-12T14:52:55+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",tablet,mobile_app
F-86IWE3PWHHY3,cbd950e4039506f2,3b883d6d611986e0,France,FR,fr-FR,2026-08-12T19:17:41+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",mobile,customer_service
F-N7XMHX35T3RS,5bae52a502acbd8b,f9fcb1134cc8f6d9,Germany,DE,de-DE,2026-08-12T20:48:34+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-AL7P1RWG63GW,dd352108b9f94025,5668b9bfee9f4e80,United Kingdom,GB,en-GB,2026-08-13T08:09:28+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating. I mainly shop during the weekend sales.,mobile,customer_service
F-VT1RRVPS0NWP,2596dd85ff0830b9,7835973ceaa1e651,Germany,DE,de-DE,2026-08-13T00:09:05+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,website
F-56I9OJOJK7NZ,652401cf6be7b440,08be3ffde8374974,Germany,DE,de-DE,2026-08-13T05:26:25+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",tablet,customer_service
F-LNU47FNN8CA9,986603b39c6fcd09,80930b60dc94bbf4,Germany,DE,de-DE,2026-08-12T20:10:29+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,mobile_app
F-IRBBWLA5B4C2,e9f257bf29273ce2,53d634a6704c82f2,United Kingdom,GB,en-GB,2026-08-12T23:11:20+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,mobile_app
F-TURGVXPTXN7X,2aea2985967ce063,5d83f49f3dbcaefa,France,FR,fr-FR,2026-08-13T07:01:03+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,tablet,website
F-THKQBDWX01YO,6807c4d1a8e13d07,2a1cbbb9c4200cf4,United Kingdom,GB,en-GB,2026-08-13T12:36:17+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",tablet,mobile_app
F-L40H9QV04YZY,e262afd2e72f30a8,e109e930f1e9e329,United Kingdom,GB,en-GB,2026-08-12T18:52:09+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. The mobile app is my preferred way to order.",tablet,mobile_app
F-NEG34W1UWW7U,351b7beba2a04a6c,d3c284d33da12c52,United Kingdom,GB,en-GB,2026-08-13T12:49:22+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,website
F-7CGBEP840F1T,4b7a8574caefea85,762bd77a349127e9,United Kingdom,GB,en-GB,2026-08-13T04:38:16+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,tablet,mobile_app
F-4YB4OEX6QRYQ,fd5952ca2a755d04,bdf4e3687fec7a4d,Germany,DE,de-DE,2026-08-13T01:28:32+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,desktop,website
F-G9R3U3R8YKJO,3dfcf978bbb0b826,4fc35bca9dd1ea62,France,FR,fr-FR,2026-08-12T14:24:43+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,website
F-L3AY64L4QJ4C,6894d197e4ecddde,249b9562963b9723,France,FR,fr-FR,2026-08-12T16:14:46+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir. C'est ma deuxième commande ce mois-ci.,mobile,mobile_app
F-GJK27F7OFWBX,a7a2de6d17239c81,2a7b0e5a14e27448,Germany,DE,de-DE,2026-08-13T07:34:11+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-WJSSDXHZA539,7560769890c85b91,e43c040765abee47,United Kingdom,GB,en-GB,2026-08-13T12:59:18+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. The mobile app is my preferred way to order.,desktop,customer_service
F-H44SGDLU2V9X,4151b952f213bf63,a1db8b8619512e91,United Kingdom,GB,en-GB,2026-08-13T13:10:24+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,tablet,website
F-G8OB9PL9TO29,32eaa7cfb8ec2c6b,a3ed3a5d8bc0ba8a,France,FR,fr-FR,2026-08-13T09:05:26+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,customer_service
F-LJHB44U5UMNJ,2838209265e915f1,00f4b1aa5ddd2fb7,France,FR,fr-FR,2026-08-12T14:25:50+00:00,checkout_flow,3,La commande a fonctionné mais j'ai dû créer un compte pour finir.,tablet,customer_service
F-P1DOJVK5G2JR,3c91ca56816c9bba,652e625b893aeedc,United Kingdom,GB,en-GB,2026-08-13T03:35:14+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,mobile,mobile_app
F-62V6DN0G9GIO,883215ee73084c1f,1c732cf41666537f,Germany,DE,de-DE,2026-08-13T04:39:23+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",mobile,customer_service
F-H3V4Q0XXG9MU,00794afd3632c04b,e74f682b54ba6f8e,United Kingdom,GB,en-GB,2026-08-13T11:21:49+00:00,after_sales_support,5,My refund was processed fast and the support chat was helpful.,mobile,mobile_app
F-SAJ7OXXCHLCI,fe5b2d59d29d5581,8b3b8ef028522f7e,Germany,DE,de-DE,2026-08-13T06:06:05+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",tablet,website
F-5Q9VSLVZ5DKA,94808f5ffa4458e7,407116ff13aaecc7,United Kingdom,GB,en-GB,2026-08-13T08:54:56+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. This is the second order I have placed this month.,mobile,mobile_app
F-5RRX0WTZBAGX,48eb5201b28b1689,5d02a7db25da499f,Germany,DE,de-DE,2026-08-13T13:36:16+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-3DVBOASTXVB2,d12884dd92f8a688,7a7fef53c91f48dc,United Kingdom,GB,en-GB,2026-08-13T11:20:26+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",mobile,website
F-YPF364NS3H1O,ec413d1ef4bbbcd8,fd2980aab67cd0d5,United Kingdom,GB,en-GB,2026-08-13T13:14:02+00:00,checkout_flow,1,I had to re-enter my card details three times before it worked.,tablet,website
F-OQSXXO8AV1H3,23d8272aff035256,a482fbd6d3bca2cd,Germany,DE,de-DE,2026-08-13T07:51:33+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",tablet,mobile_app
F-DBAKHAP2WTGA,968563bcecc06043,972e575cde45446d,United Kingdom,GB,en-GB,2026-08-13T04:02:46+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,website
F-PIDESV6HHIPB,c9b18ff9653bee0a,666e65007b9431e2,Germany,DE,de-DE,2026-08-13T06:31:19+00:00,search_relevance,1,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",tablet,website
F-HJX2T8C57TVR,44828f82166920f5,674f855d552192d2,Germany,DE,de-DE,2026-08-12T17:04:43+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,customer_service
F-MMRNQVOGTDCC,ee17165dd8774903,41ff452c6acee6a6,France,FR,fr-FR,2026-08-12T23:48:49+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. J'utilise surtout l'application mobile pour commander.",desktop,customer_service
F-PS9PQW15530Q,69b2a93acff4581c,97db63b7a81ee77f,Germany,DE,de-DE,2026-08-13T07:05:41+00:00,after_sales_support,1,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,desktop,mobile_app
F-3N14JIJ7RFVB,f1d5952360047dc2,533d5d4f72562030,Germany,DE,de-DE,2026-08-13T11:30:37+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen. Ich bestelle am liebsten über die Mobile-App.,tablet,mobile_app
F-WJ1NCPY74D7C,854a9ed7df5d0059,9e43c6fb7b4e52a6,France,FR,fr-FR,2026-08-13T05:44:21+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-EUCKVYPOUILT,e2c2ff816183bf78,5952f84023f94218,Germany,DE,de-DE,2026-08-13T11:54:04+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,website
F-29730Z43V4YU,962b614e0658944d,c58c6442f2dfcc69,France,FR,fr-FR,2026-08-13T05:09:49+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,website
F-GQFI1G67ZP7X,1ce4b3d6b52291de,ac8cbc40361abe5e,United Kingdom,GB,en-GB,2026-08-12T16:25:29+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,mobile,customer_service
F-YBH6DG98SPWH,6d6b8a6dc06fd7d1,922972f673dd1c80,United Kingdom,GB,en-GB,2026-08-13T04:20:19+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",desktop,mobile_app
F-XO7VWBXXRXNR,b9c126e3d7ae3e4c,9237964f2046f9a7,United Kingdom,GB,en-GB,2026-08-13T10:56:59+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,desktop,mobile_app
F-4ES773UCS75U,ecb69b2c14b31d06,6e0e62d0a5b10485,United Kingdom,GB,en-GB,2026-08-12T20:01:27+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,website
F-KF5GXW765VB7,3656388e601519bf,274a86fac5bec3c4,France,FR,fr-FR,2026-08-13T11:42:17+00:00,search_relevance,1,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,website
F-SWAG5K0L4LX5,3e0c290affaf7174,7b909056902fbf82,United Kingdom,GB,en-GB,2026-08-12T14:51:05+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,tablet,customer_service
F-I5TPCV4LJH7S,d2691721b4e0915d,00f87e2905b7ab32,Germany,DE,de-DE,2026-08-12T15:46:10+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,customer_service
F-URY5THKRD8P4,75001ab2a52605f9,551ba50c1f0617d9,United Kingdom,GB,en-GB,2026-08-12T20:43:44+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,mobile,customer_service
F-5UTRIBC240KB,82299d750a8ed090,c99a8f312dfd2596,France,FR,fr-FR,2026-08-12T23:04:32+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,customer_service
F-IV819WPOH7DG,d889667bf88e39d3,e0966c991a9e4ccd,France,FR,fr-FR,2026-08-13T05:24:49+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,website
F-7619H96A62MN,d42e550a4b54f78d,8f6ac20e194d9f42,Germany,DE,de-DE,2026-08-13T11:01:32+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-0HF8LS25X6O8,4c5c597600c51f6f,fa2e7940726676e5,France,FR,fr-FR,2026-08-13T07:41:28+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé.",desktop,customer_service
F-UIEJXZQDBOQM,288768bf8bf4e3ff,f79e56fc4914d1b2,Germany,DE,de-DE,2026-08-13T04:57:57+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",desktop,customer_service
F-VMI0HDT4TISF,222b9906d6711fef,3d2abe8104448c95,United Kingdom,GB,en-GB,2026-08-13T04:29:53+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-O4WHTFX9IBYC,ec5ab6922fe9b863,cbc5cfaef15af195,United Kingdom,GB,en-GB,2026-08-13T05:11:10+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,desktop,customer_service
F-YE6DH88H6I3G,07e6a60bd1792d47,d2ecd3802477a17b,United Kingdom,GB,en-GB,2026-08-13T13:20:45+00:00,search_relevance,3,"Search is decent, the category filters helped a little. This is the second order I have placed this month.",tablet,website
F-IDHNYMVGUDG9,542f85bfb6e24f7b,96c70b9aa2c3d45b,France,FR,fr-FR,2026-08-13T04:51:02+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu.,tablet,mobile_app
F-ASYBUT9B6CMQ,471eeaf6d06d4028,e790e6ff9ee2d5c1,United Kingdom,GB,en-GB,2026-08-12T17:35:45+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,customer_service
F-83C05YCHGTQZ,c34a0abf1347ff31,07200d60e430e1e0,United Kingdom,GB,en-GB,2026-08-12T21:22:18+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. The mobile app is my preferred way to order.,desktop,customer_service
F-4KNRCTOQEL5N,462268769d7e3c6d,841d50d1af5d10fb,France,FR,fr-FR,2026-08-13T11:52:14+00:00,after_sales_support,1,Ma réclamation a été ignorée pendant des semaines.,desktop,mobile_app
F-8QU5RXB4W4EN,9dde58c6d89d398d,38e49b0523426e18,France,FR,fr-FR,2026-08-12T16:30:27+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-3ORZ3Q8AZHX1,fcd40740583a3da0,6a8e6eab09c13f78,United Kingdom,GB,en-GB,2026-08-13T02:18:23+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,tablet,customer_service
F-BDVE10Y6PQ5Y,c74e52cb7ce26745,05b2632de222ab44,France,FR,fr-FR,2026-08-12T18:42:16+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",desktop,website
F-I48GL2YZ6CAV,809ecd12f8d68da8,0ad9c1829a87f605,Germany,DE,de-DE,2026-08-12T14:19:45+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich bestelle mehrmals pro Woche über die Website.,tablet,mobile_app
F-QT6MCVC1U97A,fdaa5de9c4cede37,0efdf78380d7608a,Germany,DE,de-DE,2026-08-13T11:58:05+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,mobile_app
F-F8XXZIL1W5EE,176e8923fade1299,b29113089d6a3cc3,United Kingdom,GB,en-GB,2026-08-13T02:50:07+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked. The mobile app is my preferred way to order.,mobile,mobile_app
F-UVZGW5OOQAA6,db4a4b2b09ba92ef,81a05f870b7a50d9,France,FR,fr-FR,2026-08-12T16:04:19+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-1XEBROLNXZKH,9022039fbea202ed,0935a0081ecdef51,France,FR,fr-FR,2026-08-13T07:18:28+00:00,after_sales_support,1,Ma réclamation a été ignorée pendant des semaines. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-G6BZZXCP2LZA,38999e2120e39308,97129549333b70b4,United Kingdom,GB,en-GB,2026-08-13T04:49:17+00:00,page_load_speed,1,"Loading speed is poor, images appear seconds after the text.",tablet,customer_service
F-DWELH6PN074E,8295d56053e1aa58,8e554255e15abfe9,France,FR,fr-FR,2026-08-12T22:48:28+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,tablet,mobile_app
F-K94QXLV4G6BA,c8ad747d03f787ae,4623fafddf75a4e6,Germany,DE,de-DE,2026-08-12T22:43:33+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,customer_service
F-KV4MQQA80BDZ,e72b525d17a17ab6,1243db1cb67615be,France,FR,fr-FR,2026-08-12T22:46:04+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,customer_service
F-31G5VRF8EZFY,ce02f9a6170edcff,c04a8b084927ccc4,France,FR,fr-FR,2026-08-12T16:32:15+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-UFCO17V0A8EK,de5b35a6935549c9,365ce2a18025c9c6,Germany,DE,de-DE,2026-08-12T23:43:55+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,customer_service
F-WHWY3E7BVL90,b62426dedcf27808,dd6de59858e67299,France,FR,fr-FR,2026-08-13T06:28:36+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,mobile_app
F-H0Z47VBWBLVC,bfe574b8ba187043,5b0c527ba7ce10e3,Germany,DE,de-DE,2026-08-13T00:08:42+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",desktop,customer_service
F-JVRZQAIO9N4W,825c940a0c3f5e24,ac212436cdc9860a,United Kingdom,GB,en-GB,2026-08-13T08:34:27+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-F7NJ2V9EGKTG,7ebc1a3bfc464885,dda27ad666893888,Germany,DE,de-DE,2026-08-13T11:11:50+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,mobile_app
F-ERQ6FZPIIWYP,db3d85ac072c27c6,86514b38703b4518,United Kingdom,GB,en-GB,2026-08-12T23:19:16+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I use the site a few times a week on my phone.,tablet,mobile_app
F-PAQGRQN0XLZC,677a8c40558458ab,a78005dcaaf9a8d3,France,FR,fr-FR,2026-08-12T15:23:20+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",tablet,customer_service
F-7XT20LKXY5SW,a79935cb568a46fb,37094f04939bd699,France,FR,fr-FR,2026-08-13T01:42:05+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-G700DW7W901C,8a9c975ede4d4f43,f33472d8c027e516,Germany,DE,de-DE,2026-08-13T06:20:08+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,mobile_app
F-ML2K8AXEW1YS,f895b21361c1b627,dd64dbd08f738c02,United Kingdom,GB,en-GB,2026-08-13T01:23:39+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,customer_service
F-1OWH4HD3LYDQ,b5b8ed4a91ba7431,82611d1f6596de3f,United Kingdom,GB,en-GB,2026-08-13T06:31:55+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times. I would recommend the store to friends and family.,desktop,website
F-0SYQKSVDDSXI,c7a9b73eb3e46aae,e6dba5dca7a3d120,United Kingdom,GB,en-GB,2026-08-12T18:27:21+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-PNFGE36LDZLK,01ff128444e62143,f7aa03c1646be4bd,Germany,DE,de-DE,2026-08-12T19:07:41+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,website
F-AHYLRH6H5NRL,e68ec0cc26dd50b9,86ff96804eb73c2c,France,FR,fr-FR,2026-08-13T05:54:53+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-DWWYIU3OTX9T,092b91d6222ff8a8,79ab7511985e3081,United Kingdom,GB,en-GB,2026-08-13T08:05:49+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I would recommend the store to friends and family.,mobile,customer_service
F-TJ0PJV9R7QAO,265ff8cf0f08c5ea,e371bc9d6780905a,France,FR,fr-FR,2026-08-13T07:22:31+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-8HC6E3WY3QWH,0fcc41457d55f07d,74942aacd77640cf,Germany,DE,de-DE,2026-08-12T18:01:14+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",desktop,mobile_app
F-OZ0307550PVA,04ce8f0fae63f2c1,52ab852b04d856cb,United Kingdom,GB,en-GB,2026-08-12T15:58:32+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,mobile,mobile_app
F-LYFOPPRVKMWB,be6b766de69c3186,65759332f4e4310f,France,FR,fr-FR,2026-08-12T17:20:58+00:00,page_load_speed,1,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",tablet,mobile_app
F-IB3LTPKPJ42J,6f49c752fb21f6b5,5d3ba47cb29600c6,United Kingdom,GB,en-GB,2026-08-13T04:06:23+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",tablet,customer_service
F-0MQK3C3TYBKT,4528e160af01227c,3c7cafec5d17aeae,United Kingdom,GB,en-GB,2026-08-13T04:54:39+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-E5C2TH387YDX,f41bf5f4fb04079c,32fc754c9e32d43a,Germany,DE,de-DE,2026-08-13T06:08:23+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,customer_service
F-29SZEMTEMBFN,b1781e053451c045,e5ed57f97a531d20,United Kingdom,GB,en-GB,2026-08-13T06:59:15+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",tablet,mobile_app
F-SME3C4GBKILO,e331a3050b68c7f0,0279655a0c99919b,United Kingdom,GB,en-GB,2026-08-13T01:13:44+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",mobile,customer_service
F-FTVKE5EBWL8P,9961da118bc1fa47,f9dfff71d3c3ca44,France,FR,fr-FR,2026-08-13T05:15:10+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,mobile,website
F-J5ZCKJ1W25L2,e7a992ff785250af,9ee20384edfdac63,Germany,DE,de-DE,2026-08-13T08:01:46+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,mobile_app
F-DSI231WIG4SJ,1bf910ac4eac7d12,22c13117c43081ba,France,FR,fr-FR,2026-08-13T10:18:36+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-BMD0AP25Q93M,e3c512108dd272f0,1b7d0a73843e8e2f,France,FR,fr-FR,2026-08-12T15:04:46+00:00,delivery_experience,3,Le colis est arrivé mais le suivi ne se mettait plus à jour.,desktop,website
F-JG3CZU7NDMOH,19a47850fb7055de,d1616994bd9844f7,Germany,DE,de-DE,2026-08-13T08:09:47+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",mobile,mobile_app
F-R462TYWTYJQT,2dee81a0c9aa35b9,9b50aace79c9b488,France,FR,fr-FR,2026-08-13T01:58:31+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. Je recommande volontiers cette boutique à mes proches.,mobile,mobile_app
F-46L7MVNIV8LY,0f1405dcaa1e829a,b3a99554bc833cc9,United Kingdom,GB,en-GB,2026-08-12T18:57:48+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",desktop,website
F-YFKLGJ1RMCXU,eb5e049fbbe06a71,48d6af3169e96d81,Germany,DE,de-DE,2026-08-12T21:37:10+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-EO9CTG885LDF,2a8893f52bbda553,2c3354ae63c8726e,Germany,DE,de-DE,2026-08-12T14:34:54+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,mobile_app
F-M0049OS9GVNX,fa8f6c8133cdd234,6abae948e16c5c10,Germany,DE,de-DE,2026-08-13T06:57:29+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,website
F-IQUJHP0HJS6C,999188f3b6fd031b,44ea380c9b7388e0,France,FR,fr-FR,2026-08-13T00:06:19+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",desktop,website
F-UOMCZ9CR0VQW,beed7250111f7158,97141cb41b13fc9b,United Kingdom,GB,en-GB,2026-08-12T17:05:10+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,mobile,customer_service
F-LQU2398WQ9VQ,38bf995d692ae109,b3eb8a6814ae1bfe,Germany,DE,de-DE,2026-08-12T23:47:47+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe. Das ist meine zweite Bestellung in diesem Monat.",mobile,mobile_app
F-IIQZHDB2BHQ1,83a0f9d28c187fc7,160ea9f94092cf9d,United Kingdom,GB,en-GB,2026-08-13T07:50:36+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,mobile,website
F-YW47LJOK25SK,330fb33d79af1f6b,9d2222885fbf1a2e,United Kingdom,GB,en-GB,2026-08-12T17:23:45+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I would recommend the store to friends and family.,mobile,customer_service
F-3IM18A81LHUG,67087262cfc5fac1,2627d90aee279539,United Kingdom,GB,en-GB,2026-08-12T15:31:36+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,website
F-NQAEV2K0CXLA,0fe9b3ae08758291,1bf7bc89ade14093,Germany,DE,de-DE,2026-08-12T20:41:59+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-N7TF314M3O1M,57e044082660095d,d85dbafa745ef5e1,Germany,DE,de-DE,2026-08-13T11:58:12+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-MIH7777TWMEY,3672d4f36c593cd8,f024a34caba93e72,France,FR,fr-FR,2026-08-13T13:34:51+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. J'utilise surtout l'application mobile pour commander.",desktop,mobile_app
F-EO78R0MUF2IX,306681dc74a86afe,fefd9343b342253e,Germany,DE,de-DE,2026-08-12T18:49:04+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Das ist meine zweite Bestellung in diesem Monat.,tablet,website
F-X2MKPLJJWWO3,1fa1a0746c883999,0d7ed9b15ddc837c,United Kingdom,GB,en-GB,2026-08-13T06:35:59+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",mobile,website
F-FJ9ECP2BXKQU,d15d93d9a8756455,42ab106064d47111,Germany,DE,de-DE,2026-08-12T19:47:45+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,website
F-A9EE3AZS87QS,66bb957f73ec1703,4a72bef1ea8f2ab7,United Kingdom,GB,en-GB,2026-08-13T00:03:08+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,customer_service
F-0QPF12GU1I1H,1513041902c70d38,8b4d1e0d3d903011,France,FR,fr-FR,2026-08-13T01:59:17+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,customer_service
F-GI4XAT3RS97N,76ee0c37ebfe3a2d,a62a1a81cc05157b,United Kingdom,GB,en-GB,2026-08-12T19:45:13+00:00,after_sales_support,1,I waited on hold for 40 minutes and then got cut off.,desktop,mobile_app
F-KUDGPF5B4107,099ddea7e1b9b14c,e3b4043fc6f92560,Germany,DE,de-DE,2026-08-13T13:33:31+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",desktop,website
F-44KJWXIO0X9I,bbb85b076990181e,a2630fed581920ca,Germany,DE,de-DE,2026-08-13T04:01:22+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",desktop,mobile_app
F-KYMFMJH7Q01A,92762bdd624b3d35,14b75e7936dcded6,France,FR,fr-FR,2026-08-12T17:07:34+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,mobile_app
F-V2I7X1CKC5Y9,b688bf5543efcde7,54f71f484845464e,United Kingdom,GB,en-GB,2026-08-13T06:58:01+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,desktop,customer_service
F-24AZ315NQE2J,cbbadb085628bdbf,05931ed7433eccc1,Germany,DE,de-DE,2026-08-12T14:09:13+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-5YE616XX5PKK,284495ca8a0b95a7,9426b483fc3b6813,Germany,DE,de-DE,2026-08-13T02:51:08+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",tablet,customer_service
F-GXJPZ1PT8HB0,86dfe34c85942593,e950826c1f0e832e,France,FR,fr-FR,2026-08-13T06:14:11+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,customer_service
F-7LTA1N87H4SB,a7032b8d3b41c0bd,c820c1f1cbc31fed,United Kingdom,GB,en-GB,2026-08-13T12:36:14+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,mobile,website
F-JWF0NPTP8M0I,87e752849e397787,87da9708adc6ad05,United Kingdom,GB,en-GB,2026-08-12T14:13:50+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock.",desktop,mobile_app
F-VZ3EZ6WWM98B,9e9729db6e7aa644,3441efbc1188b841,Germany,DE,de-DE,2026-08-13T07:06:48+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,customer_service
F-8CW5B243SVLN,81c3d74114592a4b,55b61585f51de449,United Kingdom,GB,en-GB,2026-08-13T05:35:27+00:00,search_relevance,3,"Search is decent, the category filters helped a little. I mainly shop during the weekend sales.",tablet,customer_service
F-EJ6ILYKTAXKQ,943efd9aae761b68,abf7dbbb0c691310,Germany,DE,de-DE,2026-08-13T04:01:24+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",desktop,customer_service
F-7JGYIYKZWFJ8,318619b760569ee4,653974e3b3399790,United Kingdom,GB,en-GB,2026-08-12T20:51:55+00:00,search_relevance,4,The search function understands what I type and returns great matches. I use the site a few times a week on my phone.,tablet,mobile_app
F-81YUQ61GZK3W,b2e079c82022919f,b34e6621b3736321,France,FR,fr-FR,2026-08-12T20:08:14+00:00,product_recommendations,1,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,website
F-M1KNF0VL2E5I,545556427caba67d,c8b37fb1080a88f5,United Kingdom,GB,en-GB,2026-08-13T05:38:20+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,website
F-HJZAAZVMLA4E,6d393c8f4f056be1,cc866c7414cbcb30,France,FR,fr-FR,2026-08-13T02:01:14+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois. J'utilise surtout l'application mobile pour commander.,tablet,mobile_app
F-DEXHQOYX8REE,c9d1425fa4062410,6e85e12a4cc8eca5,Germany,DE,de-DE,2026-08-12T19:10:05+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes.",mobile,website
F-UVU6I5YLYD9N,9f91fa3526b468ef,29e1ff112e78deb0,France,FR,fr-FR,2026-08-13T04:05:46+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,website
F-EHB0TJFAM0E2,0b51ff9fbde8f21c,4bca6095150e9077,United Kingdom,GB,en-GB,2026-08-13T05:21:42+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time. I would recommend the store to friends and family.",desktop,mobile_app
F-5RWX7QGDYZ9E,eafab6c929915d4d,ff6881e54c8cc0f1,France,FR,fr-FR,2026-08-12T23:29:45+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",mobile,customer_service
F-E98WWJEAPDW0,f3c0d0acd4d1c22a,12b261a0ba178cf4,United Kingdom,GB,en-GB,2026-08-12T16:58:51+00:00,after_sales_support,1,My complaint was ignored for weeks and I got no refund. I mainly shop during the weekend sales.,desktop,customer_service
F-B8JHXS97PWME,d2913bec50fe0eb2,08814de3dec18d17,Germany,DE,de-DE,2026-08-13T09:42:13+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-SEOVAO3E6J2Z,93667994b713e7e5,4830689c3ebe195f,France,FR,fr-FR,2026-08-13T05:57:25+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",mobile,customer_service
F-RENG0RIK62JI,325fe971819bd2c6,2b60f4d406382d00,United Kingdom,GB,en-GB,2026-08-13T11:19:38+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. This is the second order I have placed this month.,desktop,customer_service
F-LH9JE01M2NUX,8c6f3d681a30bf71,0c89792a5acd285a,United Kingdom,GB,en-GB,2026-08-12T20:48:22+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,website
F-L0VSKK3ZQUBI,6c0cea5a95428e7f,53a9aa70eed19c08,Germany,DE,de-DE,2026-08-13T00:49:23+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,tablet,website
F-D9TKVVWA9XIN,617af687db7e153a,20d9d6850f8ff969,United Kingdom,GB,en-GB,2026-08-13T09:08:34+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful.,desktop,mobile_app
F-XF1ML9JVM9FR,61239670520c4613,3c44a3633b72a466,France,FR,fr-FR,2026-08-13T03:01:13+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,mobile,website
F-WJ20H8YDJE6M,ab5d23d5bea55343,7d8973aaed48d62b,United Kingdom,GB,en-GB,2026-08-12T23:03:55+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-SMERSOTUER44,7a8d87f75feb8670,135d11741860499e,Germany,DE,de-DE,2026-08-12T14:05:06+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",desktop,website
F-6RWQGP7SZUNO,d487cc88d549b672,5701c7e493524ecf,United Kingdom,GB,en-GB,2026-08-13T03:13:53+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,mobile_app
F-D30H8TXRM8NI,1eac4b8e131789ad,564c5a2d97dfe420,Germany,DE,de-DE,2026-08-13T03:22:01+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-5AZCFNI0WPD9,99df27d7ca2c0044,98b87305b89b9469,Germany,DE,de-DE,2026-08-13T13:09:55+00:00,checkout_flow,2,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-94FJWMDJNK7N,382a1624d6a46ffb,9772e50904d9202d,United Kingdom,GB,en-GB,2026-08-12T14:42:06+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,mobile_app
F-AYZCYEJ9KNDY,0f8482f074320bf3,265d323dce5532f4,United Kingdom,GB,en-GB,2026-08-12T18:08:21+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. This is the second order I have placed this month.,tablet,customer_service
F-SJ4XTH3DGDJN,1ef774a757bd4c87,a2d2a08ba1a4bef1,France,FR,fr-FR,2026-08-13T13:26:01+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. Je commande sur le site plusieurs fois par semaine.,mobile,customer_service
F-2VFH71MF1TE3,cd9e51d310ff3096,a3f5c7cf561b8a52,France,FR,fr-FR,2026-08-12T19:02:04+00:00,checkout_flow,1,"Erreurs de paiement sans message clair, mauvaise expérience. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-XSKE4U5CGYJD,59ff1e43955478c7,cd8ebdfce5df10a6,United Kingdom,GB,en-GB,2026-08-13T04:07:54+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times.,desktop,customer_service
F-CC8LIVZ0CFD6,e8a4437f5ce1ad77,48e98d44952781f2,France,FR,fr-FR,2026-08-13T05:03:35+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-HKYOBPO44NFX,54608f158cd9aabf,0a730e531ae72830,France,FR,fr-FR,2026-08-13T10:26:23+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,website
F-YN6XDIL8P8HJ,5827874ead96d107,4c9eae31f2bdd663,United Kingdom,GB,en-GB,2026-08-12T21:38:09+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,mobile,customer_service
F-B3A250B43RJB,1368daacf6e72711,aa2c5f4c84678f90,United Kingdom,GB,en-GB,2026-08-13T02:11:02+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. The mobile app is my preferred way to order.,desktop,website
F-4W0GE07ULIBC,f5b21a26a58ea1bc,e2ff2c0a37ee7ff1,France,FR,fr-FR,2026-08-12T19:52:33+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,desktop,website
F-MVUVQ50V8A3K,4c4d93c4416ee033,a61050d957e61c01,France,FR,fr-FR,2026-08-12T23:53:21+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,mobile_app
F-GLRJFYOVDM54,bd18de57d31fbb52,6f09e879653b8986,France,FR,fr-FR,2026-08-13T13:23:22+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-4L2AWMV5W3R7,4429bf4c4d522c40,b933bac545e598b1,Germany,DE,de-DE,2026-08-12T17:06:59+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,mobile_app
F-YHQY106P86SR,15d8715e951b19f4,bcf4f34f6f91b401,Germany,DE,de-DE,2026-08-13T07:47:30+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-2O5BL1VM7JME,62c7e34e1309534d,e89e353f6638dbd8,Germany,DE,de-DE,2026-08-13T05:37:53+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-TE2BV76QXZDG,5c4e9a2f7da49d3a,c564b276d0288124,United Kingdom,GB,en-GB,2026-08-12T21:03:06+00:00,search_relevance,5,The search function understands what I type and returns great matches. I use the site a few times a week on my phone.,desktop,website
F-Q966CRQ3I50T,71893741923cc742,bb2019681a713103,United Kingdom,GB,en-GB,2026-08-13T03:28:16+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,mobile,customer_service
F-JJZV91XXXK6Z,713ea9cf29bf05d4,19342d5946abba05,France,FR,fr-FR,2026-08-13T10:39:38+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",tablet,website
F-EEKH0HT98D5P,751da4dbd9e226f7,980ebaca343315e0,United Kingdom,GB,en-GB,2026-08-12T22:45:27+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-7QRDLU62QE4Z,450231bc029089a7,8ead329b456b30c9,Germany,DE,de-DE,2026-08-12T21:59:25+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,mobile_app
F-NNAXBUWY40NT,ac0401bf59600e3e,1dfcad39ea5b770c,United Kingdom,GB,en-GB,2026-08-13T04:54:40+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",mobile,website
F-5M3JQCR5MX88,799e7c6c8cef6fac,eba2cb4516985664,United Kingdom,GB,en-GB,2026-08-13T06:43:03+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,website
F-K0XV2WZYCK8S,f8d84392175b7875,c789c4a2bfae78c0,United Kingdom,GB,en-GB,2026-08-13T08:51:27+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-N6T5W8TORSTM,82d4a06a3cfdfa1d,78c3109def9a7ce5,France,FR,fr-FR,2026-08-13T00:52:52+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,mobile_app
F-AD0IW5R8OE3R,ac2c131780558c4a,44833279d6151340,United Kingdom,GB,en-GB,2026-08-12T15:04:39+00:00,after_sales_support,1,I waited on hold for 40 minutes and then got cut off. I would recommend the store to friends and family.,tablet,customer_service
F-WYQ9BTH4QDPB,b097346a42fe320b,523c57c7ba53a499,Germany,DE,de-DE,2026-08-12T18:24:16+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,customer_service
F-5TJG6QXB1BL5,747e70c60c3577b7,cbcfa2534176ca2c,France,FR,fr-FR,2026-08-13T08:10:43+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,mobile_app
F-RGKX8EG78OZM,04e0ca4a0ca944f9,3aff5c724126b538,France,FR,fr-FR,2026-08-13T01:09:20+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-KPI06HEQQGYM,392c5ac4bcf16b63,48ccb35f35701738,United Kingdom,GB,en-GB,2026-08-12T17:24:45+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating.",tablet,mobile_app
F-TFKR90EG4FFD,9e252d1e6125d7ce,e52f7e4d427c23be,France,FR,fr-FR,2026-08-12T17:16:23+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",tablet,website
F-99QVPG3BGO12,b9c69e54e91d426a,e4f571abbcbea419,Germany,DE,de-DE,2026-08-12T22:44:41+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-40A50MQYDFIQ,ab19c8ff0dcdd929,8aa6cd36b9d44f7f,Germany,DE,de-DE,2026-08-13T01:12:22+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",desktop,website
F-8EW85ZJ95W80,e58c84d5746f21c0,a729b1c6aa65bf24,Germany,DE,de-DE,2026-08-13T06:05:04+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,customer_service
F-9NC6SBJ9QD9O,6938f1abef74f83e,f8a870d5b5746c03,United Kingdom,GB,en-GB,2026-08-12T23:55:54+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. This is the second order I have placed this month.",mobile,website
F-KG24ZEG5YCUJ,07a0f20eb48a6f5f,5c588a2387ddcc64,Germany,DE,de-DE,2026-08-12T22:16:30+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-FDNPMU5FJ4FN,1298846d1c14b3f1,e0b67e8aa9a35c58,United Kingdom,GB,en-GB,2026-08-13T02:38:47+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience. I would recommend the store to friends and family.",desktop,customer_service
F-KH0PQU3GXA1Z,9cb14e032e23002d,d11950a6c0aaa716,France,FR,fr-FR,2026-08-12T14:26:53+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil. Je fais mes achats surtout pendant les ventes du week-end.,tablet,mobile_app
F-2XCMLOUGOINB,a7896141c4ce4437,eabf5810eafd6525,United Kingdom,GB,en-GB,2026-08-13T00:12:15+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. I would recommend the store to friends and family.,mobile,customer_service
F-8XRBVQDSAHC7,6ee8a2150c9f1c19,7fdae05143ef38bb,France,FR,fr-FR,2026-08-12T17:44:52+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,desktop,customer_service
F-RWJJ9UTNYM81,0dad76ef3abf1515,88f5e0cf381114c0,United Kingdom,GB,en-GB,2026-08-13T06:26:41+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. The mobile app is my preferred way to order.,tablet,customer_service
F-IVZLNX6VK5ZV,2b0371c96df9f1c6,42b094e50c21a9ba,France,FR,fr-FR,2026-08-12T18:16:09+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,tablet,customer_service
F-2OUR5WIKUD13,4171dd0eb4c4a151,1d3626e84298a4d9,Germany,DE,de-DE,2026-08-13T12:48:57+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich bestelle am liebsten über die Mobile-App.,tablet,customer_service
F-L7OXH34DLV09,f61629f95d6c627b,e645ff3262b22066,United Kingdom,GB,en-GB,2026-08-13T06:12:58+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",desktop,mobile_app
F-ZGW9TYYV1OHV,459819358c99f382,887bd933b5efc4ed,France,FR,fr-FR,2026-08-13T12:52:18+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,website
F-JA0ULITTHKCK,6f613162da06b305,45adfc372ad27d5b,France,FR,fr-FR,2026-08-13T04:26:16+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",mobile,website
F-MR8H48FM4RNG,63587aa639faf9b8,83f0cf7ab2f502e0,Germany,DE,de-DE,2026-08-13T10:31:02+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,customer_service
F-ZS8IAHEKS5BZ,dbe3b7b99aba02ce,8c7081f90dbd8dcd,France,FR,fr-FR,2026-08-12T23:14:32+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide.",desktop,mobile_app
F-HOQBJQSRW38U,1cdff86ff88766eb,07b3e4a144c0eaa0,France,FR,fr-FR,2026-08-13T04:17:40+00:00,delivery_experience,1,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,tablet,website
F-3UNHSPG7LM0P,edd27b4fea185a6b,b91f1a00c61501c7,Germany,DE,de-DE,2026-08-13T10:30:04+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,mobile_app
F-6FTXP0RUPBLK,4a674ef25e196382,c394bc1ad3538611,United Kingdom,GB,en-GB,2026-08-13T00:06:32+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",tablet,mobile_app
F-MMY2372UA1CO,218ba666955156bc,5723ddd2f7081a1b,Germany,DE,de-DE,2026-08-13T03:16:13+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,website
F-ACDOUUHQF1KY,d2cf7fe89ad9c41d,04d6ec2cfb7963e5,France,FR,fr-FR,2026-08-12T18:49:31+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,customer_service
F-2JVRC3V58APC,3db9ad033a27214c,a277dd3e3d5a8598,United Kingdom,GB,en-GB,2026-08-13T03:08:49+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful. I mainly shop during the weekend sales.,mobile,mobile_app
F-263J8F8HJO9K,55d562510eb334b1,4015af0630637444,United Kingdom,GB,en-GB,2026-08-13T04:48:18+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,website
F-R5MENQQ744M2,3a1e840120541a41,e73f4bd642cf128a,United Kingdom,GB,en-GB,2026-08-13T03:35:29+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,mobile_app
F-8R73YK8JBO0G,e333b5ba24699e16,c7d772d5e1dff7b8,Germany,DE,de-DE,2026-08-13T07:40:12+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,website
F-JS1HJB4A0JIW,a6c27c9f5f8d5e91,d504f56b39e444ff,Germany,DE,de-DE,2026-08-13T09:43:31+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,mobile_app
F-YZ5KTSQCI0OB,81a61835a163725f,c31a011b02de8e13,France,FR,fr-FR,2026-08-13T04:15:05+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",mobile,website
F-J9EHX8GS0HVW,c44074eebc528a43,2afb2e50b8a2df3b,Germany,DE,de-DE,2026-08-13T02:13:25+00:00,delivery_experience,2,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-7MWPAZY0MNNY,39816b28565f937d,bad7c5166e5b8eb7,United Kingdom,GB,en-GB,2026-08-12T14:45:47+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-B2TDGI8PPGHV,956efb3ccc32e7ff,3aa1f322be2fd85e,Germany,DE,de-DE,2026-08-12T17:44:04+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-P21N60H3S8FT,872dc092ea096abc,abfc4e4e5645845b,United Kingdom,GB,en-GB,2026-08-13T03:11:42+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,tablet,mobile_app
F-9SNAJBZB8F63,55e9802ce7237144,c38827e0a9d17b6a,Germany,DE,de-DE,2026-08-13T00:03:58+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-GX4CN63U9AJF,3887fa119ac356af,b89c568fdb09a5c7,Germany,DE,de-DE,2026-08-13T06:33:52+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",mobile,mobile_app
F-C8GOEPJVB2SG,308abb581d17945a,51f27c90e78e02f9,France,FR,fr-FR,2026-08-12T15:00:17+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,tablet,customer_service
F-GBUJ5T2POH9Q,13ac6324521036b1,8ab05913b944d2f8,France,FR,fr-FR,2026-08-12T22:58:39+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-6G78RVKMX7RZ,9bd4a01a2f177bea,b296fe13f36347eb,United Kingdom,GB,en-GB,2026-08-13T06:02:21+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",tablet,website
F-JJ8E7MY9T6V9,d878ac1d4aea4828,d8a98b30c13b23ff,United Kingdom,GB,en-GB,2026-08-12T18:36:04+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. I mainly shop during the weekend sales.,tablet,customer_service
F-VEC4UIF4G8CS,5d9b351e0896cdf1,ebc0cdf509335239,United Kingdom,GB,en-GB,2026-08-12T15:52:10+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes. This is the second order I have placed this month.",desktop,customer_service
F-J473AZZ3WVIF,a3bb403d68184aa4,fdbdf4bafe3ca6f9,United Kingdom,GB,en-GB,2026-08-13T06:48:18+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",mobile,mobile_app
F-8ND9ERM7M9NX,75e3586aeee08c53,10606238fe1a0636,Germany,DE,de-DE,2026-08-12T20:21:38+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,mobile_app
F-2GE4J8OS6RJS,6d6c8296e4558ee7,83e5a016ada04396,Germany,DE,de-DE,2026-08-12T22:45:50+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",tablet,website
F-YL8OSZOHC8VT,d843df8dd4991a74,92febaf538b1ee0f,Germany,DE,de-DE,2026-08-13T12:16:07+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,website
F-90Q2O03JB0CA,17cf3bd538cfb6f7,f02a808d2e59090e,France,FR,fr-FR,2026-08-12T14:30:41+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,mobile_app
F-2BFJ8VOUZGPC,bd17072de736dbf9,638f52ccc37b90a3,United Kingdom,GB,en-GB,2026-08-13T02:49:34+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-QCF3YSRY72O9,2a8b1cf2dc0bf0d4,51c766a36518c2a8,United Kingdom,GB,en-GB,2026-08-12T22:47:09+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time. I would recommend the store to friends and family.",tablet,website
F-7BQ4J0E3T09Z,67adb8c2410379cb,8a8faea67177339f,France,FR,fr-FR,2026-08-13T02:38:45+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,mobile_app
F-ZRBXCUUXUVE7,b53b311bd7454232,457a026db786a6aa,France,FR,fr-FR,2026-08-13T12:29:09+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,website
F-U6XHU6S8HQ18,ac2088169aef1a2a,c658e32bb009da45,Germany,DE,de-DE,2026-08-13T06:54:34+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,mobile,website
F-U2BIYHPFS2AC,f4f2be94f6dd7d71,c6de00ae4640cba4,Germany,DE,de-DE,2026-08-12T16:35:08+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-W3XH8G8E84DD,af6781c7defc56eb,48fd4623e9fafb19,United Kingdom,GB,en-GB,2026-08-13T08:47:35+00:00,search_relevance,4,The search function understands what I type and returns great matches.,tablet,customer_service
F-14P482FDOCKF,9463f02ee940bbcc,ae76f248feac0064,United Kingdom,GB,en-GB,2026-08-13T06:03:18+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,desktop,mobile_app
F-4SQ2T8VO1MXQ,8123a8265a3bfd09,c6a031075b72160b,Germany,DE,de-DE,2026-08-12T23:43:20+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-KKVIVV3CBKP7,b4939a6bf8416503,52bce098d921fb67,Germany,DE,de-DE,2026-08-13T04:16:15+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",tablet,customer_service
F-72WHSOCX7AQ9,4956a9fd6036c945,3e033f7e4048e7b6,Germany,DE,de-DE,2026-08-13T08:33:41+00:00,after_sales_support,1,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",tablet,website
F-W048KQ6GGXEO,5bef04a3dbccebb0,da726bf01461b79a,United Kingdom,GB,en-GB,2026-08-13T06:37:43+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,website
F-A96MOUINR6BO,baad6b71457b73f6,3926873927d2b162,Germany,DE,de-DE,2026-08-12T20:03:35+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,website
F-OX68NCXSMUVX,5d96a309f465f5bb,d4febca9901d72af,Germany,DE,de-DE,2026-08-13T03:49:07+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen. Ich bestelle am liebsten über die Mobile-App.,tablet,website
F-S13H707E4IOR,26bef29d1bfe8759,a40afd522f0329e1,United Kingdom,GB,en-GB,2026-08-13T06:31:11+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience. I mainly shop during the weekend sales.",tablet,customer_service
F-SRCLDQMABMQ6,d77a9e47bfc6be73,f336b21fb1013192,France,FR,fr-FR,2026-08-12T14:03:03+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,website
F-PVMURIUKAY64,b769ecf03facc6e0,c6f17e230c0df46f,United Kingdom,GB,en-GB,2026-08-12T21:46:45+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. I use the site a few times a week on my phone.",mobile,mobile_app
F-AE05AARFYGKO,176c383880908fec,11cf0eb802900d09,United Kingdom,GB,en-GB,2026-08-12T18:22:17+00:00,product_recommendations,2,The recommendations are always the same items I already viewed. This is the second order I have placed this month.,mobile,customer_service
F-VAASBWGBSY79,09614ba1c37885f4,50f7541b44c01b61,Germany,DE,de-DE,2026-08-13T03:06:09+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,website
F-WBRE120XWR8D,d034f46033c95c37,508eae87b0b5cf5d,United Kingdom,GB,en-GB,2026-08-12T16:32:50+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,mobile,mobile_app
F-8FI054OXSN2N,4417151dec15cab7,8f8c761a5d5611f0,United Kingdom,GB,en-GB,2026-08-12T15:25:58+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text.",tablet,mobile_app
F-1H46U5Z2SV9W,5609f7a8c35fd437,bf01ce53a2c3dac3,Germany,DE,de-DE,2026-08-12T13:47:33+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,website
F-2N332GO3J5YH,858eda52a821db72,4c0c97bf74aab704,Germany,DE,de-DE,2026-08-12T15:46:16+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,customer_service
F-ZG0HH4SPWHPY,e7c6b62aca3ff238,052e1515471aee0f,United Kingdom,GB,en-GB,2026-08-12T21:39:58+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I mainly shop during the weekend sales.",desktop,website
F-BCDLX9G76PTY,23dcd1834034352d,0d6d6b440c3b02ee,France,FR,fr-FR,2026-08-13T13:00:55+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,website
F-S3FX60FRNT94,2c4347958f1376ab,dd3cf5d8eb66ae8b,France,FR,fr-FR,2026-08-13T08:33:07+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-E8831TCWU448,7bda785c9aaf4249,7f6c8117283056c1,United Kingdom,GB,en-GB,2026-08-12T17:02:34+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,mobile_app
F-BB8SBDEZZGTZ,d06a01688b078eb5,8f6e6e69170a0ae7,France,FR,fr-FR,2026-08-13T06:44:40+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,mobile,customer_service
F-1T5RO01GYGOL,480a96a181be0cf3,bcf412b09d5c0253,Germany,DE,de-DE,2026-08-13T08:58:56+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,website
F-IINUG90GWM9L,c9db937ca60e09ba,4ac8ecced71887ba,United Kingdom,GB,en-GB,2026-08-12T18:44:33+00:00,search_relevance,1,I searched a specific brand and got unrelated items first.,tablet,website
F-LKRMMH2FRUFE,b119d38892c33914,44c9e63b32fcc9b9,United Kingdom,GB,en-GB,2026-08-12T20:17:47+00:00,product_recommendations,5,The recommendations on the homepage were genuinely useful.,tablet,mobile_app
F-1C6KGXOOEZBJ,78944e8001c4afe5,c8ae1da7726b6c38,United Kingdom,GB,en-GB,2026-08-13T07:08:01+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",mobile,customer_service
F-1IGELQVL27SA,c258e8e848dba6fb,27ab297d5d2038ab,France,FR,fr-FR,2026-08-13T10:46:47+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-9SS7CVEQ4Y3D,ed3c54221965fe09,c6e630abb364a686,Germany,DE,de-DE,2026-08-13T05:58:56+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes.",desktop,customer_service
F-7NFCH73QUTVW,5db15e6080960331,68eed7a8697f57a0,France,FR,fr-FR,2026-08-12T16:39:49+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-TFCM1KOTTCHV,4971769c78d5fbce,7db19b16d15582fd,Germany,DE,de-DE,2026-08-12T13:47:25+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-MEKIT5OLF6SK,fd694c7dfac3a8fe,dfcaccc3deca89ac,United Kingdom,GB,en-GB,2026-08-13T04:30:26+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,website
F-DPIDLKI4L4Z8,b61d8fb684f64017,29a642b3b2601fe3,United Kingdom,GB,en-GB,2026-08-13T09:05:09+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,customer_service
F-2LCVLU36JZVN,a70f363ee49c1d49,23f6428029cab3fb,United Kingdom,GB,en-GB,2026-08-13T13:32:43+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. This is the second order I have placed this month.",desktop,mobile_app
F-PDH9DRVJJA2A,c72f61be0797fb9f,b1ecf2cd891e7237,United Kingdom,GB,en-GB,2026-08-13T13:17:59+00:00,search_relevance,3,"Search is decent, the category filters helped a little. This is the second order I have placed this month.",tablet,mobile_app
F-Q5Z2AIFPQ16H,d0cacceca57aed96,d416058b35baa283,Germany,DE,de-DE,2026-08-13T07:49:52+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",mobile,mobile_app
F-1KEQ1ARF87XT,f10eea1072b5b93b,6ca6c3ee682b233a,United Kingdom,GB,en-GB,2026-08-12T15:38:49+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-BEZ3JVMPL88L,ee0ff509938691da,838f235a56c1b32b,France,FR,fr-FR,2026-08-12T15:56:10+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,mobile_app
F-5X67P0SANUEK,cd5daf79c1ea3a2c,fe4ffbce06e80e18,Germany,DE,de-DE,2026-08-12T16:21:08+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-R2C6R1R2XM5N,a2fe9e15a58a043b,19ad29ac38cd1f07,United Kingdom,GB,en-GB,2026-08-13T12:00:09+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. The mobile app is my preferred way to order.",mobile,customer_service
F-KOIC2NI31WOY,0c8bf341f226c212,475b540ff0f67914,Germany,DE,de-DE,2026-08-13T07:28:00+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,customer_service
F-AL1Y81OTRKME,64b99e35550c2c6b,cd81d1c712c453b5,Germany,DE,de-DE,2026-08-13T06:10:34+00:00,product_recommendations,1,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,customer_service
F-O5CTB1Z7THRM,f1d5a20f7fb24126,63f1346e0c8ae69d,Germany,DE,de-DE,2026-08-13T08:00:34+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,website
F-J50V5N6IPSU7,b1d15ab7fb86c9c5,85760764c7b32a76,Germany,DE,de-DE,2026-08-13T07:36:34+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,website
F-FW9BYE5GN7X4,42d42e3ce22c1744,9929bbafecfb6c12,France,FR,fr-FR,2026-08-13T04:44:44+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,mobile_app
F-DK0W8SUJHCVC,295a35c6414045ef,629440ea3c3cfb9f,France,FR,fr-FR,2026-08-13T07:13:49+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",mobile,website
F-RNH58XY9P39E,f0a99fd86cd3daf0,f3e7f294555caec1,United Kingdom,GB,en-GB,2026-08-12T19:35:13+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. I use the site a few times a week on my phone.",desktop,mobile_app
F-W3R7JSTS20XM,c5be480fee2638a9,e1bcf348cf66f093,Germany,DE,de-DE,2026-08-12T14:38:31+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,website
F-E2FU3QBZONXG,2a26f5ae4b8efd12,95c8fc38a087d3a9,Germany,DE,de-DE,2026-08-12T23:53:50+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,customer_service
F-Z92NLAF8IZKW,e38ccd6502d06403,89c7ad8837768bd6,Germany,DE,de-DE,2026-08-13T01:42:53+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-1XCQIZ0E17S2,790647a4b62607bf,627af1c674e2bfff,France,FR,fr-FR,2026-08-13T11:49:55+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,customer_service
F-I81L9K0QODHD,73e693f78dc834d9,daff12bf62d1ae4c,Germany,DE,de-DE,2026-08-13T08:24:30+00:00,after_sales_support,1,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,customer_service
F-OEDYEPM56LLV,f3039710a25a6def,ca0a2c2cdbce559b,France,FR,fr-FR,2026-08-13T01:02:44+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,mobile_app
F-CUW5QP8GPZHP,ef84955827a136f3,7cb3eae42b521368,France,FR,fr-FR,2026-08-12T20:18:15+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. Je recommande volontiers cette boutique à mes proches.",mobile,website
F-DDURE92JKY9C,1ead9904b0104ea6,4a1d4b564f1f71a4,Germany,DE,de-DE,2026-08-13T06:18:21+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,tablet,mobile_app
F-LY5PRWXRHQ7P,8f89a144a4920fac,98f994f960ac8fce,Germany,DE,de-DE,2026-08-12T23:48:42+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,mobile_app
F-DJ8EQVQR3B4Q,29a2000c310bcde2,467122c7969988ff,United Kingdom,GB,en-GB,2026-08-13T12:58:04+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time. I use the site a few times a week on my phone.",tablet,website
F-FY99L08QL8PO,f852befa83b5a7eb,c0724c5db343dfa5,United Kingdom,GB,en-GB,2026-08-13T05:06:51+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,mobile,website
F-DRVOUDK4ZZRD,abda59e943b484c1,97862ce8d4d0d7ad,France,FR,fr-FR,2026-08-12T21:48:32+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner.",tablet,website
F-B082BSF0W99Q,ca46eab135b6e57a,8fa590f8dae0e032,France,FR,fr-FR,2026-08-12T15:31:30+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-3TUS794P4QEY,a4086e2448541fbe,22a5ce55c9f7bc86,France,FR,fr-FR,2026-08-13T05:29:32+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-MJRQEZN6T0IA,b4d001051fa50a35,57b9e3e9b80187f7,Germany,DE,de-DE,2026-08-12T22:48:35+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,customer_service
F-VF6SUWJZHBZ4,7de33043468abea9,7eb43c6ea04297cd,United Kingdom,GB,en-GB,2026-08-13T02:09:13+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,desktop,mobile_app
F-3PFF4V7PMGFI,e7ce01dded974bc5,a8c72c360fe68d9e,United Kingdom,GB,en-GB,2026-08-13T09:16:16+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items. This is the second order I have placed this month.",mobile,website
F-UC9SQOBDS5K0,1839a82c36d14fd7,af4e1aa9523f7bab,France,FR,fr-FR,2026-08-13T00:15:17+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-6YJ7C2RY7JC9,09e413bc5b378479,9f9e704ea8c283d5,France,FR,fr-FR,2026-08-13T02:43:41+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. Je fais mes achats surtout pendant les ventes du week-end.,tablet,website
F-0IP4H4RUL5O5,f949196dce0f2d02,ddcfef93d9c971c5,France,FR,fr-FR,2026-08-12T14:47:43+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-8IORFUVKB0VH,bdfbf1cfb0c8bad2,28ad8bb2c6e32740,United Kingdom,GB,en-GB,2026-08-12T17:57:16+00:00,checkout_flow,1,"Payment errors and no clear error message, a really poor experience.",desktop,mobile_app
F-DD2JEGP4KYKE,a047e86e02236438,17b228b6129f869f,United Kingdom,GB,en-GB,2026-08-13T01:23:09+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,website
F-OQGJPE46SPOI,6b4c47176b871fca,61e75bab14ee40b5,Germany,DE,de-DE,2026-08-13T03:09:07+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich kaufe vor allem an den Wochenenden im Sale ein.,desktop,customer_service
F-G7EYBCM0O103,bfe858857f3f8411,cefe171e0dece7c1,France,FR,fr-FR,2026-08-13T13:43:02+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,desktop,mobile_app
F-WFV2AITAYQE1,3a30d2af4e90f7f3,b4fb767b28b2b3ff,United Kingdom,GB,en-GB,2026-08-12T17:57:37+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",mobile,customer_service
F-X23GVJDXUTIO,e411f54f7182fe37,29bf7854fe0be92e,Germany,DE,de-DE,2026-08-13T08:27:24+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,website
F-IPHIVSQMC4LZ,54571c12b59bacfb,dfc13cbe70d304c9,Germany,DE,de-DE,2026-08-13T10:54:07+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",desktop,customer_service
F-NR9NATS4R6ZC,c7317db33b76afea,30db12825a5d7659,United Kingdom,GB,en-GB,2026-08-12T20:17:02+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I would recommend the store to friends and family.",tablet,mobile_app
F-6UOOJ0FKPXRS,c76854f4abf3593e,1dacfce914ff6eba,United Kingdom,GB,en-GB,2026-08-13T05:30:47+00:00,search_relevance,2,The search engine seems to ignore my keywords entirely.,tablet,customer_service
F-52UN7E3WKN42,ce5d5599dc149ee9,87fc5b0899866ee9,France,FR,fr-FR,2026-08-13T08:40:47+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",tablet,mobile_app
F-8A5VJODVPNQX,12510354327d58c7,ae54efdf735cc788,France,FR,fr-FR,2026-08-13T10:20:43+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. J'utilise surtout l'application mobile pour commander.",mobile,customer_service
F-TJME093V4Q17,2faebb913b424e23,44760d19b99561c4,United Kingdom,GB,en-GB,2026-08-12T18:44:27+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,mobile,mobile_app
F-HR9RMHVHCT00,c5b12df57f77fccf,b55f8bc6dd3fb535,Germany,DE,de-DE,2026-08-13T02:01:21+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",desktop,website
F-NIAPIRN83OS2,d1773e27bfc1840c,28ddb8e09fbd0a51,United Kingdom,GB,en-GB,2026-08-12T19:48:28+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,website
F-6ZPJU5RJI7EH,c342959e5a7255a2,d63364a8fba5ed94,France,FR,fr-FR,2026-08-13T02:15:29+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-1A3CRDNEG1PT,392837da82b906fe,892320b71b691540,Germany,DE,de-DE,2026-08-12T16:42:46+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,website
F-CG96V9MQN250,37fa6a5cd4580feb,5d6f7d64e3827d50,United Kingdom,GB,en-GB,2026-08-13T10:33:20+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,tablet,customer_service
F-FBD1GUWEJG50,a4fa682cb88a828f,1717f157247584ac,United Kingdom,GB,en-GB,2026-08-13T05:14:55+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",tablet,mobile_app
F-W79U450LPF54,e5960fd809a4657f,e0797288cb1a56cc,France,FR,fr-FR,2026-08-12T20:45:38+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,customer_service
F-0GHSUB01I44W,8ab14e07fb9d8faa,bf346046f6fc3cfb,Germany,DE,de-DE,2026-08-12T19:44:36+00:00,product_recommendations,2,Die Empfehlungen sind generisch und uninteressant. Ich würde den Shop an Freunde und Familie weiterempfehlen.,mobile,mobile_app
F-I5R6OVQR6ISF,726a04807e12f913,302994772d272097,France,FR,fr-FR,2026-08-13T12:30:19+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. C'est ma deuxième commande ce mois-ci.,mobile,mobile_app
F-OM6WRTLDXRP6,d01fbf6c49edd3e8,619d9fc7d9752073,France,FR,fr-FR,2026-08-13T00:53:30+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,mobile_app
F-RJ9IN3C43SJO,9517974b33805482,c1f6f7a753839ad3,France,FR,fr-FR,2026-08-13T05:05:37+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-XH5HPA4RHGMD,c0861c0e66634e42,7f035c25411fe8aa,United Kingdom,GB,en-GB,2026-08-12T20:31:00+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,website
F-U5U7FIMBN14B,2e255f6538f7fcef,c192bb0bcc64d3b5,France,FR,fr-FR,2026-08-13T05:59:36+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,mobile_app
F-JPS0YFKPLE3K,26dceb49596f76f0,0cf892fee266d7c0,France,FR,fr-FR,2026-08-13T04:46:47+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. Je commande sur le site plusieurs fois par semaine.",desktop,website
F-YBPRKKAWR2AV,4603c7709caee814,07d04f0ff3a8834e,Germany,DE,de-DE,2026-08-12T14:23:29+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,desktop,website
F-G54ZE7ZK8H07,0a302bb363d154a6,f308af098643a70c,United Kingdom,GB,en-GB,2026-08-13T00:49:45+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,website
F-JAY5SH0OW3MX,04c1fd25b1032808,c0312ab129881aa4,Germany,DE,de-DE,2026-08-12T22:30:30+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,customer_service
F-T0JFZZ10VHST,3826883eff524a70,7410c5d75f9f96ef,United Kingdom,GB,en-GB,2026-08-12T19:41:54+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-TRUOSMKP97Q1,89f9fb9dd6eeea9d,8b0df3cc4d853a6e,Germany,DE,de-DE,2026-08-13T12:56:56+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-927XYXVXNTPL,4150525a74510b95,6bce5e4617a22600,France,FR,fr-FR,2026-08-13T01:05:54+00:00,page_load_speed,2,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",mobile,customer_service
F-EPSI1YTK5UQE,01f10c69ba9e6eac,8f419752a77f74de,United Kingdom,GB,en-GB,2026-08-13T08:48:16+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,desktop,mobile_app
F-DU6Z995SZ996,6be8b8bf539ce441,e3ccee289ddf9be7,France,FR,fr-FR,2026-08-13T00:27:18+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,desktop,website
F-ZTL1XMV7OJUA,69b2362e920faff2,199c72f5e0cc597e,France,FR,fr-FR,2026-08-12T20:50:14+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné. J'utilise surtout l'application mobile pour commander.",tablet,website
F-40WEPJ9B17OY,f732336c5cce01ce,79da7325303b1c0d,Germany,DE,de-DE,2026-08-13T08:59:12+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,mobile_app
F-DD7NXU0NKVXH,c9165d667a278862,0b6d52b3a71eab79,France,FR,fr-FR,2026-08-13T11:51:41+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-2Z6DMPZR7YJQ,b24328cb8c7bb761,b8afa39d301a7c7b,Germany,DE,de-DE,2026-08-12T21:34:32+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,website
F-XCTJI9MNS1P4,d82c9d55a841d2b8,a3f96404ecb4b677,United Kingdom,GB,en-GB,2026-08-12T22:57:35+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I would recommend the store to friends and family.,desktop,mobile_app
F-R2OVO7XT9VJ9,df30105006080c55,c1d47ba2414e07e9,Germany,DE,de-DE,2026-08-13T12:06:34+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",mobile,website
F-QNVX9QH1PJ16,7dfcde477937d7ac,051afe895d9a0e4d,France,FR,fr-FR,2026-08-13T02:21:48+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-EDONEMLDOM8A,547184fbca78e2fe,f3f2eba8a4cf14a8,France,FR,fr-FR,2026-08-12T22:10:22+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-1APTW8GG712R,e56ae3ca39093703,ad323c3e92bbb399,United Kingdom,GB,en-GB,2026-08-13T04:12:44+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,desktop,customer_service
F-G794MJVVE4TD,4e7f8e53c7a089a6,f6717cceed44fc4f,United Kingdom,GB,en-GB,2026-08-13T00:05:47+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience.",mobile,website
F-GT0UL3BAV42Q,5e04be7168dd1940,c5ac94b873f39056,France,FR,fr-FR,2026-08-12T15:22:38+00:00,product_recommendations,1,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,website
F-99N1M4DU941H,cf63eae130758f5f,c86a0739a25928cb,France,FR,fr-FR,2026-08-12T18:43:44+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,mobile_app
F-E91W58YJOYVF,623dd4b7e51956d6,2ae04fd6eb7fb28b,France,FR,fr-FR,2026-08-13T01:13:00+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,mobile_app
F-XXZ2XLL57Z84,5091e1f52f51d500,7b4d02a8305bca43,United Kingdom,GB,en-GB,2026-08-13T03:26:17+00:00,checkout_flow,2,The checkout flow is too long and I almost abandoned the order. I mainly shop during the weekend sales.,tablet,website
F-VUCFOODHONZX,4085fcf6a05f7492,76ffe52950cfbb0b,United Kingdom,GB,en-GB,2026-08-13T12:16:56+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,desktop,mobile_app
F-FN8O58949001,ec782cf28710e7de,f6dd231846e88e05,Germany,DE,de-DE,2026-08-13T01:43:03+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-H5VWB3SMDW85,2e4dc4e48bd63c21,5cfb0d44c048b8a1,United Kingdom,GB,en-GB,2026-08-13T03:23:47+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items. This is the second order I have placed this month.",tablet,website
F-1KLCB0JA10NC,55a29c5caba242e8,5d9b6cc1f2bbb942,France,FR,fr-FR,2026-08-13T03:07:40+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,mobile_app
F-JXK4AM84W72H,2b7331796107b6cf,28f21696b7916f45,United Kingdom,GB,en-GB,2026-08-12T17:39:52+00:00,search_relevance,4,The search function understands what I type and returns great matches. I mainly shop during the weekend sales.,desktop,customer_service
F-QOARJ9UW5EPU,050f8ce9951d08d4,0b96dd096c2b8d23,Germany,DE,de-DE,2026-08-12T23:39:48+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",desktop,website
F-I6O3DA03OD90,024112d168718d3f,0713c1a7b9ea386a,Germany,DE,de-DE,2026-08-13T12:48:08+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,mobile_app
F-4X2Z3ZL5RR6L,b5db6632f3e4ff72,2e4e6cc173addec2,Germany,DE,de-DE,2026-08-12T18:46:17+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,customer_service
F-VTGR61OMKHQR,114587c386492f79,960e623c8d1b7ae9,United Kingdom,GB,en-GB,2026-08-13T05:50:57+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special. I mainly shop during the weekend sales.",mobile,mobile_app
F-YNETXGK2NXXI,3ac1e3e106442007,64fa58daf3a27833,United Kingdom,GB,en-GB,2026-08-13T08:55:33+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,desktop,customer_service
F-ZVZK7F22SHV8,5039b4ab0ae386f3,990c4e3bf2b99d57,United Kingdom,GB,en-GB,2026-08-12T16:53:49+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. This is the second order I have placed this month.,mobile,website
F-NQQWMZNSSMRV,96f32f6bd6f3ca00,69b47585d38de9e4,United Kingdom,GB,en-GB,2026-08-12T16:28:57+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock.",tablet,mobile_app
F-TUI7VB5T30XF,15b0644a518b7e74,47d0cc779ac69cda,Germany,DE,de-DE,2026-08-13T10:53:14+00:00,delivery_experience,1,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,mobile_app
F-TL4ECMIVSP3N,bc37e6bdda50b3c3,8b7825f38626d2bf,Germany,DE,de-DE,2026-08-13T11:32:23+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,mobile_app
F-J6FD334YA76Q,9fcac2318e74cd8c,f76eaabc3140f2f2,France,FR,fr-FR,2026-08-12T17:12:10+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet. J'utilise surtout l'application mobile pour commander.,desktop,mobile_app
F-6KLYLFGTY9XM,e29ee8d8d15628fa,4a85dfda5e2cf286,United Kingdom,GB,en-GB,2026-08-13T12:38:27+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,customer_service
F-HUJZN55DGG9Y,9cc1c27594a3e3c6,f0658a16d8a0537e,United Kingdom,GB,en-GB,2026-08-13T14:15:32+00:00,page_load_speed,2,The checkout page took ages to load and I nearly gave up.,mobile,website
F-IZEKNEV0KQRC,eb2135f298d92dbf,504873627ec88331,France,FR,fr-FR,2026-08-13T14:05:12+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. J'utilise surtout l'application mobile pour commander.,desktop,website
F-3NA2EGCHB1EY,e291a17029acb6a5,604189a4663d2fda,France,FR,fr-FR,2026-08-13T14:03:59+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-WW3H1D4VE57R,74752daccafc484c,e9f5c4c903909550,France,FR,fr-FR,2026-08-13T13:55:24+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-2VLWKCV9RWSB,2e7d5412ecf8e57f,ca237097e813dd12,United Kingdom,GB,en-GB,2026-08-13T13:59:53+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience.",mobile,website
F-6O695DNHFYJ1,c18210d76a33d34d,522d297bc1f762ed,Germany,DE,de-DE,2026-08-13T13:56:02+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-G9H4TAMYPURL,aed7652c0ddc8a50,c5ed5ab760339be1,Germany,DE,de-DE,2026-08-13T14:14:28+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",tablet,website
F-ARHHQXOAVGO6,e3ab94783baede14,e527a2393ac38736,France,FR,fr-FR,2026-08-13T13:55:32+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,customer_service
F-6APC8HE3Y0OI,227355499c7e9725,6856c78c7e4605fd,Germany,DE,de-DE,2026-08-13T14:03:54+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",tablet,website
F-4H56374RCM3L,9bf2cc6d9ff2f8b6,254dcaab73f3e665,United Kingdom,GB,en-GB,2026-08-13T13:47:01+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. This is the second order I have placed this month.",desktop,mobile_app
F-S7SXYVYM60HN,847d169e1fb8e045,cbaff37e4cf1b5db,United Kingdom,GB,en-GB,2026-08-13T14:16:14+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience.",mobile,mobile_app
F-R62YPOLAE246,22339aa786b581b4,e28cc9c113c226b0,United Kingdom,GB,en-GB,2026-08-13T13:55:40+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,mobile,customer_service
F-ZQC0DF2IB08S,850f866f8b8895e9,654f1e79506854a4,Germany,DE,de-DE,2026-08-13T14:01:20+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,customer_service
F-VWYKDV4XP1OE,b56c08382feb3041,00017c7367cb3f2b,United Kingdom,GB,en-GB,2026-08-13T13:53:00+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,desktop,mobile_app
F-1S23V8DU52X0,1c3ad8af160a3ec7,e92ba725a93e48ca,France,FR,fr-FR,2026-08-13T14:14:21+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,website
F-470COVBOY6HB,67f5da22c7611fec,ae583834530ad3d3,France,FR,fr-FR,2026-08-13T14:12:56+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,customer_service
F-PA4CWXGYZZWR,ced4f698d9d3635d,ecf38572af85b765,France,FR,fr-FR,2026-08-13T14:02:15+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,mobile_app
F-38IDKSEYJ8EG,9b0e9ecff3f5022d,762125f4386ff0f0,Germany,DE,de-DE,2026-08-13T14:11:14+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,customer_service
F-MMVT0P9QMXLD,f2be8564aaf9c010,bbe537ff3f6c9cd6,United Kingdom,GB,en-GB,2026-08-13T14:16:37+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-B3LDCQVW9EA9,a5d7ac566775ba21,8ec435a0bd00a4bc,France,FR,fr-FR,2026-08-13T14:12:04+00:00,search_relevance,2,"La pertinence est mauvaise, aucun résultat ne correspondait à ma demande.",mobile,website
F-INSQWKOWL1KP,ba763d3bd1c1f446,a42938d838410041,Germany,DE,de-DE,2026-08-13T13:56:12+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-VZGUJO62KN3G,4dda58a556185a28,4a74595ea36dc5a9,France,FR,fr-FR,2026-08-13T14:09:35+00:00,search_relevance,3,"La recherche est correcte, sans plus.",tablet,mobile_app
F-GXK94N4RY94M,b8dbc8c274e1e3ab,00f6c3e5af592b98,United Kingdom,GB,en-GB,2026-08-13T14:03:18+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked. The mobile app is my preferred way to order.,mobile,mobile_app
F-JPW9JXP0A1NP,4c53fd9404ff3fc7,feb0aa0a948d72a3,Germany,DE,de-DE,2026-08-13T14:08:30+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,customer_service
F-N1ACCZCHEHCK,717d3eea5f54fc95,2430179d9c11d6ee,Germany,DE,de-DE,2026-08-13T13:49:24+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",mobile,mobile_app
F-QA0R21BH137Y,09ea4c1c69884724,bdf3d20b1a16d430,Germany,DE,de-DE,2026-08-13T14:05:19+00:00,after_sales_support,2,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,mobile_app
F-ZO5XIBQDHODZ,2add81fee80c0bde,280add4260159ebf,United Kingdom,GB,en-GB,2026-08-13T14:00:17+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,tablet,website
F-8ET29TUGFZUW,ed38200078d7e35f,ef145feec505862a,Germany,DE,de-DE,2026-08-13T14:00:27+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",mobile,customer_service
F-XEVU3O6ZXU2P,d8ffaf1306dcee0e,4ab544c921fd489b,France,FR,fr-FR,2026-08-13T14:16:37+00:00,delivery_experience,2,"La livraison est arrivée endommagée, le carton était écrasé.",tablet,mobile_app
F-IYG0DJTOAOBH,c28b38f2e4185344,d0e260f48d19afc9,United Kingdom,GB,en-GB,2026-08-13T14:16:27+00:00,checkout_flow,1,I had to re-enter my card details three times before it worked. I would recommend the store to friends and family.,mobile,customer_service
F-W41UIG36ULQP,643c17d89dfcb2a3,88db39e6b0f46ce7,France,FR,fr-FR,2026-08-13T13:53:32+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-EK129GZQ7ZSK,fea187e96bdff56f,cd010e2ff495f39d,United Kingdom,GB,en-GB,2026-08-13T14:10:51+00:00,search_relevance,5,The search function understands what I type and returns great matches.,tablet,mobile_app
F-I1FYR75R223N,b9174acd81d94eb6,fec9f0058d7599ce,Germany,DE,de-DE,2026-08-13T13:53:23+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-4B1CMP0P1O42,b08a1ac1f48935db,de0266a00941f2ba,Germany,DE,de-DE,2026-08-13T14:15:28+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-CIS3Q2B87Y0U,691b5ace8735b3ef,4ea8c2d85652d15d,United Kingdom,GB,en-GB,2026-08-13T13:58:34+00:00,search_relevance,1,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,customer_service
F-991ATMJRW2BV,bf10f39dccae6de2,5f6c891774d331d1,Germany,DE,de-DE,2026-08-13T14:01:40+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",tablet,website
F-7W2VPGPNYDC9,12ddcdec0f5f8312,78c93844ce3269c5,Germany,DE,de-DE,2026-08-13T13:57:48+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",tablet,website
F-V8O7NGCPT7T2,3932faf95b22f8b0,366e18c24e0d91f3,France,FR,fr-FR,2026-08-13T13:58:36+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-J51XQDXUK7GB,8a3b7bb2f84935ba,1e0cd98d8583cb64,United Kingdom,GB,en-GB,2026-08-13T14:08:11+00:00,search_relevance,2,"Search relevance is poor, none of the results matched my query.",tablet,customer_service
F-9MCC2MN95U7J,afda7e7e8cac4119,50bae237fd087952,United Kingdom,GB,en-GB,2026-08-13T14:00:40+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. I would recommend the store to friends and family.",tablet,mobile_app
F-YXN5VA8OIX83,077f4e9d01bc08af,e9bfba2911172290,Germany,DE,de-DE,2026-08-13T14:06:56+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,mobile_app
F-IBQFNCPT7UN3,a1785fa832e87f9b,823b6a12f22255d0,United Kingdom,GB,en-GB,2026-08-13T14:01:15+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock.",desktop,customer_service
F-O0XU4RGS1EUO,02c8d6cbc118c73a,d44b37061bd76e22,France,FR,fr-FR,2026-08-13T14:06:11+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",tablet,customer_service
F-U16E46DMC2HC,80ad369ec25b3c86,8456e26c70060e9e,Germany,DE,de-DE,2026-08-13T14:10:29+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-SXK1XNZV9STX,965e4be882cc702a,02d8ad6b3052ade2,United Kingdom,GB,en-GB,2026-08-13T13:55:20+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly.",tablet,website
F-DIBSYKFF3CGH,c1ea19cec4cf1ddc,56d5e245f88e73de,Germany,DE,de-DE,2026-08-13T13:51:33+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,mobile_app
F-Z5D9V0U4F8FO,1359590cf154b1f9,c15f86fba7f20f20,United Kingdom,GB,en-GB,2026-08-13T14:05:54+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-7L2RP6R03T65,71b1775b0d279283,42003b350d390066,Germany,DE,de-DE,2026-08-13T14:05:45+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-0011ZQ53DAWH,daa9d961bf6380b3,71c955f030380c77,France,FR,fr-FR,2026-08-13T14:00:36+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,mobile,mobile_app
F-ZCPIK7VPMY9C,a8499e08aeac85c2,f7f978e9e82a5fe0,Germany,DE,de-DE,2026-08-13T13:56:42+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-E8Z2GF6HE3Y2,54eaed0993802c4c,46f81af8876e3d8d,Germany,DE,de-DE,2026-08-13T13:56:40+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,website
F-EPXO58U4D4FW,a76e2f8ab7ea6f42,26f9141ceafe7344,Germany,DE,de-DE,2026-08-13T14:00:00+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",desktop,mobile_app
F-49NI9OLATS2T,422fa51c14ebe763,61e0bc430f5de1af,United Kingdom,GB,en-GB,2026-08-13T13:57:13+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",tablet,mobile_app
F-NRHZSLAZ2HZO,2d6b315c8cf98f4f,53c4ce651ed71b90,United Kingdom,GB,en-GB,2026-08-13T13:58:06+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-ZEQVL4CIR10S,64d8fc0645fa627f,dcd78ca60a84b5a2,France,FR,fr-FR,2026-08-13T13:59:54+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-JR7BTO2SJ0WW,e0920be62f9abf0d,5af791038450fb46,France,FR,fr-FR,2026-08-13T13:51:21+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,website
F-LX6NC05AIK0N,8eec04ce9ac7f656,29ee51bd9f3741c8,Germany,DE,de-DE,2026-08-13T13:49:36+00:00,page_load_speed,1,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,website
F-7WEUERQVIUS0,b35bae580503cca3,ac0da5e6954e900b,Germany,DE,de-DE,2026-08-13T13:54:38+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",mobile,mobile_app
F-2HV3ACC9UUZV,974c8d09ea7e68c5,162eed537042f57e,France,FR,fr-FR,2026-08-13T14:08:39+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",mobile,website
F-415MRFNDUG2H,bab5dca277e99868,6b13fc0376b84672,France,FR,fr-FR,2026-08-13T14:02:25+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,website
F-28K4D9ACNKFR,947fdb5906d77064,7fd98e92819955d8,France,FR,fr-FR,2026-08-13T13:57:03+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",desktop,website
F-M6TFEYUNN5DW,0ae9a895a586041d,e7bd7c5bded9413f,Germany,DE,de-DE,2026-08-13T14:02:50+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",mobile,mobile_app
F-PSGCLWJX1RUU,c6cd5c384c58ac15,47a719f2e6cfe3c7,United Kingdom,GB,en-GB,2026-08-13T14:11:08+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I mainly shop during the weekend sales.,mobile,customer_service
F-QKSAZAH628N9,d649b09384e1527e,f1efaf37be8ae420,Germany,DE,de-DE,2026-08-13T14:07:28+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,mobile_app
F-QQX6MY0O1QG9,6dca0397b5b70892,6252e9d439d4da04,United Kingdom,GB,en-GB,2026-08-13T13:54:56+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,website
F-MZBIDZCUNZFU,522d09473e13ce5f,abe160f2ba523c95,United Kingdom,GB,en-GB,2026-08-13T13:56:52+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size.",desktop,website
F-TGNBW5540TTN,fba2d1abc0f7ad91,b4e06d1a33b97444,Germany,DE,de-DE,2026-08-13T14:13:46+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen. Das ist meine zweite Bestellung in diesem Monat.,tablet,mobile_app
F-AU0IY36NCNJY,36d7dce582f72b27,6bfbbed7ab84ec16,France,FR,fr-FR,2026-08-13T14:08:30+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",mobile,website
F-WN2P05RZAAD4,aa106e1bafcf3f90,b38a5ce874a5e463,France,FR,fr-FR,2026-08-13T13:54:36+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,website
F-JDSNRHWMWDT9,f539380f0e238338,5662ad80b26ddb89,France,FR,fr-FR,2026-08-13T13:51:01+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,website
F-G5LM43WEPPUF,0e06b1092e20c6c4,1ca1f0d4da5c91f3,Germany,DE,de-DE,2026-08-13T14:05:02+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-NAAD1WEKMDRR,f806867d6182c900,39f3a0b62bdec7fb,Germany,DE,de-DE,2026-08-13T14:15:02+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",mobile,mobile_app
F-93IMK5CYWEZ8,930a094b4e235269,e5a27bcb4440e987,United Kingdom,GB,en-GB,2026-08-13T14:01:11+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,website
F-I7JHQJ07YAZB,986002fa37234c46,02536d9b3e47d55a,United Kingdom,GB,en-GB,2026-08-13T13:53:44+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",mobile,website
F-PKNBLKB68KNZ,6bd2c36b87ae197a,d347099a28f7027e,United Kingdom,GB,en-GB,2026-08-13T14:09:57+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",desktop,customer_service
F-WCDOEPLVW9AN,c66ba6e50b940c77,2114637356d383a0,United Kingdom,GB,en-GB,2026-08-13T14:07:39+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought. The mobile app is my preferred way to order.,tablet,website
F-UP1QJHECH1WQ,c4e377ca3f5ef831,6dbf550750f540f3,Germany,DE,de-DE,2026-08-13T13:51:47+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,customer_service
F-CA3XPEWG65NR,ef18600b88ee0673,e2c2814bb5fdae50,France,FR,fr-FR,2026-08-13T14:07:11+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,mobile_app
F-CET94SBXLP36,af164605930b8ec4,bc98ad7752056561,United Kingdom,GB,en-GB,2026-08-13T14:09:09+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,mobile,mobile_app
F-S33IZUESQK41,dded8d7b75609f74,6b48dfc2470754c9,United Kingdom,GB,en-GB,2026-08-13T13:59:31+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain. I mainly shop during the weekend sales.,mobile,mobile_app
F-RZTNRUE2FS7X,351e597809fa6625,51d9b1c0ddbbb4f1,United Kingdom,GB,en-GB,2026-08-13T14:05:11+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,customer_service
F-0GUOYZ418U9M,59b72408d2f22217,60cb0d36bdbcc56a,Germany,DE,de-DE,2026-08-13T14:05:41+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,mobile_app
F-16I53JKJXBGN,4624f20d6aed2e8a,ffaf76574f22d0b2,France,FR,fr-FR,2026-08-13T13:52:58+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,mobile_app
F-SJDLPVN6Y76H,0c627cec8ddc293e,c6cac697d8835aaf,France,FR,fr-FR,2026-08-13T13:57:34+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-9G9DMDNQUHUD,3db19f3ce28c25e4,04d475b118f3231a,France,FR,fr-FR,2026-08-13T13:55:19+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,website
F-LK50YSL1QOR2,e0d8ef19a02ab244,c0b7d09862fdd102,United Kingdom,GB,en-GB,2026-08-13T13:56:33+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,mobile_app
F-WHWP8772FDUB,fa6cad4b517d2ff6,817a0a9bf82f8e26,United Kingdom,GB,en-GB,2026-08-13T14:08:19+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund. I mainly shop during the weekend sales.,mobile,website
F-TUYYG9IKT2II,b22c0b869cb221af,1edb83420937e8cd,France,FR,fr-FR,2026-08-13T13:55:05+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt. J'utilise surtout l'application mobile pour commander.,mobile,website
F-UY6PLBUOGSBN,9658202608b0090a,136cc3ad0b4fc533,France,FR,fr-FR,2026-08-13T14:15:55+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,desktop,mobile_app
F-YCXLKDS7DD13,33020eea0950128b,30eca0ba09645ad3,United Kingdom,GB,en-GB,2026-08-13T14:05:00+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,desktop,customer_service
F-WSFHDJH41ME6,b4e213aa4ccd4df0,b197bfb6f99ca2b0,United Kingdom,GB,en-GB,2026-08-13T13:58:38+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",tablet,customer_service
F-FD2ME2AAHH4Y,4ec9ff845cdd68e8,6dd785d9bb05bca1,United Kingdom,GB,en-GB,2026-08-13T13:58:55+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,website
F-E3H5SVB7ACAE,0acfe7a5fa972395,6a2821b639ff7825,United Kingdom,GB,en-GB,2026-08-13T14:05:10+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,customer_service
F-D6BTA0VAR6JI,9d5a879b19758aff,0997ece61ff79cfd,France,FR,fr-FR,2026-08-13T13:58:58+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions.,tablet,mobile_app
F-75G33QVDE9OD,db5f8528df56ed96,2134c5efe950b751,United Kingdom,GB,en-GB,2026-08-13T13:53:24+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for. I use the site a few times a week on my phone.",tablet,customer_service
F-R0NYQMG67UDE,f152c57fdbf230b7,ae7be79d2f15f1b7,France,FR,fr-FR,2026-08-13T14:13:51+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,mobile,mobile_app
F-SLJQAB1DIK89,cecc26fd51482ff1,661a53cea2db82b9,United Kingdom,GB,en-GB,2026-08-13T14:01:15+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate. This is the second order I have placed this month.,tablet,website
F-MQNETRQ3U1N3,2b195216e9f709b7,f2b7e830b67e0d21,United Kingdom,GB,en-GB,2026-08-13T13:50:42+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,mobile_app
F-9J7Q6BWXXHHE,a0de348fcfd61854,98c4500d2720ce43,Germany,DE,de-DE,2026-08-13T14:05:34+00:00,page_load_speed,3,"Die Ladezeiten sind okay, mehr aber auch nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-B9U6D922IDCH,b3af564df12ea04d,c4c4c8b0bcfe4d4f,United Kingdom,GB,en-GB,2026-08-13T13:55:52+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",tablet,mobile_app
F-OCYVP8C6C58C,7981a7b2d2607e7a,5ba60c1202b7cbc2,France,FR,fr-FR,2026-08-13T14:03:45+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",desktop,website
F-BSXJF1B9MLWG,1bbfcf5b987a9d03,abb7bff4938ab597,Germany,DE,de-DE,2026-08-13T14:12:59+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,website
F-I8XCSPOQ3GMV,1bb24797da0e734e,f495e74ad2a2d899,United Kingdom,GB,en-GB,2026-08-13T14:13:27+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,desktop,mobile_app
F-0D3J01DGI64B,8350a11cde4b8582,01a495051e27fd80,France,FR,fr-FR,2026-08-13T14:10:49+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. Je fais mes achats surtout pendant les ventes du week-end.",tablet,mobile_app
F-9SJ1UE223Z79,d34b9b2afdc677dc,3e1e24de5f511731,France,FR,fr-FR,2026-08-13T13:58:41+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant.",desktop,website
F-65R39D4PT69P,fb135df8acb59c45,71b3d284475a427b,France,FR,fr-FR,2026-08-13T13:52:56+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,desktop,customer_service
F-PSOW982EWVNI,af56c79d9c39b3ad,f14b9e77e837d99c,United Kingdom,GB,en-GB,2026-08-13T14:09:50+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel. I mainly shop during the weekend sales.",mobile,mobile_app
F-ZVUTSAHT2VFW,c3cb9ce5776c13c3,9e0b651e6f994c64,United Kingdom,GB,en-GB,2026-08-13T13:52:26+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. This is the second order I have placed this month.,tablet,customer_service
F-G476DVRDD5BI,d33981c5fab8238b,2ba5604f3ce8c541,Germany,DE,de-DE,2026-08-13T14:11:28+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-WB90AYS9GO1J,b2dffdcb3c48b857,ee95f8a645939b9e,United Kingdom,GB,en-GB,2026-08-13T14:07:03+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-ZLO9MHTSU9KO,741beba1a08068a2,7025e872e117ad01,France,FR,fr-FR,2026-08-13T14:14:41+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,mobile,mobile_app
F-47JECWAF7ZK3,7a11378939a843a4,df7402bde7e9b96a,United Kingdom,GB,en-GB,2026-08-13T13:47:33+00:00,delivery_experience,2,"Poor delivery experience, the courier did not even knock.",desktop,mobile_app
F-HUMTH4JI0FA6,6bfc797bd2fa931e,947092a05c4b8f79,France,FR,fr-FR,2026-08-13T13:50:14+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,tablet,customer_service
F-80F60C1H28XD,6b64b9792b148c93,1e897888a17c6580,France,FR,fr-FR,2026-08-13T14:09:44+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,website
F-M8K8WI9FIQW7,fa7ae11095226fd3,65ecadd14cccdaf0,Germany,DE,de-DE,2026-08-13T14:05:52+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",mobile,website
F-B9IFGO9WSNV0,7f516465c883597b,eb919718d150cf84,Germany,DE,de-DE,2026-08-13T14:02:41+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich bestelle mehrmals pro Woche über die Website.,desktop,mobile_app
F-LSKD9YJ2W1Z7,11a00d0906ded8d4,23a3a1702d55b5e5,United Kingdom,GB,en-GB,2026-08-13T14:12:27+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,tablet,customer_service
F-DUEDLAJJXA94,e14b8770958d1d1f,67790214ea3e114b,France,FR,fr-FR,2026-08-13T14:02:36+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-CP0EB3YGSKY1,c82a85be482f1d54,b40c26f5b4c34c1c,Germany,DE,de-DE,2026-08-13T14:03:43+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,mobile_app
F-Q96R6TXZQS3Y,a79c9bf9169ba04d,335e1da45f4d8cab,France,FR,fr-FR,2026-08-13T13:59:36+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,website
F-F1Y7UN72QLG0,0d90628540338758,a52f5246fec6bd71,Germany,DE,de-DE,2026-08-13T14:04:02+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-BX44JFD11PCS,14012454fe687ac9,daeb839fd45a77a4,United Kingdom,GB,en-GB,2026-08-13T13:47:17+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,website
F-74ZQHKCAU9JB,6cb8cff08b724d94,79ac78d776310316,United Kingdom,GB,en-GB,2026-08-13T14:08:39+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",tablet,customer_service
F-D0Z4DYNVSCWY,b35a453f5196e94b,1274001f18b46666,Germany,DE,de-DE,2026-08-13T13:51:44+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",tablet,website
F-8ZSX83QMZP3G,d94d02b7bcc80adb,3cffcd43a17d6b64,France,FR,fr-FR,2026-08-13T13:51:58+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-MVUISXYV3DUN,5d26273218fc1016,71035f7d66f88bec,Germany,DE,de-DE,2026-08-13T14:08:06+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,mobile_app
F-9ILAH9W3IKQ0,1c191ab5e2063666,ec4d32db117be726,United Kingdom,GB,en-GB,2026-08-13T14:12:02+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,customer_service
F-07J2L5A85SXR,84f317fb5be68ee5,dec8b103b61c2e3f,France,FR,fr-FR,2026-08-13T13:55:37+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-C9AW8W5JQQM8,e49a1d28f5c1cfde,4373cecfc1c22667,France,FR,fr-FR,2026-08-13T13:50:12+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. J'utilise surtout l'application mobile pour commander.",desktop,website
F-430XLNDQMXX4,9f50d0948d4a6d4d,e61c4f4f18bac5f8,United Kingdom,GB,en-GB,2026-08-13T13:58:55+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,tablet,customer_service
F-GGFGNDAW37LM,71867d7e3e520ee1,9f8272a3658fb78e,France,FR,fr-FR,2026-08-13T13:49:32+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel. Je commande sur le site plusieurs fois par semaine.",tablet,mobile_app
F-LYNUG5BNKGEC,61cf02bf90994d76,27eeef6c2452e956,Germany,DE,de-DE,2026-08-13T13:57:42+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,website
F-K3NDUH8X0RT2,90d00745c6c351ff,7b9e96e12bbb2dd1,United Kingdom,GB,en-GB,2026-08-13T13:47:18+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,tablet,mobile_app
F-G9N662L30A0U,1f7b3f7c60789f8d,ec79337d70d5ab15,Germany,DE,de-DE,2026-08-13T14:00:55+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",mobile,website
F-8JOBDEL32GME,33529a36612b5ef4,80010e7615076035,France,FR,fr-FR,2026-08-13T13:51:25+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,website
F-U62ZQK3TLAJA,9d56a1f6261aebc9,b16b341d903e36c0,United Kingdom,GB,en-GB,2026-08-13T14:07:15+00:00,page_load_speed,1,The site kept spinning during the sale and pages timed out.,mobile,mobile_app
F-ZGE3ISPEC5I1,bd1d8022ff40b9c2,fdc7ef28811b7014,France,FR,fr-FR,2026-08-13T13:48:21+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,website
F-R8VIGS70WROR,c8c410deaf0083f4,4a90d883e5095f0d,Germany,DE,de-DE,2026-08-13T14:03:21+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,customer_service
F-MD34QLQWI4BC,c7bd386a3ae1ff48,2600dec74b80779e,Germany,DE,de-DE,2026-08-13T13:50:29+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,website
F-3JZ5SQ2CP93E,298c34132f1d04a5,a25cc5a31a7f87d1,United Kingdom,GB,en-GB,2026-08-13T13:58:59+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,customer_service
F-G43CDVHQGA6V,fb79053eb77a6311,a05664cf83e1db43,France,FR,fr-FR,2026-08-13T14:16:06+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,customer_service
F-J2C2QP5CVRXV,63b2cd672175ac84,95c688fe851ec5a5,Germany,DE,de-DE,2026-08-13T14:08:54+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-A2Z866XIHHOG,2bade6a885593ca5,8d8db84e0e1e07ac,France,FR,fr-FR,2026-08-13T14:15:46+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,mobile_app
F-77WCCAPV7VTL,e829969bc178799f,11893825950e62e6,Germany,DE,de-DE,2026-08-13T14:01:06+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel. Das ist meine zweite Bestellung in diesem Monat.,tablet,customer_service
F-SI5DR1UE6C59,f866b4c17b32e950,da6bbf8da52444aa,Germany,DE,de-DE,2026-08-13T13:56:46+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-GDNOR0153HIY,709d0969b1582ccc,f95660a045d94d24,United Kingdom,GB,en-GB,2026-08-13T14:00:15+00:00,product_recommendations,1,Suggested products were completely unrelated to what I bought. I would recommend the store to friends and family.,desktop,mobile_app
F-TOOSTPTILSBU,4f57e41717b9278e,e017be8657c00f45,France,FR,fr-FR,2026-08-13T14:10:31+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",mobile,mobile_app
F-24PE0U8RLNJO,c9a004b45206924a,17dd9ce7fef468a1,United Kingdom,GB,en-GB,2026-08-13T14:12:42+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain.,mobile,mobile_app
F-9I2Y5YG0HYYM,a0336bac5ad03249,933cf0f04183cd13,United Kingdom,GB,en-GB,2026-08-13T14:00:04+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. This is the second order I have placed this month.,mobile,website
F-D8T2JHOXTSQN,aec6117724613a9e,baa7453801b5f848,Germany,DE,de-DE,2026-08-13T14:09:32+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,mobile_app
F-J62MOBZM0SDU,c42f86826096d8a9,c726fbd11aef70fc,Germany,DE,de-DE,2026-08-13T13:48:24+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,website
F-K4XQB1MHVZMR,ec7dbc9fd4716402,e202c435a1e4510f,France,FR,fr-FR,2026-08-13T13:51:10+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,mobile_app
F-RBN1DNKZE6GB,3b4fc89ce09a7245,82b5fb068b5be874,United Kingdom,GB,en-GB,2026-08-13T13:52:20+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,mobile_app
F-TOZK1446PKKO,28d87f378cc915d9,50e1d2bbb865bd73,France,FR,fr-FR,2026-08-13T13:52:59+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-U725GM1VFZS9,8166781cb1fb3bf2,123e597328b1583b,Germany,DE,de-DE,2026-08-13T14:11:12+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-358QD7LQRP70,44b8549600fe4fd6,9e563d2a6945200b,France,FR,fr-FR,2026-08-13T13:53:54+00:00,product_recommendations,2,Les recommandations sont toujours les mêmes articles déjà consultés.,mobile,mobile_app
F-IKZ0DWNE28W7,9063474e3f47eba2,b429b887ad85d45b,France,FR,fr-FR,2026-08-13T14:13:44+00:00,after_sales_support,2,Ma réclamation a été ignorée pendant des semaines.,tablet,customer_service
F-ROD79N0HB0WS,9518ce161bd7c947,88f2e9442fe85fad,United Kingdom,GB,en-GB,2026-08-13T14:09:36+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic.",desktop,website
F-2HEMF4WN957Z,a5edbca073ed71c0,868a1ee6255c8199,Germany,DE,de-DE,2026-08-13T14:00:47+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-X5YXY4892U53,ecfe52383d7773c0,5134d0cf50d124fb,Germany,DE,de-DE,2026-08-13T13:49:11+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-M23R356JFXDI,e926b5062ec501db,255f8bfbec7e8dc7,France,FR,fr-FR,2026-08-13T14:11:44+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,mobile,mobile_app
F-UHD00I096HDW,3dffd0b7ce7b2f27,6d67c049207f69c1,United Kingdom,GB,en-GB,2026-08-13T13:50:14+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,mobile_app
F-CYN12MECXFNA,4fcef67b534f8486,017af4cb715212f0,United Kingdom,GB,en-GB,2026-08-13T14:03:43+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,customer_service
F-3SA1XM3XTCUB,c06fc5602ef16ddf,aed4a1f06d332298,France,FR,fr-FR,2026-08-13T13:50:27+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-SGQ9UYBLVY14,e5bbbff13c0ea005,5d36c313af7a7ce9,United Kingdom,GB,en-GB,2026-08-13T13:54:18+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,mobile_app
F-STX4NZEP104P,5559f83e7303e135,fd22c3e3976373bc,France,FR,fr-FR,2026-08-13T14:13:49+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,tablet,customer_service
F-VJEJ2MMEBAK1,d00e40e8a78c7ebe,57c9633b1f5e032a,France,FR,fr-FR,2026-08-13T13:54:20+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,mobile_app
F-UNNDJ9XV7I45,92a6eba216fa7f1c,d83820201a0f8942,Germany,DE,de-DE,2026-08-13T13:50:39+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-UQH4FX6L64X6,8d64a4f62a82ecf9,cde0fc5a933ed606,Germany,DE,de-DE,2026-08-13T14:16:05+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,mobile_app
F-16D15AGOI93S,f58c118da8f0fa89,3cd17f1108f6998e,France,FR,fr-FR,2026-08-13T13:52:54+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,mobile,mobile_app
F-JD7V1S6Z9H5P,438d6e47fce83320,7b09187c324a80d1,United Kingdom,GB,en-GB,2026-08-13T14:10:11+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,mobile_app
F-QHI32F3GH2JY,0119d27d0a296e94,a2e91347fd1d9387,France,FR,fr-FR,2026-08-13T14:06:13+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,mobile_app
F-8B6BTF4ZD404,bb6ed38218e3dbd1,5de3a0e2c2da1bc0,France,FR,fr-FR,2026-08-13T13:54:36+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,customer_service
F-B98FDE3NP8XY,7df10db550205214,178af31864762144,Germany,DE,de-DE,2026-08-13T13:57:00+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,website
F-HE4ZYHDOXKHU,1565a7d4603bde14,98a350f38893d613,France,FR,fr-FR,2026-08-13T14:09:37+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-D7JCDQ2CG4AI,eb7d3eda36080bb6,62c45edf1f0d7591,United Kingdom,GB,en-GB,2026-08-13T14:08:41+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I use the site a few times a week on my phone.,mobile,mobile_app
F-T63H090A94RD,cfb1bf78efa24e4d,10dee9a0eac4e435,Germany,DE,de-DE,2026-08-13T14:06:31+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,mobile_app
F-JPJPBDF906AX,3cf80460d1e1d7f2,65e3070258cb94a5,France,FR,fr-FR,2026-08-13T13:48:39+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-TFX9EM23H616,4f2465208bd68091,c6d973e3e529d492,United Kingdom,GB,en-GB,2026-08-13T13:48:13+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. I use the site a few times a week on my phone.",tablet,mobile_app
F-GXG0DIVILSJ2,9cd0c5e7554b7e4c,6fcecc47e0c6ef7d,France,FR,fr-FR,2026-08-13T14:06:35+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,customer_service
F-CR7M4HKNEBNV,ce06ad7d609d4602,ecb665150f5cb2cc,France,FR,fr-FR,2026-08-13T14:00:57+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-QVXVEHNB9RNB,056d7b5c2133d02f,35efa27e03134387,United Kingdom,GB,en-GB,2026-08-13T13:57:57+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed. I use the site a few times a week on my phone.,mobile,mobile_app
F-6XD7CC56NPN5,7de2cf15c1167292,262e4e02de3384ef,France,FR,fr-FR,2026-08-13T14:16:56+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes.,mobile,mobile_app
F-09MEDXM10765,aa8f3fabbc7c861c,a4c484eeb884613f,United Kingdom,GB,en-GB,2026-08-13T13:59:35+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. This is the second order I have placed this month.,tablet,website
F-PCW7XNCBFFY2,367840c25b0a9c97,8e99a8ed669545b7,Germany,DE,de-DE,2026-08-13T13:51:04+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,customer_service
F-6LXSXR5XDFBZ,f78fed38e6bebd21,e2ea7a4477b30f72,Germany,DE,de-DE,2026-08-13T14:03:04+00:00,product_recommendations,2,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt. Ich bestelle mehrmals pro Woche über die Website.",desktop,customer_service
F-82PX9YYP76PR,a7552f16f5316abf,c38f299baf283e51,Germany,DE,de-DE,2026-08-13T13:50:51+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",desktop,website
F-8SM4QVSIISL9,7f9dce4146212252,431512aaa0bf7309,Germany,DE,de-DE,2026-08-13T13:50:16+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-YFHWVYN90EJT,0d41b4bb419caeaa,823e80264892e19a,United Kingdom,GB,en-GB,2026-08-13T13:58:15+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds. I mainly shop during the weekend sales.,tablet,customer_service
F-OFLBCD9W6FM5,075fb404850f5796,11655b45db2a073e,France,FR,fr-FR,2026-08-13T13:50:49+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,mobile_app
F-PYKVSE2ENMW8,2d25d550d125b8fe,a388291a1b4e349c,Germany,DE,de-DE,2026-08-13T14:00:57+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",desktop,mobile_app
F-U61NSD8CRFO3,283403fc38264ce4,ad7cf75d7f35f393,United Kingdom,GB,en-GB,2026-08-13T14:01:30+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,customer_service
F-WR7ILK8JLU4B,eeaa13cf209e3d12,7e8a3ccd247aa700,United Kingdom,GB,en-GB,2026-08-13T14:03:04+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience. I would recommend the store to friends and family.",desktop,customer_service
F-Q6W6LKKSWSWF,517bf95c1cd95318,c23c12d6b0140e40,Germany,DE,de-DE,2026-08-13T13:53:18+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-F1RW0ZE97WGZ,07f0768961242e1b,121ec93e21d85ebc,United Kingdom,GB,en-GB,2026-08-13T14:09:03+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,tablet,website
F-9E8Y5056488X,525cb9557acc2246,cc09c3255ef13d74,Germany,DE,de-DE,2026-08-13T13:58:57+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,mobile_app
F-RKSF9WCY8VIE,2ef13fb900c69c25,59e2610314f2fe87,Germany,DE,de-DE,2026-08-13T14:16:40+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben.,desktop,mobile_app
F-3UYCKKED0AYV,e9336499ec63ae0a,3a22179e73bb2bdf,France,FR,fr-FR,2026-08-13T14:09:50+00:00,page_load_speed,2,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",desktop,customer_service
F-2GSG5TDY3905,c9f9b5fb617e400b,5e9e118357418a3a,Germany,DE,de-DE,2026-08-13T13:54:13+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,mobile_app
F-Z4AYBK2RNV3L,7c206c430af9f588,c318fc68e686634b,France,FR,fr-FR,2026-08-13T14:15:11+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet. J'utilise surtout l'application mobile pour commander.,tablet,mobile_app
F-TN4HHVXU7M4B,03ecd17b86a29adc,4da6135df6778906,Germany,DE,de-DE,2026-08-13T13:48:55+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-JSAEUEF8Y3WX,4f512e0bec767e6d,bbcb66ab83075ed3,France,FR,fr-FR,2026-08-13T13:57:56+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,mobile_app
F-XAGX2E2CUZYZ,641bd09851017b4d,ed51db0159fb3cb6,United Kingdom,GB,en-GB,2026-08-13T14:10:20+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-7SFT7HB83OWE,1cf7b1b151d9531d,5d7eac036b171727,Germany,DE,de-DE,2026-08-13T14:16:28+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,website
F-OVUZBM65PCFM,4e0b265011030306,0dc820e40b9c2d4f,United Kingdom,GB,en-GB,2026-08-13T14:12:04+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,desktop,customer_service
F-S17VX71F9ZAP,e15609dd7af3a514,174bc3d36d3482ab,Germany,DE,de-DE,2026-08-13T14:10:40+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-HLV5RR7DESFK,aae3b6d3c6543378,5d72e7c9524ea10d,Germany,DE,de-DE,2026-08-13T14:09:11+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",desktop,customer_service
F-494AKV2WN88W,afe18bfb9ba0d3a0,985791eb19cf284f,France,FR,fr-FR,2026-08-13T14:12:10+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes.,tablet,mobile_app
F-Y7UOR3TI0ZFC,dc2334ff02e4985b,ba737697ae825edc,France,FR,fr-FR,2026-08-13T14:06:00+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,website
F-SRTFWZ3G0HEM,1c5f1e79ff135206,4209b1cd77de1ab5,France,FR,fr-FR,2026-08-13T13:54:00+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,mobile,customer_service
F-SHBEZRUWQDRN,742c653035cf9097,1099fbe224f1fcf6,Germany,DE,de-DE,2026-08-13T14:06:24+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",tablet,mobile_app
F-JUP8L238AFK0,d352b1ce2e215a9f,99f6f4ebcadcf8f1,France,FR,fr-FR,2026-08-13T13:49:27+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. J'utilise surtout l'application mobile pour commander.",tablet,website
F-J5PBNKSGE249,2a0ff5fe4e456725,5c148eabb99bc8f5,United Kingdom,GB,en-GB,2026-08-13T14:02:28+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products.,mobile,customer_service
F-V94UXPLERPKB,43180315424459c2,b204b3f93a3be591,Germany,DE,de-DE,2026-08-13T14:15:48+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",tablet,website
F-961EVTCSE7CH,3dad14ef3788e15b,ca5cda4266bf8473,United Kingdom,GB,en-GB,2026-08-13T13:54:03+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-UGMV6AO4I6HA,18757a4f170b1e5b,1e59b3b7a86342cb,Germany,DE,de-DE,2026-08-13T14:12:53+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,mobile_app
F-0M9FXJHLU90X,07921255c1984949,96028b84f055fa98,France,FR,fr-FR,2026-08-13T13:57:07+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,customer_service
F-7FJRQKUYI1KY,bbe7744cab271f21,22fcb97f12049f60,United Kingdom,GB,en-GB,2026-08-13T13:56:51+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I mainly shop during the weekend sales.",desktop,website
F-VQ3RLU2D0XZC,e79f826a769d492c,37a351d4e1fd2c4c,Germany,DE,de-DE,2026-08-13T14:08:27+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,mobile,customer_service
F-408OTWZXZ117,a0d0885602c0ff4b,f5357c7f8c414f18,United Kingdom,GB,en-GB,2026-08-13T14:13:45+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,customer_service
F-48BHFJD7S4UO,06f8f79ff32ec689,c870108feef97fb1,France,FR,fr-FR,2026-08-13T13:53:37+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,mobile_app
F-VHM3J4KN11Z1,ac954dc58cfcb3c6,856b347e4d24c2b0,United Kingdom,GB,en-GB,2026-08-13T14:12:47+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for. The mobile app is my preferred way to order.",desktop,website
F-XJADLHHGWLGP,3ccc5b2d1aa8df76,397e2a7fb39b5e61,France,FR,fr-FR,2026-08-13T14:00:02+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-OAIJ5SPJNQ15,d14c22003d485121,d0da4e52f2808131,Germany,DE,de-DE,2026-08-13T13:58:22+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,customer_service
F-ZAGP7USLWZMC,a5b250ee1267f811,cf37715c94b0d9fe,United Kingdom,GB,en-GB,2026-08-13T13:53:34+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,website
F-JDJTKEZULPGJ,bb54ae99ea3a47b8,69760a35067350c4,United Kingdom,GB,en-GB,2026-08-13T14:03:46+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,website
F-LDKEYCND5U7O,b76828261ba06037,4623f2ea4d0a6d69,Germany,DE,de-DE,2026-08-13T14:04:31+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,website
F-L45XAE25HBE8,f82b42be40af94d0,5f4534731519cb23,Germany,DE,de-DE,2026-08-13T13:51:23+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,customer_service
F-OPTR42ZHYFAB,f08034ed1090b10a,e47744976734519a,United Kingdom,GB,en-GB,2026-08-13T14:13:14+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",mobile,customer_service
F-FKI4QUH4DTVC,e91e11a2c4c931e8,f40a779c0da5ba1d,United Kingdom,GB,en-GB,2026-08-13T13:50:37+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. I use the site a few times a week on my phone.",mobile,mobile_app
F-BOC7ON4YI7FG,9fadfd78076bfe3d,e5e3e45bf7391ce8,United Kingdom,GB,en-GB,2026-08-13T14:15:26+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-4T7OWVMVIQG8,8c3ebba1ced2fc20,d9bda9cbab399a59,France,FR,fr-FR,2026-08-13T14:06:37+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,website
F-JRAG8MPC9RG5,dfb8f6b427fff3bc,ddbfe9848ddf8927,United Kingdom,GB,en-GB,2026-08-13T13:59:39+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,website
F-971KGULBHGR1,cf7585f0189cb13b,30b60f50ceb0e88f,United Kingdom,GB,en-GB,2026-08-13T13:53:28+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,customer_service
F-16VG6YD0PQYF,1bb16bcc0e7f3de6,2e0bbda0f314b9ad,France,FR,fr-FR,2026-08-13T14:11:59+00:00,after_sales_support,1,Ma réclamation a été ignorée pendant des semaines.,desktop,website
F-2CGIM8RFCJO3,6d9aedcbb4b13104,963950b843108a30,United Kingdom,GB,en-GB,2026-08-13T14:06:40+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-QTQZERG11W57,330cc64a510f1b63,3fbce5c46cb94e42,Germany,DE,de-DE,2026-08-13T14:08:57+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt.",mobile,mobile_app
F-CQCSVQKZIOEI,1e6efbfcbfcff4df,497721fa1391d4cd,United Kingdom,GB,en-GB,2026-08-13T14:00:20+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-4ES0BWA59RHA,35d2c700c9f197dc,64c3b50d5138002d,France,FR,fr-FR,2026-08-13T14:02:27+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-YD6QARM5F3PX,f192825eb9724483,55687e997cfa42e8,United Kingdom,GB,en-GB,2026-08-13T14:00:26+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-R46E4ZO073SP,a97c9cb1ada194f8,7a0a422cc4753af1,Germany,DE,de-DE,2026-08-13T14:01:27+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,website
F-X3HOCC5CJ84K,dee6242e7887a5c5,e1f819ef0e5de9e6,United Kingdom,GB,en-GB,2026-08-13T14:13:29+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. I mainly shop during the weekend sales.",mobile,customer_service
F-6W1EPJ2OHJG2,053c3a9d0583eb6e,061afeb95a34811d,United Kingdom,GB,en-GB,2026-08-13T14:09:41+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",mobile,customer_service
F-RPEUQB1O931A,a87368607f795155,21ca309fb2da7642,France,FR,fr-FR,2026-08-13T13:50:16+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,mobile_app
F-33O424SDVT33,818321fdfa9d8eac,f2141fa334a334c1,United Kingdom,GB,en-GB,2026-08-13T13:54:16+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything. I use the site a few times a week on my phone.,mobile,website
F-MWXJE581GGIR,1ca480573c923d49,e7ac1d2de5a74672,Germany,DE,de-DE,2026-08-13T13:51:46+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",desktop,website
F-0JE1ZKC8IEFB,28d3aa7cf63e68e6,32a2d72ea74828d9,Germany,DE,de-DE,2026-08-13T14:01:50+00:00,product_recommendations,3,"Akzeptable Empfehlungen, auch wenn sich manche wiederholen.",tablet,mobile_app
F-0K6JRS1CLJQA,4c5dac940ed4d3a6,cd6386659623f20e,United Kingdom,GB,en-GB,2026-08-13T14:08:47+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-XBHS3TIM931H,e0676a414981a429,82829fdd6a04ee56,Germany,DE,de-DE,2026-08-13T14:08:19+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,mobile_app
F-HJX9XGAKYU7W,d07f4dce44e95215,4934638c96c25cac,Germany,DE,de-DE,2026-08-13T14:12:31+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,tablet,mobile_app
F-2ZQQO5MS0NEC,021e23caab420c08,3d5b685ca9fa5513,Germany,DE,de-DE,2026-08-13T13:58:52+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,mobile,customer_service
F-MEFSDX1D7G39,ecc9af46cb8116e9,13cb663e1ee969d4,France,FR,fr-FR,2026-08-13T14:13:39+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,mobile_app
F-NDSY7CK75IOH,7de708de40cb3104,a19cf88ffa6d3430,Germany,DE,de-DE,2026-08-13T13:56:49+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,tablet,website
F-X4BHGVIEXOXO,3ae30bc8d0bc4e71,f31799358b3daa24,France,FR,fr-FR,2026-08-13T14:13:24+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",desktop,website
F-BWGXTO9VYLJR,7e42f62b9e00942f,3fcb932ebf8efbea,United Kingdom,GB,en-GB,2026-08-13T14:15:23+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought. I would recommend the store to friends and family.,tablet,website
F-0DVYSKIT9X9Y,fb4ff512e65ab12b,0fca64276bd6a238,France,FR,fr-FR,2026-08-13T13:54:05+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",tablet,website
F-2G5CO65Y5XQJ,720691f90b34998c,598994a65d248a68,Germany,DE,de-DE,2026-08-13T14:08:33+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-XUH1LEEAY23X,a8f3895b6d92aec0,bf8ac96772536e26,Germany,DE,de-DE,2026-08-13T13:52:08+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,website
F-6WRW5LY7HHQL,789c93e949a5764f,474ff2b429f6e2a2,Germany,DE,de-DE,2026-08-13T13:54:41+00:00,after_sales_support,2,Meine Beschwerde wurde wochenlang ignoriert. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,mobile_app
F-Z3VHWJ9BBCCV,50a790ff98d01e39,864c786114d1ef06,France,FR,fr-FR,2026-08-13T13:51:29+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,website
F-9IWOIRS9C59O,4c0b90349cbdc1fb,66f107d9d00f3126,France,FR,fr-FR,2026-08-13T13:50:56+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,website
F-0Q05NDCQLGDG,2a2642a6b621c751,15c2823486ede02b,Germany,DE,de-DE,2026-08-13T14:02:49+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,website
F-OG8DAWBNDS7B,1ac95ba5f0fa94c1,ec637144c4619977,Germany,DE,de-DE,2026-08-13T14:04:15+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,website
F-914B6PBRZUEE,fea59c0bf6cbfea4,6491cf1d3210e5a1,France,FR,fr-FR,2026-08-13T13:50:00+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",desktop,mobile_app
F-E2DITKCW3UVX,81254562f48fea88,ab8da6d57e70627f,France,FR,fr-FR,2026-08-13T14:14:08+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",tablet,website
F-B5HNY533S9CO,8acff22b67bff200,13b39b7b0e00b64e,France,FR,fr-FR,2026-08-13T13:55:29+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,customer_service
F-RNFRBWMVG0MM,e5252af238cbf394,d7df0767c93c930f,Germany,DE,de-DE,2026-08-13T14:12:33+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-P8QT2CWTBGZE,8cc6783adef4ae9d,fb945e6796814409,United Kingdom,GB,en-GB,2026-08-13T14:07:01+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all. I would recommend the store to friends and family.,tablet,customer_service
F-4QTHCZ8URXZR,72258ba274e4296c,52aa2563c0594ea8,Germany,DE,de-DE,2026-08-13T13:57:07+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",tablet,customer_service
F-OWH3TWXTJOBQ,dfee4a56fe6da851,647c029fe452c033,Germany,DE,de-DE,2026-08-13T14:00:01+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-JKQ4E4J10U79,a44735a5c9268951,c7bbd3ceb44f31ac,France,FR,fr-FR,2026-08-13T13:52:50+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-UZ0FETCTX2CB,c28bae2cb5e275df,4fc8e316f2a085cb,United Kingdom,GB,en-GB,2026-08-13T13:47:51+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,mobile,website
F-OAE1N8N07WEG,2c5173e6978db4cb,2c4076bcf7246c88,United Kingdom,GB,en-GB,2026-08-13T14:08:28+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,desktop,customer_service
F-3SBMQF3O3G7G,be1cb18bd7550c3d,79d6440c78a8ef99,Germany,DE,de-DE,2026-08-13T14:07:33+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",tablet,mobile_app
F-87AFXHPE65C3,23e6ff951828eb8b,e287fc2dd2560c5a,United Kingdom,GB,en-GB,2026-08-13T14:08:21+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,desktop,customer_service
F-S1KJZE1T41O2,b4463df2ca0ae3fd,0f5626657afeeb2d,Germany,DE,de-DE,2026-08-13T14:02:14+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-WOJ7J90093CL,537a0f8d4677e9cb,b22cb4cb3aaae5a5,France,FR,fr-FR,2026-08-13T14:05:07+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,mobile_app
F-5UTEG0X21SAH,d247b4d1f518ef92,6b8972512c8a5058,United Kingdom,GB,en-GB,2026-08-13T14:08:02+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",tablet,website
F-DVC13JIWRFQT,73796e46c307ec22,afb3d52def7fc3f6,United Kingdom,GB,en-GB,2026-08-13T13:52:52+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,customer_service
F-Y92FVV0U6NH9,faacd7fa54a305e4,e5eca4ab6fc5f6a9,Germany,DE,de-DE,2026-08-13T14:08:00+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,website
F-VWJW34SVM9TU,a41d64e53a2fb706,e3bfb4240ffbf44a,United Kingdom,GB,en-GB,2026-08-13T14:12:45+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",desktop,website
F-RQF0UA3C9M90,8e7b41c0339d5c0e,3f8c40b2e9130f01,Germany,DE,de-DE,2026-08-13T14:01:11+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,website
F-P9SWSMI35GVX,e04dce1aa93d3d99,6621c21cf3b9888b,Germany,DE,de-DE,2026-08-13T13:58:31+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-AQM8HSGWT5J3,d1b16f4637ed38b1,d26ca5770a6cc086,France,FR,fr-FR,2026-08-13T13:48:00+00:00,delivery_experience,5,"Mon colis est arrivé le lendemain, service impeccable.",desktop,mobile_app
F-V1J7YUXSQNV6,eb823e437709de90,cc7517703229c5a1,Germany,DE,de-DE,2026-08-13T14:01:02+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",tablet,mobile_app
F-ZBK0E1S9SVNM,62ada42d99f922e1,c13aaaddfafab487,France,FR,fr-FR,2026-08-13T13:55:05+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",tablet,website
F-MT1ETILJFEAB,beb8415a1645d2ea,d21d4d8696cf9660,France,FR,fr-FR,2026-08-13T14:13:21+00:00,delivery_experience,1,"Mauvaise expérience, le livreur n'a même pas sonné. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-J3EU0JXZD6C2,788f7490a3ab2c47,d13a5f696749c69f,France,FR,fr-FR,2026-08-13T14:03:58+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,customer_service
F-ISIUDOMZHMVB,7417bee4eb7bd531,df33cec65f61f2b3,United Kingdom,GB,en-GB,2026-08-13T14:03:18+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,mobile,mobile_app
F-2E0XPHVS1I9K,9bd86352533742d8,3bcaa100df107658,Germany,DE,de-DE,2026-08-13T14:14:47+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,mobile_app
F-M1E0LCJ9DPND,3ccdcf6d7117e15b,74eb5a090544cfc7,United Kingdom,GB,en-GB,2026-08-13T14:02:46+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. This is the second order I have placed this month.",mobile,mobile_app
F-2WKK3T0WT4EZ,1067c77b3a988ac3,e34cc6419fe3e5e3,United Kingdom,GB,en-GB,2026-08-13T14:13:57+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,website
F-Y34MYCB9EGZS,40813e3478e04b32,9e8686f08da9d8f9,France,FR,fr-FR,2026-08-13T14:15:03+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,website
F-IGPBG45UG95G,0cf00bf3f9856807,2ea22c595e08bb7c,France,FR,fr-FR,2026-08-13T14:13:26+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-EDZQQ2NOT34N,7faf68453be6cb96,67dc8539d26812e4,United Kingdom,GB,en-GB,2026-08-13T13:55:51+00:00,search_relevance,4,The search function understands what I type and returns great matches. I use the site a few times a week on my phone.,tablet,mobile_app
F-6M72DUMZ8AA9,f5950dffb6e5e1e0,853f6c915686acb9,United Kingdom,GB,en-GB,2026-08-13T13:55:27+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,mobile_app
F-LMZ8Q74J989M,7d4d22ee3aad2112,ccd94287c12504be,Germany,DE,de-DE,2026-08-13T14:08:28+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",mobile,mobile_app
F-AOMPK1LICHJQ,84784a0f94b9f988,53c21696709a0a21,Germany,DE,de-DE,2026-08-13T13:49:54+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-ISX2RTHN32LP,2391a16ec3685ab2,a69968cadc6badbe,Germany,DE,de-DE,2026-08-13T14:16:24+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,customer_service
F-GF869TKDHQGF,29a801e07a912087,04faa000b9fcfca1,United Kingdom,GB,en-GB,2026-08-13T14:15:08+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,tablet,customer_service
F-0W6YDIBW0W9B,08dbe4e3cb65eed0,2c8be4434f24d09f,United Kingdom,GB,en-GB,2026-08-13T13:52:14+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. The mobile app is my preferred way to order.",tablet,customer_service
F-EN6JUN8C3ABA,69bd7db652a40593,d570e2778c9682ff,France,FR,fr-FR,2026-08-13T13:49:17+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport.,tablet,mobile_app
F-JB0M6B0HBAXD,a3241ae8dfcf3247,27b54f0a4aaa8c3f,Germany,DE,de-DE,2026-08-13T13:52:59+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-ITLHHYTE39ZL,4bbc01fe3d6598e3,2fd87bc1c4ec1ffe,United Kingdom,GB,en-GB,2026-08-13T13:48:51+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating.",tablet,customer_service
F-KYRJO1BXTEZG,077facebdcaaf23d,eea25fdb517797c5,France,FR,fr-FR,2026-08-13T14:01:37+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-6S701H9Q0XXG,d04c32851bff38d5,813980b2923b29ad,Germany,DE,de-DE,2026-08-13T13:52:51+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-2LBA7YSL59XY,597cef388fa13701,d66eedaceb1e5f42,France,FR,fr-FR,2026-08-13T13:49:34+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,customer_service
F-ZYIE1GIWIZKC,2622acbac76a94ed,3f93a7aba3aadfc5,Germany,DE,de-DE,2026-08-13T14:09:45+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,website
F-G9GGZ1HPLNLS,9f136ea7c11630dc,b1373cf23f631306,United Kingdom,GB,en-GB,2026-08-13T13:53:30+00:00,page_load_speed,5,"Page loading speed has improved a lot, everything opens quickly. I would recommend the store to friends and family.",mobile,website
F-HNZ0IBS85CXC,a2b00ff541afd70c,4a5f276d75c53e19,France,FR,fr-FR,2026-08-13T13:51:26+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-7R2OOE246DUI,c14ccb91e018840d,d36338a0fb03fae4,France,FR,fr-FR,2026-08-13T13:54:38+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-W4J9HYOIDN44,4fd713527b479a53,04a696f71cc7db39,France,FR,fr-FR,2026-08-13T13:47:33+00:00,page_load_speed,2,"Les pages produits sont très lentes en 4G, c'est frustrant.",tablet,website
F-GUE431YNXWFY,05db50b4f90a0c92,a8f1dede42701c1d,United Kingdom,GB,en-GB,2026-08-13T14:06:08+00:00,search_relevance,4,The search function understands what I type and returns great matches. I would recommend the store to friends and family.,desktop,website
F-OUNSSWQC1UM4,2d77accb0d3da8ae,5d095440a1f73830,France,FR,fr-FR,2026-08-13T14:15:54+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,tablet,mobile_app
F-GAJQ1TDCR74I,8cdcf92213350e23,58f4abce107e686e,United Kingdom,GB,en-GB,2026-08-13T14:15:57+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged.,tablet,mobile_app
F-RK1FYXO9OLSL,e83eb8a2c07d4f93,1cec99a75d5414e5,Germany,DE,de-DE,2026-08-13T14:11:41+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",mobile,website
F-0QM0FSBJCDSE,9242e70d4e61d898,38d12224d8003b5e,France,FR,fr-FR,2026-08-13T13:55:30+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je fais mes achats surtout pendant les ventes du week-end.,tablet,mobile_app
F-RXI263XIFCBX,b3d3b14ae1302c8c,6a534de045d6436d,Germany,DE,de-DE,2026-08-13T14:02:41+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-Y9PKY8R4SAVL,bd2eef48b67157fb,4771e0825e217daa,United Kingdom,GB,en-GB,2026-08-13T13:48:18+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time. The mobile app is my preferred way to order.",mobile,mobile_app
F-9ANONUMFKSW2,3f091634f1b99030,c3fb36ee663141b6,United Kingdom,GB,en-GB,2026-08-13T14:10:59+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,tablet,mobile_app
F-HAG3UX3WSD3S,02f51d944bb45922,4ab395d11e56cb69,Germany,DE,de-DE,2026-08-13T13:47:51+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-N5TB0MRCK13M,dc80f7df450e3b16,e41fd8949564d239,France,FR,fr-FR,2026-08-13T14:12:11+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",desktop,website
F-A5Q0DQLQT9BL,9f57cab656a078d6,03ba8db3381c5d9e,France,FR,fr-FR,2026-08-13T13:49:35+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-3J6FUGZA5E70,0cf219f9554b1ece,cc6b3ef63742c30c,United Kingdom,GB,en-GB,2026-08-13T14:09:13+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items. The mobile app is my preferred way to order.",desktop,website
F-QPB9NUX8SKSJ,d39815dc4825a9c1,5d7f91e395133818,Germany,DE,de-DE,2026-08-13T14:01:32+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,mobile_app
F-FWP3NJY615LD,a047c176e5ff20f2,7b146d9f2851565e,France,FR,fr-FR,2026-08-13T13:50:30+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,customer_service
F-GL7NWRX6SQYJ,ddb7239b2ac266c2,bbe3697b9c58bcb0,France,FR,fr-FR,2026-08-13T14:03:09+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. C'est ma deuxième commande ce mois-ci.,tablet,website
F-TQLWZL1WAXA6,9bd9fce4988d4a6e,d25903e281dc002a,Germany,DE,de-DE,2026-08-13T13:47:20+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,customer_service
F-34S12K2CED9X,c2ffdc2dbb5ae9f9,24dd702b7945b7e6,Germany,DE,de-DE,2026-08-13T13:55:59+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,website
F-44T3ALFIE8UA,dce347c7702dada9,b375e7926b3c890d,Germany,DE,de-DE,2026-08-13T13:58:51+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert.",desktop,website
F-O07C721101T5,f660d1f0b2d933a1,ecb581af19aa4e77,United Kingdom,GB,en-GB,2026-08-13T14:00:45+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. This is the second order I have placed this month.",mobile,website
F-2SF03AI5V1LJ,0d4d9167f0c30c8d,bc041e64720b49de,Germany,DE,de-DE,2026-08-13T14:11:28+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-8RIJI96ZN8EV,20b891fc00d54dc3,3952457263f4cfdd,France,FR,fr-FR,2026-08-13T14:05:50+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-YZFETWU7WA45,f69ab22ca3ed8773,e38421f7216a6815,Germany,DE,de-DE,2026-08-13T13:49:36+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Das ist meine zweite Bestellung in diesem Monat.,mobile,mobile_app
F-GEQIS5Q1BT4D,dfd496a17d5105d7,9e62e0babff0509b,Germany,DE,de-DE,2026-08-13T13:55:49+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",tablet,customer_service
F-AQLYX3GIIQIR,ad2439b47385f4c2,7426ab8b5e359c12,Germany,DE,de-DE,2026-08-13T13:50:47+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-PNQHOPCL94IL,93d7e66730571643,301c7b4498d86fff,United Kingdom,GB,en-GB,2026-08-13T14:07:53+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times. I use the site a few times a week on my phone.,tablet,website
F-6GYRONOENPLA,0493a88597eeb903,733c406b57e2787f,United Kingdom,GB,en-GB,2026-08-13T13:50:57+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,desktop,website
F-SGTBMJMJFMRD,1f426c8cc35dcf3b,fc377a1c0d9b5e03,Germany,DE,de-DE,2026-08-13T14:07:34+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",mobile,mobile_app
F-040HV45LDMZP,d80e60da4f2e5b18,e59cea768c8878b1,United Kingdom,GB,en-GB,2026-08-13T13:53:21+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. The mobile app is my preferred way to order.",tablet,mobile_app
F-WKRRCFY94CIC,65b784e4740b7f37,7ae7c886462e78de,United Kingdom,GB,en-GB,2026-08-13T14:16:48+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,customer_service
F-ZMXEIHTYKFID,a37d6ad61d7a5570,8e6617d89a415d0c,United Kingdom,GB,en-GB,2026-08-13T14:00:55+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",tablet,customer_service
F-CPLJNDUJW0YD,741debd46e45cba9,94902f9985e279dc,United Kingdom,GB,en-GB,2026-08-13T14:04:20+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text.",mobile,customer_service
F-KRTCBC58WQZ9,2ab6d1bfcac35dc0,6200990ddc3b6474,United Kingdom,GB,en-GB,2026-08-13T13:57:29+00:00,page_load_speed,1,The site kept spinning during the sale and pages timed out.,mobile,customer_service
F-ZLUT4R0UVTUH,dd26fe20e76e6ee0,68be5a821e602889,France,FR,fr-FR,2026-08-13T13:47:27+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-H3AP7IH7I5NE,ce3b4ce4bbd07af6,10a96d27ae3c6b67,Germany,DE,de-DE,2026-08-13T14:04:20+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-O3YLNLZJDWFD,06c752e3ff462d72,a31a0dca92d271a6,Germany,DE,de-DE,2026-08-13T13:54:23+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,customer_service
F-RJK5X56PHS59,ad084065a7d738f9,2247975e020f0ccc,France,FR,fr-FR,2026-08-13T14:07:59+00:00,search_relevance,1,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,customer_service
F-GOPJPMJ122QZ,4ddf69e55d5983dd,e4d3f019aba46d36,United Kingdom,GB,en-GB,2026-08-13T14:05:23+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-DBXCVEUT42OB,490c84dd0f8e9b04,d00d0d758ee27440,France,FR,fr-FR,2026-08-13T13:56:53+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. Je fais mes achats surtout pendant les ventes du week-end.,desktop,customer_service
F-VLAHVIAVSYSJ,10f80a74efc340ec,a411c92d5a38001c,United Kingdom,GB,en-GB,2026-08-13T13:48:26+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",tablet,customer_service
F-4QQKKFM0PM3D,253b96676f0204bb,8e448b48d677e0e9,France,FR,fr-FR,2026-08-13T14:11:22+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,website
F-6O2WDRWPXB2G,3a65fc775296cf07,c392bb8a2b835572,Germany,DE,de-DE,2026-08-13T13:54:17+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,mobile_app
F-DLXNX3DWISP6,92072c3f5de2f8bd,0ec5b7d9ff8a3b53,Germany,DE,de-DE,2026-08-13T13:48:35+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,customer_service
F-SB2A1Z3TF8NG,6dc69ba4a400f8dc,fede70155f4f3ffd,France,FR,fr-FR,2026-08-13T13:58:07+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-Q737BPAFXB1G,1a2525ef8b22ad09,35b69638021cd359,Germany,DE,de-DE,2026-08-13T14:03:22+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-TQCOUQWGOKR9,83238042e6a430da,8d4e9571c899e53e,France,FR,fr-FR,2026-08-13T14:07:35+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",mobile,customer_service
F-TO9E1T4VXTH6,0cc2c674954f1409,42048418c9c56ea6,United Kingdom,GB,en-GB,2026-08-13T14:06:43+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times. The mobile app is my preferred way to order.,desktop,mobile_app
F-OXUR757PUCFL,cb3f1f0c475957ac,f3044253495f56c0,Germany,DE,de-DE,2026-08-13T14:15:10+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,customer_service
F-X66EUALFKQ9R,3c9c322a852c7891,d6d8e5dbe0b1658c,France,FR,fr-FR,2026-08-13T14:07:43+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",tablet,customer_service
F-T4GBC3AAO248,8fabc66a5e182456,53c5906fb879c428,Germany,DE,de-DE,2026-08-13T14:01:02+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",mobile,mobile_app
F-TFO3T2E0U407,c54a674f5d468d1c,194c45f4538252f6,France,FR,fr-FR,2026-08-13T14:07:47+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,mobile_app
F-TA3NZ6XOIGO0,6f715f9100f0111a,555d5bfe6477cb7b,United Kingdom,GB,en-GB,2026-08-13T14:06:12+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-053GTH50PLN9,b0c684c8f11ad7e0,be361ff62b6e885a,United Kingdom,GB,en-GB,2026-08-13T14:06:59+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. The mobile app is my preferred way to order.",mobile,mobile_app
F-EI0TS5GBG1UV,1556ca86ed6a9496,ac30889f23b16002,Germany,DE,de-DE,2026-08-13T14:15:14+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,website
F-EH11SUEKIG83,4cafcc753dc4a68f,c030a72d4f11ca70,United Kingdom,GB,en-GB,2026-08-13T14:12:09+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,mobile_app
F-MTX4LZE6MGEF,31b832d03c16ac5c,28a46d12266deb8c,Germany,DE,de-DE,2026-08-13T14:13:27+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-74EPBA5W3AON,d3be9a65720dc268,134ce09ffc8c9f1f,Germany,DE,de-DE,2026-08-13T14:02:36+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,mobile_app
F-5OOPP468W7MC,63423b8daa91e090,d21b7f2dc0b99dcb,France,FR,fr-FR,2026-08-13T14:05:55+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,website
F-231NAKK9AIB8,f6f3c6a0255e5585,6b54597f45c27a46,Germany,DE,de-DE,2026-08-13T13:54:40+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen.",tablet,customer_service
F-92KDGE6XFD7C,ab846bb69f88fa3d,bf5e18d63cf6365b,France,FR,fr-FR,2026-08-13T13:47:27+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,customer_service
F-RESYCWN3ZLIK,5a7fa4236b71fd99,42f0cfe956860260,France,FR,fr-FR,2026-08-13T13:48:48+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",tablet,customer_service
F-KWUIKVJB0TPB,12166279d38e59a1,6d876a42eaf9ae3d,France,FR,fr-FR,2026-08-13T14:06:18+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-LHUIBF4UFHQT,0188352946e72880,ab9886bcdefbdde5,Germany,DE,de-DE,2026-08-13T14:14:13+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",mobile,customer_service
F-WZ7J3FFXB3GN,66a9737dadfdd412,b45b0fcc3de4e4d5,United Kingdom,GB,en-GB,2026-08-13T14:02:07+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I use the site a few times a week on my phone.",desktop,website
F-MAOEU9N0OBLJ,e3467cecb682dbc9,8b97981afb95f06f,Germany,DE,de-DE,2026-08-13T14:14:46+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-WZX5PFOJYWWJ,4b6000ffd53d996c,83ab6624ac61b088,France,FR,fr-FR,2026-08-13T14:14:36+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,mobile,website
F-RFH596G91Q87,2718af6739bcf790,6011889701fa1079,France,FR,fr-FR,2026-08-13T14:09:57+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-ZAQ8PH2O3WMB,b5b43eacb1369acc,33c6fc09d0c788ea,United Kingdom,GB,en-GB,2026-08-13T14:09:25+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,mobile,website
F-53MM78AXHTM0,42a394b665a2d8e8,e888e9f1eed09c70,Germany,DE,de-DE,2026-08-13T14:14:45+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,customer_service
F-544EHF9OQITB,f0d1adece3aa5653,c267792c1265af38,France,FR,fr-FR,2026-08-13T14:10:17+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-M0HPLP7QOBHG,395f4a469b36736e,d85f28c332efe745,United Kingdom,GB,en-GB,2026-08-13T14:05:02+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,desktop,customer_service
F-74FODBC1UW7G,efc40e0381f66d09,09497b38479b0f33,United Kingdom,GB,en-GB,2026-08-13T13:52:46+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I would recommend the store to friends and family.",desktop,mobile_app
F-F4ZIJYH799F3,4cbe4485325e0642,f00f8daaabdaff97,Germany,DE,de-DE,2026-08-13T13:53:37+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-YH7WTJ1LLL1E,d835b64f56b6c2d0,a7fec73d98c438b5,Germany,DE,de-DE,2026-08-13T13:53:09+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,website
F-IDKGIF9F41P8,9a3ed8e6f80ed041,a9b155fea4df73a2,United Kingdom,GB,en-GB,2026-08-13T14:03:54+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock.",mobile,website
F-6DTIKPNQBZCH,55510b4ccd3e7c71,bb3827a4d86befeb,Germany,DE,de-DE,2026-08-13T13:54:56+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",mobile,mobile_app
F-7CE2IIOMYE26,1894ab370cf16bdd,77ff4cd2a3b64397,Germany,DE,de-DE,2026-08-13T14:13:37+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-1PTC1LESS3SN,ad1a0372beda81e4,31e476b3b6fb9b90,United Kingdom,GB,en-GB,2026-08-13T14:02:10+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,website
F-WAU75R2HSE48,ff1322359859755e,89b4c6c40638f84d,Germany,DE,de-DE,2026-08-13T14:03:48+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,customer_service
F-CE8VSMWRW4PW,3ff317b282435e10,b2ce248f1ea2d339,Germany,DE,de-DE,2026-08-13T14:10:55+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-SCAOH5B45J3O,71b2ee62bfffefb8,0b64f18af1486dec,United Kingdom,GB,en-GB,2026-08-13T14:05:38+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,desktop,website
F-AVKZ9165QFE9,fccc59ee71c94cff,28f06769e272300a,France,FR,fr-FR,2026-08-13T14:11:30+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile. C'est ma deuxième commande ce mois-ci.",tablet,customer_service
F-FSIHT7TIH1LJ,831bc367359667e9,e91ff23c5b7df2a5,France,FR,fr-FR,2026-08-13T14:00:53+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,website
F-X1PUQT392RC1,d4f4efd5a9c78f15,2ec34f5f911c00d2,United Kingdom,GB,en-GB,2026-08-13T13:49:19+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,mobile_app
F-YTU8JKV953Q3,3ad46c12c938ca81,0965981183cad33b,United Kingdom,GB,en-GB,2026-08-13T13:52:45+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,customer_service
F-5RLQAY828NOM,7d79ed896e048c15,28fe64d0644e22de,United Kingdom,GB,en-GB,2026-08-13T14:01:28+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,tablet,website
F-HX00IKZD3UQO,3b25d1b9015b1c0b,91d052f6710990f2,Germany,DE,de-DE,2026-08-13T13:47:34+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,customer_service
F-02QPVE15108G,0e40afeea39f259a,530c1e1666d05d33,Germany,DE,de-DE,2026-08-13T14:13:04+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",tablet,customer_service
F-CBB3IQBA6SOR,98f4cddad5d14931,2684ead10e77a5e9,France,FR,fr-FR,2026-08-13T14:12:28+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,tablet,mobile_app
F-M8DLPDMPYA47,744de935857329ce,c2986952b8a1d903,France,FR,fr-FR,2026-08-13T14:07:01+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,website
F-QGC8JPWRDZJP,a9e0383a35614502,d85cf0ef29df6016,France,FR,fr-FR,2026-08-13T13:58:04+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je fais mes achats surtout pendant les ventes du week-end.",desktop,website
F-CYCZEXTLSAUB,cb51d1c0c523f479,33db10b23392bb72,Germany,DE,de-DE,2026-08-13T14:05:52+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,customer_service
F-YA9V1UQ8T8JE,d720d1bffe6bf89b,08beecef755a208b,Germany,DE,de-DE,2026-08-13T13:52:56+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",tablet,mobile_app
F-D6P7B962EEBX,2f6f9f0177526df5,c65a4ac828e85a56,France,FR,fr-FR,2026-08-13T13:52:55+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-MXE8OCW0G4OA,4ddd41b4720cc80b,336d0143d29b0963,Germany,DE,de-DE,2026-08-13T13:50:53+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",tablet,mobile_app
F-FA05NC00Q3TZ,090b86b05af25d68,a048a86a892bf12c,Germany,DE,de-DE,2026-08-13T14:16:32+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-7V8UCX30TUDY,8c681ec3e4525668,17d32cec48004223,France,FR,fr-FR,2026-08-13T14:10:39+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,desktop,customer_service
F-EKOVKPHDSBSW,0970e8c2ea20315f,d358ed05e72e9f60,Germany,DE,de-DE,2026-08-13T14:06:05+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,tablet,mobile_app
F-FB5BZMFQB0Y6,22f64d32283d379d,b0f1b3fd39aceb48,Germany,DE,de-DE,2026-08-13T14:09:00+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,desktop,customer_service
F-LC12R56QIM3T,2c7ad719cf45ca27,05d9d8498d2ccf91,France,FR,fr-FR,2026-08-13T14:08:34+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,desktop,website
F-S8EPKN9D9O9F,24498d0e4e0ec79e,f1e154d9ea371df2,Germany,DE,de-DE,2026-08-13T14:08:36+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-AITDGJ5K8B7L,1a5ef4d7adce0d57,d10bed384114da38,France,FR,fr-FR,2026-08-13T13:53:25+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",mobile,website
F-QDOM0TKU7N6G,88a7ca7a7c476be9,61b3703222a4e410,Germany,DE,de-DE,2026-08-13T14:07:17+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",mobile,mobile_app
F-S4RKM85SD0W1,6b4bb0be3a8b11a5,f401751e46dbffb3,United Kingdom,GB,en-GB,2026-08-13T13:59:28+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock. This is the second order I have placed this month.",mobile,customer_service
F-JAJ69V1R8CGV,380c20919be30cac,aba12b313a20ddb4,Germany,DE,de-DE,2026-08-13T14:05:14+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,website
F-GK4M9LUKJR5V,f0f2db2bc71928ff,e6d9b6b6f26925e7,Germany,DE,de-DE,2026-08-13T13:53:18+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,website
F-MHYTZ6VX0DO1,f989824657a00a64,595d690e3b4d1655,United Kingdom,GB,en-GB,2026-08-13T13:57:06+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions. I would recommend the store to friends and family.,mobile,customer_service
F-UBNWAZFLVG92,51e93143c54cc2b6,b35ecb3345f40c4f,France,FR,fr-FR,2026-08-13T14:16:10+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,website
F-XQZ3FM4ZSOXZ,3363913d0e27523d,59c8b90c964f3f5c,United Kingdom,GB,en-GB,2026-08-13T13:56:29+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. The mobile app is my preferred way to order.,desktop,customer_service
F-NHSA1NDE3DTT,c6e4731dfb2d44ef,6850aadb4f33d48d,France,FR,fr-FR,2026-08-13T14:02:36+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-GN7K9W1B1Y0B,b18da4f4ed980a4f,608325a0591d1752,France,FR,fr-FR,2026-08-13T14:02:27+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-27G410MCNH25,5d0274c2527c504b,19f9f4a806bad86d,Germany,DE,de-DE,2026-08-13T14:06:05+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,mobile_app
F-704RTDEA9OVR,23237a2705548d47,0cd31b5c758bac07,Germany,DE,de-DE,2026-08-13T14:03:15+00:00,delivery_experience,1,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich bestelle mehrmals pro Woche über die Website.,mobile,website
F-ASI46CHC8PH1,1edc6b94f192803a,2381aca391e89282,France,FR,fr-FR,2026-08-13T13:52:57+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,mobile,website
F-6B1BA03ZDK86,8ef81e9524d1c233,f59d85d4f18466a1,France,FR,fr-FR,2026-08-13T14:06:54+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. J'utilise surtout l'application mobile pour commander.",mobile,website
F-4X072GWDA0J5,19324034682f0f91,57c59a3736a8cff4,France,FR,fr-FR,2026-08-13T14:03:35+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,website
F-M7VL7GE071ZJ,b5966021af90a645,7fc2e58a11fb8d0c,United Kingdom,GB,en-GB,2026-08-13T13:56:42+00:00,product_recommendations,3,"Reasonable recommendations, though a few were repeats of my history.",tablet,customer_service
F-IDVKGKJYAWVN,638e46e2cfdafbcb,339199d6d8dff5f9,Germany,DE,de-DE,2026-08-13T13:55:32+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,website
F-O9X2X85H5310,dab54e07606bf8db,c72ea12d0efebd07,Germany,DE,de-DE,2026-08-13T13:56:31+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,mobile_app
F-8O7CSLF1IR78,fa6036fa83b688b4,84990e7842e48dbc,United Kingdom,GB,en-GB,2026-08-13T13:49:19+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-WLZI9HYAE40Q,b80426d20ff154a8,533d0942d5d2b24b,United Kingdom,GB,en-GB,2026-08-13T14:00:20+00:00,product_recommendations,2,The recommendations are always the same items I already viewed.,desktop,website
F-39ZGN3OINKFV,a7e8edfb08729c8c,5a369a4580d8e30e,Germany,DE,de-DE,2026-08-13T13:51:19+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,mobile_app
F-TAQVS5M2ZBXF,3080aeb70f242c07,6a9250e21cfb1714,France,FR,fr-FR,2026-08-13T13:50:08+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",desktop,mobile_app
F-WKU9138BO2Y9,c0ab7ebcad0d2cf1,a22d483f3c5bb6ba,United Kingdom,GB,en-GB,2026-08-13T14:01:53+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,website
F-SA4DIAL5D1NP,429cc7a8bdd3f7f0,7819a5a76d864267,United Kingdom,GB,en-GB,2026-08-13T13:56:00+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,customer_service
F-XBI01BCDHUOB,bd93e1b9e8015f79,f5464a806f5c83e0,Germany,DE,de-DE,2026-08-13T13:59:05+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil.",tablet,customer_service
F-K8AO83WB5G2Y,f7e894afb7bef60c,ec3403c08cfd2d2f,Germany,DE,de-DE,2026-08-13T13:59:27+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,website
F-QV118E2ZF9C9,efa83be7e3c965a9,eb381033783a662e,United Kingdom,GB,en-GB,2026-08-13T14:01:47+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,customer_service
F-ETSTO9J8XLRF,8bb6f2f5ec00159a,96d0eeec77071a53,Germany,DE,de-DE,2026-08-13T14:16:48+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,website
F-N10M5WDGMZ3J,343f5de1aeaeba59,f7abf9bff1265043,United Kingdom,GB,en-GB,2026-08-13T14:09:15+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,desktop,customer_service
F-8623O0B230NU,fa6f631551725c54,4fa5331f0f7e03c0,Germany,DE,de-DE,2026-08-13T13:48:31+00:00,checkout_flow,1,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",tablet,website
F-ZA8AYI5F40M6,047ac82773130470,e345af7604b9637a,Germany,DE,de-DE,2026-08-13T14:12:24+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-N3ISNO55E5S6,e2536995b7f9a805,86cca6bfa51095a6,United Kingdom,GB,en-GB,2026-08-13T13:48:17+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund. The mobile app is my preferred way to order.,tablet,website
F-UZ498P5J1JEN,0664e6b795b2c73d,bac391f57d9be74e,Germany,DE,de-DE,2026-08-13T13:59:41+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich bestelle am liebsten über die Mobile-App.,desktop,customer_service
F-81FWBW4Q44AU,06e8fb776dbddb27,4dd9fdfc416332b4,France,FR,fr-FR,2026-08-13T14:04:32+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,mobile_app
F-BQZRH6G711P5,4d64a220dcf71603,cadd57bd1d551871,Germany,DE,de-DE,2026-08-13T14:06:59+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-PYBIQMZRI3EM,4c8bc4a36687ad3b,7913f69c9ccd3b2e,United Kingdom,GB,en-GB,2026-08-13T14:07:55+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience. I mainly shop during the weekend sales.",tablet,customer_service
F-WYR37OZC8P3A,8e0027ba91af1710,b8ba728578a143c2,Germany,DE,de-DE,2026-08-13T14:15:51+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt. Ich bestelle am liebsten über die Mobile-App.",mobile,customer_service
F-AOOXF4B99871,126610cbacf84d75,8b370ef66eabcb97,Germany,DE,de-DE,2026-08-13T14:08:45+00:00,search_relevance,2,Die Suche lieferte überwiegend irrelevante Produkte.,mobile,website
F-IHKX3059XREI,eea93f2bfe631882,cde07f378b0bf299,France,FR,fr-FR,2026-08-13T14:03:30+00:00,delivery_experience,5,Livraison rapide et livreur très aimable. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-TNAS54702T19,2c0d96dd44d02a14,a8c794ada3a40e61,Germany,DE,de-DE,2026-08-13T14:01:53+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",tablet,mobile_app
F-FA6WJVIE3AJ5,18fda63ba8336ebf,0d28cfac07ef17d3,United Kingdom,GB,en-GB,2026-08-13T13:47:05+00:00,after_sales_support,3,Support answered my query but it took two days.,mobile,customer_service
F-BAJYT8OJKBT8,d3c67589edaf6035,f88ab9a20861c6fa,United Kingdom,GB,en-GB,2026-08-13T14:11:11+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,mobile,customer_service
F-XI1YPJM0PHQ2,7e0eea16cf8deefb,329f41fbc69ebae6,United Kingdom,GB,en-GB,2026-08-13T14:00:42+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,customer_service
F-ZC1JBIIKXO9T,61a5160a2102623b,42f5b60c64f211a5,France,FR,fr-FR,2026-08-13T13:59:54+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",mobile,customer_service
F-V22A7J5WWURO,4e355c0b25316527,d00bc9622c2bc305,Germany,DE,de-DE,2026-08-13T14:02:05+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-JFTD87TMC3JZ,2081035a9245400d,991ef68ff6d95a48,United Kingdom,GB,en-GB,2026-08-13T13:58:05+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,desktop,customer_service
F-O5VK1Y2HUEO7,1061294253fbbcd8,39130e1c633ba70a,United Kingdom,GB,en-GB,2026-08-13T14:12:50+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating.",mobile,customer_service
F-U1N9NR8HW27J,cf816807f859c12c,7b2aa39292d969c0,France,FR,fr-FR,2026-08-13T13:58:45+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-72GJXZ68BD15,21f59e8b428ae66e,acf0a0af56abca32,France,FR,fr-FR,2026-08-13T14:16:16+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt. J'utilise surtout l'application mobile pour commander.,tablet,mobile_app
F-63V0EDNAAWKR,d0d34ae30c82aa53,9bfea2c4dffb9dd8,France,FR,fr-FR,2026-08-13T13:50:16+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,tablet,mobile_app
F-LFM6R86XJMQ8,16600ab88029c348,968c12216b5b7aef,United Kingdom,GB,en-GB,2026-08-13T13:57:50+00:00,search_relevance,4,The search function understands what I type and returns great matches.,tablet,mobile_app
F-IOCL86NXYEBP,f4f17487e4b83518,0bdf5226e07e6b87,Germany,DE,de-DE,2026-08-13T13:57:43+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,mobile_app
F-I3PC83D0WMSD,19e1fa5f60e6a898,72d72fe90d19f1d7,France,FR,fr-FR,2026-08-13T13:51:13+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,website
F-GXN23XFH5JR7,bac50cdd4455cd34,6fffc042f50817fd,United Kingdom,GB,en-GB,2026-08-13T13:49:44+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,mobile_app
F-97Q2Y8YSCSLO,55c9dff1550f2617,ec25bf76ac4eda8e,United Kingdom,GB,en-GB,2026-08-13T13:53:42+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,mobile,website
F-0ILKZGD9B9E7,8d60a8cb77668e65,bd432d343012f6ee,France,FR,fr-FR,2026-08-13T14:04:27+00:00,page_load_speed,2,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",desktop,website
F-A7VK0QKYEQ8R,52ae6d96c1c5b461,05642e394961fdd0,France,FR,fr-FR,2026-08-13T13:53:58+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",mobile,mobile_app
F-9AU99NP83WZH,6002cf3dbed1c57d,f127971cdd7b0860,Germany,DE,de-DE,2026-08-13T14:08:01+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,website
F-SVHCENDNDTGL,5c0990f5db339428,9bd5d017ca142ad6,United Kingdom,GB,en-GB,2026-08-13T14:06:19+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",tablet,mobile_app
F-7XWHKQDTL4OT,4a783620da13684c,a620cc0fd3a93817,Germany,DE,de-DE,2026-08-13T14:13:35+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,mobile_app
F-AWYKR7BJE5KE,76c39224d607dd74,42448ba24fd32bd9,France,FR,fr-FR,2026-08-13T13:49:00+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,mobile_app
F-G1LKBNKTGQOZ,7f25d02e4439d72d,28aa7df6a536bfc8,France,FR,fr-FR,2026-08-13T13:51:37+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,mobile_app
F-IJT6EX9MECQT,2c979d3c653f283a,68e1562a690ded69,France,FR,fr-FR,2026-08-13T13:50:22+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,website
F-AXBS1L6YT97O,71dcc1b48710395f,1fee14e32e8fbc5c,France,FR,fr-FR,2026-08-13T13:47:57+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je commande sur le site plusieurs fois par semaine.",tablet,customer_service
F-W2DDJ4DYH0XA,1cddea9304009e26,85a5a38bbca70cf3,France,FR,fr-FR,2026-08-13T13:59:22+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",tablet,customer_service
F-K45U6LWRL47P,3d4b667322dd6ea8,2c0bb38498ba84f7,United Kingdom,GB,en-GB,2026-08-13T14:02:56+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time. This is the second order I have placed this month.",desktop,customer_service
F-VHZ7Y9DAXV5G,e644b8b0c50a151d,43072fd67540944f,Germany,DE,de-DE,2026-08-13T13:59:11+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,customer_service
F-BQG7XVS53MT7,ddde87d81e325217,cb215a05c017659b,United Kingdom,GB,en-GB,2026-08-13T14:09:52+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating. The mobile app is my preferred way to order.",tablet,customer_service
F-M5ULQXW57BXL,d0665c57f66c8d14,67962e78b74a3c44,United Kingdom,GB,en-GB,2026-08-13T14:09:44+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second.",tablet,website
F-IBA062RD54MG,2e5ed86ae7fba2a1,aa80f57234de2550,France,FR,fr-FR,2026-08-13T14:13:36+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,mobile_app
F-8IT6E6F8NF75,cedf80e9006d0899,8d95f73a795b2e26,France,FR,fr-FR,2026-08-13T14:12:18+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-J4ZKZF606BH8,e386176d2293f4ef,116bae5554e3ba41,United Kingdom,GB,en-GB,2026-08-13T13:47:47+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock. The mobile app is my preferred way to order.",tablet,mobile_app
F-UP0K2H5P1D6T,201976721d16069c,3bd778537625d3ef,France,FR,fr-FR,2026-08-13T14:00:16+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-A3U9XQJRRTOE,d430003462377632,d9e384bd32bacf0f,Germany,DE,de-DE,2026-08-13T14:02:04+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,customer_service
F-0LW2FDABGI31,a04adb21708407fb,b1779202028f87ba,Germany,DE,de-DE,2026-08-13T13:55:05+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",desktop,customer_service
F-6XJ0NBJOI8RG,2cc55e294280f195,1580f3d3a10f55d1,United Kingdom,GB,en-GB,2026-08-13T13:47:21+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,mobile_app
F-S5IHDML2EVQU,950c3cc122e23b44,ac0fbc27d4552213,France,FR,fr-FR,2026-08-13T13:53:44+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,customer_service
F-7TLOL140OHDC,2554f262e221c646,d34008730c6c6b5b,France,FR,fr-FR,2026-08-13T13:57:51+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-I5MK28OBO8ZJ,cdeb80b71af45035,ee4c86c785778f6d,United Kingdom,GB,en-GB,2026-08-13T13:50:14+00:00,checkout_flow,3,"The flow is fine, though there were a couple of extra steps.",tablet,mobile_app
F-YYT9SQK7NW1A,3af26a51b56b6647,27627186c7ab7239,Germany,DE,de-DE,2026-08-13T14:07:41+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen.",mobile,mobile_app
F-HJSDJQH3MR6D,b3b177912892eb0b,c7876859a26be4da,United Kingdom,GB,en-GB,2026-08-13T14:00:25+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times. I mainly shop during the weekend sales.",desktop,customer_service
F-K15C64PX4WD4,3b0ea8c0323323a2,dcf0a366997d9140,United Kingdom,GB,en-GB,2026-08-13T13:53:13+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. This is the second order I have placed this month.,mobile,website
F-F3KIYSXWZT9Z,b8ed0354783c3dd8,1616960bd3a87bd5,France,FR,fr-FR,2026-08-13T14:13:33+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-C3G805DHEXV9,5ac55dc652b4248a,e79ff506e0841895,France,FR,fr-FR,2026-08-13T14:10:27+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,customer_service
F-3RO9402KKJS3,6a90fa178f4e617a,01fa9ceaf7b4d065,United Kingdom,GB,en-GB,2026-08-13T13:54:58+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",mobile,mobile_app
F-NHCAMO3WEVUV,4b9e66b6d7cf4eea,26632c9d572f7b12,France,FR,fr-FR,2026-08-13T14:09:05+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-D0HR5TECDODN,fac11fca00fcbf62,0151fafc5d21d46d,Germany,DE,de-DE,2026-08-13T13:55:52+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich bestelle am liebsten über die Mobile-App.,tablet,customer_service
F-PIIZ89DGHY1N,f11434874cd091eb,341a36cd8345470a,France,FR,fr-FR,2026-08-13T14:15:24+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,mobile,mobile_app
F-Z0DMNW3TF7YK,3a76a1015dbe0e16,15b540e930789a32,France,FR,fr-FR,2026-08-13T13:55:50+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème. J'utilise surtout l'application mobile pour commander.,mobile,customer_service
F-0OEA54DGGMD0,81229a72bf476297,8e0bbf01b634694d,United Kingdom,GB,en-GB,2026-08-13T13:55:07+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,mobile,mobile_app
F-VIF98LST24MQ,d6bd0f9ae65c767b,50aa397d9d71858e,France,FR,fr-FR,2026-08-13T14:01:50+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-A1UXWCH8ZRXN,07c1affc02d00aa4,b017293ac7cdf89e,France,FR,fr-FR,2026-08-13T13:54:30+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",tablet,customer_service
F-QTGO97IV6RS2,c4056372fbecd333,00269f9f613c59c9,Germany,DE,de-DE,2026-08-13T13:47:56+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",desktop,mobile_app
F-LCE3823VP7T5,2aae7b2957a7494a,62a664e227f31cde,United Kingdom,GB,en-GB,2026-08-13T13:48:07+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",tablet,mobile_app
F-OQPS9A7X4KWD,65ce9aaf9d9157cc,d9ce2a62d5708e23,Germany,DE,de-DE,2026-08-13T13:48:04+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",mobile,customer_service
F-5EEWLT69GB7N,8295fcf17d437a65,a9c3384f4e91e0cd,Germany,DE,de-DE,2026-08-13T14:16:27+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,customer_service
F-3Z1OPIJM4NNP,2d2b13b737717596,898848eef43c48e5,France,FR,fr-FR,2026-08-13T14:06:32+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",desktop,website
F-2OP2IO3W9BN6,7c5054471f449875,850ede61e453cb20,France,FR,fr-FR,2026-08-13T13:58:16+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-MBXYQSKQJUX2,9dcd5c0d693db677,0ddeb10dc791faa5,Germany,DE,de-DE,2026-08-13T13:59:25+00:00,product_recommendations,1,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,mobile,website
F-SNQN3W1HVQRH,1b07038ae260240d,374b70b04b3bca5a,Germany,DE,de-DE,2026-08-13T14:06:06+00:00,search_relevance,3,"Die Suche funktioniert, ignoriert aber manchmal Tippfehler.",mobile,customer_service
F-GNQ9LNHXJI0F,f2d3c226f597462d,f71cb7999d74730c,United Kingdom,GB,en-GB,2026-08-13T13:53:24+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful. I would recommend the store to friends and family.,mobile,customer_service
F-RKYPRQHCRZ6K,7e3974fb42304820,ecd89ea6b1325cc1,United Kingdom,GB,en-GB,2026-08-13T14:04:19+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",mobile,customer_service
F-10YHN99J8UNH,92f5aa86423f6344,9f0940024a97aeed,United Kingdom,GB,en-GB,2026-08-13T14:08:02+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for.",mobile,customer_service
F-7HDBJTO5XPHN,81d84b64d74e2452,c91c59f6ee4e6bbb,United Kingdom,GB,en-GB,2026-08-13T14:12:35+00:00,after_sales_support,2,"After-sales support was useless, nobody responded to my email.",tablet,website
F-4VRG4U7UY72Q,6f869489860ae205,afcedaa535e76d94,France,FR,fr-FR,2026-08-13T13:51:39+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je fais mes achats surtout pendant les ventes du week-end.,desktop,mobile_app
F-ZHWNS0Z2KHLE,56c0982b44e19a2c,e03af267da63b92a,United Kingdom,GB,en-GB,2026-08-13T14:01:16+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image.",mobile,website
F-5Q9E7LSAD1RA,1547de25567cfbc5,12fe4ac9e1328ba7,Germany,DE,de-DE,2026-08-13T14:15:50+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",desktop,mobile_app
F-3ZKNVT71IRU5,db9c91bed137fbde,69ed7fd277911e0f,United Kingdom,GB,en-GB,2026-08-13T13:58:03+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,website
F-CJES4RLMEU8J,dc6f7ad7a91c1e5b,d88906a36637aebf,United Kingdom,GB,en-GB,2026-08-13T14:07:41+00:00,checkout_flow,5,"Checkout was smooth, only a few steps and payment worked first time.",desktop,customer_service
F-2DO9HCDO0MZD,2ea0e4ebca24d8fd,9038478e4adc05c9,Germany,DE,de-DE,2026-08-13T14:01:40+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",desktop,mobile_app
F-VCFMSP630LAG,4a28ee93940a99b9,9c1007fdea6ea236,France,FR,fr-FR,2026-08-13T14:13:14+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,website
F-1GQOUFBV5KQJ,d6f6f015e06a7543,f0ef376282d95bee,United Kingdom,GB,en-GB,2026-08-13T14:03:44+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I use the site a few times a week on my phone.,tablet,customer_service
F-EUWQQU1TVF2D,cf2e4a387ebb2f39,3f65edd99c29d522,United Kingdom,GB,en-GB,2026-08-13T14:04:33+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. This is the second order I have placed this month.,desktop,mobile_app
F-8VQVRVMOGQZI,a7c951fba54d253b,a47e248640a27dfa,Germany,DE,de-DE,2026-08-13T13:48:25+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-ZSDEZME48XHK,821c4b14d87c9510,4f535fc4640beff9,United Kingdom,GB,en-GB,2026-08-13T14:11:07+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,customer_service
F-S2XEFBLABHD0,58d6a12cb58ed64e,694cdf83ccaa9f16,France,FR,fr-FR,2026-08-13T13:47:14+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",mobile,mobile_app
F-Q6LCW0OL6RLY,7720b0970c531c42,75b3780ea397b74b,Germany,DE,de-DE,2026-08-13T14:07:20+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,website
F-HR5AENPT3I9R,ad414f803a648a2c,adafab41670e467f,Germany,DE,de-DE,2026-08-13T13:50:18+00:00,search_relevance,1,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,tablet,mobile_app
F-SB3II72LIK2S,84203c45734fe421,8ecde6d5c5ff5bc4,Germany,DE,de-DE,2026-08-13T14:04:58+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,customer_service
F-CY8PCEFMHJ9H,dcbe143ab500d1fb,31566ea667d4c958,France,FR,fr-FR,2026-08-13T13:50:10+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-AA2H9KJRMWH1,3656751f9d69916e,d17c9338906a7017,United Kingdom,GB,en-GB,2026-08-13T14:12:35+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,customer_service
F-3L4R61ZNS0HR,047cae3b9dba3219,09311ef74f8487cb,United Kingdom,GB,en-GB,2026-08-13T13:54:01+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,website
F-PW9JO1QUHDYX,283c1c885b4b7107,64591a4d0126cc22,France,FR,fr-FR,2026-08-13T14:07:39+00:00,delivery_experience,2,Ma commande a été retardée d'une semaine sans aucune explication.,tablet,mobile_app
F-GU2P57XXG24T,d86d4d0539aefd9b,31c589045af9e1eb,France,FR,fr-FR,2026-08-13T14:07:36+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-980IEWEA559I,fdeda74d5e1292de,89beda16782c8783,United Kingdom,GB,en-GB,2026-08-13T13:55:46+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I mainly shop during the weekend sales.,mobile,website
F-RJDV6OGOAACV,5c418fea0e9c06bb,c1efb2c7d936d2ab,Germany,DE,de-DE,2026-08-13T13:57:31+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-DUEVNYAZ5SVF,56fdf7af0f160c4d,f51dde743a086521,France,FR,fr-FR,2026-08-13T13:57:34+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,tablet,website
F-F1G5RYPCJL74,bee4607c4d0bb5d2,161f67239d314fb9,United Kingdom,GB,en-GB,2026-08-13T13:58:26+00:00,search_relevance,3,"Results were acceptable, but I had to scroll to find the right size. I would recommend the store to friends and family.",tablet,customer_service
F-5UWBV9MHMU59,f20427087c124816,b05996332392ad52,United Kingdom,GB,en-GB,2026-08-13T14:15:31+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",mobile,mobile_app
F-V958SSA2FRWR,6ed59d910cbcb864,79b14ca887e9b896,France,FR,fr-FR,2026-08-13T14:07:52+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,desktop,mobile_app
F-QXF3SH4VKA0J,d0998260557f26c8,eb2849d95a69860d,France,FR,fr-FR,2026-08-13T14:13:01+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-0HRH0P0JYY53,0dfed6429ca1674a,01fc411b480bc1dd,France,FR,fr-FR,2026-08-13T13:58:03+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",desktop,customer_service
F-8G0GT6LYY1S5,6503c039eb284661,eebe4dd4bbda6e76,France,FR,fr-FR,2026-08-13T14:08:14+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile. C'est ma deuxième commande ce mois-ci.",desktop,website
F-FT6TXJ5O0RWB,dbf0d3673ceec056,14820db5986b99b9,France,FR,fr-FR,2026-08-13T14:11:52+00:00,page_load_speed,5,"Le site se charge instantanément, c'est vraiment très fluide.",tablet,mobile_app
F-GI26VH4HIZY6,ee0b829555cbc64e,53edd708bf5e7d46,Germany,DE,de-DE,2026-08-13T13:47:58+00:00,checkout_flow,2,Ich musste meine Kartendaten dreimal eingeben.,tablet,website
F-1TTK5CUTMDRO,1eddae296cf68156,1e0ddb2a75160d50,United Kingdom,GB,en-GB,2026-08-13T13:55:34+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,mobile_app
F-J2T6QXXHR8BE,a1f72a912ab863ea,ab38bef997bbb227,United Kingdom,GB,en-GB,2026-08-13T14:10:45+00:00,delivery_experience,1,Tracking never updated and the parcel was left in the rain.,mobile,website
F-VEMEC4K6S5OA,b819b803887d0913,5e83132d74352f2b,Germany,DE,de-DE,2026-08-13T14:01:21+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,mobile_app
F-FEGD39M236VR,e691cc455eb8348b,7c9add072fccb448,United Kingdom,GB,en-GB,2026-08-13T13:49:11+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy. The mobile app is my preferred way to order.,tablet,customer_service
F-FJSV21JP7QSP,7ee7b252b2a83d49,a9251c9d8a1c6fde,France,FR,fr-FR,2026-08-13T13:52:11+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,mobile,customer_service
F-YLLV4POW5YNR,42ccfa5fbc3349c6,b2f811b13327ca63,United Kingdom,GB,en-GB,2026-08-13T14:09:22+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,website
F-HGTAX7HJGYFJ,8b157e78f84cbe2b,ad8f207e5b1c701e,United Kingdom,GB,en-GB,2026-08-13T13:58:47+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-W0Y3ZYY1Q7YR,5bfad33c90b8ee5d,79bccac5797b2345,United Kingdom,GB,en-GB,2026-08-13T14:01:56+00:00,after_sales_support,3,Support answered my query but it took two days. The mobile app is my preferred way to order.,mobile,website
F-9VGXW4LJME9Y,3d1bb2e95ec06333,ebd83619d282493d,United Kingdom,GB,en-GB,2026-08-13T14:15:14+00:00,delivery_experience,5,Delivery was quick and the courier was friendly and careful.,tablet,mobile_app
F-XIXX99V4DX40,03e910e2973ce168,5bf27ac14d9d2f2d,Germany,DE,de-DE,2026-08-13T14:15:17+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,mobile_app
F-UPRTSYCV3UGP,5130a2b21accbf53,28dc20ecd573732c,Germany,DE,de-DE,2026-08-13T14:07:17+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-9C70GJHXWY0R,3e4ec06d9641bae6,209bc17dd7078d48,France,FR,fr-FR,2026-08-13T14:13:25+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles. Je commande sur le site plusieurs fois par semaine.,tablet,mobile_app
F-LIZB1BX88LMB,6d13a47e50b34cb3,09d8a73130b1bb11,France,FR,fr-FR,2026-08-13T13:56:49+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-QSZTD1YHOBY2,8509c2979c134c85,401995128a27eebb,United Kingdom,GB,en-GB,2026-08-13T14:15:27+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,customer_service
F-3HR849WTSHYL,798a27854d7ac4e0,58213c2f83020a8b,France,FR,fr-FR,2026-08-13T13:49:13+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-6W2AZUELW4NZ,715fd81d9d8973ce,c782504c5eef0ef8,France,FR,fr-FR,2026-08-13T13:49:58+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-ZRWTWV4A1EAW,c56771efa011b6ea,fd49dedbfe37b0d8,France,FR,fr-FR,2026-08-13T14:07:25+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-B3OU47OJKBOB,5b6b043f86df4f2d,1f2aa51731fb54b4,Germany,DE,de-DE,2026-08-13T13:56:05+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-TYVLTPOSXZZU,2602f9769364b98f,9f956ec36557c784,Germany,DE,de-DE,2026-08-13T13:53:49+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,mobile_app
F-IZPOMMDUG7YP,45352e3c74188c4b,f82e7c488030a4ed,France,FR,fr-FR,2026-08-13T14:16:51+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,website
F-7NT0JRHAGCMA,1c3c92a95b398337,2c7d9e83c4627601,Germany,DE,de-DE,2026-08-13T13:59:01+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,customer_service
F-LYRTP9N5WWSM,301f90e21f5a86ab,ffcd1276823b2e1b,Germany,DE,de-DE,2026-08-13T13:54:19+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,tablet,customer_service
F-AC4RXNF2UY40,14f8eb196cb115ea,cce893295826783e,United Kingdom,GB,en-GB,2026-08-13T14:12:37+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. I would recommend the store to friends and family.",mobile,website
F-GOIO8VAY1YT5,c70232cf01f0866c,56c65ab8264e7738,France,FR,fr-FR,2026-08-13T14:15:16+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. Je fais mes achats surtout pendant les ventes du week-end.,tablet,customer_service
F-Y7X2G63LA1C2,7bf2b7a60650cf6c,ebd62b09a52c34bb,United Kingdom,GB,en-GB,2026-08-13T14:12:21+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,customer_service
F-QLMLMFLAPU92,4f4d1bc910a51b61,b3ca635e9bbbd78a,France,FR,fr-FR,2026-08-13T14:10:14+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,desktop,customer_service
F-KMZOC2CL3DGN,82f9a929d038e91a,9f5110560d2059f7,France,FR,fr-FR,2026-08-13T14:07:57+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,mobile_app
F-G5GHOS1EILGM,a23f44781b96fcb8,019f3da546f005e7,United Kingdom,GB,en-GB,2026-08-13T14:02:39+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,tablet,customer_service
F-KMXVPDPQ5SO4,e90dca86d76b4ffb,81c47d7025841ddb,France,FR,fr-FR,2026-08-13T13:50:17+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-6716OREVUHHF,54eea5f64da87b4c,ca9fc9825a28f025,France,FR,fr-FR,2026-08-13T14:10:37+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",tablet,customer_service
F-DMDF14TVWQMR,aedcc8e1962f4f7b,54ca98ca4e43dca6,France,FR,fr-FR,2026-08-13T14:12:14+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,mobile_app
F-53G3V1Z7HISB,b42bc74222abb279,e069c50b48a15cc9,France,FR,fr-FR,2026-08-13T14:16:10+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,mobile_app
F-KF1LCCKZVF8S,92bae278f3ffdb67,6c0ca320566ebceb,France,FR,fr-FR,2026-08-13T13:51:23+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-SNLCUSY16K1H,933cd58cb9eac4a2,652c28a901199556,France,FR,fr-FR,2026-08-13T14:01:06+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles. Je recommande volontiers cette boutique à mes proches.,tablet,mobile_app
F-NKR7BB4EDZH8,45eb9a434efcb287,e3d47c2e97f69a52,Germany,DE,de-DE,2026-08-13T14:03:02+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,desktop,mobile_app
F-7GQSIH7YWBGY,3e4de8680b33ae5c,7c56d564c3d0c2ef,Germany,DE,de-DE,2026-08-13T14:14:57+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-4Z2W2UYIW26E,1da67ed0fe33b096,c48229b789d72833,France,FR,fr-FR,2026-08-13T13:53:44+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-KLWV4LC661EI,d4a638266e78d092,7ad30a2bebe56a22,Germany,DE,de-DE,2026-08-13T14:07:46+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,website
F-RM88RWP9MGTP,ea119efaad30ea49,bfd2b0abb66b4338,Germany,DE,de-DE,2026-08-13T13:57:12+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-NXG3YZ8FW077,f03b5e9df8d3dd14,36de5881a7806905,United Kingdom,GB,en-GB,2026-08-13T14:12:16+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant. This is the second order I have placed this month.,desktop,mobile_app
F-A75LJC4RSCJM,96fbbe8e595db25b,ca2a089f91596d9b,Germany,DE,de-DE,2026-08-13T13:52:47+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,website
F-KL9PK6R8924K,97dbc2250c6b0a04,7128dfb51d240b40,France,FR,fr-FR,2026-08-13T13:51:43+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,tablet,website
F-Z6J5B0HFEPN6,ef0a31a40735b050,75c083aa5b1e4de3,France,FR,fr-FR,2026-08-13T14:02:08+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-N5BFBY0VFK58,597c9303e675096f,3cf6fa0df428f1c8,Germany,DE,de-DE,2026-08-13T14:09:55+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",desktop,mobile_app
F-28W9BBIHMSOG,6fb7a6e9e80b0e9a,43dc7e0732b95134,Germany,DE,de-DE,2026-08-13T13:56:38+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,customer_service
F-CSQDJWMDD45W,2a033fb5df896362,009072dac367da8a,France,FR,fr-FR,2026-08-13T14:08:27+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,mobile_app
F-3RPBSR2PJXIH,c12ecdc11c174707,75075b60eed59403,United Kingdom,GB,en-GB,2026-08-13T13:56:54+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",desktop,website
F-0I5OV9542W8Z,40a2c77548b8ec88,8db43ff48d702b02,France,FR,fr-FR,2026-08-13T14:09:58+00:00,delivery_experience,1,Ma commande a été retardée d'une semaine sans aucune explication.,mobile,mobile_app
F-5JAPBXG4OZHT,749beb5a590018a1,9b3f05f4b1550cdd,France,FR,fr-FR,2026-08-13T14:03:03+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,website
F-L45P2N9DOVI4,b998e4b09cf78fee,f1288f5a2cc03eee,United Kingdom,GB,en-GB,2026-08-13T14:08:53+00:00,after_sales_support,3,Support answered my query but it took two days. I mainly shop during the weekend sales.,mobile,customer_service
F-E3VW3978G5OO,3f41d512f3a8b579,11dc43d3a01eef95,Germany,DE,de-DE,2026-08-13T13:49:10+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,website
F-114TCW8FG5FW,b0e9325c26d74a2a,f882309d69526641,Germany,DE,de-DE,2026-08-13T14:01:22+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",desktop,website
F-Z3XH0MP2NKV4,e13b3cd39defd13c,af1236daff8f218a,Germany,DE,de-DE,2026-08-13T13:59:11+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,mobile_app
F-0FNAV622OSBN,fcd03555329436d0,a97f7fc60867b960,United Kingdom,GB,en-GB,2026-08-13T14:11:21+00:00,checkout_flow,2,The checkout flow is too long and I almost abandoned the order.,tablet,customer_service
F-96D7R4JH9J33,924e95ed019b2729,46ab37ffbcd692f9,France,FR,fr-FR,2026-08-13T14:13:21+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair. C'est ma deuxième commande ce mois-ci.",tablet,website
F-XVSERWZUK2ZH,c16149d5f897a4ca,2128c3a9b3821eb8,Germany,DE,de-DE,2026-08-13T13:57:38+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",tablet,customer_service
F-UBHWZO0Y30CA,d214791d5091c26b,a169acad9bbaad7c,Germany,DE,de-DE,2026-08-13T13:48:14+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,customer_service
F-O4F8CWMHHY5G,a796af8b02ea6fe5,82d1a623ce465294,United Kingdom,GB,en-GB,2026-08-13T14:16:36+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating. I use the site a few times a week on my phone.",desktop,customer_service
F-E2RV8ZRWS022,d85e1426d14bdb07,32653b6d070e5cb6,United Kingdom,GB,en-GB,2026-08-13T14:02:51+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family.,desktop,customer_service
F-PCF4K40SDUJP,ecf4b8b6c9e78a7b,d7b4c17c96757513,France,FR,fr-FR,2026-08-13T14:07:32+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,mobile_app
F-0AXSK82UM54C,6d9519e7858001f1,ba15ecb9b9fb462c,France,FR,fr-FR,2026-08-13T13:48:07+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je commande sur le site plusieurs fois par semaine.,mobile,mobile_app
F-3BSDYLRY8EQR,262663b731107988,cd245b922311ec94,Germany,DE,de-DE,2026-08-13T13:59:40+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,desktop,customer_service
F-UN9DCLQZRTR6,cde07dab075cb03b,be895f0bc527fd7a,France,FR,fr-FR,2026-08-13T14:01:37+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,website
F-40CR2JMPL1EJ,66aadb8139458b1c,49154e2b40758316,United Kingdom,GB,en-GB,2026-08-13T14:15:48+00:00,page_load_speed,3,"Reasonable loading times, though the product gallery is a little heavy.",desktop,mobile_app
F-BL1ILCAQUO7Y,aa3aa8e76c08e7ac,164ffbc490e96c40,United Kingdom,GB,en-GB,2026-08-13T13:56:57+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,website
F-YOMI40I1SSDA,97483d66c4eb0d97,2416155200f1f831,Germany,DE,de-DE,2026-08-13T13:51:37+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-RYP084BV8KC5,a68eb5c6c8bc4e0e,19510ffe7bec6da2,Germany,DE,de-DE,2026-08-13T13:50:39+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-0C60SM4WY67R,d4aae059562ea610,8598a969ec6b0525,France,FR,fr-FR,2026-08-13T14:07:41+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",desktop,customer_service
F-7KKPEQL5JGFY,2afbbb8ea3586d0c,b6af45b3ef4fd5cf,United Kingdom,GB,en-GB,2026-08-13T13:57:51+00:00,search_relevance,1,I searched a specific brand and got unrelated items first. I would recommend the store to friends and family.,mobile,website
F-KZYIZMI6ORKG,849c1d92681b730b,2f9ab835faa9be82,Germany,DE,de-DE,2026-08-13T14:09:35+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-B72P9DCBE0IX,b9ed1467f7711284,0fa8969129fbb80f,Germany,DE,de-DE,2026-08-13T14:16:05+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-HW4GX2EIRJAT,7a60c34343ddff17,5b8d9118c6b581c2,United Kingdom,GB,en-GB,2026-08-13T14:16:29+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I use the site a few times a week on my phone.,tablet,website
F-49QFFTIIZ6H6,66a341b3cb7c8dfa,f0b689e006e03509,France,FR,fr-FR,2026-08-13T14:02:33+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez. Je fais mes achats surtout pendant les ventes du week-end.,mobile,mobile_app
F-EB9OR08NJ4HE,6b305370e259320c,0d3bd5a0b878dfa7,United Kingdom,GB,en-GB,2026-08-13T13:58:50+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-MZNO9E6ORFGQ,9973b4113885807a,2637a922e14fa3bf,Germany,DE,de-DE,2026-08-13T14:10:42+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,website
F-2IEOIIQVTVY1,a58eb8961d1b6795,652f3125942f49fa,France,FR,fr-FR,2026-08-13T14:07:35+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,customer_service
F-H3P8X4D72D4I,d366eef1fe495a95,f849e4342d05aba4,United Kingdom,GB,en-GB,2026-08-13T14:10:50+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-3AT8S2Q2OAJC,efda9d96a1a49f12,9a1d5df73582d797,Germany,DE,de-DE,2026-08-13T14:04:00+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,mobile_app
F-HVIHFRAJUAYI,b0f39e3ace1992a3,cf9a71784cd2b338,France,FR,fr-FR,2026-08-13T13:53:11+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,customer_service
F-GFL2R11ZK47D,103a88d2545fef33,2962ae0db974624a,Germany,DE,de-DE,2026-08-13T13:59:19+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,mobile_app
F-NEK9SIOJ75XR,e8c82c0fb174a4bd,6c73bfdb69fbd6a2,United Kingdom,GB,en-GB,2026-08-13T13:50:51+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,tablet,customer_service
F-D74PY8A9IPZ7,dab779c9ba48940d,0f1e6d07fbeba85c,France,FR,fr-FR,2026-08-13T13:56:05+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,mobile_app
F-TBPITMBK6TIL,72a0214c1e4ee8aa,ba0fa64bff868e77,Germany,DE,de-DE,2026-08-13T14:12:11+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,mobile_app
F-8EGOGKWW4QJ2,ee73d04ec8060c82,c43ad5d58466b931,United Kingdom,GB,en-GB,2026-08-13T14:03:24+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. I would recommend the store to friends and family.,desktop,customer_service
F-LF5NHWQU28NT,f72155ba110fd49a,08b2a3f89b444d56,France,FR,fr-FR,2026-08-13T14:04:13+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,customer_service
F-MGTDW35GAY06,ade0798bc0b62646,c6f185650657e058,France,FR,fr-FR,2026-08-13T14:04:59+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,customer_service
F-KDP5D156WN3Q,ad59a4adbb346f37,2244c18f7c977326,United Kingdom,GB,en-GB,2026-08-13T14:16:37+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,mobile_app
F-8H121NAX4WS8,7fb56f9a90d81c1c,60e4fea7f9af8e2e,United Kingdom,GB,en-GB,2026-08-13T13:54:58+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all.,desktop,mobile_app
F-I1V25IWRZYTI,ddfffa89d7ad5fa2,2bd711fbbfcee02d,United Kingdom,GB,en-GB,2026-08-13T14:16:54+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,desktop,mobile_app
F-OC3KEIB3JQG3,1eaf996ec325c620,449d6f412457eb13,Germany,DE,de-DE,2026-08-13T14:07:17+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,customer_service
F-KJM1H9V86CAM,ca1afe8034680af5,edce86c474e5bec4,France,FR,fr-FR,2026-08-13T14:01:35+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",desktop,website
F-YJRLLZNZWCMO,e436032723198897,5edbb7bd2f6da964,United Kingdom,GB,en-GB,2026-08-13T14:12:06+00:00,after_sales_support,1,"After-sales support was useless, nobody responded to my email. I mainly shop during the weekend sales.",mobile,mobile_app
F-05XL709D4DPZ,b1033b62860377ac,84bf0a445ddfbf89,Germany,DE,de-DE,2026-08-13T14:15:00+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,website
F-742K9PB6I7ZZ,2286c151dc7f96da,877e4e7cadcdbba2,United Kingdom,GB,en-GB,2026-08-13T13:58:06+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special. I would recommend the store to friends and family.",mobile,website
F-32B2ET4L6HMV,9cc8b88cf15955a1,ef6155df2adbc3a6,United Kingdom,GB,en-GB,2026-08-13T14:06:09+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",desktop,customer_service
F-5RAW41LNXR3P,c5b81554b22f3cf6,096e2d92f85455c8,Germany,DE,de-DE,2026-08-13T14:10:25+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-HTAOZXIPF55P,e2bcd932926e7cea,ea83579fe5fba1bf,United Kingdom,GB,en-GB,2026-08-13T14:10:23+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-SVX3MXJBGO3J,3b5ed09141b335c4,00ade1948a52b231,Germany,DE,de-DE,2026-08-13T13:53:56+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,customer_service
F-78SKC87QLJHS,a7f512647adeaabd,77d9ad51112b3b74,France,FR,fr-FR,2026-08-13T13:54:26+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,tablet,customer_service
F-WSIANGBTJKCX,b5a143a739c24c07,f857426d6a6d379a,United Kingdom,GB,en-GB,2026-08-13T14:06:42+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,mobile_app
F-JQ3V2L76ERWS,89c1200c9dc78947,9ca01f9d73509e92,Germany,DE,de-DE,2026-08-13T14:11:33+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",mobile,mobile_app
F-6IRPL1IEA9E3,676b64ad24381962,4a27af54f9a5939c,Germany,DE,de-DE,2026-08-13T13:50:32+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-EIQ62BYB4FO4,0efdfb260ee33c2c,46221dc73aa0ff13,United Kingdom,GB,en-GB,2026-08-13T14:14:18+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,website
F-JFNWXEIDIRDS,3591c28f3d602c87,32201504448c2bde,Germany,DE,de-DE,2026-08-13T14:05:13+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,mobile_app
F-7DNG46AWJVQ1,930a1772515ce47e,3f728588095f3940,Germany,DE,de-DE,2026-08-13T14:00:40+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,website
F-C7KL4AW197XO,9f0bf53eb6617c6a,63c60492e4010fad,France,FR,fr-FR,2026-08-13T14:07:21+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. C'est ma deuxième commande ce mois-ci.",tablet,mobile_app
F-YO5CG265W7M2,bd85d4b5c7a795f4,4d44217830dd8cf7,Germany,DE,de-DE,2026-08-13T14:09:44+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-X1XNFYD6KEHD,65627190b2f408b2,1139de671ddb3f9b,France,FR,fr-FR,2026-08-13T13:49:20+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-VUSG7MYFF720,3019ba1b848597ea,83ac5fe666ec5691,France,FR,fr-FR,2026-08-13T13:51:24+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,customer_service
F-59SQVIQ6K21D,0765cc9c9c14bfe4,036ed253e023d027,Germany,DE,de-DE,2026-08-13T14:12:21+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich kaufe vor allem an den Wochenenden im Sale ein.",mobile,mobile_app
F-5VZHTA99LVSB,21eadc4eb8680438,89b596626e8e5f44,United Kingdom,GB,en-GB,2026-08-13T13:50:03+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I would recommend the store to friends and family.",tablet,customer_service
F-J3MX2BQT6QQL,c27e0fa83ac79895,1284fb887f8d313a,Germany,DE,de-DE,2026-08-13T14:16:46+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-J0KGA5NEC0EF,a3301ed3d0d4035a,328d7bab0521b0a4,France,FR,fr-FR,2026-08-13T14:09:13+00:00,product_recommendations,2,"Mauvaises recommandations, on me proposait des articles en rupture.",mobile,mobile_app
F-7Q7AA5MZGEMS,666b7ff9af904ecd,5c79dd16ad983101,Germany,DE,de-DE,2026-08-13T14:11:02+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-T8YKTLR797LP,2b55a8c0d4068e4b,f227df8be5d6313d,France,FR,fr-FR,2026-08-13T14:04:48+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,mobile_app
F-WSEA9622F3DS,37d079d2b67c8a79,fe6a1a92cc89ca01,Germany,DE,de-DE,2026-08-13T13:49:33+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,customer_service
F-GOK2XTWW6XFU,9cebc4bbaed44779,656cc34cbdd3062e,France,FR,fr-FR,2026-08-13T14:04:03+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",mobile,website
F-XB609OVETGY8,64fadefc0f986ea8,b2f8c0c544b3a49c,France,FR,fr-FR,2026-08-13T14:14:25+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,desktop,website
F-5NZXJ190TICY,71620b9a254d0990,187dd5c8f28b51ed,Germany,DE,de-DE,2026-08-13T13:52:02+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",tablet,website
F-ID2F5HSB3KRV,297067b910c2842f,7f2ba63333894aeb,Germany,DE,de-DE,2026-08-13T13:50:37+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",tablet,customer_service
F-WFHWBBEPLZAX,dc098e01c7f6e922,59520b1280e7b888,United Kingdom,GB,en-GB,2026-08-13T13:57:16+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I use the site a few times a week on my phone.",tablet,customer_service
F-PECB0K30M4T0,b18e754e70529a6b,8be98dfb4b6c00b0,United Kingdom,GB,en-GB,2026-08-13T14:02:40+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-2L8JM49WVNOL,cc1a5fe77ffd9406,42caa99a89596f0e,United Kingdom,GB,en-GB,2026-08-13T14:07:30+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,customer_service
F-NMM4XQB0SH3S,6485b73d0e7bd23d,6e39f46e265c91c1,Germany,DE,de-DE,2026-08-13T14:08:37+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",tablet,mobile_app
F-7LO3C1UYA9H6,0fece5f66b2207be,daeac1f9d7f72d80,United Kingdom,GB,en-GB,2026-08-13T13:59:15+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage.,desktop,mobile_app
F-OH29O353QJVR,4f97edbe11b6c920,b0ee9045b710383d,France,FR,fr-FR,2026-08-13T14:02:35+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,desktop,website
F-MV5R3DFWDXHZ,3bd7febbe0640c9b,36c1ef79ac608054,Germany,DE,de-DE,2026-08-13T13:53:07+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-63XUZ75PB4OI,9df1e668a09bd558,2c3cdd7c9e9c94af,United Kingdom,GB,en-GB,2026-08-13T14:11:46+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family.,desktop,website
F-K9F5Y3FWSWZC,6dbcbc2e47455a08,42e6cf863fa7c974,United Kingdom,GB,en-GB,2026-08-13T13:56:45+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",desktop,website
F-FPJFJOEQMNZR,1c93050b49a448f3,f070410409d1e2f3,France,FR,fr-FR,2026-08-13T14:14:23+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,mobile,mobile_app
F-F3YXEEYGMDSM,d44f3c2179e79951,04e2c2dd7a3c2da9,France,FR,fr-FR,2026-08-13T14:13:51+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. J'utilise surtout l'application mobile pour commander.,mobile,website
F-TXBLT1UEN022,b1d5f89f59f8fadd,b228daf640dc8437,France,FR,fr-FR,2026-08-13T14:10:35+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-QG05OI411ZIN,76a58b3026cd0513,2ac5c3b7bb0b0b60,Germany,DE,de-DE,2026-08-13T14:12:06+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-XG2DLSQIB833,0cad9ee9be3b3901,a8a55323e78f71c3,United Kingdom,GB,en-GB,2026-08-13T14:02:24+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",mobile,website
F-9TXYHIKI4F0P,2ef5e0017222a404,e38336b093430d15,France,FR,fr-FR,2026-08-13T14:05:56+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,mobile_app
F-HZBL5RPL3D4J,a09eda553014420c,0659c280bf837d86,United Kingdom,GB,en-GB,2026-08-13T14:00:48+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,website
F-VSGTBEQNCQ0E,b71311ab9795a9ee,a410f49c6484f16e,United Kingdom,GB,en-GB,2026-08-13T14:06:39+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. I would recommend the store to friends and family.,tablet,customer_service
F-KTZMO8VN4O8V,e453607d7149a1a3,a4d53ef2f67166d1,Germany,DE,de-DE,2026-08-13T13:54:38+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",desktop,website
F-BEXWEO025ON8,1f859ae0792a3a48,084be10eef3bfc0c,Germany,DE,de-DE,2026-08-13T13:49:15+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-WRYEA13SNQR5,4618e98accf55957,f35331d9a01b0761,Germany,DE,de-DE,2026-08-13T13:47:24+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,mobile_app
F-JNAVKEAZ7Z3T,a6cd2481c74f62f3,56fe42cde9ee7ad4,United Kingdom,GB,en-GB,2026-08-13T14:00:54+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,desktop,customer_service
F-4UNYZKVCT5IJ,8d102b13c64aa7f2,2e31b383db554909,United Kingdom,GB,en-GB,2026-08-13T14:06:06+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,website
F-V4ZW7RWEYLLY,347e83e63a84147f,9027d2e2a74bddc8,France,FR,fr-FR,2026-08-13T13:59:21+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,tablet,customer_service
F-QVPWJCQ5X1EF,074ab400748437de,818e4c0e66fc97b0,France,FR,fr-FR,2026-08-13T14:10:11+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport.,mobile,mobile_app
F-3MX6DP0V2N86,97ecbd43a7515ef9,808d72b9267be837,United Kingdom,GB,en-GB,2026-08-13T14:09:33+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. This is the second order I have placed this month.",tablet,customer_service
F-2ELKHZRVAVJM,051405f6f62e51d8,9f8c24cea7430931,Germany,DE,de-DE,2026-08-13T13:50:20+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-FDY23RZL96JP,ce756be20f6cf512,909c28490531c76d,United Kingdom,GB,en-GB,2026-08-13T14:03:26+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. The mobile app is my preferred way to order.,mobile,mobile_app
F-SN6T8H6VPPAJ,28cc96fbfce9f945,0b09e9264633d6fe,France,FR,fr-FR,2026-08-13T14:15:11+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,mobile_app
F-BD75MS02HBI5,09ce5737e7e7ae17,6dd7edee22bb9201,Germany,DE,de-DE,2026-08-13T13:47:03+00:00,page_load_speed,4,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,mobile_app
F-NFJC5BI3SM72,336f98c159041bc0,25cfc32c9ca76349,Germany,DE,de-DE,2026-08-13T14:03:29+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,customer_service
F-GYLE55O1K0B4,3ef38ed23cc2b625,0c7758dcb0e3c5ce,United Kingdom,GB,en-GB,2026-08-13T14:06:04+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,mobile,mobile_app
F-SZIZTF2VZ13J,f6c6801a11b4a041,1f18829e796f59ab,Germany,DE,de-DE,2026-08-13T14:15:36+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",tablet,mobile_app
F-Q7VMVVZE9QVC,3a88fffa9fcaac41,91b3e164b2443727,Germany,DE,de-DE,2026-08-13T14:08:18+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,customer_service
F-T06HWXSO086V,d43a766f608232e4,ed1f1abba4dce50d,France,FR,fr-FR,2026-08-13T14:01:32+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",desktop,website
F-LOKH1KUCLXJE,95bdca820db4ae33,e87f200a281ca6dd,France,FR,fr-FR,2026-08-13T14:12:59+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport.,desktop,customer_service
F-8VQMW828K8DE,8e3bd32fe70215b3,84f770f956b811e4,United Kingdom,GB,en-GB,2026-08-13T13:51:02+00:00,page_load_speed,5,"Lovely fast experience, the homepage loaded in under a second.",mobile,customer_service
F-LPZWS9VPHVFP,87c1788b98e922e0,598cef75e164df51,United Kingdom,GB,en-GB,2026-08-13T14:09:45+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I mainly shop during the weekend sales.",mobile,mobile_app
F-WS3UMSM86K94,1f7e9ccba90d2ae5,e526c7f96f095904,France,FR,fr-FR,2026-08-13T14:01:31+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-K7KCR79KSTJU,129209a67f3b3e9b,305d93b3c82bc6e5,France,FR,fr-FR,2026-08-13T14:16:54+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",desktop,customer_service
F-74WAFY1C2S2A,b6a42af0736e2d34,7c1a2ef7746b5e00,Germany,DE,de-DE,2026-08-13T14:04:08+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",mobile,customer_service
F-DP5OGR5P8QZJ,d207702851201a7f,798b84163f1d6d44,United Kingdom,GB,en-GB,2026-08-13T13:48:22+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",tablet,mobile_app
F-V8HZMSJFC8W6,1cc945d7fc1567c4,57e4b5f4eea4d566,France,FR,fr-FR,2026-08-13T14:14:46+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. J'utilise surtout l'application mobile pour commander.",tablet,website
F-SV70ODQ7KV63,35cb491e1e52b61f,0e831d6bf5388eff,United Kingdom,GB,en-GB,2026-08-13T14:11:17+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,website
F-6B648CZ698C0,7fb7247655999494,ccbb75f37c931def,France,FR,fr-FR,2026-08-13T13:56:42+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",mobile,website
F-9LODXXURUOZY,e53c35ffe67b3ae1,66e7c5dc5e6cc55a,France,FR,fr-FR,2026-08-13T13:53:49+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,mobile_app
F-XDL9LTFI6FIH,b769823d74419ee2,269b8572e2b15c6d,United Kingdom,GB,en-GB,2026-08-13T14:11:46+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. The mobile app is my preferred way to order.,desktop,customer_service
F-JOAS6D8VRZM5,88dce97db6995f88,757b324d78300200,France,FR,fr-FR,2026-08-13T13:47:03+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-I71BMCGMNXV3,ca1297f36ec32460,0932b2a26a34db8b,France,FR,fr-FR,2026-08-13T14:12:50+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,mobile_app
F-EU2SOKRBE8YE,ffbb0b2850ff8019,de3705b7a71ffeaa,France,FR,fr-FR,2026-08-13T14:00:38+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-2659XYZIVL5D,ecd3581ddcca157a,fcaef949847dc000,France,FR,fr-FR,2026-08-13T13:51:58+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,customer_service
F-IEMPGTXC8SRY,3fbc5b4f0004f8fa,2f5face5bd79fe3c,France,FR,fr-FR,2026-08-13T13:48:43+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois.,desktop,customer_service
F-63DJWYW3NJXA,18b3b3c3126a7a77,7858498412f8e28f,United Kingdom,GB,en-GB,2026-08-13T14:13:44+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,mobile,customer_service
F-1RGJL1EBHTQE,64dfe68d4315f3d8,f94213b77f23b477,France,FR,fr-FR,2026-08-13T13:57:56+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",mobile,website
F-6SG9PZLJDQLE,9bce6a8951ee6b02,cceffae7e139d519,Germany,DE,de-DE,2026-08-13T14:05:39+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",desktop,website
F-YKL17ZX6V3BK,0b981aa829c92a9f,b82144e65b80faa4,United Kingdom,GB,en-GB,2026-08-13T14:02:02+00:00,product_recommendations,5,"Loved the 'you might also like' section, it suggested perfect items.",mobile,customer_service
F-9ABKLKH9B1WL,b8399aa672b39a8c,c03fc1eaa9eaea47,France,FR,fr-FR,2026-08-13T13:47:00+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",tablet,website
F-IW1YJFLKXBX6,bc342d4601e4a7db,6bd50d836ec1ca5d,United Kingdom,GB,en-GB,2026-08-13T13:58:58+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",desktop,website
F-WDVOA24FB6MY,7921c0109afe47eb,a3f80bef11fb9d46,United Kingdom,GB,en-GB,2026-08-13T14:04:30+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,mobile_app
F-0XJW2VATUBR6,4802d1cbf6a2a80a,03b6824f1e64c4a3,France,FR,fr-FR,2026-08-13T14:03:04+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-IWI1IZOXRG5K,8127dc8e61996aac,a5b03b0ac96e6b3c,France,FR,fr-FR,2026-08-13T14:08:11+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas.",tablet,website
F-XV1U7WIY6RJP,5d5aaf73272242a8,6a3c09d90a44105b,Germany,DE,de-DE,2026-08-13T14:10:26+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-2066J3JJPJJ3,cab473a24dad60be,d6f80347366dc359,France,FR,fr-FR,2026-08-13T13:54:34+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",tablet,customer_service
F-WDXXBR7HFH6D,faa2f755589d0207,f39f956c9d038b37,United Kingdom,GB,en-GB,2026-08-13T13:52:52+00:00,search_relevance,4,The search function understands what I type and returns great matches.,desktop,customer_service
F-P35DBULT61P6,6512bd1bd1c26a91,bf8f68d2117dca35,United Kingdom,GB,en-GB,2026-08-13T13:50:31+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. The mobile app is my preferred way to order.",mobile,mobile_app
F-BCIJTPG9P343,8679a886552f4c5a,471fe49dd78e6642,Germany,DE,de-DE,2026-08-13T14:07:45+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-U0TDQCYF3XIA,e6a89710bee20d81,fe011e0c867e1ae5,United Kingdom,GB,en-GB,2026-08-13T13:56:50+00:00,search_relevance,2,The search engine seems to ignore my keywords entirely. I mainly shop during the weekend sales.,mobile,mobile_app
F-L1RAEV3Y1J7F,e91bb5f005b7e7f5,2687d9a06febbb42,France,FR,fr-FR,2026-08-13T13:54:25+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,tablet,mobile_app
F-PMSITXQWIPBD,60f5e663f4649dd6,50b270e390720bc5,Germany,DE,de-DE,2026-08-13T14:03:14+00:00,search_relevance,1,Die Suche lieferte überwiegend irrelevante Produkte.,mobile,website
F-9W11D6RNKMZS,d356ef17fc0dd184,8521904d0ecfc589,Germany,DE,de-DE,2026-08-13T13:54:14+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",tablet,website
F-MGZ7DUV7P20A,9cb687b048955473,6b5e058ad516bf24,United Kingdom,GB,en-GB,2026-08-13T13:57:51+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,customer_service
F-3O9VANYEHQBM,4f3c4d0fdfad11b7,48667844ebc87430,Germany,DE,de-DE,2026-08-13T14:08:30+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle am liebsten über die Mobile-App.,tablet,customer_service
F-VB39B9S854PM,9a669416470b73f3,60f50570f525c43f,France,FR,fr-FR,2026-08-13T13:54:36+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. Je recommande volontiers cette boutique à mes proches.,tablet,customer_service
F-682JWF844QEM,6cfc6f63c5ab99ec,c8585cea04eb8e49,Germany,DE,de-DE,2026-08-13T14:05:13+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-SHDPMJOKYQIF,d2d7277a5c90e2af,5863d202fff0a1f9,Germany,DE,de-DE,2026-08-13T14:00:19+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-VF3RZ6FVGJVM,a6c619440bc18073,20c0ee0617c77bb5,United Kingdom,GB,en-GB,2026-08-13T13:51:02+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,customer_service
F-KNKD1HQ37XF6,1a9883fed3c300ec,6bb2da1715c76799,United Kingdom,GB,en-GB,2026-08-13T13:56:35+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,customer_service
F-VS2TAS0VW219,52b9a213def40a54,96cbb5188370c0c6,United Kingdom,GB,en-GB,2026-08-13T13:56:33+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for. This is the second order I have placed this month.",tablet,website
F-MREBLW30UGK0,150dfc20a09451b8,21f14f5851c040ef,United Kingdom,GB,en-GB,2026-08-13T14:06:29+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I use the site a few times a week on my phone.,desktop,mobile_app
F-54KCIED3BXOR,e38e460cbacb7195,8cb51dfd3c14e32e,France,FR,fr-FR,2026-08-13T14:12:20+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. Je fais mes achats surtout pendant les ventes du week-end.,mobile,customer_service
F-LEF843IKKZ4H,1b97664188673024,70c28a7d742ce5b4,Germany,DE,de-DE,2026-08-13T14:03:33+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,mobile_app
F-6JU057G9S4Q7,723283dff900cb66,10579f27b10aff7e,Germany,DE,de-DE,2026-08-13T14:13:03+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-C13VTIWM2UFK,177e990bf658a9b0,70343bceda57a3b5,France,FR,fr-FR,2026-08-13T13:49:00+00:00,page_load_speed,1,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",desktop,mobile_app
F-0MSVUCPLL51F,0da3c3654fb01347,79a19bec9e47c208,United Kingdom,GB,en-GB,2026-08-13T13:47:26+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain.,desktop,website
F-D7MQP7YYB9MJ,98558f468fbaac6c,8a4f8ab3ca98c935,United Kingdom,GB,en-GB,2026-08-13T14:31:53+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,website
F-8LUFJHR52VY4,50dfce887724d404,83b449f995b46077,France,FR,fr-FR,2026-08-13T14:35:50+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-RC3KACTRYGN3,1e4e66984e2d2081,395b237d95df87c4,France,FR,fr-FR,2026-08-13T14:22:05+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,mobile,website
F-20UKO2UPVW5K,601ac8717a91803f,0ef670c262467637,France,FR,fr-FR,2026-08-13T14:27:00+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,website
F-MYSM06SXR8B5,35b759b0ca518f43,3c6249cd4d2c3530,United Kingdom,GB,en-GB,2026-08-13T14:28:59+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,customer_service
F-7Y56FW26295B,e031b885b264726a,6222f85c9a931838,Germany,DE,de-DE,2026-08-13T14:33:22+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-OHB2VPW2K4GR,f646f4a57373d12a,75700af97f0b79ea,Germany,DE,de-DE,2026-08-13T14:19:00+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,mobile,mobile_app
F-9IFI2ADZGPGQ,35ea539c6fb32f5e,d6a9bf4a831c7106,France,FR,fr-FR,2026-08-13T14:42:11+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",desktop,website
F-TUULXNBFITVO,d5e8bd6e7cc89f55,341bd3a011ac6f5b,Germany,DE,de-DE,2026-08-13T14:33:30+00:00,delivery_experience,5,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-AARQQPW621FC,2de235bba8c8378f,4483f8f0795d40c9,United Kingdom,GB,en-GB,2026-08-13T14:28:43+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,website
F-MT8ZA0897Z2Z,9b1cd448eb45d7f1,5814d32c8276688d,United Kingdom,GB,en-GB,2026-08-13T14:28:22+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",mobile,website
F-GM6J3JQKB9JE,c90cd2bc57dfb6e2,4d2e2b2aed735617,United Kingdom,GB,en-GB,2026-08-13T14:18:11+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,website
F-P8AY65YEEKY0,5b21dfefc7021d98,87aeffd9072d4d9c,Germany,DE,de-DE,2026-08-13T14:37:57+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,mobile_app
F-WDPJQOILCKUP,52e37c09960b3492,1a67aff1145959dd,United Kingdom,GB,en-GB,2026-08-13T14:32:30+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. The mobile app is my preferred way to order.,desktop,website
F-WHY03FD0Q9FW,f8d52e6600575769,6701412e1251aa83,France,FR,fr-FR,2026-08-13T14:25:19+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,website
F-8YAJ7LK5OQON,9b0ff5e1b2567c64,34b91f5b9c326809,France,FR,fr-FR,2026-08-13T14:45:44+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",desktop,website
F-DIU2BBD23B2B,2804e77d70952f4f,d745b1fd7fa7555c,France,FR,fr-FR,2026-08-13T14:30:00+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif. Je fais mes achats surtout pendant les ventes du week-end.",desktop,mobile_app
F-VXMRU4DS6ZVV,ca431391ff148029,2e61937317cd93d6,Germany,DE,de-DE,2026-08-13T14:33:43+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,mobile_app
F-X9L0IJ7BEQWS,d556e3b5cd63c141,ec35530d1d49c18e,United Kingdom,GB,en-GB,2026-08-13T14:36:19+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",tablet,mobile_app
F-WCR2HRO3M0MB,06605f4fa3c72732,2be25199fb96e80b,France,FR,fr-FR,2026-08-13T14:34:47+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",tablet,mobile_app
F-GL1AZ6EJA7W8,2c9306c23bc0b7a8,057bbd113dda79b4,Germany,DE,de-DE,2026-08-13T14:45:24+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer.,mobile,mobile_app
F-X2NQE1HA7M36,b1c1bc61a650f143,e14e022b10a68e15,France,FR,fr-FR,2026-08-13T14:39:50+00:00,page_load_speed,2,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",desktop,customer_service
F-50915APC7VY5,fb14d56eabea3b7d,aedcc605b32e93cd,United Kingdom,GB,en-GB,2026-08-13T14:39:25+00:00,product_recommendations,2,Suggested products were completely unrelated to what I bought.,mobile,website
F-BV24I3M7UD3E,1f31fd538aa6c5f7,68e9b3c22ebdb956,Germany,DE,de-DE,2026-08-13T14:18:48+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-VGFDFKZ5JV04,df634ab6f6ee440d,95d8b2d9e4b7de25,Germany,DE,de-DE,2026-08-13T14:29:36+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",tablet,website
F-WBEQXW5QNN5H,b046bd657b349cbd,285db70ad288b6e3,Germany,DE,de-DE,2026-08-13T14:31:21+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,mobile_app
F-9HQ35D0V3SI8,79fd3bbcae9119c8,421c3e6abd6b0a2c,United Kingdom,GB,en-GB,2026-08-13T14:34:30+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,mobile_app
F-R0JWJTMCQQ7F,bf9bf2811f6100ed,14dfb909d8c42cf8,Germany,DE,de-DE,2026-08-13T14:46:24+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,customer_service
F-S4A8Q8ZE4FZC,6ddb32bd7cbd9fbc,2913c2415e2dd231,France,FR,fr-FR,2026-08-13T14:46:06+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",tablet,customer_service
F-VD2NY9S0UMMG,d754269012f57fd2,9c5bc601232778e0,United Kingdom,GB,en-GB,2026-08-13T14:31:27+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-N6SADPXM1166,46183e154c081f63,fb70692c8efe6078,France,FR,fr-FR,2026-08-13T14:17:05+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je commande sur le site plusieurs fois par semaine.,desktop,customer_service
F-6LMM7TA4UJEJ,c6285a1c86bb0a7e,3ea05c8f3cc9da30,United Kingdom,GB,en-GB,2026-08-13T14:43:29+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. I mainly shop during the weekend sales.",mobile,customer_service
F-E5TY20O3GLY6,3bc4db20c20baf42,bb804737c162c3f0,Germany,DE,de-DE,2026-08-13T14:38:01+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,website
F-C8MG3JGPQ9QE,9b9861c0ea55accf,0535e44bf9745f68,Germany,DE,de-DE,2026-08-13T14:40:31+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",mobile,mobile_app
F-5E0S8ERUG8UO,ca6e5118a5b13df4,a831c1b054f4c931,United Kingdom,GB,en-GB,2026-08-13T14:36:08+00:00,search_relevance,4,The search function understands what I type and returns great matches. I would recommend the store to friends and family.,desktop,website
F-JXSJ9KBIAVFS,2718a2988eff0335,c2985f843d2b259d,Germany,DE,de-DE,2026-08-13T14:33:21+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,customer_service
F-IL42PBWFNA4I,473885d94ba972ff,fa0e2f941307bc79,Germany,DE,de-DE,2026-08-13T14:20:49+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,mobile_app
F-OHFJR2DOTCSH,9eb98d63f4448ec1,b4bf85e96a411931,France,FR,fr-FR,2026-08-13T14:27:11+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,website
F-EIFR1TL00GW9,6ba3fee678929422,bc1b9e8dee038be4,United Kingdom,GB,en-GB,2026-08-13T14:45:31+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",mobile,mobile_app
F-1CTOOAT01QJH,c2bf3944097fc587,ff40e59ceab2a150,United Kingdom,GB,en-GB,2026-08-13T14:45:38+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant. This is the second order I have placed this month.,mobile,website
F-ER19RJLAI4WL,1c75eba0354ae7fa,444fb7ba560b6c7e,Germany,DE,de-DE,2026-08-13T14:30:00+00:00,checkout_flow,1,"Der Bestellprozess ist zu lang, ich hätte fast abgebrochen.",desktop,mobile_app
F-GONX5Q25076G,f36a65c795dc41c4,75011eaeca5f74b6,United Kingdom,GB,en-GB,2026-08-13T14:30:20+00:00,product_recommendations,2,The recommendations are always the same items I already viewed.,desktop,website
F-D2E6GLO8D636,e36800e9937ae1d5,fe6183a0d56ca4d4,France,FR,fr-FR,2026-08-13T14:37:01+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,website
F-5C2UAL6GIWTG,af5fd7faf09c7820,8e9797735ea61107,Germany,DE,de-DE,2026-08-13T14:27:56+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,mobile_app
F-2F1ZC9LKTTC4,8c5129ea43720032,dacf30e515b25fb9,United Kingdom,GB,en-GB,2026-08-13T14:36:04+00:00,delivery_experience,2,My order was delayed by a week with no explanation at all.,mobile,mobile_app
F-YP4R0QKNXEN8,fc54e5c4d5be5f12,f5265976951f2bfb,Germany,DE,de-DE,2026-08-13T14:17:56+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",desktop,mobile_app
F-61J63ODZYMFL,7d1e899c3536e5d2,c79e30af6fa13582,United Kingdom,GB,en-GB,2026-08-13T14:18:46+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,customer_service
F-1KR5HMQ4Q6DM,2118c11fc305b35b,52c1a8319d7cc329,Germany,DE,de-DE,2026-08-13T14:21:13+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,website
F-8AWWBOADRPLB,c67c1f86a152f104,d86ba4f61b251c1b,France,FR,fr-FR,2026-08-13T14:20:45+00:00,checkout_flow,2,"Le processus de commande est trop long, j'ai failli abandonner.",desktop,customer_service
F-A3A1PK4GKFER,82b945a65e44fb29,d77683b48a532c1d,Germany,DE,de-DE,2026-08-13T14:41:02+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-1U63DCGOLW00,de96a9bf7a3a66a6,dae6d0ee536a57e3,Germany,DE,de-DE,2026-08-13T14:22:50+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",tablet,mobile_app
F-U9XL4423VQTQ,e3a957b74896c2c6,c5f314e09fd2f1b9,Germany,DE,de-DE,2026-08-13T14:37:36+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,desktop,customer_service
F-I7R1Z6GOHXH1,bcea1d61577ecf12,ec0a0fcb7355d7c1,United Kingdom,GB,en-GB,2026-08-13T14:23:44+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",mobile,website
F-9YDWFJDTJPP0,5059d78da48a89a6,9b4ebec3a53ac8ee,United Kingdom,GB,en-GB,2026-08-13T14:26:41+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",tablet,customer_service
F-AA0ICYYI6JQL,ed4dedb0563ef326,677e8f43c8e2ba65,France,FR,fr-FR,2026-08-13T14:36:45+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-3V7OISMTQV7B,61bf03116d56bac7,afce1d7218798170,France,FR,fr-FR,2026-08-13T14:42:50+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,mobile_app
F-W2MUQBDPHCG7,6aeb9b8a89df5cfd,05ee6f2fd198e769,Germany,DE,de-DE,2026-08-13T14:26:31+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,tablet,mobile_app
F-XXRXB4LCGIPD,9878dc843c4d0384,e0ba42de64fcb160,Germany,DE,de-DE,2026-08-13T14:23:18+00:00,page_load_speed,4,Die Website ist schnell und angenehm zu nutzen. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-P0RAVNZ8O0GV,033cd54de74ad768,a2818c82a7ce51a8,France,FR,fr-FR,2026-08-13T14:32:25+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,website
F-TRRZHGNL4BKJ,d172533553f62595,a6b004782a7ac109,France,FR,fr-FR,2026-08-13T14:24:49+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-UHK8UC7HD2L2,925966bee770d7aa,184ab6f0e29fa1ce,France,FR,fr-FR,2026-08-13T14:28:45+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,customer_service
F-8GXO1XZRIJR6,57a43186c917a84a,f73b00a6484efc2b,Germany,DE,de-DE,2026-08-13T14:31:02+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht.",mobile,mobile_app
F-CHZMLBCJ8FTK,d1e20fcd31efee43,5f57a1a25031e435,United Kingdom,GB,en-GB,2026-08-13T14:24:48+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,desktop,website
F-4G9GK75ONURA,7911e47afdb29d6e,fe65207553a5322b,Germany,DE,de-DE,2026-08-13T14:41:44+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",mobile,mobile_app
F-XJK1CPW3SINS,6c55c7a79fe78ec6,c75d4badc2dd2cdd,United Kingdom,GB,en-GB,2026-08-13T14:38:51+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,mobile_app
F-BQ2282LQ5733,0685a7d00bddab95,45d7db1d1a34b8bd,United Kingdom,GB,en-GB,2026-08-13T14:31:45+00:00,after_sales_support,2,I waited on hold for 40 minutes and then got cut off. The mobile app is my preferred way to order.,tablet,mobile_app
F-7JMPKC5HC404,142b17ab12f5c561,fee4d56a2d87d62d,Germany,DE,de-DE,2026-08-13T14:27:31+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-L4NWO0YBZ2GJ,3638b795d9825193,37765a20a3bc18a8,France,FR,fr-FR,2026-08-13T14:22:52+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-8U7FRNROWGV5,84733ae1d0b17d1f,869019538390c1b1,France,FR,fr-FR,2026-08-13T14:35:41+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,mobile_app
F-RQJ9DNFWU7YJ,88e4887eb6500a79,ab3183a05a4f8e56,France,FR,fr-FR,2026-08-13T14:45:18+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",tablet,website
F-D47XBJN5KW0G,1caf77deedb75c1b,c6cebed98cddbb36,Germany,DE,de-DE,2026-08-13T14:31:35+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-MVGS2VAUT2OY,4d5428ce6dc0d213,6187316323451266,Germany,DE,de-DE,2026-08-13T14:29:27+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,website
F-F5NPUZ40WK2I,86d74a895f5d4679,e5522dbb88bd2bd6,United Kingdom,GB,en-GB,2026-08-13T14:46:08+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,customer_service
F-TM16MT58HG4M,e7ede8676e194bb3,c46a0b5d6b8d2866,United Kingdom,GB,en-GB,2026-08-13T14:23:55+00:00,checkout_flow,3,Checkout was straightforward but the page reloaded a few times.,desktop,customer_service
F-VAWR9UBGICO2,f3bf072404ab9c03,1eba9257fd3e502e,United Kingdom,GB,en-GB,2026-08-13T14:28:52+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service. The mobile app is my preferred way to order.",desktop,website
F-S9HCFCKM9PX3,7074a0872b4d29f8,99f4f26953a6f4bc,United Kingdom,GB,en-GB,2026-08-13T14:39:50+00:00,page_load_speed,1,"Product pages are painfully slow on mobile data, very frustrating. I use the site a few times a week on my phone.",desktop,mobile_app
F-XK1CW23GC7U0,6c32604882bafc46,e2c636f0988f3af4,Germany,DE,de-DE,2026-08-13T14:17:33+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",tablet,website
F-WO5EZ8H2S3IO,222593e714e62f29,a48aa00bb7c78feb,France,FR,fr-FR,2026-08-13T14:27:25+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-60RAACPRZV5R,5d0907990864a9b7,8a7fbee54fec5829,United Kingdom,GB,en-GB,2026-08-13T14:26:00+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,tablet,customer_service
F-PNK7APFKPDU8,6a3830f98fe6666a,3c20285c847e06ec,United Kingdom,GB,en-GB,2026-08-13T14:39:45+00:00,page_load_speed,2,"Product pages are painfully slow on mobile data, very frustrating. I mainly shop during the weekend sales.",mobile,mobile_app
F-HDFP0DAWFDK1,1965b684fa3479bb,1a57504ef259b99c,United Kingdom,GB,en-GB,2026-08-13T14:40:48+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items. I would recommend the store to friends and family.",desktop,website
F-RHG16T6C4IZX,9881aca4c88e5c28,57111a80bec3ba49,Germany,DE,de-DE,2026-08-13T14:22:57+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-HWQKQLD1KDVM,d8b77834d322446b,e3aa15ba6f9d9afc,France,FR,fr-FR,2026-08-13T14:46:24+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",mobile,website
F-87K7R4BLX80A,336fd408a093b802,9694ea6c6d6dd600,France,FR,fr-FR,2026-08-13T14:40:59+00:00,delivery_experience,2,"Mauvaise expérience, le livreur n'a même pas sonné.",tablet,mobile_app
F-T5VM398ZWDB6,8854b80c7f7d70e9,baa1eb21f5796f81,France,FR,fr-FR,2026-08-13T14:23:53+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,customer_service
F-XCEKUCPSGT57,5c829595f2799f4f,5287dc2ed5bee7d2,United Kingdom,GB,en-GB,2026-08-13T14:42:35+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,customer_service
F-5F6Q7VOP1R9C,ae47fd0170cb95fd,4e272fb9834f3750,United Kingdom,GB,en-GB,2026-08-13T14:36:05+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful. This is the second order I have placed this month.,desktop,customer_service
F-LM4Z1E3FSG5E,e227602f144156ad,ef3af5099f657dab,France,FR,fr-FR,2026-08-13T14:32:36+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-8UXOEN7MC56E,288e5442bc013131,c915aa4f42b797fc,France,FR,fr-FR,2026-08-13T14:46:37+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",desktop,website
F-QDH9PKL2X6EF,816f62c22120c4b7,dc39e6b52d9d0e86,United Kingdom,GB,en-GB,2026-08-13T14:34:42+00:00,search_relevance,5,"Great search relevance, the filters helped me narrow down quickly. I would recommend the store to friends and family.",desktop,mobile_app
F-04IXBXUX76E7,d30bec6159a5f421,e00213244a2480c9,United Kingdom,GB,en-GB,2026-08-13T14:23:42+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,mobile,website
F-DAUZGMCJAMYT,e019ebcb267e9350,1f07c5d8fe9d7016,United Kingdom,GB,en-GB,2026-08-13T14:26:45+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,customer_service
F-75P2RS3B39IL,71a7688d0a1983a6,3cf0ea6c4705e356,United Kingdom,GB,en-GB,2026-08-13T14:41:08+00:00,delivery_experience,4,Delivery arrived earlier than promised and was well packaged. I mainly shop during the weekend sales.,mobile,customer_service
F-FVFE4R1Y1JCL,fcaedac3e3358934,f80fec77f03c121e,France,FR,fr-FR,2026-08-13T14:21:01+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,website
F-1YHRL1CUC6F5,c8fc81591266b072,67dad55e1aeb5a9d,United Kingdom,GB,en-GB,2026-08-13T14:20:21+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,tablet,website
F-CXFJEYX7L9GV,a278b8b53e37ccfc,3386898aa69513b6,France,FR,fr-FR,2026-08-13T14:19:00+00:00,page_load_speed,1,"La page de paiement a mis une éternité à charger, j'ai failli abandonner.",desktop,mobile_app
F-32WN97WD7M5L,0e266fb292c2403b,c4a524153b871e08,United Kingdom,GB,en-GB,2026-08-13T14:24:01+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,website
F-S2PXMT38W6Z9,be8bf0442b70ea8c,42a5d56938da3959,United Kingdom,GB,en-GB,2026-08-13T14:25:48+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I would recommend the store to friends and family.,tablet,customer_service
F-31TVEOTDGL25,8b21b41c079b3a85,709691be8a78f650,Germany,DE,de-DE,2026-08-13T14:38:00+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,website
F-R0R0D4H5AA2B,1bd38959fea39702,ff554ebf47649551,United Kingdom,GB,en-GB,2026-08-13T14:39:33+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. This is the second order I have placed this month.",tablet,customer_service
F-T7T30YC3SCCX,81139afe9efa9bc9,2d519c6bd919d893,France,FR,fr-FR,2026-08-13T14:46:25+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,customer_service
F-X9IP0CC1JET1,4fcf87aee8ef4091,3491f5e6c9e75660,Germany,DE,de-DE,2026-08-13T14:17:27+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,customer_service
F-WP9GSHAVSZ6C,96ffc8695ddba0c0,1bc17a6862ec2614,United Kingdom,GB,en-GB,2026-08-13T14:28:48+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. I use the site a few times a week on my phone.",desktop,website
F-4I609TZ40Z9Q,466bb52a08fc4104,c5edb0fc572e0d89,France,FR,fr-FR,2026-08-13T14:33:03+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,website
F-9252GSN0JHO0,d6f8d74f69e1b48d,dc88810a41f6718a,France,FR,fr-FR,2026-08-13T14:29:21+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,tablet,customer_service
F-O9NXCU5J2VCK,12081b4d0b4c0bce,653cd996aaf2cf83,France,FR,fr-FR,2026-08-13T14:26:32+00:00,delivery_experience,4,Livraison rapide et livreur très aimable. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-IDYS5LI0EFRI,fc0e7ea31937e9f4,8eda6a381e657fc3,United Kingdom,GB,en-GB,2026-08-13T14:28:50+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-XUDO68TFRHB4,c4f74504afd6e1ed,e8c9681230126057,United Kingdom,GB,en-GB,2026-08-13T14:32:24+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",mobile,website
F-HV5N3YFSBIAI,cbde9d8dd8007934,3f9e979bcf852b6e,Germany,DE,de-DE,2026-08-13T14:45:00+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,website
F-C732LDTUX5KC,4f25f3726bd28496,e9384920fd09a794,United Kingdom,GB,en-GB,2026-08-13T14:36:36+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,mobile,website
F-AL56VUUSSO1X,b78f8d4157a05506,e934805dd67c9008,France,FR,fr-FR,2026-08-13T14:20:14+00:00,product_recommendations,2,Les produits suggérés n'avaient rien à voir avec mon achat.,tablet,customer_service
F-N70TNC09F4KU,5afd10de580df946,2153769bdde77326,United Kingdom,GB,en-GB,2026-08-13T14:28:06+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special. I would recommend the store to friends and family.",mobile,website
F-ZE3TR1STNHPO,c7bf100a1adc7157,1ce2b4c82bbb2c3d,France,FR,fr-FR,2026-08-13T14:22:51+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",mobile,website
F-Q1MXVY9WC5EW,dadb4edfabf53d7d,d904eb69ea526338,France,FR,fr-FR,2026-08-13T14:24:04+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,customer_service
F-0WOLX5QK23PY,0124de5828a1a0a9,d6b42078ad89a973,Germany,DE,de-DE,2026-08-13T14:37:25+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Das ist meine zweite Bestellung in diesem Monat.,tablet,mobile_app
F-7FXTCZCXIJ52,85c8a8b00db4736a,eccd105f49135ba2,Germany,DE,de-DE,2026-08-13T14:18:04+00:00,product_recommendations,1,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",mobile,customer_service
F-6WUQ8J748F8P,8e436b1e87bdb22a,f1adc9e9a6698d5a,United Kingdom,GB,en-GB,2026-08-13T14:17:36+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,tablet,mobile_app
F-HR6CBFRP2CIR,9cc4b2d175be60d4,d83c972564e69fef,France,FR,fr-FR,2026-08-13T14:24:40+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",tablet,mobile_app
F-XNQT4WSI4S8O,ab72055c4b9c912c,a81037eb094697bf,Germany,DE,de-DE,2026-08-13T14:19:17+00:00,search_relevance,2,Ich suchte eine bestimmte Marke und bekam völlig andere Artikel.,tablet,mobile_app
F-USKC8A5ZBSL7,07c2e2337fee9539,fd8bcaf7650993e2,France,FR,fr-FR,2026-08-13T14:33:59+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-WX3XGMQODNN6,57c8e032a0f9b86c,94b95ebd7bfcc7e3,Germany,DE,de-DE,2026-08-13T14:24:17+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,mobile_app
F-9ZP75YKLHRTX,2956e83bbecfa244,44e5736fe487b1f9,United Kingdom,GB,en-GB,2026-08-13T14:38:19+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund. I mainly shop during the weekend sales.,mobile,website
F-2S3PYAENIOA6,486b843a875795aa,88c3221d3c2f8504,United Kingdom,GB,en-GB,2026-08-13T14:18:26+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",tablet,customer_service
F-N1BX6FWJ3B98,3ab52cb16176700d,7efd20a1b20de54c,Germany,DE,de-DE,2026-08-13T14:25:05+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht.",tablet,website
F-6RVN6G4D8J9M,9f1bb8e075ac3c86,b2014e515820cde8,France,FR,fr-FR,2026-08-13T14:18:12+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-L7F7WS8IFJD4,973349bb46d685cb,a1006b366ceaa08b,Germany,DE,de-DE,2026-08-13T14:35:13+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch. Das ist meine zweite Bestellung in diesem Monat.",mobile,customer_service
F-WTHMQBIX0064,bfb6bb6f00901ed0,5e15e6162293ca3c,United Kingdom,GB,en-GB,2026-08-13T14:18:51+00:00,checkout_flow,1,"Checkout kept failing at the payment step, very frustrating.",tablet,customer_service
F-OKWA09PXYEWL,439f050471a32347,016fb3b563e6afad,France,FR,fr-FR,2026-08-13T14:26:45+00:00,page_load_speed,3,La vitesse est acceptable même si les images sont parfois lourdes. C'est ma deuxième commande ce mois-ci.,tablet,website
F-Z28E99OBW7OQ,ab32fed922d2d009,9b70e6ca7e32b340,France,FR,fr-FR,2026-08-13T14:18:37+00:00,checkout_flow,1,"Erreurs de paiement sans message clair, mauvaise expérience.",desktop,mobile_app
F-5G7N7FTLN788,8b3be07a737bb051,4c001f9ba9fce428,United Kingdom,GB,en-GB,2026-08-13T14:41:51+00:00,product_recommendations,4,The recommendations on the homepage were genuinely useful. The mobile app is my preferred way to order.,desktop,website
F-8CG95BWYQVBQ,00bdd867d8a183a0,7082cf682e713013,France,FR,fr-FR,2026-08-13T14:40:17+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",tablet,customer_service
F-SYDTPMSBDJYN,dbdbc16761a2d8ca,f882531b0160f86c,Germany,DE,de-DE,2026-08-13T14:18:25+00:00,after_sales_support,5,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-MPPMJYS93WMI,14619ee72828e65c,99aa50a187c5648b,United Kingdom,GB,en-GB,2026-08-13T14:45:35+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",desktop,website
F-NHR6P1OTIOWV,a361011dda07ba8c,f99767bd6cc358f2,Germany,DE,de-DE,2026-08-13T14:30:57+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",desktop,mobile_app
F-QGS42PVOOOL9,133e87620cbe4514,d7d3671c9831c6bf,France,FR,fr-FR,2026-08-13T14:46:24+00:00,search_relevance,2,Le moteur de recherche semble ignorer complètement mes mots-clés.,desktop,mobile_app
F-0T7YEUCC0IB4,05c4226e28da7814,20d121f9427456f8,United Kingdom,GB,en-GB,2026-08-13T14:45:01+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,customer_service
F-GEXVC0HX7WWS,e07fd8f85f913fa6,166b863af8a6a973,France,FR,fr-FR,2026-08-13T14:27:43+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif. Je fais mes achats surtout pendant les ventes du week-end.",tablet,mobile_app
F-KOWB05CCK546,5336eed3960325bc,8ed8494a215668c0,Germany,DE,de-DE,2026-08-13T14:41:30+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-N5JI84IS0FTY,c763dce7a1131d51,d50dffb64b920646,Germany,DE,de-DE,2026-08-13T14:42:20+00:00,search_relevance,4,Die Suche versteht meine Eingaben und liefert tolle Treffer. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,customer_service
F-061Z9MLQ4N7C,8072c7a2b8336319,4dfead2b75f1ddd8,United Kingdom,GB,en-GB,2026-08-13T14:44:45+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,mobile,website
F-W7W9CRGWVL2G,b0c8756065a9d07d,c2ca4b412785f265,France,FR,fr-FR,2026-08-13T14:37:22+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-3OC25AL16UU3,68068dc0ba274530,c58fb7021246bfda,Germany,DE,de-DE,2026-08-13T14:38:30+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,desktop,customer_service
F-XQDB2UTA613V,d12bd67264964b06,dda707208d158b80,France,FR,fr-FR,2026-08-13T14:39:05+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. J'utilise surtout l'application mobile pour commander.,desktop,customer_service
F-B3AW5Q1C48TW,bf3dfe340223ae24,8eb5333c37fdd3dd,Germany,DE,de-DE,2026-08-13T14:36:56+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,mobile_app
F-DECNYE476TSK,b748fc8a3b4d4607,159db8c3e2d1fd1b,Germany,DE,de-DE,2026-08-13T14:38:39+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,website
F-6UXWVVSABM6O,caf3dce2e6ad7471,2c77a73482c626c7,United Kingdom,GB,en-GB,2026-08-13T14:46:47+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",tablet,mobile_app
F-OKXO9HGLOMZG,c6abe06782f87c06,a508cb860bf53e8e,France,FR,fr-FR,2026-08-13T14:37:43+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",tablet,customer_service
F-7HPF5EDSVJWT,e1519a3da354ec94,58351756611ac67e,United Kingdom,GB,en-GB,2026-08-13T14:22:23+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside. I would recommend the store to friends and family.",tablet,mobile_app
F-WDEHHHGKWABR,f872a0e8562904ad,0d20650fa0ea1ec6,United Kingdom,GB,en-GB,2026-08-13T14:30:01+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds. I would recommend the store to friends and family.,mobile,customer_service
F-0IOR5KLA2OBI,5001f16cc8e81b71,664b5734ccfdca41,Germany,DE,de-DE,2026-08-13T14:37:35+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,customer_service
F-ZKCZBO0VSCHI,d348f0795daa8082,6658835479030711,Germany,DE,de-DE,2026-08-13T14:21:37+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote.",tablet,mobile_app
F-Q2VRM299RZYF,64e3e4814e7de20b,4a0283515109e53e,France,FR,fr-FR,2026-08-13T14:19:36+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,mobile,mobile_app
F-AN8A74VP6GSD,89e3ac65628f508a,8de0b086c48d7988,United Kingdom,GB,en-GB,2026-08-13T14:35:00+00:00,search_relevance,1,The search engine seems to ignore my keywords entirely.,desktop,customer_service
F-OLWXQL6RTB22,fb4bdf7533f0a7ee,f2dce070b4c93a3d,France,FR,fr-FR,2026-08-13T14:18:21+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,website
F-3WGRCVDBU5CQ,41525d36c830e8c6,1e4ae09926065056,Germany,DE,de-DE,2026-08-13T14:25:32+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,website
F-V8NL4WS2LWTY,0041c370e472e852,0cdabc9aebbd5a9c,France,FR,fr-FR,2026-08-13T14:36:22+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,mobile,website
F-JDZO4T99NMFY,2949ba542bfca98a,683e4fff66a70066,France,FR,fr-FR,2026-08-13T14:21:19+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je commande sur le site plusieurs fois par semaine.",desktop,customer_service
F-HH3DE96NEZR7,8ba61a570e92de69,a2a80ff0a87ba25d,United Kingdom,GB,en-GB,2026-08-13T14:34:49+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,website
F-CP5BBO66NO2U,0d30be1d772d2458,340be36cb72de300,Germany,DE,de-DE,2026-08-13T14:24:00+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-AAQ4Z3X9A9K0,eaebe71866ab5cca,0d2dfce620413e40,Germany,DE,de-DE,2026-08-13T14:24:41+00:00,after_sales_support,2,Meine Beschwerde wurde wochenlang ignoriert. Ich würde den Shop an Freunde und Familie weiterempfehlen.,desktop,mobile_app
F-MXONJVQ3IZP9,61beabbb6ffb6211,dfd1c1b7cc65a6bd,France,FR,fr-FR,2026-08-13T14:28:36+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-I2RL98P8T4B9,25581a259e37c150,c22426836fedf6d0,United Kingdom,GB,en-GB,2026-08-13T14:44:51+00:00,product_recommendations,1,"Recommendations feel generic and irrelevant, I ignored them all. I use the site a few times a week on my phone.",tablet,mobile_app
F-MLMN9RUI369U,cc82274b5e85e59b,5d92c374e365bbb8,United Kingdom,GB,en-GB,2026-08-13T14:43:45+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,customer_service
F-1FY9QI7LSDZI,49ba47aba174c876,36240252d102d801,France,FR,fr-FR,2026-08-13T14:28:08+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant.",desktop,website
F-R1Z4IEYFBQG6,7460e81cb2dab385,ea46a95a62c8273b,United Kingdom,GB,en-GB,2026-08-13T14:18:48+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. I would recommend the store to friends and family.,tablet,mobile_app
F-DGT5OSDRM03P,6a702dd9652db51a,d63901667105a049,France,FR,fr-FR,2026-08-13T14:37:59+00:00,search_relevance,1,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,customer_service
F-X4VC0XBAVS2C,1de43f2d01130c33,7a3ae83f8b1cd6c3,France,FR,fr-FR,2026-08-13T14:20:16+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,mobile_app
F-MFKECUFTH7TM,46a39bd1b4e2f502,85bf7ff9ceea9d4c,Germany,DE,de-DE,2026-08-13T14:45:10+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,customer_service
F-C88VVKVIDQJ2,fb5945912087e0e4,e2359b7565cc14ba,Germany,DE,de-DE,2026-08-13T14:17:14+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",mobile,mobile_app
F-3VOE5OW9ZMKA,992ce448ad721bb6,59e84fdcb8178f1c,France,FR,fr-FR,2026-08-13T14:25:40+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,desktop,mobile_app
F-3W6MTRHT5D8Q,ee771609ce6ca3f1,3c0c4d358c707a08,United Kingdom,GB,en-GB,2026-08-13T14:26:05+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me. This is the second order I have placed this month.",desktop,website
F-K7I61748I2AI,46e3f45ad342f1aa,3c274cf5e5cfc360,France,FR,fr-FR,2026-08-13T14:40:34+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",desktop,website
F-C37TFOKKLTQ0,52b8b35ce8fb44bf,a47136f85911e6ba,France,FR,fr-FR,2026-08-13T14:42:39+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt. Je fais mes achats surtout pendant les ventes du week-end.,desktop,website
F-B56KP1WK6KHV,ddb5b61ce57639b5,4d6a5ca0aea194fd,Germany,DE,de-DE,2026-08-13T14:39:35+00:00,search_relevance,3,"Die Suche ist ganz ordentlich, aber nichts Besonderes.",tablet,mobile_app
F-STZPEBM1JZNW,4c6fbd918c476100,586bda17a792dfae,France,FR,fr-FR,2026-08-13T14:46:55+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,mobile,website
F-44LRHP2NBFRI,ceec681d95b3dd14,10ea6de89418a592,United Kingdom,GB,en-GB,2026-08-13T14:30:23+00:00,checkout_flow,2,I had to re-enter my card details three times before it worked. I mainly shop during the weekend sales.,mobile,mobile_app
F-KD857DPBJ2FT,45f1d506fb37f781,9ab8ed6da1be199c,Germany,DE,de-DE,2026-08-13T14:42:28+00:00,delivery_experience,2,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen.,tablet,mobile_app
F-KGI79X9V2H9O,d8709ff0e0d9f27d,3e9097437fb49a8e,France,FR,fr-FR,2026-08-13T14:42:06+00:00,after_sales_support,1,"Le service après-vente est inutile, personne ne répond à mes e-mails. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-8Z9LFY7NXQSQ,2cae9907510fe146,a28586eaa3ea7f5c,United Kingdom,GB,en-GB,2026-08-13T14:38:42+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. The mobile app is my preferred way to order.,mobile,website
F-S2RTAQ48HY58,e6b878816c581a11,c1254b2fc04f6ec7,France,FR,fr-FR,2026-08-13T14:46:10+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo.",desktop,mobile_app
F-G4X1EOUNXI58,03078649d317950c,7b8b2b345dec4d04,France,FR,fr-FR,2026-08-13T14:20:00+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",desktop,mobile_app
F-2LRB5JACUBJA,c6634a7f12635e19,b3e338763483446d,United Kingdom,GB,en-GB,2026-08-13T14:38:28+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",desktop,website
F-3TM7MYC6HGX6,053b2fa2ee4814bf,6f4f4e1ffdd6bf0c,France,FR,fr-FR,2026-08-13T14:42:56+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,customer_service
F-FUW45VU8JIWN,abbb4a3e9d505b9e,b825950da26cf58e,United Kingdom,GB,en-GB,2026-08-13T14:23:18+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times.,tablet,customer_service
F-NWJ2F6Y48NPU,adc8a460af350dd3,99b765257db08fd0,Germany,DE,de-DE,2026-08-13T14:25:32+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,customer_service
F-8T5B9HYDFM6H,d21b92f9dc6c39ef,b1f4741f6e3f848e,Germany,DE,de-DE,2026-08-13T14:46:05+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,website
F-9Q0LQSM1APGS,2dcd66ea5d6f007c,73a17555d28c99e8,Germany,DE,de-DE,2026-08-13T14:36:35+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,customer_service
F-4B3UGZJWN1VP,5e7175529c6c5626,b56879fa8691cabf,Germany,DE,de-DE,2026-08-13T14:39:58+00:00,delivery_experience,1,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,mobile,mobile_app
F-I12ZB7ROJYGG,0c2e4f6a50e235bd,e0f73be0e1210838,United Kingdom,GB,en-GB,2026-08-13T14:28:55+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I use the site a few times a week on my phone.,tablet,mobile_app
F-OBIC4BEEBL1X,86dc62842d014745,0086dd93871132c8,France,FR,fr-FR,2026-08-13T14:18:39+00:00,product_recommendations,1,Les recommandations sont génériques et sans intérêt. Je recommande volontiers cette boutique à mes proches.,mobile,website
F-G3BU40BZKRX6,ca88fd5ee17f94bd,24ece7a2ef6681a1,Germany,DE,de-DE,2026-08-13T14:34:13+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,customer_service
F-PJR8RID0O1QN,e66b96012c3a0cdc,57c46b33c3732298,United Kingdom,GB,en-GB,2026-08-13T14:46:09+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",mobile,customer_service
F-H248LAS2TT3F,3ac68e6ef10b150c,65ba11f25b065fe7,United Kingdom,GB,en-GB,2026-08-13T14:43:49+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,tablet,website
F-21BEG19CB9FC,accfdaad185e0eb2,ab2f401cd6a4cb2b,Germany,DE,de-DE,2026-08-13T14:44:21+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",mobile,website
F-ZE3O0KFC9ITV,e48325f77c4be42e,9a4ca2ef2465488f,United Kingdom,GB,en-GB,2026-08-13T14:41:21+00:00,checkout_flow,2,The checkout flow is too long and I almost abandoned the order.,tablet,customer_service
F-N73WPZ4S3K4Y,82a98df5ea135cac,f7722e7cbf9b0e82,Germany,DE,de-DE,2026-08-13T14:17:34+00:00,after_sales_support,5,Das After-Sales-Team antwortete innerhalb weniger Minuten.,desktop,customer_service
F-A9VNCTKDQP57,598086b36a225c8f,ecde663a586f7d9b,Germany,DE,de-DE,2026-08-13T14:22:02+00:00,page_load_speed,1,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",tablet,website
F-XUY4MTS2ZY6M,5892c567887ccdad,a30f2f58eae5c3e8,France,FR,fr-FR,2026-08-13T14:23:57+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",mobile,customer_service
F-U577P0VT8ZR3,86b33572a3fe5c45,84dbbe7644a0f9c8,Germany,DE,de-DE,2026-08-13T14:43:21+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-ZL7BUW5NOYPO,a71333c25aa09c1d,eb90f743f183aaf9,France,FR,fr-FR,2026-08-13T14:18:29+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",mobile,mobile_app
F-WYSCHYRHBV4R,a82ae277425b6cfd,f365c8e584eb1d2d,Germany,DE,de-DE,2026-08-13T14:36:31+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,mobile_app
F-3H0UMEX7FVWF,1ccd27582fb5a7aa,d91757daefe89947,France,FR,fr-FR,2026-08-13T14:28:07+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,tablet,customer_service
F-U25NKAM84OWD,5fb7aa34174afbfe,5a94897276c6248e,United Kingdom,GB,en-GB,2026-08-13T14:30:20+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",desktop,mobile_app
F-4KATWA23EQ4R,2c314f74487f4231,647ad9c61140a8ca,Germany,DE,de-DE,2026-08-13T14:21:21+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,website
F-OOF9HDOZLZHA,eaaaae8747363f6b,c090c184d7b85214,United Kingdom,GB,en-GB,2026-08-13T14:37:55+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience. I mainly shop during the weekend sales.",tablet,customer_service
F-Z5F4Y9P0PEPE,df834f212c75c1c9,c96f73e377d610d9,Germany,DE,de-DE,2026-08-13T14:45:46+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,mobile_app
F-KH1IEQ7C4KS8,c8eae31a9ed1f441,279ae71069dbe404,Germany,DE,de-DE,2026-08-13T14:29:40+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,desktop,customer_service
F-7SKWU8A9D3WJ,4f214fa2db6e09e3,e4fb526f2eedc408,France,FR,fr-FR,2026-08-13T14:30:53+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,website
F-XP2G5ECHD10J,eb9b51b165fb047a,c500f24f6e04d6ec,France,FR,fr-FR,2026-08-13T14:35:46+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",mobile,mobile_app
F-CXWIGBKTMPSR,01e38c3d2865af35,cc708fec510fa747,France,FR,fr-FR,2026-08-13T14:21:58+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. J'utilise surtout l'application mobile pour commander.",mobile,mobile_app
F-HC9B1ETJHRU0,e9dd3b2abdb15849,3b61e91f95c51988,Germany,DE,de-DE,2026-08-13T14:39:00+00:00,page_load_speed,1,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht.,desktop,customer_service
F-LNCL7PUUMIML,e9a01f14d6f8324d,f45f0fdda44cc602,France,FR,fr-FR,2026-08-13T14:39:53+00:00,delivery_experience,3,"Livraison dans les délais annoncés, sans surprise. C'est ma deuxième commande ce mois-ci.",mobile,website
F-20OA6DVLE1F2,1885e57ef80ceb9b,5e88c8cfb72812d8,United Kingdom,GB,en-GB,2026-08-13T14:28:06+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-TO5PBBNL9B3S,5cb194e96d29506d,80bd67faf570e442,Germany,DE,de-DE,2026-08-13T14:21:37+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,website
F-33UEAMDYWKNW,9ed0f3ed1f9c906b,941621f17ce7760b,United Kingdom,GB,en-GB,2026-08-13T14:36:12+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye.,mobile,customer_service
F-4PIUACI8S2Z1,5e3680db464d1c15,2caf0f4daa1350cf,Germany,DE,de-DE,2026-08-13T14:37:33+00:00,after_sales_support,2,"Der After-Sales-Support ist nutzlos, niemand antwortet auf E-Mails.",tablet,mobile_app
F-DIAC4RKKO2O1,bd274024b4363861,578d6a1b9c947719,France,FR,fr-FR,2026-08-13T14:27:51+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,mobile_app
F-8V6CZS4IVWB2,d3c0abae4098476c,3f9890f199fe1725,United Kingdom,GB,en-GB,2026-08-13T14:17:47+00:00,product_recommendations,2,"Poor recommendations, they kept pushing items out of stock. The mobile app is my preferred way to order.",tablet,mobile_app
F-ED1KLKQYU9ZS,5b9f01e313e8e692,f14b3ee2b242a730,Germany,DE,de-DE,2026-08-13T14:19:58+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle mehrmals pro Woche über die Website.,desktop,website
F-2Z8ZLWOYWEJM,3a6b2a9d53abe354,1ce5a2ab02c2df4f,United Kingdom,GB,en-GB,2026-08-13T14:25:40+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-GCRXMOBRG4ZX,b12cc48aebd1f66e,976f0aacb87410ff,France,FR,fr-FR,2026-08-13T14:41:24+00:00,page_load_speed,5,Le site est rapide et agréable à utiliser au quotidien.,mobile,mobile_app
F-I8HF2FE5LWA3,ae88d3b7c193f89a,57d30d3e18a1bfc4,United Kingdom,GB,en-GB,2026-08-13T14:38:41+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely. I use the site a few times a week on my phone.,mobile,mobile_app
F-C8X46V36J5ME,a9954df04bf74f6f,4ee88cb57debe0a0,France,FR,fr-FR,2026-08-13T14:37:55+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-MGBXHUQNP890,7c8f2301454d0e78,6b71554e97c5f512,Germany,DE,de-DE,2026-08-13T14:20:51+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",desktop,website
F-0SF770OZHJVA,8e5b85d63de8a6cb,b224781fda806140,United Kingdom,GB,en-GB,2026-08-13T14:30:35+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",tablet,mobile_app
F-UQEX5VH00B8Z,e0b158d672b86077,3cf78182251a4f23,United Kingdom,GB,en-GB,2026-08-13T14:42:27+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,tablet,customer_service
F-DVPN1WB618LY,242e5f30b8e65916,781fa83606b8de57,Germany,DE,de-DE,2026-08-13T14:46:46+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-ZKYHB879KMOI,811dad16c2550645,50d0f37a4f6b04d4,Germany,DE,de-DE,2026-08-13T14:37:45+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-XPISIRINDXYY,ed96dbc6af67f2ac,c4eef9df30dbb90d,United Kingdom,GB,en-GB,2026-08-13T14:27:21+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",desktop,customer_service
F-VRZ95O4L68WL,64e553e341b3d06c,489429d35e8f2be0,United Kingdom,GB,en-GB,2026-08-13T14:33:24+00:00,product_recommendations,3,The suggested items are fine but nothing really caught my eye. I would recommend the store to friends and family.,desktop,customer_service
F-0DIRHJWSFSED,8a33b3c7095edbad,5daf8f5cf0786b65,United Kingdom,GB,en-GB,2026-08-13T14:32:21+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,website
F-K9VP9JP7AWSK,799abdf82d586ee3,e83d55329156cc24,France,FR,fr-FR,2026-08-13T14:27:57+00:00,delivery_experience,1,"La livraison est arrivée endommagée, le carton était écrasé. Je commande sur le site plusieurs fois par semaine.",mobile,website
F-AWD4KAPO1I3K,5e3093f65865cd20,f5be75d294280839,United Kingdom,GB,en-GB,2026-08-13T14:36:42+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",mobile,website
F-ZLRV6RYKIGPZ,5071f42d4e417c96,df0c829589c5acde,United Kingdom,GB,en-GB,2026-08-13T14:34:15+00:00,delivery_experience,3,Delivery took a couple of days longer than the estimate.,mobile,mobile_app
F-FSZAA958IIXU,78fdb4e8ffb994ae,8175401e494fe72d,France,FR,fr-FR,2026-08-13T14:45:54+00:00,after_sales_support,5,Le service client a répondu rapidement et résolu mon problème.,tablet,mobile_app
F-ZMAQEKOAINGY,de095791f402927c,a9f3ec0d8ff932ba,United Kingdom,GB,en-GB,2026-08-13T14:41:46+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family.,desktop,website
F-KDUGD20HPRQ9,92146833548feeed,df04e66ee9e1fc97,Germany,DE,de-DE,2026-08-13T14:39:35+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen. Ich bestelle am liebsten über die Mobile-App.",tablet,mobile_app
F-Q55WXESSFRY0,4440106724436a6a,6b7a3e93c340e0d3,United Kingdom,GB,en-GB,2026-08-13T14:36:10+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. I use the site a few times a week on my phone.",tablet,website
F-64SVI770KYIE,c20e108208e6d22f,2382b204982075bc,France,FR,fr-FR,2026-08-13T14:34:29+00:00,search_relevance,3,"La recherche est correcte, sans plus.",desktop,website
F-977CT98X2ABI,c1ab5b892c8212c9,a5955ebb5b3f72da,United Kingdom,GB,en-GB,2026-08-13T14:19:02+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,website
F-8XXKQODH8TUJ,bced40be102a89cc,a710dc098e3ed064,Germany,DE,de-DE,2026-08-13T14:24:30+00:00,product_recommendations,5,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",tablet,customer_service
F-1QE8S6CXSYLQ,b88b5885ee7ff299,9c01657e2f89c37a,United Kingdom,GB,en-GB,2026-08-13T14:39:48+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,desktop,website
F-9FJAGKHKRE17,420c5c940726e74b,60aca42afb738a8f,United Kingdom,GB,en-GB,2026-08-13T14:38:20+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I would recommend the store to friends and family.",tablet,website
F-JY65ACMXEU27,b7fdf8e2ab7aa0dc,0aa2f4cdb0aa7b53,France,FR,fr-FR,2026-08-13T14:37:27+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,tablet,mobile_app
F-BSNTNXYZG82Z,65803bc530a4dd0b,c6ebce1bd4863f7c,United Kingdom,GB,en-GB,2026-08-13T14:28:58+00:00,after_sales_support,3,"Support was okay, though I had to repeat my details a few times.",desktop,website
F-SRCL1HKEDFS0,3e367dae6f23aceb,92c7a23417c8921f,Germany,DE,de-DE,2026-08-13T14:26:12+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. Ich bestelle mehrmals pro Woche über die Website.,tablet,customer_service
F-P5VIQKF95LM5,322eba9234bb88eb,1702be166a6b3689,Germany,DE,de-DE,2026-08-13T14:32:04+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,tablet,customer_service
F-2Y73VQ8Y66V3,88aa05a56b975162,233477de9db1c693,United Kingdom,GB,en-GB,2026-08-13T14:41:31+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,mobile_app
F-A4F5C0LW74A8,05ab75a817de8f21,df4b52d0d768a263,Germany,DE,de-DE,2026-08-13T14:43:49+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,tablet,customer_service
F-0FAL4LNX6JJ4,0ef5da6392b83940,75af3ccc1fa7f8fa,Germany,DE,de-DE,2026-08-13T14:32:41+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",desktop,mobile_app
F-4DA1ATU43I83,6b51021a45ede017,734aa45c6e4f7fc5,Germany,DE,de-DE,2026-08-13T14:32:27+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt. Das ist meine zweite Bestellung in diesem Monat.,tablet,customer_service
F-J4ZCG80BES0H,f81bc47184836f59,d0577d32559fe9d0,France,FR,fr-FR,2026-08-13T14:43:26+00:00,product_recommendations,5,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-XVDT83FH4472,ef2229b0872d1ea5,7f551fcba21a9468,Germany,DE,de-DE,2026-08-13T14:27:38+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",tablet,customer_service
F-QQKZA2TMQ3TP,67c305fedc148a74,6d1111c2e7c57be5,France,FR,fr-FR,2026-08-13T14:32:57+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",tablet,website
F-ATE7AUP17TM9,68f04f168c6c666a,20a35937a7fe6304,United Kingdom,GB,en-GB,2026-08-13T14:23:34+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,website
F-5XF57FH8AXSS,48229be2d53c364d,7004cd63cfbe5532,France,FR,fr-FR,2026-08-13T14:33:46+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable.",desktop,customer_service
F-U6SX2FNASRCX,30f8d65828c9e01a,c3c442b28b97c8de,Germany,DE,de-DE,2026-08-13T14:22:55+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",desktop,customer_service
F-A8M01QC1OV3J,0833a0edd22eda58,151442d8ea053714,Germany,DE,de-DE,2026-08-13T14:19:36+00:00,page_load_speed,2,Die Checkout-Seite hat eine Ewigkeit zum Laden gebraucht. Das ist meine zweite Bestellung in diesem Monat.,mobile,mobile_app
F-CT4VXIWT4BVN,81ffba7d6274a3fb,5e4c00d9f76174c8,Germany,DE,de-DE,2026-08-13T14:43:51+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich bestelle am liebsten über die Mobile-App.",mobile,website
F-JLPL0HBZZ1QR,fe9bfb2d9f0ca5de,6fc1f177795829f5,France,FR,fr-FR,2026-08-13T14:20:03+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-WBVLSM4RDH8L,cac78fa88e7a7a72,d083ed3e96dc94b6,France,FR,fr-FR,2026-08-13T14:35:10+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,desktop,website
F-EBTLYQQYUQ8C,36547913a3e6d4d3,cab607a943240401,Germany,DE,de-DE,2026-08-13T14:31:06+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich würde den Shop an Freunde und Familie weiterempfehlen.,tablet,mobile_app
F-6I8QYDSRDVPE,f0c6a7a90fe18be6,f009bca56b512d6b,Germany,DE,de-DE,2026-08-13T14:22:56+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",tablet,mobile_app
F-B7XPDO25DAZ6,41f373eb22cd28a4,9ba8c97060d641d2,France,FR,fr-FR,2026-08-13T14:40:11+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-LC7RMEC4SMA8,4e43c8ce77e0eef3,e247e615565d26a8,France,FR,fr-FR,2026-08-13T14:46:48+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-1LCN8WE7VORE,51c4841e97f4eb7c,10bbc51f62475df9,France,FR,fr-FR,2026-08-13T14:40:14+00:00,checkout_flow,3,Le parcours est correct avec quelques étapes de plus que prévu.,desktop,customer_service
F-OD2K0OBEJLCE,98c1c5e991732f16,7aa03b7639bb1d5f,Germany,DE,de-DE,2026-08-13T14:17:24+00:00,page_load_speed,5,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,mobile_app
F-SBBC50AJL6RM,4cbbf4b1d99d4b10,554d119e3de720a5,United Kingdom,GB,en-GB,2026-08-13T14:40:11+00:00,search_relevance,4,The search function understands what I type and returns great matches.,mobile,mobile_app
F-BLLDAQ4PPV6T,358c6f5ab574591a,0a535e60e97fd396,Germany,DE,de-DE,2026-08-13T14:27:56+00:00,page_load_speed,1,Die Seite hing während des Sale und Seiten liefen in Timeouts.,mobile,website
F-OLR6FX92HJ1X,0e6d881075f8617a,dc70997e8d8d7884,Germany,DE,de-DE,2026-08-13T14:36:11+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",tablet,customer_service
F-DGLMBPI6M7UY,1bc2c4d02082d57f,0b150416bcfc62fb,France,FR,fr-FR,2026-08-13T14:20:27+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-COWRCML8P5MW,d5497cd93b563eeb,14e17431ad90bf0d,United Kingdom,GB,en-GB,2026-08-13T14:17:04+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly. The mobile app is my preferred way to order.",mobile,mobile_app
F-7042YG1KLAQ3,3598b00d6949a72c,f1e7394c6b2874e2,United Kingdom,GB,en-GB,2026-08-13T14:43:35+00:00,checkout_flow,1,I had to re-enter my card details three times before it worked.,tablet,mobile_app
F-J8F957CWIJ6K,1f6be1d1b183785c,b762df570bc9a195,Germany,DE,de-DE,2026-08-13T14:27:07+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",tablet,customer_service
F-QLNCAJRDDRED,1e12c42acd4f82e0,7eb73c9ef519a6a0,United Kingdom,GB,en-GB,2026-08-13T14:33:54+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock. I use the site a few times a week on my phone.",desktop,mobile_app
F-FNES76RRMSER,c47961c6d487d883,8f29bedb5bdbb84a,Germany,DE,de-DE,2026-08-13T14:28:03+00:00,checkout_flow,2,"Zahlungsfehler ohne klare Meldung, eine wirklich schlechte Erfahrung.",desktop,customer_service
F-08LEILVQF07S,b8f8cb43d0499a70,458689dd05d73bd5,France,FR,fr-FR,2026-08-13T14:17:42+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",desktop,mobile_app
F-F5P0TQYD5FZK,d04d1102303ff621,95aa8b796fd7f8de,United Kingdom,GB,en-GB,2026-08-13T14:34:14+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I would recommend the store to friends and family.",desktop,mobile_app
F-QC5VWPO7CBUB,8b4ab1f97125e121,e8afbb3957031190,United Kingdom,GB,en-GB,2026-08-13T14:20:29+00:00,search_relevance,2,"Search returned mostly irrelevant products, I wasted time scrolling.",mobile,website
F-MZAK735AVULY,9ff294c46138a78a,52d3019e767b6c43,Germany,DE,de-DE,2026-08-13T14:24:36+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich würde den Shop an Freunde und Familie weiterempfehlen.",tablet,customer_service
F-PAHFVSQ63G6R,444e9dbe6964df3b,f6188f2b1a5fb2ce,United Kingdom,GB,en-GB,2026-08-13T14:38:28+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,desktop,customer_service
F-NPSEKHJZXCOD,09582588dd54bf7a,080b2d4e6ed821f7,Germany,DE,de-DE,2026-08-13T14:36:59+00:00,checkout_flow,5,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",tablet,customer_service
F-NTEII5AO0UB1,b39619c72d43c06b,746ed8fc1de4b39f,Germany,DE,de-DE,2026-08-13T14:32:14+00:00,after_sales_support,3,"Der Mitarbeiter war freundlich, konnte mein Problem aber nicht lösen. Das ist meine zweite Bestellung in diesem Monat.",mobile,website
F-NWZIA1IZGT7Y,938a2495168779e9,c86a0c3a322d90ba,France,FR,fr-FR,2026-08-13T14:28:16+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-ZGNE76OC915T,ce4204c482afa495,12cf3c0fe5a4f28c,Germany,DE,de-DE,2026-08-13T14:35:41+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,mobile_app
F-IFDFZL3S36U2,624a84cba1d7fa84,843240e37d5986a9,France,FR,fr-FR,2026-08-13T14:24:38+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-KKWL4TZUC1RG,cd4afc7f07503dd3,44f38e2321b4c3d8,France,FR,fr-FR,2026-08-13T14:21:58+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",tablet,customer_service
F-SKS3Y8UXR39F,cc1de93fd5e9c2d9,9b71ffae4699d30a,France,FR,fr-FR,2026-08-13T14:18:27+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",desktop,mobile_app
F-G9Q4QXO8CU1P,4e2358670a510bbf,eb471e3d8757674e,United Kingdom,GB,en-GB,2026-08-13T14:25:46+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful. I mainly shop during the weekend sales.,mobile,website
F-XP7Z26VFHBQP,3e554bec6d395291,03e692bbccf8969d,Germany,DE,de-DE,2026-08-13T14:21:43+00:00,search_relevance,2,Die Suchmaschine scheint meine Suchbegriffe komplett zu ignorieren.,tablet,website
F-AG7VXK6ZERCT,358426605578a673,c7ce0af928065b89,United Kingdom,GB,en-GB,2026-08-13T14:20:14+00:00,search_relevance,4,I found the exact item in seconds thanks to smart search suggestions.,mobile,mobile_app
F-9EZK7TL85SF8,407ac85cf95bb193,b169e90c8754b68d,United Kingdom,GB,en-GB,2026-08-13T14:34:19+00:00,delivery_experience,5,"Excellent delivery, tracking updated regularly and on time.",mobile,customer_service
F-9XVA2133P1MF,32edd26a6b7447be,0dfd6e10e625a5d5,France,FR,fr-FR,2026-08-13T14:19:52+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile. Je commande sur le site plusieurs fois par semaine.",mobile,customer_service
F-0LGOHR75XX1Q,0783911a6f358edc,ea5fa5b2c5f2316a,France,FR,fr-FR,2026-08-13T14:42:17+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires.",desktop,customer_service
F-E2NXMBJD1TXS,e3826bb1084898de,1b5d13b43759785c,United Kingdom,GB,en-GB,2026-08-13T14:18:13+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. I use the site a few times a week on my phone.",tablet,mobile_app
F-XL41F8B85JMM,dc0c3beefd1a77b3,394cdcff4bfa7e4d,United Kingdom,GB,en-GB,2026-08-13T14:35:34+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,tablet,mobile_app
F-FS02AMXYHR3S,5f74b7b24803851e,373882bc0f5fbcaf,Germany,DE,de-DE,2026-08-13T14:37:34+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",mobile,mobile_app
F-91SVABZV65RT,a0757344f9bbc8cc,bc96e173d376a117,Germany,DE,de-DE,2026-08-13T14:21:04+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",mobile,customer_service
F-TC8RXN09DZKI,9e0fa886971d7bfd,72a34eedac921bbe,Germany,DE,de-DE,2026-08-13T14:20:30+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,customer_service
F-19AFDRZQEWEX,5f354456420e6bda,460ff7cca8e848df,United Kingdom,GB,en-GB,2026-08-13T14:33:16+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not. I would recommend the store to friends and family.",tablet,mobile_app
F-4GN88E3N2PLN,ded77ea8be61b703,8784d3f9c814ea56,United Kingdom,GB,en-GB,2026-08-13T14:18:46+00:00,product_recommendations,1,"Recommendations feel generic and irrelevant, I ignored them all. I would recommend the store to friends and family.",tablet,mobile_app
F-SLPXKQGOO4AL,b01edf4a2582cb7a,7f2916acd83a8a99,France,FR,fr-FR,2026-08-13T14:36:13+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,mobile_app
F-AF9GLDKLJDQX,e7cc3a917e312ddd,0ae17cf5e5ae2cf8,Germany,DE,de-DE,2026-08-13T14:42:10+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,mobile_app
F-NDM8UN9ZP0ON,9cd196dee544200e,c8a805699c442a77,United Kingdom,GB,en-GB,2026-08-13T14:32:50+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,desktop,mobile_app
F-2LXOVNUOO5XE,3cb778d8f255c234,07d26e4aee08bc5b,France,FR,fr-FR,2026-08-13T14:25:00+00:00,search_relevance,1,J'ai cherché une marque précise et j'ai eu des articles sans rapport. J'utilise surtout l'application mobile pour commander.,tablet,customer_service
F-UBHNN67OHXUT,4ae744314e8d15e5,bb149f6a33dc0db7,Germany,DE,de-DE,2026-08-13T14:44:28+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",tablet,website
F-7FKIARJN5RV7,35bf19fb62e420e6,36002f5293564d53,France,FR,fr-FR,2026-08-13T14:23:31+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,website
F-HW8FRW42JPND,22d14a712d73a81e,53490d09ab7e9d81,Germany,DE,de-DE,2026-08-13T14:19:32+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-EUFK8IJRH2MB,fd45e84e349de843,fac7faffc51ce2de,United Kingdom,GB,en-GB,2026-08-13T14:28:15+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time. I would recommend the store to friends and family.",tablet,website
F-AH3BALGSTXSQ,1f92d560c5184ab8,217cd819183b0230,France,FR,fr-FR,2026-08-13T14:20:03+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo.",tablet,customer_service
F-IEHKRYGT7RSI,fc022c7cfa63c4a6,3755d41d3150baaa,France,FR,fr-FR,2026-08-13T14:41:06+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",desktop,mobile_app
F-X7WIL245SFDG,bfd2dc7f69ff66ec,5411f6184a9b0b03,France,FR,fr-FR,2026-08-13T14:17:00+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",tablet,website
F-XLQNZB9E5Q37,5bf8d20115b12891,d91608df65a45c72,United Kingdom,GB,en-GB,2026-08-13T14:46:24+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,website
F-ZV4M3897OYGF,6d75b5a34234fd71,84d000f4261bc5f8,France,FR,fr-FR,2026-08-13T14:18:43+00:00,after_sales_support,4,Le service client a répondu rapidement et résolu mon problème.,desktop,customer_service
F-OT4U6S8GEURH,c7cc504c21c1b02e,b5fc51571902b25a,United Kingdom,GB,en-GB,2026-08-13T14:21:13+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,mobile_app
F-ABF9FNWSP91M,df048d2b32669c8d,f971dd32ba0315ca,Germany,DE,de-DE,2026-08-13T14:46:28+00:00,page_load_speed,3,"Die Geschwindigkeit ist akzeptabel, die Bilder sind manchmal schwer.",tablet,website
F-AWMLFT4ZBYI5,ca1ae3bef17d1ae2,203b007d4ea5bf8f,France,FR,fr-FR,2026-08-13T14:36:18+00:00,checkout_flow,3,Le paiement était simple mais la page s'est rechargée plusieurs fois. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-ZW019L9MIUER,d9bae6339e6d30b2,c92ef5f8c238d530,Germany,DE,de-DE,2026-08-13T14:38:14+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Das ist meine zweite Bestellung in diesem Monat.",desktop,website
F-7V43U2QG447G,d26d1ccd6b7a3b0d,f8a1c3bd15ed47fc,United Kingdom,GB,en-GB,2026-08-13T14:36:40+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",desktop,mobile_app
F-4UI667KG1NXG,d15cb8b2c1824f8f,ab6f6fc2b5b9af79,United Kingdom,GB,en-GB,2026-08-13T14:26:59+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. I use the site a few times a week on my phone.",mobile,mobile_app
F-XVZ41Y7TR3HF,2698e417a97c7cf8,c357077c4d667f72,Germany,DE,de-DE,2026-08-13T14:43:39+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",desktop,mobile_app
F-6W2LLGVAGBKA,8ea99d6877c7750e,670c10ba5f31a6c2,France,FR,fr-FR,2026-08-13T14:20:43+00:00,checkout_flow,2,J'ai dû saisir mes coordonnées bancaires trois fois.,mobile,mobile_app
F-FS5VI7MX4TVF,1f35e31b727282d9,a974972664b18bf8,France,FR,fr-FR,2026-08-13T14:33:45+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",desktop,website
F-SDWK12WWTRWC,09ea7969d4802255,60973588279a26f2,United Kingdom,GB,en-GB,2026-08-13T14:35:23+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,desktop,customer_service
F-QFH4DI1H4YSH,7f0259e66c77d875,db2e1aafdd560f92,Germany,DE,de-DE,2026-08-13T14:21:44+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",tablet,website
F-BM0M2GLOZHC0,13876ee0ddde4bb3,bd751ef87c7728e8,France,FR,fr-FR,2026-08-13T14:20:22+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,website
F-1M0O894HKA6S,32694202d4e2d037,505960a761d532c6,France,FR,fr-FR,2026-08-13T14:44:30+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",mobile,customer_service
F-62HP27TJVGJX,90151f91702a039f,8e409d7706256734,Germany,DE,de-DE,2026-08-13T14:32:36+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil.",desktop,mobile_app
F-VZ0Y931P8JX9,5bb40471864f21e3,d72fc1aa2034adfd,Germany,DE,de-DE,2026-08-13T14:40:40+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,customer_service
F-OMBE20PE04ST,ad3a7d43c2a00b10,b7dc79ff32d76aad,Germany,DE,de-DE,2026-08-13T14:40:29+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-XSRZC9U3J777,344753898e266185,ba73738b40c4b604,United Kingdom,GB,en-GB,2026-08-13T14:32:40+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,mobile,website
F-LZF7F84Q8YUC,c709c75187ff94ba,0796fd5317039192,Germany,DE,de-DE,2026-08-13T14:43:21+00:00,delivery_experience,1,"Schlechte Lieferung, der Bote hat nicht einmal geklingelt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-MU4N0UG4DQUL,547d713a2e6e57cf,c7052c62c3a1b8a7,France,FR,fr-FR,2026-08-13T14:37:11+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",desktop,mobile_app
F-8CUSQQEKFUCF,99e0fbb8d0439db4,0b1ab748123bb67e,Germany,DE,de-DE,2026-08-13T14:37:41+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen.",desktop,customer_service
F-6YHXNAQ155WU,0c67a948f3326a3a,085e616aff498979,Germany,DE,de-DE,2026-08-13T14:35:56+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,desktop,mobile_app
F-58BNQGRTR5Q0,afe770c0a8c4e181,cd13e0905ea57a33,Germany,DE,de-DE,2026-08-13T14:23:44+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",mobile,customer_service
F-TDX62SUN6A76,d1c8d0cc26edec61,1751de97268d3c7a,United Kingdom,GB,en-GB,2026-08-13T14:38:47+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",desktop,website
F-9NK4LEALEVQD,2830d35f8abf3514,0ecf6210ff72454c,United Kingdom,GB,en-GB,2026-08-13T14:18:01+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",tablet,customer_service
F-ZDKRPHZGT30P,b748073f70573030,70c8461e5fa86c76,Germany,DE,de-DE,2026-08-13T14:26:40+00:00,search_relevance,5,Die Suche versteht meine Eingaben und liefert tolle Treffer.,desktop,website
F-ITZ17FWI6K4T,8243423110da3d87,3588647e8e6156e3,United Kingdom,GB,en-GB,2026-08-13T14:35:11+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear.",mobile,customer_service
F-AJ5A3SAD2831,10ec2b61e51c16ad,fa6cf83d6791ab0d,United Kingdom,GB,en-GB,2026-08-13T14:29:53+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,desktop,mobile_app
F-3SEJSU3ZWMXG,68d34de0aca868c4,614588d1e159662b,United Kingdom,GB,en-GB,2026-08-13T14:28:55+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-NGEXX4JA29FO,be0f9beeb01d44fd,480c3b66a1f575b0,United Kingdom,GB,en-GB,2026-08-13T14:19:14+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,tablet,website
F-2PKYNGN032YV,2c9e4863e47b5717,3a5c2c4453f77892,United Kingdom,GB,en-GB,2026-08-13T14:31:30+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,customer_service
F-NDP2LORFKDSW,ba031a61b4c46103,e8b4d88e149edef1,France,FR,fr-FR,2026-08-13T14:32:46+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. C'est ma deuxième commande ce mois-ci.",desktop,customer_service
F-VMM7OWHZJNW8,1eec96fc579f4a9a,86d183df1e7dd6e1,Germany,DE,de-DE,2026-08-13T14:33:54+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage.",tablet,website
F-H6WCPMC3AAUH,82d54c8684f56486,3796fcf735ab561f,Germany,DE,de-DE,2026-08-13T14:26:46+00:00,product_recommendations,3,"Die Vorschläge sind in Ordnung, aber nichts hat mich begeistert. Ich bestelle am liebsten über die Mobile-App.",desktop,website
F-LGDS1DY36ZC6,f56ebab24c3438bb,2d98bde80a6b7c4a,France,FR,fr-FR,2026-08-13T14:46:24+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport. Je commande sur le site plusieurs fois par semaine.,mobile,website
F-7TUEDS7E712U,fddc3e2ba3f46359,f398a8d4396bf883,United Kingdom,GB,en-GB,2026-08-13T14:22:02+00:00,page_load_speed,1,The checkout page took ages to load and I nearly gave up.,desktop,mobile_app
F-U2O5SH9KPJJR,6ffbd0249f0349fd,c9a95996d59cfa85,France,FR,fr-FR,2026-08-13T14:46:16+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations. Je fais mes achats surtout pendant les ventes du week-end.",mobile,mobile_app
F-CWFRF1Q17CDO,e1b408336dc42b9b,4ac8d49ccd1141fd,United Kingdom,GB,en-GB,2026-08-13T14:27:11+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,mobile,mobile_app
F-K4L6M1QHWUDD,624897487cfbcff7,9f4774a1bd51bdb4,France,FR,fr-FR,2026-08-13T14:40:35+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-PNGPWPO7H2UT,b01101b71f4f6f39,d5a06aa420c79c24,Germany,DE,de-DE,2026-08-13T14:41:59+00:00,after_sales_support,1,Meine Beschwerde wurde wochenlang ignoriert.,desktop,website
F-ZBQ4T08HJO61,3e3d1851530d8ed3,7e2dbbfd3b5df907,Germany,DE,de-DE,2026-08-13T14:22:59+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,mobile_app
F-3BNQJRJGSX19,84a94d3af7101e09,180917d3fd1ec99f,France,FR,fr-FR,2026-08-13T14:43:42+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-WBR61UNTH9XC,6045f3a2fdb52606,69c230e4d3fc3bcc,Germany,DE,de-DE,2026-08-13T14:22:11+00:00,after_sales_support,3,"Der Support hat geantwortet, aber erst nach zwei Tagen.",mobile,customer_service
F-191J6PQD3YTZ,024999346810d2c4,9cfadb964bf6ac55,France,FR,fr-FR,2026-08-13T14:43:33+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé. Je commande sur le site plusieurs fois par semaine.",tablet,website
F-UYKRTOZ60P47,1ff563e5aeae1ebe,5f20465fcafb4821,United Kingdom,GB,en-GB,2026-08-13T14:25:34+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,mobile_app
F-K9AR6YN7OSLC,99c53ed84015f8d0,2384801fcb4c8b35,Germany,DE,de-DE,2026-08-13T14:20:08+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,mobile_app
F-EAHQEKZAHNKJ,04beaf356070eb4c,953100f0f6c3ec32,France,FR,fr-FR,2026-08-13T14:39:57+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-DGMKK80QX0EP,3a7e1cb5dfeda22a,94d927fe0dfc49c8,Germany,DE,de-DE,2026-08-13T14:29:54+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",mobile,customer_service
F-2LZGLLABRVLR,145e72ce314b5268,85656f3d6cadd81d,France,FR,fr-FR,2026-08-13T14:20:16+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil.,tablet,mobile_app
F-ROY42TITUWW1,8a1d188b41ea9489,c3303f13e317e6ca,United Kingdom,GB,en-GB,2026-08-13T14:34:07+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,website
F-QCZBV7JW1M6Q,96bd95d27060cb29,2f202b882c2a8988,United Kingdom,GB,en-GB,2026-08-13T14:39:52+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,customer_service
F-NVC8SS2PC3XB,fc9976e4d65773fb,a0fa751e5417113b,Germany,DE,de-DE,2026-08-13T14:34:59+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,customer_service
F-2MG8IFDXIOC3,f5e0cfb4224f2701,f69ee138608c96f6,United Kingdom,GB,en-GB,2026-08-13T14:19:19+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful.,mobile,mobile_app
F-MC6OZ0VCHXN3,0e6fbf4991862ae8,4485d5526181c7e3,Germany,DE,de-DE,2026-08-13T14:40:39+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,customer_service
F-6PJZ5B2O8YWO,9ad0470f8b97157e,f7267eb50505d42b,Germany,DE,de-DE,2026-08-13T14:45:16+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,customer_service
F-D0E37ZE5N1QV,fed68e42b602af27,cd671be52f66ef76,France,FR,fr-FR,2026-08-13T14:45:52+00:00,after_sales_support,3,Le support a répondu à ma demande mais après deux jours.,desktop,mobile_app
F-X5LB8IB3PI9P,a00641a53a334bb8,a293cf1fc935705a,Germany,DE,de-DE,2026-08-13T14:20:47+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle mehrmals pro Woche über die Website.",desktop,mobile_app
F-TKJ94T39TF44,dd11cf97857a68eb,e1001a507efe5e2f,France,FR,fr-FR,2026-08-13T14:22:58+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,mobile_app
F-642RWX0KLYD0,b4229d0f9d8d8225,e5cd504ad087010b,France,FR,fr-FR,2026-08-13T14:45:11+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet. J'utilise surtout l'application mobile pour commander.,tablet,mobile_app
F-ZIH98U8R0ER7,b9e6055ac9ba92d1,5e7479a5f71578e5,France,FR,fr-FR,2026-08-13T14:46:36+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",mobile,website
F-KMICV86C61UU,10f20d990a576f2d,b0a03db960175be9,Germany,DE,de-DE,2026-08-13T14:38:11+00:00,page_load_speed,1,Die Seite hing während des Sale und Seiten liefen in Timeouts.,tablet,website
F-FP5P087SS5YR,2ac3f4b619738379,e56fed6723f69745,United Kingdom,GB,en-GB,2026-08-13T14:26:04+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",desktop,customer_service
F-4B3NTEYP0G59,75ea34accd866605,e6d5a7ea68ac6ec6,Germany,DE,de-DE,2026-08-13T14:25:52+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich. Ich bestelle am liebsten über die Mobile-App.,tablet,customer_service
F-DDZLYLF4FZ3M,98a0b97821b489be,97fe29cc05f689e0,France,FR,fr-FR,2026-08-13T14:32:35+00:00,after_sales_support,5,L'équipe après-vente m'a répondu en quelques minutes.,desktop,website
F-5T04R458TK7K,4c755c70cd9e5e14,316f7367250967ec,France,FR,fr-FR,2026-08-13T14:28:23+00:00,after_sales_support,1,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,mobile,website
F-UK1ZCAXVRL1C,a848839a805f6166,118f66eb24715a97,United Kingdom,GB,en-GB,2026-08-13T14:26:45+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I would recommend the store to friends and family.,tablet,website
F-AVKD7LFLU94M,3494474c7f8cfb2f,1dd1684843df4bff,Germany,DE,de-DE,2026-08-13T14:38:27+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,mobile,customer_service
F-EL7YGNO85M8D,a4f1f7a0b37c9cb1,076398af62b6823c,France,FR,fr-FR,2026-08-13T14:34:14+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",mobile,mobile_app
F-I5OE45DUWWF3,4464fe74c26ae3a3,e0ff12104bda0615,United Kingdom,GB,en-GB,2026-08-13T14:45:12+00:00,checkout_flow,1,"Payment errors and no clear error message, a really poor experience.",mobile,mobile_app
F-QYYNL9F1ZT9R,742bcb3fb387d3c4,f6ae58c309ee18fd,United Kingdom,GB,en-GB,2026-08-13T14:36:20+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",tablet,website
F-LG0UKM2XYU98,aaeb7c1a94f35915,1a32798b0c6b702e,Germany,DE,de-DE,2026-08-13T14:18:24+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt. Ich kaufe vor allem an den Wochenenden im Sale ein.,mobile,website
F-EM6EVMOPE05T,c4b4a59e50ffb7d5,cff55688b0025cc8,Germany,DE,de-DE,2026-08-13T14:21:19+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,mobile_app
F-080EYWL0P4D5,91e6948e71853294,3cbaedbc3fdcd149,United Kingdom,GB,en-GB,2026-08-13T14:28:32+00:00,after_sales_support,4,"Excellent support, the agent went above and beyond to help me.",mobile,customer_service
F-7FKROKDJVZ2H,d16b047be49487c6,5e3a67767d8136fc,Germany,DE,de-DE,2026-08-13T14:28:58+00:00,search_relevance,4,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,tablet,mobile_app
F-E57X4JE2O354,668c275037b45f4d,5b338bd267114a62,Germany,DE,de-DE,2026-08-13T14:21:47+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",mobile,customer_service
F-MACZ7DRQ2MCK,47147840a24f52a7,0ddc4cc25f5e200d,United Kingdom,GB,en-GB,2026-08-13T14:45:51+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,mobile_app
F-GQXJ9DZ2V3X5,59114e0e548cfa11,168cdf8b5c8a5621,Germany,DE,de-DE,2026-08-13T14:46:37+00:00,delivery_experience,2,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,mobile_app
F-U66ESFVPCOXA,3b82cfba7bdc90d6,e67dbf302921a699,Germany,DE,de-DE,2026-08-13T14:27:42+00:00,product_recommendations,4,"Ich liebe die Rubrik 'Das könnte Ihnen auch gefallen', perfekte Vorschläge.",desktop,website
F-DRI40W5BU48K,ecffbabab2924b60,0aac7fe7d796a64e,United Kingdom,GB,en-GB,2026-08-13T14:33:12+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though. The mobile app is my preferred way to order.",mobile,mobile_app
F-MT0RKW37OKGL,7ea6715259124f44,48e984c8252145d8,France,FR,fr-FR,2026-08-13T14:40:11+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport.,mobile,mobile_app
F-JE8QLA6QYBSG,ecd55a057c795cc1,c3e30e7373b6137e,France,FR,fr-FR,2026-08-13T14:26:16+00:00,delivery_experience,4,"Excellente livraison, le suivi était à jour et ponctuel.",desktop,mobile_app
F-SYKUN0C5D638,14b4c6c9578a8eff,7b2615f61761a784,United Kingdom,GB,en-GB,2026-08-13T14:38:18+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear. I would recommend the store to friends and family.",mobile,mobile_app
F-MPBTWKLL1TRO,69ad3f3c7a7d846d,b1a700c416b03df5,United Kingdom,GB,en-GB,2026-08-13T14:36:42+00:00,search_relevance,3,Search results are okay but a couple of items were not relevant.,mobile,mobile_app
F-AC9SH4CIW4CY,e24ce9b88f22d4ef,e887b07783c7a192,United Kingdom,GB,en-GB,2026-08-13T14:45:26+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely.,mobile,customer_service
F-K5I0S59JG0MN,82f5ecd4a709552c,d705d4cba0969baf,Germany,DE,de-DE,2026-08-13T14:46:51+00:00,product_recommendations,4,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,website
F-V4MFGFQ76FCT,7cce670ef2894067,a3763522b6a25e69,Germany,DE,de-DE,2026-08-13T14:17:51+00:00,product_recommendations,5,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,website
F-UWFEUUBIZ5YR,cfb066a3dd86f1a3,4288bad2f7cd0db6,France,FR,fr-FR,2026-08-13T14:21:29+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites.",mobile,website
F-GDLVG7U05DWC,ce0e6ff28947db53,c55d10c814ae3e0e,France,FR,fr-FR,2026-08-13T14:29:56+00:00,delivery_experience,3,"Livraison correcte, l'emballage était un peu abîmé.",tablet,customer_service
F-1NBRQ17GMLZ1,2e25b96f4a5edde3,806771588b978396,France,FR,fr-FR,2026-08-13T14:22:36+00:00,search_relevance,5,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-T8Z1PNXH3FMN,fcef12c8875b1728,234adc09394007ac,Germany,DE,de-DE,2026-08-13T14:45:28+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich bestelle am liebsten über die Mobile-App.",mobile,mobile_app
F-SHKDOLVNDX7D,41d842e81e7a68e4,84bad900d3941ff3,Germany,DE,de-DE,2026-08-13T14:44:13+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",mobile,customer_service
F-P4C48VL97QD3,aa857651d8f8b3fd,ca8fced33cc05b90,France,FR,fr-FR,2026-08-13T14:22:54+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée.,mobile,mobile_app
F-ZBBM19D1RW7M,2d6bb787ffd63f79,0652597939ee6fda,Germany,DE,de-DE,2026-08-13T14:20:17+00:00,product_recommendations,5,Die personalisierten Empfehlungen waren relevant und hilfreich.,tablet,customer_service
F-VVZAL0M68ORI,5c2b73dfc4f0c3da,56bb0aedbab121dd,Germany,DE,de-DE,2026-08-13T14:46:05+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,mobile_app
F-5KB326WTA0MS,8566c3784281565b,8c10340de2d67771,France,FR,fr-FR,2026-08-13T14:31:31+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais.",desktop,customer_service
F-IBFQZZ002HH2,c2f2a4841637f7f4,f1727ffe09a04469,Germany,DE,de-DE,2026-08-13T14:31:27+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,website
F-HRYWQEIDJ33G,ea9ff0f0bef044a5,8f14c35846c5068b,Germany,DE,de-DE,2026-08-13T14:44:41+00:00,product_recommendations,2,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",mobile,mobile_app
F-SWW8VFUA4O5A,8ac9a4e9018cdcaf,d23d0c1d56f3f0b3,France,FR,fr-FR,2026-08-13T14:19:32+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,customer_service
F-III19U0SC9BM,1259469422b12d67,99ced2c43335c62a,Germany,DE,de-DE,2026-08-13T14:24:20+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",desktop,mobile_app
F-T467BKBJ62IJ,4a2c74a3c6c80059,ff7e9c75b53e7214,France,FR,fr-FR,2026-08-13T14:26:49+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé. J'utilise surtout l'application mobile pour commander.",tablet,mobile_app
F-354MH5SMMO6G,9f2726f09894542d,7d9c6f374f9027a0,Germany,DE,de-DE,2026-08-13T14:35:02+00:00,delivery_experience,4,"Schnelle Lieferung und ein freundlicher, sorgfältiger Bote. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-ZZDRN06I9BV3,c66418bf0903c910,61f1ae24f663ffbf,United Kingdom,GB,en-GB,2026-08-13T14:22:52+00:00,product_recommendations,3,"Recommendations were hit and miss, some useful and some not.",tablet,customer_service
F-VGG6TVOHKYQ0,8b59b28e911bc832,cbfb2e95e3b0ba8d,Germany,DE,de-DE,2026-08-13T14:18:55+00:00,search_relevance,2,"Die Trefferqualität ist schlecht, kein Ergebnis passte zu meiner Anfrage. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-V3SPZT92APSE,c373feef65a8fca5,a498aace12659bbd,Germany,DE,de-DE,2026-08-13T14:43:51+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,mobile_app
F-43J5TLFLBLIH,9a015e196959b943,c8aa93297e58a0bc,United Kingdom,GB,en-GB,2026-08-13T14:23:11+00:00,search_relevance,1,I searched a specific brand and got unrelated items first.,tablet,website
F-JQN4PFZORYTY,16e4b3f92929f61c,b913589ae4b1296f,France,FR,fr-FR,2026-08-13T14:26:20+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-EI8GFVSCEG3I,b07f23720d0e322b,c359bce86ce1cf2e,United Kingdom,GB,en-GB,2026-08-13T14:23:11+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,mobile,mobile_app
F-THF4YFSS6CAX,43725e0e9e41a356,69b5e6bff3ca392a,France,FR,fr-FR,2026-08-13T14:21:13+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. C'est ma deuxième commande ce mois-ci.,tablet,customer_service
F-C0LO950FEXOI,387b9ed7b2c95029,0ccaa2c973cbe89d,France,FR,fr-FR,2026-08-13T14:26:53+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. Je fais mes achats surtout pendant les ventes du week-end.,desktop,customer_service
F-L99A6V9T8XAH,02dea8dc1204883b,1021b89061bb1958,Germany,DE,de-DE,2026-08-13T14:38:30+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. Ich bestelle am liebsten über die Mobile-App.,tablet,customer_service
F-OMW0NHRMAKK9,c8653fcee61e310f,6cf3835c35ead894,Germany,DE,de-DE,2026-08-13T14:27:48+00:00,product_recommendations,1,"Die Empfehlungen sind immer dieselben Artikel, die ich schon angesehen habe.",tablet,website
F-MDHMLHA6CS6V,1bf9a2f6e5136207,70e5b2e32bf25a52,France,FR,fr-FR,2026-08-13T14:30:02+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-WJLIC07QON15,302c770e3003f93d,505aae7924bd998c,France,FR,fr-FR,2026-08-13T14:35:32+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-LABZNJBMB5AZ,3f539a3ba1136beb,6735dd528790128a,France,FR,fr-FR,2026-08-13T14:27:57+00:00,page_load_speed,1,"Les pages produits sont très lentes en 4G, c'est frustrant.",mobile,mobile_app
F-S9D7DYIXL4XD,9405ce3cd1b4a891,f020145b1a463e87,United Kingdom,GB,en-GB,2026-08-13T14:41:37+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,desktop,mobile_app
F-XVNVIRESII83,6a167c4a38ba15f5,7944e677babb24b4,Germany,DE,de-DE,2026-08-13T14:25:30+00:00,delivery_experience,2,Die Sendungsverfolgung aktualisierte sich nie und das Paket lag im Regen. Ich kaufe vor allem an den Wochenenden im Sale ein.,tablet,mobile_app
F-G8R2E8WBC9WO,64945f7830b47ff4,da8dc4ab37db2cc3,Germany,DE,de-DE,2026-08-13T14:30:47+00:00,checkout_flow,5,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. Ich bestelle mehrmals pro Woche über die Website.",mobile,mobile_app
F-IFDK0DBEIK4U,5ba20a7d24baa8f8,390ad6dd1b32aa27,United Kingdom,GB,en-GB,2026-08-13T14:27:24+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,tablet,website
F-8OAJJXZIWMGG,73559d60502f8564,8f060ace182b274e,United Kingdom,GB,en-GB,2026-08-13T14:19:37+00:00,product_recommendations,5,The personalised recommendations felt relevant and helpful.,tablet,website
F-BQGJMQCBZS27,6120539224fac61d,c1f12c3ac4df116d,Germany,DE,de-DE,2026-08-13T14:28:52+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich. Ich bestelle am liebsten über die Mobile-App.,mobile,customer_service
F-0GQEGGKH45B0,4e7804e21639cfac,cd0d8ec762da8810,France,FR,fr-FR,2026-08-13T14:30:36+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe.,mobile,mobile_app
F-ATODZXIPEO9I,6d62c35b35ce8371,07fe4b5a9adeb6e6,United Kingdom,GB,en-GB,2026-08-13T14:23:28+00:00,after_sales_support,2,The support agent was unhelpful and I had to contact them three times. I would recommend the store to friends and family.,tablet,website
F-CA8JVXCW5Y9U,1f166075ee5122b4,883c895b10f8a8b9,United Kingdom,GB,en-GB,2026-08-13T14:43:34+00:00,search_relevance,3,"Search is decent, the category filters helped a little. The mobile app is my preferred way to order.",desktop,website
F-9T4MQJPHZU78,b01a5793467651df,93db072f5d9320e1,Germany,DE,de-DE,2026-08-13T14:24:56+00:00,after_sales_support,1,"Der Mitarbeiter war nicht hilfreich, ich musste dreimal anrufen.",mobile,mobile_app
F-96Z8IN4Z6GUB,4e671eacc57db4c9,93d90982709161e0,Germany,DE,de-DE,2026-08-13T14:17:57+00:00,after_sales_support,3,"Der Support war okay, ich musste meine Daten mehrfach wiederholen. Ich bestelle mehrmals pro Woche über die Website.",tablet,customer_service
F-ZZ6TXAKH9SQX,3c9e5dbb54a8e05b,b9b2edc64a672913,United Kingdom,GB,en-GB,2026-08-13T14:40:23+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,mobile_app
F-9OHM6BU54J5K,2b737a6cc23382dc,3ef6db06d15823ec,Germany,DE,de-DE,2026-08-13T14:43:03+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,website
F-WG8PEHRJMR1Y,92f777e8f6f73bed,26efca9407dac122,United Kingdom,GB,en-GB,2026-08-13T14:44:23+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-A5AR6L7WZFYK,997f4dd21b170f41,a6b20fd92859fa8e,Germany,DE,de-DE,2026-08-13T14:23:07+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-19O2ZEULIKY9,5d652492fb850262,0cc8c35edaea2c2f,Germany,DE,de-DE,2026-08-13T14:36:05+00:00,page_load_speed,2,Die Seite hing während des Sale und Seiten liefen in Timeouts.,tablet,mobile_app
F-P5E7UOCSLY43,867ca61928ebb504,08a4dbe7b3a984cb,United Kingdom,GB,en-GB,2026-08-13T14:31:30+00:00,search_relevance,3,"Search is decent, the category filters helped a little.",tablet,website
F-2TEKH3BX38CX,498431bee7188e14,afceb661050f5ede,Germany,DE,de-DE,2026-08-13T14:23:18+00:00,after_sales_support,4,"Meine Erstattung wurde schnell bearbeitet, hilfreicher Chat.",mobile,website
F-74OI1E87Q9RZ,9fba1686726061f2,d132f4935af7b5d4,France,FR,fr-FR,2026-08-13T14:30:40+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo. Je recommande volontiers cette boutique à mes proches.",tablet,mobile_app
F-F33178PL5KPB,5dc8d7b8d8259d73,f9d84ba52c3badb6,Germany,DE,de-DE,2026-08-13T14:41:22+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",tablet,website
F-7DU7WNWEZLAL,c62d0f6d6ba61cf4,a37502dca7429ec6,United Kingdom,GB,en-GB,2026-08-13T14:35:02+00:00,product_recommendations,2,The recommendations are always the same items I already viewed. I use the site a few times a week on my phone.,tablet,customer_service
F-65CFY6U5Q4WO,a544770ad634343a,00bda435e7b000db,Germany,DE,de-DE,2026-08-13T14:46:32+00:00,product_recommendations,3,"Die Empfehlungen waren gemischt, manche nützlich, manche nicht. Ich bestelle mehrmals pro Woche über die Website.",tablet,mobile_app
F-8T3BQM3A404X,65e73a2711dae55b,c2b63d7c9c875408,Germany,DE,de-DE,2026-08-13T14:37:46+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,website
F-MZVX7X8Q2F21,c1b40097b2707fd8,a94beefe16978c2e,France,FR,fr-FR,2026-08-13T14:40:37+00:00,page_load_speed,3,"Les pages mettent quelques secondes à s'afficher, ce n'est pas terrible.",tablet,customer_service
F-WK7HBEZX4K0F,677f8711a5f7fba7,3712cbfd1db253c7,Germany,DE,de-DE,2026-08-13T14:23:11+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,customer_service
F-IFQVDMSKM80O,f31fcb4e431ce024,14f38fb387c1b36d,United Kingdom,GB,en-GB,2026-08-13T14:44:18+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,website
F-VVES4QWDN2LP,be31e8ad4d986cef,e86d759e02208100,United Kingdom,GB,en-GB,2026-08-13T14:42:42+00:00,delivery_experience,2,Tracking never updated and the parcel was left in the rain.,mobile,mobile_app
F-YDV2NASXWQH5,697ba9b6ae7a3f83,cb08bbc33c4161e8,United Kingdom,GB,en-GB,2026-08-13T14:30:52+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,website
F-P7QMXAQ1UINW,c0899af35bec0d80,f4ffde6d46c48a47,France,FR,fr-FR,2026-08-13T14:31:50+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-9UBK9RCG9GG0,f6bec316e03fa591,0e6e807265b1627d,Germany,DE,de-DE,2026-08-13T14:17:20+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",desktop,customer_service
F-WSO80EC5E8ZM,a9efe134d738699c,ea48200104f5b81a,United Kingdom,GB,en-GB,2026-08-13T14:18:22+00:00,search_relevance,3,"The search works, though it sometimes ignores my spelling mistakes.",tablet,mobile_app
F-8GKHHKN8GITW,82135e157b58c6a5,749e59ed3ded7013,United Kingdom,GB,en-GB,2026-08-13T14:25:13+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,tablet,mobile_app
F-HPBCY8PUU88W,ef8d6828b8bdc47c,64aa53e92e570cd6,France,FR,fr-FR,2026-08-13T14:41:38+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,customer_service
F-366V6FTLR24X,356d3ca583c793f4,a28c740c57e2785e,France,FR,fr-FR,2026-08-13T14:42:50+00:00,checkout_flow,2,"Le paiement a échoué plusieurs fois, c'est très frustrant.",desktop,website
F-DBSNE82II3TG,139f9196bd4a792c,49846e2541347c53,France,FR,fr-FR,2026-08-13T14:35:41+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat. Je commande sur le site plusieurs fois par semaine.,mobile,mobile_app
F-KPVIXPCK9CTG,ae130f256c1f5849,e9c057fade16e7bd,United Kingdom,GB,en-GB,2026-08-13T14:46:14+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience.",mobile,mobile_app
F-F3LX6OIT9XSK,2d6b1ab0ffcfd7e5,b9f29b11705e3af7,Germany,DE,de-DE,2026-08-13T14:38:36+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Das ist meine zweite Bestellung in diesem Monat.",desktop,customer_service
F-8AKMHNV0XTI5,4e76ef9d614b624e,ab17a62a1273ef97,France,FR,fr-FR,2026-08-13T14:21:10+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,desktop,mobile_app
F-IQGBSYKIVSSQ,f10c15189902057b,61233ab4bebd3342,United Kingdom,GB,en-GB,2026-08-13T14:32:51+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family.,desktop,customer_service
F-BVFS0YSNCS7M,bd3676067c85169b,fdb59b0829eaf247,United Kingdom,GB,en-GB,2026-08-13T14:25:15+00:00,delivery_experience,3,"Delivery was okay, packaging was a little damaged on the outside.",tablet,mobile_app
F-CI8DLHS68KVJ,ad9b82c67a3c365d,24dc0b4759700c3d,France,FR,fr-FR,2026-08-13T14:31:41+00:00,search_relevance,1,J'ai cherché une marque précise et j'ai eu des articles sans rapport.,desktop,customer_service
F-JZ3BLF9313EI,637eb77859d3ec23,78024cf7660917d7,France,FR,fr-FR,2026-08-13T14:23:44+00:00,search_relevance,4,J'ai trouvé l'article en quelques secondes grâce aux suggestions. C'est ma deuxième commande ce mois-ci.,mobile,customer_service
F-467GT0J09RNA,9afc371e2e412ea6,5166dd6935235776,Germany,DE,de-DE,2026-08-13T14:38:33+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle am liebsten über die Mobile-App.",tablet,customer_service
F-JMJU2OAL4VPL,b934e5a2dba371da,edc0ebaff69ba6c6,United Kingdom,GB,en-GB,2026-08-13T14:33:12+00:00,after_sales_support,4,The after-sales team replied within minutes and fixed everything.,desktop,mobile_app
F-OGOG9G6P06N7,073c9459c423f277,36d03c53c8d2caba,Germany,DE,de-DE,2026-08-13T14:42:59+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,website
F-ANTDPCYXZGFK,4b3936ef5339b293,19cf655ed42c7f34,France,FR,fr-FR,2026-08-13T14:35:55+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",tablet,website
F-YL21FU41TUDS,fc2f35ca7f63538b,9ba3d8901ab1bdd1,France,FR,fr-FR,2026-08-13T14:43:44+00:00,after_sales_support,2,Ma réclamation a été ignorée pendant des semaines.,tablet,customer_service
F-1S7UKY7JKN4V,19deda5f9fc3d8ce,b4984ba2ec59a015,France,FR,fr-FR,2026-08-13T14:39:03+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",mobile,website
F-694JWHCQSGOL,6610974d966cb0f5,bf758718946e1bb6,France,FR,fr-FR,2026-08-13T14:19:20+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,mobile,customer_service
F-58Y4THD0WLX3,a0c6014396d56b43,5419dcfcbcc8a10f,France,FR,fr-FR,2026-08-13T14:40:07+00:00,product_recommendations,3,"Les recommandations sont inégales, certaines utiles et d'autres non.",mobile,website
F-ESK39JAG6ZXJ,8f23171ed33cebfd,36d4f309e798d86e,United Kingdom,GB,en-GB,2026-08-13T14:32:10+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop.,tablet,website
F-RTA2PU1POAKT,458b08710d6ff662,6268e7aac7a46899,Germany,DE,de-DE,2026-08-13T14:42:14+00:00,product_recommendations,2,Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun.,mobile,mobile_app
F-TXQHRBR1GQOE,921ccb0d5eb557c4,b5985988720a4efc,United Kingdom,GB,en-GB,2026-08-13T14:23:00+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,desktop,mobile_app
F-BOGOIG495XEY,21a3281f00326bc6,03f48d004692349f,United Kingdom,GB,en-GB,2026-08-13T14:36:29+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I use the site a few times a week on my phone.,desktop,mobile_app
F-7AE19IJZ2UG1,2ab9761bbf8c2359,c7b76a00a6107c50,France,FR,fr-FR,2026-08-13T14:17:27+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-SYDEBWSSKPBM,331217fee930c50e,07c1226a355b8f1e,France,FR,fr-FR,2026-08-13T14:37:32+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,mobile,mobile_app
F-2COH19F9RB3I,0f439dcddb269762,f23c8173f51265f7,United Kingdom,GB,en-GB,2026-08-13T14:37:08+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,customer_service
F-XWG7KC04XMMY,4d714923e794ff58,2b4aa0004d1f6096,France,FR,fr-FR,2026-08-13T14:31:43+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,customer_service
F-ZTVMN4NRC1VI,391b00a6e9d845ca,6460b692d2d85b37,Germany,DE,de-DE,2026-08-13T14:20:20+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service. Ich kaufe vor allem an den Wochenenden im Sale ein.",desktop,mobile_app
F-X3QBRSBQJUB5,5d5d73b88654ae8e,35d86f398a45405a,Germany,DE,de-DE,2026-08-13T14:24:13+00:00,product_recommendations,4,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,mobile_app
F-OTBLVJYMERJA,ca79d5bed8814730,2f7998cf31d1863a,United Kingdom,GB,en-GB,2026-08-13T14:30:04+00:00,after_sales_support,5,The after-sales team replied within minutes and fixed everything. This is the second order I have placed this month.,mobile,website
F-P7O0P2OR8O7D,324105864337a26a,cb46df9445cdd9bf,France,FR,fr-FR,2026-08-13T14:32:36+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-PATCQTN6NYI4,0f2a06f5a023b8c2,34a3f679f958f800,France,FR,fr-FR,2026-08-13T14:41:25+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",mobile,mobile_app
F-TZQYIRMO8IZ1,d4babc66b309ab62,af19df9ce531485c,United Kingdom,GB,en-GB,2026-08-13T14:46:05+00:00,checkout_flow,5,The checkout flow is simple and I paid with Apple Pay in seconds.,tablet,mobile_app
F-HH03ASTQYIFV,3113723d801434cd,dd921fca0ad921b1,Germany,DE,de-DE,2026-08-13T14:33:48+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren.",desktop,customer_service
F-D6K5VSE1H7QK,7114a7b75fea99bd,f09e7c4e7af3e3b5,United Kingdom,GB,en-GB,2026-08-13T14:39:09+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,mobile,mobile_app
F-47L0CLO0HPK6,06c720959e18f746,80b235e050bded1f,United Kingdom,GB,en-GB,2026-08-13T14:30:55+00:00,page_load_speed,3,"The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone.",tablet,customer_service
F-XBWOX8SKMRO0,4a8da620c8fd4c33,09635d08c26e10fa,France,FR,fr-FR,2026-08-13T14:46:09+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,mobile,website
F-811YQEBCUGZ9,d749eac7a6173ec1,308db569010f310b,France,FR,fr-FR,2026-08-13T14:43:14+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,website
F-TW8J30TZTOIR,3d164fbc7c436fe8,b0e5bab229a5d5ee,United Kingdom,GB,en-GB,2026-08-13T14:20:42+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,mobile,mobile_app
F-36743A1IG9FO,36e9163ac2bd0188,394f1f0092bad971,France,FR,fr-FR,2026-08-13T14:19:00+00:00,search_relevance,3,La recherche fonctionne mais ignore parfois mes fautes de frappe. Je fais mes achats surtout pendant les ventes du week-end.,tablet,mobile_app
F-F137X9N5RG3W,b4334c7ceecaf71f,3c0b24a9e4b24b83,Germany,DE,de-DE,2026-08-13T14:26:42+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,website
F-Z4ETO30QTQEZ,1f0dd3cd6e930a39,e3d601f70ddf1a0b,France,FR,fr-FR,2026-08-13T14:19:35+00:00,checkout_flow,5,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,mobile_app
F-AOS51M0WIJ6N,b3e6300c125f5bf6,0fd5df39a3fdf790,France,FR,fr-FR,2026-08-13T14:45:03+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",mobile,website
F-7AYZE35PZEQU,be8dfb7d16a8fdf9,df650009d3d1e672,United Kingdom,GB,en-GB,2026-08-13T14:40:50+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-NLQIXR7I4S87,45f8538a6bb4d760,9f0496ee98f7f9e5,France,FR,fr-FR,2026-08-13T14:18:11+00:00,delivery_experience,4,"Mon colis est arrivé le lendemain, service impeccable. Je recommande volontiers cette boutique à mes proches.",desktop,website
F-3YHY0SJE6HEO,effa39e5e382769f,8d3e07b71d624bec,France,FR,fr-FR,2026-08-13T14:29:22+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",tablet,customer_service
F-UPDWYVN3BJAU,582c4be99cca0748,ba6390f7c42717c8,Germany,DE,de-DE,2026-08-13T14:35:13+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",tablet,mobile_app
F-WG80YB1HU8XY,c293175edefdd0a9,dc364ff4288e095b,United Kingdom,GB,en-GB,2026-08-13T14:36:39+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. I would recommend the store to friends and family.,tablet,customer_service
F-JDK670XFDSGG,02372b2e500529eb,a000056c13da9cbd,Germany,DE,de-DE,2026-08-13T14:30:38+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-GKYDK7Y0692R,b67983896e775029,2edc58fa0ada64c9,Germany,DE,de-DE,2026-08-13T14:23:58+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",mobile,mobile_app
F-0ATEQFQ8SZVH,54881cd160af3da9,15e0461db65b3ca1,France,FR,fr-FR,2026-08-13T14:35:21+00:00,page_load_speed,4,"Les pages produits s'ouvrent très rapidement, bravo.",mobile,mobile_app
F-7219Q9GREQHP,e4b689b5637c4f42,22e3b12f885dd704,France,FR,fr-FR,2026-08-13T14:40:28+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches.",tablet,website
F-9B1BCPI82XI0,9b6dc14de32ce9c4,cd92d20e6de8facb,Germany,DE,de-DE,2026-08-13T14:45:14+00:00,delivery_experience,5,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell.",desktop,website
F-FGMUNFWH375B,488bd40bf41aafbd,28870d421892ed46,Germany,DE,de-DE,2026-08-13T14:42:33+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-TKC8GJVALNO4,699e9f54b4736bfa,5291b3576686cfb1,United Kingdom,GB,en-GB,2026-08-13T14:19:19+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-JINK3LWHI04Q,6c44ccc4025a1753,bd1566d45fe60ad6,United Kingdom,GB,en-GB,2026-08-13T14:27:25+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel. I would recommend the store to friends and family.",desktop,customer_service
F-W89AXGF5LTDZ,7a582d5af9b53d31,b7aa3e7dd7faedc2,United Kingdom,GB,en-GB,2026-08-13T14:37:15+00:00,page_load_speed,1,The site kept spinning during the sale and pages timed out.,mobile,mobile_app
F-KQ8HZO5HKFLP,01f04efdf2ad6646,e2fb8a1549fd7559,United Kingdom,GB,en-GB,2026-08-13T14:32:57+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",mobile,mobile_app
F-K2T3XK4C1598,2e8edeef2e65fdfb,22653dce51b82ca9,France,FR,fr-FR,2026-08-13T14:43:45+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,mobile_app
F-A2DDV8I1K5QY,acf0169321a936a7,a9629b3184e4db9b,United Kingdom,GB,en-GB,2026-08-13T14:45:27+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,customer_service
F-XTZ6YO8K9SW7,3be89e16166bd671,c798da9cfe656de7,Germany,DE,de-DE,2026-08-13T14:31:20+00:00,search_relevance,5,Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden.,mobile,customer_service
F-7VOBLV4RFW3A,6abf9070edc92caf,261f1a69969c2270,United Kingdom,GB,en-GB,2026-08-13T14:32:40+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",tablet,website
F-9B6LA4ZZ1V7G,fad4c8a0078ccad4,7d021c0c7adecdf1,United Kingdom,GB,en-GB,2026-08-13T14:22:23+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",desktop,mobile_app
F-T6W2HXAN7IDI,dfa5a61f0da8b4bd,42a3681a69eb8e8f,Germany,DE,de-DE,2026-08-13T14:34:08+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",mobile,customer_service
F-WPZKR371471D,865ff7fc16393e44,32d84951316e34bd,France,FR,fr-FR,2026-08-13T14:41:04+00:00,checkout_flow,1,"Erreurs de paiement sans message clair, mauvaise expérience. Je commande sur le site plusieurs fois par semaine.",desktop,mobile_app
F-TE3L9HRJSU3O,14692a21bd351136,0eb27ea0e31d12f2,United Kingdom,GB,en-GB,2026-08-13T14:21:37+00:00,search_relevance,5,The search function understands what I type and returns great matches. I mainly shop during the weekend sales.,mobile,website
F-26EMNA7KBBLM,96e7ef09be4ed2a6,e61e42a644ee906a,United Kingdom,GB,en-GB,2026-08-13T14:46:27+00:00,checkout_flow,1,I had to re-enter my card details three times before it worked. I would recommend the store to friends and family.,mobile,customer_service
F-IMA0E3R3YASR,9d5fe9d01758ad05,fe61f6981d5dcf70,Germany,DE,de-DE,2026-08-13T14:37:39+00:00,delivery_experience,2,Meine Bestellung kam eine Woche zu spät ohne jede Erklärung.,tablet,mobile_app
F-ZAMREZ3WCSN9,a4f1e01c9948f215,e530e3bd3d779b28,United Kingdom,GB,en-GB,2026-08-13T14:42:49+00:00,page_load_speed,2,"Loading speed is poor, images appear seconds after the text. This is the second order I have placed this month.",tablet,website
F-UKA78INNOLA7,b76ba2b4fcb5caa4,21129e74a6e0d356,France,FR,fr-FR,2026-08-13T14:45:55+00:00,delivery_experience,5,Livraison rapide et livreur très aimable.,desktop,mobile_app
F-U8THD15W6C1M,c9f965733f27a838,70e95a9b359ee55f,Germany,DE,de-DE,2026-08-13T14:19:15+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-MS7OF463QALG,ccc778cef81afed0,866f7a95595faf9c,Germany,DE,de-DE,2026-08-13T14:27:07+00:00,page_load_speed,3,"Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig.",tablet,customer_service
F-0MZ3H0EWCI5S,6cb130e3a92ea509,a56f40a04df1e9a8,Germany,DE,de-DE,2026-08-13T14:25:49+00:00,after_sales_support,3,"Ordentliche Hilfe, aber die Antwort war etwas generisch.",tablet,customer_service
F-TLA4KXP807WY,d9e838cf1fb59e9a,08dfd446de735425,France,FR,fr-FR,2026-08-13T14:24:05+00:00,page_load_speed,5,"La vitesse de chargement est excellente, même sur mobile.",tablet,website
F-PRF0DUVU8REX,1766c62c99c6bd39,23a8283fba2c5eba,United Kingdom,GB,en-GB,2026-08-13T14:29:54+00:00,checkout_flow,4,"Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales.",tablet,mobile_app
F-D7UFN5KHLRYK,33fbcda1a6c066b5,a80aec1715e7e509,United Kingdom,GB,en-GB,2026-08-13T14:34:27+00:00,delivery_experience,5,Delivery arrived earlier than promised and was well packaged.,desktop,website
F-9INUFTZI1SX3,fb23ee976f507412,cfbfda5b88a08224,France,FR,fr-FR,2026-08-13T14:25:37+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je commande sur le site plusieurs fois par semaine.,desktop,website
F-OJEEV9DK8FDQ,d57b938b2aa97495,afa00e0fab95be3b,France,FR,fr-FR,2026-08-13T14:20:12+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. J'utilise surtout l'application mobile pour commander.",desktop,website
F-XQXY1QPHX4JA,78f4cceaade39c3f,20b6474c5bdc1cf7,United Kingdom,GB,en-GB,2026-08-13T14:45:58+00:00,search_relevance,4,"Search results were spot on, exactly what I was looking for.",mobile,customer_service
F-SNH5F9A0G94L,3294487cfd73471b,d2b4efa6c95ecd06,Germany,DE,de-DE,2026-08-13T14:44:46+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-A6K1WOY25AWI,21df600d0fe35e82,5b0213c8af115423,France,FR,fr-FR,2026-08-13T14:23:03+00:00,product_recommendations,4,"J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je fais mes achats surtout pendant les ventes du week-end.",tablet,website
F-PWU1BKILJY6B,cdbe789ca496d509,892c50b63165e535,United Kingdom,GB,en-GB,2026-08-13T14:35:27+00:00,after_sales_support,5,Customer support resolved my issue quickly and politely. This is the second order I have placed this month.,desktop,mobile_app
F-1O37U6KM2AAI,f5fc3198ce74d7fb,d605486309ea602e,United Kingdom,GB,en-GB,2026-08-13T14:19:43+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy.,mobile,website
F-5QC2A8PQHW4B,43fb32a02193e911,4f238e629e6b54f9,France,FR,fr-FR,2026-08-13T14:18:26+00:00,after_sales_support,3,"Le support était correct, même si j'ai dû répéter mes informations.",tablet,customer_service
F-T23C4F59IJN9,7b812c384c2a7ed6,bdc4fc6f9a9c0dcb,France,FR,fr-FR,2026-08-13T14:17:30+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",desktop,customer_service
F-DCMFW0RPFIIN,1caab8754d038577,2cc024f7ec25fd7e,France,FR,fr-FR,2026-08-13T14:23:37+00:00,after_sales_support,3,"Une aide correcte, mais la réponse était un peu générique.",desktop,mobile_app
F-75P81RMEB4KK,b77d491f4abd6841,57f75a2364032d20,France,FR,fr-FR,2026-08-13T14:31:32+00:00,page_load_speed,5,"Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci.",desktop,website
F-R3T3XTKGQ8Y4,af19aa2cdf723a36,f033ec99e3fe46e8,France,FR,fr-FR,2026-08-13T14:24:25+00:00,product_recommendations,1,Les produits suggérés n'avaient rien à voir avec mon achat.,tablet,mobile_app
F-WNRMYXZUYDST,2076ee79344d8e54,4833ff407b5bb70b,Germany,DE,de-DE,2026-08-13T14:39:55+00:00,page_load_speed,3,"Das Laden ist in Ordnung, aber die Startseite könnte schneller sein.",desktop,mobile_app
F-QIAGHVW1GTP5,f3837deac61dedb1,8515cdb0b49bd59a,United Kingdom,GB,en-GB,2026-08-13T14:25:03+00:00,after_sales_support,4,My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone.,mobile,customer_service
F-6FI664O358XO,6be3ddab527c7a7c,8dcf1f00fa769e28,United Kingdom,GB,en-GB,2026-08-13T14:46:29+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I use the site a few times a week on my phone.,tablet,website
F-7641A4OMRT00,5ffcb55ac825743a,f0c9c16e63a23b2e,Germany,DE,de-DE,2026-08-13T14:19:24+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",mobile,mobile_app
F-DNQTV4YQKE0T,3b2766e0abf19500,d84a501068182ccf,United Kingdom,GB,en-GB,2026-08-13T14:25:02+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,tablet,customer_service
F-AP2PQJI9HHBL,48b0e6cbf9b346c6,07e1972a1f0480d8,France,FR,fr-FR,2026-08-13T14:21:39+00:00,delivery_experience,2,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je fais mes achats surtout pendant les ventes du week-end.,desktop,mobile_app
F-MFYVQLSCIDZA,ccc75a47044cbf55,0599eda7782c95aa,United Kingdom,GB,en-GB,2026-08-13T14:37:56+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating. I would recommend the store to friends and family.,tablet,mobile_app
F-RHBRVCMLYC3L,80ee4ce6e2ec617e,de613fa450d2caf3,United Kingdom,GB,en-GB,2026-08-13T14:20:51+00:00,page_load_speed,2,The site kept spinning during the sale and pages timed out.,tablet,customer_service
F-77BXZ7YUKBGB,54abc1ad19992acf,8a1c4fe4da232933,United Kingdom,GB,en-GB,2026-08-13T14:33:53+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer. I mainly shop during the weekend sales.",tablet,mobile_app
F-K8VQCV7YU57M,0ea8447f0d1c40eb,f39bc07307f33ded,United Kingdom,GB,en-GB,2026-08-13T14:18:17+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund. The mobile app is my preferred way to order.,tablet,website
F-S1WIDMZ0B2KC,391f799772c940d0,d2e728f1f12a8798,Germany,DE,de-DE,2026-08-13T14:29:41+00:00,after_sales_support,5,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich bestelle am liebsten über die Mobile-App.,desktop,customer_service
F-RGDGRPLFQZI2,f944d789492cb748,5eb8e6e1d72f4e57,Germany,DE,de-DE,2026-08-13T14:18:43+00:00,checkout_flow,3,"Der Checkout war einfach, aber die Seite lud ein paar Mal neu.",desktop,customer_service
F-5Y2NVNFT1BKO,6ea6b6f934456d85,06a1189b0cf5272b,France,FR,fr-FR,2026-08-13T14:23:28+00:00,search_relevance,4,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,website
F-6GAU8BKU2TOT,a553c6cfdf7d9cf5,2fa60bacbe079afa,France,FR,fr-FR,2026-08-13T14:37:44+00:00,after_sales_support,5,"Excellent support, l'agent a fait tout son possible pour m'aider.",tablet,website
F-I30EXMQVF1H1,7e7e33bfe400f30d,cc56be0418b032b4,United Kingdom,GB,en-GB,2026-08-13T14:38:09+00:00,delivery_experience,3,"Delivery was within the expected window, nothing special.",desktop,customer_service
F-XCJ1FQYIWDS8,a590218f4298e096,a17603daa34e9e93,France,FR,fr-FR,2026-08-13T14:27:13+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide.",tablet,customer_service
F-0TB2D5SZOONG,5e473643550c0b0a,3676c9d382e6c43c,France,FR,fr-FR,2026-08-13T14:17:03+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-NUAA9TZ9MKBK,5bc5b0563b5a521d,8e7e7a1a9162f4f0,France,FR,fr-FR,2026-08-13T14:31:37+00:00,page_load_speed,1,"Le site a planté pendant les soldes, les pages ne se chargeaient pas. Je commande sur le site plusieurs fois par semaine.",mobile,mobile_app
F-PI6WVQ895JN7,879831e4f7338f1a,04dc8f2761f20389,Germany,DE,de-DE,2026-08-13T14:28:41+00:00,checkout_flow,2,"Die Zahlung scheiterte mehrfach, sehr frustrierend.",desktop,website
F-99PIZG7GV55H,11a01d7928f1c7ad,03e105c879cb7e3e,Germany,DE,de-DE,2026-08-13T14:29:11+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",mobile,mobile_app
F-LCZYJQVIBC4Q,1e37c694e39ababf,8fadda923f8f7426,France,FR,fr-FR,2026-08-13T14:33:35+00:00,product_recommendations,4,Les recommandations personnalisées étaient pertinentes et utiles.,desktop,website
F-37BYP9BS8HL9,1fa761c8871ad8df,913140df9528c2c4,Germany,DE,de-DE,2026-08-13T14:20:53+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",tablet,mobile_app
F-C8CI2SMHTZWA,57d0f2f5879db1d5,1c08cbb50a2765b0,Germany,DE,de-DE,2026-08-13T14:41:28+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-6PR7TF0MTERZ,8f808d39b2ef165b,67bf09ba0f31a3e8,United Kingdom,GB,en-GB,2026-08-13T14:31:41+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,mobile,website
F-NC6PCXP37OFJ,0103f4b3bbe04723,be36c814df0b25ee,France,FR,fr-FR,2026-08-13T14:24:36+00:00,search_relevance,2,La recherche m'a renvoyé surtout des produits hors sujet.,desktop,customer_service
F-FL0793TN7XWI,e192646f1ba1d9f5,30019713f62b989a,United Kingdom,GB,en-GB,2026-08-13T14:46:37+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,tablet,mobile_app
F-RI0MGO6ALESZ,6f67590130177ffa,8898a61b8cd097f4,France,FR,fr-FR,2026-08-13T14:25:28+00:00,page_load_speed,1,"La page de paiement a mis une éternité à charger, j'ai failli abandonner. Je commande sur le site plusieurs fois par semaine.",desktop,website
F-WJXKVFC9LSCY,4d298bfd82958ffa,672ee6a7252f16e7,France,FR,fr-FR,2026-08-13T14:20:56+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,website
F-1TS1VRPE9WVK,80de8ba87ceea22d,e2e54eed3684b476,United Kingdom,GB,en-GB,2026-08-13T14:22:54+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",mobile,mobile_app
F-3EC3ZAZEN71O,98ef79a9f7242eef,d690bad93f160e44,France,FR,fr-FR,2026-08-13T14:34:03+00:00,checkout_flow,5,"Le paiement s'est fait en quelques clics, très simple et rapide. C'est ma deuxième commande ce mois-ci.",mobile,website
F-FSF909H9GWMR,ceab13ee8eb20c6f,324d9310b45cd7a6,France,FR,fr-FR,2026-08-13T14:30:35+00:00,product_recommendations,1,Les recommandations sont toujours les mêmes articles déjà consultés. Je recommande volontiers cette boutique à mes proches.,tablet,website
F-B84IPU03S5CE,ce4d4bf43d2ac0b3,7d1f11b41d977ccb,France,FR,fr-FR,2026-08-13T14:33:58+00:00,product_recommendations,5,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",mobile,customer_service
F-2R2XS43QUDO0,241a6759d9e572bb,1e665ed086293250,France,FR,fr-FR,2026-08-13T14:46:38+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles. C'est ma deuxième commande ce mois-ci.,desktop,website
F-OJ8Q1QENMYAQ,e1625004248417a5,fe1422242368dc49,France,FR,fr-FR,2026-08-13T14:39:25+00:00,after_sales_support,4,"Excellent support, l'agent a fait tout son possible pour m'aider.",mobile,mobile_app
F-9TMO0CDYNTFZ,3b95947e443843b3,d15e35af03fb1885,France,FR,fr-FR,2026-08-13T14:25:24+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-NOBXWXSKV827,a0debe3484fdd211,2443b503aefebfc3,Germany,DE,de-DE,2026-08-13T14:37:17+00:00,search_relevance,4,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,mobile_app
F-G356EFJNV6MW,ae86e940d2217526,728edcdb672a4a5a,Germany,DE,de-DE,2026-08-13T14:21:24+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,customer_service
F-GI88Q9BAUXSI,f3e864f40a1312d8,6569dcfaf0075528,France,FR,fr-FR,2026-08-13T14:43:04+00:00,product_recommendations,4,Les recommandations sur la page d'accueil étaient vraiment utiles.,tablet,customer_service
F-PB8Y6N7NSUJX,7fb1b12025775678,06658ef1b3aa21c1,Germany,DE,de-DE,2026-08-13T14:37:28+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt.,mobile,mobile_app
F-KZU7I8NVTALR,015fd899d108400f,d506caf5f5fed19a,Germany,DE,de-DE,2026-08-13T14:39:45+00:00,page_load_speed,4,"Die Produktseiten öffnen sich sehr schnell, super.",mobile,website
F-81TQ7CGX5D28,76af9af19e033159,6319d097f9a0f131,United Kingdom,GB,en-GB,2026-08-13T14:19:33+00:00,after_sales_support,3,The agent was polite but could not solve my problem directly.,tablet,website
F-J78RDJR1CYL2,75315f8c7dfaf5d8,83913a83bd3079d5,Germany,DE,de-DE,2026-08-13T14:29:11+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,customer_service
F-AY1ZAGTKNXYI,29cd106b250042d1,94a949984592f130,France,FR,fr-FR,2026-08-13T14:27:34+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,mobile_app
F-6FBYBNH2VDRY,359a3fdf8034a9be,47e8c3b4a17e2153,France,FR,fr-FR,2026-08-13T14:46:37+00:00,product_recommendations,3,"Les articles associés étaient corrects, je m'attendais à mieux.",desktop,customer_service
F-F6G1CMN2P3ON,2d808280d1934884,15a59ae65626628f,Germany,DE,de-DE,2026-08-13T14:43:36+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",desktop,mobile_app
F-ETNS987ZOFG5,e0ec8a1b03745924,dfba9b9b9ceb2c21,Germany,DE,de-DE,2026-08-13T14:32:49+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,website
F-7PBJS7FF3HLM,430b0a5e62b1d44f,9a734b3e4ac4a8d7,France,FR,fr-FR,2026-08-13T14:35:07+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats.,tablet,mobile_app
F-SLXDQVGRD5XG,5bb21b3cf007efdf,99b577853a764a0e,United Kingdom,GB,en-GB,2026-08-13T14:31:43+00:00,search_relevance,2,I searched a specific brand and got unrelated items first.,desktop,website
F-E6MY4BMTF6D1,77ca3f5794b0db7b,38227176048caab5,France,FR,fr-FR,2026-08-13T14:19:34+00:00,delivery_experience,4,Livraison rapide et livreur très aimable.,tablet,customer_service
F-90R0UGZBGSQU,5057451782a32fa4,2afc779a8f21fc4e,France,FR,fr-FR,2026-08-13T14:23:25+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois.",mobile,customer_service
F-VJHIA6UYTDTJ,97c900039538fc27,0c4b04c1cff7960b,United Kingdom,GB,en-GB,2026-08-13T14:38:02+00:00,checkout_flow,4,"Checkout was smooth, only a few steps and payment worked first time.",tablet,website
F-JLB3464JK8PX,cd793aac89264bda,f7bc4f21eb39f10f,Germany,DE,de-DE,2026-08-13T14:45:02+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen.",mobile,mobile_app
F-QCS7GBRZR0M7,32228dfe62c58f63,665c27ee4665c3bb,Germany,DE,de-DE,2026-08-13T14:29:01+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,customer_service
F-CLKLUW2C4EA3,4876be90d9e67969,60d0e8da3186b28d,Germany,DE,de-DE,2026-08-13T14:37:21+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Das ist meine zweite Bestellung in diesem Monat.",tablet,mobile_app
F-HOFQ03FFLBDN,573f6b99a82432aa,a417933f7db078ee,United Kingdom,GB,en-GB,2026-08-13T14:30:20+00:00,search_relevance,4,"Great search relevance, the filters helped me narrow down quickly.",tablet,mobile_app
F-1L638ST2Z5QQ,48708813261589cb,356b4e51c2300d8f,France,FR,fr-FR,2026-08-13T14:24:36+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",mobile,website
F-VFVJXRXTSQTZ,0eabc08d5c239773,b0beba0b455b694d,Germany,DE,de-DE,2026-08-13T14:23:25+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",mobile,website
F-L5ZQVGA4RBD0,d83b0827db354494,32f3aee255d23eb7,Germany,DE,de-DE,2026-08-13T14:30:40+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service.",tablet,website
F-9II9T7T15HVA,c2f213b35e66ebc8,5034125490d4d35a,United Kingdom,GB,en-GB,2026-08-13T14:18:44+00:00,product_recommendations,5,Recommendations matched my taste and I added two extra products.,tablet,mobile_app
F-52UDBH5UM2OH,4f6a6d9be9664aa3,77affd895aab6598,United Kingdom,GB,en-GB,2026-08-13T14:17:20+00:00,checkout_flow,5,"Smooth and quick checkout, exactly how online shopping should feel.",tablet,mobile_app
F-US8TJTJK1MV7,a97f4bae9fad0afc,6b43140987401c03,France,FR,fr-FR,2026-08-13T14:39:00+00:00,checkout_flow,1,"Erreurs de paiement sans message clair, mauvaise expérience. Je fais mes achats surtout pendant les ventes du week-end.",mobile,customer_service
F-5Z2M02AWRDLG,b39dae35d1c12497,728365c72e646f2f,France,FR,fr-FR,2026-08-13T14:18:05+00:00,delivery_experience,1,Ma commande a été retardée d'une semaine sans aucune explication.,desktop,mobile_app
F-WR5GNT1KLG31,514d9b34cf906516,ffd9371facb6d717,Germany,DE,de-DE,2026-08-13T14:44:57+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. Ich bestelle am liebsten über die Mobile-App.",tablet,website
F-661Q409733DP,a97de344d6b27636,7d99fe93a4d945a2,France,FR,fr-FR,2026-08-13T14:34:48+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,mobile_app
F-I7BL4Z9PTILB,907887be7274f53a,4237f741300a166a,United Kingdom,GB,en-GB,2026-08-13T14:45:20+00:00,delivery_experience,3,The parcel arrived fine but the tracking stopped updating.,mobile,customer_service
F-YHV47SZTWNEB,695d0a5c3673f79d,69bf02445876943c,United Kingdom,GB,en-GB,2026-08-13T14:18:13+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",desktop,mobile_app
F-2WZBC62DDDNY,fb331d5288cccf17,974fa967c3dfe40e,Germany,DE,de-DE,2026-08-13T14:42:18+00:00,checkout_flow,5,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,customer_service
F-H8C91ST1NYRM,4024140ecc22623f,0790f335039e86f2,Germany,DE,de-DE,2026-08-13T14:38:19+00:00,page_load_speed,2,"Produktseiten sind im Mobilfunknetz extrem langsam, sehr nervig.",mobile,mobile_app
F-7CT16A5Q5Y9G,7e2d6b553d0dd78e,5cebee8ab55b6b34,France,FR,fr-FR,2026-08-13T14:27:34+00:00,product_recommendations,2,Les recommandations sont génériques et sans intérêt.,tablet,website
F-H7JL4ZPFG28T,358ff91bb94907f9,9298b5985344e81c,United Kingdom,GB,en-GB,2026-08-13T14:37:03+00:00,page_load_speed,3,"Pages take a few seconds to load on my connection, not terrible though.",mobile,mobile_app
F-T7Q61U3AKHYL,93831a590b841e92,84879ac8f9ca4bf8,Germany,DE,de-DE,2026-08-13T14:25:50+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst. Ich bestelle am liebsten über die Mobile-App.,mobile,customer_service
F-3SL8CRGUXMQX,8f26a9aa5ae22c7c,18523f023d498812,Germany,DE,de-DE,2026-08-13T14:18:35+00:00,delivery_experience,1,"Die Lieferung kam beschädigt an, der Karton war völlig zerdrückt.",tablet,customer_service
F-K2T0RCUHZNF6,fc68e5e6a13c7d55,27cc83a8d48829a4,United Kingdom,GB,en-GB,2026-08-13T14:17:03+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all.,mobile,mobile_app
F-J6M6HY0WCP37,5ccc863b709b6524,e28f4a6bdd928b8c,France,FR,fr-FR,2026-08-13T14:39:22+00:00,after_sales_support,3,L'agent était poli mais n'a pas pu résoudre mon problème.,desktop,mobile_app
F-DAY86A89SGJ1,956aba592bfbd7d3,994ef43a77d91244,United Kingdom,GB,en-GB,2026-08-13T14:39:39+00:00,page_load_speed,4,Search and category pages load very quickly on both mobile and desktop.,desktop,customer_service
F-K4FKW7G5L4L4,3e8359dfdf930bc9,552db56d8a6bef35,Germany,DE,de-DE,2026-08-13T14:20:29+00:00,checkout_flow,4,"Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt.",tablet,website
F-O5FVS39BMBF3,32fbb3c38e8deba9,d4856f14e6682579,France,FR,fr-FR,2026-08-13T14:39:37+00:00,after_sales_support,2,"L'agent n'était pas serviable, j'ai dû le contacter trois fois. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-VECDEJAGGEB7,e37b54d74dfc90ea,36ca8734960f0d7d,United Kingdom,GB,en-GB,2026-08-13T14:32:58+00:00,page_load_speed,5,Search and category pages load very quickly on both mobile and desktop. I mainly shop during the weekend sales.,mobile,mobile_app
F-S7HLO6Q0YAMX,093bd641b2231af2,4a6234f44177f6f9,Germany,DE,de-DE,2026-08-13T14:46:27+00:00,after_sales_support,4,Der Kundenservice hat mein Problem schnell und freundlich gelöst.,mobile,customer_service
F-O39C7QQV18PF,78a491e2b50ef122,66ef07a726e30711,France,FR,fr-FR,2026-08-13T14:32:27+00:00,delivery_experience,3,La livraison a pris quelques jours de plus que prévu. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-LZJ8BQSJHDRG,cb951bfd5900f0f3,4760461048ff4e0d,Germany,DE,de-DE,2026-08-13T14:38:27+00:00,search_relevance,5,"Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen.",desktop,mobile_app
F-31R4OZY62B9D,d0286b3614a8ba7a,2b3e7df65d76c09e,United Kingdom,GB,en-GB,2026-08-13T14:32:27+00:00,after_sales_support,2,My complaint was ignored for weeks and I got no refund.,desktop,mobile_app
F-UZ0SEJ50ZEVK,56c33b3ab95ebee0,25864d0e136fa346,France,FR,fr-FR,2026-08-13T14:28:37+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-BWBO4E63TXO4,87c4f89919cba45c,266ee71bcb80599b,Germany,DE,de-DE,2026-08-13T14:19:11+00:00,checkout_flow,4,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-GAZN6IAUYGU8,8279b9446248ccc2,0faf5b9c9ef3db27,United Kingdom,GB,en-GB,2026-08-13T14:21:13+00:00,delivery_experience,2,The delivery arrived damaged and the box was completely crushed.,mobile,customer_service
F-ERAEBJMI2NZD,eeac942456ef35e0,522ce64af2213659,France,FR,fr-FR,2026-08-13T14:36:54+00:00,checkout_flow,4,"Le processus de commande est fluide, j'ai payé avec Apple Pay. J'utilise surtout l'application mobile pour commander.",mobile,website
F-OK3SCK1U1DM6,af7ffc491a79b657,e30fea4c65b6b503,France,FR,fr-FR,2026-08-13T14:46:54+00:00,page_load_speed,3,"Les temps de chargement sont corrects, sans plus.",desktop,customer_service
F-WFLIUS6K89FZ,8550809fa0147477,df7a414f007458e5,United Kingdom,GB,en-GB,2026-08-13T14:45:09+00:00,search_relevance,5,I found the exact item in seconds thanks to smart search suggestions.,desktop,customer_service
F-FNAZ75QJQFFN,6a98e34db53c9fad,bb61ce6649cd77f0,United Kingdom,GB,en-GB,2026-08-13T14:45:31+00:00,product_recommendations,3,"The 'related items' were okay, I expected something more tailored.",tablet,mobile_app
F-RE6KG67L6EGH,4dd27f717fbf3ee1,3c55c86e7f233365,United Kingdom,GB,en-GB,2026-08-13T14:36:09+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",desktop,customer_service
F-QXIO4WQN1C5O,edb96cb8c9b53f56,5b897d615a10b106,Germany,DE,de-DE,2026-08-13T14:38:18+00:00,product_recommendations,4,"Die Empfehlungen passten zu meinem Geschmack, ich habe zwei Artikel ergänzt.",mobile,customer_service
F-CIYEPIPRI7KH,974e5e9ffbf2f6af,6479d8be1895da27,France,FR,fr-FR,2026-08-13T14:32:15+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,mobile_app
F-R7RBD4XGXJGF,3243f66f5d06fed9,00a1821332cf05e9,United Kingdom,GB,en-GB,2026-08-13T14:25:27+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me.",desktop,mobile_app
F-1ML0UPVUDFTT,2943cf1bb5f815fa,67010abeeea11137,Germany,DE,de-DE,2026-08-13T14:40:49+00:00,delivery_experience,4,"Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,mobile_app
F-Z5FEUDFGOPZX,459ccdb8f3d01a1c,0f9dd195b64f747c,United Kingdom,GB,en-GB,2026-08-13T14:37:34+00:00,page_load_speed,4,The site loaded instantly and the product pages felt really snappy.,desktop,customer_service
F-8VVFARF7317S,23472eb6272dda8f,889ba145fcd6ad68,United Kingdom,GB,en-GB,2026-08-13T14:22:56+00:00,delivery_experience,4,"My parcel arrived the next day, brilliant service.",mobile,website
F-HL0363M9K90V,de34c7f01cc35ccf,82d9fcd9ba524303,Germany,DE,de-DE,2026-08-13T14:26:05+00:00,search_relevance,3,"Die Ergebnisse waren annehmbar, ich musste etwas suchen. Ich bestelle mehrmals pro Woche über die Website.",desktop,website
F-KUJURKZ6MON1,b0bbafa067d33aad,eba439dea5b57de3,United Kingdom,GB,en-GB,2026-08-13T14:43:09+00:00,checkout_flow,5,"Very easy checkout, the address was pre-filled and everything was clear.",desktop,website
F-UMQRQYZVRLEJ,40121ea200c1046d,761afb0d539f552b,Germany,DE,de-DE,2026-08-13T14:39:44+00:00,search_relevance,5,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich kaufe vor allem an den Wochenenden im Sale ein.",tablet,website
F-EOZE2GTABQGG,902c846b74f1dfb9,b368804c6865aac7,France,FR,fr-FR,2026-08-13T14:19:13+00:00,product_recommendations,5,Les recommandations sur la page d'accueil étaient vraiment utiles.,desktop,website
F-EK1KA5LSC76B,110c04a96343fd74,8f1ea596e6b217b8,United Kingdom,GB,en-GB,2026-08-13T14:31:28+00:00,delivery_experience,5,"My parcel arrived the next day, brilliant service.",mobile,website
F-JFL2DE7EUBM7,ffbff1316d2b2d00,7bda8731c4f15d12,Germany,DE,de-DE,2026-08-13T14:31:53+00:00,delivery_experience,3,"Das Paket kam an, aber die Sendungsverfolgung blieb stehen.",tablet,mobile_app
F-H1TWDLGRO0MW,2d98568c167ab719,29969324fcb240a5,Germany,DE,de-DE,2026-08-13T14:22:59+00:00,search_relevance,3,"Die Ergebnisse sind okay, aber ein paar Artikel passten nicht. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-D41WDCKJQ14O,47cce33c7f1d6d20,536179364063c5a3,United Kingdom,GB,en-GB,2026-08-13T14:20:11+00:00,product_recommendations,4,"Loved the 'you might also like' section, it suggested perfect items.",desktop,customer_service
F-TXSBL7HI3SHM,6eb94cf8c5be3562,c56ff5467afb9d8e,Germany,DE,de-DE,2026-08-13T14:37:47+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",desktop,mobile_app
F-1FFD8C8SQ3AA,c07739e058ccf037,7840bd9b8a558f49,Germany,DE,de-DE,2026-08-13T14:41:52+00:00,page_load_speed,5,"Die Seite lädt sofort, wirklich sehr flüssig.",tablet,mobile_app
F-XKHZUNXR7AE5,0973352899c206e9,b88a267f4b626f01,France,FR,fr-FR,2026-08-13T14:23:49+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,desktop,mobile_app
F-D1YH0CSGG8S8,3619ceae0d8f0b9d,385d680370125958,Germany,DE,de-DE,2026-08-13T14:40:27+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte.",mobile,customer_service
F-7SQU65YRJVWC,fcd820d02ca4c3e7,0a3e27f4beb55231,France,FR,fr-FR,2026-08-13T14:34:00+00:00,product_recommendations,3,"Des recommandations raisonnables, bien que répétitives.",tablet,mobile_app
F-DYGIZQEKKHHF,8c734dc3cda0455b,3bb3825e64cfe4d6,France,FR,fr-FR,2026-08-13T14:21:23+00:00,search_relevance,4,"Les résultats de recherche étaient parfaits, exactement ce que je cherchais. Je recommande volontiers cette boutique à mes proches.",desktop,customer_service
F-QNNSKC01EB00,3fae5a7bab6c3f42,1d32fe14e7ed6a58,Germany,DE,de-DE,2026-08-13T14:43:27+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich bestelle am liebsten über die Mobile-App.",desktop,customer_service
F-RG1XQC5IOVOF,223b40dce6782170,c0f96389f3217a74,United Kingdom,GB,en-GB,2026-08-13T14:42:37+00:00,after_sales_support,3,"Reasonable help, but the reply was a bit generic. I would recommend the store to friends and family.",mobile,website
F-K3YKVM119F55,b49cb3cdfe01ec79,3dad68efe258cbde,Germany,DE,de-DE,2026-08-13T14:44:23+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,mobile_app
F-UNC933DQNWBQ,2f22b9169213a38b,3c6e48e7a2dca6b5,France,FR,fr-FR,2026-08-13T14:24:34+00:00,checkout_flow,5,"Un parcours d'achat rapide et agréable, bravo.",tablet,customer_service
F-2QPH8AB9D9A0,2c0b59498eb8edc2,0460f2710a4130c1,Germany,DE,de-DE,2026-08-13T14:30:57+00:00,after_sales_support,4,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-TF6P2VQSQFGA,402f254348114fb4,645412a4c8a06014,France,FR,fr-FR,2026-08-13T14:23:37+00:00,checkout_flow,3,"Un achat correct, les options de livraison étaient peu claires. Je recommande volontiers cette boutique à mes proches.",mobile,customer_service
F-KBZQB78VK4M9,44e01df2614d8fca,c6d91dcdecce6b02,Germany,DE,de-DE,2026-08-13T14:28:31+00:00,checkout_flow,3,"Die Bestellung funktionierte, aber ich musste ein Konto anlegen. Ich bestelle am liebsten über die Mobile-App.",desktop,mobile_app
F-PNNKT3GCF7VU,b70e9a9c17f367d6,8c75207ab9f766d0,France,FR,fr-FR,2026-08-13T14:18:15+00:00,search_relevance,4,La recherche comprend bien ce que je tape et propose d'excellents résultats. C'est ma deuxième commande ce mois-ci.,desktop,customer_service
F-ZKH33T5MRCDJ,e3aa9a4db06a4ec8,57e698a7b0de3ab4,France,FR,fr-FR,2026-08-13T14:28:33+00:00,search_relevance,2,J'ai cherché une marque précise et j'ai eu des articles sans rapport. Je fais mes achats surtout pendant les ventes du week-end.,mobile,website
F-BMU32DSCW667,560e7001591a3fa8,1e57804c55a0d161,Germany,DE,de-DE,2026-08-13T14:35:12+00:00,delivery_experience,3,Die Lieferung dauerte ein paar Tage länger als angekündigt. Ich bestelle am liebsten über die Mobile-App.,desktop,website
F-EFSUFUS8Q2FO,99de7b3d8436f361,3a564835f50d3593,Germany,DE,de-DE,2026-08-13T14:25:05+00:00,product_recommendations,1,Die Empfehlungen sind generisch und uninteressant. Ich bestelle am liebsten über die Mobile-App.,mobile,website
F-59EJSZ2U8SU6,6f3c305428daf1c5,cf9e5dd2598c1e5b,United Kingdom,GB,en-GB,2026-08-13T14:29:35+00:00,product_recommendations,4,Recommendations matched my taste and I added two extra products. This is the second order I have placed this month.,tablet,website
F-K7BOEZGVY8VG,35ab04de6d3838b1,606b2c9f2544d402,United Kingdom,GB,en-GB,2026-08-13T14:28:22+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,desktop,customer_service
F-ZEHR27IB48CJ,37c356492c1c87fb,389f5b3fc1ed0010,United Kingdom,GB,en-GB,2026-08-13T14:24:58+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all.,desktop,mobile_app
F-3Q0G9R1BUVG6,bb587eaae5245794,846004c372bd6228,Germany,DE,de-DE,2026-08-13T14:20:37+00:00,delivery_experience,3,"Die Lieferung kam im erwarteten Zeitraum, nichts Besonderes.",tablet,customer_service
F-B1PZHTTOM7LQ,b40e021ae4d8d947,92007bb70c05be11,United Kingdom,GB,en-GB,2026-08-13T14:29:39+00:00,search_relevance,5,The search function understands what I type and returns great matches.,mobile,website
F-GFLKWZZW9EXX,aaf45225bd17652f,b1487229e2f5108b,France,FR,fr-FR,2026-08-13T14:25:29+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",desktop,mobile_app
F-8Z64TIESLCKD,0d5e993d8f881d10,b131701fc9d09553,Germany,DE,de-DE,2026-08-13T14:39:13+00:00,product_recommendations,2,"Schlechte Empfehlungen, mir wurden ständig ausverkaufte Artikel gezeigt.",mobile,mobile_app
F-VPW362IWUZ5F,786687900d112ef3,f20343e21e322792,United Kingdom,GB,en-GB,2026-08-13T14:28:24+00:00,delivery_experience,4,"Excellent delivery, tracking updated regularly and on time.",tablet,customer_service
F-L62NIVX40STA,bd75c8be88994eb3,0e28291525077b10,United Kingdom,GB,en-GB,2026-08-13T14:19:15+00:00,after_sales_support,1,The support agent was unhelpful and I had to contact them three times. I mainly shop during the weekend sales.,desktop,mobile_app
F-B5NHRYZ0O49I,e70915daf0032981,7a050ae9ad51b088,France,FR,fr-FR,2026-08-13T14:45:11+00:00,search_relevance,5,"La pertinence des résultats est excellente, les filtres m'ont bien aidé.",tablet,mobile_app
F-APVINTXL7QH0,0fa8bcc7e58e03f8,3bc02ebbfd5d1c27,France,FR,fr-FR,2026-08-13T14:19:27+00:00,page_load_speed,4,"Le site se charge instantanément, c'est vraiment très fluide. J'utilise surtout l'application mobile pour commander.",tablet,website
F-XRMMQA1IWSW0,19c1ccb247eda5e0,051b89dd5d2cea3b,France,FR,fr-FR,2026-08-13T14:46:06+00:00,delivery_experience,5,La livraison est arrivée en avance et bien emballée. C'est ma deuxième commande ce mois-ci.,tablet,mobile_app
F-WRM5R7YA9R5Q,44550e971a592f03,6f034e4c709c9c9d,Germany,DE,de-DE,2026-08-13T14:27:00+00:00,checkout_flow,4,"Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar.",mobile,website
F-TMHROPSXDK9E,eefd71734bf6da44,362f26668167a358,United Kingdom,GB,en-GB,2026-08-13T14:45:57+00:00,page_load_speed,4,"Lovely fast experience, the homepage loaded in under a second. I mainly shop during the weekend sales.",desktop,customer_service
F-H4D330WJ9APW,ef31ee6e5e8be6ff,0798d2e6e5e2dbec,France,FR,fr-FR,2026-08-13T14:22:56+00:00,after_sales_support,2,J'ai attendu 40 minutes au téléphone puis on m'a raccroché au nez.,desktop,customer_service
F-BNZ9PCES9FV0,182f48c4239d52cf,852535dacdc20f33,United Kingdom,GB,en-GB,2026-08-13T14:46:36+00:00,checkout_flow,2,"Checkout kept failing at the payment step, very frustrating. I use the site a few times a week on my phone.",desktop,customer_service
F-9YZ0Q74PL5OV,d876f5d7e2c7fd9d,2349be7059e73e02,United Kingdom,GB,en-GB,2026-08-13T14:18:32+00:00,checkout_flow,4,The checkout flow is simple and I paid with Apple Pay in seconds.,mobile,mobile_app
F-Z57H40DDNL1J,5b6ab60bf414693c,86ce92efaa3caa2c,Germany,DE,de-DE,2026-08-13T14:41:28+00:00,delivery_experience,3,"Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle mehrmals pro Woche über die Website.",mobile,website
F-AXZAAQ97Q5ZA,2f7b8657eaba74d9,d295f3339a288bf6,Germany,DE,de-DE,2026-08-13T14:31:37+00:00,delivery_experience,4,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,website
F-2LHVPFBR5UWD,8f1ecc9913556af8,01ac72e51b8ba3a2,Germany,DE,de-DE,2026-08-13T14:44:36+00:00,after_sales_support,2,Ich hing 40 Minuten in der Warteschleife und wurde dann getrennt.,mobile,website
F-HZEP047KECV6,2c76b2dbf4d7ac3f,c057e1c62b9c97f7,United Kingdom,GB,en-GB,2026-08-13T14:17:51+00:00,delivery_experience,1,The delivery arrived damaged and the box was completely crushed.,mobile,website
F-UUUFCDMB66AE,0efb8b5e70173da1,410005517becf828,United Kingdom,GB,en-GB,2026-08-13T14:42:35+00:00,product_recommendations,1,"Poor recommendations, they kept pushing items out of stock. This is the second order I have placed this month.",tablet,customer_service
F-6AWB7O2KXIX3,a92c946bdf1568fa,5f34c6e78730e627,France,FR,fr-FR,2026-08-13T14:37:01+00:00,product_recommendations,4,"Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles.",tablet,mobile_app
F-ANPWW5AW02VK,a24eecb76b505d62,6389073a19c8c76b,France,FR,fr-FR,2026-08-13T14:41:52+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu. C'est ma deuxième commande ce mois-ci.",tablet,website
F-DBRKH5XEYCRZ,91e1d19c9b6972db,69f391acf6d3e21f,United Kingdom,GB,en-GB,2026-08-13T14:42:56+00:00,page_load_speed,3,Loading speed is acceptable but could be a bit faster on the homepage. The mobile app is my preferred way to order.,tablet,mobile_app
F-CX1K7R5OTHMR,2ed39fe2f3a97ea7,4ae03f24878969e8,Germany,DE,de-DE,2026-08-13T14:46:56+00:00,after_sales_support,4,Das After-Sales-Team antwortete innerhalb weniger Minuten.,mobile,mobile_app
F-XTOQEHGNSTH8,acfa383653c6f66b,bc7da6f35a332a0b,United Kingdom,GB,en-GB,2026-08-13T14:29:54+00:00,after_sales_support,4,Customer support resolved my issue quickly and politely.,desktop,website
F-F1T5CEDVA8I2,a10bd0956b2f06f8,28912d4e3eef3915,France,FR,fr-FR,2026-08-13T14:22:26+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif. C'est ma deuxième commande ce mois-ci.",mobile,mobile_app
F-DO1LBK5EZ97J,5303c7eeb930fbaa,de3d2f10084551e4,Germany,DE,de-DE,2026-08-13T14:20:39+00:00,search_relevance,4,"Die Suchergebnisse waren punktgenau, genau was ich suchte. Ich würde den Shop an Freunde und Familie weiterempfehlen.",desktop,website
F-4O0SZLDMZDCE,9fb313e4ed77de3a,4f32016b032b34e1,Germany,DE,de-DE,2026-08-13T14:39:32+00:00,page_load_speed,5,Die Website ist schnell und angenehm zu nutzen.,mobile,mobile_app
F-95YW73C6Q4DD,c87c2eab18cb98c6,f9c87b5479ee40db,United Kingdom,GB,en-GB,2026-08-13T14:38:54+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly.",mobile,website
F-JVI3WTV2OJDW,86af4bec3dec3f47,a81ede3e2da8422d,Germany,DE,de-DE,2026-08-13T14:29:19+00:00,after_sales_support,5,"Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt.",tablet,mobile_app
F-KIU7HIXEWXH4,7ac7174a5afa0473,f3a68226af1cba94,Germany,DE,de-DE,2026-08-13T14:20:10+00:00,page_load_speed,5,"Die Ladezeit ist ausgezeichnet, auch mobil. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-QX6FJ5WYTN3E,37b16a844c3b24c7,e3cc55a0a3c823ef,France,FR,fr-FR,2026-08-13T14:30:52+00:00,search_relevance,3,Les résultats sont corrects mais certains articles n'étaient pas pertinents.,mobile,customer_service
F-FDAXZU7XRBQL,832c259e80c99081,3f69aa7fa533df81,France,FR,fr-FR,2026-08-13T14:17:59+00:00,page_load_speed,4,Le site est rapide et agréable à utiliser au quotidien.,tablet,customer_service
F-FYPX4ROJ40Y9,ab7ff1498c3598c7,b2fd1bd47231e8a3,United Kingdom,GB,en-GB,2026-08-13T14:28:55+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,tablet,customer_service
F-NY88WRW1AW4G,18232fe8d8d5a611,c4b6d87bee807924,United Kingdom,GB,en-GB,2026-08-13T14:46:57+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful. I mainly shop during the weekend sales.,mobile,customer_service
F-1RAKMT4WSVCV,f3f66ac6fd5f937d,1efe6cc7bbd14ef4,France,FR,fr-FR,2026-08-13T14:29:46+00:00,product_recommendations,3,Les suggestions sont correctes mais rien ne m'a vraiment attiré.,desktop,website
F-XDO86CG7CXXN,be65b253382738f5,8bbdf216a4df1e77,France,FR,fr-FR,2026-08-13T14:44:11+00:00,checkout_flow,5,"Le processus de commande est fluide, j'ai payé avec Apple Pay.",mobile,mobile_app
F-E1F103V7SGPF,8789cfcce548e30d,a32f4775a9d10a1e,Germany,DE,de-DE,2026-08-13T14:25:29+00:00,product_recommendations,5,Die Empfehlungen auf der Startseite waren wirklich nützlich.,desktop,customer_service
F-YSSEVK864ML6,040f682e0dff9860,d8448958c442be48,United Kingdom,GB,en-GB,2026-08-13T14:44:28+00:00,checkout_flow,3,Checkout worked but I had to create an account to finish.,desktop,website
F-6UZ8MYRCFPS2,87857fdb8df3660f,436eb4063ac16ad7,France,FR,fr-FR,2026-08-13T14:33:09+00:00,search_relevance,5,J'ai trouvé l'article en quelques secondes grâce aux suggestions. C'est ma deuxième commande ce mois-ci.,tablet,website
F-545LJG8AJFCV,68180659310da317,38362b71c792fbbd,United Kingdom,GB,en-GB,2026-08-13T14:30:27+00:00,checkout_flow,3,"Decent checkout, the delivery options could have been clearer.",mobile,customer_service
F-TKSBB7M27S0L,985eafc69537a8ce,6ccae2ce6dc336e5,France,FR,fr-FR,2026-08-13T14:18:07+00:00,after_sales_support,4,L'équipe après-vente m'a répondu en quelques minutes. Je commande sur le site plusieurs fois par semaine.,mobile,mobile_app
F-09O6WBRB4R37,4addd2c0fc94d0d3,cd5b353a27dadbf7,France,FR,fr-FR,2026-08-13T14:27:16+00:00,checkout_flow,4,"Le paiement s'est fait en quelques clics, très simple et rapide.",mobile,website
F-HHXM0QAQFAVR,455ca42cf636d6e2,230d562a6c9c8e84,United Kingdom,GB,en-GB,2026-08-13T14:32:36+00:00,after_sales_support,5,"Excellent support, the agent went above and beyond to help me. I use the site a few times a week on my phone.",desktop,website
F-1IWUVN1D76Q2,4333052b57532395,807459f40bec789d,France,FR,fr-FR,2026-08-13T14:32:08+00:00,checkout_flow,4,"Un parcours d'achat rapide et agréable, bravo. C'est ma deuxième commande ce mois-ci.",desktop,mobile_app
F-G06B9RD6B5HZ,466246aa205ce0d1,71cb57f2e7bd767f,France,FR,fr-FR,2026-08-13T14:34:08+00:00,page_load_speed,3,Le chargement est correct mais un peu lent sur la page d'accueil. C'est ma deuxième commande ce mois-ci.,mobile,mobile_app
F-JWJXYOTMHNRF,7a16f7bf98f2bdec,7389c346590dc6fe,France,FR,fr-FR,2026-08-13T14:21:25+00:00,delivery_experience,4,La livraison est arrivée en avance et bien emballée.,tablet,website
F-EXCPGCCSNAGK,6c8904da211ac0d6,f2b6b1ca0222d966,France,FR,fr-FR,2026-08-13T14:27:01+00:00,checkout_flow,4,"Commande très facile, l'adresse était pré-remplie et tout était clair.",mobile,customer_service
F-UGJRPXM6P2AU,caf887deb137f909,865d3a7d54a87c14,France,FR,fr-FR,2026-08-13T14:36:00+00:00,search_relevance,3,"Les résultats étaient acceptables, il a fallu chercher un peu.",tablet,website
F-12NJQYIR3X3C,104e1c1006b60c8a,11b10e664202fc8e,United Kingdom,GB,en-GB,2026-08-13T14:23:26+00:00,page_load_speed,4,"Page loading speed has improved a lot, everything opens quickly. The mobile app is my preferred way to order.",tablet,customer_service
F-BADQAOSEEQJA,6312c099b39c802d,833c98941085080d,France,FR,fr-FR,2026-08-13T14:36:32+00:00,checkout_flow,2,"Erreurs de paiement sans message clair, mauvaise expérience.",desktop,website
F-BFEIFOYEE3L5,4ad4335d5ba220ca,9a4d65b9ddeb7391,Germany,DE,de-DE,2026-08-13T14:30:01+00:00,page_load_speed,4,"Die Seite lädt sofort, wirklich sehr flüssig. Ich würde den Shop an Freunde und Familie weiterempfehlen.",mobile,customer_service
F-QH8VR9L2ZJ1Y,7a86bc70827eb477,b9aad03b59fca8c7,United Kingdom,GB,en-GB,2026-08-13T14:26:29+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. The mobile app is my preferred way to order.,desktop,customer_service
F-0UGJ9MLMO9FB,5ba9e38e031cc530,acc7bccae9db94e7,France,FR,fr-FR,2026-08-13T14:40:45+00:00,delivery_experience,1,Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie.,desktop,website
F-I2ETSVKVOIY5,e8debb53dba7408b,79ecd30ad6704127,United Kingdom,GB,en-GB,2026-08-13T14:42:28+00:00,delivery_experience,1,My order was delayed by a week with no explanation at all.,mobile,website
F-VXXSZM8S6STP,d7108a6f54da4030,aade07f129d11bc0,United Kingdom,GB,en-GB,2026-08-13T14:21:30+00:00,page_load_speed,5,The site loaded instantly and the product pages felt really snappy. I would recommend the store to friends and family.,mobile,customer_service
F-N809JOSBG0MJ,841f99c578844782,ef360dc459f865a5,France,FR,fr-FR,2026-08-13T14:22:59+00:00,product_recommendations,5,Les recommandations personnalisées étaient pertinentes et utiles. Je recommande volontiers cette boutique à mes proches.,desktop,website
F-8PHVLV5SBRDC,ddc4474330c4960e,d0b2d7dcdce80d71,France,FR,fr-FR,2026-08-13T14:29:54+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",desktop,customer_service
F-VON2ZJ0KWDWY,d2c70a17cebf67e2,3defda7d3397ca17,Germany,DE,de-DE,2026-08-13T14:40:25+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,mobile,customer_service
F-U9L9CQTMITIN,3ed4bb54209e84f2,b6ba569eee5f38cb,France,FR,fr-FR,2026-08-13T14:35:35+00:00,page_load_speed,4,"La vitesse de chargement est excellente, même sur mobile.",tablet,mobile_app
F-FW7Q7GPZ0P15,da659ff255e11f07,b194f93527ffd75e,United Kingdom,GB,en-GB,2026-08-13T14:45:26+00:00,search_relevance,5,"Search results were spot on, exactly what I was looking for. I use the site a few times a week on my phone.",mobile,website
F-J7C3X66W48YA,7e8e7473bf5824d1,0aad6c24c9e4a2a4,United Kingdom,GB,en-GB,2026-08-13T14:33:04+00:00,checkout_flow,2,"Payment errors and no clear error message, a really poor experience. I would recommend the store to friends and family.",desktop,customer_service
F-9ITNSUXFLQ6G,c8040a659a6df2da,b01831f9854ab418,Germany,DE,de-DE,2026-08-13T14:18:00+00:00,delivery_experience,5,"Mein Paket kam am nächsten Tag, großartiger Service.",desktop,mobile_app
F-AM7EO2B3FL8D,430c81d4d4d34adf,cbef709ad4455cde,United Kingdom,GB,en-GB,2026-08-13T14:39:29+00:00,product_recommendations,1,The recommendations are always the same items I already viewed. The mobile app is my preferred way to order.,desktop,mobile_app
F-KCJ1MONOV766,10292865e1ab0157,31015c24f0f0c3a9,France,FR,fr-FR,2026-08-13T14:43:38+00:00,search_relevance,1,La recherche m'a renvoyé surtout des produits hors sujet.,tablet,website
F-STWYJ80XIYHQ,3037dc0cddd3aa54,9fcb146c3dbc63cf,Germany,DE,de-DE,2026-08-13T14:35:45+00:00,delivery_experience,4,"Mein Paket kam am nächsten Tag, großartiger Service. Das ist meine zweite Bestellung in diesem Monat.",tablet,customer_service
F-B85EHEGICK57,cb0ca2ed4fdca091,0e7febe9544bc147,Germany,DE,de-DE,2026-08-13T14:44:47+00:00,checkout_flow,5,"Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort.",mobile,mobile_app
F-HZTYHTDSPS6B,82d93f812c049cb6,5426a2ed2b1ca498,United Kingdom,GB,en-GB,2026-08-13T14:31:56+00:00,after_sales_support,3,Support answered my query but it took two days. The mobile app is my preferred way to order.,mobile,website
F-L71A0Q4BPRLN,c9920d87b24fcd8b,d5e77d06bc747ed2,Germany,DE,de-DE,2026-08-13T14:24:26+00:00,delivery_experience,5,Die Lieferung kam früher als erwartet und war gut verpackt.,tablet,customer_service
F-WXXIGVI2SAD3,1f2f8209b30a30d4,59ad6a1b08946b81,France,FR,fr-FR,2026-08-13T14:39:44+00:00,after_sales_support,4,"Mon remboursement a été traité très vite, service réactif.",tablet,website
F-PDB4KK2GFHY7,da9ddb921b37e87e,d13030bb26b6d9ac,Germany,DE,de-DE,2026-08-13T14:37:35+00:00,checkout_flow,4,"Schneller und angenehmer Checkout, so muss Online-Shopping sein.",mobile,customer_service
F-75QTP5YTK7V8,72d0f96205fe2358,893dd774d945ff2f,Germany,DE,de-DE,2026-08-13T14:20:16+00:00,checkout_flow,3,"Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. Das ist meine zweite Bestellung in diesem Monat.",tablet,website
F-ACQ0FONYSQJI,1a8699ef094d13fc,88e1b1370d9605ca,United Kingdom,GB,en-GB,2026-08-13T14:34:34+00:00,delivery_experience,4,Delivery was quick and the courier was friendly and careful.,tablet,customer_service
F-Q4KVKZNZOFP7,c62fc2932e9f3f79,928ab478a93710ce,United Kingdom,GB,en-GB,2026-08-13T14:36:12+00:00,checkout_flow,4,"Smooth and quick checkout, exactly how online shopping should feel.",desktop,website
F-EQEU50ZN1LVG,7339e4a322913cab,34d22927068be7d6,United Kingdom,GB,en-GB,2026-08-13T14:23:44+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,desktop,website
F-37C4BHTV810P,f2d7df37279a2d56,79620e45fd848c1a,United Kingdom,GB,en-GB,2026-08-13T14:32:48+00:00,after_sales_support,3,Support answered my query but it took two days.,mobile,mobile_app
F-HVZVN4FZHM6D,aa181dcd0ed91f91,379f637bcf17f5ea,France,FR,fr-FR,2026-08-13T14:43:24+00:00,after_sales_support,5,"Mon remboursement a été traité très vite, service réactif.",desktop,website
F-SW3R6QTCZY5R,4dff16826a2e0300,9622cbd2053c25bf,Germany,DE,de-DE,2026-08-13T14:35:52+00:00,product_recommendations,3,"Die verwandten Artikel waren okay, ich hatte mehr erwartet.",mobile,website
F-W0BAYF2ZFIB3,d665bd9ff7e26c68,2b1374095646b92b,Germany,DE,de-DE,2026-08-13T14:27:03+00:00,checkout_flow,3,"Ordentlicher Kauf, die Lieferoptionen waren aber unklar.",desktop,website
F-PJ2COU2UZXLC,cec5c8bdb3aabfc9,7cc73895de128124,France,FR,fr-FR,2026-08-13T14:38:17+00:00,search_relevance,5,La recherche comprend bien ce que je tape et propose d'excellents résultats.,desktop,customer_service
F-2HMUW57I6U1E,44a4122493efee4d,269a71ab7db33e02,United Kingdom,GB,en-GB,2026-08-13T14:31:11+00:00,product_recommendations,4,The personalised recommendations felt relevant and helpful.,mobile,website